CHILDLINE's association with Khushrooh Pheroz ByramjeeCHILDLINE is a project of the Ministry of Women and Child Development (GOI) in partnership with

State Governments, NGOs, International Donors, the Corporate Sector, Concerned Individuals and Children.ISSUE 49 MAY 2007

CHILDLINE is ringing in 73 cities of India :Agartala, Ahmedabad, Ahmednagar, Allahabad, Alwar, Amaravati, Aurangabad, Baroda, Bangalore, Berhampur,Bhopal, Bhubaneshwar, Chandigarh, Chennai, Coimbatore, Cuttack, Cuddalore, Darbhanga, Delhi, District South24 Parganas, East Medinipur, Goa, Gorakhpur, Gurgaon, Guwahati, Gwalior, Hyderabad, Imphal, Indore, Jaipur,Jalpaiguri, Jammu, Kalyan, Kanchipuram, Kanpur Kanyakumari, Kochi, Kolkata, Kota, Kozhikode, Lucknow,Ludhiana, Madurai, Mangalore, Meerut, Mumbai, Murshidabad, Nadia, Nagapattinam, Nagpur, Nasik, Patna, PortBlair, Pune, Puri, Ranchi, Rourkela, Salem, Shillong, Shimla, Sholapur, Sitamarhi, Thrissur, Thirunelveli,Thiruvananthapuram, Trichy, Udaipur, Ujjain, Varanasi, Vijaywada, Vishakapatnam, Wayanad, West Medinipur.

NIGHT & DAY

1098

What is CHILDLINE?

CHILDLINE is a national, 24-hour, free, emergency telephone helplineand outreach service for children in need of care and protection. TheCHILDLINE number 1098 is a toll free number that is common in allthe cities of India. Initially started in Mumbai in June 1996, CHILDLINEis currently operational in 73 cities. CHILDLINE aims to reach out to themost marginalised children between the age group of 0-18 years, andprovides interventions of shelter, medical, repatriation, rescue, deathrelated, sponsorships and, emotional support and guidance.

So if YOU see a child in distress, call 1098 !

Dear Readers,

Welcome to Hello CHILDLINE Newsletter. In this issue we share with you the significant happenings within the CHILDLINENetwork across the country. While the summer heat held all in its unwavering grip, CHILDLINE teams determinedlypursued their mission to ensure that the rights of every child are guaranteed and protected.

These last two months had the teams engulfed in Advocacy and Awareness activities and events at all levels.Different strategies: from painting competitions for children, to setting up of children’s clubs, to using state runTV and radio stations to spread awareness on the 1098 helpline, all have been highlighted in this issue of thenewsletter.

The Anti trafficking movement is one that all CHILDLINE teams are committed to. Continuing ours efforts in thiswork CHILDLINE Gorakhur has been particularly successful in roping in coolies (porters) on the railway station,to assist them in their anti – trafficking efforts. The Sub-Divisional Workshop on Child Trafficking, Early Marriage& Dowry and CHILDLINE Service was also conducted in March 2007, a report is included here.

Another key event that is reported in this issue is Mumbai CHILDLINE’s Annual Review (2006-2007) which washeld in Goa from 20th-23rd March. Strenuous review, critique and focused planning which characterized theworkshop were wonderfully assisted by the relaxed ambience of Goa and the great levels of interaction betweenCHILDLINE partners.

The Mumbai CHILDLINE Picnic and the Cricket-for-Awareness match, in Jaipur, were two other fun-filled eventsthat brought a lot of joy to both the organizers and the participants.

CHILDLINE India Foundation has released two new publications: “The National Resource Directory” and “CHILDLINEin India – An Analysis of calls to 1098”.

We once again invite you to send in messagesfor the ‘pin-up’ board and our special section‘Children’s Voices”, which calls for prose, poetry,art, etc created by children.

As always dear readers, you are invited to sendin thematic articles, your comments andsuggestions for keeping this newsletter a dynamicmethod of communication between all of us whohold the welfare of children close to our hearts.

We look forward to having your articles and suggestions pour in…….

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CHILDLINE Gorakhpurparticipated in anawareness rally againsttrafficking of children fromSouth Asia organized byBachpan Bachao Aandolanand other organizations. Therally started at Kolkatta andended in Delhi. CHILDLINEGorakhpur hosted theparticipants during theGorakhpur phase. The rallyaimed at increasingpressure on the governmentto check child trafficking.CHILDLINE Director briefedthe gathering on trafficking,and laws relating to children.

200 students of Little FlowerSchool who are part of theCHILDLINE Club alsoparticipated in the rally.

CHILDLINE Delhisuccessfully conducted the firstNICP training with the medicalfraternity. The training focusedon identifying child abuse, itsimpact on the child andmethods to deal with abusedchildren.

Four Large hoardings forCHILDLINE Shimla havebeen sponsored by theSocial Welfare Departmentand these have been

displayed at very cruciallocations to raise awarenesson CHILDLINE.

Mumbai CHIDLINEorganized a one day picnicfor nearly 200 children on27th March. The childrenwere taken to Borivli NationalPark. Children of theCHILDLINE partnerorganization were picked upfrom various spots and takento the National Park alongwith the CHIDLINE Mumbaiteam and volunteers.

At the Audio Visual Centrethey were shown visual

City Highlights and Happenings!

CHILDLINE Jaipur organized “Children’s Voices”, a drawing competition, on 26th March 2007, for Children from MehanatNagar. The main objective of the programme was to provide the children with a platform to showcase their talent.They made some beautiful pictures and some even tried to depict CHILDLINE services in their drawings.

