citizen Bluetooth Watch W770 App Instruction Manual · 3/9 CITIZEN Bluetooth Watch W770 App Instruction manual Pairing watch and smartphone Before registration • Information for

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Before using this watch ....................................................................................................2 Operation through the dedicated app ..................................................................................2 Protective stickers...............................................................................................................2Component Identification ................................................................................................2 Hands and Buttons ..............................................................................................................2 Indication ...........................................................................................................................2Changing the mode .........................................................................................................2Checking the power reserve..............................................................................................2Before connecting with a smartphone ..............................................................................2 Compatible smartphones ....................................................................................................2Pairing watch and smartphone .........................................................................................3 Choosing the destination to save registration information ....................................................3 Registering a smartphone ...................................................................................................3Connecting/disconnecting the smartphone .......................................................................3 Checking connection Status .................................................................................................3 Disconnecting .....................................................................................................................3 Connecting .........................................................................................................................3Choosing a smartphone and connecting to it .....................................................................4Removing pairing (registration) information .....................................................................4 To remove the registration information on the watch ............................................................4 Removing registration information on the smartphone ........................................................4Allowing permissions on app ............................................................................................4 Smartphone Notification Access ...........................................................................................4 Bluetooth access .................................................................................................................4 Contact access.....................................................................................................................4 Location access ...................................................................................................................4Firmware update .............................................................................................................5 Updating firmware..............................................................................................................5Menus .............................................................................................................................5 Additional help menu ..........................................................................................................5Home screen overview .....................................................................................................5 Real time light level indicator ..............................................................................................5 Messages ............................................................................................................................5 Local Time ..........................................................................................................................5 Alarm .................................................................................................................................5 Light Level ..........................................................................................................................5 Notifications .......................................................................................................................5 Settings .............................................................................................................................5 Help ...................................................................................................................................5Local Time .......................................................................................................................6 Local Time screen ................................................................................................................6 Uploading local time into watch ..........................................................................................6Alarm ..............................................................................................................................6 Alarm screen .......................................................................................................................6 Uploading alarm into watch ................................................................................................6Light Level ......................................................................................................................7 Day ....................................................................................................................................7 Week ..................................................................................................................................7 Month ................................................................................................................................7 Extended connection time ...................................................................................................7Notifications ...................................................................................................................7 Notifications indication on the watch ...................................................................................7 Sound and vibration strength ..............................................................................................7 Testing watches sound ........................................................................................................7 Testing watches vibration ....................................................................................................7 Canceling the notification indication....................................................................................8 Enabling notifications .........................................................................................................8 Notify slider ........................................................................................................................8 Sound and vibration ............................................................................................................8 Help symbol ........................................................................................................................8 Filters ................................................................................................................................8Settings ..........................................................................................................................8 Pairing Information ............................................................................................................8 Time Sync ...........................................................................................................................8 Disconnection Time Manager ...............................................................................................8 Find My Smartphone ...........................................................................................................8Help ................................................................................................................................8 Instruction manuals ............................................................................................................8 Official Website ...................................................................................................................8 FAQ ....................................................................................................................................8 Firmware Update ................................................................................................................8

English CITIZEN Bluetooth Watch W770 App Instruction manual CITIZENThank you for your purchase of this Citizen watch. Before using the watch, read this instruction manual carefully to ensure correct use. After reading the manual, store it in a safe place for future reference.

Be sure to visit the Citizen website at http://www.citizenwatch-global.com/. Here you will find a variety of information such as electronic setting guides, answers to frequently asked questions, Eco-Drive recharging information, and more.

Refer to precautions before using the watch.

For full instruction manual and further details on watch operation not provided by this manual, please visit

http://www.citizenwatch-global.com/g/im/w770.html.

• iPhone, iOS, and FaceTime are trademarks of Apple, Inc., registered in the U.S. and other countries.

• Android is a trademark of Google Inc.• The Bluetooth® word mark and logos are registered trademarks owned by

Bluetooth SIG, Inc. • Facebook is a trademark of Facebook, Inc.• TWITTER, TWEET and the Bird Logo are trademarks of Twitter, Inc. or its

affiliates.

CONTENTS

CITIZEN Bluetooth watch

Bluetooth 4.0 wireless technology

Before UseUse of the Bluetooth Communication technology is not permitted in some countries or regions. Visit our website below to confirm the list of countries where Bluetooth is legally available.

http://www.citizenwatch-global.com/support/• Using this watch in a country not on the list may be punished under its law.• Communication using Bluetooth may be monitored intentionally or

accidentally. Do not use this watch for important communication or any one involving human live.

