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CIW™: Server Administrator Study Guide James Stanger, Ph.D. Alan Grayson SYBEX®

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  • CIW™:Server Administrator

    Study Guide

    James Stanger, Ph.D.Alan Grayson

    SYBEX®

  • Using Your Sybex Electronic BookTo realize the full potential of this Sybex electronic book, you must have Adobe Acrobat Reader with

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  • San Francisco • London

    CIW

    ™:

    Server Administrator

    Study Guide

    James Stanger, Ph.D.with Alan Grayson

    http://www.sybex.com

  • Associate Publisher: Neil EddeAcquisitions and Developmental Editor: Maureen Adams Editor: Pat Coleman Production Editor: Kelly WinquistTechnical Editors: Andy Barkl, Liam NoonanContributors: Liam Noonan, Patrick T. Lane, Jeremy Teitelbaum, Emmett Dulaney, William SodemanBook Designer: Bill Gibson Graphic Illustrator: Tony JonickElectronic Publishing Specialist: Jill NilesProofreaders: Nancy Riddiough, Dave Nash, Emily Hsuan, Laurie O’Connell, Rich Ganis, Abigail Sawyer, Sarah TannehillIndexer: Nancy GuentherCD Coordinator: Dan MummertCD Technician: Kevin LyCover Designer: Archer DesignCover Photographer: Jeremy Woodhouse, PhotoDisc

    This book was developed and published by SYBEX Inc. under a license from ProsoftTraining. All Rights Reserved.

    Original Internet System Management training material © 2001 ComputerPREP, Inc.

    Copyright © 2002 SYBEX Inc., 1151 Marina Village Parkway, Alameda, CA 94501. World rights reserved. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photo-copy, photograph, magnetic, or other record, without the prior agreement and written permission of the publisher.

    Library of Congress Card Number: 2002100056

    ISBN: 0-7821-4085-8

    SYBEX and the SYBEX logo are either registered trademarks or trademarks of SYBEX Inc. in the United States and/or other countries.

    The CIW logo and ComputerPREP, Inc. are trademarks of ProsoftTraining.com.

    Some screen reproductions made using Jasc® Paint Shop Pro® Copyright ©1992-2002 Jasc Software, Inc. All Rights Reserved.

    Some screen reproductions produced with FullShot 99. FullShot 99 © 1991-1999 Inbit Incorporated. All rights reserved.FullShot is a trademark of Inbit Incorporated.

    The CD interface was created using Macromedia Director, COPYRIGHT 1994, 1997-1999 Macromedia Inc. For more information on Macromedia and Macromedia Director, visit http://www.macromedia.com.

    Netscape Communications, the Netscape Communications logo, Netscape, and Netscape Navigator are trademarks of Netscape Communications Corporation.

    Netscape Communications Corporation has not authorized, sponsored, endorsed, or approved this publication and is not responsible for its content. Netscape and the Netscape Communications Corporate Logos are trademarks and trade names of Netscape Communications Corporation. All other product names and/or logos are trademarks of their respective owners.

    Internet screen shots using Microsoft Internet Explorer 5.5 reprinted by permission from Microsoft Corporation.

    TRADEMARKS: SYBEX has attempted throughout this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer.

    The author and publisher have made their best efforts to prepare this book, and the content is based upon final release software whenever possible. Portions of the manuscript may be based upon pre-release versions supplied by software manufacturer(s). The author and the publisher make no representation or warranties of any kind with regard to the completeness or accuracy of the contents herein and accept no liability of any kind including but not limited to performance, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this book.

    Manufactured in the United States of America

    10 9 8 7 6 5 4 3 2 1

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  • To Our Valued Readers:

    The Certified Internet Webmaster (CIW) program from ProsoftTraining™ has established itself as oneof the leading Internet certifications in the IT industry. Sybex has partnered with ProsoftTraining toproduce Study Guides

    like the one you hold in your hand

    for the Associate, Master Administrator,and Master Designer tracks. Each Sybex book is based on official courseware and is exclusivelyendorsed by ProsoftTraining.

    Just as ProsoftTraining is committed to establishing measurable standards for certifying IT profes-sionals working with Internet technologies, Sybex is committed to providing those professionals withthe skills and knowledge needed to meet those standards. It has long been Sybex’s desire to help bridgethe knowledge and skills gap that currently confronts the IT industry.

    The authors and editors have worked hard to ensure that this CIW Study Guide is comprehensive, in-depth, and pedagogically sound. We’re confident that this book will meet and exceed the demandingstandards of the certification marketplace and help you, the CIW certification candidate, succeed inyour endeavors.

    Good luck in pursuit of your CIW certification!