The Director and City Co-ordinator of CHILIDLINE Jaipur – Nodal participated ina one day state level seminar on Juvenile Justice (care and protection) Act, 2000.The meet was attended by the Hon’ble Justice of Rajasthan High Court and judgesfrom Supreme Court, apart from Union Minister for Law and Justice. ProjectDirector, CHILDLINE, Jaipur, delivered a lecture on JJ Act and also highlighted thefunctions of CHILDLINE.

A health camp was organized on 22nd March. Information on health andhealth practices was provided during the camp. IEC material on CHILDLINEwas disseminated. 85 people benefited from the medical checkup. 9children were diagnosed with STD and were given medicines and providedcounselling.

presentation on differentspecies of snakes. This wasfollowed by a film on tigers,and concluded withinteractive games.

Post lunch the kids took thetrain ride to see the animalsof Borivli National Park afterwhich it was fun and playtime. The kids explored alldirections of the park andplayed on swings and trees,while the volunteers andstaff recovered from thechaos and frenzy of the day,after being with 200children.

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CHILDLINE Varanasiorganized an OpenHouse program withdisabled children on 25th

February 2007 incollaboration with otherrelated NGOs and theorganizing committee of“Towards 2020: ASpecial Olympics forPurvanchal”. TheCHILDLINE team spokeabout the various activitiesof the helpline while thechildren played indoorgames and participatedin competitions andwatched the Puppet Showthat were organized forthem.

Intensive outreachprograms and openhouse held in JhugiJhompri area has resultedin parents showing keeninterest in wanting toeducate their children.Few parents approachedCHILDLINE Jammurequesting for educationalassistance. CHILDLINE hasapproached theeducation system toensure enrollment ofthese children and is alsoworking towardsproviding sponsorshipsupport.

Advertising of 1098 onlocal TV and radiochannels: The Labourdepartment of Delhigovernment has identified1098 as the contact pointto report child labourcases. Advertisementshave been put on localchannels like Delhi Aaj Takand FM radio.

Innovations at CHILDLINE !!

CHILDLINE Gorakhpur has initiated CHILDLINE Club in Little Flower School. The

aim for forming the club is to mobilize the children and make them responsible

members in local committees. An orientation for the children of class X was

organized on 2nd March. They were provided orientation on CHILDLINE activities

and children’s issues. Some major cases were also shared to sensitize them

towards problems faced by children. During the discussion children raised a

number of questions and extended their support to CHILDLINE.

Coolies Partner CHILDLINE to combat Trafficking: CHILDLINE Gorakhpur

organized a meeting with 100 coolies on 19th March 2007. The meeting was

organized to build a network of volunteers who would assist and alert

CHILDLINE to cases of trafficking of children and girls from Nepal via

Gorakhpur. During the course of meeting the coolies admitted to being aware,

of the identities of some traffickers, and of the trafficking activities at the

station. They help them in getting seats in the train and arrange for their

lodging in Gorakhpur, and are paid very well for their services. In the end

three coolies volunteered to be informers for CHILDLINE after they were

assured of confidentiality. Bi-monthly meetings will be held at the station to

try and recruit more volunteers. Active volunteers maybe invited to participate

in the monthly meetings of CHILDLINE. The coolies have also offered their

premises for further meetings of CHILDLINE.

New telephonic services for CHILDLINE Vishakapatnam: CHILDLINE office

requested BSNL Visakhapatnam to print the CHILDLINE logo and message on

all Telephone bills. BSNL agreed to do this and all telephone bills carry the

CHILDLINE message. As a result CHILDLINE has been receiving a number of calls

from public both for information regarding CHILDLINE and also seeking help on

behalf of children in distress.

On CHILDLINE’s request, Tata Tele Services has arranged toll free connectivity

for the 1098 helpline number throughout Visakhapatnam, from both land line

and mobile phones from 23rd January 2007.

Children were often not able to connect to 1098 when in distress and required

help. This was brought to the notice of CHILDLINE team. The CHILDLINE team

approached the General Manager BSNL Tele-com and requested for a hunting

facility. CHILDLINE was immediately provided with a hunting facility on the 1098

number.

On the occasion of Merimatha Utsav the CHILDLINE Vishakapatnam team

set up awareness and information stalls at the Utsav. Posters and banners

were placed at strategic points at the Utsav grounds. A missing children’s

booth was also set up in association with the police department. With active

support from the police many missing children were successfully reunited

with their families. Nearly 4 lakh people visited the Utsav. CHILDLINE team

provided awareness to approximately 1.5 lakh people. Post the Utsav there

has been an increase in calls coming into CHILDLINE centers.

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Awareness and AdvocacyEducation opportunitiesfor children: The CHILDLINEPatna staff identified 17children living aroundTripolia Hospital who had noformal education andadmitted these children innon-formal school. Over a100 children between theages of 5-14 years, livingaround Tripolia Hospital whowere unable to pay theirschool fees, CHILDLINE listedthese children andpresented an application tothe Bihar Education Projectfor financial assistance.

Cricket for awareness:CHILDLINE Jaipur organizeda cricket match on 9th March2007, at Bagrana kachi bastiJaipur. The main objectivebehind this event was tocreate awareness regardingCHILDLINE – its roles andfunctions. The teammembers also arranged an

exhibition and distributed IECmaterial to the spectators. Aroutine health checkup wasconducted for all the childrenand over the counter drugswere given as needed.