Dedicated App

In order for some of the features of the watch to work, it must be paired with a smartphone that is running "CITIZEN Bluetooth Watch (PROXIMITY)" app.The latest version of the app can be found by searching either the Apple iTunes store, the Google Play store, or by clicking on the links below.

TroubleshootingFor further help and clarification on watch concerns, please try one of the listed options below. • The full instruction manual available at

http://www.citizenwatch-global.com/g/im/w770.html• FAQ on commonly known and addressed issues

http://www.citizenwatch.com/en-us/faq-category/proximity-w770/• CITIZEN support service website at

http://www.citizenwatch.com/en-us/support/service/

http://www.citizenwatch-global.com/

http://www.citizenwatch-global.com/g/im/w770.html

http://www.citizenwatch-global.com/support/

https://play.google.com/store/apps/details?id=jp.co.citizen.cal.w770

https://itunes.apple.com/us/app/citizen-bluetooth-watch-proximity/id1068381349?mt=8


http://www.citizenwatch.com/en-us/faq-category/proximity-w770/

http://www.citizenwatch.com/en-us/support/service/

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CITIZEN Bluetooth Watch W770 App Instruction manual

Before using this watch

This watch has a rechargeable cell which is charged by exposing the dial to light.Expose the dial to direct sunlight regularly to charge the watch.

After opening the package, confirm power reserve of the watch referring to the provided Instruction Manual. Start connection to your smartphone after that.

Some functions of this watch can be controlled through the dedicated app.

Operation through the dedicated app

The icon on the side of section titles means that functions which can also be controlled through the app are introduced in the section.

Hands and buttons

Component identification

• The illustrations in this instruction manual may differ from the actual appearance of your watch.

Function handPressing button A changes indication when the mode is [TME] or [L-TM] and the position of the crown is 0 .

Hour hand

Second hand

24-hour hand

Minute hand

Mode hand

Crown

Button B

Button A

Indication• A solar cell is under the dial.

Indications of thefuction hand

Power Reserve

Day of week

Connection status(On/Off)

Alarm settings (ALM ON/OFF)

Date indication

Notification:CALL/INFO/LL/ACT

Mode:TME/L-TM/CHR/ALM

Be sure to remove any protective stickers that may be on your watch (case back, band, clasp, etc.). Otherwise, perspiration or moisture may enter the gaps between the protective stickers and the parts, which may result in a skin rash and/or corrosion of the metal parts.

Protective stickers

Changing the modeThis watch features four different modes (functions).

Shows ordinary time. TME

Shows different time and calendar than of [TME] mode.L-TMMode for using the chronograph. CHRMode for setting the alarm.ALM

Pull the crown out to position 1 .1The second hand points to the 30-second indice and stops.

Rotate the crown to change the mode.2• Turn the crown so that the mode hand points to the marker

of the desired mode securely.

Push the crown in to position 0 to finish the procedure.3The watch changes indication according to the selected mode.• It may take a moment for the watch to complete changing

indication.

Checking the power reserveFor details of charging and checking power reserve levels, see "CITIZEN Bluetooth Watch W770 Instruction manual".

Before connecting with a smartphoneThis watch communicates with smartphones through Bluetooth Low Energy power-saving communication technology.

You must install the dedicated app "CITIZEN Bluetooth Watch" on your smartphone and start it to make pairing (registration) between the phone and the watch to connect them.

The flow of connection is as follows.

Install the dedicated app

Start up the app

Pairing (registration)

Connection

Disconnection

Compatible smartphonesYou can see information about compatible smartphones (running Android OS 5.1/ Apple iOS 9.3 or later) and the dedicated app on the website below: http://www.citizenwatch-global.com/support/• This watch can somewhat be operated through the dedicated app and it is

equipped with functions available only through the app.

NoticeIn places with restriction on the use of electronic devices such as in an airplane, terminate connection with your smartphone and change the mode of the watch to [CHR].