    Neil EddeAssociate Publisher—CertificationSybex, Inc.

    http://www.sybex.com

  • Software License Agreement: Terms and Conditions

    The media and/or any online materials accompanying this book that are available now or in the future contain programs and/or text files (the “Software”) to be used in connection with the book. SYBEX hereby grants to you a license to use the Software, subject to the terms that follow. Your purchase, acceptance, or use of the Software will constitute your acceptance of such terms.The Software compilation is the property of SYBEX unless otherwise indicated and is protected by copyright to SYBEX or other copyright owner(s) as indicated in the media files (the “Owner(s)”). You are hereby granted a single-user license to use the Software for your personal, noncommercial use only. You may not reproduce, sell, distribute, publish, circulate, or commercially exploit the Software, or any portion thereof, without the written consent of SYBEX and the specific copyright owner(s) of any component software included on this media.In the event that the Software or components include specific license requirements or end-user agreements, statements of condition, disclaimers, limitations or warranties (“End-User License”), those End-User Licenses supersede the terms and conditions herein as to that particular Software component. Your purchase, acceptance, or use of the Software will con-stitute your acceptance of such End-User Licenses.By purchase, use or acceptance of the Software you further agree to comply with all export laws and regulations of the United States as such laws and regulations may exist from time to time.

    Software Support

    Components of the supplemental Software and any offers associated with them may be supported by the specific Owner(s) of that material, but they are not supported by SYBEX. Infor-mation regarding any available support may be obtained from the Owner(s) using the information provided in the appropriate read.me files or listed elsewhere on the media.Should the manufacturer(s) or other Owner(s) cease to offer support or decline to honor any offer, SYBEX bears no responsibility. This notice concerning support for the Soft-ware is provided for your information only. SYBEX is not the agent or principal of the Owner(s), and SYBEX is in no way responsible for providing any support for the Software, nor is it liable or responsible for any support provided, or not provided, by the Owner(s).

    Warranty

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    Shareware Distribution

    This Software may contain various programs that are distrib-uted as shareware. Copyright laws apply to both shareware and ordinary commercial software, and the copyright Owner(s) retains all rights. If you try a shareware program and continue using it, you are expected to register it. Individual programs differ on details of trial periods, registration, and payment. Please observe the requirements stated in appropriate files.

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  • Acknowledgments

    I wish to thank my family. Sandi, James, Jacob, Joel, and now Joseph, you have shown amazing patience with me as I worked on this book.

    —James Stanger

    I would like to thank my wife Dianne and our two teacup poodles, Angel and Noel, for their support and encouragement. I would also like to thank Pat Coleman, copyeditor; Kelly Winquist, production editor; Maureen Adams, developmental editor; Andrew Barkl and Liam Noonan, technical editors; Jill Niles, compositor; Tony Jonick, illustrator; Dan Mummert, CD coordinator; Kevin Ly, CD technician; and Nancy Riddiough, Laurie O’Connell, Emily Hsuan, Dave Nash, and Rich Ganis, proofreaders. This team wouldn’t rest until their years of experience were carefully blended into a book that reflected their collective wisdom. It was an honor working with this elite group, and I trust that readers will truly appreciate their efforts. Thanks are also due to Emmett Dulaney, who added material, including wonderful anecdotes, and Bill Sodeman, who also supplied additional mate-rial. Their insight and vision are clearly reflected throughout this book.

    —Alan Grayson

    http://www.sybex.com

  • Introduction

    T

    he Prosoft CIW (Certified Internet Webmaster) certification affirms that you have the essential skills to create, run, and update a website. These skills are exactly what employers in today’s economy are looking for, and you need to stay ahead of the competition in the current job market. CIW certifi-cation will prove to your current or future employer that you are serious about expanding your knowledge base. Obtaining CIW certification will also pro-vide you with valuable skills, including basic networking, web page authoring, internetworking, maintaining security, and website design, and expose you to a variety of vendor products made for web design and implementation.

    This book is meant to help you prepare for the Certified Internet Web-master Server Administrator Exam 1D0-450. The Server Administrator Exam is a prerequisite for the following CIW certifications: CIW Certified Instructor (for those teaching CIW Server Administrator content), Master CIW Web Site Manager, and Master CIW Administrator. CIW Associates who pass the CIW Server Administrator exam also achieve the CIW Profes-sional certification.

