74
Approved by ___________________________________________________ The Honourable Diane Finley Minister of Citizenship and Immigration Citizenship and Immigration Canada Report on Plans and Priorities 2007–2008

Citizenship and Immigration Canada€¦ ·  · 2007-03-09responsibilities of citizenship in ways that support public safety and national security. ... for Citizenship and Immigration

Embed Size (px)

Citation preview

Approved by

___________________________________________________The Honourable Diane Finley

Minister of Citizenship and Immigration

Citizenship and

Immigration Canada

Report on Plans and Priorities

2007–2008

Section I – Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Message from the Minister. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Management Representation Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5A. CIC’s Program Activity Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Alignment of Strategic Outcomes with Government of Canada Outcomes . 6B. Summary Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Raison d’être . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Departmental Priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Program Activities by Strategic Outcome . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

C. Departmental Plans and Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Canadian Immigration: Building Canada’s Future. . . . . . . . . . . . . . . . . . . . 10Departmental Priorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Management Priorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Critical Partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Section II – Analysis of Program Activities by Strategic Outcome . . . . . . 23Analysis by Program Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23A. Strategic Outcome 1: Maximum Contribution to Canada’s Economic,

Social and Cultural Development from Migration. . . . . . . . . . . . . . . . . . . . . . 24Activity 1 – Immigration Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Activity 2 – Temporary Resident Program. . . . . . . . . . . . . . . . . . . . . . . . . . 29

B. Strategic Outcome 2: Reflection of Canadian Values and Interests in theManagement of International Migration, Including Refugee Protection . . . . . 32

Activity 3 – Canada’s Role in International Migration and Protection . . . . . . . . . . 33Activity 4 – Refugee Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

C. Strategic Outcome 3: Successful Integration of Newcomers and Promotion of Canadian Citizenship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Activity 5 – Integration Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Activity 6 – Citizenship Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

D. Other Programs and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Health Risk Mitigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Global Case Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Research. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Metropolis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Gender-Based Analysis in CIC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Toronto Waterfront Revitalization Initiative . . . . . . . . . . . . . . . . . . . . . . . . . 48

TABLE OF CONTENTS

Section III – Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 49A. Organizational Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49B. Accountability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Section IV – Annexes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Annex 1 – Federal-Provincial/Territorial Agreements . . . . . . . . . . . . . . . . . . . . . . 51Annex 2 – Immigration Levels for 2007 – Target Ranges. . . . . . . . . . . . . . . . . . . 52Annex 3 – Immigration Levels from 2001 to 2005 . . . . . . . . . . . . . . . . . . . . . . . 53Annex 4 – Departmental Planned Spending and Full-Time Equivalents . . . . . . . . . . . . 54Annex 5 – Resources by Program Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Annex 6 – Voted and Statutory Items Listed in Main Estimates . . . . . . . . . . . . . 56Annex 7 – Services Received Without Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Annex 8 – Non-Respendable Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Annex 9 – Status Report on Major Crown Project . . . . . . . . . . . . . . . . . . . . . . . 59Annex 10 – Details on Transfer Payment Programs . . . . . . . . . . . . . . . . . . . . . . . 62Annex 11 – Department’s Regulatory Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Annex 12 – Horizontal Initiatives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Annex 13 – Sustainable Development Strategy. . . . . . . . . . . . . . . . . . . . . . . . . . 67Annex 14 – Internal Audits and Evaluations Planned for 2007–2008. . . . . . . . . . 71

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –3–

It gives megreat pleasureto present toParliament andto Canadiansthe 2007–2008Report on Plansand Priorities forCitizenship andImmigrationCanada (CIC).

Sixty years ago, Canada became the firstCommonwealth country to establishcitizenship distinct from Britain. Withpassage of the Canadian Citizenship Act in1947, so began the promotion of a greatnational identity that has put newcomersto this country on an equal footing withresidents born here and helped shape the strong, united, independent and free Canada of today.

I believe the characteristic that mostdefines Canadians is their welcomingnature. It has been a constant throughoutour evolution as a country. Wave afterwave of newcomers, first from Europe,then from all corners of the earth, havefound themselves welcomed in Canada.They have also found opportunity andtolerance in a country that genuinelyappreciates cultural diversity.

It is our good fortune that we attracthighly talented people to this country.Canada has been described as the mostsuccessful pluralistic society in the westernworld. It is where citizens, immigrants,and refugees find hope for the future.

The dreams of earlier generations continueto this day. Immigration is vital toCanada’s cultural diversity and economicprosperity. In fact, it will account for all ofCanada’s net labour force growth withinthe next 10 years. It will certainly accountfor all of our net population growth withinthe next 25 years.

As the current labour pool grows slowly, it is important that Canada make the mostof everybody’s skills. In the coming year, I want to focus our attention on initiativesthat will assist immigrants and foreign-trained Canadians to integrate into ourwork force.

At a time when Canada’s growingeconomy is generating skill shortages in many professions, employers cannotafford to overlook eligible workers.Addressing these shortages will require alot of effort and innovative thinking fromeveryone involved—governments at everylevel, the private sector and professionalassociations—as we plan for the longerterm and deal with immediate needs.

Message from the Minister

SECTION I

Overview

With uneven capacity to assess andrecognize credentials across the country,the Government of Canada proposes to work with provincial and territorialpartners to put in place fair, transparentand consistent assessment services.Budget 2006 allocated $18 million toaddress assessment and recognition offoreign credentials by establishing anagency that would work with key partnersto provide information, path-finding andreferral services early, and to strengthencredential-recognition capacity acrossCanada. We continue to look for moreeffective ways to tap into the skills ofqualified foreign-trained workers.

The recent allocation of $307 million inadditional new settlement funding willsupport services that immigrants requireas they settle into their new lives here. Inpartnership with service providers and theprovinces and territories, we are helpingnew Canadians access language training,orientation, referral to communityresources, employment-related services,interpretation and translation so that they can succeed in their new home.

We have also made it easier, faster, and less costly for employers who needworkers for certain occupations to get the help they need to remain competitive.We created federal-provincial workinggroups to help identify shortages of skilledworkers and where these shortages areemerging. These groups will determinethe most effective ways the foreign workerprogram can be more responsive toemployers’ needs.

New temporary foreign worker units inCalgary and Vancouver are now in fulloperation, an online guide for employershas been developed and work is welladvanced with Human Resources andSocial Development Canada, ServiceCanada and the provinces and territoriesto further improve the program.

As part of the international community,Canada will continue to supportinternational efforts to help emergingdemocracies look for ways to solve manyof the problems that create refugeepopulations in the first place, and helpfind durable solutions for more refugees.

As we move in these directions, theGovernment of Canada will continue toaddress the challenge of protecting thepeople of Canada and the integrity of our immigration and refugee system, and being a safe haven for the victims of persecution. We want newcomers toCanada to identify with our country, andrecognize and respect the benefits andresponsibilities of citizenship in ways thatsupport public safety and national security.

I encourage you to learn more about CIC’swork by visiting www.cic.gc.ca. Canada is a great country. Together, we willstrengthen the programs and strategies to ensure this country has the people and skills it needs to prosper in the 21st century.

Page –4– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

The Honourable Diane Finley, PC, MPMinister of Citizenship and Immigration

Management Representation Statement

I submit for tabling in Parliament, the 2007–2008 Report on Plans and Priorities (RPP) for Citizenship and Immigration Canada.

This document has been prepared based on the reporting principles contained in theGuide to the Preparation of Part III of the 2007–2008 Estimates: Reports on Plans andPriorities and Departmental Performance Reports:

• It adheres to the specific reporting requirements outlined in the Treasury BoardSecretariat guidance;

• It is based on the Department’s Strategic Outcomes and Program Activity Architecturethat were approved by the Treasury Board;

• It presents consistent, comprehensive, balanced and reliable information;

• It provides a basis of accountability for the results achieved with the resources andauthorities entrusted to it; and

• It reports finances based on approved planned spending numbers from the TreasuryBoard Secretariat in the RPP.

Richard B. FaddenDeputy Minister

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –5–

Alignment of Strategic Outcomes with Government of Canada Outcomes

CIC’s strategic outcomes contribute to the achievement of the following Government of Canada outcomes:1

Page –6– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

A. CIC’s Program ActivityArchitecture

CIC’s three strategic outcomes describe thelong-term results that the Department’sprograms are designed to achieve. TheDepartment’s Program Activity Architecture(PAA) is a framework that provides an

inventory of the Department’s programs andactivities and describes their linkages to thestrategic outcomes. The PAA also providesan enduring foundation for financial andperformance reporting to Parliament.

CIC’s Strategic Outcomes CIC’s Program Activities

1. Maximum contribution to Canada’s economic, 1. Immigration Programsocial and cultural development from migration 2. Temporary Resident Program

2. Reflection of Canadian values and interests in 3. Canada’s role in international migrationthe management of international migration, 3. and protection including refugee protection 4. Refugee Program

3. Successful integration of newcomers and 5. Integration Programpromotion of Canadian citizenship 6. Citizenship Program

CIC Strategic Outcome Relevant Government Government of Canada of Canada Outcome Policy Area

1. Maximum contribution to Strong economic growth EconomicCanada’s economic, social and cultural development from migration

2. Reflection of Canadian values A safe and secure world Internationaland interests in the management through multilateral of international migration, cooperationincluding refugee protection

3. Successful integration of Diverse society that promotes Socialnewcomers and promotion linguistic duality and socialof Canadian citizenship inclusion

A change in CIC’s PAA was announced inFebruary 2006, and was approved by theTreasury Board Secretariat (TBS) on June 22,2006. The change reflected the transfer ofresponsibility for the Toronto Waterfront

Revitalization Initiative (TWRI) to the TreasuryBoard Secretariat,2 including funding. Fundingallocation across CIC's other strategicoutcomes and program activities, as illustratedin Section B below, has not been affected.

1 For further information on the Government of Canada outcomes as they appear in Canada’s Performance Report 2006, go to www.tbs-sct.gc.ca/report/govrev/06/cp-rc_e.asp.

2 Responsibility for TWRI has subsequently been transferred to Environment Canada.

B. Summary Information

Raison d’être

CIC3 is responsible for selectingimmigrants and temporary residents andassisting with immigrant settlement andintegration—including the granting ofcitizenship—while offering Canada’sprotection to refugees. CIC is alsoresponsible for developing Canada’sadmissibility policy, setting the conditionsto enter and remain in Canada, andconducting screening of immigrants andtemporary residents to protect the health,safety and security of Canadians. In sodoing, CIC in collaboration with itspartners, fulfils its role in identifyingapplicants who could pose risks to Canadafor reasons including security, criminality,organized crime, and violation of humanand international rights.

The Department was created throughlegislation in 1994 to link immigrationservices with citizenship registration topromote the unique ideals all Canadiansshare and to help build a stronger Canada.CIC derives its mandate from the Immigrationand Refugee Protection Act (IRPA), which is theresult of major legislative reform in 2002, andfrom the Citizenship Act of 1977. Immigrationis an area of shared jurisdiction withprovinces and territories under theConstitution Act, 1867.

CIC has over 4,000 employees4 in Canadaand abroad, with 43 in-Canada points ofservice and 91 points of service in 77countries.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –7–

CIC’s Vision

An approach to immigration that:

• Responds to the needs of communities in all parts of the country by creating opportunities forindividuals to come to Canada to make an economic, social, cultural and civic contribution whilealso realizing their full potential, with a view to becoming citizens; and

• Supports global humanitarian efforts to assist those in need of protection.

CIC’s Mission

CIC, with its partners, will build a stronger Canada by:

• Developing and implementing policies, programs and services that:

– Facilitate the arrival of persons and their integration to Canada in a way thatmaximizes their contribution to the country while protecting the health, safety and security of Canadians;

– Maintain Canada’s humanitarian tradition by protecting refugees and persons in need of protection; and

– Enhance the values and promote the rights and responsibilities of Canadiancitizenship.

• Advancing global migration policies in a way that supports Canada’s immigration and humanitarianobjectives.

3 For more information on CIC’s programs, see www.cic.gc.ca/english/index.html.

4 This figure does not include the 1,236 locally engaged staff in missions around the world (as of September 30, 2006).

Page –8– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Financial Resources

2007–2008 2008–2009 2009–2010

$1,187.8M $1,313.2M $1,363.3M

Full-time Equivalents

2007–2008 2008–2009 2009–2010

3,708 3,498 3,515

Explanation of change: Planned spending increases by $125M in 2008–2009, compared to theprevious year, primarily due to increased funding for the Canada-Ontario Immigration Agreement, additional Settlement funding and the escalation of the Canada-Quebec Accord.

In 2009–2010, planned spending increases by $50M over the previous year, mainly due to additionalSettlement funding.

Full-time Equivalents (FTEs) decrease in 2008–2009 due to the planned completion of the Global CaseManagement System (GCMS) project. Although there is an overall increase in funding dollars over theplanning period, it is related primarily to grants and contributions, not salary costs, and therefore results in no significant change to FTEs in future years.

Departmental Priorities Type

1. Implementing an integrated policy framework Ongoing

2. Improving client service Ongoing

3. Building the work force of the future Previously committed

Departmental Priorities

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –9–

Program Activities by Strategic Outcome

For further information on planned spending variances, see details by program activity in Section II.

Expected Planned Planned Planned Contributes toResults spending spending spending the following

2007–2008 2008–2009 2009–2010 Priority

SO1: Maximum contribution to Canada’s economic, social and cultural development from migration

1. Immigration Contribution, through $184.0M $170.8M $170.3M 1,2,3Program the Immigration Program,

to Canada’s economic, social and cultural development.

2. Temporary Contribution, through $59.8M $59.1M $62.1M 1,2,3Resident the Temporary Resident Program Program, to Canada’s

economic, social and cultural development.

SO2: Reflection of Canadian values and interests in the management of internationalmigration, including refugee protection

3. Canada’s role in Canada influences the $4.0M $4.0M $4.0M 1,2,3international international agenda on migration and migration and protection.protection

4. Refugee Program Maintenance of Canada’s $97.5M $95.7M $95.6M 1,2,3humanitarian tradition with respect to refugees and persons in need of protection.

SO3: Successful integration of newcomers and promotion of Canadian citizenship

5. Integration Successful integration $783.2M $929.0M $977.0M 1,2,3Program of newcomers into

Canadian society within a reasonable time frame.

Newcomers contribute to economic, social and cultural development needs of Canada.

6. Citizenship Accordance of full $59.3M $54.6M $54.3M 1,2,3Program participation in Canadian

society to eligible permanent residents.

Contribution to Canada’s economic, social and cultural development.

Total Planned Spending $1,187.8M $1,313.2M $1,363.3M

Explanation of change: Planned spending increases by $125M in 2008–2009, compared to theprevious year, primarily due to increased funding for the Canada-Ontario Immigration Agreement, additional Settlement funding, and the escalation of the Canada-Quebec Accord.

In 2009–2010, planned spending increases by $50M over the previous year, mainly due to additionalSettlement funding.

Page –10– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

C. Departmental Plans andPriorities

Canadian Immigration: BuildingCanada’s Future

Migration is a widespread and irrepressiblephenomenon affecting virtually everycountry in the world. The number ofmigrants has increased rapidly in moderntimes, from 76 million in 1960, to 175million in 2000 and to almost 200 millionin 2005. International migrants nowaccount for 3 percent of the world’spopulation, which includes 9.2 millionrefugees. A number of factors haveinfluenced migration in recent decades:population growth; market globalization;environmental degradation; advances incommunication technology; ease oftransportation; political, economic andsocial conditions; regional conflicts; andnatural disasters.

Immigration has helped make Canadawhat it is today, building and transformingthe population and contributing to thedevelopment of our economy, our societyand our culture. Canada has one of thehighest per capita rates of permanentimmigration in the world—roughly 0.7percent in recent years—and haswelcomed 3.5 million immigrants in thelast 15 years alone. In fact, about 18percent of Canada’s population is foreign-born and another 30 percent is descendedfrom earlier generations of non British,non-French immigrants. Canada’s culturaldiversity represents a tremendousstrength, weaving a web of global tiesthat enriches our social fabric andenhances our economic prosperity.

Canada is one of only a few countries witha managed immigration program thataims to have newcomers ultimately

become full citizens. According toStatistics Canada, 84 percent of thepermanent residents in Canada in 2001who were eligible had acquired Canadiancitizenship. In 2005–2006, 222,170permanent residents became Canadiancitizens. Obtaining citizenship is a key stepin the integration process for newcomersbecause it means that they can participatefully in Canadian life. In a world ofwidespread migration and expandingglobal ties, however, multiple connectionsand identities increasingly raise questionsabout the meaning of citizenship and howto foster a shared national identity andsense of belonging.