Date indication

Crown positionsCrown positions are the different lengths the crown can be pulled away from the watch case. An audible click can be heard at every position change.• Position 0 is when the crown is pushed flush against the case.• Position 1 is when the crown has been pulled out once.• Position 2 is when the crown has been pulled out twice.Note: Be careful to pull the crown out straight and to not use excessive force. If the crown is pulled past position 2, it may become damaged and lead to further damage to the watch damage.

http://www.citizenwatch-global.com/support/

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Pairing watch and smartphoneBefore registration

• Information for registration is saved on both the watch and smartphone.• Up to three smartphone devices registrations can be saved on watch. Only

one registration can be chosen at a time. The app can show saved registration information and display the name of the smartphone device associated with each of the three saved locations.

• When you have two or more registered smartphones, you can switch between saved locations to allow connection/disconnection of devices.

• New registration information cannot be saved on top of an existing registra-tion location without first deleting existing information.

Choosing the destination to save registration information

Change the mode to [TME] (page 2) and pull the crown out to position 2 .

1

The second hand points the (saving destination of) registra-tion information currently chosen and the function hand indicates connection status (ON/OFF).Rotate the crown to choose the destination to save registration information.

2

Push the crown in to position 0 to finish the procedure.3The second and function hands return to normal.

Saving destination of registration information 1



• For registration, you have to operate both the watch and the smartphone.• Be sure both the watch and smartphone are sufficiently charged. It is

especially important to check power reserve of the watch, and charge it before registration, if the power reserve level is "1" or "0".

• Registration operation on the watch must be completed within a certain period of time. If about 30 seconds have elapsed before finishing operation, the will watch return to normal movement.

Registering a smartphone

Download and install the dedicated app "CITIZEN Blue-tooth Watch (Proximity)" from the appropriate app store.

1

Start the dedicated app.• Keep the app showing on the smartphone screen.• Agree when the dialog appears to request your permission

to use the Bluetooth connection.

2

Note: If other permissions are requested by the app, accept and allow to enable full functionality of the watch.

<Operation on the smartphone>

Change the mode to [TME] or [L-TM] and push the crown in to position 0 .

3

Press and release the upper right button B .4

<Operation on the watch>

The second hand points "ACT (40-second position)" and registration starts.• If the smartphone as been registered

before, it will attempt to connect instead.

If the dialog option "Pair" appears on the screen of the app, select it to allow Bluetooth connection.

5

• It may take about 20 - 30 seconds to finish registration.

The watch and smartphone are connected as registration is successful.


When registration is successfulThe function hand of the watch will point "ON" of the connection status and the second hand returns to indicate the seconds.Pairing (registering) the smartphone

In the cases below, registration is not successful:• The second hand of the watch points to "LL (45-second position)".• The second hand of the watch points to "ACT (40-second position)" and

returns indicate the seconds and the function hand does not point to "ON" of the connection status.

Connecting/disconnecting the smartphone

Checking connection statusChange the mode to [TME] or [L-TM] and push the crown in to position 0 .

1

Press and release the lower right button A repeatedly until the function hand indicates connection status (ON/OFF).

2

Connection status indicationThe function hand automatically indicates connection status (ON/OFF) as the connection status between the watch and the smartphone changes.

Disconnecting• Cancel the information indication of the second hand before disconnecting.

While connected, change the mode to [TME] or [L-TM] and push the crown in to position 0 .

1

Press and hold the upper right button B for 4 seconds.The second hand points "ACT (40-second position)" and, after disconnection, the function hand points "OFF" of connection status.

2

Connecting• You can reconnect the watch to a disconnected smartphone.• The watch cannot be connected with a non-registered smartphone.

While disconnected, change the mode to [TME] or [L-TM] and push the crown in to position 0 .

1

Press and release the upper right button B .The second hand points "ACT (40-second position)" and, after connection, the function hand points "ON" of connection status.

2

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Choosing a smartphone and connecting to it

Change the mode to [TME] (page 2) and pull the crown out to position 2 .

1

The second hand points the (saving destination of) registra-tion information currently chosen and the function hand indicates connection status (ON/OFF).Rotate the crown to choose the destination to save registration information.

2






Press and release the upper right button B .4The second hand points "ACT (40-second position)" and, after connection, the function hand points "ON" of connection status.

Choose from one of the three saving destinations that stores registration information of a smartphone and connect the watch to it.• The watch cannot be connected with two or more smartphones at the same time.

Removing pairing (registration) informationAfter pairing (registration), the watch and the smartphone store registration information of each other.You must remove the registration information from both the watch hand the smartphone in the flowing cases:• When registration information is lost either on the watch or the smartphone.• When you want to save registration information on the smartphone on

another save destination.• When the app has been updated or reinstalled.• When you cannot reconnect the watch and smartphone after registration even

after following the correct steps.