CHILDLINE Vishakapatnamorganized NICP workshopsfor the media persons andMunicipal school teachers.Two NICP workshops, of one-day duration each, wasorganized particularly forjournalists and mediapersons from EENADU,Andhra Bhoomi, Vaartha,Andhra Jyothy, All IndiaRadio, Doordarshan, TV9and Sridevi TV. The workshopaimed at making mediamore aware of its role in thechild protection system. Theother one-day NICPworkshop was conducted for40 Municipal Schoolteachers of GreaterVisakhapatnam

CHILDLINE Patna focuses its awareness driveat Railway stations: Seeing the vulnerable situationof the children at the Patna railway junction,CHILDLINE conducted a 24-hour awareness andsurvey programme for the children living on therailway premises. CHILDLINE staff dealt with severalcases related to medical help, shelter andrepatriation. The team members also spreadinformation on CHILDLINE.

On the occasion of Basant Saras Mela CHILDLINEPatna put up a stall at Gandhi Maidan from 16th to19th of March. CHILDLINE team distributed IEC materialand enlisted 50 volunteers during this time. Manypeople, both adults and children visited the stall. Ateacher, who visited the stall, brought her whole classof students to the stall. CHILDLINE could also restoreone lost child to his parents and provided medicalhelp for another.

An open house session, CHILDLINE Sitamarhi

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Mumbai CHIDLINE Annual Review (2006-2007)Mumbai CHILDLINE Annual Review (2006-2007) was held in Goa between 20th - 23rd March. All Mumbai CHILDLINE partnersparticipated in the review; altogether 27 CHILDLINE staff attended the Annual review.

The teams presented the activities of the previous year and discussed intervention cases, outreach activities, networkingefforts, innovations, and challenges & learnings. Cases covered, ranged from shelter, medical conditions requiring closeattention and care, abuse, restoration, rescue of child labourers, and even death. Team members specifically shared thechallenges faced in some of the tough rescue and restoration cases.

Team shared their views and experience on networking & liasoning and the significance of strengthening relationship withthe allied systems like the Government Railway Police, Railway Protection Force, labour Welfare, Department of Womenand Child Development (DWCD), Shelter Homes, Child Welfare Committee (CWC), Hospitals, grass root level workers, stationmasters, ticket collectors, railway workers, private sector and other allied systems.

Challenges faced by the team were also shared. Some of the challenges faced by the team - non-co-operation from PCObooth owners, railway officials, and police; problems in finding shelters for children, especially for mentally challengedchildren and children with disabilities getting rejected from shelters and CWC, financial implications for residential careof children in after care post hospitalizations, hospital delays in providing treatment because treatment is free, shortageor no PCOs in some areas and problems of connectivity, huge workloads, sometimes in dangerous conditions, low salaries,and problems faced during rescue operations due to different age (14 or 18) specified under JJ Act and Child Labour Act.

The aspect that was strongly highlighted in the review was the need for training on topics such as JJ Act, Child Rights,communication, behaviours, the need for CHILDLINE identity cards, new and innovative ways of doing outreach and OpenHouse and reaching out to new children.

The team brainstormed on action plans for the next year and developed issue based actions plans related to Child Labour,Child Beggary and Child Substance Abuse.

The review concluded with visits to scenic spots of North Goa, of course including the beautiful beaches. In the eveningthe team went on a cruise and enjoyed the Goan folk song and dance.

On 20th March 2007, CHILDLINE South 24 Parganas in collaboration with partner organization and Sub DivisionalInformation and Cultural Office organized a one - day workshop on the issue of child trafficking, early marriage and dowry.The objective of the workshop was:

(1) To create awareness among the Anganwadi workers, supervisor of ICDS project, ANM of Sub Center, representativesfrom CBO’s and NGO’s

(2) Capacitate them to campaign against the issues.

The workshop provided an over-view of child trafficking, early marriage & the dowry system, causative factors, steps tocombat the issue and measures taken by the Government and existing policies that impact these 3 issues were alsodiscussed. Dr. Abul Hashnat, MLA, Magrahat (West), Mr.Tapan Sarkar, District Information and Cultural Officer, Mr. BaskarBose, CDPO, Diamond Harbour - I ICDS and Mr. Arup Das, Unit In Charge, CINI Diamond Harbour Unit (CDHU) were thespeakers for the workshop. Dr. Balai Halder inaugurated the workshop.

Recommendations from the workshop:

1. Joint action to be initiated by Information and Cultural Office, CINI – Diamond Harbour Unit, ICDS, Health Departmentand CBOs and NGOs to combat these issues.

2. CDHU to take initiatives in the field of Child Protection through its education and Child Protection wing.

3. Anganwadi Worker and Supervisors of ICDS to sensitize people on these issues through their Mother’s meetings.

4. Information and Cultural Office to publish incidence and case studies on these issues to sensitize the public.

Divisional Workshop onChild Trafficking, Early Marriage & Dowry and CHILDLINE service

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Missing ChildrenCIF’s experience and concern for addressing the issue

The Nithari case of childabuse drew the attentionof the public, media andpolicy makers to theproblem of missingchildren. It was realisedthat every missing childcan be a potential victimof abuse. CHILDLINEofficers across the countryhave been assistingparents and alliedsystems in finding missingchildren. CHILDLINE officesreceive calls from childrenwho are lost asking helpto reunite with theirfamilies. Going byreported statistics fromvarious sources, the totalnumber of missingchildren possibly adds upto more than 44,000 ayear on an average(based on the estimatesby the National HumanRights Commission,2006). This is based ononly those cases that arereported and recorded.

