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8/8/2019 Citizens @ The Centre: B.C. Government 2.0
1/30
Citizens @ the Centre: B.C. Government 2.0
A T r A n s o r m AT io n A n d T e c h n o l o g y s T r AT e g y
o r T h e B c P u B l ic s e r v i c e
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
2/30
MessagefroM allan seckel
The conTexTfor change
MappingThe Way forWard
shifT 1: ciTizen parTicipaTion
B.c. governMenT 2.0: ciTizen
engageMenT
shifT 2: self-service
B.c. governMenT 2.0:
inTegraTed case ManageMenT
shifT 3: Business innovaTion
B.c. governMenT 2.0:
Telepresence
B.c. governMenT 2.0: The
online eMployee experience
enaBling TransforMaTion
B.c. governMenT 2.0: effecTive,secure idenTiTy ManageMenT
conclusion
17
3
6
12
14
16
27
21
23
24
25
28
20
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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3
tat abt t tz
B.c. a w t a
p, xptat a
a a t. it abt
t t a w tz
a t t xpt a t
t t. it
abt tz bak t
t aab : t t.
it a abt w t Bc Pb s
t ta t p t
a t at. T pat
t a t pb
a px. ctz a t
t t a t pb
b p. T tat t t a
w t Bc Pb s wb t appat ap btw t
pxt t a t
ab t tz b
21t-t t t wk
t 21t t.
A t Bc Pb s a
t a wt t
cpat ha r Pa Being theBest, t tat t t a
tt, -t, at
w w w app t
t p pat, t p
t xp wk t pb
, a t p t t
pp t p. T p
a Being the Besta t,
a w t t t, at
pt t w w aa a
ppt t pp w
t t pb. Bt t
a a t a aa a
t jt a pb, a
t wt b b a
t a. T w tat
t t b a paa pa tat w t ba taat t
pat t Bc Pb s tat
a a t t t a
aa. W t at a
p t Bc Pb s t
a t a.
A a b appa ta , a t
t w w b q t wk
t a aa taat
a t pa p t
a tat w t t
w ppt t pp,
a at t t t pat
tat. T t
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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a tt, pat
appa t aa t a
t, at ta t
at appa a tak.
A t taat a
t appa t
ta w t a t.
ra, btat taat wq a tt at
a t p, pat a
at t t ppt t
t appat t t
t. W a aa b t w
tat pat, bt t pa w tak t
a, t p, tt t
a. mt at, w b t b w t
a a a wk abt 30,000
pa. Tat a w t t
ppt bt at a
att a w a, a w t b
abt wk tt a
azat. Tata, t
pat a ft t
tt, wt pa
aa bt a t w bt, t w
t, t w twk a t t
w t t t. Ta,
w a t a abat
t a aj , aw
t tp t,
xta a a t
t. W w a
abat w a
atat.
o a t b t
tata pat tat a t
t tt ptat ba-
a t t ata a
xt t at ta tak a tt, -t appa.
it t t tak a abt a
at tp wa t a
w t t
pbt. i kw tat
t at ta pat pat
a tak. it q t a -t
tt. s p w appqk a t aat w
tak a. mt a, t q tat t
Bc Pb s t a
t a p, bt a t
ta t.
i a tat w a a p
t t tak. W a b z a
a a t t a.
i k wa t t t wk wt
t xt w pat t Bc
Pb s.
Aa sk
dpt mt t t P a
ha t Bc Pb s
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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5
defining principle no. 1:
We will
empowercitizens to
create valuerom opengovernment
data.
