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City of Newark, Ohio
Division of Water and Wastewater
2013 Annual Report
Jeffrey Hall, Mayor
Division of Water & Wastewater
34 S. 5th
Street P.O. Box 4100 Newark, Ohio 43058-4100
This past year we have continued to focus on our mission “To provide essential services that
protect public health, preserve the environment and support sustainable growth of the
community”. Providing quality and reliable service at reasonable rates has been a long-
standing goal of the Division of Water and Wastewater. The work that was completed in
2013 certainly reflects that goal and also marks the ending of the first phase of our Long-
Term Control Plan. Plans for 2014 include projects that will help sustain the downtown,
improve infrastructure and help us provide services more cost effectively.
The final phase of the Long-Term Control Plan work began in 2013 with the installation of
the Raccoon Interceptor. This interceptor line is now “expressing” sanitary sewer flow from
west end of town, through the combined system in the downtown area and directly to the
treatment plant. Design work continues on the separation of downtown sewers in anticipation
of renovation work to this area. It is anticipated that the upgrading of the aeration system at
the wastewater treatment plant will be completed in 2014, which will significantly reduce our
operating costs. With a focused, deliberate approach to these projects, we should be able to
keep rates low while attaining compliance with EPA requirements.
We are continuing to upgrade the water system with the replacement of waterlines on Harlech
and Howell Drive, Postal Avenue and Jutlew Road. At the treatment plant, new lime slakers
were installed this past year. Plans for 2014 include designing the final phase of the west end
transmission line for better fire protection and water service to the industrialized area on the
far west side. There are also plans to replace several waterlines on 25th
Street and in the
Willrich Drive area. We must continue to work toward upgrading our infrastructure in order
to maintain a reliable system in the future.
We have many challenges and plenty of opportunities to meet our goals. Facilities and
infrastructure continue to age and require more cost to maintain appropriately. How we
continue to balance growth and sustainability in the system will continue to dominate our
decision-making well into the future. However, with good planning and dedicated personnel,
the goal of quality and reliable service at an affordable rate will be attainable.
Roger Loomis
Public Utilities Superintendent
Roger A. Loomis Utilities Superintendent 740-670-7945 Fax 740-349-6794
Joe Hickman Project Manager
740-670-7947
Annual Report 2013
2
The Division of Water and Wastewater is made up of six departments at four different
base locations throughout the City. Other Facilities include 16 Sanitary Lift Stations,
3 Water Booster Stations, 2 Water Storage Facilities and 2 Auxiliary Water Wells.
Water Administration Office &
Meter Shop:
Downtown Newark, 34 South 5th Street
Water Treatment Plant: North Newark on the North Fork of the
Licking River, 164 Waterworks Road.
Wastewater Treatment Plant: East Newark on the Licking River at East
Main Street and Ecology Row.
Water Distribution & Sewer
Maintenance Complex: East Newark, 1275 East Main Street.
Major Facilities
Annual Report 2013
3
Wastewater Department Water Department
Active Customers 16,906 Active Customers 18,408 Million Gallons Treated 2,811 Total Volume Billed (MG) 1,929 Miles of Sewer Line 182 Total Water Produced (MG) 2,774 Miles of Combined Line 57 Miles of Water Line 195 Lift Stations 16 Booster Stations 3 Storage Facilities 2
Expenses: (excluding capital items and projects)
Revenues:
Sewer Water
Rental (sewer service) $2,697,022 Sales $5,414,914
Administration $1,027,337 Bulk Water $ 29,494
Debt Retirement $2,258,568 Delinquent $ 222,481
Surcharge $ 544,090 Meters $ 9,929
Capacity Fees $ 14,016 Permits $ 18,549
Trucked Wastes $ 298,795 Capacity Fees $ 6,758
Transfers $ 433,024 Deposits $ 170,110
Miscellaneous* $ 80,038 On Account $ 251,441
Miscellaneous* $1,517,161
Totals $7,352,890 Totals $7,640,837 Includes $792,648 in transfers from sewer fund and $219,519 from stormwater for water administration costs.