Across 75 cities in India,the CHILDLINE service hasreceived over 11 millioncalls (from inception toMarch 2007) from childrenand worked with 3 millionchildren in need of careand protection. Of the totalintervention calls 14percent of interventionshave been for missingchildren, while successfulrestoration of children totheir families amounts to10.82 percent (As perstatistics available up toDecember 2006) Theindication is clearly that

there is a significantdiscrepancy betweenchildren reported lost andchildren who are restoredto their families. CHILDLINEcenters across the countryhave received about66000 calls regardingmissing children in the lastthree years - from 2004 to2007.

• CHILDLINE centersacross the country havereceived about 66000calls regarding missingchildren from 2004 to2007.

• This constitutes 25% ofthe total directintervention callsreceived by CHILDLINEduring these years.

• According to the data25% of the missingchildren are in the agegroup of 1-5 years and64% are in the agegroup of 6-15 years.

• 70% of the missingchildren are male.

• 34%of the calls werereceived from thefamily/relatives and 15%from the allied systems(police, healthcare,education, transport,and media).

CHILDLINE services havebeen extended to variouscategories of children.Many among thesecategories are ‘missing’children:

• Run away children

• Children who are lost

• Street children

• Trafficked children

• Children displaced fromtheir homes andfamilies due to conflicts/disasters

• Children in institutions

• Working children

As can be seen in Tableabove, the maximum no.of calls received was inthe South in all the threeyears - from 2003 to2006.One obvious reason isthat CHILDLINE hasmaximum representationin the South (23CHILDLINEs). Moreover,the number of ‘missing’calls in South was high inthe year 2004-05 due tothe Tsunami, when alarge number of adultsand children wentmissing. In the mostseverely affected regions,a large number ofpersons were not foundeven after a year and asizeable number wasassumed to be dead.

The fact that a systemand a strictimplementation of that

system around missingchildren simply does notexist, is a big part of thereason for such aproblem. CIF believes thata first step is the designand operation of a nodalagency, defining andmonitoring a Missing

Children Initiative with anumber of agenciesnetworked together.Primarily, these are thepolice and their trackingnetwork, Central andState governmentministries, the Rail andRoad transport systems,NGO’s working in diversefields (such as Rights,Gender, Trafficking,Labour, Education,Disability and LegalSystems), Shelter homes,Media and IT.

CIF is bringing out apublication on MissingChildren and engaging indialogue with differentstakeholders who canadvance the cause oftracking and ensureprotection of missingchildren.

Table: Zone wise Distribution of Missing Children atCHILDLINEs

Zone 2003-04 2004-05 2005-06

East 3586 4127 4807

West 4275 3451 3633

North 5810 5582 6048

South 8578 8722 7993

22249 21882 22481

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CHILDLINENagaptinamreunites mentallychallenged childwith his parents...

CHILDLINE Nagaptinam

received a call from a PCOoperator. The operatorinformed the team that achild was standing near hisPCO and appeared to betroubled and was nottalking to anyone. TheCHILDLINE team located theboy and brought him to thecenter where they realizedthat the child had a low IQ.When all attempts to getthe child to talk failed, theteam members gentlysearched the child. Whenthe team checked the boy’sshirt they noticed the labelon his shirt collar that borethe name and place of thetailor. The place mentionedon the tailor label wasKumbakonam.

CHILDLINE contacted thelocal police who got intouch with Kumbakonampolice. Kumbakonampolice was successful intracing the boy’s family. Theboy’s family visited theCHILDLINE office and after afew counselling sessionshe was handed over to hisfamily.

Medical aidarranged…

Medical aid for Durga, a 6year old little girl sufferingfrom cerebral palsy wasarranged by theCHILDLINE Agartala

Making a Difference - CHILDLINE Interventionteam. Durga’s father hadheard about CHILDLINEfrom a friend and contactedthe center asking for help.The child had not receivedany kind of medicaltreatment before this as thefamily simply could notafford the expense. TheCHILDLINE team arrangedfor Durga’s medicalexamination and wasprescribed medication andphysiotherapy. CHILDLINEteam arranged for financialsupport for the treatment.The child is presently undertreatment.

Medical servicesprovided…

13th February 2007CHILDLINE Bangalore

received a call from RPF ofBangalore City RailwayStation. A 10 -year old boywas found unconscious onthe platform. The boy wasseverely ill and on the vergeof dying. CHILDLINE teamrushed the boy to thehospital. A series of testwere carried out and theboy was detected with TB.Further tests revealed theboy to be infected withchicken pox. The child wasadmitted for a period of 20days. Following hisrecovery he wasdischarged from thehospital.

However a day after thechild was discharged, hebegan vomiting. Traces ofblood were was found inthe vomit. Further testswere carried out. Testsrevealed stones in his urine

that were causing the childimmense pain as a resultof which he could not sleepwell in the night. As aprecautionary measure thechild had to undergoseveral other tests. He wasdiagnosed with TBMeningitis. Another line oftreatment was prescribed.During the course oftreatment in three differenthospitals the CHILDLINEteam was in regular touchwith the child.

Following his recovery theteam took efforts to tracehis family. The child wasunable to give the teammuch information abouthis family or his address,he could only give themthe name of the area hecame from in Patna andcould only speak in Hindi.His father is a truck driverby profession and motherhad passed away a fewmonths before he had lefthome. She was sufferingfrom TB. His father hadsent him to Delhi for work.Here he worked as adomestic helper. He wasconstantly scolded andbeaten by his employer.However unable to bearthe ill - treatment from hisemployer he ran away toBangalore. He workedonly for ten days in thehouse.

