CITY PRECINCT CONGESTION MANAGEMENT

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Shane Mulcahy Engineering Services Manager, Two & Three International Towers | Barangaroo

BARANGAROO SOUTH

• Barangaroo is one of the most ambitious urban renewal projects in the world today, embodying world-class design excellence and sustainability.

• The 22 hectare, $6+ billion Barangaroo precinct will help redefine the western edge of Sydney Harbour and be a lasting legacy for future generations. Barangaroo South will provide space for over 24,000 permanent jobs, generate approximately $2 billion per annum to the NSW economy and provide over 11 hectares of newly accessible public domain.

• The site is owned by the NSW Government and managed by the Barangaroo Delivery Authority.

• Best practice architecture, urban planning, infrastructure and dynamic retail amenities ensure Barangaroo is regarded as a highly desirable place to work, making it easier to attract and retain key talent.

The big picture.The big picture.The big picture.The big picture.

INTERNATIONAL TOWERSWho we are.Who we are.Who we are.Who we are.

• Located on the harbour foreshore at Barangaroo International Towers one of the world’s most sustainable commercial precincts.

• Comprising Tower Two and Tower Three, it is home to some of Australia’s most respected and innovative firms, including Gilbert + Tobin, Westpac Group, KPMG, Swiss Re and Lendlease.

• Completed in 2016 and designed by Rogers Stirk Harbour + Partners, International Towers deliver world-leading innovations in building sustainability and design, including 6,000sqm of rooftop solar panels, average ceiling heights of 2.9m, and fresh-air based air conditioning systems. The combined 168,000sqm of commercial workspaces are situated within Australia’s first large scale carbon-neutral community, and one of only eighteen projects globally to be part of the C40 Cities-Clinton Climate Initiative Climate Positive Development Program.

ABOUT MobileDOCK

The Loading Docks Touch PointsTouch PointsTouch PointsTouch Points

Dock Offices

Loading Dock Areas

Entry & Exit

Travel Corridor

DOCK SCHEDULING SOLUTION Why Why Why Why Invest? (Case Study)Invest? (Case Study)Invest? (Case Study)Invest? (Case Study)

• Barangaroo is one of Sydney’s CBD’s most congested areas.

• International Towers has one access ramp to 90 underground docks servicing the site.

• There are currently 32 retailers, 11,000 office workers and 1,200 residents.

• The limited capacity for vehicles to queue at street level required a fresh approach to managing this traffic.

THE DOCK DELIVERY PROBLEMIssuesIssuesIssuesIssues

• Manual / No Defined Processes

• Unscheduled Arrivals

• Excessive Dwell Time

• Unauthorised Vehicles

• Limited Ability for Compliance

ConsequencesConsequencesConsequencesConsequences

• Traffic Congestion

• Dock Utilisation

• Wait time

• Unidentified Delivery

• No Accountability

• Lost Revenue

• Uncertainty

• Liability

DOCKS

(Case Study)(Case Study)(Case Study)(Case Study)

THE SOLUTION Barangaroo selected MobileDOCK, a unique Australian/Canadian application enabling wireless workflow management of dock appointments.

MobileDOCK is an online service that ensures all supply chain partners have visibility of requested, scheduled and rescheduled dock appointments at the underground loading docks.

Management

Shop Owner

Driver

Carrier

Dock Management

Sales

(Case Study)(Case Study)(Case Study)(Case Study)

THE SOLUTION • All deliveries to International Towers’

dock require an appointment.

• Access only permitted at that booked time.

• Vehicle type, quantity of load, dock availability and site operations are all considered in the distribution process.

Request Appointment Approve

/Reject Appointment

Modify Appointment

Details

Track & View ETA

Record Arrive/Depart

Park

Monitor Parked Vehicles

Generate Reports & Alerts

Analyse & Improve

(Case Study)(Case Study)(Case Study)(Case Study)

EXTENSION TO INTERNET DEVICES

Community Access via Smartphone

Automated Access Control

Check In/out via Bar code /PIN

ETA /Navigation service for Drivers

Analytics/ Alerts

(Case Study)(Case Study)(Case Study)(Case Study)

USER INTERFACE SCHEDULE

MobileDOCKReview Review Review Review

AppointmentAppointmentAppointmentAppointmentReceive Receive Receive Receive

ETA/Navigation ETA/Navigation ETA/Navigation ETA/Navigation Display Display Display Display BarcodeBarcodeBarcodeBarcode

THE RESULTS • Capability to dynamically manage arrivals to “Virtual Docks” created at street

level when operational issues prevented use of the underground loading docks;

• Fast turnaround times for carriers, balanced freight volumes for the dock team, ambiance for the precinct and access for tenants; and

• Providing direct notifications to couriers on any unscheduled closure of the docks preventing them approaching the site.

THE RESULTS Financial: • Barangaroo South has maximised its use of premium real estate, translating

into increased residential and commercial space.

Operational: • Drivers are provided with specific times and guaranteed access for deliveries.

This prevents congestion on busy city streets while drivers look for loading zones, saving the delivery firms and their customers’ time and money.

• Reduction of operational risk associated with many truck movements in a high traffic zone.

• Dock management access valuable analytics regarding tracking the arrival and departures of each load.

Sustainability • Queuing times have been eliminated which also has dramatically reduced

truck idle time at Street Level.

CONNECTING OUR COMMUNITY

• Over 95% of appointment bookings being made and approved automatically via the web with NO INTERACTION required from Dock Management

• 90,000 executed appointments • Average Vehicle Dwell time

onsite is 20 minutes• Congestion is eliminated • Unauthorised vehicles being

identified before entry• Duration and purpose of visits

known before and during deliveries increasing site security

Average of 7,100 Appointments per Month

EMERGENCY RESPONSE At 10:40 AM - 9 Nov 2016, a crane malfunctioned on the 51st floor of Tower One, leaving a Cherry Picker dangling precariously over high traffic areas. All incoming deliveries were cancelled and carriers notified.

MobileDOCK was used to:• Cancel and broadcast all incoming

bookings• Close the site to any additional

bookings • Selectively enable priority deliveries to

be automatically approved • No congestion, No confusion, 100%

visibility

EMERGENCY RESPONSE Sydney Water’s sewer line was compromised south of the Waterman’s Quay.

The NSW Police and Barangaroo Development Authority closed Hickson Road at Napoleon street.

This led to the issue of not having the ability to get deliveries, in talks with BDA and the NSW police, we relocated our loading dock from B2 to street level and implemented digital signage.

MobileDOCK handheld was used to filter appointments and continue dock operations as usual.

The push message system was used several times to those booked in.

QUESTIONS

Shane Mulcahy

Engineering Services Manager,

Two & Three International Towers | Barangaroo

M +61 434 076 748

shane.mulcahy@internationaltowers.com