To remove the registration information on the watchChange the mode to [TME] (page 2) and pull the crown out to position 2 .

1

The second hand points the (saving destination of) registra-tion information currently chosen and the function hand indicates connection status (ON/OFF).Rotate the crown to choose the registration information to remove.

2


Press and hold the upper right button B for about 7 seconds.

3

The second hand turns around fully and removing is finished.

Removing registration information on the smartphoneRemove "Eco-Drive W770" from the list of registered Bluetooth devices on the smartphone.

1

For the method to remove, refer to your smartphone instructions.• When "Eco-Drive W770" cannot be seen, it has already

been deleted.

Allowing permissions on appWhen first starting the app, pop up notifications will ask for permissions for various aspects of the watch functionality.When prompted to do so, select "Allow" or "OK" to provide the watch to access the smartphone.Note: Turning off or denying any of the permissions may limit functions and capabilities of the watch.

Smartphone notification accessThe app needs to have access to notifications that the smartphone receives in order to communicate properly with the watch.Depending on the smartphone OS, the access may either be turned on automat-ically through the permissions or manually selected by the user in the smart-phone settings.

For AppleThe app will prompt the message: "CITIZEN Would Like to Send You Notifications. Notifications may include alerts, sounds, and icon badges. These can be configured in Settings." • Select "OK".

For AndroidThe app will prompt the message "Give permission of [Notification access] to use the notification function." • Select "Settings".• Swipe the toggle for "CITIZEN" from "OFF" to "ON".• Upon receiving pop up, select "OK".• Tap the "back" button to return to app main menu.

Bluetooth accessIf Bluetooth feature is not activated on smartphone, the app will request that it be turned on.

For AppleThe app will prompt the message: "Turn On Bluetooth to Allow CITIZEN to Connect to Accessories." • Select "OK".• Close the app and open Setting • Select the Bluetooth section and enable by swiping the toggle on.• Return to CITIZEN app.

For AndroidThe app will prompt the message "Application is requesting permission to turn on Bluetooth. Allow?" • Select "YES".If Bluetooth feature is disabled while the app is activated, the app will request that it be turned back on. Follow previous steps to re-enable Bluetooth.

Contact accessOn Android smartphones, when selecting the "Notification" tab, the "Phone" and "SMS" section will request access. This access enables the selection of contacts to be filtered.• For all request, select "ALLOW".Note: Turning off or denying any of the permissions will disable the use of the filter function. To access the permissions again, close and open the selection to have the message reappear.

Location accessLocation access is used for the app to find the location of the smartphone when using the [L-TM] or Local Time. The app will decide the correct time selection based on the smartphones time zone location.• If requested, select "ALLOW".Note: Turning off or denying any of the permissions will disable the use of the location function on the Local Time selection. To access the permissions again, close and open the selection to have the message reappear.

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Firmware updateFirmware updates for the watch may be release through the app whenever a new update has been made available. Be sure to check and update the app regularly all on paired smartphone devices. • Updating the app and firmware will help to alleviate any problems that may be

occurring and improve performance. Ignoring updates may lead to the watch and app running at less then optimal performance.

• Whenever the app has the ability to update the firmware of a paired watch, a notification at the top of the screen will appear. Additionally, in the "Help" section of the app, the "Firmware update" tab will become accessible.

• When a watch has been updated with the latest firmware, the app will have the "Firmware update" tab greyed out and inaccessible.

Updating firmware

Select either the notification at the top of the screen or the "Firmware update" tab in the "Help" section

1

A pop-up tab will prompt a confirmation• Select "Ok".• A percentage will be displayed, showing the

progress of the update.

2

Note: Do not disconnect or clear app while update is occurring.

Repair watch and app • Once firmware update is complete, the watch

and app will disconnect and request to pair again.

• After a successful update, the "Firmware update" notification and tab will become greyed out and no longer active.

3


Home screen overviewThe different selections at the bottom of the screen can be swiped left or right to show additional options.

• The orb in the middle of the screen indicates the amount of light the watch is receiving, in real time.

• When the watch is under any kind of light sufficient for charging, the orb will respond to the intensity of the light.

• Under low light or dark conditions, the orb will be small and a light blue color.• Under a strong intense light (such as direct sun light), the orb will become

large and a bright red/purple. Charging levels are recorded and can be viewed in the Light Level sections of the app.

