CityDocs Summary of Services

Summary of Services

www.citydocs.co.uk | [email protected] | +44 (0) 800 999 0247 | +44 (0) 207 614 0030

The only company in the UK who specialisein the provision of both in-house and outsource complete document solutions.

Service Summary

4 Scanning, Coding and Unitisation

6 Document Finishing Services

7 Disaster Recovery

8 Managed Print Services (MPS)

9 Production Print

10 Multifunctional Devices (MFDs)

11 Forensic Technology

12 Electronic Disclosure

13 Creative Print Solutions

5 eBibles

3 Digital Printing

2 Reprographics

1 Why We Are Different


14 Accreditations

Why We Are Different…

1


Reprographics Digital Printing Scanning eBibles Document Finishing Disaster Recovery MPS Production Print MFDs Forensic Technology eDisclosure Creative PrintUSPs

ReprographicsHuge capacity in accurate, secure and quality document reproduction.

True 24/7 Service

CityDocs set new industry standards by having our own in-house team of highly qualified engineers who work 24/7 to maintain core activities and ensure

business continuity.

Huge capacity and production

Across our 3 sites, CityDocs has a yearly print capacity of 300 million mono and 65 million colour pages - which is only going to get bigger.

High-priority jobs within demanding deadlines

Our hallmark is our ability to deliver high-priority jobs, to demanding specifications, while consistently meeting quality and delivery deadlines.

2



Digital PrintingUnrivalled range of electronic document printing possibilities.

Rapid turnaround time

Our 24/7 secure print submission function provides instant access and allows for rapid turnaround.

State of the art print suites

CityDocs have comprehensive print suites in both City of London and Manchester, providing national coverage.

Fully trained and certified team

CityDocs are the only company in London to have all our print operatives fully trained and certified to use Law 6.0 by LexisNexis.

3



Scanning, Coding and UnitisationShort notice, large volume document scanning and coding services.

Short notice

CityDocs can deliver last minute scanning, coding and unitisation solutions to any business requirement, including large volume or security sensitive

projects.

Global presence

Our offsite team has completed scanned projects across many countries including Serbia, Geneva, Guernsey, Norway and Dubai.

Highly experienced

CityDocs are able to accurately, precisely and consistently assist in the creation of load files for all major litigation support software packages.

4



eBiblesFrom paper-based information to fully indexed e-documents with accurate search facilities.

Advanced search and index facilities

Critically, it complies with authentication issues addressed in the BSI Code of Practice (BIP 0009:2004) ‘Legal Admissibility and Evidential Weight of

Information Stored Electronically’.

Hosted eBible Solutions

CityDocs are the only company who provide hosted eBible solutions via our web portal.

Reduced environmental impact

Significant reduction of environmental impact since there is no need to copy and recopy large volumes of documents for distribution.

5



Document Finishing ServicesWide range of finishing solutions to enhance and showcase corporate literature.

Binding

CityDocs deliver the full remit of binding solutions for any requirement, including (but not limited to): fold, stitch and trim, perfect bound, wiro bind, case

bound or comb bound.

Laminating

Protect your final product with professional encapsulation services. We meet the increase in demand for lamination on short-run digital print in house,

saving you time when fast turnaround is critical.

Folding and cutting

With our suite of technology and hardware solutions, CityDocs are able to fold, cut and create any type of document that you require.

6



Disaster RecoveryFull 24/7 protection from negative events to ensure business continuity.

24 hours a day, 7 days a week, 365 days a year

CityDocs provide a London-based disaster recovery facility to guarantee our customers and their businesses an uninterrupted service, 24 hours a day, 365

days a year.

Real business continuity

We’re passionate about business continuity. Our disaster recovery facility provides secure, off-site lock-down support for office and print room staff, to

enable the safeguard of business core activities.

7



Managed Print Services (MPS)Full support and maintenance for all your print and document technology.

8am to 8pm service as standard

Businesses today doesn't begin at 9am or finish at 5pm. CityDocs provides 8am-8pm (extendable to 7am-12am) service to ensure business continuity.

