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Church Facility Management So4ware Solu6ons A Case Study Scott Wilson – Trustee Chairman [email protected] Wayne United Methodist Church Wayne, PA

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Church  Facility  Management  So4ware  Solu6ons  -­‐  A  Case  Study  

Scott Wilson – Trustee Chairman [email protected]

Wayne United Methodist Church Wayne, PA

 

What  is  a  Church  Facility  Management  So4ware  Solu6on?  

3-­‐4  Le@er  Acronyms  CFMS  –  Church  Facility  Management  So4ware  CMMS  –  Church  Maintenance  Management  So4ware  

CMS  –  Church  Management  So4ware  

ChMS  –  Church  Management  So4ware  Others…  

What  is  a  Church  Facility  Management  So4ware  Solu6on?  

3-­‐4  Le@er  Acronyms  

Membership  Management  

Small  Group  Management  

Schedule  Management  

Visitor  Management  

Giving  Management  

Pledge  Management  

Room  Scheduling  

Work  Order  Management  

Budget  Planning  

Repor>ng  &  No>fica>on  Management  

Project    Tracking  

Room    Scheduling  

Management  

Capital  Asset  Management  

Preventa>ve  Maintenance  Management  HVAC  

Integra>on  

What  is  a  Church  Facility  Management  So4ware  Solu6on?  

Future  Enhancements  

Inventory  Management  

Why  did  we  choose  in  this  type  of  solu6on?  

•  Good  Stewardship  (Responsible  spending)  •  A@empt  to  control  the  chaos  •  Intellectual  Capital  Collec6on  •  Track  Assets  –  One  loca6on  or  Mul6ple  loca6ons  •  Maximize  Capital  Asset  Lifespan  •  Reduce  Long-­‐term  Maintenance  Costs  •  Minimize  Costs  related  to  Spare  Parts  Inventory  •  Budgetary  Cost  Reduc6on  

–  Hopefully  Yes!  –  ROI  and  TCO  

Beyond  the  Features  –  Don’t  get  lost  in  the  shiny  new  toy.  

•  Established/Stable  Solu6on  Provider  /  Domes6c  Support  Organiza6on  •  User/Admin  Training  –  Free  or  For  Fee  

•  Remember,  we  are  not  an  IT  organiza6on  /  SaaS  vs.  Onsite,  Phone  App,  Other  •  Ease  of  use  –  Status  Dashboard,  Web  based,  Phone  app,  Request  Only  Portal  •  Facility  Tech/Engineer  Usage  Model  –  Open  and  close  requests  

•  Documenta6on/Content  Management  •  Cost  Structure  –  Per  seat,  Per  user,  Per  Square  Foot  

•  So4ware  Upgrade/Maintenance  Costs  (~20%)/Frequency  

•  Recovery  Cost  Calcula6on  –  ROI  and  TCO  •  ROI  =  ((Gain  from  Solu6on  –  Cost  of  Solu6on)  /  (Cost  of  Solu6on))  x  100  

Evalua6on  Process  •  Team  Approach  –  Trustees,  Facili6es  Leadership,  Facility  Staff,  Office  

Administrator,  In-­‐house  IT  Staff  (volunteer)  •  Determine  baseline  requirements  for  solu6on  (what’s  important?)  •  Create  a  score  card  &  Comparison  Matrix  •  Avoid  analysis  paralysis  •  Research/Demo  3-­‐5  solu6ons  

! Ask  other  church  facility  teams  –  Form  a  local  users  group  ! h@p://www.So4wareAdvise.com  ! h@p://Capterra.com  ! Google/Youtube  ! Free  online  demos  

Our  Approach  to  Selec6ng  a  Church  Facility  Management  So4ware  Solu6on  

UTILITIES  

Maintenance  

Insurance  

Property  Income  

Our  Approach  to  Selec6ng  a  Church  Facility  Management  So4ware  Solu6on  

Maintenance  

Current  Year  Projects  

Our  Approach  to  Selec6ng  a  Church  Facility  Management  So4ware  Solu6on  

Maintenance  

Current  Year  Projects  

20+  Year  Project  Calendar  

Our  Approach  to  Selec6ng  a  Church  Facility  Management  So4ware  Solu6on  

Maintenance  

Current  Year  Projects  

20  Year  Project  Calendar  

Documented  Asset  Inventory  

Our  Approach  to  Selec6ng  a  Church  Facility  Management  So4ware  Solu6on  

Maintenance  

Current  Year  Projects  

20  Year  Project  Calendar  

Documented  Asset  Inventory  

Op>onal:  Facility  Condi6on  Assessment  

Our  Approach  to  Selec6ng  a  Church  Facility  Management  So4ware  Solu6on  

Inventory  Management  

Work  Order  Management  

•  Track  Issues/Problems  

•  Historical  Perspec6ve  •  Capture  Intellectual  Capital  

•  Communica6ons  –  Email  No6fica6ons  

•  Project  Tracking  –  Grouping  Work  Orders  that  form  a  project  

Capital  Asset  Database  

•  Database  of  Capital  Elements  !  Equipment  –  Air  Handlers,  Boilers,  Water  Heaters  

!  Roof,  Windows,  Doors,  AC  Units,  Soffits,  Fascia,  Brick/Stonework,  etc.  

! Model,  Serial  Number,  Installa6on  Date,  Death  Date  

•  Time  Intensive  to  collect  and  data  entry  •  Death  Dates  –  Reference  Database  

•  Preventa6ve  Maintenance  Scheduling  

Facility  Condi6on  Assessment  

•  Process  of  cataloging  and  assessing  capital  assets  !  Equipment  –  HVAC,  Hot  Water  Heaters,  Pumps,  Boilers,  etc.  

!  Buildings,  Roofs,  Windows,  Doors,  etc.  

•  Permanent  record  of  building  construc6on  and  systems  !  Expedite  the  learning  process  for  new  management  and  staff  

•  Costs  !  Typically  based  on  square  footage  –  42,000  sq4.  !  Facility  Condi6on  Assessment  =  $5,063  one  6me  charge    

!  Preventa6ve  Maintenance  Scheduling  =  $1,000  one  6me  charge  

!     

Facility  Condi6on  Assessment  Vendors  

!  www.emgcorp.com/services/facility-­‐condi6on-­‐assessments/      

!  www.vfa.com/        

!  www.parsons.com/services/condi6on-­‐assessments/pages/default.aspx    

CFMS  Vendors  

CFMS  Cost  Considera6ons  

CFMS  COSTS   FacilityDude   Corrigo  Maintenance  Connec>on  

ManagerPlus   NetFacili>es  

Installa>on  Type  Offerings   SaaS   SaaS   SaaS  Desktop,  Hosted,  or  

Onsite  SaaS  

Cost  Factor  Priced  per  Square  

Footage  of  all  managed  facili6es  

Per  User/Per  Month   Priced  per  Seat  Priced  Per  Module/Per  

User  

Charges  by  the  site  (standalone  property  loca6on  with  one  or  more  buildings,  regardless  of  

square  footage/size)  

QUESTIONS?  

Church  Facility  Management  So4ware  Solu6ons  -­‐  A  Case  Study  

Scott Wilson – Trustee Chairman [email protected]

Wayne United Methodist Church Wayne, PA