CIGNA Corporation Jefferies 2011 Global Healthcare … PPTs/CIGNA...CIGNA Corporation Jefferies 2011 Global Healthcare Conference Matt Manders President, U.S. Clinical, ... Unique

Confidential, unpublished property of CIGNA. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2011 CIGNA.

CIGNA Corporation

Jefferies 2011 Global Healthcare Conference

Matt MandersPresident, U.S. Clinical, Service and SpecialtyJune 6, 2011

Confidential, unpublished property of CIGNA. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2011 CIGNA.2

Forward Looking Statements

Financial information is provided as of June 6, 2011 only. CIGNA does not undertake to revise or update this information.


Agenda

CIGNA Overview and Growth Strategy

Why We are Winning

Financial Highlights

Investor Considerations


Our MissionTo help the people we serve

improve their health, well-being and sense of security

4

Enduring Customer Value


Improving Health & Productivity

Actionable Information

Aligned Incentives

Transparency of Information

Programs and Solutions

ENGAGEMENT


CIGNA Overview: Diversified Portfolio of Solutions

Disability

Life andAccident

Voluntary

Dental andVision

Behavioral

DiseaseManagement

Pharmacy

ExpatriateBenefits

Int’l Health,Life &

Accident

HealthCare


Highlights of Ongoing Businesses

National provider of health & wellness services to variety of business segments– Serving over 48M

customer relationships, including medical membership of 11.4M

Industry-leading health advocacy and clinical management capabilities– Award-winning

consumer engagement capabilities

Leading productivity management programs

Best-in-class return to work results: 11% more quickly than competition

Leverage clinical programs with health business

Serving over 10M customer relationships

Global leader in Expatriate benefit solutions Established global

delivery infrastructure Unique distribution model

for Health, Life and Accident solutions

– Serving nearly 7M individual policies

Consistent double digit revenue, earnings growth with strong profitability

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HealthCare InternationalGroup Disability & Life

Serving over 65 million customer relationships


Go Deep. Go Global. Go Individual.

Execution of Growth Strategy


Execution of Growth Strategy: Product & Geographic Focus

U.S.Middle Market

Select Segment

Disability

National Employers

GlobalAsia Health, Life, Accident

Global Expatriate

Go Deep.



Execution of Growth Strategy


Why We are Winning: Focus on the Customer; Differentiated Capabilities and Service

Leading analytic capabilities to support “Go Deep”

strategy

Advantaged global and expatriate offering

Broad array of funding arrangements

Highly consultative selling approach and industry leading

sales force talent

Onsite health capabilities

Differentiated service model

Proven advantage in improving health through engagement and incentives

Integrated product offering

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Financial Highlights: First Quarter 2011 Results

Strong quarter: earnings growth in each of our ongoing businesses

Consolidated adjusted income1 of $375 million

– EPS2 of $1.37 (36% increase vs. 1Q 2010)

Consolidated revenue growth of 8%3

– Including 32% premium and fee growth in International

Strategy execution driving organic growth in targeted areas of focus

(1) Adjusted income from operations is shareholders’ net income excluding special items, GMIB business results, and realized investment results.

(2) Earnings per share (EPS) are on a diluted basis using adjusted income from operations.

(3) Consolidated revenue growth excludes impact of exiting the Medicare Individual Private Fee for Service business effective 1/1/2011. See www.cigna.com for the First Quarter 2011 earnings release for a reconciliation to reported revenue growth of 4%.

http://www.cigna.com/


Financial Highlights: Full Year 2011 Outlook

Now expect full year consolidated EPS1 of $4.65 to $5.00

– Would represent growth of up to 8% over strong 2010

Strong capital outlook– Expect $1.1 billion available for deployment in 2011

(already deployed $360 million through May 4th)(1) Earnings per share (EPS) are on a diluted basis using adjusted income from operations. Does not include impact of future share

repurchase, and assumes breakeven VADBe results.

(2) Earnings outlook reflects adjusted income from operations, which is shareholders’ net income excluding special items, GMIB business results, and realized investment results. Consolidated outlook includes expected results for Other, Run-off Reinsurance and Corporate.

Business Segment 2011 Outlook HealthCare $860 - $900 million

Group Disability & Life $275 - $295 million

International $275 - $295 million

Consolidated (2) $1,275 - $1,365 million


Investor Considerations

Creating Sustainable Shareholder Value

Solid performance in each of our ongoing businesses

Diversified portfolio of businesses with differentiated growth opportunities

Strong return on capital and free cash flow generation

Attractive 2011 and longer-term earnings outlook

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CIGNA Corporation

Matt MandersPresident, U.S. Service, Clinical and Specialty

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CIGNA Corporation Jefferies 2011 Global Healthcare … PPTs/CIGNA...CIGNA Corporation Jefferies 2011 Global Healthcare Conference Matt Manders President, U.S. Clinical, ... Unique