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
6/30
inTroducTion
ap pa
ta a
at w tz xpt
t tat wt t
a a . T a t
pb wk a -pt
a p a at a t
pat t z t
pat t atappat t. T
t a at b aqat
t wt xt p, t a
appa. T tat t ap
t Bc Pb s p t tat
at.
bak t pp t abk, a pp a
aa t a b
a . nata, t
a xpt t t
p a a abt
a ba t a t
t a aw t t t t
b w, w a w t
.
m, t abat
a a a t wa
tz tat wt at, wt
azat a wt at. A
w b pp t a
at pt t
p twk tat aw t a
t at t w t. m
a tz a b atpatpat pb at
at t b
at a . T
t tat ak t pb a
p p xt pptt
tz t t a wt t
t. T w t
twa a ata a a atptta bt a tz aapt a
b t ata at
w wa.
m t
t
Te Context or ChangeTe BC Public Service constantly adapts to meet theneeds o citizens and their government. Te dynamics oour rapidly changing world demand that exibility morethan ever to ensure the continued ecient and eectivedelivery o public services.
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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7
t a. ext p a at
t ptt pa pa w t
t aat a
a a t ptta bt
t a ata wt
t a wt tz. Tat
at a
ptt pa at, w
wa p a a a atpat ta t.
xap, tt aat a
attat ta t aw
a ,
bt xt pa at at
ba t pt tt
aat t. st t t
a, w, t b b t bt b a a
at xat wat t
a tat t b t ab
btt
.
T a tat t
a b p.
sa, pt t pb
t, t a tz a
tab a
a t a aa t p
w aqat tt a
t. Bt t
tab a a a tp tpt t t a
t tat p a
t at ta a a ba.
i t , t a t p
pt tz a t t
tat, a t w a t t
xt tbx at t pa.
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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Aat t txt ta
a a tz xptat,
ap aa at tat t
Bc Pb s wk w a
a at tt a a
- p t
a t xt a. T t
t t t t pb ,
bt t aa a ta pb p aa ta
t a ppat. it xpt
tat, b wt -tt
pat, t a t wk
w t aa ta a
b a a ptt
ab akt. T Bc Pb s ,
t, xpt t b a,t b bt b ta.
e tat wkpa pat a
p ppt a fxb, b a
abat wk t
ta t t Bc Pb s
a a ptt p. A
t w t t t t
xt at pb at, t w
p t t xptat
wk tat t w a a t t
a t abat t
at wk tat t t t t
. it abat
t wt t a a
p b a at wk t
wt t pb tat p
bak w tata ba t ab
pb at a.
dap t a a a
pb w b a p t
t a a b
tz. Wt a a at , t k tat t w b
w t aa. T pb
t p at t
tat aw t a t t
tat tz, t a
b .
utat, tz wat a, ta t pb w a
w t . mt t
xptat t tat b
t tat. stt a t pw
ap, a p,
ta a a t tz
xptat, t t ptat
a: t pb a
app t t tat
btt ppt tz a p t
t t , t p . T
pb pa pbt ,
at a, t t tz,
b a
t
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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9
defining principle no. 2:
We will save
citizens time intheir interaction
with government
and make iteasier to accessbetter quality
services.
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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t t
a pp. i w
a at
t appat a
ppt tat a, t t a wt
p. i a a b tak t
p tz tat wt t
pb , t t a wt
xp. i t a b apt a wa tat a pb ,
t, aw t b aat
w t a t , t t
b apt.
A t bjt w q
ta jt w t a
t t a . it wq at abat a
t pb a t t ba
pb t. it w q tt
a tt a tat a
tat t bt a t
. it w q tz a t
pb t tt tat tp a b
tak t p a t t
wtt jpaz at a t.
it w q at t t
t t Bc Pb s a w
t tat wt tz. Bt tat a b
, a t t p a
t , t t t t t t .
B.c. t t jt wk
t aapt t t ta
t. ma t t
a bak aat w wt
paab . W t a
t aa, B.c. a a w k t
a t a a.
Bt B.c. a wt tat t b a a
a t t t t taa t b a appa t
t.
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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11
defining principle no. 3:
We will
encouragecollaborationin the public
service becauseit is integral to
delivering quality
service to citizens.
