Cisco’s Intelligent Automation for SAP on UCS · Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. SAP Incident Analysis Workflow Example

© 2009 Cisco Systems, Inc. All rights reserved. Presentation_ID

Cisco’s Intelligent Automation for SAP on UCS Nathaniel Crook Systems Engineering Manager IASBU

© 2009 Cisco Systems, Inc. All rights reserved. Presentation_ID 2

Adapters on the Intelligent Automation Platform

Engine

Incident

Analysis & Task

Automation for SAP

TEO Automation Packs

VMWare Remedy

• Role-based access

• Task Delegation

• Process Execution

• Scheduling

• Event triggering

• Human Approvals

• Assignments & Notifications

• Auditing & Reporting

Tidal Enterprise Orchestration Platform

Corrective Actions for SAP

BW & BWA Automation

for SAP

System Refresh &

System Copy for SAP

Set of Core Processes, Activities, Events & Tasks

Automation Core Platform

Delivery

• Web Based Portal

• Client Console

• Reporting

• Ticketing Integration

• Operations Managers

• CLI

SSH UCS Networks DB

Network Support Automation

Compute/Cloud/UCS


SAP Incident Analysis Workflow Example


Dialog Response Time



CCMS/SolMan: Where the Alert Begins

SAP Best Practice Parameters

Filter Through The Noise


SM 66 STAD

Page In/Out LAN.*

Locks, Full Table Scans, Disc I/O

Multiple Servers or Isolated?

Automate Incident Triage and Analysis

SM 50


Automation

Summary

Automation

Summary

Automation

Summary

Automation

Summary

Automation

Summary Automation

Summary



Web Based Console for Alerts


Automation Summary Report






SAP Task Automation Workflow Example


Automate Daily Health Checks


Schedule the health

check to run multiple

times per day

Observe the

process as it

completes

Automation Summary for Data Collected


Other Out-Of-The-Box Automated Checklists BI Checklist Enterprise Portal Checklist


System Copy and System Refresh


A shorter overall copy window will allow for

more frequent copies

Elimination of manual errors

No missed steps such as turning off output

devices and RFC’s that can cause erroneous

data to be sent from QA to production

Multiple refreshes can run at the same time

without the need for a larger staff i.e. prod to

QA and prod to training

Web based alerts and email notification

19

Automated System Refresh and Copy

© 2009 Cisco Systems, Inc. All rights reserved. Presentation_ID 20 20

Templates Based on SAP Best Practices


Focus Strategy

A. Automation of the SAP Pre-Refresh Procedures Approvals and Notifications

Execute SM37 on the Source System

Execute SPAD & STRUST on the Target System

B. Orchestrate the SAP Data Migration R3 Load

Rman

Backup/Restore

C. Automation of the SAP Post-Refresh Procedures Final Sign Off and Review

Execute SM59, BDLS Optimization, SMLG on the Target System

D. Incorporate Custom Refresh Procedures


Return on Investment

•QC3 Before TEO:

• QC3 weekly system copy used to take 2 hours every weekend for up to 50 individual steps

•QC3 After TEO:

• QC3 refresh runs fully automated in 15 min

• Improvement for approximately 50 refreshes per year

• Downtime reduced from 100 hrs to 12.5 hrs

•QC2 Before TEO:

• QC2 weekly system copy used to take 1 week

•QC2 After TEO:

• QC3 refresh runs fully automated in 1 weekend

• Downtime reduced from 168 hrs to 48 hrs


Value Added Improvement - BDLS

Auto/semi automation of index creation

Query SAP System and determine top tables that require index on non-key field LOGSYS/AWSYS

For example, an index can optimize the validation step running in 5-10 min vs. a 4 hour search against a large table.

DB Adapter functions

Turn off all table logging and journaling

Use Optimized BDLS program

Cap search at a max 10,000 record read during verification process, enough to establish existance

Enhanced template uses cursor based update techniques

Use parallelized BDLS processing (Break out large tables in their own jobs)

DB Adapter functions

Remove temporary indexes

Restart table logging operations

Logical System Name Conversion of

approx. 1,500 DB tables

Tidal BDLS Program

Optimized Code

Template

Generated BDLS Program

For Client

Process Time: Parallelized

(multiple threads

Available)

Query / Validation

DB Update


SAP on UCS


Challenge: Reduce Data Center Operational TCO (Total Cost of Ownership)

Platform Value Differentiator in the Marketplace

Cisco UCS with Intelligent Automation

Cisco UCS

Reduces

Infrastructure

Operational TCO

Comprehensive Operational TCO Reduction across

the Enterprise

Cisco

Intelligent

Automation

Reduces

Application

Operational TCO

• Tidal Enterprise Orchestrator

• Tidal Intelligent Automation for SAP




Nathaniel Crook

Value Proposition TEO for UCS


TEO for UCS Scenario Examples

1) TEO for UCS System Awareness

2) TEO for UCS - Application Awareness (SAP)




1) Data Center Hot Spot Scenario

• Temperature threshold breached

• Power threshold breached

Monitor UCS Server

Power Utilization

Monitor UCS Server

Temperature

Within Range? If No

Create Alert

Migrate Service Profiles

to Available Blades

TEO for UCS (System Awareness)

Provision VMs or OS

with TSP/BMC

Create Approval

Request

Reference “Available

UCS Blades”



UCS Event trigger, could also be based upon a UCS Fault like a failed NIC

VMWare adapter takes action on the ESX host

Move the Service Profile to an available blade

VMWare adapter takes action on the ESX host

Web Based Approval Request Auto Generated

Shut Down UCS Server through UCSM

Boot the UCS Server through UCSM


What is it?

• Automate taking actions or tasks based on events and metrics in UCS and applications. For instance, dynamically repurposing hardware or moving hosted applications based on intelligent analysis.

Why does it matter?

• Creates an “intelligent automated system” that quickly reacts to UCS and application level events and metrics and can perform administrative or corrective actions. For instance, allocate appropriate resources on the fly based on events or analyzed conditions.



Nathaniel Crook

Value Proposition Application Awareness SAP on UCS



SM 66 STAD

Page In/Out LAN.*

Locks, Full Table Scans, Disc I/O

Multiple Servers or Isolated?

Automate Incident Triage and Analysis

SM 50


Example: Application Awareness (SAP) Work Process Utilization

SAP Dialog Work

Process Utilization

Work Process

Analysis

Threshold Breached?

Create Alert

Locate “Available

UCS Blades”

Create Approval

Request

Bring Up New UCS

Blade with Service

Profile for SAP PROD

App Server

Repurpose Existing

DEV/QA SAP Blade

with Service Profile

for SAP PROD

App Server

Start and Configure

SAP App Server

SAPGUI & SMLG


TEO for UCS (Application Awareness for SAP)






Documents

Cisco’s Intelligent Automation for SAP on UCS · Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. SAP Incident Analysis Workflow Example