Debt Service Cover Ratio Wastewater -3.12 (32%) Water – 4.14 (24%)
Water Rate Comparison for 6000 Gallons of Usage:
Granville Heath Johnstown Lancaster Newark
Water $29.28 $46.18 $49.50 $46.78 $21.60
Sewer $37.02 $54.50 $42.00 $60.59 $23.99
Total $66.30 $100.68 $91.50 107.37 $45.59
Water – Operating Expenses
Administration $1,480,529
Treatment $2,521,039
Distribution $1,225,130
Meter Shop $ 267,494
Debt Retirement $1,846,340
Total $7,340,532
Wastewater – Operating Expenses
Administration $1,427,857
Treatment $2,404,671
Sewer Maintenance $ 547,893
Environmental Lab $ 289,382
Debt Retirement $2,356,210
Total $7,026,013
Financial Pages
Annual Report 2013
4
Flow 7.6 MGD
pH 8.82 S.U. Phen. Alk. 05.2 mg/L
Total Alkalinity 49.2 mg/L Stability 0.43 mg/L
Hardness 118 mg/L
Phosphorus 0.89 mg/L
Free Chlorine 1.24 mg/L Combined Chlorine 0.10
mg/L Fluoride 0.92 mg/L
Nitrate 1.63 mg/L
Turbidity 0.06 NTU TOC (raw) 3.08 mg/L
TOC (finished) 1.82 mg/L
Ohio EPA Chemical Monitoring Averages for 2013
Major Projects Completed in
2013
Replaced Quicklime Slakers
Repaired Air Handler system
Completed seventh year of lime lagoon
cleaning Totaling 175,900 cu.yds.
Two Water Recycle Pumps Variable
Frequency Drives were replaced.
Reconfigured Lime Silo Venting System
Repaired water supply line to Sodium
Hypochlorite building
Began In-House TOC monitoring
UV Data Collecting and Reporting to
OEPA
Repaired West Flocculation mixing system
Repaired Rapid Mix Isolation Valve
Major Project Goals for 2014
Replace Carbon Dioxide Bulk Storage Tank
Middle & East settling basin chain and sprocket
replacement.
Source water monitoring programming for Factory
Link.
Install pH monitoring for process control.
Increase the performance reliability and security of
WTP Network and computing system for plant
SCADA and Data collecting and storing
New Chemco Lime Slaker
Water Treatment Plant
Annual Report 2013
5
2013 Plant Operation Data Annual Average
Ave.
Flow
MGD
Raw
Suspended
Solids
mg/l
Final
Suspended
Solids
mg/l
% Removal
Suspended
Solids
Raw
CBOD
mg/l
Final
CBOD
mg/l
% Removal
CBOD
Raw
Ammonia
mg/l
Final
Ammonia
mg/l
% Removal
Ammonia
7.7 187.8 2.3 98.7% 112.6 2.2 98.1% 11.0 0.24 97.8%
Major Projects Completed in 2013
Repaired major cracks in asphalt around plant site
by grinding and filling, and resurfaced two areas.
Installed new screenings hoppers and fabricated a
new washing system on influent screens.
Re-routed grease line from grit and grease tanks to
digester feed, and installed cleanouts.
Installed two new ground dewatering pumps with
new casings, screens, discharge piping, check valves,
and level meters in existing wells near final
clarifiers.
Completed installation of new highly efficient EDI
diffusers in aeration basins, WAS tanks, and post
aeration tank. The new diffusers have not only
improved critical plant process but save nearly
$14,000 per month in electricity.
Installed new Siemens Compressor, a highly
efficient single stage blower to replace #1 aeration
blower.
Replaced radiator in plant generator.
Replaced all 48 lower tubes in Boiler #1.
Wastewater Treatment Plant
Major Project Goals for 2014
Replace Aeration Blower #2 with another Siemens
Compressor. Decide a replacement for Blower #3.
Complete solids handling study, and begin project of
equipment upgrades/replacement.
Replace influent gates on final clarifiers.
Seal and stripe parking lot.
Continue asphalt and concrete repairs.
Continue painting plant equipment.
Siemens Blower
Annual Report 2013
6
Accomplishments – 2013 Improved our processing of requests for new
service at rental properties. This will rectify erroneous information from being presented to us, thus making the collections process more efficient and effective in years to come.