CHILDLINE Bangalore hascontacted CHILDLINE Patnato trace his family.Bangalore CHILDLINE Teamhas placed the child in oneof the shelter homes of asupport organizationwhere he is recovering.

Nepali childrenrescued fromcircus…

A group of parentsapproached the localNepal Child WelfareFoundation requesting helpto rescue their childrenemployed by a circus.Initially NCWF collaboratedwith a Delhi based NGO,Nepali Mitra Manch andorganised a fact findingexercise. Following theexercise it was found that19 children were employedin the circus. Of the 19,parents of 12 children weretraced. Initially it wasthought that the circus wassituated in Lucknow butlater it was found that thecircus was in Kushinagar,which is 2 - hours awayfrom Gorakhpur.

At first NCWF approachedthe circus and requestedthem to release thechildren. NCWF werethreatened and told thatthere were no childrenemployed in the circus.Also they were offered Rs.30,000/- to hush up thematter. Along with a letterissued by the NepalEmbassy addressed to IG-Gorakhpur and (SeniorSuperintendent of Police)Khushinagar, NCWF fistwrote to CHILDLINE IndiaFoundation (CIF), Mumbaiand sought help. CIF putthem in touch withCHILDLINE Gorakhpur.

CHILDLINE team along withNCWF approached theSuperintendent of Police,Kushinagar. A team

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consisting of the police,CHILDLINE, NCWF and theparents reached the circusgrounds. The policerescued 8 children. Fourother children had beensent to Allahabad Kumbhwith another member ofthe circus and werescheduled to return thenext day. Children whowere rescued confirmedthe presence of morechildren inside the circus.The circus staff and StationHead Officer refused to co-operate in rescuing thechildren. The police toowere rude and non-cooperative. The rescueoperation was carried outwithout the police filing anFIR against the circusowner.

Despite requesting andapplying pressure on thepolice to file an FIR andrescue the remaining 8children, they refused to doso.

CIF then contacted theSenior Superintendent ofPolice, Kushinagar tointervene. But the officerexpressed his inability todo anything as the childrenwere from Nepal and in theabsence of their parentsthere would be issues ofidentification, custody etc.The rescue group pointedout to the police that anychild facing exploitationirrespective of nationalityhas to be rescued and theCWC is the responsiblebody in the issue of custody.The following dayCHILDLINE approached theCWC. The CWC agreed toprovide shelter to thechildren.

The team then approachedthe Additional S.P ofKhushinagar who assuredthat the rest of the childrenwould be rescued. Thechildren were rescued andbrought to the policestation. Though the rescueoperation was successfulthere was tenseatmosphere following therescue.

The next day nearly 200people form the circus hadgathered at the policestation along with the circusowner and the official. Therescue team wasthreatened and intimidatedby the circus group.Cameras were snatchedaway from the teammembers. The teammembers were insistentthat the police file an FIRand produce the childrenbefore the CWC.

Meanwhile the driver of theCHILDLINE team was takenaway by the circus group.This was a tense momentas, the team feared for thesafety of the driver. Whilethe team was facing thissituation, the CHILDLINECollab, CIF and CHILDLINELucknow approachedDistrict Magistrate,Kushinagar, AdditionalDirector General, UttarPradesh (based inLucknow), Director, Ministryof Women and ChildDevelopment (Delhi) toensure team safety. Inorder to ensure the safetyof team the collab sent in70 people along withmedia persons. Though theteam safety was ensured,neither the FIR was lodgednor the children were

presented before the CWC.As a result the children hadto spend the night in thepolice station.

The next morning insteadof producing the children (8children whose parentshad not come) before theCWC, they were handedover to another NGO, whofurther handed the childrento authorities in Nepal.

Following the rescue theteam approached theDistrict Magistrate ofKushinagar. A letter wasissued to the Labour

Department. The parentsalong with the 12 children(whose parents hadaccompanied the children)were taken to Lucknow forfurther action. TheCHILDLINE team assisted inorganizing the MedicoLegal process. A PIL hasbeen lodged.

CHILDLINE comesto the rescue ofan abandonedMentallyChallenged baby…

22nd February CHILDLINE

Bhubaneshwar receiveda call informing about anew born baby left in thedustbin near a nursinghome. The team rushed tothe spot and was shockedto find out that the parentsof the baby wished thebaby to die.

During her pregnancy themother regularly visited thehospital for check-up. In hersixth month it was detectedthat the child would bementally challenged. Thecouple wanted to abort the

fetus but this was notpossible. The baby wasborn pre-mature. Followingthe birth of the baby, thebaby was detected withbrain tumour.

The baby’s father was afarmer by profession. Hismeagre income was notsufficient to bear the cost ofthe baby’s treatment andmedication. Unable to thinkof any other alternative andhaving no other resources,the parents left the baby inthe dustbin to die.

The team counselled theparents and the hospitalstaff and requested themto hand over the baby toCHILDLINE. After receivingtheir consent, the baby wasplaced in a shelter home.When the team contactedthe shelter home after twodays, they were informedthat the baby had passedaway. This was probablybecause the baby waslying in the dustbin for twoday unattended beforeCHILDLINE was called forrescue.

