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CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
China Hi-tech GroupChina Hi-tech Group
Team Members
Andy Liu
Lucy Zhen Justin Wu Sally Zhang
Burt Zhang
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
The Teaching Hospital
The structure of the teaching hospital and the medical school
One top official Personnel management
The unusual nature of the financial arrangement
The inconsistencies between the two institutions
The renal unit and Uric
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
The Teaching Hospital
The renal unit
Uric’management style and peculiarities
Flower Life event
Conrad and his management style
The result of the personnel change
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
Stated Problem
The structure problem
The financial problem
The coordination problem
The Flower Life event
Management problems under the leadership
of Conrad
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
Real Problem
Lack of effective motivation
Unfair treatment between the employees from the
two different units
Lack of effective communication
Lack of participation from the employees
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
Possible Solution A
Improving the working conditions of the Hospital employees
Advantage: Complain will disappear
Disadvantage: Working conditions are not
motivational factors
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
Solution B
Fair treatment between the employees of the two different units
Advantage: Meeting the employees’ psychological, social, and economic needs
Disadvantage: Difficult to measuring and evaluating the employee’s inputs and out puts
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION Solution C
Making the employees to participate
Advantage: Involvement in group situation, contributing to group goals, sharing responsibility for them Disadvantage: Losing some of the power of the current managers
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
Recommended Solution
Making the employees to participate
Reasons: Improving motivation Self-esteem Job satisfaction Improving cooperation Having broad effects that favorable influence a variety of organization outputs
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION Action Plan
Phase IUnderstanding the prerequisites for participation through communication
PhaseⅡImproving the prerequisites
Phase ⅢSelecting the proper program for participation
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
Evaluation
Investigating: whether the hostility between the hospital and the medical school is eliminated, whether the current morale of employees is higher than before, and whether the left patients are flowing back.
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
After finishing all the phases of action After finishing all the phases of action plan, we will survey some employees plan, we will survey some employees at random in the hospital and the at random in the hospital and the medical school to evaluate the first medical school to evaluate the first two issues and compare the number two issues and compare the number of the patients with that before the of the patients with that before the reform.reform.
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION If over 70 percent of the persons being If over 70 percent of the persons being questioned chooses questioned chooses ““YesYes”” more than 4 more than 4 times, we can say the hostility between times, we can say the hostility between the two parts has been eliminated and the the two parts has been eliminated and the motivation measures are effective.motivation measures are effective. If the left patients come back, and If the left patients come back, and the roster of residents applying to the the roster of residents applying to the service rises, the above actions were service rises, the above actions were proved positive.proved positive.
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
CHINA HI-TECH GROUP
EASTERN INTERNATIONAL FOOD SERVICE
CORPORATION
