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1 Locked Bag 3006 GOONDIWINDI QLD 4390 Phone: (07) 4671 1422 Fax: (07) 4671 3890 [email protected] Locked Bag 3006 GOONDIWINDI QLD 4390 Phone: (07) 4671 1422 Fax: (07) 4671 3890 [email protected] INSIDE THIS ISSUE CEO Report CACP’S and Quality Report Hugh’s Safety Tips Brigalow News and Activity Calendar Brolga Warrigal News and Activity Calendar Infection Control Mary’s Quality Corner Comments and Complaints Meetings Education Happy Birthday Residents & Community Bernie Moignard 4th Shirley Devon 5th Vicky Robinson 5th Bessie Templeman 9th Boyd Wise 16th Noel McGovern 25th Claire Park 30th Staff Dianne Perkins 3rd Judi Batterham 14th Nita Magnay 14th KALOMA CHRONICLE April 2013 EDITION

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Page 1: Chronicle April 2013kaloma.org.au › wp-content › uploads › 2013 › 04 › Chronicle... · 1 Locked Bag 3006 GOONDIWINDI QLD 4390 Phone: (07) 4671 1422 Fax: (07) 4671 3890 ceo@kaloma.org.au

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Locked Bag 3006 GOONDIWINDI QLD 4390 Phone: (07) 4671 1422 Fax: (07) 4671 3890 [email protected]

Locked Bag 3006 GOONDIWINDI QLD 4390 Phone: (07) 4671 1422 Fax: (07) 4671 3890 [email protected]

INSIDE THIS ISSUE CEO Report CACP’S and Quality Report Hugh’s Safety Tips Brigalow News and Activity Calendar Brolga Warrigal News and Activity Calendar Infection Control Mary’s Quality Corner Comments and Complaints Meetings Education

Happy Birthday

Residents & Community

Bernie Moignard 4th Shirley Devon 5th Vicky Robinson 5th Bessie Templeman 9th Boyd Wise 16th Noel McGovern 25th Claire Park 30th

Staff Dianne Perkins 3rd Judi Batterham 14th Nita Magnay 14th

KALOMA CHRONICLE April 2013 EDITION

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Hello Everyone, At the time of writing this report to you our President and I are about to head of the State conference of Leading Aged Care Services, our peak body. As reported previously the next two years bring in substantial reform in the aged care sector. Some of it quite daunting in the face of recent reduced funding by the Commonwealth government. Particularly so when the sector is so underfunded as it is. I will be able to report back to you next month on what legislation changes have been confirmed to date. The Commonwealth government has just released its new fees for residential and community care and they are as follows, Residential care - pensioner $44.54 per day. non-pensioner $50.57 At the time of writing no increase has been advised for community package clients. Regarding maintenance requests - it is essential that requests are not given verbally to Zowie or Michael as these can easily be forgotten as they go about their work. Kaloma's policy is that all maintenance requests must be logged on our computerised maintenance program. For residents in our rental units please phone down to reception, or ask your family to log maintenance requests. When we are audited we are required to have a log of all maintenance. Zowie prints off the maintenance requests each day. If your request is urgent please advise staff when you phone and we will arrange for a tradesmen to attend to the matter. If unit residents don't have their maintenance requests addressed within 2 weeks then please telephone me so that I can follow up on the matter. We will be replacing some of the curtains in the rental units which have sun damage - probably with blinds so that they do not deteriorate. A 'thank-you to Sponsors' luncheon was held at Kaloma on 10th March. It was very successful and of course Dr Garry Shaw was a draw card. He and wife Jenny congratulated the Board and staff on the success of Kaloma and commented on how pleasant the facility looked. Please be advised that Sr Pat, the Foot Care nurse is retiring and will no longer be coming to Goondiwindi. Kaloma registered nurse Maureen Kneipp has experience in this area and Kaloma has paid for Maureen to undertake a refresher course recently. This is the way aged care facilities are moving these days. I believe it will add quality to our Foot Care program by having a staff member skilled in this area. The costs to low-care residents will remain the same as for Sr Pat. Community and rental unit residents are welcome to attend Kaloma to have their Foot Care attended however this must be by appointment. Community staff or the Medico Run will bring you to these appointments. Alternatively there is another Foot Care

Our Mission

Is to provide the highest standard of culturally relevant care based on

respect, compassion and choice while assisting residents to maintain

their emotional and spiritual identity and physical potential.

We strive to provide a safe and tranquil environment in which

individuality is upheld and extended families are involved.

KALOMA GOONDIWINDI

From the Chief Executive Officer

Penni Roberts

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person doing this service locally and if you wish I can provide you Tina Jennings' contact details. High care residents of Kaloma will have their Foot Care needs met by Maureen Kneipp as this service is included in the care subsidy paid for by the Australian Government. Low care residents have a choice of provider as you are paying for the service yourself. Staff are reminded of the Smoking legislation where food is not permitted to be consumed in an area where smoking is occurring. Staff have been informed that ongoing breaches of this may lead to smoking being prohibited at Kaloma due to the risk Kaloma faces of being fined for breaches to the smoking laws. Smoking cigarettes is not promoted by Kaloma due to the health and safety impacts on residents and staff. Currently the water pipes in Warrigal and Brolga are being replaced in response to leaks occurring in the ceiling due to corrosion of the pipes. This is at a cost of around $24,000. A new hoist with weighing scales for residents unable to stand so that we can measure their weight gain/loss. Weighing residents is part of our nutrition program. The hoist cost $5000. Care Supervisors have requested that the Medication Room be upgraded as the purpose of the room no longer meets current high care needs and to decrease the risk to staff from bending to low and high heights. Supervisors have collaborated on a design which Hugh and I have risk assessed and put to the builder Michael Bell for quotation. This will cost $10500. The car park line marking is due to be undertaken at the end of March I am advised by RPMS. I look forward very much to maximising the parking available to staff and visitors. Thank you to staff for your co-operation in using the space provided for parking. The Council donated the funds for the car park development. Congratulations to the winners of the peer nominated Staff Achievement and Encouragement Awards. Personal Carer Rachel Foster won the Achievement Award whilst Personal Carer Kath Dodd won the Encouragement Award. Award winners respectively winning a $50 and $30 gift voucher. All nominees go into the ‘hat’ at the staff Christmas Party to win the 2 night stay at the Boulevard Towers at Broadbeach. Staff are reminded that their individual training programs are now in folders in each department and it is your personal responsibility to ensure that your training is up to date and that you are aware of when training is being provided. Every month this Newsletter advises staff of when training is to be held. The Quality Reports are included in the Newsletter. Penni Roberts

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Turning lives around together 