    The Certified Internet Webmaster Program

    The CIW Internet skills certification program is aimed at professionals who design, develop, administer, secure, and support Internet- or intranet-related services. The CIW certification program offers industry-wide recognition of an individual’s Internet and web knowledge and skills, and certification is frequently a factor in hiring and assignment decisions. It also provides tangible evidence of a person’s competency as an Internet professional; holders of this certification can demonstrate to potential employers and clients that they have passed rigorous training and examination requirements that set them apart from non-certified competitors. All CIW certifications are endorsed by the International Webmasters Association (IWA) and the Association of Internet Professionals (AIP).

    CIW Associate

    The first step toward CIW certification is the CIW Foundations series. A can-didate for the CIW Associate certification and the Foundations exam has the basic hands-on skills and knowledge that an Internet professional is expected to understand and use. Foundations skills include basic knowledge of Internet technologies, network infrastructure, and web authoring using HTML.

    http://www.sybex.com

  • xxiv

    Introduction

    The CIW Foundations program is designed for all professionals who use the Internet. The job expectations of a CIW Associate, or person who has completed the program and passed the Foundations exam, include:

    Understanding Internet, networking, and web page authoring basics

    Application of Foundations skills required for further specialization

    There are a few prerequisites for becoming a CIW Associate. For instance, although you need not have Internet experience in order to start Foundations

    exam preparation, you should have an understanding of Microsoft Windows.

    Table I.1 shows the CIW Foundations exam and the corresponding Sybex Study Guide that covers the CIW Associate certification.

    CIW accepts score reports from CIW Associate candidates who have passed the entry-level CompTIA i-Net+ exam (IKO-001) and will award Foundations certification to these individuals. For more information regarding the i-Net+

    and other CompTIA exams, visit

    www.comptia.org/

    .

    After passing the Foundations exam, students become CIW Associates and can choose from four Master CIW certification tracks, by choosing a path of interest and passing the required exams:

    Master CIW Designer

    Master CIW Administrator

    CIW Web Site Manager

    Master CIW Enterprise Developer

    CIW Security Analyst

    T A B L E I . 1

    The CIW Associate Exam and Corresponding Sybex Study Guide

    Exam Name Exam Number Sybex Study Guide

    Foundations 1D0-410

    CIW: Foundations Study Guide

    (ISBN 0-7821-4081-5)

    http://www.sybex.com

  • Introduction

    xxv

    Master CIW Designer

    The Master Designer track is composed of two exams, each of which repre-sents a specific aspect of the Internet job role:

    Site Designer

    E-Commerce Designer

    Site Designer Exam

    The CIW Site Designer applies human-factors prin-ciples to designing, implementing, and maintaining hypertext-based pub-lishing sites. The Site Designer uses authoring and scripting languages, as well as digital media tools, plus provides content creation and website management.

    E-Commerce Designer Exam

    The CIW E-Commerce Designer is tested on e-commerce set-up, human-factors principles regarding product selec-tion and payment, and site security and administration.

    Table I.2 shows the CIW Site Designer and E-Commerce Designer exams and the corresponding Sybex Study Guide for each of these steps toward the CIW Master Designer certification.

    Master CIW Administrator

    The CIW Administrator is proficient in three areas of administration:

    Server

    Internetworking

    Security administration

    T A B L E I . 2

    The Master Designer Exams and Corresponding Sybex Study Guides

    Exam Names Exam Numbers Sybex Study Guide

    Site Designer 1D0-410

    CIW: Site and E-Commerce Design Study Guide

    (ISBN 0-7821-4082-3)

    E-Commerce Designer

    1D0-425

    CIW: Site and E-Commerce Design Study Guide

    (ISBN 0-7821-4082-3)

    http://www.sybex.com

  • xxvi

    Introduction

    After passing each test, you become a CIW Professional in that specific area.

    Server Administrator Exam

    The CIW Server Administrator manages and tunes corporate e-business solutions infrastructure, including web, FTP, news, and mail servers for midsize to large businesses. Server admin-istrators configure, manage, and deploy e-business solutions servers.

    Internetworking Professional Exam

    The Internetworking Professional defines network architecture, identifies infrastructure components, and monitors and analyzes network performance. The CIW Internetworking Professional is responsible for the design and management of enterprise TCP/IP networks.

    Security Professional Exam

    The CIW Security Professional implements policy, identifies security threats, and develops countermeasures using firewall systems and attack-recognition technologies. As a CIW Security Professional, you are responsible for managing the deployment of e-business transactions and payment security solutions.

    The Exams in the Master Administrator track are listed in Table I.3.

    Other CIW Certifications

    Prosoft also offers three additional certification series in website manage-ment, enterprise development, and security analysis.

    Master CIW Web Site Manager

    The Web Site Manager certification is composed of two Internet job role series exams (Site Designer 1D0-420 and Server Administrator 1D0-450) and two additional language exams

    T A B L E I . 3

    The Master Administrator Exams and Corresponding Sybex Study Guides.