Average 2 hour response time

We have an average 2 hour response time to call-outs across our service window, providing rapid solutions in times of need.

Industry leading engineer to device ratio

Industry leading engineer to device ratio. Our team are all fully trained, certified and specialists in their trade.

In excess of £250K stock

We hold in excess of £250,000 of stock in our Central London service centre to facilitate faster and smoother service.

8



Production PrintTechnology to cope with high volume output of mono and colour documents.

8am to 8pm service capability

Our 8am to 8pm Service window is what sets CityDocs apart from our competitors. Combined with our highly trained service engineers, rest assured that

your production facility will operate to the highest possible standards.

Brand neutral showroom facilities

Our production facilities are brand neutral, representing an ideal environment to experience your proposed equipment selection in advance.

End-to-end solutions

CityDocs can help you to build an integrated system of award winning hardware and innovative software to create a business solution that

drives productivity and dramatically reduces costs.

9



Multifunctional DevicesConsultative approach to supplying the right technology for your specific needs.

Cost effective outcomes

Taking advantage of CityDocs range of print and document services means your business will benefit from cost effective solutions.

Consultative approach

CityDocs take the time to understand your specific requirements, so that we can recommend the best solutions for your business.

Full range and coverage

CityDocs have partnered with leading manufacturers (Canon, Xerox, Ricoh and Sharp) and technology partners to offer a comprehensive range

of solutions.

10



Forensic TechnologyLeveraging industry leading technology solutions to assist in all Electronic Discovery practices.

Adhere to ACPO guidelines

All investigations conducted by CityDocs adhere to the Association of Chief Police Officers’ (ACPO) guidelines on digital evidence.

Navigate critical events

CityDocs helps customers manage vast amounts of electronic data and navigate the legal and business processes that are mandated by critical events.

Valuable business asset

If there’s ever a problem, litigation or regulatory investigation, you need to know the facts, immediately. Facts lie in information, with

success resting on the ability to investigate it quickly and effectively.

11



Electronic DisclosureService delivery across the electronic discovery reference model (EDRM) using an easy to understand and cost effective subscription-based pricing model.

End to end EDRM solutions

CityDocs deliver solutions right across the electronic discovery reference model, providing full coverage on electronic discovery requirements.

Relativity hosting partner

“We are excited to see CityDocs using Relativity to meet their clients’ complex needs,” said Steve Couling, Director of International Sales at kCura.

“And by using Relativity Analytics, their team can have more control, be more efficient, and gain new insight on every case—taking a really smart

approach to the e-discovery process.”

Nuix eDisclosure partner

“Like us, CityDocs recognises the importance of giving clients all the information, from all sources of ESI relevant to their litigation matters, as

quickly as possible,” said Paul Slater, Executive Director of EMEA.

12



Creative Print SolutionsLarge format digital printing for all your marketing, advertising, branding and event requirements.

Capability to print onto any substrate up to 100mm

CityDocs have the capability to print onto any substrate and to any scale from Lego bricks to heights of 100mm. We have even printed on ice for a

display at the ICEBAR London.

Large format printing

We can print a single piece up to 3 meters by 2.5 meters - perfect for window displays, signage, exhibitions, interior design, events collateral,

canvas printing and textile printing.

Corporate branding and marketing collateral

We deliver high-end print solutions for all types of corporate marketing material including brochures, booklets, flyers, posters, tickets,

business cards, letterheads, folders, notebooks and bid submissions.

13




AccreditationsCityDocs is certified as an ISO 9001:2008 Quality Management Standard compliant organisation, ISO 14001:2008 Environmental Management Standard compliant organisation and ISO 27001:2005 Security Management System accredited.

14Reprographics Digital Printing Scanning eBibles Document Finishing Disaster Recovery MPS Production Print MFDs Forensic Technology eDisclosure Creative PrintUSPs

CityDocs

24/7 Freephone: 0800 999 0247

London HQ: 0207 614 0030

Manchester: 0161 839 2767

Email: [email protected]

Website: www.citydocs.co.uk

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CityDocs Summary of Services