While Canada has had great success inmaximizing the benefits of immigration,an ever-changing world continues topresent new issues and challengesassociated with an evolving globaleconomy, demographic patterns andgeopolitical trends.

Demographic and labour marketcontext

The United Nations projects that between2000 and 2050, the world’s populationwill grow by 2.6 billion people, but thatalmost all of that growth will be indeveloping and least-developed countries.Industrialized countries, such as Canada,will continue to be faced with an agingpopulation and ultimately withdemographic decline. Even boomingdeveloping economies, such as China,may eventually face a decline in populationgrowth. These opposing trends in global

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –11–

demographics will significantly influencemigration flows and the competition for migrants of choice. More and morecountries are gearing their immigrationprograms toward skilled migrants.

According to Statistics Canada, sometimebetween 2025 and 2030, the number ofbirths in Canada will equal the number of deaths. If Canada’s population is tocontinue to grow, immigration will be thesource of this growth in the absence of achange in fertility and/or mortality rates.These demographic factors are alsoslowing Canada’s labour force growth.Since labour force growth andproductivity gains are the key componentsto ensuring a rising standard of living, anyslowdown in labour force growth must beoffset by stronger productivity gains in thefuture if the recent increase in thestandard of living is to be sustained.

Immigration by itself cannot meet Canada’scurrent and future labour market needs, but it is an important part of an overall solution.Immigration currently accounts for more than70 percent of net growth in the labour force,and it is projected to account for 100 percentof that growth within the next decadebecause the number of Canadians leavingschool and entering the labour force will onlybe sufficient to offset the number retiring. Atcurrent immigration levels, however, domesticsources of labour force growth will remaindominant, producing an estimated five timesgreater number of new entrants per yearversus entrants from immigration.

While immigration is not the only driver oflabour force growth, it is a key source ofskilled labour for Canada, as well as anincreasingly important mechanism foraddressing labour shortages. No generalizedlabour market shortages are predicted forthe next few decades, but shortages ofskilled workers are already occurring in

particular occupations, sectors, industriesand regions. It is therefore important thatCanada make the most of everybody’sskills. The Government of Canada hasproposed to work with provincial andterritorial partners to put in place a fairprocess for foreign credential assessment.

More and more, businesses view skilledlabour shortages as a serious, long-termproblem that will hamper Canada’seconomic growth and competitiveness. It is therefore important that the countryhave an immigration strategy that addressespressing labour market and employer needsin the short term, while helping build anadaptable and competitive labour force overthe long term. Doing so hinges on our abilityto attract and retain immigrants throughproactive recruitment and effectiveintegration and family reunification programs.

Safety and security in a globalcontext

Global interconnectedness brings sharedrisks. The ease of travel means thatvirtually all problems can be global.Epidemics of diseases such as SARS andavian influenza can rapidly affect theentire world if they are not managedeffectively. Political conflict and civil strifein some parts of the world can havewidespread ramifications and will continueto shape geopolitical relations andundermine our sense of security. Theglobal context, especially since the eventsof September 11, 2001, has heightenedconcerns about security and migration. A key challenge for Canada is to strike abalance between protecting the health,safety and security of Canadians andfacilitating the entry of migrants who have the potential to contribute to our economic, social and cultural life. CIC continues to work with its partners

Page –12– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

to fulfil its role in identifying applicantswho could pose security, safety or healthrisks to Canada in order to ensure that thebenefits of a more responsive immigrationsystem are not undermined.

Moving forward

The international environment willincreasingly challenge Canada’s ability to meet its future economic, social andcultural needs through immigration.Though unprecedented numbers ofpeople are on the move as a result of localand world events, competition for talentwill intensify with the declining populationgrowth in developed regions and theemergence of developing countries aseconomic powers. Canada has succeededin attracting and integrating immigrants.The challenge, however, will be to remainglobally competitive and to enhance ourcontribution to humanitarian efforts tohelp the world’s most vulnerable people.To help the country meet this challenge,CIC and its partners must have theappropriate policies, programs and toolsfor success. For CIC, this will requiremaking progress on its three key priorities,particularly the implementation of anintegrated policy framework.

Departmental Priorities

Three priorities will guide theDepartment’s work in 2007–2008. These priorities, first committed to in 2006–2007, are discussed below.

Departmental Priorities

1. Implementing an integrated policyframework

2. Improving client service

3. Building the work force of the future

PRIORITY 1

Implementing an Integrated PolicyFramework

While Canada’s immigration systemprovides a strong foundation upon whichto build, action is needed to ensure that it is well-positioned to meet new andemerging challenges that are closelyinterconnected. In moving forward, CIC istaking an increasingly horizontal approachto developing policies and programs thatwill make Canada an attractive destinationfor migrants. Efforts will involve measuresthat improve how we target and selectimmigrants and support their integrationand pursuit of active citizenship, whilestriving to meet our humanitarian goalsand manage risks and pressures on theimmigration system itself. An integratedapproach to addressing challenges thatcuts across the immigration, integration,refugee and citizenship programs is crucialto achieving results in departmentalpriorities.

Selecting migrants and maximizingthe benefits of immigration

One of Canada’s challenges is to maximizethe contribution of immigration to its economic, social and culturaldevelopment. Selecting entrants on the basis of having sufficient education,experience and language proficiency tosuccessfully adapt in a changing labourmarket enables newcomers to takeadvantage of economic opportunities and contribute their talent and creativityto build strong, diverse and innovativecommunities that enhance Canada’sposition in the world. At the same time,employers cannot afford to overlookeligible workers. Budget 2006 allocated$18 million to address assessment offoreign credentials. CIC continues to look

for more effective ways to tap into theskills of qualified foreign-trained workers.

While this approach helps sustainCanada’s labour force and its competitiveadvantage over the longer term, there areimmediate concerns about labourshortages in specific occupations, sectorsand industries. CIC has already madeimprovements to existing mechanisms,such as the Temporary Foreign Worker(TFW) Program, and will continue toexplore other measures to better meetspecific labour market needs over both the short and long term.

At the same time, current settlementpatterns result in an unequal distributionof the benefits of immigration across thecountry. While less than 65 percent of theCanadian population lives in metropolitanareas, more than 90 percent ofnewcomers settle in those areas. In fact,three quarters of newcomers settle inCanada’s three largest urban areas—Toronto, Montreal and Vancouver. Ruraland smaller urban areas are havingdifficulty attracting and retainingimmigrants who would help meet their labour market and populationrequirements. CIC will have to work moreclosely with provinces and territories tomake the immigration system moreresponsive to community needs acrossCanada. One way to do this is throughthe Provincial Nominee Program.

Successful integration of newcomers

Another challenge for Canada is toimprove economic and social outcomesfor immigrants. Recent immigrants are notsucceeding as well as immigrants in thepast. Over the last two decades, the initialearnings of new immigrants relative toaverage Canadian earnings havedeteriorated overall, despite higher levels

of education. Recent immigrants takelonger to catch up with native-bornCanadians with respect to labour marketoutcomes. Immigrants need to be able toleverage their skills to productive use inthe labour market and to reap economicrewards commensurate with their skilllevels. It will also be important to ensurethat newcomers have the family and socialsupport they need to succeed and to fullycontribute to the social and cultural fabricof Canada.

The 2006 budget provided additionalfunding of $307 million over two years for settlement services in provinces andterritories outside of Quebec.5 The newfunding is to ensure that newcomers havethe support they need, particularly duringtheir early years in Canada. CIC will alsocontinue to work with Human Resourcesand Social Development Canada (HRSDC),the provinces and territories, andprofessional associations toward the creationof the Foreign Credentials Referral Office.Other innovative approaches will also bedeveloped to facilitate integration, such asstarting the process overseas or targeting theselection of people who have the experienceneeded to integrate quickly into theCanadian labour market and society.

Citizenship is often considered to be theultimate measure of newcomer integrationand full participation in the economic, socialand cultural life of the country. In fact, thevast majority of immigrants to Canada (84percent) eventually become citizens. It isimportant to ensure that the process ofacquiring citizenship is responsive to themodern-day realities of a world characterizedby increasing international mobility. Just asimportant is to promote an understanding of a broader notion of citizenship thatencompasses a shared national identity, asense of belonging, loyalty and attachment to Canada, and rights and obligations.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –13–

5 Settlement funding for the province of Quebec is governed by the Canada-Quebec Accord.

Page –14– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Our continued success as a country willdepend on how we harness our strengthas a culturally diverse society and onpursuing citizenship as a two-way processthat entails both equality of opportunityand respect for the law. Canada’s modelof citizenship must be well-positioned to enhance its social fabric and buildstronger communities across the country.

Protecting the most vulnerable

A disproportionate number of the world’srefugees live in camps or unsafe urbanconditions for long periods before a solutionis found through either a return to theircountry of origin, settlement within theregion or resettlement abroad. Otherrefugees find ways to get to countries wherethey can apply for asylum, although globallythe number of asylum applications inindustrialized countries, including Canada,has decreased by almost half since it peakedin 2001. Within this context, both thedomestic and international components ofCanada’s refugee protection programs mustbe examined in order to ensure that wecontinue to target those most in need ofprotection and find more durable solutionsfor a greater number of refugees.Partnerships both at home and abroad will have to be strengthened in order forCanada to contribute further to internationalsolutions for refugees, particularly those inprotracted refugee situations.

Managing pressures and riskseffectively

A key pressure on the immigration system isthe sheer volume of applications relative toCanada’s annual admission targets. As aconsequence, an inventory of applicationsrepresenting approximately 800,000individuals has accumulated. In addition,intake of new applications in some categories(e.g., federal skilled workers and parents andgrandparents) has for several years exceeded

planned target ranges. This means lengthywaiting times that frustrate applicants. It mayalso lead to missed opportunities as skilledapplicants choose other countries,undermining Canada’s efforts to positionitself as a destination of choice. Anotherconsideration relates to the fact that we donot control when immigrants will arrive inCanada once they have been accepted. Thiscauses year-to-year fluctuations in arrivalsthat have to be managed. For example,newcomers used their visas faster in 2005than in 2004, raising the number of peopleadmitted last year beyond the plannedrange. In addition, the average time betweenvisa issuance and immigrant arrival in Canadadeclined by close to 30 days in 2005 whichmeant that CIC processed 13 months’ worthof admissions in 12 months. We need tohave the tools and policy measures tomanage our system more efficiently if we are to continue to attract migrants who willcontribute to Canada’s prosperity.

Another source of pressure on theimmigration system is the growingvolume of applicants under the TemporaryForeign Worker Program. While CIC isequipped to deliver on its annualimmigration targets, it must manageapplications under the TFW categorywithin its existing resources. This couldlead to an erosion of the capacity of CICto deliver on its planned admissiontargets, given that TFW applications takepriority over the processing of permanentresident visas. These pressures highlightthe need to find the right balancebetween temporary and permanentstreams of migration.

Equally important is the need to planeffectively. The current approach toplanning annual immigration level targetsis limited to a one-year time frame. A longer-term approach will allow more time to plan and build operationalcapacity, provide enough flexibility to

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –15–

respond to changing priorities andconditions, allow for broader and deepercollaboration with partners during theplanning process, provide an opportunityto gain key stakeholder perspectives, andbuild a strong evidence base for settingappropriate levels of immigration that willmeet the economic and social needs ofcommunities across the country.

Risk management is essential to sustainingCanada’s immigration programs andensuring public confidence in theimmigration system. Canada strives tostrike a balance between facilitating entryand screening applicants so as to ensureboth continued program integrity and thebenefits of immigration. With supportfrom security partners, CIC is responsiblefor making the final decisions on the entryof immigrants and temporary residents tomake certain that entrants to Canada donot pose a danger to public safety andsecurity. Similarly, CIC works with itshealth partners to manage the risks topublic health within the context ofincreasing global mobility

The integrated policy framework willprovide a strategic roadmap to ensurethat all immigration programs and policiesare working together to meet all thesechallenges and serve Canada’s interests. Italso involves laying out a path to providesustainable investments needed to achievestrategic outcomes. This will involvestrengthening the infrastructure forpartnership and coordination within theDepartment. Collaboration and dialoguewith other government departments willtake place at multiple levels in order toachieve a broad-based understanding ofpressures, challenges and policy directionswith respect to immigration. CIC will alsowork more closely with the provinces,territories and other key players such ascommunities, employers and non-governmental organizations.

PRIORITY 2

Improving Client Service

The decision to immigrate to Canada or to apply for citizenship is an important lifedecision. Both clients and CIC are betterserved when this decision is based onrealistic, authoritative and timelyinformation about the opportunities,challenges and difficulties involved inimmigrating, working and living inCanada and the privileges andresponsibilities of Canadian citizenship.Clients and the Department also benefitwhen immigration and citizenshipapplication processing is simple,predictable and transparent.

While Canada’s immigration systemprovides a strong foundation upon whichto build, there are challenges in the areasof application management and clientservice. Responding to these challengeswill involve enhancing services to clientswhile maintaining the integrity of thesystem, improving public perception ofthe system, and ensuring that Canadaremains an attractive destination for skilledimmigrants. The increasing number ofapplications, for both temporary andpermanent residents, shows that Canadacontinues to be a destination of choice.

However, a high volume of permanentresident applications in the 1999–2001period and a continued inflow at higherlevels than the government objectives—particularly for the federal skilled workersand parents and grandparentscategories—have contributed to creating a large inventory of applications. Similarly,there has been an increasing volume oftemporary resident applications (which arenot constrained by target levels), erodingthe Department’s processing capacity andresources. Rising inventories and lengthywait times have put significant pressureson the delivery of the immigration

Page –16– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

program and present real challenges for timely processing and efficientmanagement of client expectations.

Working with partners, CIC has launcheda service modernization initiative thatseeks to reduce processing times in anumber of areas, make better use of theInternet and on-line services, simplifyapplication kits and processes, andprovide better information on the Internet through CIC’s Call Centre and through service delivery partners.Significant progress has been made in the pursuit of continuous improvement,and CIC is committed to providing qualityinformation and services in anticipation ofand in response to clients’ evolving needsand expectations.

As an example, TFW units were established inVancouver and Calgary on September 1, 2006.The TFW units will provide advice toemployers who plan to hire temporaryforeign workers who are exempted fromthe labour market confirmation process.The units will also prescreen supportingdocuments from employers to streamlinethe application process of such workers.

In this context, a service improvementframework has been developed. It focuseson better addressing client needs and on providing enhanced accessibilityworldwide by:

• Conducting client surveys and focusgroups to better understand limitationsand to ensure that services offeredaddress them;

• Clearly communicating CIC’scommitment to client service,supported by service principles and standards that are meaningful,transparent and fair to CIC clients;

• Developing a comprehensive humanresources and change managementstrategy to foster a corporate culturefocused on client service, innovationand performance;

• Developing a future model for servicedelivery that is integrated, responsiveand accessible around the world;

• Streamlining business processes relatedto front-counter and behind-the-counter operations, with the support of innovative partnering strategies toensure that clients have access to moreintegrated and seamless services;

• Designing and implementing anelectronic service environment,supported by a redesigned CIC Website, that provides clients with user-friendly information and self-servicetools for submitting or updatingapplications and for monitoring theircase status on-line; and

• Strengthening CIC governance forservice improvement initiatives throughrigorous project prioritization andmanagement.

Service improvements must be introducedgradually and provide both short-termsolutions and medium-termtransformations. Sequencing of changeswill be based on client feedback, projectfeasibility and cost, as well as onoperational requirements to ensure asmooth transition and continuity in servicedelivery. An overarching communicationand engagement strategy will ensure acommon understanding of the expectedresults and will help build consensus forthe modernization of service delivery.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –17–

PRIORITY 3

Building the Work Force of the Future

CIC employees are instrumental inbuilding Canadian society, and theirdiversity is a key strength for Canada. The Department will use this opportunityto increase its representation of the fourdesignated groups6 and to promote andsupport diversity in the workplace. CICneeds to recruit employees who have thecompetencies required to implement newpolicy and program directions and toserve clients in the future. It needs toretain existing employees and help themdevelop the competencies they will needin the future. CIC must ensure that all of its employees are equipped tocontinuously learn and develop in order torespond to the evolving environment andpriorities. Building a work force that willenable CIC to fulfil its strategic objectivesis a key departmental priority.

