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THOMAS W LOWE JR 2336 LEXINGTON AVE, PENNSAUKEN NJ, 856-397-3415, [email protected] OBJECTIVE Versatile, experienced office professional with conscientious approaches to developing great business relationships, seeking administrative position with a goal oriented company that offers the opportunity for continued growth. EXPERIENCE 10/1/2008 TO PRESENT Continuum Health Alliance- Division of Advocare 402 Lippincott Drive, Marlton, NJ 856-782-3300 MAILROOM COORDINATOR Coordinate and assist office manager, providing general office operation support, oversee mail management, including lock box accounts and postage due accounts with USPS and FedEx. Maintain, research, and update physician inquiries, requiring patient address, name, and insurance changes on excel spreadsheets through AS400 client management database and email. Act as liaison for 140 physician care centers, work with office manager’s staff utilizing and managing offsite courier services with time sensitive receipt of correspondence and payments, ahead of scheduled deadlines to international client, requiring 24 hour turnaround time. Utilize and assist outside 3 rd party scanning company with prepping, quality checking and conversion of insurance EOB correspondence, exceeding 2 million pieces per year to document website during the full cycle imaging process. Coordinate and manage office services through external vendors, UPS, USPS, Fed Ex, vending and shredding, create and monitor vendor reports through Microsoft excel. Support and oversee reception and front desk, receive incoming calls, provide assistance to callers, greet visitors, provide assistance as needed and maintain visitor sign in log. 10/1/1999 TO 6/1/2008 Automotive Rentals Inc – Division of Holman Enterprises 4001 Leadenhall Rd, Mt Laurel, NJ 856-778-1500 LICENSE AND TITLE ADMINISTRATOR Coordinated, and organized opening, sorting, distribution, logging and scanning of high volume state DMV title mail to corporate web based database system, filing to secured, fire protected area when finished. Acted as liaison with AP personnel, processing payments to state DMV and dealerships for all phases of the titling process, including title corrections and duplicates. Handled and responded to extensive contact with all levels of client management, dealerships, and state dmv personnel, through email, faxes, fleet track client case management database system and phone, troubleshooting title issues and projects from start to finish in a time sensitive environment.

Chronological resume tom lowe

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Page 1: Chronological resume  tom lowe

THOMAS W LOWE JR2336 LEXINGTON AVE, PENNSAUKEN NJ, 856-397-3415, [email protected]

OBJECTIVEVersatile, experienced office professional with conscientious approaches to developing great business relationships, seeking administrative position with a goal oriented company that offers the opportunity for continued growth.

EXPERIENCE

10/1/2008 TO PRESENT Continuum Health Alliance- Division of Advocare

402 Lippincott Drive, Marlton, NJ 856-782-3300

MAILROOM COORDINATOR

Coordinate and assist office manager, providing general office operation support, oversee mail management, including lock box accounts and postage due accounts with USPS and FedEx.

Maintain, research, and update physician inquiries, requiring patient address, name, and insurance changes on excel spreadsheets through AS400 client management database and email.

Act as liaison for 140 physician care centers, work with office manager’s staff utilizing and managing offsite courier services with time sensitive receipt of correspondence and payments, ahead of scheduled deadlines to international client, requiring 24 hour turnaround time.

Utilize and assist outside 3rd party scanning company with prepping, quality checking and conversion of insurance EOB correspondence, exceeding 2 million pieces per year to document website during the full cycle imaging process.

Coordinate and manage office services through external vendors, UPS, USPS, Fed Ex, vending and shredding, create and monitor vendor reports through Microsoft excel.

Support and oversee reception and front desk, receive incoming calls, provide assistance to callers, greet visitors, provide assistance as needed and maintain visitor sign in log.

10/1/1999 TO 6/1/2008 Automotive Rentals Inc – Division of Holman Enterprises

4001 Leadenhall Rd, Mt Laurel, NJ 856-778-1500

LICENSE AND TITLE ADMINISTRATOR Coordinated, and organized opening, sorting, distribution, logging and scanning

of high volume state DMV title mail to corporate web based database system, filing to secured, fire protected area when finished.

Acted as liaison with AP personnel, processing payments to state DMV and dealerships for all phases of the titling process, including title corrections and duplicates.

Handled and responded to extensive contact with all levels of client management, dealerships, and state dmv personnel, through email, faxes, fleet track client case management database system and phone, troubleshooting title issues and projects from start to finish in a time sensitive environment.

Utilized Microsoft word and created, Title documents, client Power of Attorney's, and served as Notary republic, sending to dealerships, and state DMV personnel when needed.

Created, organized and maintained various departmental excel spreadsheets, files, reference materials and lists of client vehicle identification numbers, plate numbers and registration expiration dates.

Page 2: Chronological resume  tom lowe

SKILLS Self-motivated, well organized, punctual and hardworking, creative approaches to strong business Relationships. Software/applications include AS400 Client management database, Centricity EMR – electronic medical records database, Internet Explorer, Microsoft word, Excel spreadsheets and outlook. DM500 series weigh on weigh(wow) mailing machine and Fed Ex online. Ability and desire to interact effectively independently as well as in a teamwork environment.