    Exam Names Exam Numbers Sybex Study Guide

    Server Administrator

    1D0-450

    CIW: Server Administrator Study Guide

    (ISBN 0-7821-4085-8)

    Internetworking Professional

    1D0-460

    CIW: Internetworking Professional Study Guide

    (ISBN 0-7821-4083-1)

    Security Professional

    1D0-470

    CIW: Security Professional Study Guide

    (ISBN 0-7821-4084-X)

    http://www.sybex.com

  • Introduction

    xxvii

    (JavaScript 1D0-435 and Perl Fundamentals 1D0-437 from the CIW Web Languages series).

    Master CIW Enterprise Developer

    The Enterprise Developer certifica-tion is composed of three Internet job role series (Application Developer 1D0-430, Database Specialist 1D0-441, and Enterprise Specialist 1D0-42) and three additional language/theory series (Web Languages, Java Pro-gramming, and Object-Oriented Analysis).

    CIW Security Analyst

    The Security Analyst certification recognizes those who have already attained a networking certification and demon-strated (by passing the CIW Security 1D0-470 exam) that they have the in-demand security skills to leverage their technical abilities against internal and external cyber threats.

    For more information regarding all of Prosoft’s certifications and exams, visit

    www.ciwcertified.com

    .

    Special Features in This Book

    What makes a Sybex Study Guide the book of choice for over 500,000 cer-tification candidates across numerous technical fields? We take into account not only what you need to know to pass the exam, but what you need to know to apply what you’ve learned in the real world. Each book contains the following:

    Objective Information

    Each chapter lists at the outset which CIW objective groups are going to be covered within.

    Assessment Test

    Directly following this Introduction is an Assessment Test that you can take to help you determine how much you already know about administering Windows 2000 and Linux Internet servers. Each question is tied to a topic discussed in the book. Using the results of the Assessment Test, you can figure out the areas where you need to focus your study. Of course, we do recommend you read the entire book.

    Exam Essentials

    To review what you’ve learned, you’ll find a list of Exam Essentials at the end of each chapter. The Exam Essentials section briefly highlights the topics that need your particular attention as you pre-pare for the exam.

    http://www.sybex.com

  • xxviii

    Introduction

    Key Terms and Glossary

    Throughout each chapter, you will be intro-duced to important terms and concepts that you will need to know for the exam. These terms appear in italic within the chapters, and a list of the Key Terms appears just after the Exam Essentials. At the end of the book, a detailed glossary gives definitions for these terms, as well as other gen-eral terms you should know.

    Review Questions, complete with detailed explanations

    Each chapter is followed by a set of Review Questions that test what you learned in the chapter. The questions are written with the exam in mind, meaning that they are designed to have the same look and feel of what you’ll see on the exam.

    Hands-on Exercises

    Throughout the book, you’ll find exercises designed to give you the important hands-on experience that is critical for your exam preparation. The exercises support the topics of the chapter, and they walk you through the steps necessary to perform a particular function.

    Interactive CD

    Every Sybex Study Guide comes with a CD complete with additional questions, flashcards for use with a palm device or PC, and a complete electronic version of this book. Details are in the following section.

    What’s On the CD?

    Sybex’s

    CIW: Server Administrator Study Guide

    companion CD includes quite an array of training resources and offers numerous test simulations, bonus exams, and flashcards to help you study for the exam. We have also included the complete contents of the study guide in electronic form. The CD’s resources are described here:

    The Sybex Ebook for the

    CIW Server Administrator Study Guide

    Many people like the convenience of being able to carry their whole study guide on a CD. They also like being able to search the text via computer to find specific information quickly and easily. For these reasons, the entire contents of this study guide are supplied on the CD, in PDF format. We’ve also included Adobe Acrobat Reader, which provides the interface for the PDF contents as well as search capabilities.

    http://www.sybex.com

  • Introduction

    xxix

    The Sybex CIW Edge Tests

    The Edge Tests are a collection of multiple-choice questions that will help you prepare for your exam. There are three sets of questions:

    Two bonus exams designed to simulate the actual live exam.

    All the Review Questions from the Study Guide, presented in an electronic test engine. You can review questions by chapter or by objective area, or you can take a random test.

    The Assessment Test.

    Sybex CIW Flashcards for PCs and Palm Devices

    The “flashcard” style of question offers an effective way to quickly and efficiently test your understanding of the fundamental concepts covered in the exam. The Sybex CIW Flashcards set consists of 150 questions presented in a special engine developed specifically for this study guide series. We have also developed, in conjunction with Land-J Technologies, a version of the flashcard questions that you can take with you on your Palm OS PDA (including the Palm and Visor PDAs).

