CITY COUNCIL CITY COUNCIL DEPARTMENTSDEPARTMENTS

A A betterbetter understandingunderstanding ofof thethelocal local servicesservices andand facilitiesfacilities..

www.denia.eswww.denia.es

According According toto thethe law and because of law and because of the current registered population the current registered population

DDéénia has 21 Councillorsnia has 21 Councillors..

�� 1 Mayor1 Mayor�� 20 Councillors20 Councillors�� Currently Currently PartidoPartido SocialistaSocialista ObreroObrero EspaEspaññolol (PSOE) has 7 (PSOE) has 7

councillors and is governing in coalition with councillors and is governing in coalition with CompromCompromíísswhich has 4 councillors. The 2 councillors of which has 4 councillors. The 2 councillors of CanviemCanviem entreentreTotsTots have also areas of have also areas of responsabilityresponsability. The other councillors . The other councillors in the opposition are: in the opposition are: PartidoPartido Popular (PP) 4, Centre Popular (PP) 4, Centre UnificatUnificat--Gent de DGent de Déénia 2, nia 2, CiudadanosCiudadanos 2.2.

�� EachEach politicalpolitical groupgroup in local in local governmentgovernment has has ananadministrativeadministrative office in office in thethe TownTown Hall Hall toto supportsupport theirtheirrespectiverespective towntown councillorscouncillors..

TownTown Hall Hall BuildingBuildingPhonePhone NumberNumber 965 780 100965 780 100

400 400 anniversaryanniversary ofof thethe grantinggranting ofof citycity titletitle..

GroundfloorGroundfloor ofof thethe TownTown HallHall

�� ReceptionReception�� CustomerCustomer’’s Services Service�� All documents and petitions to the Council All documents and petitions to the Council

must be submitted and stamped here .must be submitted and stamped here .�� Statistics.Statistics.�� ““ PadrPadróónn”” Municipal Municipal censuscensus. . �� Electoral Electoral rollroll..

GroundfloorGroundfloor ofof thethe TownTown HallHallCustomerCustomer’’ss ServiceService andand Municipal Municipal CensusCensus

MayorMayor’’ss OfficeOfficeFirstFirst floorfloor ofof TownTown HallHall

�� MayorMayor’’ss secretarysecretary..�� HeadHead ofof thethe MayorMayor’’ss office.office.�� PressPress DepartmentDepartment..�� ProtocolProtocol DepartmentDepartment..

““GobernaciGobernacióónn””BetweenBetween groundground andand firstfirst floorfloor

�� ManagementManagement ofof fines.fines.�� StreetStreet occupationoccupation permitspermits ((skipsskips, , tablestables

andand chairschairs……))�� PublicPublic transportstransports licenceslicences..�� DrivewaysDriveways andand parking parking licenceslicences..�� Dog Dog poundpound..

Computer departmentComputer department

�� Development of Information systems.Development of Information systems.�� Telecommunication management.Telecommunication management.�� Maintenance of the computer system.Maintenance of the computer system.�� Local web management Local web management www.denia.eswww.denia.es

Human Resources and Human Resources and SecretarySecretary

(Second floor)(Second floor)�� Public employment.Public employment.�� Staff management.Staff management.�� Temporary contracts.Temporary contracts.�� Retirements.Retirements.�� Payroll.Payroll.�� Relations with trade unions.Relations with trade unions.�� Legal advice service.Legal advice service.�� Health and safety (prevention of risks at the workplace).Health and safety (prevention of risks at the workplace).�� Purchase management.Purchase management.

Economic services, local RevenueEconomic services, local RevenueThirdThird floorfloor

�� Preparation and implementation of the municipal budget.Preparation and implementation of the municipal budget.�� Development of tax management and public prices.Development of tax management and public prices.�� Complaints management.Complaints management.�� Credit modification procedures.Credit modification procedures.�� Invoicing and payments to suppliers.Invoicing and payments to suppliers.�� Urban development taxes and special taxes Urban development taxes and special taxes

management.management.�� Control of municipal enterprises.Control of municipal enterprises.�� Treasury management.Treasury management.�� Accountancy.Accountancy.

FiestasFiestas(Third Floor)(Third Floor)

�� Organization of local Organization of local festivities.festivities.

�� Collaboration and Collaboration and advice to local fiestas advice to local fiestas associations.associations.