Community Corner Hello (BULA) and welcome to our April edition of the Kaloma Chronicle from the community. We are now in to the middle of Autumn, it will be winter before we know it. We hope that every one had a Happy Easter. Please remember to mention to your doctor about having the Flu needle if you haven't already. It is very important in the colder months that if you are feeling unwell, have a cold, been vomiting etc that you notify the co coordinator as staff need to be abide by infection control and wear a mask while in your home to protect themselves & other clients. We currently have 1 vacancy in our community program, we try to cater for our clients individuals needs however we may arrive earlier or later then your preferred time, some days we may be able to do house cleans in the morning but most will be done in the afternoon. We have two house clean scheduled each day so we are unable to move yours to another day if you cancel your house clean on the day it is normally done, HOWEVER IF YOU GIVE US PERMISSION TO ENTER YOUR. HOME WHILE YOU ARE NOT THERE we are still able to do the house clean. We take this opportunity to thank you for your understanding at this time. We are able to assist clients to appointments if they are made after 10am as we are still assisting clients with their care needs. It would be appreciated if you require assistance to appointments that these be made between 10.30am and 12.30pm and that you give us at least two weeks notice. Some times we may have to change an appointment to fit in or the day may not be suitable so we thank you for your understanding of this. We would also like to notify our clients that as we are not a nursing service, we can supply the first dressing for skin tears, cuts etc however the replacement dressings are to be purchased by yourself from the chemist. Staff are happy to assist with this. I Had a lovely relaxing holiday in Fiji, visiting different places- we became part of a village, trying tradition food and drinks (kava), the weather was lovely and the people friendly. I will definitely be going back again soon. I would like to thank all the community carers and Penni for all the help and support they give me on a regular basis. With out our trained team of community carers Kalama’s Community programs would not run as efficient as they do, so a BIG thank you to all our community Carers. We said Good Bye to Biddy Clyne last month who will soon be calling Kaloma her home. We would also like to welcome Norm Hilderson to our community family. Until next month, Take care, From the Community Team Jo (Coordinator), Beulah (2ic) Shirley, Virginia, Emily, Julie & Trish

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Community Corner

We would like to wish

Bessie Templeman and Claire Park

A HAPPY BIRTHDAY FOR APRIL

&

HAPPY 91st BIRTHDAY Noel McGovern

Make a wish......... From all the community carers

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W O R K P L A C E

H E A L T H

A N D

S A F E T Y

FIRE... FIRE... FIRE... FIRE...

Hi again everyone, Hopefully we will never experience a large fire at Kaloma but we have to be prepared if we do. This month I will focus on information for the residents and what they are to do when the fire alarm sounds. First a brief description of the fire detection and warning systems at Kaloma. Smoke and heat detectors are installed in every resident’s room, hallways, common areas and work areas in the building. The detectors are connected to the fire indicator and evacuation panels in the foyer. When a fire is detected the panels are activated and sound the alarm. The fire indicator panel also automatically dials the Queensland Fire and Rescue Service, The SES, Police, and Kaloma’s CEO (Penni) and Safety Advisor (Myself). It will take approximately 7 to 10 minutes for QFRS to get to Kaloma. On hearing the alarm the Kaloma staff go to the fire panel and are trained to follow Kaloma’s “Fire and Evacuation Plan” They will investigate the locality of the fire (if any) and commence evacuation of residents if required. Residents, if the fire alarm is activated please follow the instructions below and the staff will be soon be there if you are in danger or need assistance.

STAY CALM AND STAY WHERE YOU ARE IF YOU ARE NOT ABLE TO WALK OR NEED ASSISTANCE DO NOT

PANIC. A STAFF MEMBER WILL BE THERE TO HELP YOU IF YOU ARE IN DANGER. THEY WILL COME!!!

TURN OFF THE TV OR WIRELESS

LISTEN CAREFULLY FOR DIRECTIONS OVER THE PA SYSTEM.

LOOK AND IDENTIFY THE NEAREST EXIT DOOR OR EXIT SIGN –

THESE ARE IDENTIFIED BY A GREEN RUNNING MAN.

IF DIRECTED TO LEAVE THE BUILDING, LEAVE IMMEDIATELY BY FOLLOWING THE EXIT SIGNS

DO NOT STOP TO GATHER POSSESSIONS IF DIRECTED TO LEAVE

THE BUILDING.

ASSEMBLE AT THE NEAREST EMERGENCY ASSEMBLY POINT. – PERGOLA’S ON THE GOLF SIDE OF THE FOYER AND BROLGA WING, THE GRASS CIRCLE AT THE FRONT ENTRANCE OR THE EMERGENCY ASSEMBLY SIGN NEAR THE BUS SHED.

Until next month, stay happy and stay safe. Regards Hugh

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Life Style & Leisure with Carol Burcher AND

JULIE-ANN BROOKS " Instead of death and sorrow, let us bring

peace and joy to the world."

Brigalow News APRIL 2013

Our new residents Mary, Rona, Des, Norma, Jenipher, Dot and Shane are settling in well and we are so enjoying their different personalities and getting to know their likes and dislikes and what they enjoy doing. It has been a busy month and Julie- Ann is settling in beautifully and holding the fort whilst I am in Africa with my husband John. Julie - Ann and I were both flood-bound last month with all the rain however, hopefully that is a rare event. With Anzac day approaching our Anzacs once again will join the parade and Dick so enjoys this day as he catches up with his old buddies. It is amazing that our Diggers are still fighting wars. Len Cleal is our special guest this month and we are having Anzac Biscuits for morning tea yum, yum.. St Patrick's Day was a sea of green and old Paddy himself would have felt we did him proud, the decorations were fantastic and Brigalow sure was green. You have never seen such fantastic Leprechaun Hats they were a sight to

behold. Thanks everyone who helped. Many family member's visited during Easter and this is always wonderful for our Residents. Our Special Easter Luncheon on the 20th March was full of surprises not to mention the visit of The Easter Bunny himself laden with lots of eggs. Wow what a time we had!!!!!!!!!!!!!!!!!! Dee Castle will be joining us for a morning of entertainment this month and the Friday Musical Sessions with Carla Bell are a delight and so enjoyed by all thank you Carla and Dee. We had a very special barbecue for the men-folk at Hugh and Kim Hamilton's home last month and what a tremendous event that was. Our men were absolutely delighted and a big thanks to Kim and Hugh for making this possible. Our Pets n 'Vets mornings just grow with enthusiasm and are a great remedy as well as enjoyment for our Residents, it is hard to believe the power of love and how these little creatures seem to know that their presence is so enjoyed. Phil O'Shea visit last month was amazing as unbeknown to him "Edelweiss" is obviously one of Jenepher Wilson's favourite songs as the smile on her face when he played was a sight to behold not to mention Dot's little foot escaping from the blanket and jiggling away. Who says music isn't a tonic?

5th 10.00am

Entertainment with Dee Castle

25th 10.30am

Anzac Day

2nd 10.30am

Pets and Vets

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Through the generosity of BATS Theatre Company from Boomi they have kindly donated the money for us to purchase a new beaut digital camera and i -pod which is truly amazing. Natalie Carrigan who had stored literally hundreds of songs and music loaded these onto our I-pod and so now we can have continuous entertainment all day long if we wish and music is so calming for our Residents. Thank you to Natalie, Dennis and the BATS members for their kind donation. Well I will have lots of tales to tell when I return so bye for now and thanks to Julie-Ann and the Lifestyle Staff who helped whilst I was in the wilds of Africa. Carol and Julie-Ann and the team.

