Claims Text Search DashboardSpecialty Markets

James Kong

edupristine

1. Overview

2. Live Demo – Power BI

3. Process

4. Conclusion

5. Moving Forward

Agenda

Overview

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• Allow claims experts to search for keywords in summary memos, FNOLs, and additional docs (police reports, loss adjuster report, etc) on a dashboard

Objectives

• Be able to answer general questions regarding to claims

Problems

Live Demo – Power BI

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Process - FSRI Text Searching Claims

Data Extraction

• Pull from 3 systems: FSRI, Claims Filing Cabinet, eBF

OCR*

• Turn unstructured data into searchable texts

Join data

• Merge structured and unstructured data

Create a Dashboard

• Mirror the SM dashboard

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§ Create a similar dashboard for FSRI (RD)

*Where we are at

Takeaways from SM Claims DashboardØAble to give insights on the dataØUsing visualization as a stepping stone to drive and ask the right questions before moving into modeling/ predictive analytics

Conclusion

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Conclusion Pt. 2

§ Challenges with FSRI RD DashboardØData extraction from 2 systems, recently

obtained eBF dataØOCR ØKnowing users’ case and tailor to business

needs

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Moving Forward

§ Data pipelines§ Modeling

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Dashboard

InsightsModeling

Questions?

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