The Department began a process ofemployee consultation during the last yearand will build on this process as it movesforward on its current departmentalpriorities. The three priorities are closelylinked, and none of them can be carriedout in isolation.

A review of the Department’smanagement agenda and competencieshas guided senior officials in charting thecourse for developing its future workforce, building on the skills andcompetencies of CIC’s existing employees,and adding new employees who bringneeded abilities and energy.

CIC has set up a Work Force RenewalOffice (WRO), which is working in closepartnership with the Human ResourcesBranch to develop strategies to renewCIC’s work force through training andsuccession planning and by recruiting new employees who have the neededcompetencies and skill sets.

The WRO has been mandated to:

• Discover demographic andcompetency-related challenges facingCIC;

• Develop strategies for facing thesechallenges;

• Develop and implement a single,integrated change strategy for deliveryin 2010; and

• Position CIC as an attractive employertoday and in the future.

Through solid human resources planning,CIC will design ongoing, sustainablestrategies to build a diverse work forcethat meets Canadians’ expectations andthat can implement new policy andprogram directions. CIC will developstrategies to address engagement,recruitment, retention, learning anddevelopment, diversity, and successionplanning needs. These strategies willrespond to demographic shifts in its workforce, while fostering a learning culturethat will make CIC an attractive employerfor people who have the competenciesneeded for the future. CIC will achievethese goals, in part, through the newdelegations accorded to management andthe enhanced flexibility provided in thePublic Service Modernization Act.

6 The four designated groups are visible minorities, Aboriginals, persons with disabilities, and women.

Page –18– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

For 2007–2008, CIC has identified thefollowing priorities:

• Implement an integrated PerformanceManagement Program and SuccessionPlanning Program and an updatedLearning Program for its executive (EX)population. Work will be done towardimplementing a succession plan andlearning program for EX equivalentsand EX minus 1 and EX minus 2;

• Leverage government-widedevelopment programs (e.g.,Accelerated Executive DevelopmentProgram, Career Assignment Program,Management Trainee Program);

• Develop and implement a strategic andcreative approach to official languagetraining to ensure that CIC will be seenas a diverse and attractive employer;

• Develop a new Competency-basedManagement Framework that willensure CIC identifies the knowledge,skills and abilities necessary to meet its future challenges; and

• Implement the Employment Equity and Diversity Program. In particular agovernance structure for EmploymentEquity and Diversity will beimplemented, work will be undertakento launch a demographic survey and anew diversity training program will bedeveloped.

CIC’s first Human Resources (HR) Strategyis based on strong leadership andexcellence. Management, the WRO andHuman Resources will work in partnershipto build and sustain a competent andinnovative work force and an inclusive,productive and respectful workplace readyto take on the challenges of the 21st century.

Management Priorities

CIC remains committed to the continuousimprovement of key managementpractices over the next year. TheManagement Accountability Framework(MAF)7 establishes the standards formanagement in the Government ofCanada and is the basis for managementaccountability between departments or agencies and the Treasury BoardSecretariat (TBS). The 10 elements of theMAF (Public Service Values and Ethics;Learning, Innovation and Change;Strategic Direction and Communication;Policies and Programs; People; Citizen-focused Service; Risk Management;Stewardship; Accountability; Results and Performance) collectively define key areas that need to be considered bymanagement to establish the benchmarksfor sound management of a departmentor agency.

CIC has made efforts to implement theMAF throughout the organization and to promote its use as the instrument ofchoice for organizational management. In order to regularly assess and test theefficacy of management practices, theDepartment is currently identifying coremanagement controls that will guide us to identify where we need to focus ourattention to further enhance thesepractices in the future. This will improveunderstanding by managers and clarifytheir responsibility toward outcomes.Through its Management AccountabilityOffice, CIC provides staff at all levels with a single source for guidance andassurance, founded on the fundamentalprinciples of values and ethics. In thecoming year, work will also continue onraising awareness of sound management

7 For further information on the MAF, see www.tbs-sct.gc.ca/maf-crg/intro_e.asp.

practices and their use among middlemanagers.

Five management priorities have been setby CIC in consultation with TBS. Prioritiesmay be revised through the MAFassessment process that concludes early in the fiscal year. Nonetheless, CIC hasemphasized work on the five followingareas.

Continue to improve the evaluationfunction

Evaluation supports policy design andprogram development by providingevidence-based information on theeffectiveness of immigration, refugee andcitizenship programs and policies. TheResearch and Evaluation Branch, createdin 2005–2006, will continue to develop an effective and independent evaluationfunction that takes a strategic andproactive approach to evaluation work.Study results will continue to informongoing policy design and programdevelopment and to foster accountabilityand organizational learning.

The recently approved CIC EvaluationPolicy and risk-based, multi-yearEvaluation Plan will ensure that in2007–2008 the Department is positionedto critically evaluate the programs andpolicies of greatest impact and risk. TheEvaluation Policy lays the foundation forevaluation research by establishing rolesand responsibilities for the deputyminister, the Evaluation Committee, theResearch and Evaluation Branch, andprogram managers. The Evaluation Plan isbased on consultation with CIC managersand on an assessment of risk and prioritypolicy directions of the Department. ThePlan establishes a schedule to ensure that

significant CIC programs are criticallyevaluated at established intervals. See Annex 14 for more details.

Continue to integrate planningfunctions

CIC has made great strides in recent years toward an integrated corporategovernance structure to supportprioritization and decision making, andcontinues to refine its integrated businessand resource planning cycle. Each year,corporate partners within CIC work closely together to further integration and ensure accountability for plannedresults. At the end of each planning cycle, a departmental roll-up is prepared,synthesizing key human resource, financialand non-financial information for theDepartment. CIC is committed to furtherintegrating the planning function toensure that departmental decision makingand resource allocation are informed byintegrated performance information, bothfinancial and non-financial.

For 2007–2008, CIC will expand thedepartmental synthesis into a corporatebusiness plan, identifying strategic contextand challenges in addition to departmentalpriorities, strategies and key risk areas toprovide a planning and accountability toolfor senior management. CIC will alsoenhance the comprehensive departmentalmid-year review process that assessesprogress on plans against performanceindicators and identifies gaps andemerging issues. This exercise is done in close internal collaboration betweenplanning, financial and HR groups tobetter support reallocation decisionsand performance reporting.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –19–

Strengthen the reporting of resultson performance

CIC currently publishes applicationprocessing times for the immigration andcitizenship lines of business. As part of itsbroader effort to improve client service,CIC intends to improve the informationprovided and to develop servicestandards. As well, the Department willdevelop a service measurement frameworkthat will encompass new client satisfactionresearch and tools for client feedback.

Pursue the development andimplementation of the Global Case Management System (GCMS)

Further to the implementation of the first component of the system, theDepartment will undertake an in-depthanalysis of the state of the project toexamine additional options to deliver the system and meet stated businessrequirements. This will entail developing a project delivery plan to safeguard therequired client continuum, integrity andconsistency of management information,and to consider refinement of legacysystems. See Section II D and Annex 9 for more information about the GCMS.

Address work force challenges

The third departmental priority, buildingthe work force of the future, wasestablished to address work forcechallenges. The section on priority 3describes planned activities and results for 2007–2008, based on the 2007–2010Human Resources Strategy. The HRStrategy will focus on building a highlycompetent and innovative work force andsustaining an inclusive workplace and aproductive organization.

Another important component of themanagement improvement agenda for all departments relates to theimplementation of the new TBS InternalAudit Policy. CIC continues to takeconcrete steps toward implementing the new policy requirements. TheDepartment internally provides value-added, independent and objectiveassurance and advisory services throughits audits and reviews of systems andpractices as they related to governance,risk management and internal controlswithin the organization. As well, throughfollow-up work, the Department ensuresthat audit recommendations areimplemented. (See Annex 14 foradditional information on planned audits.)

Critical Partnerships

The successful management of Canada’simmigration program depends onongoing cooperation with a wide range of partners. CIC works with many partnerson both international and domesticimmigration issues, but strongerrelationships with an even broader varietyof partners are needed to build Canada’sfuture.

While citizenship matters fall solely underfederal jurisdiction, responsibility forimmigration is shared with the provincesand territories. It will be important thatboth levels of government continue toidentify ways to strengthen theirrespective roles and participate fully in themanagement of the immigration systemto ensure its ongoing effectiveness andsuccess. Currently, 11 federal-provincial/territorial (FPT) agreements are in force, including comprehensiveframeworks for cooperation and provincial

Page –20– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

nominee agreements. For further details,see Annex 1.

In addition to bilateral agreements,multilateral FPT discussions are beingincreasingly used as a way to work withthe provinces and territories. As a result ofmore frequent meetings of FPT ministersresponsible for immigration (the firstmeeting was held in 2002), CIC is formingstronger partnerships with the provincesand territories. Federal-provincial/territorialpartnerships continue to progress in2006–2007 with meetings at both theofficial and ministerial levels. The ongoingdialogue has shown that there is a clearconsensus that all governments can playan active role in promoting Canada as adestination of choice to recruit and retainimmigrants and to ensure their successfulintegration into Canadian society.

Agreement has been reached on astrategic approach to laying thefoundation for stronger, more diversecommunities in all regions of Canada,while also respecting the unique needs of each province and territory. Key issuesidentified include improved selection,improved outcomes to ensure thatimmigrants’ skills are used to their fullpotential, increased regionalization toshare the benefits of immigration morewidely, and improved client service.

CIC works closely with the Immigrationand Refugee Board (IRB)8 on issuesrelating to the overall management of the refugee and immigration portfolio.The IRB is an independent administrativetribunal that adjudicates immigrationinadmissibility, detention, appeals andrefugee protection claims made withinCanada. While the independence of theIRB and its decision makers is always

maintained, there is close collaborationwith CIC on policy and program issues.

CIC and the Canada Border ServicesAgency (CBSA) share responsibility foradministering the IRPA and support eachother in carrying out their respectivefunctions. With support from CBSA andsecurity agencies, CIC screens immigrantsand temporary residents, assists withimmigrant settlement and integration, and offers Canada’s protection to refugeesand those in refugee-like situations. CICsupports the CBSA in managing andrunning Canada’s ports of entry, providingintelligence and other support to preventinadmissible persons from reachingCanada and to detect persons who are in Canada but who are in contravention of the IRPA. On March 27, 2006, CIC and the CBSA formalized their closepartnership through a memorandum ofunderstanding (MOU) that defines howthe two organizations work together todeliver all aspects of the immigration,refugee protection and citizenshipprograms. As the MOU is implemented,CIC will continue to work closely with the CBSA to support the removal ofinadmissible persons and to investigatethe use of biometrics and othertechnologies in order to furtherstrengthen client identification anddocument and program integrity.

In Canada and overseas, CIC delivers itsprograms in collaboration with ForeignAffairs and International Trade (DFAIT),Public Safety and Emergency PrepardnessCanada and other key agencies involvedin managing access to Canada andprotecting Canadian society. Theseagencies include the CBSA, the RoyalCanadian Mounted Police (RCMP) and the Canadian Security Intelligence Service

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –21–

8 For further details, see www.irb-cisr.gc.ca/en/index_e.htm.

(CSIS), which work to ensure public safety,and Health Canada and the Public HealthAgency of Canada, which work with CICon migrant health issues. CIC also workswith HRSDC on the Temporary ForeignWorker Program and the creation of theForeign Credential Referral Office, as wellas with Canadian Heritage on citizenshippromotion activities and on Canada’sAction Plan Against Racism, which is ledby Canadian Heritage.

Internationally, Canada finds itselfincreasingly linked to other states andtheir nationals through migration. As a country with a long and relativelysuccessful experience with migration,Canada is well-placed to contribute tointernational discourse. CIC remainsfocused on asserting Canada’s role ininternational migration and protection,helping to set the international refugeeprotection agenda through regularsessions of the United Nations HighCommissioner for Refugees (UNHCR)Working Group on Resettlement and itsExecutive Committee, and through activeparticipation in fora such as the Inter-Governmental Consultations on Asylum,Refugees and Migration Policies, the FourCountry Conference, the InternationalOrganization for Migration, the G-8Migration Experts Subgroup and the

Regional Conference on Migration (PueblaProcess). CIC is working with other statesto pursue the establishment of a non-binding, states-led Global Forum onMigration and Development, starting witha meeting in Belgium in 2007. CIC alsorepresents Canada on migration mattersat the Organisation for EconomicCooperation and Development.

Canada shares important relationshipswith a number of other countries with aninterest in migration. CIC will continue to foster key bilateral and regional ties in 2007–2008. In the North Americancontext, CIC helps to facilitate themovement of workers under the NorthAmerican Free Trade Agreement as well asunder specific seasonal agricultural workeragreements with Mexico and severalCaribbean countries. CIC is committed toshared border initiatives with the UnitedStates, including the Security andProsperity Partnership.

CIC also works closely with a wide rangeof stakeholders including employers,service providers and various interestgroups. CIC will continue to foster theserelationships and encourage stakeholdersto take on greater partnershipresponsibilities with respect to the Immigration Program.

Page –22– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –23–

Analysis By ProgramActivity

The following section provides anoverview of CIC’s Program ActivityArchitecture (PAA) and highlights programactivities and the expected results for eachof the three departmental strategicoutcomes. It also contains a table showingthe Department’s planned spending for

2007–2008 to 2009–2010 by strategicoutcome and an outline of the keyactivities. Activities that contribute to more than one outcome or areDepartment-wide in nature appear underthe section Other Programs and Services.

CIC’s High-Level Program Activity Architecture:

CIC’s programs generate revenue from application and rights fees that is deposited in the Consolidated Revenue Fund and is not available for respending by the Department.See Annex 8 for a listing of non-respendable revenue by activity.

Strategic Outcomes Maximum contributionto Canada’s economic,social and culturaldevelopment frommigration

Reflection of Canadianvalues and interests inthe management ofinternational migration,including refugeeprotection

Successful integration of newcomers andpromotion of Canadiancitizenship

Program Activities 1. Immigration Program

2. Temporary ResidentProgram

3. Canada’s role ininternational migrationand protection

4. Refugee Program

5. Integration Program

6. Citizenship Program

SECTION II

Analysis of Program Activities by Strategic Outcome

A. Strategic Outcome 1:Maximum Contribution toCanada’s Economic, Socialand Cultural Developmentfrom Migration

Introduction

Migration is a positive force for economicand social development. CIC continues topromote Canada as a destination of choicefor talent, innovation, investment andopportunity. Canada’s immigration policyfacilitates the entry into Canada of newimmigrants and temporary residents whohave the ability to contribute to the labourmarket and economy through their skills,their business experience or the capital theyinvest. Canada also welcomes family classimmigrants who are sponsored and thussupported in their initial integration by closefamily members. Many people sponsored as members of the family class also make a significant economic contribution toCanada. At the same time, the success ofthese programs requires a balance betweenwelcoming newcomers and protecting thehealth, safety and security of Canadians.

In 2007–2008, CIC will work with itspartners toward increasing the contributionof the economic immigration stream tosupport Canada’s economic prosperity andcompetitiveness. The aim is to have a moreresponsive immigration system that recruitsand selects immigrants who best meetlabour market and economic objectives,while improving outcomes for newimmigrants and maintaining the integrity ofthe Immigration Program. CIC will continueto explore ways to facilitate the transitionfrom temporary to permanent residence ofthose who have the potential to successfullyintegrate into Canadian society, includingtemporary residents such as foreign workers

who come to Canada for a fixed period of time, and foreign students and visitors.Temporary workers and foreign students area valuable source of potential immigrantswho can not only help meet current labourmarket and economic objectives but arealso well-poised to achieve economicsuccess in Canada.

CIC will continue to reunite families by giving priority to the processing ofapplications from sponsored spouses anddependent children at all of our locations.The number of applications from parentsand grandparents that will be processedwill remain consistent with the previoustwo years. In the coming year, CIC willstrengthen partnerships to encourageimmigration across Canada. CIC willcontinue to work closely with its provincialand territorial partners to select immigrantsand temporary workers who meet theprovinces’ and territories’ particulareconomic, social and cultural needs.

CIC will also continue to fulfil its role inidentifying applicants for immigration ortemporary status who could pose security orhealth risks to Canadians, in order to ensurethat the benefits of a more responsiveimmigration system are not undermined. To be successful, CIC relies on effectivepartnerships with other departments suchas the CBSA, the RCMP and Health Canada,as well as on its own expertise to detect anddeter fraud.

