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Wed 20 DecBusiness as Usual
Last Scratch Card & Consumable Orders by 4:30pm for guaranteed
pre-Christmas delivery
Lotto & Lotto Plus Draws
Daily Million Draws
Sat 23 DecLottery Office Closed
Lotto & Lotto Plus Draws
Daily Million Draws
No TV Game Show
Tues 26 DecLottery Office Closed
EuroMillions & EuroMillions Plus Draws
TellyBingo DrawDaily Million Draws
Fri 29 DecBusiness as Usual
EuroMillions & EuroMillions Plus Draws
TellyBingo Draw
Daily Million Draws
Thurs 21 Dec*Business as Usual
TellyBingo Draw
Daily Million Draws
Sun 24 DecLottery Office Closed
Daily Million Draws
Wed 27 DecLottery Office Closed
Lotto & Lotto Plus Draws
Daily Million Draws
Sat 30 DecLottery Office Closed
Lotto & Lotto Plus Draws
Daily Million Draws
No TV Game Show
Fri 22 DecLottery Office Closed at 1.00pm
EuroMillions & EuroMillions Plus Draws
TellyBingo DrawDaily Million Draws
Mon 25 DecLottery Office Closed
Daily Million Draws
Thurs 28 DecBusiness as Usual
TellyBingo Draw
Daily Million Draws
Sun 31 DecLottery Office Closed
Daily Million Draws
Millionaire Raffle DrawSales close at 10pm
Christmas & New Year Holidays
Wishing all our agents a Merry Christmas and a prosperous New Year Merry Christmas
Mon 1 Jan 2018Lottery Office Closed
Daily Million Draws
Tues 2 JanBusiness as Usual
EuroMillions & EuroMillions Plus Draws
TellyBingo DrawDaily Million Draws
New Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday 20 December for guaranteed Christmas delivery.
*Scratch Cards will be processed as normal on Thursday 21 December however with Christmas postal arrangements we cannot guarantee delivery on Friday 22 December.
Daily Million Draws
New Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysNew Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysNew Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysNew Year HolidaysNew Year HolidaysNew Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
New Year HolidaysLast Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday Last Scratch Card orders by 4.30pm, Wednesday
Lotto & Lotto Plus Draws
Daily Million Draws
Wishing all our agents a Merry Christmas
Christmas & Christmas & Christmas & Christmas & Christmas & Christmas & Christmas & Christmas & Christmas &
Note: The first TV Game Show of the new season will air on Saturday 13 January 2018
08819RO NL Star Game News Insert Dec 2017_297x207v2.indd 1 14/12/2017 17:21
Ticket Ordering • Last orders by 4.30pm on Wednesday 20 December
for guaranteed delivery on or before Friday 22 December.
• Orders placed on Thursday 21 December will be delivered on Thursday 28 December.
• Ticket ordering will reopen on Thursday 28 December. Orders placed on that day will be delivered on Friday 29 December.
• Orders placed on Friday 29 December will be delivered on Tuesday 2 January 2018.
• No ticket ordering service on Friday 22, Monday 25, Tuesday 26, Wednesday 27 December and Monday 1 January 2018.
• Ticket ordering will be as normal on Thursday 28 and Friday 29 December.
Freephone Ordering & Out of Hours Voicemail• Last orders by 4.30pm on Wednesday 20 December
for guaranteed delivery on Friday 22 December.• Orders placed on Thursday 21 December will be
delivered on Thursday 28 December.• Freephone & out of hours voicemail ordering services
will not be available from close of business on Friday 22 through to Thursday 28 December.
Consumables / Supply Ordering• Last date for ordering Lotto, Lotto 5-4-3-2-1,
EuroMillions and Daily Million playslips and/or ticket rolls, Draw Envelopes and Gifting Wallets for guaranteed delivery before Christmas is Wednesday 20 December.
Lotto & Lotto Plus Draws• Lotto and Lotto Plus draws will take place as normal
on Saturday 23, Wednesday 27 and Saturday 30 December.
• Sales will be open on Monday 25 December.
TellyBingo• TellyBingo draws will take place as normal on
Thursday 21, Friday 22, Tuesday 26, Thursday 28 and Friday 29 December.
• Sales will be open on Monday 25 December.
Daily Million & Daily Million Plus Draws• Daily Million and Daily Million Plus draws will take
place twice a day as normal right through the Christmas period including Monday 25 December.
• Sales will be open on Monday 25 December.
Christmas Millionaire Raffle• Sales of Christmas Millionaire Raffle close at 10pm
Sunday 31 December
Prize Claims Validation• Claims will operate as normal on Thursday 21
December from 9.15am to 5.30pm and until 1.00pm on Friday 22 December.
• Claims will be closed from 1.00pm on Friday 22 December.
• Claims will reopen on Thursday 28 and Friday 29 December from 9.15am to 5.30pm.
• Claims will be closed on Monday 1 January 2018 but will reopen on Tuesday 2 January from 9.15am to 5.30pm.
• Regular service will resume from Tuesday 2 January 2018 onwards.
Retail Help Desk• The Retail Help Desk will operate as normal with the
exception of the following days: Monday 25 December - 9.30am - 5pm &
Monday 1 January: 9.30am - 5pm• The Retail Help Desk contact number is
1800 22 44 55
National Lottery Offices• National Lottery offices will close at 1.00pm
on Friday 22 December and will reopen on Thursday 28 December. Offices will also be closed on Monday 1 January 2018 and will reopen on Tuesday 2 January 2018.
Christmas Arrangements 2017
Merry Christmas
Play responsibly | Play for fun
08819RO NL Star Game News Insert Dec 2017_297x207v2.indd 2 14/12/2017 17:22