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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M t appa
tak wt t cpat
ha r Pa,
w b
t dpt mt ctt
t Pb s, t w xt
tt wa a aat t
a t taat t
pat a t twt t a z t.
T tt wk ba wt a
tt at t
b a a ta
pa t a
t
tb
apt
b t
jt. T tt a
tat at pjt
aa wa b pp
a t pb , a w a
at w bt t
p t at t
. T t wk, aw
t xpt a t a
aaab t a a tBc Pb s patp t g
2.0 tat, t tt p a
w
t
Mapping the Way Forward
In response to all o these dynamics, in the all o 2009the Deputy Minister to the Premier established theDeputy Ministers Committee on ransormation andechnology.
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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13
t a pbt p t t pb
.
Wt tat at, wk ba
t t a a at
ta t tat. T ta
t tat a b
ata t t pb
pat pp:
ctz Patpat: a Bt
cba t wt t
t, pata t
p a t t ata
a a at.
s iat: xpa
pptt tz -
b p a z t
t
t a ap b t
tt t a
b tz .
B iat: tak a
pat appa t t
pa a at t
bt tz a pb
p.
T a at t t t
tat a p wt t t
t. T tt a t
t pp tat
wat at t p:
epw tz t at a1.
p t ata.
sa tz t t tat2.
wt t a ak t a
t a btt qat .
ea abat t3.
pb ba t ta t
qat t tz.
App t pp, t tt
t t at t t t t tat, w w b pat
aa. it ptat t z
tat a t at t t
w b p pat wt t
a p t a
a t tp a t w
tak ta t w pat.
T atat tat appa, t tat
a t a b ab tat
a ata at, bt a
ta t ak p pat
a t at pb.
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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pb t tk
abt w appa
t tz at
w a w t
a tt at bt
t a tz, z
tat t a t b apppat aab
ta.
T pat t t a tz
at b wt p
a ata a at. T
pb tata a t
aat t at at ata
t t a at. gt a
a ata pbt t
t ptt tz pa at t ta ata. Bt
a a w at a a
abat a xptat
t, t a w t
twa ak ata ab
t a tapa a w
a at. sa -pa
ata aw t a t
t bt at bat
a appat tat ata b t
a a a.
T Bc Pb s a a
p t t, t tab wt
t a pa ap
at t gBc. Bt
at at ata a apt,at a t a t
wt pat appa t a
apppat ata t. T t
t pa w t pb
p a pat p ata tat
ba w- ta a a
t tat t appa w
a p ata taa . Wt tappa, tz a b w
a t, b pw t ak btt
, a a t a tt
at, a w at a
pb aaab at.
Bt, w p ata t a
at b t, t
Citizen ParticipationInspired in part by the rise o online communities andsocial media, citizens have an increasing expectationto interact with their government more directly in adialogue about their communities and their uture.
shifT 1
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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a a t twa at a
at abt t. Apt
a appa p at,
t pb a tak aata
a a t tz a t
b a attat pb at,
at, at a t at
t p awa, ta a
a.
at at
aa ta p t aw
t pat t a
at, bt t p a
t app a t a-
b-a ba. A tat appa
t pat a t a a pt a ba
tat z a p
p t. A tat pt
t w b t at
at t qt
a oi qt. T t w b
at tapa, t a a
t aa t t a
b qt.
To promote citizen participation
through the release o data and
improved access to inormation, the
BC Public Service will:
etab a w a
t pt a t ata
a b t a,
t, t ba pb t.
A ata pt t
aw t - pb t ata
b tz.
ea tz t p t
-a ata t tat b
tat t a.
u ata t w at wa t
p btt a tz aa t.
Pat a at
wt tz t t.
