Cisco Webex Boards Administrator Guide Collaboration Endpoint Custom text to video stream (Codec Plus,

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  • D15429.05 Board Administrator Guide CE9.13, JUNE 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved. 1

    Cisco Webex Boards Administrator Guide

    Collaboration Endpoint software version 9.13 JUNE 2020

    Administrator guide for Cisco Webex Boards

    https://www.cisco.com

  • D15429.05 Board Administrator Guide CE9.13, JUNE 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved. 2

    Cisco Webex Boards Administrator Guide

    Table of contents Introduction ....................................................................................................................... 5

    User documentation and software ....................................................................................... 6 What’s new in CE9 ................................................................................................................ 7 Webex Boards at a glance .................................................................................................. 19 Power On and Off ............................................................................................................... 21 How to administer the video conferencing device ............................................................. 22

    Configuration .................................................................................................................. 26 User administration ............................................................................................................. 27 Change the device passphrase .......................................................................................... 28 Restrict the access to the Settings menu ........................................................................... 29 Device configuration ........................................................................................................... 30 Add a sign in banner ........................................................................................................... 31 Add a welcome banner ....................................................................................................... 32 Manage the service certificates of the device ................................................................... 33 Manage the lists of trusted certificate authorities - CAs .................................................... 34 Set up secure audit logging ................................................................................................ 38 Delete CUCM trust lists....................................................................................................... 39 Change the persistency mode............................................................................................ 40 Set up an SMTP email server ..............................................................................................41 Set up ad hoc multipoint conferences ................................................................................ 42 Set up Intelligent Proximity for content sharing .................................................................. 44 Adjust the video quality to call rate ratio ............................................................................. 49 Adjust the video quality to call rate ratio ............................................................................. 49 Add corporate branding to the screen and Touch 10 user interface ................................. 50 Choose a ringtone and set the ringtone volume ................................................................ 52 Manage the Favorites list .................................................................................................... 53 Set up accessibility features ............................................................................................... 54 Provisioning of product specific configurations from CUCM .............................................. 55

    Peripherals ...................................................................................................................... 57 Connect an input source..................................................................................................... 58 Information about 4K resolution .......................................................................................... 60 Information about HDMI cables ........................................................................................... 61 Set up the SpeakerTrack feature ........................................................................................ 62 Connect the Touch 10 controller ........................................................................................ 63 Connect the ISDN Link ........................................................................................................ 66

    Thank you for choosing Cisco!

    Your Cisco product has been designed to give you many years of safe, reliable operation.

    This part of the product documentation is aimed at administrators working with the setup and configuration of the video conferencing device.

    Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!

    May we recommend that you visit the Cisco web site regularly for updated versions of this guide.

    The user documentation can be found on ► https://www.cisco.com/go/board-docs

    How to use this guide The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.

    https://www.cisco.com https://www.cisco.com/go/board-docs

  • D15429.05 Board Administrator Guide CE9.13, JUNE 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved. 3

    Cisco Webex Boards Administrator Guide

    Maintenance ................................................................................................................... 67 Installing new software ....................................................................................................... 68 Add option keys .................................................................................................................. 70 Device status ...................................................................................................................... 71 Run diagnostics ................................................................................................................... 72 Download log files ............................................................................................................... 73 Access the Technical support screen .................................................................................74 Create a remote support user ............................................................................................ 75 Backup and restore configurations and custom elements ................................................. 76 CUCM provisioning of custom elements ............................................................................ 77 TMS provisioning of custom elements ................................................................................ 78 Revert to the previously used software image ................................................................... 79 Factory reset the video conferencing device ..................................................................... 80 Factory reset Cisco Touch 10 ............................................................................................. 83 Factory reset Cisco TelePresence Touch 10 ...................................................................... 84 Capture user interface screenshots ................................................................................... 85

    Device settings ............................................................................................................... 86 Overview of the device settings ......................................................................................... 87 Audio settings ..................................................................................................................... 92 BYOD settings ..................................................................................................................... 94 CallHistory settings ............................................................................................................. 95 Cameras settings ................................................................................................................ 96 Conference settings ........................................................................................................... 97 FacilityService settings ..................................................................................................... 102 H323 settings .................................................................................................................... 103 HttpClient settings ............................................................................................................ 106 HttpFeedback settings ...................................................................................................... 107 Logging settings ............................................................................................................... 108 Macros settings .................................................................................................................110 Network settings ................................................................................................................111 NetworkServices settings ..................................................................................................119 Periphera