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Special Days for April

2nd April Vets and Pets 10.30 am

5th April Entertainment Dee Castle Sing a long with Carla Bell

25th April 10.30am Anzac Day

Church Services Every Second Thursday

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Brigalow Gardeners........

Reading and Crafts

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Men's Luncheon at Hugh's

Sing and dance along with Rose

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St Patrick Celebrations

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MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY 1 April Fool's Day 9.30 Garden Walk 10.30 Bingo 3.00 Nonsense and Poetry

2 8.30-10.30 Hair care 10.30 Show Crafts 3.00 Relaxation Activities

2 9.30 Garden Walk 10.30 Morning Tea in the Garden Vets N Pets 3.00 Argus and Reading

4 10.00 Exercises 11.00 Church Service 3.00 Mother's Day Card making

5 9.30 Garden Walk 10.00 Entertainment by Dee Castle 2.30 Sing a Long with Carla Bell

6 10.30 Exercises 3.00 Puzzles and Quizzes

7 9.30 Garden Walk 3.00 Nail Care/Beauty Puzzles /Craft

8 9.30 Garden Walk 10.30 Bingo 3.00 Crafts and Scavenger Hunt Relaxing Act

9 8.30-10.30 Hair-care 10.30 Show/Crafts 3.00 Crafts Relaxing Act

10 9.30 Garden Walk Then Family and Residents Coffee Club 3.00 Reading Argus and Relaxing Act

11 10.30 Making Mother's Day Cards 3.00 Reading /Poetry and jokes

12 9.30 Local Bus Tour 2.30 Sing a Long with Carla 3.00 Relaxation Activities

13 10.30 Exercises 3.00 Relaxation Activities

9.30 Garden Walk 3.00 Nail Care/Beauty Puzzles/Craft

15 9.30 Garden walk 10.30 Bingo 3.00 Let's Laugh Relaxing Act

16 8.30-10.30 Hair-Care 10.30 Show Crafts 3.00 Puzzles/Crafts And Relaxation

17 9.30 Garden Walk 10.30 Per n' Vets 3.00 Reading Argus One on One Relaxation

18 10.30 Exercises 11.00 Church Service with Zoe 3.00 Quiz What am I ?

19 9.30 Garden Walk 10.30 Men's Group Ladies Movie 3.00 Show Crafts

20 10.30 Exercises 3.00 Relaxation Activities

21 9.30 Garden Walk 10.30 Movie 3.00 Nail-Care and Beauty Puzzles and Crafts

22 9.30 Garden Walk 10.30 Bingo 2.30 Afternoon Tea in the Garden

23 8.30-10.30 Hair-Care 10.30 Show Crafts 3.00 One on One or Group Act

24 9.30 Garden Walk 10.30 Special Guest Len Cleal and Anzac Biscuits 3.00 Happy Hour and Jokes

25 Anzac Day 10.30 Commemoration of Anzac Day 3.00 Poetry and Reading

26 9.30 Local Bus Tour 3.00 Relaxation and Puzzles

27 10.30 Exercises and Movie 3.00 Relaxation Activities

28 9.30 Garden Walk 10.30 Movie 3.00 Nail-Care and Beauty Puzzles and Cards

29 9.30 Garden Walk 10.30 Bingo 2.30 Happy Hour

30 8.30-10.30 Hair-Care 10.30 Show Crafts 3.00 Relaxation and Activities

BRIGALOW ACTIVITY CALANDER APRIL 2013

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Warrigal / Brolga Activity Planner April 2013

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY 1 Special Family Time

Easter Monday Public Holiday

2 9.15am Craft with Merlene 11.00am Catholic Church Service ROOM VISITS SUE AWAY

3 9.15am Craft with Merlene 2.00pm ROOM VISITS Music Experience- Warrigal Lounge SUE AWAY

4. 10am Bingo Warrigal Lounge 2.00pm Room Visits 3.00pm Strawberry Farm Ice creams 3.30pm Walking Group

5. Bus Outing MusicMadness Warrigal Lounge REST TIME 3.00pm Buggy Rides

6. Relaxation with Family & Friends, a Movie in the Warrigal Lounge. Walks and reading in the Kaloma Garden

7. Relaxation with Family & Friends, a Movie in the Warrigal Lounge,. Walks and reading in the Kaloma Garden

8 8.30am Hair Care with Anne 10.30 Morning Tea with Bronwyn Bishop 2.00pm Room Visits Walking Group

9 9.15am Exercise Group 10.00am Craft –Ladies & Men 2.00pm Musical Experience- Vinyl Records Walking Group

10 9.30am Cooking Experience Red Cross Angels 11.00am Anglican Church Service Music Experience- Warrigal Lounge

11. 10am Bingo Warrigal Lounge. 2.00pm DVD Documentry- Warrigal Lounge 3.00pm Room Visits HAPPY HOUR

12 Karaoke with Dee 2.00pm Reminiscing Game 3.00pm Room Visits 3.30 Buggy Rides

13. Relaxation with Family & Friends, a Movie in the Warrigal Lounge. Walks and reading in the Kaloma Garden

14. Relaxation with Family & Friends, a Movie in the Warrigal Lounge,. Walks and reading in the Kaloma Garden

15. 8.30am Hair Care with Anne 9.30am Bus Service to CBD 9.30am Exercise Group 3.30pm WALKING GROUP

16. 9. 15am Chairobics 9.30am Craft 11.00am Catholic Church Service 3.30pm Walking Group

17.9.15am Cognitive Therapy 9am Red Cross Angels hand nail care 11.00am Resident’s Meeting ROOM VISITS Buggy Rides

18. 10am Bingo Warrigal Lounge. Warrigal Barbecue 2.00pm Room Visits Mystery Movie- Warrigal Lounge 3.30pm Walking Group

19. Bus Outing- River Walk and Morning Tea with Red Cross Angels REST TIME 3.00pm ROOM VISITS

20. Relaxation with Family & Friends, a Movie in the Warrigal Lounge,. Walks and reading in the Kaloma Garden

21. Relaxation with Family & Friends, a Movie in the Warrigal Lounge,. Walks and reading in the Kaloma Garden

22. 8.30am Hair Care with Anne 9.30am Bus Service to CBD 2.00pm Room Visits 3.00pm Arm Chair Travel-Warrigal Lounge

23. 9.30am Chairobics 10.00am Craft 11.30am Lunch at the Railway 3pm Personal Shopping with Sue Walking Group

24 9.15am Cooking Experience 11.00am Anglican Church Service Red Cross Angels 3.00pm Room Visits

25. Lest We Forget ANZAC DAY Public Holiday

26. Sing-a-long with Margie Armchair Travel –Warrigal Lounge 3.00pm Buggy Rides

27.. Relaxation with Family & Friends, a Movie in the Warrigal Lounge, Walks and reading in the Kaloma Garden

28. Relaxation with Family & Friends, a Movie in the Warrigal Lounge,. Walks and reading in the Kaloma Garden

29. 8.30am Hair Care with Anne 9.30am Bus Service to CBD Kaloma Barbecue 3.00pm Room Visits

30 9.30am Craft 11.00am Catholic Church Service 3.00pm Mystery Movie- Warrigal Lounge

Extra Spontaneous Activities Indoor Skittles Floral Art, River Walk, Sausage Sizzle Afternoon Nibblies Show WIndow to be erected 1st May

The truly happy people are those who have a source of happiness too deep to be seriously disturbed by ordinary troubles.