Real time light level indicator

• Messages prompted by the app will be displayed near the top of the screen.

• Messages will not be removed until the conditions of their prompt have been met.

Messages

• An easy way to see the time of a second time zone, anywhere in the world.

• Updates daylight saving time regions automatically.

Local Time

• Sounds onces every 24 hour at the time set.

• Specific days of the week can be set through the app.

• Up to 6 alarm information by be saved on the app. Only one may used at a time.

Alarm

• The watches power generation progress is saved and displayed by day, week, and month.

• Extended connection time can be accessed and selected through the "Month" section.

Light Level

• Notifications sent from the smartphone to the watch are selected and controlled here.

• Sound and vibration options can be chosen per each type of notification.• Filtering options can be applied to certain notifications

Notifications

Controls and options for:• Pairing Information• Time Sync• Disconnection time manager • Find my smartphone controls

Settings

Access and links to:• Instruction manuals• Official website• FAQ• Firmware update• Legal Disclaimers• App version number

Help

MenusAdditional selections can be accessed whenever in a selection.• Tapping on the button on the top right of the screen will bring up a menu of

the available selections.• Alternative selections may be switched two without having to exit back to the

main screen.Note: Current and closed selection will be grayed out.

Additional help menus may be found in sections to provide more details.• Tapping on a ? symbol will open a help menu.• Tapping on an X symbol will close a help menu.Note: All other buttons will not be accessible while a help menu is open.

Additional help menu


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Local TimeAn alternative time that can differ from that in the [TME] mode. • Local time can either be set through the app or manually on the watch.• Indication of date and day of week changes corresponding to local time set.• Local time can be set on the app within a range of +14:00 and -12:00 hours

from UTC (Coordinated Universal Time).• Regions that experience daylight saving time automatically adjust.Note: Local time is based on the a difference from the main time. When changing time zones, make sure to update and correct as local time will change.

Initially, the app will display the UTC at ±0:00. The time of a selected region will be displayed under the "Local time" title.• Local time is displayed in a 24-hour

format.• The UTC difference can also be

selected by tapping the ± amount on the upper right section of the screen.

• Tapping a city will select it and show the local time at that location.

• At the bottom left is a location icon that will (with GPS enabled) locate the smartphones current position on the map.

• Next to the location icon is an hour glass icon that will allow users to search through a list of available cities.

• Pinching the screen zooms in on the map, showing additional cities.

• Sliding the screen left and right will continue to show the remainder of the map

Local Time screen

Uploading local time into watchThe upload icon will change from gray to blue once a location alternative to the last know local time location has been chosen.

2

Tap the upload icon.• A loading circle will be displayed while upload occurs.• When complete, the loading circle will disappear and the

upload icon will return to a gray color.• If the watch is in [L-TM] mode, the hour and minute hands

will adjust accordingly.

3

Note: Selecting an alternative local time but not uploading the information will cause the watch to remain at the last local time in memory.

Select the Local Time section on the app.• The watch must be in either [TME] or [L-TM] mode with the

crown fully push in.

1

Select a local time.• Either tap on an available city on the map or adjusting the UTC

time difference.Note: The local time must be different from previously selected local time.

AlarmThe 24-hour alarm can be set or checked while the watch is in[ALM] mode. Alternatively, the app can also set the alarm.• The alarm sounds, on the watch, for 15 seconds once every 24 hours

(depending on settings).• Specific days of the week can be selected through the app. • Up to 6 alarms information may be saved by the app. Only one may be used at

any given time.

Initially, the app will display the Alarm off and the menu will be a light gray. • Sliding the toggle will change the

alarm from off to on, or reverse. • Alarm time is displayed in a 24-hour

format.• Tapping the time will open an

additional menu for alarm editing.• Tapping the icon on the bottom

right will open a list of previously set alarms.

Alarm screen

Uploading alarm into watchThe Alarm menu will become active once the slider bar has been swiped to the right.The upload icon will change from gray to blue once an alternative alarm time setting from the last know setting has been chosen.

2

Tap the time or clock image at the lower right corner.• Tapping the time in the center of the screen will bring

3

Note: Selecting an alarm time but not uploading the information will cause the watch to remain at the last alarm setting in memory.

Select the Alarm section on the app.• The watch must be in [TME], [L-TM], or [ALM] mode with

the crown fully push in.