Citizens Information OfficeCitizens Information OfficeOMICOMIC (next door to police station(next door to police station

at Town Hall) Tel: 965 787 940at Town Hall) Tel: 965 787 940�� Protection of the rights Protection of the rights

of consumers and of consumers and health.health.

�� Information to Information to consumers.consumers.

�� Management of Management of complaints and reportscomplaints and reports

�� Regulation contravention Regulation contravention proceedings.proceedings.

�� ConsumerConsumer’’s arbitration.s arbitration.

Office for the promotion of Office for the promotion of ValencianValencianLanguageLanguage (next door to Police Station)(next door to Police Station)

�� Development of Development of campaigns to support campaigns to support the use of the use of ValencianValencian..

�� Courses to learn Courses to learn ValencianValencian..

�� Translations and Translations and linguistic advice.linguistic advice.

InternationalInternational RelationsRelations(next door to Police Station)(next door to Police Station)

InternationalInternational RelationsRelations�� The city of DThe city of Déénia has more than 90 different nationalities nia has more than 90 different nationalities

among its registered residents. The group of European among its registered residents. The group of European residents is especially large, particularly the Germanresidents is especially large, particularly the German--speaking and British citizens. speaking and British citizens.

�� The Department of International Relations was created The Department of International Relations was created with the clear objective of improving attention to with the clear objective of improving attention to residents and strengthen cooperation with them. The residents and strengthen cooperation with them. The aim of the Department is to encourage the integration of aim of the Department is to encourage the integration of people of different nationalities who are now residents in people of different nationalities who are now residents in DDéénia, it also promotes activities related to the twinning nia, it also promotes activities related to the twinning with the French city of Cholet. with the French city of Cholet.

�� The International Relations Desk offers its services at The International Relations Desk offers its services at the Ground Floor of the Town Hall of Dthe Ground Floor of the Town Hall of Déénia.nia.

International RelationsInternational Relations

�� Information Desk for Residents.Information Desk for Residents.�� ““Meet and LearnMeet and Learn”” Language exchange.Language exchange.�� Town Town TwinningsTwinnings..

�� Opening hours:Opening hours:�� Monday to Friday from 8.00 to 14.00Monday to Friday from 8.00 to 14.00�� Relaciones_internacionales@aytoRelaciones_internacionales@ayto--denia.esdenia.es�� PhonePhone NumberNumber 965 780 100 965 780 100 ExtExt--12081208

Les Les PortellesPortelles17, 17, callecalle Pare Pare PerePere

Phone number 966 467 072Phone number 966 467 072�� Les Les PortellesPortelles provides a provides a

meeting place for meeting place for associations.associations.

�� Citizen participation.Citizen participation.�� Online comments, Online comments,

complaints, suggestions complaints, suggestions service service http://http://www.denia.es/es/dwww.denia.es/es/denia/participacio/avisos.aenia/participacio/avisos.aspxspx

�� Local Agenda 21.Local Agenda 21.

Local Agenda 21Local Agenda 21www.agenda21denia.orgwww.agenda21denia.org

BUILDING AT BUILDING AT 42, RONDA LES MURALLES42, RONDA LES MURALLES

TOWN PLANNING OFFICESTOWN PLANNING OFFICESPhone Number 966 424 143Phone Number 966 424 143

�� The Town Hall architect, lawyers The Town Hall architect, lawyers specialized in planning, engineers and specialized in planning, engineers and other technical staff, have their premises other technical staff, have their premises there and there is a customerthere and there is a customer’’s s information desk. information desk.

�� The industrial department (street lighting) The industrial department (street lighting) and and ““InfovivendaInfovivenda”” are also located there. are also located there. ““InfovivendaInfovivenda”” offers advice and offers advice and information about housing benefits, information about housing benefits, affordable housing and rents.affordable housing and rents.

Town planning officesTown planning offices((GerenciaGerencia UrbanismoUrbanismo))

�� Examples of requests that are submitted at the Examples of requests that are submitted at the ground floor of the town hall :ground floor of the town hall :

�� Planning permissions Planning permissions –– Structural works (Structural works (licenciaslicencias obraobra mayor).mayor).–– Minor building works (Minor building works (licenciaslicencias obraobra menormenor).).

�� Occupancy permits (Occupancy permits (ccéédulasdulas habitabilidadhabitabilidad).).�� Division of land into plots.Division of land into plots.�� Planning reports and certificates.Planning reports and certificates.�� Licences for the activity of enterprises.Licences for the activity of enterprises.