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Lifestyle and Leisure with Diversional Therapist Sue Swayn

Calmness and tolerance act like air-conditioning in a room; they increase man's efficiency.

. Thought For The Month If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success. John D Rockefeller ( 1839 - 1937 )

My Commitment to you

As your Diversional Therapist Practitioner my primary goal is to facilitate the process of empowerment and to enable you, my Kaloma Family, to make choices and decisions which maximise participation in leisure experiences that suit your individual needs and wants. I Endeavour to achieve this through the facilitation, co-ordination and planning of leisure and recreational programs that are designed to support, challenge and enhance your psychological, social, emotional, spiritual, cognitive and physical well being. My programs are developed to assist you to overcome physical or cognitive barriers to leisure activities. The leisure Activities that I co-ordinate enable social connectedness, cognitive stimulation. emotional well-being and physical exercise. Physical exercise is widely known to improve muscle tone, bone strength, the cardiovascular system , cognitive functioning and mood. Physical exercise not only improvescirculation but promotes relaxation by releasing tension in the muscle . I always try to make my planned activities meaningful to you, engaging, varied, desired and plentiful. These are just some of the considerations I focus on when putting pen to paper to start the next month's Activities Planner. March has been a " Go! Go ! Go! month filled to the top with interesting things to keep us occupied. It was disappointing that the inclement weather ruled out the St Mary's Luncheon. However, come April, we will definitely be on our merry way to St Marys where I am sure everyone will enjoy themselves. We celebrated St Patrick's Day in a real green mood......green pikelets, green potato and everything we could think of went green. I arrived to work dressed as a Leprechaun, or at least that was what I was supposed to be, but by adapting my Christmas Elf Costume I did look a bit like what I had intended to be on the day. We celebrated this fun day singing along with Don & Lucia who shared our great St Paddy's Day lunch with us. Don & Lucia are a fun couple whom we love dearly here at Kaloma. They bring so much to Kaloma when they visit and the Residents really enjoy seeing them and interacting with them while having so much fun.

19th April Bus Excursion

River Walk

and morning tea with

Red Cross Angels

26th April

Chinese Lunch on the

Patio

23rd April Anzac

Memorial Service

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Special Birthday Greetings go to Doug Wolfenden , George Cubis and Roma Webster who celebrated their birthdays in March. We hope you all had a great day on your birthday and wish you all a great year ahead.

A special congratulations were the order of the day for our much loved Roma Webster who turned 90 years on 25th March. Roma had the pleasure of receiving a special Certificate from the Prime Minister, Julia Gillard. Roma was not expecting anything like this and was very surprised when opening her mail. Roma is celebrating her great achievement with her beautiful Family and Friends. Once again, Roma, Congratulations and may your Birthday be a day to remember. Love & Best wishes from your Kaloma Family.

The Silvertops joined us for our Easter Luncheon, and what a day it was. We shared this wonderful day with some of our Friends who live independently in a Kaloma Residence and some Family members. We all enjoyed some of the give away prizes. The Fruit & Meat Trays were won by Betty Matchett, Monica Moignard, Edi Beasley and Beryl Griffin. To everyone who won something , " Congratulations. Enjoy it with your Families". The music was great and Don, Ken, Jack and Kingsleigh really made the day with the songs they sang and the music they played. Yes, everyone feasted on Easter Eggs that were hiding in the shredded paper along the centres of the tables. I know, you all enjoyed the eggs; there was certainly plenty of paper wrapping on the tables.

Our Lunch at the Railway Hotel was an enjoyable affair with everyone enjoying what they had chosen from the Menu. By gee, we all made short work of the huge meals served; there wasn't much of anything left on the plates. So much so, we had to decline the offer of ice cream from one of the Staff. A really great outing and a memorable one that !

It was so, so , nice to have the company of Dee again. Dee has been caught up in her work commitments and has not been help out with our Karaoke . Thanks, Dee. We really enjoyed your time with us and look forward to seeing you again in April. A big and warm welcome to Norma, Dee's Mum who visited us to share some time with Dee.

Our Red Cross Angels are back on deck and it is so great to share time with them as they care for the Resident's nails and spend quality time chatting to everyone along the way. Really true Angels! What would we do without them?

We shared a beautiful morning with our Bingo Volunteer," Lizzie," who visited us and shared a DVD of her Home Country with us. The DVD featured beautiful scenery and animals in their habitat in the South African Countryside.

Gary & myself cooked up a storm for the Warrigal Residents for a special lunch. The Residents had their taste buds tempted with beautifully seasoned beef patties, special sausages and Beef, pineapple and onion kebabs. Sue made a Tropical Tossed Salad, a delicious Egg Salad to accompany the meat and coleslaw.

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Congratulations Roma ,turning 90 years!

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On the 16th and 17th of April, Youth on a Mission will be visiting us here at Kaloma. Youth on a Mission is a Group of young people who visit various places offering their services free of charge. There will be a group of ten youth members who will be working around Kaloma helping to do jobs that need to be done to help us out. They will be sharing morning tea with us and giving us the opportunity to learn more about them.

Our Bingo Group is growing with a good roll up of takers for the chocolate rewards on offer each

Thursday. Denise, Andrea, Jackie and Doris do one might job and their time spent with us is greatly

appreciated. Thank you for a job well done! The games are exciting and certainly good fun with lots of

laughter and noise!

Margie Ryan is still spinning her magic for us as we sing along to the good old favorites...songs from

yesteryear.

From April, subject to the Mosquito problem, 'Buggy Rides" will be back on the program. So should you

like to go for a little drive around the Golf Course , please let me know so that I can book you in. Buggy

Rides have been very popular in the past, so please book!

Our Anzac Day Service will be held on the 23rd April. John Toohey will be conducting the Service.

A Bus Trip to Boomi for lunch is planned for the 19th of April . This should be a great day.

On this note I will leave you with your thoughts about some of what I have written this month. Keep smilin' and stay Happy!

Love and Blessings. Sue

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Family Reminder

Those of you who have not completed and returned the ...................................

This Is Your Life

document which was included in the Admission Package could you please do so as soon as possible.

This document is important as it assists us to cater for the needs of

your loved one and gives us a better understanding of their life.

The information will also be helpful in writing a short story about the Residents to be included in our Celebrating Twenty Five Years

Book to be published sometime this year.

Knowing a little of their history assists us in providing a programme which is pleasurable, and suits their needs and abilities. Thanks and kind regards, Sue

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Food For The Soul " Devout yourselves to Prayer.......