1

Swipe the slider bar to the right.• Sliding the toggle bar will change the alarm between off (left)

and on (right).

• When setting an alarm, scroll through the hour and minute to choose the time to be set.

• Tapping on the days of the week will toggle the selected day on or off. Light gray color indicate that the day is off while black is on.

• When ready, the "Set" icon will make information available for upload.

• Up to 6 alarm information can be stored. Saving additional alarms will erase the oldest information set.

Select an Alarm time and/or days of the week.• Scroll through the hour and minute wheels until the correct

time has been chosen.• The days of the week may be toggle on or off by tapping on the

day. Light gray color is off and black is on.

4

Tap "Set".5Tap the upload icon.• A loading circle will be displayed while upload occurs.• When complete, the loading circle will disappear and the

upload icon will return to a gray color.• If the watch is in [ALM] mode, the hour and minute hands

will adjust accordingly.

6

up the hour, minute, and day of the week alarm time options.• Tapping the clock image will show any previously used alarm

times. Up to 6 alarms will be saved, and additional alarms will be take the place of the oldest. To see all, slide the page down.

Note: Selecting the days of the week may only be preformed on the app. When an alarm is manually set on the watch, all days are on by default.


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Light LevelThe Light Level section records and tracks the watches power generation. The watch has a solar cell under the dial and stores the power generated by the cell in its built-in rechargeable cell. The cell is charged by exposing the dial to any light such as sunlight or fluorescent lamps.• The Light Level section has three tracking options: Day, Week, and Month.• Sliding the yellow dot below the tracking options changes screens.• Within the Month screen, the extended connection time options are available

The intensity level of light gathered by the watch is displayed at every hour.• The intensity of the light level directly relates to the amount of power the

watch generates.

Day

Previous days light levels can be displayed for up to seven days.• Sliding the yellow dot below the numbered dates changes the display to the

previous days.

Week

The horizontal axis of the graph tracks the average power generation of a day.• The average light levels for a week are displayed by a white background.• Sliding the graph vertically will show additional days stored in memory.• Once the average light levels for a previous week has risen past a specific

amount, extended connection time options will become available.

Month

When the average weekly light levels of a previous week exceeds the +2/+4/+6 lines, you can tap on the extended time symbols to increase the watch and smartphones connection for the current week. • The default connection time is 6 hours.• After total connection time has run out, the watch and smartphone will

automatically disconnect.

Extended connection time

No extended connection time.• When the previous weekly power generation falls

+2 extended connection time.• When the previous weekly power generation is past the


Note: Current power generation does not affect the extended connection time for the same week.

Note: If the extended connection time options are available but the user does not select an option, the connection time will be at the default level.

below the required amount, the watch and smartphone connection time will be at the default level.

first line, connection time of an additional 2 hours will be available. • Total connection time 8 hours.

second line, connection time of an additional 4 hours will be available. • Total connection time is 10 hours.


second line, connection time of an additional 6 hours will be available. • Total connection time is 12 hours.

NotificationsNotification sound and vibration can be activated by using [Notification] settings on the app in addition to the indication of the second hand. • Notification by sound or vibration will occur even when the second hand

cannot indicate notification. In addition, notification sound and vibration occurs again with notification indication by the second hand when the hand indication was postponed.

• Sound and vibration options can be chosen per each type of notification.• Filtering options can be applied to certain notifications

Notification indication on the watchThe second hand points the notification indication corresponding to the type of received notification.

Notification indication by the second hand

Indication Position Meaning

CallINFO

LL

ACT

55 second50 second

45 second

40 second

Incoming phone callsVarious info notificationDisconnection notification (Link Loss)Receiving time info for connecting (activation)

• The notification indication by the second hand is shown only when the mode of the watch is [TME] or [L-TM] and the position of the crown is 0 . When the watch receives notification in statuses other than above, notification indication is postponed until its status changes to any one above.

• When the watch receives a new notification while it indicates a notification, the old one is canceled and the new one is indicated.

Sound and vibration strengthPrior to receiving notifications, the user may want better understand the intensity of the watches sound and vibration.

Note: Testing the watches sound and vibration must be done manually and cannot be done through the app. The intensity of the sound and vibration cannot be changed.

Testing watches sound The notification sound feature can be checked.• You cannot test while the power reserve level is at "0".

2

Change the mode to [ALM] (page 2) and pull the crown out to position 2 .• The current alarm time will be displayed and the function hand

will show the alarm setting (ALM ON/OFF).