A run-away childfalsely caught forstealing.... restoredhome…

A 12 year old boy wasfound by the Dhekiajulipolice. According to thepolice the child wascaught in the act ofstealing a mobile. Thepolice officer in-chargecalled CHILDLINE

Guwhati and sought theirhelp. The officer was notaware of legal aspectsrelating to a child. He wasconfused whether the

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child should be put in thejail or not. CHILDLINEsuggested that the childshould be producedbefore the CWC/JJB. Butthere was no CWC/JJB inDhekiajuli. Finally the childwas handed over to theCHILDLINE.

Though the police hadaccused the child of theft,the team after longconversation with the childwas convinced that thechild was innocent. Someone else had stolen themobile and the police hadcaught him on suspicion.The child could speak onlyAssamese and this made itdifficult for the child tocommunicate with thepolice.

The child had run awayfrom his house in Bihar andwas searching for hisrelatives staying inDhekiajuli. It was at thistime that the police caughthim. The child was veryfrightened and the teamhad to convince the boythat they would restore himto his family. The childprovided the team with hishome address and phonenumber. On 15th February,the child’s father visitedCHILDLINE centre withdocumentary proof.

Following verification andconsent form the CWC thechild was handed over tohis father. The fatherinformed the team that thechild was in the habit ofrunning away from home.The team suggested thefather to provide his soncounseling to deal with theissue of running away formhome.

6 boys rescuedand restored…

CHILDLINE Jaipur

received a call 13th March2007 from a concernedadult. The caller informedthat a group of 5 boys wereseen wandering late in thenight near a hotel. Theteam traced the boys andbrought them to the centre.

The boys were basicallyfrom a placed called Gaya.Their father was a labourerand could not afford toeducate them with hisincome. They were sent toJaipur to work and earnsome money. The boyswere accompanied by theircousin who was himselfemployed at Jaipur. Theboys worked under thesupervision of Sheikh, theirrelative.

Initially everything was fine.They were in regular touchwith their parents and theirrelative was good to them.Gradually he begantorturing them by not givingthem food and at timesonly half a plate of food.They were made to workfrom morning to lateevening and also beatenup. They were neitherallowed to go home norcall their parents. Not ableto take further of thesetreatments the boysmanaged to escape fromthe place. One boy was leftbehind who was rescuedlater. They were providedtemporary shelter.

The team then contactedthe boy’s parents at Gaya.Sheikh had promised theparents that he would takecare of the children and the

parents had trusted him.They were in for a shockwhen they came to know ofthe harassment the boysunderwent. Followingverification the boys werehanded over to theirrespective parents.

CHILDLINE team wanted totake legal action againstSheikh but the parents ofthe boys requested not todo so. Sheikh was left witha warning of legal action ifin future he attempted toemploy children.

On 21st March the boyscalled the centre to conveythat they were happy to bewith their family.

HIV+ twinsprovided shelter…

Two boys (twins) aged 11years found themselves allalone and abandonedfollowing their parentsdeath. They parents died ofAIDS. Immediately aftertheir parents death theywere found to be infectedwith HIV. Following thediagnosis all hell brokeloose. No one was willingto take care of the childrenand due to the stigmaattached to the HIV/AIDSno one was even willing tocome near the children.They were prohibited fromentering courtyard andhomes of people in thelocality. People maintaineddistance form the boys.

A distant relative of theboys came to know of theordeal the boys were goingthrough decided to takecare of them. She thencontacted CHILDLINE

Imphal for help. The boyswere provided counselingby professional counselors.As the children wereundergoing counselingCHILDLINE began exploringthe possibilities of findingshelter that would providethem with holistic care. Theteam visited several shelterhomes. In the search theboys and their relative alsoaccompanied the team.Most of the children’s homeprovided only day careservice.

Finally it was agreed thatthe boys will continue toreside with their relativeand CHILDLINE will becontinuous touch till furtheraction can be taken.CHILDLINE has contactedthe State Aids ControlSociety and is exploring allpossible means forrehabilitation of the boys.

CHILDLINE reachesout to MentallyChallenged child…

A 15 year girl was admittedin the Spinal Ward of theMedical College Hospital.She was mentallychallenged and could notspeak. No informationcould be gathered from thegirl. The only informationgained was from the police.The girl had met with anaccident and was broughtto the hospital by the police.

The case came to the noticeof CHILDLINE Jammu

director. Following adiscussion with the team,and one of the teammembers’ visited the girl atthe hospital. The girl wasreceiving the necessary

10

medical treatment form thehospital. But she wasalone. As she was not ableto give any details aboutfamily, it was not possibleto trace her family.

Since only the Para-medical staff were presentto care for the girl,CHILDLINE team decided tovisit the hospital once a dayand provide the necessaryassistance required untilany further action could betaken. Presently the child isundergoing treatment atthe hospital.

Girls trafficked forwork… rescued…

CHILDLINE Kolkata

received a call from thelocal police informingabout a case of rescue ofthree girls below the agegroup of 15 years. Alongwith girls two men werealso found. The policewanted CHILDLINE tointervene in the case. Thegirls were handed over tothe CHILDLINE team. Thegirls were providedshelter at the Half WayHouse.

The following day the girlswere provided counseling.During the session the girlsdisclosed details to thecounselor. They revealedthat they are basically fromSandeshkhali, an area thatis trafficking sensitivedistrict of North 24Parganas in West Bengal.Sandeshkhali is a villagevery far from the metro cityof Kolkata with the socioeconomic status beingmuch below the poverty

line, the area is a soft targetfor the traffickers. Parentsof adolescent girls geteasily allured by thepromises made by thetraffickers.