    How to Use This Book

    This book provides a solid foundation for the serious effort of preparing for the exam. To best benefit from this book, you may wish to use the following study method:

    1.

    Take the Assessment Test to identify your weak areas.

    2.

    Study each chapter carefully. Do your best to fully understand the information.

    3.

    Study the Exam Essentials and Key Terms to make sure you are familiar with the areas you need to focus on.

    4.

    Answer the review questions at the end of each chapter. If you prefer to answer the questions in a timed and graded format, install the Edge Tests from the book’s CD and answer the chapter questions there instead of in the book.

    5.

    Take note of the questions you did not understand, and study the corresponding sections of the book again.

    http://www.sybex.com

  • xxx

    Introduction

    6.

    Go back over the Exam Essentials and Key Terms.

    7.

    Go through the study guide’s other training resources, which are included on the book’s CD. These include electronic flashcards, the electronic version of the chapter review questions (try taking them by objective), and the two bonus exams.

    To learn all the material covered in this book, you will need to study reg-ularly and with discipline. Try to set aside the same time every day to study, and select a comfortable and quiet place in which to do it. If you work hard, you will be surprised at how quickly you learn this material. Good luck!

    Exam Registration

    CIW certification exams are administered by Prometric, Inc. through Prometric Testing Centers and by Virtual University Enterprises (VUE) testing centers. You can reach Prometric at (800) 380-EXAM or VUE at (952) 995-8800, to schedule any CIW exam.

    You may also register for your exams online at

    www.prometric.com

    or

    www.vue.com

    .

    Exams cost $125 (U.S.) each and must be paid for in advance. Exams must be taken within one year of payment. Candidates can schedule exams up to six weeks in advance or as late as one working day prior to the date of the exam. To cancel or reschedule an exam, contact the center at least two working days prior to the scheduled exam date. Same-day registration is available in some locations, subject to space availability. Where same-day registration is available, registration must occur a minimum of two hours before test time.

    When you schedule the exam, the testing center will provide you with instructions regarding appointment and cancellation procedures, ID require-ments, and information about the testing center location. In addition, you will receive a registration and payment confirmation letter from Prometric or VUE.

    http://www.sybex.com

  • Introduction

    xxxi

    Tips for Taking the CIW Server Administrator Exam

    Here are some general tips for achieving success on your certification exam:

    Arrive early at the exam center so that you can relax and review your study materials. During this final review, you can look over tables and lists of exam-related information.

    Read the questions carefully. Don’t be tempted to jump to an early conclusion. Make sure you know

    exactly

    what the question is asking.

    For questions you’re not sure about, use a process of elimination to get rid of the obviously incorrect answers first. This improves your odds of selecting the correct answer when you need to make an educated guess.

    Mark questions that you aren’t sure of and return to them later. Quite often something in a later question will act as a reminder or give you a clue to the correct answer of the earlier one.

    Contacts and Resources

    Here are some handy websites to keep in mind for future reference:

    Prosoft Training and CIW Exam Information

    www.CIWcertified.com

    Prometric

    www.prometric.com

    VUE Testing Services

    www.vue.com

    Sybex Computer Books

    www.sybex.com

    http://www.sybex.com

  • Assessment Test

    1.

    Joe needs the best performance he can obtain for the hard drive system for his database server. Which hard drive system should Joe choose?

    A.

    IDE

    B.

    ATA 100

    C.

    SCSI 3

    D.

    EIDE

    2.

    Jim wants to know the number of users currently accessing his IIS website so that he can adjust bandwidth. Which System Monitor counter should Jim examine?

    A.

    Processor\Server Work Queues

    B.

    Processor\Queue Length

    C. Web Service\CGI requests/sec

    D. Web Service\Current Anonymous Users

    3. Wendy is an editor for a book publisher. When Wendy goes on the road it takes her a long time to download her e-mail that includes large attachments before she can get to any urgent messages from her boss. What type of server would help Wendy to manipulate e-mail on the server and choose which messages to download first?

    A. SMTP

    B. POP

    C. IMAP

    D. Daemon

    E. Sendmail

    http://www.sybex.com

  • Assessment Test xxxiii

    4. On the Sources server, Jim has the NTFS Full Control permission and the Read share permission on the Confidential folder. Jim needs to delete a memo there that should have gone in the Top Secret folder. Which of the following statements are true?

