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CHRIS BATTconsulting
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Libraries and Revolution: Seven Challenges for the 21st Century
Chris Batt OBEChris Batt OBE
CHRIS BATTconsulting
Can libraries really be Can libraries really be active agents for active agents for
change and change and development?development?
AggregationAggregation
ReachReachMediationMediation
TrustTrust
Library Power
People as Catalysts
Users
Consumers
Citizens
Communities
Audiences
Knowledgeworkers
Seven Challenges for the 21st Century Knowledge Worker
Love Learning
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e 1
Learning NOT educationLearning for life
Learning must remain at the heart of the library mission
In the knowledge society communities will constantly need to learn new thingsEnabling and sustaining communities of
interestLearning and understanding breed
tolerance
How do we empower every person to want to learn and discover
more about the world, every day?
CHRIS BATTconsulting
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e 2
Build Bridges
Bridges are tools of connection
Connecting people to knowledge, culture and to ideas
Reaching out to new audiences
Linking the community to itself
Re-uniting diasporas
Joining the library service to other policy and service priorities
Online Resource
Community Place
DevelopmentAgency
Library
Foundations of bridge building
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e 3
Be Streetwise
“The street will find its own uses for things”
Closeness to communities is a most under-promoted
strength
User/audience focus is fundamental
People need help and guidance
Communities must be engaged
User friendly and user framed
Services that can evolve as fast as community needSet the standard for other services to follow
Topping Fold Library - community engagement in action
Run-down library in a severely deprived community
A manager committed to making a difference
Community ‘ownership’The library provides what the community needsOther services joining in
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Be Revolutionaries
Challenge the traditional models
Do the organisational structures work?Are the right skills being taught?
What do you want your world and your communities to be like in 10 years time?
What has to change to make it possible?
Write a manifesto for change
Five-Point ManifestoFive-Point Manifesto
1. Libraries have always provided solutions to people’s problems, enabled them to learn
2. They respond well to changing needs and behaviours
3. Knowledge and understanding of the world make individuals better citizens
4. Better, more confident citizens, create better communities
5. A good library service will change lives forever
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Act With Passion
“If you cannot speak with passion about the value of what you do, who do you think will do it for you?”
It must be passion with a purposeA shared narrativeTo catch the imagination of politicians and policymakers
Learn the elevator pitch
QUESTION:
Five-year vision
Access for all
Convergence
www.mla.gov.uk
Social impact
…devoid of history, where the only certainty is the present; a world without access to the products of human creativity and imagination… try to imagine a world without museums, libraries and archives
Museums, libraries and archives are…
Our global and cultural memories The raw material of the future
They are knowledge institutions
CHRIS BATTconsulting
In the Knowledge Society, knowledge institutions support…
Information diversity Creativity and
innovationKnowledge economy and enterprise
Social development
Learning Cultural identity
For e
veryone
CHRIS BATTconsulting
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Be Leaders
Service leadership skills
Giving leadership to others
Service leadership skills
Leading Modern Public Libraries Programme660 staff at all levels attend residential courseFuture Leader: “I feel more confident and aware. I feel invested in by my service and appreciate that”
“In comparison with leadersin other parts of local government,public library leaders on the wholedisplay stronger Transformational
Leadership behaviours”
“BUT they lack confidencein their own abilities, and that
lack of confidence is oftentransmitted to their bosses”
Giving leadership to others
Empowering partnerships with othersLeading the Knowledge Society
Organising knowledge, metadata maestros
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Be Dreamers
Ten impossible things everyday
How often do you think seriously about the future?
How things might be?It only takes one more impossible thing
each day to make a difference!
Responses to the Digital World
Digitise existing collectionsCreate online versions of traditional
servicesBuy commercial online resources
Test out Web 2.0 tools
Using the Challenges
LearningLearning
BridgesBridges
StreetwiseStreetwise
RevolutionariesRevolutionaries
PassionPassion
LeadersLeaders
What is the learning value of the What is the learning value of the digital resource?digital resource?How do we ensure that people can How do we ensure that people can find and use the material?find and use the material?Have the community been involved Have the community been involved from the ideas development stage?from the ideas development stage?Can we create collective structures to Can we create collective structures to deliver more resources in better ways?deliver more resources in better ways?How do we jointly ‘sell’ what we are How do we jointly ‘sell’ what we are doing to politicians and policy makers?doing to politicians and policy makers?Can we get other institutions to join Can we get other institutions to join with us?with us?
Prime Minister 2038
Cabinet Ministers 2038
Minister forCulture
Minister forCulture
Libraries and Revolution: Seven Challenges for the 21st Century
Chris Batt OBEChris Batt OBE
CHRIS BATTconsulting