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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T w t t wb akabpptt t Bc Pb s ta wt t pb t t t bt aa t t bt t p tak ta w a. B.c. aa taktp t t.
i db 2009, t Wat Atmzat p wa a tat t pb t patB.c. 100-a- Wat At. u a x
t tt p-t b a 12 a-t-a wkp, ta 6,000 Btcba a a t a tt, a f tappa t p t Wat At. Twb ab p a t ta 1,000 b t t pta at t Wat stwap d tmt et.
W t p t , t
p appa a pa t pb . l a b aabt w t at at wt tpb , at , p t ta, a aaz wat tpb a. gt bt ba a btt ta t pbkw a tk a bjt, a ap t p. P tt a a t.
Bt t a at abt tat.it a a b abt pak at. i ma 2010, t cat At staat, patp wt gBc, t mt ctz s a pat at--pt t p, a tApp 4 cat At tt. T tta caaa wb t t
ta pb aaab at aata t wb a b appat tata b ta a app t tak tp t abpt.
T tt ak a w t pt t ata a a a at a pptt.T tt w p wa B.c.t tat a at a a
pa a a t p wk twa pt tat aat a a.
t Bc Pb s, App 4 catAt a a p t pb app wt t a aza pb ata a, pap ptat, t wk a t tt p a aat a t a t ataptta. Aa, t bak a bt B.c.
ta w t ak ata p.
nw a w t a appa bt t a tz tp. ia w w appat tat at abt at a wak- p a a wt a k t p t t t. iaw ab akt at tat a t aaz p tt ak abt t a pat wa tat ak t t. iaw t a t pb bttak B.c. p twa b a, kab tat. A a w wpptt b b btat app pb at pptt a t pb .
B.C. Government 2.0: Citizen Engagement
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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17
Bc Pb s t
p t tz
a tp, a
at ta 200
a t p. T tp
aaab t a t a
a w, a a a bt
a-t-a. Bt a t
tak a pt tz pa , t ata
xpt t t app tat
t a a tat t
t wat a .
ra w tat,
pt, Bt cba w
p -p tp a. Bt tp
pt, 60 p t a t w
t a t, w
b tp a -p. i t
w, tz a wat t
pptt t t t a
t t. Bt t a wat
t t kw tat -p
pt a t w t t.
i p t tat at, w t a
a , a a a
taat-ba a b
at t tp
a -p a t a b
a at aw. Bt
tz a a at tat
t b . T a
a b t w a w tz wat ta
w a w t wat.
m a a b
bt:
it a tz a b t
a .
it aw t t t
t t aa t
.
it a at atat a
tt t a t
t .
T Bc Pb s t a
t pb-a tt p
Sel-ServiceCitizens expect and deserve a wide range o services andsupports rom their government.
shifT 2
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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tz t att pat t ak t
a a tt tz
t at a . mt
ptat, w t t
t , tz a tt
tt wat t t. T
a t tt a t aat
t azata ap t
t t t. gt a tt azat, a t
tat wa t a atabt.
Bt tz t a a wat
a wt t
a pa . T jt wat
t a a qat .
T pb , t, t
t t pt abat at a wt pat t t
bt t tz xptat.
t, a t jt a
a, t t t
ak aaab . T t
t wt t tz, a t
b a t , taab a
tt t , a z t
ta t . nt
t k t t
wbt ata at.
ma pp w ppa a
a a pat a t
wa t t wb. nt
a ktp Pc a wk
. ma w wk b
t appat t t t
aa ta. nt tt
a t t wtt w a
txt t pa. ma qa
ta t t tat a
tpt at t. T b t
t tz a
a w, tat a t b w t a t
a t t p. W a
tz tat, t a b ab
t t wa , a tat wa
b a p, t a at a
pb.
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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19
B.C. Government 2.0
As a frst step, the shit envisioned in
this plan will see the BC Public Service
move rom an online service presence
defned by organizational structure to
a more citizen and user-centric model.
To advance service innovation and
improve options or sel-service, the
BC Public Service will:
t a
wa t t
www..b.a t a t k
a abt, axz t
xp tz, a bak
w t azata tt
t.