Each night a little girl threw one of her shoes under the bed before going to sleep. When her mum asked why, she replied, " My Sunday school teacher said if I have to get down by my bed in the morning and look for my shoe, it'll remind me to say my prayers while I'm there." If it helps, throw your shoe under the bed! Prayer is the life force that sustains us spiritually. David wrote: As the deer pants for streams of water, so my soul pants for You......My soul thirsts for God, for the living God. "When can I go and meet with God?" In his book, The Power and Blessing", Pastor Jack Hayford writes : I had gone on vacation, and I needed it! It was delightful to get to the beach. But about the fourth day....I found I was feeling empty inside. Then it occurred to me that for four days I hadn't read a word of scripture, prayed a prayer or sung a song of praise. It was just a kind of " Let's get away from it all." We were so involved with church that we didn't want anything "godly" for a while. But suddenly I was called back by the inner hollowness I felt. Through that experience I learned that I can't recover at a physical or emotional level, if I neglect the spiritual level. " The Bible says: " Devote yourselves to prayer, keeping alert in it with an attitude of thanksgiving." Only when you've spent time in God's presence and drawn strength from Him, will you be equal to the challenges you face on any given day.

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Dates To Remember

April 2013 Hair Care with Anne 1st 8th 15th 22nd Bus CBD 1st 8th 15th 22nd. Boomi Lunch Outing 19th Bus Outings 5th 19th Anzac Day Celebrations 23rd Warrigal Barbecue 19th Kaloma Barbecue 22nd Happy Hour 24th Resident's Meeting 29th Nibblies Warrigal Lounge every Friday at 3.00pm Catholic Church Services 2nd 16th 30th Anglican Church Services 9th 23rd

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Rotary Exchange Professionals Visit A group of professional people from China and Mongolia, who were sponsored by Rotary Clubs visited Kaloma and shared an afternoon tea with some Residents. It was a very enjoyable time spent with a group of interesting people who shared with us some of their experiences. Or Ching Han, known as Helen is a Management Consultant

Chan,Sze Man, known as Franco is a Performing Artist Administrative Director of Actors' Square

Cheung Ngai, known as Matthew is a Research Analyst

Chung Yee Kwan,known as Edwina is in Public Relations

Bolor-Erdene Tumurchudur, known as Boloroo is a Contract Manager.

We learnt to say " Hello, Thank you & good -bye in Chinese and Mongolian

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Special April Birthdays

Bernie Moignard Vicki Robinson, Shirley Devon

Boyd Wise

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Our Last Plea For Help!

We really need YOUR Help!

It is coming around to that time of the year again when the Kaloma Residents get down to being " Crafty" as we work on various projects for exhibition in the Kaloma Show Window in May this year. But......we also need your help! The Theme for this year is "White + One".( Kaloma has chosen the Purple/Mauve Group of colours to use with white.) By this we mean our Craft entries must be made using the white and the chosen colour group. We need to present ten different Crafts in our Window. If you have any type of craft in these colours and would like to exhibit it in the Kaloma Show Window we would be only to happy to include your craft in our display. If you don't have something on hand, maybe you would like to work on something to help make the Kaloma Show Window. The Residents will be busy working on their master pieces for the Show Window but as some of them are very limited in what they are able to , your help in making this project achievable will be beneficial to them. SO.........whether you can help out with Patchwork, Quilting, Knitting Crochet, Wood Work, Scrap Booking or any Craft what so ever, we would love to have you on board. Whatever your contribution I will ensure that it is kept safe and taken good care of for you. I am quite happy to pick up and return if necessary. If you can assist with this SOS in any way ,please contact myself on 4671 1422 for further information. Thanks and kind regards

Sue

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Sergeant Lawrence Barber, MM Stand alone Orders are orders and in times of war soldiers will carry out those orders, even when faced with certain death. Lawrence Walter Barber was born in February 1894 and some might say he was destined to be a soldier. He was raised in the Sydney suburb of Granville and joined the compulsory, military cadet scheme at the age of 12.1 Young Barber so enjoyed the discipline and mateship of military life that, in 1912, he enlisted in the local militia unit, the 20th Battalion. By March 1913, he had attained the rank of sergeant and was promoted to colour sergeant in March 1914. By the time war broke out in September of the same year he had been promoted to Regimental Sergeant Major of the 20th Battalion. In October 1915, Barber joined the Permanent Instructional Corps as a staff sergeant major, on a salary of three pounds a week.1 He enlisted in the AIF with the rank of substantive sergeant in March 1917 and was posted to the 36th Battalion. Barber arrived in France in February 1918 and joined his battalion on the Western Front in the stinking, mud-filled trenches of Messines, where the AIF had been bogged down in a stalemated winter campaign.2 The Diggers had three priorities: stay dry, stay warm and stay alive. For all too many Australian soldiers these proved beyond their reach. On 12 April 1918, the 34th and 36th Battalions were holding the brigade front at Hangard Wood. The battalions’ outpost line extended south from the wood, then eastwards around the northern flank of the jutting spur nicknamed ‘99’. At the southern foot of this spur lay the village of Hangard. The 165th French Infantry Regiment was positioned to the extreme right flank.3 Opposing the Diggers and their French allies were three crack German regiments, supported by both medium and heavy artillery units. The post, which lay astride the Australian/French boundary, was commanded by Lieutenant HM Colyer, a 31-year-old school teacher from Sydney—his second- in-command was Sergeant Barber. Each morning Lieutenant Colyer would visit his French counterpart at the next outpost and discuss the day’s activities. One morning, as Lieutenant Colyer made his way back to his men, the Germans launched a devastating artillery barrage, which caught the officer stranded in the open where he was hit by a 5.9-inch German shell that blew him to pieces.3 Sergeant Barber immediately assumed command of the post.4 As the German shells slammed into the Allied position, they showered the Diggers manning the post with red-hot splinters. Suddenly a shell scored a direct hit and as the smoke cleared the one lone survivor began to stir. It was Barber.4 The 1 blast from the projectile had buried him under a deep layer of dirt, protecting him from the deadly metal fragments. As he recovered from the impact, he slowly began to dig himself free.4 He crawled to a battered Lewis gun nearby and mounted it ready for action. When the smoke in the valley cleared, Barber could see the German infantry swarming towards him from two different directions. He sighted the leaders of the first group and fired. In between bursts, he sent up the SOS signal, guiding the French guns to bring down a barrage of artillery fire on the advancing Germans.