EnvironmentEnvironment42, Ronda les 42, Ronda les MurallesMuralles

�� Management of water treatment.Management of water treatment.�� Development of environmental Development of environmental

education campaignseducation campaigns..�� Control and surveillance of pollution Control and surveillance of pollution

and environmental quality, control of and environmental quality, control of the town cleaning.the town cleaning.

�� Compost plant.Compost plant.�� Agriculture and Fishing.Agriculture and Fishing.�� Maintenance of beaches.Maintenance of beaches.�� Waste treatment plants.Waste treatment plants.�� Recycling points.Recycling points.

Council Properties Council Properties ManagementManagement

((PatrimonioPatrimonio) ) 42, Ronda les 42, Ronda les MurallesMuralles

�� This department is responsible for the This department is responsible for the compilation, protection, maintenance and compilation, protection, maintenance and management of the Council assets. There management of the Council assets. There is a database of all the Council property is a database of all the Council property and land assets.and land assets.

LLUNLLUNÀÀTICSTICSYOUTH SUPPORTYOUTH SUPPORTTel: 966 432 700Tel: 966 432 700

LlunLlunààticsticsYouth SupportYouth Support

�� Organization of courses and workshops.Organization of courses and workshops.�� Advice for young people.Advice for young people.�� Theatre School of the Marina Alta.Theatre School of the Marina Alta.�� Municipal School of cinema.Municipal School of cinema.�� Issue of International Student Identity Card Issue of International Student Identity Card

(ISIC), (ISIC), LlunLlunààticstics card and Youth Hostel card and Youth Hostel International Card.International Card.

�� LLunLLunààticstics bar is a meeting point for young bar is a meeting point for young people, it offers non alcoholic drinks and has a people, it offers non alcoholic drinks and has a stage for cultural performances.stage for cultural performances.

BaixBaix La Mar District LibraryLa Mar District Library((AgenciaAgencia lecturalectura BaixBaix la Mar)la Mar)

Tel: 965 786 280Tel: 965 786 280

�� You will find books You will find books available in different available in different languages including languages including English.English.

�� DVDs, CDsDVDs, CDs�� Agencialectura@aytoAgencialectura@ayto

--denia.esdenia.es

Civil ProtectionCivil Protection42, Ronda les 42, Ronda les MurallesMuralles

Phone number 965 783 781Phone number 965 783 781

SOCIAL SERVICES BUILDINGSOCIAL SERVICES BUILDING3, 3, PlaPlaççaa ArxiducArxiduc CarlesCarles

SOCIAL SERVICESSOCIAL SERVICESTel: 966 421 555Tel: 966 421 555

Social Services provides a series Social Services provides a series of actions, resources and benefits of actions, resources and benefits with the aim of improving the with the aim of improving the situation of people or families situation of people or families who find themselves in situations who find themselves in situations of personal and economic of personal and economic difficulty, and who need help and difficulty, and who need help and social protection.social protection.

Services provided:Services provided:

�� Benefits management and advice.Benefits management and advice.�� Social urgencies service.Social urgencies service.�� Management of socioManagement of socio--educational and family educational and family

problems.problems.�� Adoption and fostering.Adoption and fostering.�� Disabilities.Disabilities.�� Programmes to promote equality between Programmes to promote equality between

women and men.women and men.�� Prevention of truancy.Prevention of truancy.

Services provided:Services provided:�� Social integration programmes.Social integration programmes.�� Programmes to prevent addictions.Programmes to prevent addictions.�� Residence and Day Centre management.Residence and Day Centre management.�� Cooperation and immigration.Cooperation and immigration.�� Home help service.Home help service.�� Management of Social Welfare Management of Social Welfare

programmes for Senior Citizens (holidays, programmes for Senior Citizens (holidays, hydrotherapy)hydrotherapy)

More social servicesMore social services�� INFODONA: Information and advice for women.INFODONA: Information and advice for women.�� ESCOLETA MUNICIPAL: Municipal Nursery ESCOLETA MUNICIPAL: Municipal Nursery

School.School.�� AMICS: Agency which supports the integration AMICS: Agency which supports the integration

of immigrants through programmes, advice and of immigrants through programmes, advice and courses.courses.

�� RESIDENCIA SANTA LUCIA: Residential home RESIDENCIA SANTA LUCIA: Residential home for older people. for older people.

�� TAPIS: Workshop aimed to prepare people with TAPIS: Workshop aimed to prepare people with disabilities for work and social life.disabilities for work and social life.