Pt t at Wb 2.0
t a pat t xpa a
t a tt.
P t bt pat a
ptzat, tax,
a ta-ta t at t
at k , a
wat wa t .
cpat t x -t a tt
pt t a
wb pt tt a
t, p
appa t tt at a
ata.
Wk wt t t a t
t t a
abat wk twa k
pt t
t w , t
pt t xt
.
rw pa , tz a
tak p -
pt, bak a
awa.
ip awa t
a ta b
tt taata
a tt ba ppt
b akt.
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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Tt t mt h a sadpt a t mt ca a dpt p $3.4 baa k a pa, a wa, a, wt pa , ata apt pa. Abt 4,000 twk a 12,000 tat p ( t pat), a w aat Aba a t. m ta 200,000 a a
a a t a. Tat t t pptt w t-bt at ta a a t , pat aa t t a t t ab .
T abt a px itatca maat (icm) pjt a twk ta at t tw t a, tat, tw a t. B pa t
a t, t icm t w pbt t abt t apt a tat a t aa aa btw t, w at at ba a tat aat.
icm w a ta a ata a, a ab t ptta ppt t tz Bt cba.W t ak t taat tt icm t ppt tpt t tw t, tt a t ptta t b xt tt aa t t t. icmw ab t b a , -ba a t w aa tz a t.
B t wt 2010, t t pt t icm t w b aaab t tta a pat t t pjt pa.Bt a t pbt icm pt a pa. iat bt a t tat w abt t a a wb pta t app t , k t tat tappat, a aat a qt patt t at. ia t bt tz a ta a t patpat
t a t p wt w b ab t a a tak at a wtt pat p a, axa ta pap .
Wt t-ppt t ,at a b pat a-apppat -t-kw ba. B t ta p, at w b . ia w btt t wb t w w b ak tpat t t tp t a ta
w wt b tapp t a ptt,baat taat, a tt a at a aa t ak pat at a. A a t, t w t, qat tat twt ta.
i t , icm w p btt t bt t wk a pat. A, t ptat,t taat t ak pb wp btt t t, tat pa a p a tt .
B.C. Government 2.0: Integrated Case Management
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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t t t jb w t
p ptt a .
A a t aa, t t t t
tat att. P a pat at
t w, w a w p
t wk t b pat t
t aw pb at t
t jb t t bt t abt,ak t bt t t t
a. it at fxbt t
wkpa p t ppt p
bt w t p p
at a t a t
ptt t Bc Pb s
a a p. A at
p t t at ptt,p a a tz
atat.
To support business innovation at the
organizational and employee levels,
the BC Public Service will:
u t a t
taat a t
pa t at a
t a at
a.
it w t
w t pb a t
p a a t
t ppt p ptt,
at a tz
at.
ip t pat tat wt
btt a t p
a w t t p p
abat a a at.
Pt ap a t
azata t t ppt
at p a
t.
ea btt t
t t aaab t a
w t pb wk a
a-t-a ba.
upat p a ppt t
ab b wk.
mak t wkpa fxb
bt t t pa
t a t
wkpa p.
B.C. Government 2.0
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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23
A a wb, t t t a t. xap, t t t ta a,t t at a ba btw tat a t t pat aa a ak t t tp a tat. ettp, a ta t xptat at pa bat t pp a t a-
t-a.