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Barber’s Lewis gun eventually stopped firing as a result of the damage it had sustained but the company commander, Captain Gadd immediately sent up his reserve gun with orders for Barber to hold his ground and keep firing.4 As the enemy split into small groups, the 36th Battalion attacked with a barrage of rifle and machine-gun fire. While they fired with deadly accuracy, further down the line, the Germans of 107 Regiment successfully fought their way into Hangard village, causing the French posts to begin dropping back and exposing the Australians’ right flank. The French asked Barber to provide covering fire for their withdrawal from the village. Barber refused. ‘The orders were not to retire except on the command of the Division’, he told them. ‘You dig in where you are and help us to beat back these Huns. We will give you all the support we can.’ Barber ordered his gunner to pour fire into the village, producing a rowdy reaction of much cheering and encouragement from the Australians. In response, the French rallied and advanced, retaking their positions behind the thick undergrowth. A company of the Royal West Kents moved forward to reinforce both the French and the Australians.4 The outcome had been in doubt, but with the arrival of the British troops the situation quickly stabilised. Barber’s position had been subjected to a continuous onslaught from the German guns for 12 hours until a savage bombardment by the French artillery was directed on the tiny village. The German infantry withdrew in disarray.4 As the line was re-established, B Company, 36th Battalion moved forward. When Captain Gadd reached the beleaguered Lewis gun position, he found Barber slumped against the gun with his face in his hands, totally exhausted. He was the sole survivor. The captain placed his hand on the sergeant’s shoulder and accorded him a typical Australian soldier’s tribute—‘Well done, mate’. As a result of his actions at Hangard Wood, Sergeant Lawrence Barber was awarded the Military Medal in recognition of his devotion to duty and conspicuous bravery.5 The war against the German offensive had exacted a heavy toll on the 9th Brigade. The number of reinforcements from Australia was dwindling and the 2 Just Soldiers decision was made to disband one of the brigade’s battalions to strengthen the other two. The 36th was selected and by 30 April 1918, its members had been relocated to other battalions. Sergeant Barber continued to serve until August 1918 when he was severely gassed. The deadly vapour ruptured one of Barber’s lungs and necessitated the warrior sergeant’s repatriation to Australia.1 Barber never recovered from the chronic and debilitating effects of the gas and he required frequent periods of hospitalisation until his death on 9 September 1934.

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WO2 Noel Eric Bolton-Wood Age no barrier

It was early August 1914 as the three brothers sat at a kitchen table, listening intently as the eldest read aloud the news report of the German Army’s rampage across France and Belgium. ‘Well boys, it looks like there’s gonna be a war’, he said as he passed the paper across the table for the others to see. Eric, as the youngest of the three preferred to be called, was merely 15 years old. He remained seated after his brothers had left, his young mind full of thoughts of the war. ‘Ain’t no way I’m missing this’, he muttered to himself. Armed with a bogus letter of consent—supposedly written by his mother—the boy presented himself for enlistment in the AIF.1 The recruiting sergeant eyed him up and down suspiciously. ‘How old did you say you are, young fella?’ he asked. ‘Nineteen, just like it says in the letter, Sir’, the cheeky lad replied. ‘All right, move on to the doctor’, the sergeant ordered with a flick of his head. The medical examination was a breeze for the fit and healthy youngster, and Eric was subsequently allocated to the 13th Battalion as a reinforcement. He thrived on the mateship, camaraderie and the day-to-day challenges of the military training. When on local leave, with a jaunty stride, he’d march down the main street of Liverpool tipping his slouch hat and winking at the giggling young ladies he passed en route. He was young, strong, cocky and full of fight. The training was continuous for the men of the 13th Battalion. Even aboard the troopship taking them to Egypt, much of the day was spent honing weapon skills and preparing the Diggers for war. On their arrival at the Mena training camp, Eric and his mates marvelled at the strange sights, sounds and smells of Egypt. Like most of the Australian soldiers at the camp, Eric had never ventured far from home before embarking on this ‘grand adventure’—a sentiment shared by so many when making the decision to voluntarily go to war. He was in awe of the giant pyramids that rose from the sand so close to the camp and when on leave was quick to sample the distractions offered in nearby Cairo. However, he was constantly aware of the uncertainty that lay ahead, but, with his natural youthful enthusiasm, he saw little point in wasting time worrying about the future. Eric remained in Egypt when the rest of the battalion moved out, headed for Gallipoli.2 When news of the landings—and the heavy casualties suffered by the ANZACs—reached those back at Mena, Eric fumed. He felt as though he was letting his mates down by not being there with them. As he helped to unload the first of the wounded returning from the Peninsula, he choked back tears as he saw their shattered bodies. Among them were young men, who, only a few weeks ago while taking leave, had laughed and joked as they accompanied him on jaunts through the bazaars and amusement establishments of Cairo. manufactured by the ANZACs from used jam tins filled with bits of scrap metal. Buoyed by his youthful air of indestructibility, Eric was in his element. The lad was as proud as punch when, a couple of weeks later, he learnt of his promotion to corporal.2 In the spirit of camaraderie that prevailed in the trenches, the older Diggers jokingly stood to attention as he passed. Mail call produced a letter from home which informed him that both older brothers had enlisted—Robert in the 13th and the eldest, Albert, was a lieutenant in the 20th Battalion. ‘God! If all three of us are here on Gallipoli, the poor old

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Turks won’t stand a chance’, he laughingly told his mates. their chances and run the gauntlet of enemy bombardment. The trucks hurried along the main road, spread out to avoid presenting a massed target to air or artillery attack. Suddenly they saw them—in the distance, mere black dots against the cloudless sky. As they came closer, the Diggers could identify the bent, gull-like wings of Stukas, the deadly enemy dive-bombers. The drivers pressed the accelerators flat to the floor, in a vain attempt to outrun the aircraft and reach the safety of the mountain passes. Some made it, but others were caught in the open. The drivers did their best to take evasive action to dodge the bombs, but it was useless. As Eric’s truck careered at breakneck speed along the roadway, a bomb detonated directly in front of it. The vehicle ended up overturned in a ditch beside the road. Soldiers sheltering nearby struggled to free the driver and passenger from the wreck, but as they pulled the corporal from the cabin they realised that their efforts were in vain. Eric’s exploits of courage and determination, despite age, illness and personal loss, provide a shining example of the mettle of Australian youth in the early part of the 20th century. Yet having survived the duration and ravages of the First World War, he again stood up to be counted when Australians were called upon to serve King and country in the Second World War. Sadly, Eric was not so lucky second time around. Corporal Noel Eric Bolton-Wood was laid to rest in the Phaleron War Cemetery in Athens, Greece. Eric had been on the Peninsula for barely a month when he was struck down by sickness. He was evacuated to Malta, but it wasn’t until the following March that Eric was fit enough to rejoin the battalion, which was now back in Egypt, following the successful evacuation of ANZAC in late December 1915.2 During a muster parade, Eric heard that the battalion was to be split to help form units of the new 4th and 5th Divisions of the AIF. Volunteers were also being called for service in the newly formed Imperial Camel Corps. ‘What do you think, Bob? Should we give it a go?’ Eric asked his brother. But Bob was not a fan of these ‘ships of the desert’ and promptly replied, ‘You can keep your camels, mate, I’m staying here with the battalion’. Eric decided to remain with the 13th, but again sickness struck the young Digger.2 Whilst in the hospital both his brothers came to see him. ‘Well, mate, this is it. We’re shipping out sometime next week so I guess we’ll see you in France.’ ‘Yeah, right, but don’t finish the war until I get there, ’ Eric jokingly replied. In August of that year, the padre visited Eric. ‘I’m sorry, Corporal, but I have some bad news for you. Your brother Robert has been killed at Pozieres.’3 ‘Is there any news of my other brother Albert, Sir?’ asked Eric. ‘Yes, he’s been slightly wounded but he’s OK. And by the way, he’s been awarded the Military Cross for his actions at Pozieres.’4 ‘That’s good. Mum’ll be very proud. Thanks, Padre’, Eric replied as he struggled to present a brave front. ‘I know it’s hard but is there anything I can do for you, Eric?’ the Padre asked. ‘No Sir, I’ll be right thanks’, the boy replied. As the padre left, Eric headed for the orderly room. ‘Eh! Sarge! Do they still need blokes for that camel corps outfit?’ On arrival at the camel lines, Eric faced the smelly, slobbering beast that had been assigned to him. ‘Well mate, it’s going to be you and me in this together, so we might as well be friends right from the word go.