    A. Jim can delete this file if he logs on locally to the Sources server.

    B. Jim can delete this file if he uses the network to access the Sources server.

    C. Jim can do this if he takes ownership of the sources folder.

    D. Jim can do this over the network if he is an administrator.

    5. Frank is troubleshooting a second network card that was just added to a Linux server. He wants detailed information on how Linux config-ured that NIC at startup. Which command would give Jim just the information that he needs?

    A. ifconfig eth1

    B. ifconfig eth2

    C. dmesg | grep eth1

    D. dmesg | grep eth2

    6. Jim just completed a minimum installation of Red Hat Linux. He needs to do some user account administration, but notices that linuxconf has not been installed. How can he add the linuxconf program to his current installation of Linux? Choose the best answer.

    A. He must reinstall Linux in server mode

    B. He can use the RPM command to install linuxconf

    C. He should boot off the installation CD and choose to repair the installation

    D. He should mount the Linux installation CD and extract the executable for linuxconf to the /bin/bash working directory

    http://www.sybex.com

  • xxxiv Assessment Test

    7. Ginger’s brand-new Gateway laptop comes with Windows XP pre-installed. Ginger wants to dual boot this computer with Linux. What should Ginger obtain before she installs Linux?

    A. Drivers

    B. DHCP

    C. BIOS updates

    D. Samba software

    8. Mark is developing Microsoft Access macros. He encounters a glitch. Where can Mark go for free advice and feedback from peers that might have encountered and overcome similar problems? Choose the best answer.

    A. www.microsoft.com/technet

    B. www.tucows.com

    C. microsoft.public.access.macros

    D. www.whatis.com

    9. Jim wants to share files and folders among his five employees while minimizing cost. Which type of network should Jim install?

    A. Peer-to-peer

    B. User-level access model

    C. Active Directory

    D. Domain based

    10. George wants to set access permissions on the C:\secret folder on a newly installed Windows 2000 Server. He right clicks the folder and selects Properties from the shortcut menu to open the Properties dia-log box, but the Security tab is not available. What might be the prob-lem? Choose two.

    A. Drive C is the system partition.

    B. George isn’t logged on as administrator.

    C. Drive C is formatted with NTFS.

    D. Drive C is formatted with FAT or FAT32.

    http://www.sybex.com

  • Assessment Test xxxv

    11. Mark wants to automatically make home folders for new users that he will create. What should Mark do first?

    A. Use the %username% variable

    B. Open Active Directory Users and Computers

    C. Create and share a users folder

    D. Open Computer Management

    12. George enables auditing on the HR folder. Which utility should George use to view the results?

    A. The Audit log of System Tools

    B. The Audit log of System Information

    C. The Security log of Event Viewer

    D. The Application log of Event Viewer

    13. Your company’s IT department plans to implement an operating sys-tem. Your boss is concerned about supportability, the range of appli-cations that must be supported, ease of use, and the available talent pool of IT professionals experienced in the NOS to be chosen. Which NOS should you choose?

    A. Windows 2000

    B. Linux

    C. IBM AIX

    D. Novell NetWare

    14. Bart modifies the /etc/passwd file to add a user account as follows:

    U2:x:101:100:U2 Band:/home/U2:/bin/bash.

    What has been accomplished? Choose all that apply.

    A. A user account has been created.

    B. A password has been assigned.

    C. A home directory has been created.

    D. A default shell has been assigned.

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  • xxxvi Assessment Test

    15. Frank wants to overcome the failure of a single disk controller. What fault-tolerant hardware should Frank implement?

    A. Disk mirroring

    B. Disk duplexing

    C. SCSI

    D. RAID

    16. Jonathan wants to see if all three of his DNS servers are functioning cor-rectly, because some users have reported problems in name resolution and other users have reported that everything is working correctly. After going to a command prompt, typing nslookup, and pressing Enter, which command should Jonathan issue to first check ns1.ciw.com?

    A. server=ns1.ciw.com

    B. [email protected]

    C. server ns1.ciw.com

    D. type=ns1.ciwcertified.com

    17. As part of an unannounced security inspection, there is a bogus emer-gency meeting. A user logged in as root and a user logged in as gbush walk away from their workstation without logging off. Will either of these users be vulnerable to having their password changed?

    A. No

    B. Only root

    C. Only gbush

    D. Both

    18. Jim hosts several high-traffic FTP sites on his IIS 5 server. What can Jim do to increase performance? Choose the best answer.

    A. Add IP addresses

    B. Use round-robin DNS

    C. Add NICs

    D. Add ports

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  • Assessment Test xxxvii

    19. Ralph is setting up logging for his web server. What, if anything, should limit how much information he logs? Choose the best answer.