The girls stated that theywere being taken to Delhito work as domesticservants. They wereaccompanied by twomen, Rajiv Sardar (29years) and Ravi Sardar (18years). The girls along withthe two men weretraveling by bus. When thebus reached Esplanade, acentrally located place inKolkata, also the busterminus, the driver andthe conductor becamesuspicious andimmediately notified thenearest police station. Thepolice in turn contactedCHILDLINE Kolkata.

The two men were quick torealize that there wastrouble brewing andimmediately escapedleaving the girls behind.

The girls later revealed thatall three of them wereworking as domesticservants in different partsof Delhi. They were placedthrough a placementagency. Rajiv Sardar, thetrafficker, takes the childrenfrom Sandeshkhali to Delhi,promising the parents thattheir children will be safeand earn between Rs.2000/- to 3000/- permonth.

The matter was brought tothe notice of top officials ofthe Kolkata Police and theteam used this opportunityto bring to the attention ofthe police that a number of

She was a class XII studentstudying in Rajasthan andwas staying in a hostel. Inher last board exams shefailed to clear one paper.She appeared for thesupplementary and onceagain failed to clear thepaper. Following her poorperformance in studies herparents pressurised her todiscontinue her educationand get married. As shewas not willing to do thisshe ran away from herhome.

Initially she was afraid tocontact her parent but theteam assured her of theirsupport and she finallywrote to her parents to askthem to come to collecther.

The team conversed withthe girl’s father and triedto convince that marriageis not the solution. Theywere encouraged to bemore supportive. Deepa’sfather expressed hisdilemma. He stated thatin their communityeducation was not apriority for girls. But hehad tried to provide herthe best education muchagainst the wishes of hiscaste members.

The team managed toconvince the girl’s fatherand he assured that hewould not pressurise herto get married. But in turnhe wanted the girl topromise that she wouldnot run away again. At thecentre the Deepapromised that she shall tryto succeed and not runaway. Presently the girl iswith her parents.

similar incidents wererecurring in Kolkata.Meanwhile on receivinginformation about theirdaughters, the parentscame to meet theirdaughters. They wereaware that their girls weretaken to Delhi to work butwere shocked to hear thatthey were left to themselvesby Rajiv Sardar when therewas trouble. They promisedto take action against thetrafficker when he wouldvisit the village the nexttime.

Rajiv Sardar could not betraced. The girls wererestored back to theirfamilies. While handingover the girls, theSandeshkhali PoliceStation, the local Panchayatand the Self Help Groupworking on anti traffickingin that particular area wereinformed. The leader of theWomen’s Self Help Groupagreed to keep a closewatch on the girls andassured that they wouldinform Kolkata CHILDLINE ifany such incidentshappened again.

Fearing marriagegirl runs awayfrom home…

Deepa a class XII studenthad seen the poster ofCHILDLINE at the CentralBus Stand, Kota. She dialled1098 after reading theposter. A team memberrushed to the spot andtraced Deepa. On her wayto the CHILDLINE Kota

centre, she shared her storywith the team member.

11

In the name oflove girl sold…

16 – year old Shipra fell inlove with Rahul little didshe know that she wasbeing taken for a ride.Rahul worked in a nearbylocal studio. With falsepromises she was taken toUttar Pradesh. Afermarrying her, he physicallytortured her and sold herfor an amount of Rs.20,000/-. When Shipra didnot return home afer andtwo days and not knowingwhat had happened, hermother approached thelocal police station andregistered a General Dairy.They then contacted LegalAid Cell from where theygot know aboutCHILDLINE Nadia.

She was advised by theteam to file an FIR againstRahul. The local policestation refused to file anFIR. The girl’s family alongwith the team thenapproached the S.P andother administrativeofficials. Finally the localpolice under the directionof SP had to file an FIR. Thepolice acted upon the caseimmediately and weresuccessful in tracing andrescuing Shipra. She washanded over to her family.

Rahul is in police custody.

Caller usesCHILDLINE serviceto settle personalscore…

In the month of March,CHILDLINE Mumbai

encountered a slightly

different case, whichalerted them to followtheir instincts andintervene every case witha very a strong and fullyprepared strategy. Thiscase had a few twists andturns.

A caller called on 1098saying that a lady in hisbuilding was abusing herdomestic help. The boywas under the age of 14and was being made towork long hard hours, andwas being illtreated. Theteam member on call,assured the caller that hiscall will be addressed andthe necessary interventionsteps will be taken.However, without givingthe team member thesubstantial time tointervene, the caller keptcalling again and again,pressuring the teammember to go right awayand address the matter.He also threatened theteam member that he wasrecording theconversation and wouldgo to the media if actionwas not takenimmediately.

The team member sharedhis concerns with hiscoordinator, that he wassuspicious of the caller andthe nature of the call. Atthe same time, the teamstarted feeling thepressure of interveningimmediately, and doingthe rescue as soon aspossible. However thecoordinator assured theteam that they were doingtheir job just as they weresupposed to, they did nothave to feel the pressure

of this man who wasthreatening to go to themedia, and that the teammember should just keepdocumenting well, all thesteps that were beingtaken in the intervention.

Accordingly, a team wentto the building complex, toinvestigate the matter,whether there was a childunder the age of 14 whowas being mistreated, andtake necessary action. Onreaching the place, theteam found out that, therewas no boy under the ageof 14 working in the house,and there was noincidence of ill treatment.The lady in the house knewexactly who was the caller,when the team told herthat it was an unknowncaller. It eventually turnedout, that the person shenamed indeed was thecaller who had beencalling. It was herneighbor, with whom herfamily had a feud sinceseveral years, onextension of their flats. Thisman had previously useddifferent ways of harassingthis lady, like giving somefalse information to BMCofficials who raided herhouse also.