1

Press and hold the upper right button B .• The alarm will sound and repeat for as long as the button is

held.3 Change the mode to [TME] and push the crown in to position

0 to finish procedure.The second hand and function hands returns to normal.

Testing watches vibrationThe notification vibration feature can be checked.• You cannot test while the power reserve level is at "0".

2

Change the mode to [ALM] (page 4) and pull the crown in to position 0 .• The current alarm time will be displayed and the function hand

will show the alarm setting (ALM ON/OFF).

1

Press and release the upper right button B .The watch starts vibrating.• Notification vibration is repeated five times.

3 Change the mode to [TME] and push the crown in to position0 to finish procedure.

The second hand and function hands returns to normal.


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Link LossPhone/FacetimeSMS/MessagesMailInbox by GmailGmailCalendarRemindersTwitterFacebookMessenger (Facebook)HangoutsInstagramLINELinkedinSkypeSnapchatUberViberWeChatWeiboWhatsApp

AndroidPF*FPPF**P

FP

P

PPPPPPPPPPP

ApplePFFFPPPPFP

P

PPPPPPPPPPP

F = Filter AvailableF* = Phone only, FaceTime not availableF** = Filters coming soon

Canceling the notification indicationThe second hand showing notification indication does not return to indicate the seconds until the indication is canceled.• Once manually canceled, notification indication cannot be shown again.

Press and hold the lower right button A or the upper right button B for 1 second while notification is indicated.The notification indication is canceled and the second hand returns to indicate the seconds.• Changing the position of the crown also cancels the

notification indication.

1

Enabling notificationsThe Notification section controls notification indications of varying options.• The following is a list of options that can be edited individually.

Within each option may be one of the following.

Notify sliderA slider bar that enables or disables notifications indications.

Sound and vibrationA bell icon that represents sound and vibration added to a notification.• Tapping the icon changes through the

different options.

Help symbolThe "question mark" symbol at the bottom right of the screen opens a new menu to better explain the possible options for sound and vibration.• Tapping the "X" icon returns the previous

screen.

FiltersCertain options have filter capabilities. Filters allow the user to choose contacts that will be the only recognized notification for a specific option.

Uploading informationCertain options will need to be uploaded to the watch in order for the notification options to apply.• Tapping the upload icon will bring up a loading circle. Once complete, the app

will return to previous options.

All ButtonAn "All" button will act as if the filter is off and all incoming notifications will be allowed through.

Select ButtonThe "select" button opens a list of available filter choices. Different options filters will pull from different lists associated with the smartphone.• Phone, FaceTime, and Messages filters will pull from the users contact list.

Note: Up to 32 filters may be applied on Apple devices. FaceTime only available on Apple devices.

• Mail filters for Apple pull from the users contact that have email accounts. • Gmail filters for Android pull from the users email accounts directly.• Facebook, Facebook Messenger, and Twitter filters pull from associated

accounts.

Once filter options are available, tapping on the contact will select that contact as a chosen filter by the representation of a check mark.

Check Mark ButtonSelecting and deselecting the check mark button enables and disables the whole list of contacts at one time. • When the check mark is tapped and becomes a light blue color, the entire list

of contacts will be chosen and be considered filtered items.• When the check mark is tapped and becomes a light gray color, the entire list

of contacts will be deselected.Note: Enabling all contacts will act the same as selecting the "All" button. Deselecting all contacts will be the same as turning off the notification.

Note: Not uploading information will cause the watch to remain at the state in memory.

SettingsThe Settings section stores interactions between the watch and smartphone.

Pairing InformationThe watch can save up to 3 paired saving destinations. This option will display the name of the smartphone that corresponds to the each save destination.• The devices name will be based on what the smartphone calls itself

within its own settings .

Time SyncA toggle switch controls if the watch will automatically update the time, based on the time of the smartphone, whenever paired.

Disconnection Time ManagerThe app will disconnect with the watch once every date a specific time regardless of connection time. The user may choose when the disconnection will occur by altering the rotating hour and minute dials.• The default disconnection time is 12:00 am (midnight).• The disconnection time manager is displayed on a 24-hour format

Find My SmartphoneA toggle switch controls if the watch will be able to contact the smartphone through the "Find my smartphone" feature.• For Android devices, smartphone will need to have sound enabled

and not be in silent mode to properly operate this feature.• To dismiss "Find my smartphone" alarm, make sure the app is open

and follow the on-screen instructions.