Page –24– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Each year, under section 94 of the IRPA, the Minister of Citizenship andImmigration is required to table beforeParliament an annual immigration planoutlining the total number of immigrantsCanada aims to receive in the subsequentyear. CIC has met or exceeded its plannedimmigration targets for the past sevenyears. Please refer to Annex 2 for theimmigration targets for 2007 and Annex 3for immigration levels from 2001 to 2005.

Immigration Target Ranges for 2007

The Immigration Program selects andprocesses economic and non-economicimmigrants, with the exception of refugees,for permanent residence. The target rangesfor these classes in 2007 are found in thetable at the end of this section.

Despite the success in bringing roughly aquarter of a million new permanent residentsto Canada each year, there are still manymore individuals who would like to come.For this reason the number of prospectivemigrants applying far exceeds the number of admissions in some categories.

While this high demand for immigrationto Canada demonstrates Canada’s successin attracting immigrants, high admissionshave pushed the overall inventory ofapplications to approximately 800,000individuals, the largest inventory in recenthistory. Of this number, approximately510,000 people are in the federal skilledworker category, while over 100,000people are in the sponsored parents and grandparents category.

As CIC cannot limit the number ofapplications received and processesapplications according to target rangestabled annually in Parliament, there is atime lag between when an application issubmitted and when CIC begins to processthe application. In some missions where the

volume of applications is high these waittimes can be as long as four to five years.

CIC is also committed to the timely processingof temporary residents, including visitors,students and workers applying to come toCanada, groups for which volumes haveincreased steadily in recent years. The sameresources responsible for processing temporaryvisas are also responsible for processingpermanent residence applications. As a result,growing volumes on the temporary side havehad an impact on inventories of permanentresidence applications.

Inventories will continue to exist as long as the volume of applications continues to exceed the number of admissions.Accordingly, CIC is looking for ways tobetter manage these demands in a timelyand responsive manner and is activelypursuing options to decrease long waittimes by reducing these inventories. CIChad some success in 2005 in reducing theinventory by raising the target for parentsand grandparents with additional resourcesmidway through the year. Furthermore, theGovernment of Canada has entered into anumber of agreements with the provincesto identify and designate immigrants whowill meet their local economic needs. TheProvincial Nominee Program has helpedprovinces address their regional labourneeds in recent years. The number ofadmissions under the program has increaseddramatically in recent years, from 1,252admissions in 2000 to 8,047 admissions in2005. Sponsored spouses and children arealso processed on an expedited basis.

Drawing down the inventories will takesome time. As a result, the Government ofCanada is examining additional proposalsto support inventory reduction and labourmarket responsiveness goals, includingshifting to a multi-year level planningapproach and avenues for temporaryworkers and students to apply forpermanent residence from within Canada.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –25–

Immigrant Category 2007 Ranges Lower/Upper

Skilled Workers and Dependants 90,000 – 100,500

Quebec Selected Skilled Workers and Dependants 26,000 – 27,500

Business: Entrepreneur, Self-employed, Investor and Dependants 9,000 – 11,000

Live-In Caregiver 3,000 – 5,000

Provincial Nominees and Dependants 13,000 – 14,000

TOTAL ECONOMIC CLASS 141,000 – 158,000

Spouses, Partners and Children 49,000 – 50,000

Parents and Grandparents 18,000 – 19,000

TOTAL FAMILY CLASS 67,000 – 69,000

Humanitarian and Compassionate Grounds/Public Policy Considerations 6,000 – 7000

Permit Holders 100 – 200

TOTAL OTHERS 6,100 – 7,200

Activity 1 – Immigration Program

Page –26– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Description Expected Results

Design, develop and implement policies and programs to Contribution, through the Immigrationfacilitate the entry of permanent residents in a way that Program, to Canada's economic,maximizes their economic, social and cultural contribution social and cultural development.to Canada while protecting the health, safety andsecurity of Canadians.

Planned Spending and Full-Time EquivalentsForecast Planned Planned Plannedspending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010

$201.2M $184.0M $170.8M $170.3M

1,596 FTEs 1,719 FTEs 1,620 FTEs 1,620 FTEs

Explanation of change: Planned spending in 2007–2008 is $17M lower than the previous year dueto reduced funding of $14M for short-term pressures (processing of inventory of parents and grand-parents), $2M for additional Expenditure Review Committee reductions and $1M in additional transfersto other government departments.

Planned spending in 2008–2009 and future years declines by $13M due to further sunsetting ofresources for short-term pressures (processing of parents and grandparents inventory) and for thebiometrics pilot project.

Policy and Program Development

Planned Activities

Continue to explore ways to facilitate thetransition from temporary to permanent residentstatus for individuals with Canadian experience.

Explore a framework for multi-year immigrationlevels planning; continue to provide levels analysisto support development of related policies.

Initiate measures designed to contain overseasinventory growth.

Develop policy options designed to eliminate theinventory within five years from implementation.

Continue with the review of the currenthumanitarian and compassionate (H&C) policy to determine whether its implementation isconsistent with the policy’s intent and objectives, andto identify areas where the policy could be improved.

Assess the effectiveness of CIC’s interim guidelines onhuman trafficking and contribute to the Interdepart-mental Working Group on Trafficking in Persons.

Support the Strategic Plan to Foster Immigration toFrancophone Minority Communities.

Continue to review the effectiveness of currentmeasures with respect to immigrationrepresentatives in order to continue enhancingclient protection and program integrity.

Planned Results

Improved and more rapid economic success ofselected economic immigrants.

An improved planning framework, allowing forbetter engagement of stakeholders and serviceproviders, contributing to better economic andsocial outcomes for immigrants.

Inventory growth of overseas applicationscontained and beginning to decrease.

Policy options developed to accelerate thereduction of existing inventories.

Policy options developed for sustainableapproaches to application management to prevent future inventories.

Enhanced accountability and improved programdelivery through the development of aperformance measurement framework for H&Cdecision making.

Improvements, as needed, to CIC’s HumanTrafficking Interim Guidelines.

Increased francophone immigration to francophoneminority communities outside Quebec.

Enhanced client protection and program integrity.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –27–

Selection and Processing of Skilled Workers

Skilled worker immigrants are selected on the basis of their potential to contribute to the economy soon after arrival in Canada. CIC’s challenge is to maintain flexibility in theselection of skilled immigrants in order to respond to changes in Canada’s labour market.

Planned Activities

Conduct, in 2007–2008, an evaluation for skilledworkers selected post-IRPA.

Deliver the skilled workers component of the 2007Immigration Plan.

Planned Results

Improved information about the economic outcomesof immigrants selected after changes were made tothe skilled worker selection grid in 2002.

Skilled worker targets for 2007 are met.

Page –28– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Selection and Processing of Business Immigrants

The three classes of business immigrants—entrepreneurs, investors and self-employedimmigrants—bring business experience and investment capital to Canada, and createjobs for themselves and other Canadian residents.

Planned Activities

Review the policy and effectiveness of theEntrepreneur Program.

Process more applications under the ImmigrantInvestor Program and continue to developstrategies for enhancing the program.

Continue to ensure that partners managing fundsinvested by immigrants before April 1999 complywith the 1976 Immigration Act.

Deliver the business immigrant component of the2007 Immigration Plan.

Planned Results

Effective and refocused delivery of theEntrepreneur Program to maximize the economicbenefit to Canada.

A more robust program that enables participatingprovinces to more effectively use Immigrant InvestorProgram funds for regional economic development.

Program integrity is maintained.

Business immigrant targets for 2007 are met.

Family Class

Facilitating family reunification is one of CIC’s objectives. Canada will therefore continueto welcome family class immigrants who are sponsored and thus supported by closefamily members.

Planned Activities

Continue to support the family reunificationobjectives of the IRPA and review its policies toidentify areas where they could be improved.

Deliver the family class component of the 2007Immigration Plan.

Planned Results

Better information about the economic, social, and cultural contribution made by family classimmigrants to Canadian society.

Family class targets for 2007 are met.

Provincial Nominee Program (PNP)

Canada has signed provincial nominee agreements with nine provinces and one territory.9

The agreements give those governments the authority to nominate, for permanentimmigration, foreign nationals who match the specific economic and demographic needsof their communities. The Province of Ontario has committed to launch its PNP in April2007. The Government of Quebec has full authority to select all economic immigrantsdestined to the province under the terms of the Canada-Quebec Accord signed in 1991.

9 British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Newfoundland and Labrador,Prince Edward Island, Ontario and the Yukon Territory.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –29–

Planned Activities

Continue to encourage and assist the provinceswith improving their PNPs through training andsharing of best practices.

Deliver the provincial nominee component of the2007 Immigration Plan.

Planned Results

Better distribution of immigrants across Canada toensure the economic and socio-cultural benefits ofimmigration are more evenly spread throughoutthe country.

Provincial nominee targets for 2007 are met.

Permanent Resident Card

The Permanent Resident Card (PRC)10 was introduced on June 28, 2002, to provide asecure official status document that facilitates the entry of permanent residents to Canada.

On December 31, 2003, the card became mandatory for all permanent residentsreturning to Canada aboard a commercial carrier—airplane, boat, train or bus. The PRC is valid for five years from the date of issue. Since nearly five years have passed since thePRC’s inception, the first wave of renewals will begin in 2007.

Planned Activities

Analyse data on immigration and citizenshiptrends to predict anticipated renewal volumes ofthe PRC.

Develop business plans and strategies to ensurethat CIC has the capacity to handle the forecastvolume effectively and efficiently.

Planned Results

Continued efficient and timely delivery of PRCswhile maintaining the program’s integrity.

Description Expected Results

Design, develop and implement policies and programs to Contribution, through the Temporaryfacilitate the entry of temporary workers, students and visitors Resident Program, to Canada's in a way that maximizes their contribution to Canada's economic, social and culturaleconomic, social and cultural development while protecting development. the health, safety and security of Canadians.

Activity 2 – Temporary Resident Program

10 For further information, see www.cic.gc.ca/english/pr-card/index.html.

Page –30– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Planned Spending and Full-Time EquivalentsForecast Planned Planned Plannedspending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010

$61.6M $59.8M $59.1M $62.1M

682 FTEs 730 FTEs 707 FTEs 719 FTEs

Explanation of change: Planned spending in 2007–2008 declines by $2M in relation to the previousyear primarily due to additional Expenditure Review Committee reductions. In 2009–2010 plannedspending increases by a total of $3M, including additional funding of $2M to support the 2010 Olympicand Paralympic Winter Games and $1M in additional funding for the processing of international students.

Temporary Foreign Workers

Qualified temporary foreign workers are admitted to Canada to address short-term needsin the Canadian labour market and thereby contribute to Canada’s economic growth.

Planned Activities

Implement changes to the operation of the TemporaryForeign Worker Program to make the program morefacilitative and more responsive to labour market needsand shortages and to improve program integrity.

Develop a model federal-provincial/territorialtemporary foreign worker agreement with Ontarioas a basis for negotiations with other interestedprovinces and territories.

Planned Results

Short-term Canadian labour market needs are met.

Facilitative and streamlined programs meetprovincial and territorial needs.

Visitors and Foreign Students

Foreign students bring with them new ideas and cultures that enrich the learningenvironment in Canadian educational institutions. Foreign students who enter Canada on temporary visas will continue to be an important source of potential skilled workerimmigrants who are well-prepared for the Canadian labour market. The Post-GraduationWork Permit Program assists the foreign students in building a bridge between studyingand working in Canada. Since April 2006, 7,651 foreign students have benefited from this program. In addition, the Off-Campus Work Permit Program assists students to buildCanadian work experience during their education. Since its announcement in April 2006,11,935 students have benefited from this program.11

11 From May 1, 2006, to February 4, 2007.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –31–

Planned Activities

Monitor the off-campus work and post-graduationemployment programs for international studentsand identify best practices that could be used infuture program enhancements.

Planned Results

Canada remains competitive in the market forinternational students.

12 For further information, see www.cic.gc.ca/english/visit/visas.html.

Over the last three years, roughly 740,000 Temporary Resident Visas (TRVs) have beenissued to visitors per year. Millions of additional foreign visitors who are citizens ofcountries that do not require a visa to travel to Canada cross our borders every year. As of December 31, 2006, citizens of 146 countries require TRVs to visit Canada, whilecitizens of 46 countries are visa-exempt.12

Page –32– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

B. Strategic Outcome 2:Reflection of CanadianValues and Interests in theManagement ofInternational Migration,Including RefugeeProtection

Introduction

Internationally, migration andhumanitarian issues continue to gainattention and have moved to centre stageon multiple fronts. In the coming years,CIC will need to expand its role in framingand advancing a series of importantinternational migration policy andgovernance dialogues. These dialogues,which are at varying levels of maturity,broadly encompass the linkages betweenmigration policy and foreign affairs in suchareas as development assistance, trade,health and human capital flows. Part ofCIC’s role will be to align the respectivedepartmental and Canadian governmentpositions. This role reaffirms CIC’scommitment to developing a strategicagenda on global migration andprotection and to identifying opportunitiesfor advancing Canada’s policy and

program priorities through domestic andinternational linkages and partnerships.

Every year, Canada grants protection tothousands of people, nearly half of whomare refugees selected abroad who needprotection. The others are persons who aregranted permanent resident status afterclaiming refugee status from within Canadaand being found to be protected persons.

Effective and timely health care is key tothe successful integration of protectedpersons into Canadian society. Providingessential health care and rapidlyidentifying and managing diseases andillnesses continue to be important aspectsof protecting both refugee claimants andother vulnerable migrants, as well asprotecting the health of Canadians.

Protected Persons Target Ranges for 2007

Immigrant Category 2007 Ranges Lower/Upper

Government-Assisted Refugees 7,300 – 7,500

Privately Sponsored Refugees 3,000 – 4,500

Protected Persons in Canada and Dependants 10,600 – 12,000

Dependants Abroad 5,000 – 6,800

TOTAL PROTECTED PERSONS 25,900 – 30,800

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –33–

Description Expected Results

Assert Canada's position in the context of international Canada influences the internationalmigration to influence the international agenda on migration agenda on migration and protection. and protection.

Activity 3 – Canada’s Role in International Migration and Protection

Planned Spending and Full-Time EquivalentsForecast Planned Planned Plannedspending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010

$4.1M $4.0M $4.0M $4.0M

18 FTEs 18 FTEs 18 FTEs 18 FTEs

Note This activity includes contribution resources related to Migration Policy Development and the InternationalOrganization for Migration, which are shown in Annex 10, Details on Transfer Payment Programs.

International Migration Policy

Asserting Canada’s role in international migration and protection will remain a focus forCIC in 2007–2008. The policy reaffirms CIC’s commitment to developing a strategicagenda for global migration and protection, particularly in the North American context,and to developing an engagement strategy with international partners.

Planned Activities

Develop a strategy for CIC’s engagement abroadin order to better contribute to meeting Canada’simmigration needs and to ensuring the prosperityand security of Canada.

Play the lead role in formulating an internationalmigration policy for the Government of Canada,including working with other governmentdepartments to examine the linkage betweenmigration and development.

Prepare Canada’s participation in the GlobalForum on Migration and Development.

Continue to contribute to the growinginternational dialogue on migration throughparticipation in various bilateral and multilateralforums.

Planned Results

A coherent strategy on CIC’s engagement abroad.

Increased shared understanding of migrationpolicies and perspectives.

Broader understanding of Canada’s approach tointernational migration.

Page –34– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Description Expected Results

Maintaining Canada's humanitarian tradition by protecting Maintenance of Canada's humanitarianrefugees and persons in need of protection in Canada and tradition with respect to refugees andabroad. persons in need of protection.

Activity 4 – Refugee Program

Planned Spending and Full-Time EquivalentsForecast Planned Planned Plannedspending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010

$103.7M $97.5M $95.7M $95.6M

245 FTEs 249 FTEs 230 FTEs 230 FTEs

Explanation of change: Planned spending for 2007–2008 decreases by $6M as compared to theprevious year primarily due to the sunsetting of funding related to refugee reform.

Planned spending decreases by $2M in 2008–2009 and future years due to lower levels of corporateservices allocated to this activity.

Policy and Program Development

CIC plays a significant role in maintaining Canada’s humanitarian tradition by protectingrefugees and persons in refugee-like situations. The Department develops policies anddesigns programs for the in-Canada refugee protection system and for the identification andresettlement of refugees from abroad. The Department also represents the interests of thefederal government in multilateral and bilateral international refugee protection forums.

Planned Activities

Continue efforts to improve the refugee protectionsystem and make further progress toward aprogram that provides protection where needs are the greatest.