    A. Logging may require additional client-access licenses.

    B. Logging can have legal implications.

    C. Logging can compromise security.

    D. Logging affects system performance.

    20. Mike is writing a job description for a new IT position that will be responsible for backbone services. Which of the following are charac-teristic of backbone services? Choose all that apply.

    A. Operate in the background

    B. Operate in the foreground

    C. Provide naming services

    D. Provide directory services

    E. Provide central logon

    21. George wants to get information about local and remote users on his Linux FTP server. Which protocol should George use?

    A. echo

    B. XWindows

    C. finger

    D. TCPWrappers

    22. Bill is accessing the Internet. He cannot access his corporate website by host name, but he can access it by IP address. What is the likely problem?

    A. DNS server

    B. Default gateway

    C. NetBIOS over TCP/IP

    D. Proxy server

    E. Firewall

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  • xxxviii Assessment Test

    23. Mark wants to make the Projects folder available to network users. What should Mark create?

    A. A global group

    B. A share

    C. A local group

    D. An ACL

    24. Jim wants to configure his Apache server as a web proxy server. Which file should Jim edit?

    A. httpd.conf

    B. proxy.conf

    C. srm.conf

    D. access.conf

    25. Jim is installing a Windows 2000 domain controller that has the DNS name of server1.northwesttraders.com. NT 4 workstations need to join this domain. Which domain should these workstations join?

    A. server1

    B. northwesttraders

    C. northwesttrader

    D. com

    26. Linda wants works for a web-hosting company that will deploy 200 servers. She needs to minimize licensing costs. Which NOS should Linda choose?

    A. NT 4

    B. Windows 2000

    C. Linux

    D. Novell NetWare 5.2

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  • Assessment Test xxxix

    27. Ralph wants to use the dump command to create a full backup. What number does dump use to denote a full backup?

    A. 0

    B. 1

    C. 2

    D. 3

    28. George is setting up name resolution using WINS. He wants clients to use the WINS server first, and if the WINS server is unavailable or can-not resolve a NetBIOS name, he wants the client to broadcast in order to resolve a NetBIOS name. Which node type should George use on his WINS server?

    A. p-node

    B. b-node

    C. h-node

    D. m-node

    29. Jim is training a new webmaster, and he wants to emphasize the impor-tance of web servers, database servers, and e-commerce servers that integrate to form his website. How should he categorize these services?

    A. Enterprise

    B. Background

    C. Mission-critical

    D. Foundation

    30. Frank is optimizing performance on his web server farm. His boss says that the firewall’s intrusion detection alarm went off. What might have set off that alarm?

    A. Use of vmstat by a user other than root

    B. Use of top by a user other than root

    C. Use of port 80

    D. Activation of disk performance counters

    E. A packet sniffer placing a host’s NIC in promiscuous mode.

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  • xl Assessment Test

    31. Ralph wants to host a second website on his www.number-one.com website. He sets up a shared virtual server on port 2222. How can users access this website?

    A. http://www2.number-one.com

    B. http://www.number-two.com

    C. http://www2.number-one.com:2222

    D. http://www.number-one.com:2222

    E. http://www.number-one.com/2222

    F. http://www.number-one.com@2222

    32. Mark needs to make a list of the MAC addresses of the computers in his company. Which command can Mark use to gather these statistics without leaving his computer?

    A. ipconfig /all

    B. ping -a IP_address

    C. nbtstat -A IP_address

    D. netstat -A computer_name

    33. Frank is a webmaster. He is concerned that someone is probing his website and poking around to see what directories exist. He reviews the server logs when he comes in on Monday morning. What series of HTTP reply messages would be of greatest interest to Frank?

    A. 1xx

    B. 2xx

    C. 3xx

    D. 4xx

    E. 5xx

    F. 6xx

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  • Assessment Test xli

    34. Mark runs out of space on his FTP server. He has additional space on his web server. What can Mark do to use some of the space on the web server for FTP download?

    A. Use port 21 on the web server

    B. Use port 80 on the FTP server

    C. Create an FTP virtual directory that points to a share on the web server

    D. Create an FTP virtual directory on the FTP server

    35. Mike is writing a new web-enabled database application. What must he do to enable this application to use SSL?

    A. Compile the application using a block cipher

    B. Nothing

    C. Use ODBC

    D. Download and apply the Netscape SSL API

    36. Frank wants to set up a firewall that has minimal impact on network performance and that is a popular choice for high-volume traffic. What type of firewall is Frank talking about?

    A. Packet-filtering firewall

    B. Application-layer gateway

    C. Circuit-level gateway

    D. Proxy server

    E. Intrusion detection system

    F. Encryption

    37. Jim has set up an internal CA. He tests the CA using his laptop com-puter to connect to an ISP and then to his corporate website as if he were a customer. SSL authentication fails. Why?