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Eric was a natural soldier and soon after being posted to the corps he was promoted to the rank of sergeant.2 At the tender age of only 16, Eric reputedly would be the youngest sergeant in the AIF. Following their success at Romani, the Imperial Camel Corps and their light horse brothers were in hot pursuit of the enemy as they withdrew across northern Sinai. It was just before Christmas 1916 when the Diggers moved into position around the seaside town of El Arish. In the early morning light they moved forward, rifles at the ready, only to find the main enemy force had withdrawn earlier. The remnants of the garrison offered no resistance and were soon rounded up. For the Desert Column, there was no time to rest. They must now close with and destroy the enemy forces before the Turks had time to prepare their defences. A couple of brigades of light horse headed south towards the fortified village of Maghdaba, while the remainder of the light horse and the camel corps probed up the coast towards the border town of Rafa. By early January 1917, the Desert Column was poised to strike at Rafa. Eric displayed a cool, calm efficiency, far beyond his years, as he deployed his troop to the south-west of the town. The ensuing battle, which at times went right to the wire, saw the Allied forces prevail. The Column was now in Palestine and rallied for an assault on the vital seaport of Gaza. Sickness again struck Eric in February 1917, and for weeks his life hung in the balance as a severe fever racked his body.2 However, this setback may well have been a godsend for Eric as he was unfit to take part in the first and second battles their chances and run the gauntlet of enemy bombardment. The trucks hurried along the main road, spread out to avoid presenting a massed target to air or artillery attack. Suddenly they saw them—in the distance, mere black dots against the cloudless sky. As they came closer, the Diggers could identify the bent, gull-like wings of Stukas, the deadly enemy dive-bombers. The drivers pressed the accelerators flat to the floor, in a vain attempt to outrun the aircraft and reach the safety of the mountain passes. Some made it, but others were caught in the open. The drivers did their best to take evasive action to dodge the bombs, but it was useless. As Eric’s truck careered at breakneck speed along the roadway, a bomb detonated directly in front of it. The vehicle ended up overturned in a ditch beside the road. Soldiers sheltering nearby struggled to free the driver and passenger from the wreck, but as they pulled the corporal from the cabin they realised that their efforts were in vain. Eric’s exploits of courage and determination, despite age, illness and personal loss, provide a shining example of the mettle of Australian youth in the early part of the 20th century. Yet having survived the duration and ravages of the First World War, he again stood up to be counted when Australians were called upon to serve King and country in the Second World War. Sadly, Eric was not so lucky second time around. Corporal Noel Eric Bolton-Wood was laid to rest in the Phaleron War Cemetery in Athens, Greece.

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Monday Mornings….Bus Outing to the CBD...What we get up to!

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What A Mess!!!!!

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Shopping…..followed by a cuppa at Neens!

Look who we saw at Neens!

Railway Good Times!

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C R A F T

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Team Effort!

St Patricks Day Celebrations!

Hi Jinks !!!!

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Getting together!

Special Easter Luncheon

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Let’s Dance!!!!!!

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The greatest discovery of all time is that a person can change his future by merely changing his attitude. Oprah Winfrey

Standard 1.3 Education and Staff Development Management and staff have appropriate knowledge and skills to perform their roles effectively. Standard 2.4 Clinical Care Residents receive appropriate Clinical Care. With an increase of the number of residents receiving Insulin the focus for March and April is recognizing and the treatment of Hypoglycaemia. With the assistance of Maureen Kneipp RN, opportunistic mini presentations have taken place and will be completed when all Kaloma staff have attended a presentation. Mini presentations will continue throughout 2013. Staff will also be competent in taking a blood glucose. The second week of April Elizabeth Waugh NP will present education on the different types of Insulin, injection technique using an insulin pen or device. CCPS staff have expressed an interest in this education as well. There are two excellent sessions on the Aged Care Channel this month, Caring for a Person with Mental Illness and Clinical Leadership. All staff need to take advantage of this great opportunity. Staff please remember to keep your education records up to date. There are specific forms to complete which are the ACC Personal Continuing Education Attendance Record -2013 and the Kaloma-Staff Education Attendance Form Data. The Education Focus Group continues to meet on a monthly basis. Next meeting is Wednesday 20th April 2013. Staff who have attended any education will conduct a 5-10min presentation. PEPA- Program of Experience in the Palliative Approach. Some exciting news. We have staff who are interested and have applied for placement in the metropolitan areas. In the past placements were only for Registered and Enrolled Nurses. Placements have been extended to Care Workers in residential and CCPs. Applications are open until mid 2014. Anyone interested please see me. Any successful applicant will be fully funded. Till next month Pauline

Education by our own Clinical Nurse and Educator: Pauline Cleary

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I N F E C T I O N C O N T R O L

There has always been a Nationwide focus on management and control of COMMUNICABLE DISEASES through Immunization. It is due to these controls that so many life threatening and disabling diseases have been irradiated, for example T.B., measles, mumps, rubella chicken Pox, small pox , pneumonia, and pertussis. Currently the major concern for any health care setting is the onset of Influenza. All residents are immunized as part of the G.P. Comprehensive Medical Plan and staff are provided with Annual Vaccinations to ensure our setting remains healthy during the forthcoming change of season. A severe outbreak of the Influenza in an aged care setting can cause a lockdown and every effort must be made to promote a healthy environment. This is obtained not only by vaccination but also by ongoing management and surveillance of staff and resident hygiene, nutrition and hydration. Those who succumb to Influenza are unwell and unable to work for 5-6 days and our residents would require additional care during these times. Continued Best Practice of:

hand washing between residents use of Sanigel PPE during any infectious stages and when handling bodily fluids maintaining food handling principles tissue and cough etiquette maintaining all cleaning standards provide fluids 1.5L/day for all residents and staff adequate fruit and vegetables, 5 pieces/day general hygiene before and after each shift isolation of residents during infectious period.

All other infections such as Streptoccal,Staphlococcal,Conjunctivitis, Herpes Zoster , Gastroenteritis,urinary tract infections and wounds are treated accordingly with associated Pathology. The Common Cold requires rest, fluids and Paracetamol only even though symptoms cause a person to feel very miserable for 2-3 days. Take care and continue good care and self management, Bev Silverwood

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The Quality Improvement Committee would like to welcome new Residents, families and staff to Kaloma and hope you enjoy your time at your new Home and bring with you some exciting ideas to further improve what we do. We are always looking for ways to improve and your ideas are invaluable in assisting us. We invite staff and volunteers to join the Quality Committee. We log improvements from a number of sources eg. outcomes of audits where we haven't achieved 100% complaints or concerns raised concerns raised at Resident and Staff Meetings results of satisfaction surveys undertaken by residents, families, staff, doctors; and allied health. A suggestion Box is located at the Sign-In desk at the main reception and Brigalow Wing entrance near Brigalow car park. Please take the opportunity to record your comments on one of the suggestion forms and place in the wooden box provided. Your comments can only be helpful in assisting us to provide a quality service to all. The internal and external complaints mechanism/ procedure is regularly published in the monthly newsletter The Kaloma Chronicle. Recent Audit results from last month are as follows: Audits being undertaken, not yet finalised and will be reported on next month. Inventory and Equipment Nutrition and Hydration Mobility and Dexterity Emotional Support Till next month Mary and Penni

Residential

Quality

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Comment and Complaint Process

At Kaloma, we actively seek out comment and suggestion from stakeholders to enable us to improve our service to stakeholders who include the elders in our care and their extended families; our staff; service providers, and the wider community.