Complete an evaluation of the Pre-Removal RiskAssessment Program.

Continue to strengthen relationships with othergovernment departments and external stakeholders,including the IRB, the CBSA, Justice Canada, DFAIT,the Canadian International Development Agency, theUNHCR and the Canadian Council for Refugees andSponsorship Agreement Holders (private sponsors of refugees), in order to meet our refugee policyobjectives and to develop approaches forstreamlining the refugee system.

Planned Results

Over the long term, a focused and balancedrefugee policy/program that is flexible, proactiveand efficient and that provides protection whereneeds are the greatest while engaging civil society.

Well-managed partnerships and initiatives at thedomestic and international levels that contributeto effective and efficient refugee protection.

Client-centred approaches for refugee protectionand integration.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –35–

Planned Activities

Continue to influence discussions and to developand maintain partnerships in the area of refugeeprotection at the international level. Initiatives willinclude:• Supporting and monitoring the Safe Third

Country Agreement with the US;• With the IRB, the RCMP and the CBSA,

developing a plan for the full implementationof the Asylum Annex information-sharingagreement with the US;

• Providing support for the implementation ofthe Mexico Plan of Action; and

• Advocating for an international focus onprotracted refugee situations.

Planned Results

Enhanced orderly handling of refugee claims,strengthened public confidence in the integrity ofour asylum systems and reduced abuse of refugeeprograms.

Implementation of the Mexico Plan of Actionallows more refugees in Latin America access toprotection and durable solutions.

Canadian efforts directly attributed to favourableresolutions to protracted refugee situations.

Selection and Processing of Protected Persons (Resettlement/Asylum)

Planned Activities

Develop and implement improvements to thePrivate Sponsorship of Refugees Program (PSR),based on program analysis, the PSR Evaluationand consultations with sponsoring groups.

Continue to implement administrative measuresfor the in-Canada refugee protection system inorder to render and act on decisions more quickly,while maintaining fairness.

Work with other government departments to bringtogether Canada’s various humanitarian responsesunder a consistent foreign policy approach and tocontribute to discussions with multilateral partnerson developing strategies for assisting populations inspecific protracted refugee situations.

Deliver the refugee component of the 2007Immigration Levels Plan.

Planned Results

Improved processing times, increased satisfactionfor sponsoring groups, increased approval rates,faster protection for eligible applicants.

Improved effectiveness and efficiency of the in-Canada refugee protection system, aligned with Canada’s humanitarian tradition.

Decreased inventory of permanent residenceapplications from protected persons.

A Canadian framework strategy that maximizesthe prospects for all three durable solutions,13

with a particular focus on repatriation and localintegration and a strategic use of resettlement to Canada for specific refugee populations.

Protected person targets for 2007 are met.

13 The three durable solutions for refugees are repatriation (go home in safety and dignity), local integration (stay inthe first country of asylum with all rights of other foreign nationals) and resettlement (go to a third country andacquire all rights of other foreign nationals, including the right to acquire citizenship).

Page –36– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Immigration Loans Program

Through the immigration loans fund, CIC issues loans to members of the ConventionRefugees Abroad and the Humanitarian–Protected Persons Abroad classes. Applicantsmust demonstrate financial need and the ability to repay the loan. The current limit onthe loan fund is $110 million, of which outstanding loan accounts totalled $40.3 millionas of March 31, 2006.

Planned Activities

Manage loan collection with due diligence tomaintain the strong recovery rate for repayment(currently at 91 percent).

Planned Results

Members of the Convention Refugees Abroad andHumanitarian–Protected Persons Abroad classeswill have access to the funds they need formedical examinations, transportation to Canadaand expenses associated with initial settlement inCanada.

Interim Federal Health (IFH) Program

The objective of the IFH Program is to provide individuals who do not have access tohealth care with essential and emergency health services that will contribute to optimalhealth outcomes in a fair, equitable and cost-effective manner.

The program expenditures are projected to fall within the fiscal allotment of $50.3M.Approximately 90,000 clients will benefit from the IFH Program in 2007–2008,generating over 600,000 claims.

Planned Activities

Provide emergency and essential health-carecoverage for persons in need of assistance who fallunder CIC jurisdiction and are excluded from thedefinition of “insured person” under the CanadaHealth Act, including protected persons andrefugee claimants.

Enhance the IFH Program management by:• Improving program accountability frameworks;• Further aligning program policy and benefits

with client needs;• Integrating program policy directions with

departmental policies; and• Implementing a comprehensive

communications strategy.

Planned Results

Improved health and integration outcomes forprotected persons in keeping with Canada’shumanitarian tradition and commitments.

Accountability and performance managementcapacity is increased.

Clients receive benefits and services that meettheir unique needs.

Policy integration and program synergies areachieved with other programs such as refugeeprotection and integration.

Clients have better access to health care.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –37–

C. Strategic Outcome 3:Successful Integration ofNewcomers and Promotionof Canadian Citizenship

Introduction

For Canada to realize the economic, socialand cultural benefits of immigration,newcomers must integrate successfullyinto Canadian society. Integration andsettlement programs are also crucial inproviding immigrants and refugees with asupportive environment that enables themto maximize their potential and realizetheir aspirations. In Canada, welcoming

newcomers and helping them integrateinto our society is a community effort thatis supported by partnerships with theprovinces, municipalities and communityorganizations. Obtaining Canadiancitizenship is a significant step in thesettlement process as it enables immigrantsto fully participate in Canadian society.

Description Expected Results

Develop policies and programs to support the settlement, Successful integration of newcomersresettlement, adaptation and integration of newcomers into into Canadian society within a Canadian society by delivering the orientation, adaptation reasonable time frame.and language programs for newcomers.

Newcomers contribute to the economic,social and cultural developmentneeds of Canada.

Activity 5 – Integration Program

Page –38– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Planned Spending and Full-Time EquivalentsForecast Planned Planned Plannedspending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010

$566.9M $783.2M $929.0M $977.0M

368 FTEs 438 FTEs 416 FTEs 421 FTEs

Explanation of change: 2007–2008 planned spending increases by $216M over the previous year due to new funding of $103M for the Canada-Ontario Immigration Agreement, $76M for theextension of Settlement services nationally, escalation of the Canada-Quebec Accord of $28M andadditional Settlement funding of $21M. These increases were partially offset by sunsetting funding of integration costs related to the processing of parents and grandparents totalling $12M.

In 2008–2009, planned spending rises by $146M over the previous year, primarily due to increasedfunding of $111M for the Canada-Ontario Immigration Agreement, $25M for additional Settlementfunding and escalation of the Canada-Quebec Accord of $13M. These increases will be slightly offset by the sunsetting of $3M of funding for the extension of Settlement services nationally.

In 2009–2010, planned spending rises by $48M over the previous year, primarily due to additionalSettlement funding.

Increasing FTE levels over the planned period reflect additional operating resources related to theCanada-Ontario Immigration Agreement and additional Settlement funding.

Settlement/Resettlement Policy and Program Development

Settlement programs and services help newcomers to Canada make the transition tobecoming fully participating, contributing Canadians.

Planned Activities

Support HRSDC to establish a foreign credentialassessment and recognition agency that complementsexisting Government of Canada programming.

Advance the following elements to enhancecurrent integration and settlement programs inorder to more effectively deal with the needs ofnewcomers to Canada:• A broader suite of client-centred integration

programs for newcomers, including pilotinitiatives developed with input fromstakeholders, provinces and municipalities;

• Complementary programs and initiatives thatencourage Canadians’ support for andparticipation in integration, including contributionto language, anti-racism, welcoming communitiesstrategies and the Portal project; and

• Updated program delivery partnerships andfunding arrangements through federal-provincial/territorial consultations, includingdiscussions on the allocation of futuresettlement funding.

Planned Results

Support the creation of an agency thatcomplements existing and planned Governmentof Canada programs.

A current and sound integration policy andprogram framework that encompasses:• A results-based policy aligned with

Government of Canada priorities and foundedon stakeholder consultations and research;

• Client-focused programs that are bettertailored to meet newcomers’ social andeconomic integration needs;

• Evidence-based results and recommendationsthat contribute to appropriate programrefinements and development; and

• An effective and efficient management andaccountability framework.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –39–

14 For further information, see www.cic.gc.ca/english/newcomer/isap-fs.html.

15 For further information, see www.cic.gc.ca/english/newcomer/welcome/wel-22e.html.

16 For further information, see www.cic.gc.ca/english/newcomer/host-newcomer.html.

Newcomer Settlement Support

Every year many newcomers receive Settlement services. Quebec, Manitoba and BritishColumbia have signed agreements with CIC to deliver their own Settlement services. TheCanada-Ontario Immigration Agreement was also signed in November 2005 with most fundsflowing directly to service providers from CIC rather than to the Government of Ontario. Inthe other provinces, CIC offers three core programs that help newcomers integrate intoCanadian society: the Immigrant Settlement and Adaptation Program (ISAP),14 the LanguageInstruction for Newcomers to Canada (LINC) Program15 and the Host Program.16

Budget 2006 committed additional Settlement funding to improve outcomes for immigrantsand refugees, and takes a step in addressing funding parity with the Ontario Agreement. Thisadditional funding includes $77 million for provinces/territories (except Quebec and Ontario)for 2006–2007 and 2007–2008, and $230 million for Ontario for 2006–2007 and2007–2008 as per the terms of the Canada-Ontario Immigration Agreement.

In addition, it is important that employers do not overlook eligible workers. TheDepartment is working with provincial and territorial partners to strengthen credential-recognition capacity across the country as a means to more effectively tap into the skillsof qualified foreign-trained workers and improve immigrant outcomes.

Planned Activities

Continue to implement recommendations fromthe Resettlement Assistance Program evaluation.

Continue effective program management anddevelopment, with contribution of funding for:• Approved settlement programs (e.g., LINC,

ISAP, Host) and related pilot programs andinitiatives (e.g., the Enhanced LanguageTraining initiative, the Portal project); and

• Implementation of the Canada-OntarioImmigration Agreement.

Planned Results

Evidence-based results and recommendationscontribute to program improvements andimproved integration outcomes for refugees.

Improved service delivery and client outcomes.

Enhanced delivery and funding models that aretailored to and meet both clients’ needs andCanada’s interests.

Description Expected Results

Design, develop and implement policies and programs to Accordance of full participation administer the acquisition of Canadian citizenship and to in Canadian society to eligible enhance the values and promote the rights and responsibilities permanent residents.of Canadian citizenship.

Activity 6 – Citizenship Program

Page –40– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Planned Spending and Full-Time EquivalentsForecast Planned Planned Plannedspending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010

$105.9M $59.3M $54.6M $54.3M

955 FTEs 554 FTEs 507 FTEs 507 FTEs

Explanation of change: Planned spending for 2007–2008 decreases by $47M, primarily due toreduced funding of $39M for citizenship inventory processing and additional Expenditure ReviewCommittee reductions of $5M. In addition, a one-time $3M grant was paid in 2006–2007 to establishthe Institute for Canadian Citizenship.

Planned spending for 2008–2009 and future years decreases, primarily due to one-time costs related tothe 60th anniversary of the Citizenship Act.

Decreasing FTE levels over the planning period are related to the sunsetting of temporary funding forcitizenship inventory processing.

Citizenship Policy and Program Development

Obtaining citizenship is a significant step in the integration process for newcomers becauseit signifies the opportunity for full participation in Canadian life. In 2006–2007 the Institutefor Canadian Citizenship (ICC) was established, and official launch events took place inJanuary 2007. The ICC is an independent not-for-profit organization that operates beyondthe existing scope of federal programming. CIC supported the ICC in securing thenecessary approvals and initial funding. CIC will continue to foster an ongoing relationshipwith the ICC as a key partner in citizenship policy and program development.

Planned Activities

Advance citizenship policy, legislation andstrategies to address current issues (e.g., access tocitizenship for adopted children).

Promote the value of citizenship to Canadians andnewcomers through citizenship ceremonies.

Identify and implement sustainable solutions toimprove service to citizenship clients.

Planned Results

Citizenship program supports integration programand Government of Canada priorities.

Enhanced citizenship outcomes and clientsatisfaction.

Active citizenship is promoted among Canadians.

Builds on technological solutions and partnershipsfor program delivery, while ensuring programintegrity.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –41–

Citizenship Processing and Program Delivery

Citizenship reference levels for 2007–2008 are approximately $38 million less than2006–2007. March 31, 2007, marked the end of a two-year citizenship inventoryreduction initiative to address short-term pressures. During the two-year period,processing times for grants were reduced from 15–18 months to 12 months. Processingtimes for proofs were reduced from five–seven months to three months. In 2005–2006,220,170 permanent residents received citizenship, up from 183,582 in 2004–2005. CICcontinues to examine and implement options for sustainable inventory management.

Planned Activities

Continue to identify and implement sustainablesolutions for decreased inventories and fasterprocessing.

Provide functional and operational support andguidance within a coherent, consistent andintegrated service delivery model.

Process citizenship applications:• Citizenship grants

[Forecast: 170,000] • Citizenship proofs

[Forecast: 38,000]

Planned Results

Recommendations identified to improve clientoutcomes and satisfaction and enhance citizenshipprogram efficiency and effectiveness.

Maintain current processing times for referencelevels of 170,000 grants and 38,000 proofs. If thenumber of applications received exceeds thereference levels, processing times will rise.

Page –42– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Citizenship Promotion

In celebration of the 60th anniversary of Canadian Citizenship, CIC is planningpromotional activities and special events to be held across Canada throughout 2007.These activities and events will be aimed at commemorating this milestone and engagingboth newcomers and citizens. It was 60 years ago, on January 1, 1947, that Canada's firstcitizenship legislation came into effect. Prior to that date, most people residing in Canadawere considered British subjects, not Canadian citizens.

Planned Activities

Continue to promote the values, rights, privilegesand responsibilities of citizenship through eventsand activities such as Celebrate Canada andceremonies (reaffirmations and specialceremonies).

Canada’s Citizenship Week (CCW) and CelebrateCanada will be supported through CIC’s regionaloffices, which plan special citizenship ceremoniesin local communities.

Implement activities in support of the 60thanniversary of Canadian citizenship.

Continue to make available resources, includingthe Cultivate Your Commitment to Canada series, tosupport the teaching of citizenship in classroomsacross the country.

Continue to enhance citizenship ceremonies sothey are more meaningful and interactive for newCanadians and established Canadians.

Planned Results

A better understanding of the rights andresponsibilities of Canadian citizenship, along with the awareness of the values of Canadiancitizenship, among new Canadians.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –43–

Health Risk Mitigation

Health Risk Mitigation includes the development of policies and program frameworks, aswell as the implementation of risk mitigation strategies. It supports the activities of threeCIC programs, namely the Immigration, Temporary Resident and Refugee Programs. Thefollowing planned activities reflect the changing migration patterns to Canada and theresulting shifts in health risks.

Planned Activities

Policy DevelopmentReview strategies and policies related to theevaluation and management of public health risks,giving priority to tuberculosis (TB), and developtimely policies in response to emerging diseasesand outbreaks in source countries for immigrantsto Canada.

Immigration Medical Examination/AssessmentReview the function, format and medium of theImmigration Medical Examination and AssessmentProtocol used for health admissibility screening toenhance the mitigation of health risk to theCanadian public inherent to the movement ofmigrants across international borders.

Enhance CIC’s relationship with clinicians andlaboratories involved in medical data acquisitionprocedures at all levels.

Medical SurveillanceStreamline the reporting to Canadianprovincial/territorial public health authorities ofapplicants admissible with inactive pulmonarytuberculosis (PTI), complex PTI or other complexnon-infectious TB for medical management.Develop strategies to improve compliance withsurveillance of newcomers who pose a tuberculosisor syphilis risk.

Planned Results

CIC’s strategic directions, priorities and role in themitigation of foreign-born public health risks toCanadians will be clarified, endorsed by publichealth partners and implemented.

Creation of a more robust and flexibleImmigration Medical Examination and Assessmentmechanism permitting focused health interventionfor identified migrant groups with higher healthrisk.

Improved health-related program integrity.

Applicants under surveillance will receive timelyreferral to provincial/territorial health authorities.

D. Other Programs andServices

Page –44– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Planned Activities

Refugee Health ManagementDevelop health risk management strategies forrefugees originating from difficult environmentalconditions with limited health prevention and carefacilities, high tuberculosis and Multi-DrugResistant (MDR)-TB incidence/prevalence andfrequent outbreaks of malaria, denguehemorrhagic fever, cholera and/or influenza-likeillnesses. Enhance pre-departure interventions andpost-arrival linkage to health care by engagingprovinces and territories.