EducationEducationPhone number 965 783 555Phone number 965 783 555

�� Registration for Registration for schools.schools.

�� Design and Design and management of management of education campaigns.education campaigns.

�� Maintenance and Maintenance and management of management of schools.schools.

Charities centreCharities centre((SeuSeu de les de les AssociacionsAssociacions))

33, 33, CalleCalle Campo TorresCampo TorresPhone number: 966 420 397Phone number: 966 420 397

�� These facilities provide a place for These facilities provide a place for charities and social volunteers.charities and social volunteers.

�� MultiMulti--sensory room.sensory room.�� Meeting place for charities.Meeting place for charities.�� Marina Alta Marina Alta SolidaritySolidarity FederationFederation

www.competic.eswww.competic.es//marinaaltasolidariamarinaaltasolidaria//iniciinicio.htmlo.html

Charities centreCharities centre((SeuSeu de les de les AssociacionsAssociacions))

CalleCalle Campo Torres, 33Campo Torres, 33Phone number: 966 420 397Phone number: 966 420 397

Casa de Casa de CulturaCulturaPlaPlaççaa JaumeJaume II

Phone number 965 783 656Phone number 965 783 656www.culturadenia.comwww.culturadenia.com

�� Culture DepartmentCulture Department�� Organization and planning of Organization and planning of

cultural activities and events.cultural activities and events.�� Encouragement of cultural Encouragement of cultural

identity, folklore and heritage.identity, folklore and heritage.�� Management of exhibitions Management of exhibitions

rooms and Auditorium of rooms and Auditorium of Social Centre.Social Centre.

�� Cultural Agenda.Cultural Agenda.�� Libraries and programmes for Libraries and programmes for

encouraging reading.encouraging reading.

Local ArchivesLocal ArchivesPlaPlaççaa Enric Enric ValorValor

�� Management of Management of Municipal ArchivesMunicipal Archives

Ethnographic Museum.Ethnographic Museum.CalleCalle CavallersCavallers

�� Management of Management of historic and historic and archeologicalarcheologicalheritage. heritage.

Social CentreSocial Centre4, 4, callecalle CalderCalderóónn

�� AuditoriumAuditorium--Theatre.Theatre.�� PensionistPensionist’’ss club.club.�� ““AulasAulas de la de la

experienciaexperiencia””Workshops for people Workshops for people over 55 years old.over 55 years old.

ArtArtíísticssticsRoad DRoad Déénia to nia to OndaraOndara (between second and third roundabout)(between second and third roundabout)

www.artisticsdenia.wordpress.comwww.artisticsdenia.wordpress.com

�� This building is This building is destined to cultural destined to cultural activities such as activities such as audiovisual courses audiovisual courses and it hosts a dance and it hosts a dance schoolschool

CREAMACREAMA--DDéénia nia Agency for local developmentAgency for local development

www.creama.orgwww.creama.org

CREAMACREAMA--DDéénia nia Agency for local developmentAgency for local development

callecalle 9 9 dd’’octubreoctubrewww.creama.orgwww.creama.org

�� Advisory services and support for the Advisory services and support for the creation of enterprises.creation of enterprises.

�� Revitalization of the economic and social Revitalization of the economic and social activity.activity.

�� Training to facilitate social and Training to facilitate social and occupational integrationoccupational integration

ParcsParcs and Gardensand Gardens14, 14, PdaPda MadrigueresMadrigueres NordNord

Phone number 965 780 100 Ext 1910Phone number 965 780 100 Ext 1910

�� Maintenance and improvement of green Maintenance and improvement of green areas.areas.

�� Survey and pruning of trees.Survey and pruning of trees.�� Decoration of events and festivities.Decoration of events and festivities.�� Control of red palm weevil plague.Control of red palm weevil plague.