In-house collections, aka Cathy’s Collections Services, has cleaned up hundreds of delinquent accounts and assembled a workable collections process which has reduced our delinquencies from 3% in 2012 to current 2.5% in 2013.
Certified $118,205.98 to Licking County as liens upon real estate for delinquent uncollected debt.
Migrated all of our Data Collecting Units from Verizon telemetry plans to Network Ethernet connectivity. Completely eliminating charges from Verizon for the AMR system.
Substantial completion of MTU installations. Approximately 450 left.
Answered 19,588 calls with an average wait time of 1:40.
Goals – 2014
Purchase and install Document Management software for increased efficiency in maintaining paper documents.
Upgrade billing software. Implement a Kiosk system to provide
customers more flexible payment options. Improve reporting from our AMR system
for proactive leak detection. Finalize the Automated Meter Reading
system by completing MTU installations. Obtain new online payment gateway
provider for customers using our website portal to replace existing underperforming.
Water Office Remodel. Upgrade larger (2 – 8’) water meters at all
high volume users.
Water Office
Account Delinquency Report
Amount Delinquent as of 12-31-2012 (> 90 days) $374,000
Current Delinquency 2.5%
2012 Delinquency 3.0%
Delinquent Collection: Delinquent amounts are being collected through withholding
services, small claims court, placing liens on properties and collection services.
Top 5 Consumers of Water & Wastewater Services
Owens 505,672 gpd
Anomatic 430,727 gpd
Tamarack Farms Dairy 196,414 gpd
Licking Memorial Hospital 77,529 gpd
Mobile Power Wash (Industrial Water) 58,737 gpd
Safety Report Annual Report 2013
7
Safety continues to be an important part of our daily behavior within the Division of Water &
Wastewater. The Division had zero (0) lost time accidents in 2013. The Division incurred only
1 accident while working in excess of 107,307 hours. The one accident was a cut finger. The
cut was considered minor even though medical attention was required. Steps have since been
taken to address and limit the causing factors.
In 2013, the Ohio Water Environment Association recognized Newark’s Sewer Maintenance
Department with the 2012 OWEA Safety Award for 1-9 employees. The OWEA Safety Award is
presented to entities having a comprehensive safety program that is actively used in the
workplace. This award indicates solid adherence to sound safety practices.
Many training opportunities were offered Water and Wastewater Division employees throughout
2013. A total of 684 hours of training were tallied by employees through safety meetings, web-
casts, new equipment operation and 360water.com on-line training. This overall total represents
an increase in training over 2012’s approximate 600 total hours.
Onsite Safety Meetings at the WTP, WWTP, and WD & SM Departments are critical to overall
employee safety. 293 hours of safety training were accumulated in 2013. Some of this year’s
topics included Confined Space Entry, Stress, Lifting Safety and Electrical Safety Procedures. In
2013 all employees received OSHA mandated training for the new hazards communication
standard. This standard makes safety data sheets and labels standardized worldwide. Employees
received confined space entry refresher training this year and critical air monitoring equipment
was returned to the manufacturer for re-certification. Confined spaces consistently and constantly
pose a serious danger in the water and wastewater industry and therefore this specific training
remains a top priority.
Employees secured 153 hours of OEPA approved contact hours for training in new equipment
and associated products. Webcast training from US EPA, Water Environment Federation and
American Water Works Association accounted for another 125 hours of training. Working with
our online training provider, 360water.com, we were able to significantly increase the
number of available contact hours for our employees by continuing to update existing training
programs. Our training website now contains 36 wastewater and 7 water courses that are site-
specific to our facilities, as well as 24 general utility topics. We also now have 3 training courses
on our asset management program, Lucity. This year employees gained 113 hours of EPA
approved training from use of the website.
Annual Report 2013
8
2013 Accomplishments Renewed 156 water services.
Installed 630’ of 6” water main along Quentin Road North.
Installed 14 new water taps.
Disconnected 19 abandoned water services.
Repaired 46 water main breaks.
Replaced 7 Fire Hydrants.
Repaired 556 Fire Hydrants.
Completed annual Fire Hydrant flushing program.
Flow tested 264 Fire Hydrants.
Water Stop Training.