Research and EvaluationMedical Services Branch will establish partnershipsto identify factors predictive of tuberculosisreactivation in newcomers to Canada.

Conduct an evaluation to assess lessons learnedrelated to tuberculosis screening and managementof Karen refugees resettled in Canada(August–December 2006).

PartnershipsCIC’s partnership with the Public Health Agency of Canada is crucial, as the Agency has overallresponsibility for the protection of Canadians.Similarly, provincial and territorial public healthauthorities have responsibility for public health in their jurisdiction.

CIC will strengthen its relationships with its in-Canada and international partners to optimizemigrant outcome, analyse health risks toCanadians and identify evolving health issues as they arise.

Planned Results

Reduced cases of active TB and other infectiousdiseases in new refugees, improved refugee healthoutcomes and, overall, increased protection ofhealth of Canadians.

Gaps in the screening program will be identifiedand an action plan will be developed to correctthem.

Effectiveness and validity of the enhanced TBmanagement of the Karen refugee group will be measured.

Increased exchange of reliable and objectivehealth-related information among partners, andmore effective policies and actions to mitigatehealth risks and appropriate responsibility sharing.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –45–

Global Case Management System

The Global Case Management System(GCMS) is a critical component of the infrastructure that will help CICaccomplish its strategic outcomes andpriorities. The GCMS is a secure, reliableand efficient case management tool thatwill integrate citizenship, immigration andenforcement data worldwide. This multi-year project will replace 12 different,aging, archaic and incompatible corebusiness systems, some of which are 30years old, supporting over 240 points ofservice across Canada and around theworld. The GCMS will significantly changethe way CIC and the CBSA do business. Aunique client identifier will link all clients’interactions with both organizations, fromtheir first contact with a mission rightthrough to an application for citizenship or a final removal from Canada. Ultimately, itwill help streamline operations, standardizebusiness practices and improve client serviceacross both organizations.

Since the project began in 2000, anumber of external events, such as thedecision to use a commercial softwarepackage rather than develop one in-house, have significantly affected theenvironment in which the GCMS is beingdeveloped. In addition, the scope of theproject was expanded to respond to other significant events, among them acomprehensive reform of the Immigrationand Refugee Protection Act (IRPA) in 2002;the split of CIC and the creation of theCBSA in 2003, which divided responsibilityfor the IRPA across the two departments;and an increased focus on nationalsecurity post-9/11. This has caused majorchange for the GCMS project and as aresult, the GCMS application itself neededto be modified to accommodate the newrequirements resulting from these events.

Nonetheless, significant progress has beenmade since the project was launched. The departmental infrastructure has been upgraded to a modern, secure andscalable technology platform capable ofproviding 24/7 access to the GCMS forCIC and CBSA employees located indomestic and international sites. CICalready benefits from the first deploymentof the GCMS, which became operational in September 2004 and supports theCitizenship Program with 1,320 staff acrossCanada. The GCMS, in combination withadditional resources, directly contributed toeffectively doubling the level of citizenshipgrants in 2005–2006.

The project has developed theImmigration and Enforcement modules of the application and has now enteredthe System Test Phase, which is a criticalphase to ensure all the case managementfunctionality works as designed. Asprogress has been monitored through theSystem Test Phase, CIC has concluded thatsuccessful completion will take more timethan anticipated. The second release insupport of Immigration and Enforcementis much more challenging than the firstrelease in support of Citizenship dueprimarily to the breadth of functionalityinterdependency, including interfaces with18 delivery partners, and the complexityof the data conversion requirements.Testing of the GCMS is proving to be extremely elaborate due to theunprecedented high number of large andcomplicated data bases being integratedinto one single platform. These 12 systemswere developed at different times forvarying purposes and have a compoundof size and data definitions, resulting in amore complex conversion process thananticipated. The data touch the lives ofmillions of people and are vital to the

Page –46– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

service and security CIC and CBSA aremandated to provide and ensure.

The implementation of the GCMS has to be done properly. In that regard, CICand CBSA are currently reconsideringimplementation options as a result of an independent review conducted inDecember 2006. The review recommendedthat the project take the time to conduct a project quality verification and optionsanalysis. This work is expected to becomplete in the spring of 2007. CIC and CBSA will then propose a revisedimplementation plan to ensure a successfulcompletion of the GCMS and the safestpossible implementation worldwide.

Research

Strategic research activities continue tofocus on the economic, social and culturaloutcomes of newcomers to Canada. Thiswork encompasses research into a widerange of social and economic policyquestions, including demographicimpacts, language acquisition, poverty,social inclusion, outcomes of children,outcomes of seniors, and the diversity of neighbourhoods and values. It alsoincludes targeted research to meet specificneeds of the policy and programbranches. At the same time, support is provided for horizontal policydevelopment initiatives with othergovernment departments, such as HRSDC, on labour market impacts and requirements.

Finally, considerable effort is directed at meeting the statistical requirements of policies and programs through the

development of administrative data foruse by the Department, the provinces and territories, and other stakeholders.This work includes corporate reporting(Facts and Figures17; The Monitor18;statistics for the Annual Report, the Report on Plans and Priorities, and theDepartmental Performance Report),providing data to Statistics Canada forpopulation estimates and equalizationpayments, providing data to theprovinces, and linking citizenship andsponsorship data to permanent residentdata and the refugee claimant continuum.

Strategic research activities at CIC willcontinue to develop a data infrastructureby building on existing data systems. In2007–2008, existing databases will beextended to support investigations intoimmigrant businesses and the transition ofnewcomers from temporary to permanentresidency. Research activities will focus on,among other issues, the dynamics ofimmigrant individual and householdeconomic performance, with an emphasison skilled workers and immigrants inbusiness, as well as on occupational andindustry mix, language acquisition —including the official language ability of immigrants and their literacy levels —neighbourhood dynamics, and theoutcomes of immigrant children. CIC will continue to expand the range ofinformation available to the publicthrough publications such as Facts and Figures and The Monitor.

17 For more information on Facts and Figures, see www.cic.gc.ca/english/research/menu-fact.html#2005.

18 For more information on The Monitor, see www.cic.gc.ca/english/monitor/current.html.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –47–

Metropolis

In 1995, CIC and the Social Sciences andHumanities Research Council of Canadacreated the Metropolis Project to enhancethe ability of CIC and other governmentdepartments to manage the challengesand capitalize on the opportunitiesassociated with migration and theintegration of ethnic, racial and religiousminorities in large cities. The aims ofMetropolis are to stimulate academicresearch in the field; encourage its use by policy makers and other governmentofficials; and create opportunities foractive collaboration among academicresearchers, government officials and non-governmental organizations formanaging issues relating to immigrationand diversity, especially as they affectCanadian cities.

CIC, supported by a consortium of federaldepartments and agencies,19 leads theMetropolis Project. During the next phaseof the project, Metropolis will continue toorganize annual international and nationalconferences over the next three years.Each event is expected to attract between600 and 1,000 Canadian and internationalresearchers, scholars, policy makers andrepresentatives of civil society. The 9thNational Metropolis Conference will takeplace in Toronto from March 1 to 4, 2007;and the 12th International MetropolisConference will be held in Melbourne,Australia, in October 2007. In 2008, thenational conference will take place inHalifax in April and the internationalconference will take place in Bonn,Germany, in the fall.

Through presentations and seminars,Metropolis will organize highly focused,policy relevant events that will bringtogether policy makers, academics andnon-governmental sector participants to discuss emerging issues in the fields of immigration and diversity. The fiveMetropolis centres of excellence inCanada will continue to conduct researchinto migration and diversity and to publishextensive series of working papers,scholarly articles and books. The centreswill also stage local seminar series,symposia and other events. Moreinformation is available on the many Websites associated with the project, whichcan be accessed at http://metropolis.net.

Gender-Based Analysis in CIC

Under the IRPA, CIC is accountable toParliament for conducting gender-basedanalysis (GBA) of the impact of the Actand its regulations. The Departmentdeveloped a strategic framework forgender-based analysis at CIC for2005–2010. The overall objective of theframework is to integrate GBA into CIC’swork in order to meet the reportingrequirement through branch GBA plansand to achieve the broader departmentalpolicy and program objectives andcommitments on GBA.

The Department was reorganized in April 2006, and the GBA function wastransferred to the Corporate ServicesSector. This step affords greateropportunities to integrate GBA into theplanning and reporting processes. Inaddition, the CIC Policy Committee,

19 The federal consortium consists of the following multi-year partners: Citizenship and Immigration Canada, theSocial Science and Humanities Research Council, the Atlantic Canada Opportunities Agency, Canadian Heritage,Human Resources and Social Development Canada, the Royal Canadian Mounted Police, Public Safety andEmergency Preparedness Canada, Statistics Canada and Status of Women Canada.

Page –48– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

which guides departmental policydirections, priorities and decision making,provides an oversight role to ensure thatgender considerations are taken intoaccount in the policy developmentprocess.

In the coming year, CIC will continue to provide policy development trainingcourses in GBA in order to build theknowledge needed to make GBA part ofthe Department’s daily work. As part ofthe GBA plans, a range of other initiativesare ongoing. For example, a preliminaryassessment of gender issues forfrancophone minority communities wasidentified as an initiative, and effort willcontinue to ensure the collection ofbaseline data by gender within thesecommunities. A project to developcommunication tools on diversityawareness and to facilitate the integrationof French-speaking women from ethno-cultural communities in New Brunswick is under way. CIC, along with Status ofWomen Canada, has provided funding to the Canadian Council for Refugees tosupport the development of a tool thatwill help to build the capacity in thesettlement sector to apply GBA in theadvocacy for, and the development,implementation and evaluation of,settlement programs and services.

Gender has been included as a criterionfor future evaluations of the Federal SkilledWorker Program. When sufficient data onskilled worker immigrants selected underthe IRPA selection grid are available, theywill then be disaggregated by gender anddifferences in economic outcomes can beanalysed. Having concluded a successfulconsultation process with stakeholders in2005, CIC is continuing its review of thelive-in caregiver program.

Toronto Waterfront RevitalizationInitiative (TWRI)

Responsibility for the TWRI was transferredfrom the Minister of Citizenship andImmigration Canada to the President ofthe Treasury Board Secretariat through anOrder in Council dated February 6, 2006.The TWRI currently falls underEnvironment Canada.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –49–

SECTION III

Supplementary Information

A. Organizational Information

Deputy Minister

ADM OperationsDG

International RegionDG

Medical ServicesDG

Case Management

DGOperational Management

and Coordination

DGResearch and

Evaluation

Executive HeadMetropolis

RDGQuebec

RDGOntario

DGIntegration

DGRefugees

DGPlanning, Reporting, Access and Ministerials

Executive DirectorWork Force Renewal Office

DGImmigration

DGRisk Mitigation

DGCitizenship

RDGAtlantic

RDGPrairies and

Northern Territories

RDGBritish Columbia

and Yukon

ADMStrategic and Program Policy

ADMClient Service

Modernization DGInformation Management and Technology

DGService Improvement Office

ADMCorporateServices

DGHuman Resources

DGAdministration and Security

DGCommunications

Assistant DeputyAttorney General Senior General

Counsel Legal Services

DG Internal Audit

and Governance

Chief Financial Officer

DirectorOffice of Conflict

Resolution

Corporate SecretaryDepartmental

Secretariat

DGInternational and

Intergovernmental Relations

DGStrategic Policy

and Priorities

Note – The organization is under review and has not yet been approved by Treasury Board.

Page –50– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Minister

The Honourable Diane Finley is theMinister responsible for Citizenship andImmigration Canada.

Deputy Minister

Richard B. Fadden is the Deputy Minister.Reporting to the Deputy Minister are fourAssistant Deputy Ministers; the DirectorGeneral, Internal Audit and Governance(whose responsibilities include theManagement Accountability Office); theChief Financial Officer; the Director of theOffice of Conflict Resolution; and theCorporate Secretary. The Assistant DeputyAttorney General leads the Justice team inproviding legal services to the Department.

Assistant Deputy Minister, Strategicand Program Policy

The Strategic and Program Policy Sectorleads the Department’s strategic agendaon both the domestic and internationallevels and directs related policy, planningand research strategies. This sectorincludes the Strategic Policy and PrioritiesBranch, the Immigration Branch, theIntegration Branch, the Refugees Branch,the Citizenship Branch, the Risk MitigationBranch, the International andIntergovernmental Relations Branch, theResearch and Evaluation Branch, and theMetropolis Project.

Assistant Deputy Minister, ClientService Modernization

The Client Service Modernization Sector isleading the redesign of CIC’s servicedelivery model, setting service

improvement priorities and directingprogram investments to achieve the bestresults for our clients. This sectorcomprises the Information ManagementTechnology Branch (which includes theGlobal Case Management System project)and the Service Improvement Office.

Assistant Deputy Minister, Operations

The Operations Sector is accountable forall of the Department’s program deliveryactivities. Within this sector are thedomestic regions; the InternationalRegion; the Case Management Branch;the Medical Services Branch; and theOperational Management andCoordination Branch, which includesspecialized case processing centres inMississauga, Ontario; Vegreville, Alberta;and Sydney, Nova Scotia; as well as anational call centre in Montréal and theQuery Response Centre in Ottawa.

Assistant Deputy Minister, CorporateServices

The Corporate Services Sector isresponsible for CIC’s managementagenda, bringing together responsibilityfor key corporate functions. This sectorconsists of the Administration and SecurityBranch; the Human Resources Branch; the Work Force Renewal Office; theCommunications Branch; and thePlanning, Reporting, Access andMinisterials Branch.

B. Accountability

Federal-Provincial/Territorial Agreements

Agreement Date Signed Expiry Date

Agreement for Canada-British Columbia April 5, 2004 April 5, 2009Co-operation on Immigration (Original signed in May 1998)

Canada-Alberta Agreement on Provincial March 2, 2002 April 30, 2007Nominees Extended: December 15, 2006

[New agreement currently being negotiated]

Canada-Saskatchewan Immigration Agreement May 7, 2005 Indefinite(Original signed in March 1998)

Canada-Manitoba Immigration Agreement June 6, 2003 Indefinite(Original signed in October 1996)

Canada-Ontario Immigration Agreement November 21, 2005 November 21, 2010

Canada-Quebec Accord February 5, 1991 Indefinite

Canada-New Brunswick Agreement on January 28, 2005 IndefiniteProvincial Nominees Amended: March 29, 2005

(Original signed in February 1999)

Agreement for Canada-Prince Edward Island March 29, 2001 March 29, 2007Co-operation on Immigration Extended: September 5, 2006

[New agreement currently being negotiated]

Canada-Nova Scotia Agreement on August 27, 2002 August 27, 2007Provincial Nominees [New agreement currently

being negotiated]

Canada-Newfoundland and Labrador November 22, 2006 IndefiniteAgreement on Provincial Nominees (Original signed in September 1999)

Agreement for Canada-Yukon Co-operation April 2, 2001 April 2, 2007on Immigration Extended: April 2, 2006

[New agreement currently being negotiated]

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –51–

SECTION IV

Annexes

Annex 1

Page –52– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Immigration Levels for 2007 – Target Ranges

Immigrant Class 2007 Ranges Ratio*Lower/Upper

Skilled Workers and Dependants 90,000 – 100,500Quebec Selected Skilled Workers and Dependants 26,000 – 27,500Business: Entrepreneur, Self-Employed, Investor and Dependants 9,000 – 11,000Live-In Caregiver 3,000 – 5,000Provincial Nominees and Dependants 13,000 – 14,000

TOTAL ECONOMIC CLASS 141,000 – 158,000 58.75%

Spouses, Partners and Children 49,000 – 50,000Parents and Grandparents 18,000 – 19,000

TOTAL FAMILY CLASS 67,000 – 69,000

Government-Assisted Refugees 7,300 – 7,500Privately Sponsored Refugees 3,000 – 4,500Protected Persons in Canada and Dependants 10,600 – 12,000Dependants Abroad 5,000 – 6,800

TOTAL PROTECTED PERSONS 25,900 – 30,800

Humanitarian and Compassionate/Public Policy Considerations 6,000 – 7,000Permit Holders 100 – 200

TOTAL OTHERS 6,100 – 7,200

TOTAL NON-ECONOMIC 99,000 – 107,000 41.25%

TOTAL 240,000 – 265,000 100%

* Ratio is based on lower range.