Comments are welcomed and accepted without retribution against any person. If you wish to make comment the procedure is as follows;

Take a Suggestion Form from the desk at both entrances to the Home. When completed place it in the Suggestion Box at either entrance to Kaloma. Or you can hand it to Reception staff for the attention of the Chief Executive Officer. Community clients can ask Carers for a complaint form and they will provide it to the CEO.

Contact the Chief Executive Officer directly to discuss your concerns.

If you do not wish to complete a complaints form staff are obligated by policy to

record the complaint to ensure that the Chief Executive Officer is informed.

Other opportunities for comment or complaint are available through,

The monthly Residents Meeting with a copy of Minutes to each resident, area manager and Kaloma’s Board President. Agenda items include consultation about changes within the organisation as well as, resident’s satisfaction with care, staffing, menu, cleaning, laundry and maintenance and grounds.

An annual schedule of audits and satisfaction surveys with feedback provided via

the Kaloma Newsletter. These audits go to residents and community clients as well your representatives.

Room visits to residents by the Chief Executive Officer

Consultation in the development and review of all aspects of your Care Plan

Should you feel that after using these avenues of complaint that you remain dissatisfied you may write to Kaloma’s Board. The contact details are as follows,

‘Confidential’ President of Kaloma Board

Locked Bag 3006, Goondiwindi. Qld. 4390.

If you remain dissatisfied, the Complaints Resolution Scheme of the Department of Health & Ageing will look into any unresolved grievance you may have. The contact details are, Aged Care Complaints Investigation Scheme GPO Box 9848

Brisbane. Qld. 4001. Telephone: 1800 550 552 (freecall) or 3360 2765

OR Queensland Aged and Disability Advocacy 121 Copperfield Street

Geebung. Qld. Telephone: 3637 6000 or 1800 700 600

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KALOMA HOME FOR THE AGED MEETING SCHEDULE

March 2013 Frequency Date Time Who Attends General Staff Meeting & Staff Awards Monthly

(3rd Thursday) 18th 2.00pm All Staff.

Supervisors Meeting

Monthly (1st Tuesday)

2nd 2.00pm

Care Manager, Clinical Nurse& Care Supervisors

Link Nurses

Monthly (last Friday)

26th 11.00am Link Nurses, Preceptors and Care Manager

Manual Handling Focus Group (to be arranged with Physio

monthly (1st Monday)

8th 10.00am Care Manager, Clinical Nurse; WHSO and Focus Group Members

Quality Improvement Monthly TBA May

12.00pm Quality Coordinator, Area Coordinators and Quality Committee representatives. All welcome. (Paid time at ordinary rates)

Leadership Group

6 weekly 15th 6pm – 8pm CEO, Area Managers and Care Supervisors, Care Manager, Clinical Nurse

Brigalow Staff Meeting

Monthly (3rd Tuesday)

16th 2pm All Brigalow Staff, Clinical Nurse, Care Manager

Warrigal / Brolga Staff Meeting

Monthly (2nd Tuesday)

9th 2pm All Warrigal and Brolga Staff and Care Manager

Workplace Health & Safety (quarterly)

Quarterly - Tuesday

TBA MAY

10.00am WHSO, All Coordinators, Staff WPHS Representative & Workplace Health & Safety Committee.(Paid ordinary rates)

Infection Control Meeting Bi-monthly on first Tuesday

TBA May

11.00am RN Bev Silverwood and Infection Control Committee.

Medication Advisory Meeting

Quarterly (Thursday)

TBA JUNE

6.30pm

Dr Charles Midimu, both Pharmacists, Care Manager, Clinical Nurse and all interested persons.

Kitchen Staff Monthly 1st Monday

8th 1.30pm Catering staff.

Housekeeping Meeting (2-monthly)

2 monthly (3rd Tuesday)

TBA May

1.00pm Cleaning and laundry staff (meetings paid time at ordinary rates)

Community Staff/Care Plan/ Quality Meeting

Monthly (3rd Tues)

16th 1.45pm CACP’s Coordinator and all CACP’s Carers. (Paid time ordinary rates)

Residents Meeting - Warrigal/Brolga

3rd Monday 16th 11am before BBQ

Residents, CEO and Care Manager.

Brigalow Residents & Family Meeting Monthly (2nd Wednesday)

10th 10.30am Brigalow Residents & family, Coordinator, Clinical Nurse, Care Manager, CEO.

Board Meeting

Monthly (4th Tuesday)

23rd 12.30Finance 1pm General

Kaloma Board of Directors, CEO and Care Manager

Lifestyle and Catering Monthly Last Monday

29th 1.30pm Catering and Lifestyle

Preceptors Meeting Monthly (Last Friday)

26th 10.00am Preceptors, Care Manager, Clinical Nurse

Education Focus Group Monthly (3rd Wednesday)

17th 1.30pm Clinical Nurse & Focus Group

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STAFF & VOLUNTEER DEVELOPMENT PLAN - FAMILY WELCOME TO ATTEND Important Message to nursing staff: AHPRA requires evidence of education attendance

APRIL 2013 Learning Outcomes Standard When Who

Staff please note: To get to your next pay point you must attend a minimum of 24 hours of education/training per year

Diabetes Pain and Dementia

Hypoglycaemia Insulin administration

Define what is hypoglycaemia List the signs and symptoms of a hypo What is the treatment of a hypo? Indications for Insulin How to administer Insulin Where is the most appropriate site to give Insulin How is Insulin stored What are the different types of Insulin How to take a blood glucose reading-competency

2

Opportunistic training on the job throughout the month

Clinical Nurse M. Kneipp RN

Caring for a person with mental illness

Learn to recognize the signs and symptoms of mental illness look at practical strategies for positively influencing the older

person and their family

2

24 th April 2013 10.45am OR 2.15pm OR 3.30pm

Aged Care Channel.

Niki T-34 Syringe Driver

Indications for the use of the Niki T34 Syringe Driver How to use the Niki T34 Syringe Driver

2

To be confirmed

Clinical Nurse

Pain and Dementia

Staff will be able to recognize the signs and symptoms of pain/discomfort in the elderly

pain assessment and measurement tools why the need to use them

non-pharmacological methods for pain relief importance of adequate analgesia

2

Opportunistic training on the job throughout the month

Clinical Nurse M. Kneipp RN N. Bucik EN