Goals for 2014 Our crews to upgrade sections of water mains prioritized by the number of main breaks.
Continue to upgrade old galvanized water services.
Continue fire hydrant flushing in warmer months.
Resume valve maintenance program.
Continue to re-paint fire hydrants to make each more presentable and quickly
identifiable with color-coded hydrant “bonnets”. Color-coded bonnets quickly identify
critical fire flow rates.
Implemented a GPS program to record all water curb box locations.
Leak Repair at the Water Treatment Plant and Fire Hydrant Installation.
WATER DISTRIBUTION
Annual Report 2013
9
Accomplishments Responded to 15 plugged sewer orders on city mains.
Responded to 102 sewer orders that were on property owners.
Televised > 150,000 feet (28.5 miles!) of sewer mains.
Cleaned > 160,000 feet (30 miles!) of sewer mains.
Inspected CSO’s 90 times on regular basis and after heavy rainfall events.
Manholes Worked, 236 repaired or replaced.
Manhole Inspections Worked, 2,526.
Sewer Maintenance jet clean and televise sewers under any weather conditions.
Goals for 2014
Continue televising sewer mains to determine if repairs are needed in an effort to reduce
the chances of a catastrophic sewer failure.
Complete upgrade of sanitary and storm lift stations with SCADA monitoring system.
Continue to monitor CSO’s for Long Term Control Plan (LCTP).
Continue with preventive maintenance work on manholes and sewer mains to provide
customers with reliable and uninterrupted service.
SEWER MAINTENANCE
Annual Report 2013
Projects
10
Raccoon Creek Interceptor Project Cost: $7,000,000
Construction Begins: January 2013
Substantial OEPA Completion: December 2013
The Raccoon Creek Interceptor is a massive and complex system designed to separate storm and sanitary
sewer flows in an express mode to the WWTP for secondary treatment. Construction included the
installation of more than 12,000‘ of 48” pipe, crossing under two main bridges all while working within the
confines of the Army Corp controlled flood dike system. Substantial completions for EPA mandates were
met as flow was opened to the entire system on December 20th
. Further testing, grading and cleaning remain
before achieving construction substantial completion. Final detail work should conclude by May 1, 2014.
The Project will be completed under budget.
.
Annual Report 2013
2013 Projects
11
WATER BOOSTER & SEWER LIFT STATION PROJECTS
Sewer Lift Station and Water Booster Station Upgrades The Water and Wastewater Division continues to up-grade existing
sewage lift stations and water booster stations in an effort to provide
more reliable service and standardization of vital pumping
equipment. Each lift station and booster station upgrade includes
critical SCADA system monitoring as well as controls to allow for
remote operation. Electrical switch gear or permanently mounted
stand-by generators have been installed to limit system down time
during loss of line power. Since 2001, multiple staff members have
worked to near completion toward the monitoring of the 16 sanitary
sewer lift stations, 6 storm sewer lift stations and 4 water booster
stations. Upgrades continue with a near term end in sight.
Monitored Stations
Sanitary Sewer Lift Stations Storm Sewer Lift Stations
Cherry Valley- 2269 Cherry Valley Rd. National Drive Flood Control – 69 W. National Dr. Crystal Court Apartments Goosepond Storm Lift Station – 508 Goosepond Rd. East Main- 1661 East Main St. Sunrise Storm Lift Station – 1122 Sunrise Dr. Normandy- 1720 Normandy Dr. Myrtle Ave. Storm Lift Station – 533 Myrtle Ave. Northtowne- 1299 E. Hillview Cir. Berry Barn Storm Lift Station – 917 Empire Dr. WAL-MART- 1315 N. 21st St. Cleveland Ave. Storm Lift Station – 846 Cleveland Ave. Westwood- 648 Westwood Dr. Allston- 520 Allston Ave Water Booster Stations Camelot- 1723 Londondale Pkwy. Krebs Water Booster - 1458 Krebs Drive Roosevelt- Roosevelt Ct. Swansea Water Booster – Swansea Drive Tamarack Fire Pump – Tamarack Road Completion Pending Thornwood Water Booster – 300 Thornwood Drive Daugherty- Daugherty Circle Pembroke- 1354 Pembroke Ct. Finished Water Storage Park Trails- 288 Park Trails Dr. Horn’s Hill Reservoir – Horn’s Hill Park Trails- 2572 Upland View Ct. Howell Elevated Storage – Howell Court Gleneagles- Horn's Hill Road - Private
Annual Report 2013
2012 Projects Underway in 2013
12
31
0
LIME SLUDGE REMOVAL PROJECT – LAGOON (#1)
Automatic Meter Reading Project
Project Cost: $2,100,000
Completion Date: 2013
The Water Dept. has installed nearly 95% of the Automatic Meter Reading (AMR) devices citywide. To
date, more than 18,000 AMR meters have been installed. Once installed, each water meter has the capability
of being read by radio signal from one of the seven strategically located Data Collector Units (DCU). The
DCU collects and sends the readings into the Water Office computer. This new technology will eventually
allow customers to access their commercial or residential water usage at will. Leaks and faulty meters are
identified much faster, resulting in less lost water for the City and lower bills for our customers. The AMR
installation project was substantially completed in 2013 with maximized benefit in +/- 1 year.