T at t t, tp ta t a z ,a t , a t a ta a t at t at tppt tat a t a .m, t a a t a ta ppt q. Ba t aata, tp at axp k a a a-t-a t. A a t, a a
tat tp at t t b ta 60 p t t aaab t aa, pa t a tzat at 7.5 p t tpa at.
i ma 2010, t t appa tw-a, pa ptat tp B.c. i a , tp w b tab wttw vta a tw va. ia tw, at t at w b tab, bjt t aaptab aat a pa. Tptat tp w ta t b a a $1 a abtw va a vta, aptt/, atat at at -ak, p xta p wk- baa, ta pat, aat btaat a p a pt wwa t abat.
nw a w t xpa tp a t p at ptta bt. xap,t a a q t att appa t t w a , bt t a at t at a at t b tapt atta t a a. T tt ak t tab ab t. Bt a
t bt tp t a aw t t a b t aq a pat a a t b papt t t. i at, t w t t pa t tz, a w a tpat t a ppt tt t at t a aaab, a pbat , at at .
sa, a b w aba b a t,a w t appat tp a a at pat. ia t atat ta a b tt a t p at a at ta at t,aw tt a t a ta tbt tat at ta xp.A t a w, w t a, t a tp at b b t p a b a t t pptt k t a a at pa patt t a pat a a t.W t , tp t b t ap btw a-p b aw a ta a wa tat t tat wt a a p a watat k a a-t-a xp.
B.C. Government 2.0: elepresence
8/8/2019 Citizens @ The Centre: B.C. Government 2.0
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s 2006, a pat t wk tak tppt t cpat ha r Pa,t Bc Pb s a a at aawa-w t t ptat a t pat tat p t 30,000 p. mt t,pt a t tt a a a t b twa, t at a patwk. T a a p a, spak, a a p a w tt
p t a a abat a p t pb at pat.
T tp ft t t tat a t bt a at t ap bt t t t pb . ia ata a a t wt t pb a w b tpat a pat t tat, t ptta ata pa twk tat w a
p abt t abat pjt a at a xpt ta t a twk ta t pa a aba.
xap, a a p aat a ta b twkt qt p a pata tp, atat qt b b a a at t w a xpt tat aa. T tw t t aabat a wkpa a watat w b a tatat a a t wat a xpt a t a abtw a.
ia w t a t a b t t tatw p t t pb . upapt a jb t pb ,a w at t pat tat. l , tw a w twk p wat t, tt t t wta b, a t tatata, a t abt t b patpat t a b t t
ata a t jb.
Tk ba, a t wat ptta t t pt wata pat tat , t t a at tbt a ta a abat wka at-a pa tat t kp p bt a awt t t a t jb btt.Wt tat p t,p w a a btt a t
p a t, btta at a ata, a tabt t t a t t wtxpt w a t. A t a p t, pptt a t at ata abat. A a a t a ta aw aa tt t, aw t bttat ppt btt t t a p at.
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Lat a p,
pata a t at
t pa a
at aat,
a t abt t
ba a app t tat
w w t
p w at. Pt
appa a p tt a t t t
tt t fxbt t aapt
t. T t a aaabt t
t t a b a ba. T
apt pt ft
pat a t b t a
at tat b
t a atappa.
T a t ata b
bk t b a t
ak t t t t t t
tat pb. it t jt a qt
pa w t a a
. it a qt
tat t p a pat
ppt t t t t
pt, bt t -t fxbt
tat w b q t aapt t t
tab t w t
a at t. sa, t
tata k-a t t
pb t t t pak
at. A t tat btt baa
atabt wt att, bwt t t t ta a
p ba pa, w aw t
pb t b a a,
aaptab a at azat
tat btt ab t qk
p t Bt cba.
To support the shits set out in thisstrategy, the BC Public Service will
pursue a series o strategic enablers
that includes:
itat Pa: a
pat im/iT pa w a
at appa t im/iT
pa tat k pjt t apta
ba t at t
pat a.
Enabling ransormationTere are a number o actors that inuence, and insome cases restrict, the public services ability to applytechnology eectively.
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Pa: a pat appa t
pa-at p a pat
w p tat xt ba.
itt maat: a aab
tt aat t w
p t t a pa
t ppt t
.
ct ca t Bc Pb
s: p w b at
a a ppt
ta t
at aat, at
a t w t a
abat t.
Pt a ctatmaat: a p appa
t pt a tat
aat w p at
fxbt t aapt t .
ntwk a W ctt:
t xpa w a
w twk apat a
a t ppt a t .