Annex 2

Annex 3

Imm

igra

tio

n L

evel

s fr

om

2001 t

o 2

005

20

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –53–

20 These numbers are taken from the 2006 Annual Report to Parliament on Immigration. For more information, see www.cic.gc.ca/english/pub/annual-report2006/index.html.

An

nua

l Im

mig

rati

on

Pla

ns

and

Lan

din

gs

2001

2002

2003

2004

2005

Imm

igra

tion

Cla

sses

Plan

ned

Land

edPl

anne

dLa

nded

Plan

ned

Land

edPl

anne

dLa

nded

Plan

ned

Land

ed

Econ

omic

Cla

ss11

6,90

0 –

130,

800

–13

2,00

0 –

132,

000

–13

2,50

0 –

130,

700

152,

972

141,

800

138,

506

147,

000

121,

055

148,

000

133,

746

148,

000

–15

6,31

0

Fam

ily C

lass

57,0

00 –

56,0

00 –

59,0

00 –

52,5

00 –

51,5

00 –

61,0

0066

,647

62,0

0065

,277

64,5

0068

,863

55,5

0062

,246

56,8

00–

63,3

52

Prot

ecte

d Pe

rson

s22

,100

–23

,000

–28

,100

–29

,400

–30

,800

–29

,300

27,8

9930

,400

25,1

1132

,500

25,9

8132

,800

32,6

8533

,800

–35

,768

Oth

er4,

000

2,82

820

0,20

0 –

200,

200,

900

–6,

100

–5,

200

–20

0,80

020

0,19

71,

000

5,45

38,

700

7,14

76,

400

–6,

806

Tota

l200,0

00 –

210,0

00 –

220,0

00 –

220,0

00 –

220,0

00 –

225,0

00

250,3

46

235,0

00

229,0

91

245,0

00

221,3

52

245,0

00

235,8

24

245,0

00 –

262,2

36

Page –54– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Departmental Planned Spending and Full-Time Equivalents ($ Millions)

Forecast Planned Planned Planned spending spending spending spending

2006–2007 2007–2008 2008–2009 2009–2010(Note 1)

Budgetary Main Estimates 1,226.8 1,187.3 1,240.2 1,266.3Non-budgetary Main Estimates N/A N/A N/A N/ALess respendable revenue N/A N/A N/A N/A

Total Main Estimates 1,226.8 1,187.3 1,240.2 1,266.3

ADJUSTMENTS NOT IN MAIN ESTIMATES

Supplementary Estimates (A): Carry forward from 2005–2006 17.2Grant for the Institute for Canadian Citizenship (Note 2) 3.0Write-off of Immigration Loans 0.9Funding in support of 2010 Olympic Games 0.3Transfer to the Treasury Board Secretariat related to theToronto Waterfront Revitalization Initiative (115.8)Procurement savings (2.2) Transfers to other government departments (Note 3) (0.9)Expenditure restraint (0.5)

Supplementary Estimates (B):Transfers to other government departments (Note 4) (1.0)

Other Adjustments: Extension of Settlement services nationally (Note 5) 73.0 97.0Employee benefit plans (statutory) and collective agreements (Note 6) 9.6 0.5Resources frozen for re-profile to future years (Note 7) (94.0)

Total Planned Spending 1,043.4 1,187.8 1,313.2 1,363.3Less non-respendable revenue (460.2) (460.7) (463.7) (464.2)Plus cost of services received without charge 223.8 232.0 230.9 232.1

Total Departmental Spending 807.0 959.1 1,080.4 1,131.2

Full-time Equivalents 3,863 3,708 3,498 3,515

Note 1 Includes Main Estimates plus Supplementary Estimates and other statutory authorities.

Note 2 Represents resources approved for 2006–2007 for the payment of a new grant to establish the Institute forCanadian Citizenship.

Note 3 This amount includes net transfers from the Canada Border Services Agency of $5.2M related to IT projects, a transfer of $0.3M to the Social Sciences and Humanities Research Council related to the Metropolis Project,and a transfer of $5.8M to Foreign Affairs and International Trade to support CIC operations at missions abroad.

Note 4 This amount includes $1M transferred to the Canadian International Development Agency to support thedevelopment of resettlement programs in Latin America. Other transfers include $0.2M from the Department of Canadian Heritage for the Interdepartmental Partnership with the Official Language Communities, $0.1M toWestern Economic Diversification to support a pilot project aimed at addressing work force shortages in WesternCanada and $0.1M to Foreign Affairs and International Trade to support CIC operations at missions abroad.

Note 5 Represents additional planned spending adjustments since the Annual Reference Level Update exercise.

Note 6 This amount includes in-year adjustments for collective agreements of $4.6M and additional employee benefitplan costs on internal salary transfers totalling $5.0M.

Note 7 This amount represents funding in the current year that has been frozen by Treasury Board and is included inplanned spending in 2007–2008 and future years. These resources are related to Settlement funding andfunding for the Global Case Management System.

Annex 4

Resources by Program Activity ($ Millions)

Adjustments (PlannedSpending Total

Total Main not in Main PlannedGrants and Estimates Estimates) Spending

Program Activity Operating Contributions 2007–2008 (Note 1) 2007–2008

Immigration Program 183.8 0 183.8 0.2 184.0

Temporary Resident Program 59.7 0 59.7 0.1 59.8

Canada’s Role in International 1.7 2.3 4.0 – 4.0Migration and Protection

Refugee Program 97.5 0 97.5 – 97.5

Integration Program 53.2 729.9 783.1 0.1 783.2

Citizenship Program 59.2 0 59.2 0.1 59.3

Total Department 455.1 732.2 1,187.3 0.5 1,187.8

The Immigration and Temporary Resident program activities contribute to theachievement of the Government of Canada's "Strong economic growth" outcome area.

The Canada’s Role in International Migration and Protection and Refugee programactivities contribute to the achievement of the Government of Canada's “A safe andsecure world through multilateral cooperation” outcome area.

The Integration and Citizenship program activities contribute to the achievement of theGovernment of Canada's "Diverse society that promotes linguistic duality and socialinclusion" outcome area.

Note 1 Planned spending adjustments include approvals obtained since the Annual Reference Level Update exercisethat are anticipated to be included in Supplementary Estimates in 2007–2008. (See Annex 4 – DepartmentalPlanned Spending for details.)

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –55–

Annex 5

Page –56– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Voted and Statutory Items Listed in Main Estimates ($ Millions)

Vote Current Main Estimates Previous

2007–2008 Main Estimates(Note 1) 2006–2007

1 Operating expenditures (Note 2) 413.5 471.9

5 Grants and contributions (Note 3) 732.2 711.7

(S) Minister of Citizenship and Immigration salary and motor car allowance 0.1 0.1

(S) Contributions to employee benefit plans (Note 4) 41.5 43.1

Total Department 1,187.3 1,226.8

Note 1 Overall, the 2007–2008 Main Estimates of $1,187M are $39M lower than the previous year due to thefollowing factors:

Note 2 Operating expenditures in Vote 1 decrease by $58M from the previous year. This is primarily due to the effectsof sunsetting funding of $54M for short-term pressures (citizenship inventory and parents and grandparents)and deepening Expenditure Review Committee reductions of $9M, offset by an increase of $5M in funding forcollective agreements and other minor items.

Note 3 Grants and Contributions in Vote 5 increase by a net amount of $21M. This increase is primarily due toadditional funding of $74M for the extension of Settlement services nationally, $33M for the Canada-OntarioImmigration Agreement, $28M for the Canada-Quebec Accord, and $16M for additional Settlement funding.These additional resources were offset by sunsetting resources totalling $15M for short-term pressures (parentsand grandparents) and other integration funding, and the transfer of $115M to the Treasury Board Secretariatrelated to the Toronto Waterfront Revitalization Initiative.

Note 4 Statutory amounts for employee benefit costs decrease by $2M due to a decrease in the planned rate used toestimate these expenditures.

Annex 6

Services Received Without Charge ($ Millions)

2007–2008

Accommodation(Public Works and Government Services Canada) 32.9

Employer’s share of employee benefits covering insurance premiums and expenditures paid by Treasury Board Secretariat 15.7

Workers’ Compensation costs(Social Development Canada) 0.1

Legal services(Justice Canada) 35.3

International immigration services(Foreign Affairs and International Trade Canada) 148.0

Total 2007–2008 Services Received Without Charge 232.0

Note This table identifies the cost of services provided by other government departments to be used in arriving attotal departmental spending.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –57–

Annex 7

Page –58– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Non-Respendable Revenue ($ Millions)

Program Activity Forecast Planned Planned Planned revenue revenue revenue revenue

2006–2007 2007–2008 2008–2009 2009–2010

Immigration Program• Immigration cost-recovery fees for

permanent residents 151.7 152.2 154.7 154.7• Immigration rights fees 87.0 87.0 87.0 87.0• Interest on the Immigrant Loans Program 1.0 1.0 1.0 1.0

239.7 240.2 242.7 242.7

Temporary Resident Program• Immigration cost-recovery fees for

temporary residents 172.4 172.4 172.4 172.4

172.4 172.4 172.4 172.4

Canada’s Role in InternationalMigration Nil Nil Nil Nil

Refugee Program• Immigration cost-recovery fees for refugees 8.0 8.0 8.5 9.0

8.0 8.0 8.5 9.0

Integration Program Nil Nil Nil Nil

Citizenship Program•Citizenship cost-recovery fees 24.0 24.0 24.0 24.0• Right of citizenship fees 16.0 16.0 16.0 16.0

40.0 40.0 40.0 40.0

Other•Access to Information 0.1 0.1 0.1 0.1

Total Non-respendable Revenue (Notes 1 and 2) 460.2 460.7 463.7 464.2

Note 1 All revenue is deposited into the Consolidated Revenue Fund and is not available for respending by the Department. All service fees are set in recognition of the full Government of Canada cost of providing theservice.

Note 2 A listing of Citizenship and Immigration Canada fees can be found at www.cic.gc.ca/english/applications/fees.html.

Annex 8

Status Report on Major Crown Project ($ Millions)The information on major crown projects can also be found at www.tbs-sct.gc.ca/rpp/0708/ci-ci/ci-ci05_e.asp#mcp.

GLOBAL CASE MANAGEMENT SYSTEM

Description

The Global Case Management System (GCMS) is a multi-year program that will replace several aging,archaic and incompatible core business systems of Citizenship and Immigration Canada (CIC) and theCanada Border Services Agency (CBSA), some of which are 30 years old, supporting over 240 points ofservice across Canada and around the world. It is an integrated, case-management-based set of applicationsand infrastructure components that will support the client operations of CIC and the CBSA.

Once in place, the GCMS will improve overall program integrity, effectiveness and client-service delivery. It will also facilitate communications and data sharing between CIC and the CBSA and with our otherpartners for the purposes of the administration of the IRPA. In addition, the GCMS will provide the technological foundation to support new business initiatives and capitalize on innovative technologyby replacing outdated systems that are extremely difficult to support and maintain.

Project Phase: The GCMS project is in the system test phase of the application with continuingdevelopment of supporting components.

Lead Department: Citizenship and Immigration Canada

Participating Agency: Canada Border Services Agency

Contracting Authority: Public Works and Government Services Canada

Prime Contractor: Accenture Inc., 160 Elgin Street, Suite 2100, Ottawa, ON K2P 2C4

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –59–

Annex 9

Major Milestones Date

Treasury Board approves full funding for the GCMS project at the same time as August 2000 CIC’s Treasury Board submission on the implementation of policy reforms and the new Immigration and Refugee Protection Act.

Treasury Board grants preliminary project approval and major Crown project March 2001designation to the GCMS.

Treasury Board grants Effective Project Approval (EPA) to the GCMS. January 2002

Request for proposal for the acquisition of a commercial, case management February 2002off-the-shelf software package posted for tender by Public Works and GovernmentServices Canada.

Contract for the case management off-the-shelf software package awarded. March 2003

Business modelling and high-level requirements completed. May 2003

Treasury Board grants Amended Effective Project Approval to the GCMS. October 2003

The first GCMS business component (Citizenship) is implemented. September 2004

Treasury Board grants a second amendment to the EPA. September 2005

Page –60– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Major Milestones Date

Preliminary findings of the System Under Development Audit of the GCMS November 2005 project are available at the time of the amended EPA submission, and the final report is presented in November 2005.

Development of the remaining GCMS functionality (Immigration Facilitation, Ongoingand Enforcement and Refugees).

Treasury Board grants a third amendment to the EPA. February 2007

Implementation of the remaining GCMS functionality (Immigration Facilitation, Under reviewand Enforcement and Refugees).

Progress Report and Explanation of Variances

• Preliminary project approval was obtained from Treasury Board on March 1, 2001,with a planned cost of $194.8 million.

• Effective Project Approval (EPA) was obtained from Treasury Board on January 31, 2002,with a planned cost of $194.8 million and a completion date of March 31, 2005.

• Shortly after the preliminary project approval, a decision was made to acquire andconfigure a commercial client relationship management software package rather thancustom-develop the functionality required for the GCMS. This necessitated a lengthycompetitive procurement process that began in March 2001, with an expectedcompletion date of July 1, 2002. Cumulative procurement and contracting delaysbeyond CIC control, totalling nine months, prevented the contract from beingawarded until March 26, 2003. This delay affected activities and resources highlydependent on the outcome of the procurement process. While the project took stepsto mitigate the impact of the delay, the cost of the delay was assessed at $7.8 million.

• Approval of an amended EPA was obtained from Treasury Board on October 9, 2003.In recognition of the impact of the procurement delay, Treasury Board increased the project spending authority by $7.8 million to $202.6 million. Subsequentimplementation plans addressed the impact of the procurement delay and adjusted the overall project completion date to December 31, 2005.

Global Case Currently Expenditures Planned PlannedManagement System Estimated Total to March 31, Spending Spending

Expenditure 2006 2006–2007 2007–2008

Project definition 16.7 16.7 – –Preliminary project approval

Planning 50.4 50.4 – –Effective project approval

Implementation (amended 223.8 140.2 53.5 30.1effective project approval)

Summary of Non-recurring Expenditures: Global Case Management System ($ Millions, including GST)

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –61–

• The transfer of certain CIC functions to the newly created Canada Border ServicesAgency beginning in December 2003, as well as lessons learned from the first GCMSdeployment in September 2004, necessitated further adjustments to the GCMS projectplan. These changes formed the basis of a second amendment to the EPA, granted byTreasury Board in September 2005, and resulted in a net increase of $40.2 million tothe project budget over two additional fiscal years, for a total budget of $242.8 millionbetween fiscal years 2000–2001 and 2007–2008. The increase includes approved newfunctionalities related to security that were not in the original project ($6.2 million)and a $16.3 million contingency (only $5.7 million of this contingency had beenallocated as of January 2006). Despite significant schedule adjustments, the forecastvariance over original project objectives, excluding the procurement delay, fundedscope changes and contingency, is about 10 percent.

• In preparing for the September 2005 amended EPA, the Treasury Board Secretariatrequested that a System under Development Audit (SUD) be performed on the GCMS.Preliminary audit findings were available at the time of the amended EPA submission,and final SUD audit results were released in November 2005. The SUD suggested thatthe project management team bring more discipline in some project managementelements. All of the SUD audit recommendations have been accepted and correctiveactions have been taken. As part of the amended EPA, the current implementationschedule has been extended to reflect the time required to finalize businessrequirements, complete the functional design, configure and test the application,incorporate the approved functional scope enhancements, and complete the overseasrollout in a series of staged deployments to minimize operational disruption.

• The implementation of the GCMS has to be done properly. In that regard, CIC and CBSA are currently reconsidering implementation options as a result of anindependent review conducted in December 2006. The review recommended that the project take the time to conduct a project quality verification and options analysis.This work is expected to be complete in the spring of 2007. CIC and CBSA will thenpropose a revised implementation plan to ensure a successful completion of the GCMSand the safest possible implementation worldwide.

Industrial Benefits

• The GCMS is an administrative system for delivering on the CIC and CBSA Immigration,Citizenship and Enforcement mandates and ensuring operational service effectiveness.

Page –62– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Details on Transfer Payment ProgramsCIC has several transfer payment programs such as the grant for the Canada-Quebec Accord; the Institutefor Canadian Citizenship; the Migration Policy Development, which provides funding to the RegionalConference on Migration; the Intergovernmental Consultations on Asylum; and the Refugee and MigrationPolicies in Europe. Other CIC transfer payment programs are the Immigration Settlement and AdaptationProgram (ISAP), the Host Program, the Language Instruction for Newcomers to Canada (LINC) Programand the Resettlement Assistance Program (RAP). Contributions to provinces include the contributions to British Columbia and Manitoba. The information on these projects can also be found at www.tbs-sct.gc.ca/rpp/0708/ci-ci/ci-ci05_e.asp#ttp.

