CII Developments Julie Hicks Area Marketing Manager Chartered Insurance Institute

The CII Change in learning Qualifications Chartered status Other initiatives Questions

Not just insurance…

CII worldwide membership

The CII • World’s largest professional body for insurance and financial services

• 120,000 members, in over 150 countries

32,748

16,900 7,816

20,993

5,458

CII

Ordinary Cert Dip ACII FCII

5,168

5,367

20,100

3,034

1,888

PFS

Student CertPFS DipPFS APFS FPFS

Membership useful to career • Top 3 reasons for joining:

– Studying for a CII qualification

– Work in the profession

– To use a designation/title

• Top 3 reasons for progressing qualifications:

– Improve knowledge and understanding

– Enhance career prospects

– Demonstrate competence

Changing nature of education Traditional

Training The hard way Too much and I’ll leave

Required to keep me

Continuous and expected – on demand

Learning style

Classroom Facilitated (Classroom)

Independent Collaborative and networked

Technology use

Uncomfortable Unsure Unable to work without it

Unfathomable if not provided

Feedback No news is good news

Once per year Weekly On demand and nurturing

Problem-solving

Hierarchical Horizontal Independent Collaborative

Commun-ication style

Top down Guarded Hub and spoke

Collaborative

Source: Lancaster, L.C. and Stillman, D. When Generations Collide: Who They are. Why They Clash. How to Solve the Generational Puzzle at Work. Wheaton, IL. Harper Business.

SELECTED ISSUES

• Supply side – Classrooms including cloud computing, game-

based learning, mobile learning, learning analytics, open content

– Use of technology (smartphone, tablet, e-reader, games console) to connect people and knowledge

– Growth in distance learning and blended learning

• Demand side: how students learn – University experience has changed massively in

recent years – more to come (OCW, MOOC) – 96% of US universities offer some courses

online, 93% of US teachers believe online tools improve impact, huge growth rate in online enrolment

– Corporate buyers largely unaware (unless via kids)

• Tuition fees impact

– Return of apprenticeships: companies offer non-graduate entry

– May take years for genuine market to emerge

• School reforms – Greater diversity of

provision (academies, free schools) – no LA control

• Other trends – Relaxation of rules around degree-

awarding powers – Poor evidence base on training

effectiveness; so procurement often non-rational

Emerging

Delivering relevant qualifications • Modular, progressive and compliant

• Meets the needs of individuals and employers

• Practitioner-led: by the market, for the market

• Continuing evolution: consultation is king

• Vocational & academic = the professional solution

General insurance

• Completion requirements FS credits >50% at qualification level

• Assessment methods – Coursework – Mixed assessment

• New subjects

Advanced Diploma

Diploma

Certificate/Award

Financial services

• New subjects

• Assessment methods – Coursework

• New markets/sectors

– Life and Pensions

Advanced Diploma

Diploma

Certificate/Award

Why Chartered?

• Granted in the public interest

• Implies status and engenders public trust

• Broad recognition

Chartered Titles • Individuals

– Chartered Insurer – Chartered Insurance Broker – Chartered Insurance Practitioner – Chartered Financial Planner

• Corporate

– Chartered Insurers – Chartered Insurance Brokers – Chartered Financial Planners

Growth of Chartered • Chartered Firms: 29 Insurers, 137 Brokers, 676 Financial Planners

• 22,063 Individuals

16000

17000

18000

19000

20000

21000

22000

23000

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Changes to Corporate Chartered

• Contract that will formalise rights and obligations

• Stronger oversight and improved governance requirements

• Clearer and more precise criteria centred around competence, conduct and culture.

Member services • Increased local CPD delivered via the local institutes

• Enhanced, expanded technical CPD offering through Faculties

• Local institute audio CPD initiative

• Expanded knowledge services

• IT investment bringing technological enhancements to reality, including: – Choice-driven communications – Virtual communities

CPD app

CII Jobsite www.ciicareers.co.uk

CII Jobsite www.apprentices.cii-talent.com

Insurance made simple www.askciindy.com

So.....

Today’s learning objectives

You should now be able to:

• Outline who the CII represents today • Describe some of the changes to the CII’s qualifications framework • Identify the latest CII initiatives