Wb 2.0 a u
cat: a tt
awk t ppt t
a a a t abat
t ta a xta.
cpat staa: p
pat taa a ta t
aat
at a ,
tta t,
pat ,
z patbt a
p pa.
cpat P a g:
t w p
p a t pat
p a tat a
pat a t ft
t taat
a ppt p tat
btw t a -
t tat.
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Pp a t a w aa taat , bak t bk, a t a t t atz ptt pb a w. Bt pb pat b t t app t b t a at . T t a pb tatat a taatba t xt t at
t at a ata .
t a taat, t p a a btta -at id a paw. Bt watt appa ak a tat tat tp ptt t id a paw ata t p t a t b. A at attat t pt bat t ptt t pa tz. it ta w t tqt w t kw a
a w t a tb?
T aw a b a appat B.c. t t xptat w t tta t a wa t w , w a tw apt a ab a btat b t pb a patt azat. T tak t t a t aa atat a b xp b bak at ttt tat q a tt aa. xap, pbpt t t t wt a w t t caca b aBt cba t a at a.
ct caca a ptb t a a t p t a t ta at . Bt a at caca,b wt a Pin , a
at tat a t. ia w a patt a at a t t k wt t atcaca a tat a p a patt tat a pt t patt.T t t at t t t a wa tpatt. lat, a t patt t a a a Pin a attatt a t at t w pt, tt t wa
ppt tt t t tt a wt tat tpa pa ptt.
W t t b t t px, ptat t b tb aab tat a pttaaw a t a at t w t a p t t at t attata . Tat a t a tat ptta a
t a caca t a a aw a t a w aa , a wtt aw a t p t a a tt pat ata b at. ctz a a w aa t wat t , wt t at a tp ta a. Ata b aatwt a a t, wt tz w t t.
i t, t appa t taw tz w a t a tat a t . T pqt t a a p tt a ttz p t xa . Btt at a appa aw tz ta a ptta w a ata at t .ia w tat ak a att tat wk btt t pp B.c.
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E at t pb
tak, wt
t pt pb
p t t t
pat, a a pat t abt
t tat bat. Wt tat
, t t t t tat t t p tat t Bc
Pb s ak taat
a t tat ak t a
, at a t
azat p
t tz t a w a t.
W t jt t t -
t t-a taat,
t pa w b pat aa t
aw t fxbt t aapt
t a pt, pptt a
t aa. T appa
a p a wa t tak p
aat t pa, a
a ta tp a b
tak a at ap wa.
T , a a t, xp at t t
tat. rat t w ppt a
t a taat t
pat t pb a t
t ppt ta
pt.
ia t, t wk
tt a t, w bt aa
taat a t pa
tat ta w t wk a pa t
wt t a at t
t tat. A pat tat pa
p, t w b xpt t
abat wt at t p
pt patp a a
a t. mt
w b ppt t p b a
t at pa t
a a ta t
a xptat t pa. T
t pa w, t, t xt
ConclusionGovernments frst obligation is to serve and supportthe needs, aspirations and potential o the people andcommunities o British Columbia.
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aa t pat tat
a w b at wt t
pa p aa pa a
t.
T t a wk
a, abat a
tt t ta t tt
a abt w t pb t. Wt tat
, p t Bc Pb s
w a b a t tbt
t t t pa p a
t a t a t p t
pat tat. Tat patpat w
b atat t t aaab
abat t t pattat @Wk a t spak a
abat t a t pa
tt wt pt t
t pat tat t a aa.
A, a, tz a a t t
a t a w t pb
a ta
t t t . opptt w
b at t a t wt t
pp t p w
pata a b a
a p.
T t tat w tat
b t t b t a
t t, bt b w t
t p t Bc Pb s
a t tz t p aapt a
app t t tt t p
t tat t pp a t
t.
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