Case Study 2

FLORIDA DEPARTMENT OF MANAGEMENT SERVICES

Kisha D. Boyd

Strayer University

CIS 505 – Communication Technologies

Professor Ronald Jackson

Midterm Part 2

Discussion Points:

1. What security mechanisms are needed to protect the DMS systems from both state employees and users accessing over the Internet?

Two security mechanisms needed to protect the DMS systems are Virtual Private Networks and IP Security.

Virtual Private Networks (VPN) makes use of encryption and special protocols to provide security for those using the Internet or some other public network to interconnect sites. These public networks provide an access path for telecommuters and other mobile employees to log on to corporate systems from remote sites. The state employees would have to use the VPN to access the DMS by authenticating using their work credentials.

IP Security (IPSec) provides the capability to secure communications across a LAN, across private and public WANs and across the Internet. Some examples of IPSec are:• Secure branch office connectivity over the Internet: A company can build a secure virtual private network over the Internet or over a public WAN. This nablesa business to rely heavily on the Internet and reduce its need for private networks, saving costs and network management overhead.• Secure remote access over the Internet: An end user whose system is equipped with IP security protocols can make a local call to an Internet service provider (ISP) and gain secure access to a company network. This reduces the cost of toll charges for traveling employees and telecommuters.• Establishing extranet and intranet connectivity with partners: IPSec can beused to secure communication with other organizations, ensuring authenticationand confidentiality and providing a key exchange mechanism.• Enhancing electronic commerce security: Even though some Web and electronic commerce applications have built-in security protocols, the use of IPSec enhances that security. IPSec guarantees that all traffic designated by the network administrator is both encrypted and authenticated, adding an additionallayer of security to whatever is provided at the application layer.

2. Visit the DMS Web site and list the major services found there. Discuss the relative

merits of each.

The DMS is a shared service provider that supports state agencies and state employees through: Human Resource Support and Business Operations.

Human Resource SupportThe Department of Management Services is responsible for managing the state personnel system, including:

Insurance Benefits Florida Retirement System Human Resource Management People First

In operating these systems, DMS strives to provide the high-quality service our customers expect and deserve while decreasing the operating costs of state government so that more resources can be focused where they are needed most.

Insurance Benefits o The Division of State Group Insurance (DSGI) offers and manages a

comprehensive package of pre- and post-tax health and welfare insurance benefits for active and retired state employees and their families, including:

a variety of health insurance options flexible spending and health savings accounts life insurance dental, vision and other supplemental insurance products

Florida Retirement System o The Division of Retirement (Division) was established to administer the Florida

Retirement System (FRS), which was created in December 1970 to consolidate existing state-administered retirement systems. Since its creation, the Division’s responsibilities have expanded to include:

Administering Monitoring Overseeing Ensuring Compliance

Human Resource Management o Florida's state employees are our most valuable resource. They are the face of

state government. The Division of Human Resource Management works with agency personnel offices to develop human resource policies, practices and strategies. As human resource professionals, it is our responsibility to ensure that the State's HR policies and practices are designed to attract and support the employees who serve the people of Florida.

People Firsto People First is the state’s self-service, secure, web-based personnel information

system and enterprise-wide suite of human resource (HR) services. The system streamlines and automates many of the state’s HR functions and is comprised of the following modules:

payroll preparation,

attendance and leave, recruitment, benefits administration, human resources management organizational management.

o The system is integrated with a current and historical database, the data warehouse.

Business OperationsThe Department of Management Services is responsible for managing general business operations of state government, including:

State Purchasing Real Estate Development and Management Fleet Management, Federal Property Assistance & Correctional Privatization

In operating these systems, DMS strives to provide the high-quality service our customers expect and deserve while decreasing the operating costs of state government so that more resources can be focused where they are needed most.

State Purchasingo Florida's purchasing power allows the Division of State Purchasing to deliver the

best value in goods and services for state agencies and local governments. State Contracts, Agreements and Price Lists Doing Business with the State of Florida Vendor Information MyFlorida MarketPlace Documents, Forms, References & Resources Florida Emergency Network Florida’s Public Purchasing Training and Certification

Real Estate Development & Managemento The Department of Management Services' (DMS) Facilities Program, also known

as DMS' Division of Real Estate Development and Management (REDM) is responsible for the overall management of the Florida Facilities Pool (Pool), as well as other facilities and structures DMS has been given responsibility to manage. REDM has three bureaus:

Bureau of Leasing Bureau of Operations and Maintenance Bureau of Building Construction

Fleet Management, Federal Property Assistance & Correctional Privatizationo The Division of Specialized Services is programmatically the most diverse of all

Divisions within the Department. The Division provides oversight responsibility for the state's fleet, aircraft, federal property surplus program and private prisons

Bureau of Motor Vehicles & Watercraft Management: Responsibilities include the approval of all purchased mobile equipment for state agencies. It also provides disposal of the same through auctions

Bureau of Federal Property Assistance: Responsibilities include acquiring federal surplus or excess military equipment from the federal government and transferring it to agencies to assist in deferring the cost of new equipment.

Bureau of Private Prison Monitoring: Responsibilities include the oversight and contractual compliance for the private prison system within the State of Florida.

3. Suggest improvements to existing services and suggest new services that should be added.

I found this website to be very informative. It provided a host of services for state employees as well as the general public on the different services the DMS has to offer. With all the advancements we have made in technology through the use of the internet, consumers are always looking for ways to do things online. Long gone are the days of actually going to government agencies to get forms, applying for jobs, and even applying for retirement benefits but along with providing these services IT management has to do it in a fashion that is cost efficient as well as secure. You don’t want just anyone having access to your companies information.