Note: Toggle switches that are: blue (right) are ON

and light gray (left) are OFF.

HelpThe Help section stores instructions and additional information to aid users operate features of the watch. At the bottom of the section the current version of the app. • It is recommended that the user keeps the app updated with the latest version

for optimal performance.

Instruction manualsDigital, PDF, full and abbreviated instruction manuals are available to download and view through this option.The instructions have been made available in English, Japanese, French, Spanish, Dutch, Italian, Portuguese, Chinese (traditional and simplified).• Select the desired language to access the instructions for that language.

Official WebsiteAccess to the official Citizen global website is available through this link. For access to a regional Citizen site, click on the "Select Region" pull down bar at the top right corner of the page.• For regional support, please contact the correct listed location.

FAQA list of frequently asked questions is available through this link.

Firmware UpdateFirmware updates are enabled through this option. • When available, the words "Firmware update" will become dark and

a triangle with an exclamation mark will be present.• For more details on updating firmware, see page 5.


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Troubleshooting

If the time, calendar, or function hands are not shown correctly even after proper reception of the time info, check whether the reference position is correct.• It the hands and indication do not reflect the correct reference position, the

time and calendar will not be indicated accurately even if the time info is received.

Checking and correcting the reference position

To correct or check reference position, refer to the full instruction manual by visiting the following website:

http://www.citizenwatch-global.com/g/im/w770.html.

Symptoms and Remedies

Symptom Remedies PageConnection problems

Connection is unsuccessful.• If the remedies

on the right do not solve the problems, consult an authorized service center.

Check the power reserve 2Check the mode and position of the crown of the watch. 2

Make sure the dedicated app is running. -Turn off other smartphones that also have the dedicated app. -

Make sure that the save location is correct. 3

Check the Bluetooth settings of your smartphone. -

Remove registration information on your watch and smartphone Bluetooth settings and register again.

4

The smartphone cannot be registered.

Check and try another saving destination. 3Remove registration information on your watch and smartphone Bluetooth settings and register again.

4

Notifications not working.

Check to connection status (ON/OFF) 3

Check power reserve. 2Check the mode and position of the crown of the watch. 2

Check the notification settings of the app. 8Make sure firmware is updated to latest version. 5

Disconnect and reconnect watch and smartphone. 3


4

Avoid anything that will block out or disrupt radio waves. -

Connection breaks unintentionally.

Make sure the dedicated app is running. -

Check settings of the app. 8Check whether the smartphone exists within the connectible range (about 10 meters or 33 feet).

-

Avoid anything that will block out or disrupt radio waves. -


4


Symptom Remedies PageConnection problems cont.

Connection breaks unintentionally cont.

Extended connection time may have run out. 7

Disconnection time may have occurred. 8

Pairing additional smartphones.

Up to three smartphone pairing information can be stored on the watch. 3

Make sure to the choose a clear and available save location. Change save location if needed.

3

Check the mode and position of the crown of the watch. 2

Follow steps for registering a new device. 3

Reading save location information.

The watch can not display if a save location has pairing information actively stored. -

The app's Setting section has a "Pairing information" tab that displays registered device saved with the watch.

8

Features not working

Time is not automatically updating when paired.

Check to see if watch and smartphone are successfully connected. 2

Make sure the dedicated app is running. -

Check settings of the app. 8

Time is not automatically updating at 3am when disconnected.

App must be running in background. -Check the mode and position of the crown of the watch. 2

Make sure that the save location is correct. 8If watch is in power saving mode, update will occur when power saving mode is disabled and previous steps are complete.

-

Cannot make the Find My Smartphone feature emit sound.

App must be running in background. -Check the mode and position of the crown of the watch. 2

Check to see if watch and smartphone are successfully connected. 2

Make sure the smartphone is not in silent or vibrate mode. -

Reading 2 o'clock sub dial options.


Pressing the lower right button changes the multifunction hand indication. 2

When connected to app, the multifunction hand will change to the Bluetooth ON/OFF option. Other options are still available for selection by repeating last step.

-

Second hand not moving.


Clear notifications if present. 8Check and correct reference position. See full instruction manual. -


Documents

citizen Bluetooth Watch W770 App Instruction Manual · 3/9 CITIZEN Bluetooth Watch W770 App Instruction manual Pairing watch and smartphone Before registration • Information for