Estimated cost saving is $100,000/year.
Annual Report 2013
Projects Underway in 2014
13
Wastewater and Water Treatment Plant Projects
Aeration System Improvements Project
Project Cost: $1,875,875
Electricity that’s used for running the large motors on the blowers for aerating the activated sludge is the
greatest single expense of operating the WWTP. The existing equipment is 25 years old and reaching the end of its
service life. In 2013, we replaced one of the two aeration blowers planned with a new single stage high efficiency
blower. These blowers are being used in conjunction with new ultra fine bubble diffusers for maximum oxygen transfer
efficiency. Unlike the existing blowers, these new blowers will start and run on plant generator power, providing the
ability to perform full treatment of wastewater during extended power outages. These improvements are projected to
save $168,000/year in electrical usage based on our recent bills. We received a gridSMART grant from AEP for
$67,130 for this energy savings project. This new system has increased our capacity for accepting more plant loading,
including trucked waste streams. Installation of all of the new diffusers was completed in late summer 2013, and the
first new blower came on line in early fall of 2013. The second blower will be installed in early 2014.
New Siemens Blower
Installation of New Diffusers
Annual Report 2013
14
Over 30 Years of Service in the Division
*Total City of Newark and Division Time Stan Vinning Wastewater 1974 Don Dyar Water Plant 1977/08
Avg. Age as of 12/2013 - 45.90
Avg. Years of Service with the City - 13.78
20 to 24 Years of Service Jon Moulton Wastewater 1989 Nancy Taylor WW Lab 1990 Trent Johnson Meter Shop 1990 Phil Tudor Wastewater 1991 Ben Roberts Dist. /Collection 1991* Darin Wise Wastewater 1991 Jeff Krauskopf Wastewater 1992
Bryan Curry Wastewater 1993 David Wells Distribution 1993
Retired 2013: Jim Crouse Water Plant 1983 Mike Clark Wastewater 1988 Connie Salsbury Dist. /Collection 1989
25 to 29 Years of Service Jim Shaw Dist. /Collect. 1984 Harry Shannon Sewer Maint. 1985 Roger Loomis Water Office 1985 Mark Wachter Water Plant 1986 John Kreager Dist. /Collection 1986 John Johnston Meter Shop 1986 Mark Butler Meter Shop 1986 Dave Moran Meter Shop 1987 Randy McDaniel Env. Lab 1988 Ed Nutter Water Office 1988 John Johnston Meter Shop 1986
Human Resources
15 to 19 Years of Service
Elizabeth Beckman Water Office 1995* Russ Livingston Water 1995 Jeff Postle Distribution 1996 Joe Hickman Water Office 1975/06 Andrea Beichler Water Office 1997 Cindy Hottinger Water Office 1997 Lori Bane Water Office 1997* Ed Metzger Water 1997
10 to 14 Years of Service
Tammi Gall Wastewater 1998 Sherry Koklich WTP/WWTP 1999 Catherine Austin Water Office 2000 Keith Hampshire Water 2000 Mary Hull Water Office 2001* Clint White Wastewater 2001 Terry Barnhart Collections 2002