Program Activity Forecast spending Planned Planned Planned

2006–2007 spending spending spending (Note 1) 2007–2008 2008–2009 2009–2010

Integration Program – Grants• Grant for the Canada-Quebec Accord 194.9 224.4 237.5 237.5

Citizenship Program – Grants• Institute for Canadian Citizenship (Note 2) 3.0 0 0 0

Total Grants 197.9 224.4 237.5 237.5

Canada’s Role in International Migration and Protection – Contributions• Migration Policy Development (Note 3) 0.3 0.3 0.3 0.3• International Organization for Migration 1.1 2.0 2.0 2.0

Integration Program – Contributions• Immigrant Settlement and Adaptation Program 72.8 173.6 208.2 250.9• Host Program 5.2 10.1 11.9 14.1• Language Instruction for Newcomers to Canada 119.7 174.7 254.6 237.4• Contributions to provinces (Note 4) 77.6 97.6 113.8 134.9• Resettlement Assistance Program 46.3 49.5 49.5 48.4

Total Contributions 323.0 507.8 640.3 688.0

Total Transfer Payments 520.9 732.2 877.8 925.5

Note 1 Includes Main Estimates plus Supplementary Estimates, including the transfer of the Toronto WaterfrontRevitalization Initiative to the Treasury Board Secretariat.

Note 2 Represents resources approved for 2006–2007 for the payment of a new grant to establish the Institute forCanadian Citizenship.

Note 3 Migration Policy Development provides funding to several organizations, including the Regional Conference on Migration (RCM or "Puebla") and the Intergovernmental Consultations on Asylum, Refugee and MigrationPolicies in Europe (IGC).

Note 4 Contributions to provinces include contributions to British Columbia and Manitoba.

Explanation of change: Planned spending for 2007–2008 increases by $212M over 2006–2007 andincludes new resources of $102M for the Canada-Ontario Immigration Agreement, $74M for the extensionof Settlement services nationally, $28M for increased costs under the Canada-Quebec Accord and $20M foradditional Settlement funding. These increases were partially offset by sunsetting funding of integrationcosts related to the processing of parents and grandparents totalling $12M.

Annex 10

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –63–

2008–2009 planned spending rises by $146M over the previous year, primarily due to increased funding of $111M for the Canada-Ontario Immigration Agreement, $25M for additional Settlement funding andescalation of the Canada-Quebec Accord by $13M, slightly offset by the sunsetting of $3M of funding for the extension of Settlement services nationally.

In 2009–2010, planned spending rises by $48M over the previous year, primarily due to additionalSettlement funding.

Page –64– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Annex 11

Department’s Regulatory Plan

Legislation and Regulations

CIC is reviewing the measures needed tomodernize Canada’s citizenship programas it relates to the adoption of foreignchildren.

CIC intends to amend the regulations for the Provincial Nominee Program toprevent the program from being usedfor passive investment.

CIC will amend the Immigration andRefugee Protection Regulations pertainingto the expiration of medical examinationresults and will address the concerns ofthe Standing Joint Committee on theScrutiny of Regulations.

CIC intends to amend regulations toreflect updated policies and support theGovernment’s agenda.

Expected Results

• Passage of the bill and publication of regulationsthat will facilitate the access to citizenship for foreign children adopted by Canadiancitizens.

• Circumvention of the program is prevented,while retaining enough flexibility for a provinceto nominate a foreign national who has madean active investment in the province.

• Provincial nominees are prevented fromcircumventing the new regulations throughinclusion of a restriction on a redemptionclause in their investment agreement.

• More detail on the factors that influence thevalidity period for medical examination results.

• Flexibility for officers when determining whento request a medical examination.

• Elimination of inconsistencies in the text ofthe regulations.

• Support for the renewal of targeted policies,increased flexibility in the administration ofprograms, and service improvement.

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –65–

Horizontal Initiatives

The following table presents a summary of major horizontal initiatives involving CIC. Supplementary information on horizontal initiatives can be found at www.tbs-sct.gc.ca/rma/eppi-ibdrp/hrdb-rhbd/profil_e.asp. For more information on CIC’s Horizontal Initiatives see: www.cic.gc.ca/english/pub/horizontal-2007_e.html.

Annex 12

Horizontal Initiative

Resettlement Assistance Program (RAP): RAP provides income supportand a range of other services to government-assisted refugees (GARs)who arrive in Canada following an overseas identification and selectionprocess. Under RAP, income support is provided to GARs for up to 12 months and up to 24 months for those with special needs. Incomesupport amounts are set in line with provincial social assistance rates.Service provider organizations (SPOs) deliver, on behalf of CIC, varioussettlement and orientation services to GARs within their first four to six weeks in Canada. These services range from initial reception at the airport to finding permanent accommodation.

RAP falls under two of CIC's three strategic outcomes: reflection ofCanadian values and interests in the management of internationalmigration, including refugee protection, as well as successful integrationof newcomers and promotion of Canadian citizenship. Through thisprogram, Canada welcomes and provides direct financial support to more refugees than any nation other than the United States of America.

Enhanced Language Training Initiative (ELT): The objective of ELT is to provide labour market level of language training, including job-specific language training, to immigrants at Canadian LanguageBenchmarks (CLB) levels 7–10 in larger centres and CLB levels 1–10 insmaller centres where no language training infrastructure exists. Servicedelivery projects must also include a bridge-to-work component, such as access to internships; temporary or permanent work placementopportunities; a mentorship component to enable skilled immigrants to meet peers and begin developing a network in their chosen field ofemployment; or help with professional licensure and job search. CIC willprovide up to 100 percent of the total cost of a project proposed by aservice provider however proposals that demonstrate financial or non-financial partnerships are given preference. Provinces and territoriesmust contribute at least 20 percent of cost-shared projects. The ELTinitiative is an important component of the Government of Canada'sefforts to attract highly skilled workers and ensure more successfulintegration of immigrants into the economy and communities.

Role

Lead

Co-lead with Human Resources and SocialDevelopment Canada

Page –66– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Horizontal Initiative

Immigration Settlement and Adaptation Program (ISAP): The objective of ISAP is to help immigrants settle and integrate intoCanadian society so they may become participating members as soon as possible. ISAP funding is provided to deliver direct services toimmigrants such as reception, orientation, translation, interpretation and employment-related services. ISAP services include the CanadianOrientation Abroad (COA) initiative, which aims to provide a realisticview of life in Canada before arrival. Orientation sessions are deliveredby international organizations in various countries. Topics includeeducation, climate, housing, cost of living and employment.

Language Instruction for Newcomers (LINC): The objective of the LINC program is to provide basic language instruction to adultnewcomers in one of Canada's official languages. LINC facilitates thesocial, cultural and economic integration of immigrants and refugeesinto Canada. In addition, the LINC curriculum includes information that helps orient newcomers to the Canadian way of life.

Host Program: The objective of the Host Program is to help immigrantsovercome the stress of moving to a new country. Volunteers familiarwith Canadian ways help newcomers learn about available services andhow to use them, practise English and French, get contacts in their fieldof work and participate in the community. At the same time, hostCanadians learn about new cultures, other lands and differentlanguages; they make new friends and they strengthen community life.

Role

Lead

Lead

Lead

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –67–

Sustainable Development Strategy

This year marks an important milestone in CIC’s progress toward maximizing its contribution to sustainable development (SD) with the tabling of the Department’s fourth Sustainable Development Strategy (SDS) in Parliament on December 13, 2006.21

The four key goals of CIC’s SDS are to:

1. Promote awareness of sustainable development principles and objectives amongdepartmental staff, clients and stakeholders;

2. Strengthen federal governance and decision making to support sustainable development;

3. Contribute to building sustainable communities that enjoy a prosperous economy, a vibrant and equitable society, and a healthy environment for current and futuregenerations; and

4. Minimize the negative environmental impacts of departmental operations.

Because the principles of sustainable development have been applied consistently in CIC’soperations through client service improvement initiatives, the fleet management programand the application of the principles of the Way Forward Initiative in the administration of the facilities and procurement activities, the Department’s focus in its 2007–2010 SDSwill be on governance and capacity building. More specifically, in 2007–2008 CIC will:

• Begin implementing the communications plan developed during SDS III;

• Initiate a stocktaking exercise to identify gaps in its SD program, clarify roles andresponsibilities, and strengthen its procedures; and

• Develop a training plan.

21 Citizenship and Immigration Canada’s fourth SDS, Sustainable Development Strategy April 1, 2007–March 31, 2010,is available on-line at www.cic.gc.ca/english/policy/sds/index.html.

Annex 13

Page –68– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

SDS Departmental Goal:

Goal 1: Promote awareness of sustainable development principles and objectivesamong departmental staff, clients and stakeholders.

SustainableCommunities: “Federal SD Goal IV”

Develop and implementan SD training plan forCIC covering thefollowing topics:

• Principles of SD,

• StrategicEnvironmentalAssessments (SEAs),

• Waste management,

• Green procurement,

• Fleet management,and

• Optimal use of informationtechnologies (IT).

A list of training needsand existing material isdrafted by December2007.

An SD training plan for CIC that covers the principles of SD, SEAs, wastemanagement, greenprocurement, fleetmanagement andoptimal use of informationtechnologies (IT).

Develop an integratedpolicy framework forcitizenship to raise theprofile of citizenshipamong newcomersand Canadian-bornindividuals and topromote activecitizenship.

Number ofcommunity-focusedcitizenship ceremonies.

At least one additionalcommunity-focusedcitizenship ceremony.

Distribute informationon sustainabledevelopment andenvironmental issues tovisa-ready immigrants,newly settledimmigrants andprospective citizens.

Number of copies ofWelcome to Canadaand A Newcomer’sIntroduction to Canadadistributed toimmigrants andprospective citizens.

Maintaining distributionto 100% of immigrants.

Federal SD Goalincluding Greening ofGovernment Operations(GGO) Policy Goals

Activity Performance Measurefrom Current SDS

Department’s ExpectedResults for 2007–2008

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –69–

SDS Departmental Goal:

Goal 2: Strengthen federal governance and decision making to support sustainabledevelopment.

CIC will contribute to a joint initiative withother governmentdepartments and theCanada School ofPublic Service to designand deliver newGovernment of CanadaSD training material.

Contribute to a jointinitiative with othergovernmentdepartments and theCanada School ofPublic Service todesign and deliver newGovernment ofCanada SD trainingmaterial.

• Funds invested.

• Training materialreviewed.

• Contribution to thedevelopment of thetraining material.

• Input for 100% ofmaterial submittedfor review by March2007 and thereafter.

Federal SD Goalincluding Greening ofGovernment Operations(GGO) Policy Goals

Activity Performance Measurefrom Current SDS

Department’s ExpectedResults for 2007–2008

SDS Departmental Goal:

Goal 3: Contribute to building sustainable communities that enjoy a prosperouseconomy, a vibrant and equitable society, and a healthy environment forcurrent and future generations.

SustainableCommunities: “Federal SD Goal IV”

Ensure thatprogramming supportsthe successful integrationof newcomers intoCanadian society andtheir contribution to aprosperous economy.

CIC’s immigration, citizenship and refugeeprograms support the successful integration of newcomers into Canadian society and theircontribution to a prosperous economy. For detailson CIC’s planned activities, see previous sectionsof the 2007–2008 RPP.

Federal SD Goalincluding Greening ofGovernment Operations(GGO) Policy Goals

Activity Performance Measurefrom Current SDS

Department’s ExpectedResults for 2007–2008

Page –70– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

SDS Departmental Goal:

Goal 4: Minimize the negative environmental impacts of departmental operations.

SD and use of naturalresources: “Federal SDGoal V”

Implement CIC’s ThinkGreen Work ReductionPlan (TGWR)developed and pilotedunder SDS III at CICNational Headquarters(NHQ).

• Number of branchesin which the TGWRPlan is implemented.

• Amount of paperpurchased perbranch. Number of ink cartridgespurchased per branch.

• TGWR Plan is implemented in atleast six branches at CIC NHQ byMarch 2008.

• Previously achievedwaste reductionlevels are maintained.

Revise CIC’sprocurement practicesto incorporate newgovernment-widedirections on greenprocurement.

• Description oftracking andmonitoring methodologies.

• Number ofSD/greenprocurementworking groups ormeetings where CICis represented.

• CIC administrativeassistants receiveinformation on greenprocurement twice ayear through CIC’sAdministrativeAssistant Conference.

• 100% participationin SD/Greenprocurementworking groups.

Reduce greenhouse gasemissions: “Federal SDGoal III”

Investigate technologiesthat would help reducethe energy consumptionof IT equipment at NHQ.

• Number of optionsidentified.

• A list of options is drafted andpresented to seniormanagement.

• Number oftechnologies introduced/proposed.

Continue to implementthe Fleet ManagementProgram to maximizeopportunities to achievethe sustainability of theDepartment’s vehiclefleet.

• Fleet’s fuel performance andemissions.

• Number of vehiclesthat meet newemissions (or otherSD) standards.

• Fleet performance is maintained orimproved.

• Number of vehiclesis maintained orincreased.

Federal SD Goalincluding Greening ofGovernment Operations(GGO) Policy Goals

Activity Performance Measurefrom Current SDS

Department’s ExpectedResults for 2007–2008

R E P O R T O N P L A N S A N D P R I O R I T I E S 2 0 0 7 — 2 0 0 8 Page –71–

Internal Audits and Evaluations Planned for 2007–2008

Internal Audit

The mission, vision and values described in CIC’s Internal Audit Charter, together with the new Treasury Board Policy and Directives on Internal Audit, provide the fundamentalframework for the audit planning process at CIC.

CIC’s audit strategy is outlined in its risk-based audit plan, which forms the basis for auditactivities within the Department.

Audits that are currently under way or planned in the near future include the following:

Annex 14

Name of Audit Status Estimated LinkCompletion

Audit of the Seoul Immigration Program In progress April 2007 N/A

Audit of the Immigration Contribution Accountability In progress April 2007 N/AMeasurement System (iCAMS) – Phase I

Audit of the Caracas Immigration Program In progress April 2007 N/A

Audit of the Buenos Aires Immigration Program In progress April 2007 N/A

Audit of the Vancouver Admissions Office In progress August 2007 N/A

Audit of the London High Commission Immigration In progress August 2007 N/AProgram

Audit of the Immigration Contribution Accountability Planned November 2007 N/AMeasurement System (iCAMS) – Phase II

Audit of New Settlement Funding Planned December 2007 N/A

Participation in horizontal and sectoral audits to be Planned TBD N/Aled by the Office of the Comptroller General (OCG) of Canada

Follow-up and monitoring of prior year audit Planned TBD N/Arecommendations related to:

• Reports by the Office of the Auditor General (OAG)of Canada; and

• Reports by Internal Audit

Note Completed audit reports are posted on the Internet and are available atwww.cic.gc.ca/english/research/audit/index.html.

Page –72– C I T I Z E N S H I P A N D I M M I G R A T I O N C A N A D A

Evaluations

The Research and Evaluation Branch is developing a multi-year, risk-based CIC EvaluationPlan for 2007–2010 that will be completed and approved by the CIC EvaluationCommittee before fiscal year 2007–2008. Evaluations and other studies that are currentlyunder way or planned for the near future include the following:

Name of Type Status Completion LinkEvaluation Date

Enhanced Language Training Formative In progress April 2007 N/AEvaluation

Metropolis Summative Planned December 2007 N/AEvaluation

Pre-Removal Risk Assessment Summative In progress April 2007 N/AEvaluation

Canada-Ontario Immigration Performance In progress December 2007 N/AAgreement Monitoring

Framework

Karen Refugees Performance In progress June 2007 N/AMonitoring Framework

Temporary Foreign Workers Performance In progress June 2007 N/AUnits Monitoring

Framework

Private Sponsorship of Summative In progress February 2007 N/ARefugees Program Evaluation

CIC’s Initiatives to Foster Formative Complete October 2006 Link to completedImmigration in Francophone Evaluation evaluation will beMinority Communities posted on the

Web site below.

Link to Evaluation Plan:

A Multi-year, Risk-Based Evaluation Plan is being developed and will be on the Web site March 2007, at www.cic.gc.ca/english/research/evaluation/index.html.