    A. Jim needs a VeriSign authorization number.

    B. The web server certificate has expired.

    C. Jim’s web browser is preprogrammed to recognize only worldwide CAs.

    D. Jim need’s to file his CA authorization with the Internet Assigned Numbers Authority.

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  • xlii Assessment Test

    38. Bart is trying to remember the function of e-mail agents in delivering e-mail. Bart knows that this agent is any e-mail client application with which end users compose, send, and retrieve e-mail. What is the name of the e-mail agent that Bart is trying to recall?

    A. Mail Transfer Agent (MTA)

    B. Mail Delivery Agent (MDA)

    C. Mail User Agent (MUA)

    D. Mail Acceptance Agent (MAA)

    39. Mark wants to analyze HTTP server log files. What is the best way to do this?

    A. Online

    B. Offline

    C. In a browser

    D. From the command line

    40. Wendy wants her firewall to support FTP, HTTP, and SSL traffic. Which ports should Wendy open?

    A. 21

    B. 25

    C. 80

    D. 119

    E. 443

    41. Ralph needs to open ports on his corporate firewall for an e-mail server that uses SMTP to send mail and IMAP4 to deliver mail. Which ports should Ralph open on the firewall for this e-mail server?

    A. 21

    B. 143

    C. 25

    D. 110

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  • Assessment Test xliii

    42. Mike wants a packet sniffer that will work with both Windows 2000 and Unix/Linux. Which of the following would be a good choice?

    A. tcpdump

    B. Ethereal

    C. Network Monitor

    D. Sniffer Wireless by Network Associates

    43. Frank wants to back up all the critical files on his Windows 2000 domain controller. The system partition is on the C drive, and the boot partition is on the D drive. What should Frank back up? Choose three.

    A. System state data

    B. C drive

    C. D drive

    D. Master Boot Record

    44. Frank wants to choose a standardized, cross-platform log file format that will work with Apache server and IIS. Which log file format should Frank choose?

    A. W3C Extended Log File Format

    B. NCSA Common Log File Format

    C. ODBC Logging

    D. Microsoft IIS Log File Format

    45. On his BIND 9 DNS server, Joe just created a new secondary zone for headquarters.com so that users in his macon.headquarters.com domain will not have to go across a WAN link for name resolution. Joe monitors the WAN traffic, and it is unchanged. Which initializa-tion file does Joe also have to update?

    A. named.boot

    B. named.conf

    C. resolv.conf

    D. rev.headquarters.com

    E. rev.macon.headquarters.com

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  • xliv Assessment Test

    46. Bart is deciding between buying a block of 254 IP addresses that are valid on the Internet or using NAT and one IP address that is valid on the Internet, while using private IP addresses internally. The benefits of using private network addresses include which of the following?

    A. Requires hosts to access other Internet hosts

    B. Reduces an enterprise’s ability to access the Internet

    C. Conserves globally unique IP addresses when global uniqueness is not required

    D. Allows a one-to-one correspondence between the network portion of each client’s Internet address

    47. Mark runs out of space on his web server. He has additional space on a file server. What, if anything, can Mark do to use some of the file server space for the web server download? Choose all that apply.

    A. Create a virtual directory that points to a share on the file server

    B. Create a virtual IP address that points to a share on the file server

    C. Create a virtual directory that points to the URL of the file server

    D. Create a virtual IP address that points to the URL of the file server

    48. George is typing an MX record. Which one of the following fields is not required?

    A. Domain name

    B. IN

    C. PTR

    D. MX

    E. Numeric value

    F. Server name

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  • Assessment Test xlv

    49. Penny and Bill are trying to get information out to a volunteer group that uses their own laptops when they come into work. Their laptops include Windows 98 and Apple PowerBooks. What could they set up so that clients would need only a browser to connect to resources at work?

    A. Internet

    B. Intranet

    C. Extranet

    D. E-commerce

    E. WAN

    F. LAN

    50. Which of the following security mechanisms is used most often to detect a security breach as it passes across the network wire?

    A. A host-based IDS

    B. A network-based IDS

    C. A firewall

    D. A proxy server

    51. Ginger needs to add a second protocol to her laptop that had been net-worked using TCP/IP exclusively. She needs to add AppleTalk. She is currently using a built-in NIC. What should Ginger do?

    A. Add a PC Card NIC for AppleTalk

    B. Disable the onboard NIC and install a PC Card NIC for each protocol

    C. Install the second protocol on the same NIC, and set up hardware profiles so that only one protocol is active at a time

    D. Install the second protocol on the same NIC

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