ParcsParcs and Gardensand Gardens14, 14, PdaPda MadrigueresMadrigueres NordNord

Phone number 965 780 100 Ext 1910Phone number 965 780 100 Ext 1910

FACILITIES AT CAMFACILITIES AT CAMÍÍ REGATXOREGATXOSPORT CENTRESPORT CENTRE

Tel: 965 786 968 Tel: 965 786 968 esports@aytoesports@ayto--denia.esdenia.es�� SPORTS DEPARTMENTSPORTS DEPARTMENT-- SPORTS CENTRESPORTS CENTRE�� Municipal sport schools management.Municipal sport schools management.�� Development of programmes to encourage sport.Development of programmes to encourage sport.�� Organization of sport activities for children and adults.Organization of sport activities for children and adults.�� Organization of Marina Alta Mini Olympic Games.Organization of Marina Alta Mini Olympic Games.�� Maintenance of sport facilities.Maintenance of sport facilities.�� Relationships with sport clubs and organizations from Relationships with sport clubs and organizations from

the city and district.the city and district.�� MUNICIPAL SWIMMING POOLMUNICIPAL SWIMMING POOL�� MUNICIPAL TRINQUET MUNICIPAL TRINQUET �� Court for playing a traditional Court for playing a traditional ValencianValencian ““ballball”” gamegame

Map of situationMap of situation

Map of situationMap of situation

DDÉÉNIA SPORT CENTRENIA SPORT CENTREat at CamCamíí RegatxoRegatxo

Athletics trackAthletics track

TrinquetTrinquet

Indoor swimming poolIndoor swimming pool

Public Works Public Works and Maintenanceand Maintenance

Phone number 966 420 397Phone number 966 420 397

�� Minor works implementation.Minor works implementation.�� Maintenance of municipal Maintenance of municipal infraestructuresinfraestructures, ,

buildings and services.buildings and services.

Local Local PolicePolice HeadquartersHeadquarters1414--A,A,PartidaPartida MadrigueresMadrigueres SudSud, ,

http://www.denia.es/policia/es/index.aspxhttp://www.denia.es/policia/es/index.aspx

teltel: 965 780 190 : 965 780 190 oror 092092

�� Lost and Found office.Lost and Found office.�� Administrative Administrative

services.services.�� Roads signing. Roads signing. �� Traffic control.Traffic control.�� Protection and Protection and

surveillance of people, surveillance of people, buildings, facilities.buildings, facilities.

�� Police station at Town Police station at Town HallHall

Tourist InformationTourist InformationOfficeOffice

1, Dr Manuel 1, Dr Manuel LatturLattur

Tourist Info OfficeTourist Info OfficePlaPlaççaa del del ConsellConsell

www.denia.netwww.denia.netPhone Number 966 422 367Phone Number 966 422 367

�� Promotion and Marketing Area: Execution and Promotion and Marketing Area: Execution and implementation of promotional activities (assistance at implementation of promotional activities (assistance at tourism trade fairs, design of publicity in media, tourism trade fairs, design of publicity in media, famtripsfamtripsassistance and other public relation activities) and assistance and other public relation activities) and support to Dsupport to Déénia private sector to promote its tourist nia private sector to promote its tourist products.products.

�� Planning and Tourist Management: Execution of specific Planning and Tourist Management: Execution of specific activities to improve the quality of the tourist products in activities to improve the quality of the tourist products in DDéénia: improvement of public nia: improvement of public infraestructuresinfraestructures and and development of new tourist products and tourist development of new tourist products and tourist researches.researches.

�� Beach services Management: management of Beach services Management: management of infraestructuresinfraestructures at beaches and lifesaving serviceat beaches and lifesaving service

CentrosCentros de barriode barrioDistrict centresDistrict centres

�� Workshops, courses and other activities Workshops, courses and other activities take place in these centres.take place in these centres.

�� OESTE OESTE �� 65, Mayor St. Tel: 96578248465, Mayor St. Tel: 965782484�� SERTORIOSERTORIO�� 22, 22, SertorioSertorio St. Tel: 966433183St. Tel: 966433183

CentrosCentros de barriode barrioDistrict centresDistrict centres

�� OESTE OESTE �� 65, Mayor St. 65, Mayor St. �� Tel: 965 782 484Tel: 965 782 484

CentrosCentros de barriode barrioDistrict centresDistrict centres

�� SERTORIO SERTORIO �� 22, 22, SertorioSertorio St. St. �� Tel: 966 433 183Tel: 966 433 183

�� The City Council is also responsible for the The City Council is also responsible for the rubbish collection and urban cleaning, by rubbish collection and urban cleaning, by means of the company URBASER, means of the company URBASER, furthermore AQUALIA is in charge of the furthermore AQUALIA is in charge of the water supply.water supply.

-- Free bulky waste collection 901 101 150Free bulky waste collection 901 101 150

THANK YOU VERY MUCHTHANK YOU VERY MUCHFOR YOUR ATTENTIONFOR YOUR ATTENTION