The twist of the matter was,that the lady did have adomestic help, the boywas older than 14 years,but did not know his exactage. The CHILDINE teamthought he was around 17-18 years. Immediately, theymade the woman awareof the JJ Act, and the fineand imprisonment thatcould be imposed on herif the boy was found to be

under 18. The teammembers took all steps toassure that the lady wouldfollow all the protocols, ifthe boy was indeed under18; make sure that the boywent back to his family,and provide proof to theteam of his return. If thiswas not done, then theCHIDLINE team wouldcome with the police andlabor department torescue the child.

This case on one handalerted the team membersto be careful of people whomight misuse the 1098service for their ownpersonal revenge; on theother hand they had asuccessful intervention,where a possible minorwas freed from labour. Animportant lesson here forall CHILDLINE teams is thatthorough investigation,planning and alternessshould be part of theintervention strategy ofevery team when dealingwith cases.

Run away childreunited with hisfamily…

CHILDLINE Chandigarh

received a call on 17th

February 2007. The caller

gave information about a

girl, Bhavana, found

begging for money

saying that she wants the

money to call her brother-

in-law. When the

CHILDLINE team reached

the spot and spoke to the

girl, she informed the

team that her mother had

expired and father had

12

married for second time.

She was residing with

aunt and uncle. Her

father was with his

second wife in Delhi. She

alleged that she was

physically abused by her

aunt and grandmother

and did not want to

continue to live with them.

Hence she ran away from

home.

Bhavana expressed her

desire to live with her

sister and her husband.

The girl gave the

telephone number of her

brother-in-law to the

team. When the team

called Bhavana’s brother-

in-law the conversation

was confusing and this

raised the team’s

suspicion.

Following further

interrogation the girl finally

revealed that the man she

called her brother-in-law

is actually her uncle’s

friend and her boyfriend.

But the man was already

married and had a two-

year-old child. His wife

was seriously ill and was

on her death bed.

Bhavana wished to run

away with the man. The

team members tried to

contact the man once

again but his cell was

switched off.

Bhavana agreed to the

idea of team members

contacting her family.

When the team contacted

her family a different story

was revealed. The family

was worried and was

searching for her. The

neighbor’s also informed

that Bhavana had an affair

with someone and that’s

why she had run away.

Also she was not abused

by her aunt and

grandmother. Following

intensive counselling

Bhavana was handed over

to her family.

Freed fromdomesticwork….child joinsschool…

CHILDLINE Vishakapatnam

had received a call about

a 12 year – old girl, Manu,

working as a domestic

worker repeatedly being

abused by her employer,

Dr. Shyamala. When the

team reached the house,

they could not find the girl.

People in that area

reported that the girl was

already handed over to

the police. Meanwhile

when the team was trying

to find the girl, CHILDLINE

centre received a call from

the police station

requesting CHILDLINE to

deal with the case. The

child was brought to the

centre.

At the centre Manu shared

her details. She gave her

father’s name and said

that he used to work in a

bakery but had died of TB

a year ago. . Her mother

sold cornflakes to earn

money for the family. Her

brother aged 7 had

passed away in a road

accident. She had gone to

school, but could not

recollect the name of the

school. Six months after

her father’s death her

mother married for the

second time. Her step-

father was neither willing

to look after the girl nor

ready to accommodate

her in the house. As a

result regular fights took

place between Manu’s

mother and her step-

father. Often he would beat

the girl and her mother.

Finally one day her mother

put her up for work as a

domestic worker. She was

physically abused by her

employer and so her

mother took her away and

admitted her in class II, in

a Municipal school and

she was put to stay in a

hostel. Once the child

began going to school, the

mother stopped visiting

her. She never came to

enquire about her

daughter thereafter.

During the summer

holidays all the children

went home for the holidays

except Manu. One of the

school teachers suggested

that she could stay with

her sister-in-law (Dr.

Shyamala) during the

vacation. Here she was

made to do all the

household chores and

subjected to frequent

physical abuse. One day

she was sent out to buy a

packet of salt and taking

advantage of the situation

Manu approached a pan

shop owner for help. The

pan shop owner informed

the police station.

Manu was provided

shelter by CHILDLINE. The

team visited Dr. Shyamal’s

house. The first time the

team was provided with

misleading information

The team then visited Dr.

Shyamala’s house for the

second time. This time the

doctor’s husband said they

do not know anything

about the girl. Finally they

admitted to knowing the

girl and said they had only

brought her to stay with

them during the vacations.

. She was sent back once

the school re-opened after

the vacations, but, the girl

kept returning to their

house during the

weekends and hence they

decided to send her to

school daily from their

house. The team then

visited the school and met

the staff. They were

informed that she was not

regular at school. When

asked to show the

attendance register they

refused to show the

register.

A complaint was

registered with the

Labour Commissioner

Office and the Police. The

Labour Commissioner

referred the child to the

Women and Child

Development. Manu was

admitted in a

Government School. She

was provided shelter in a

hostel. After a few days

the team visited the

school to check on the

child and found her to be

happy and well adjusted.

13

Publications

National Resource Directory

CHILDLINE a national 24-hour free phone emergency outreach service for children in need of care and protection

responds to the needs of the children and links them to long term services. In many cases children have to be repatriated

(children who are lost or who have run away from home and now want to go back) to another state

in which case it is necessary to know appropriate organizations / services which can help out in the process. Many

a time it is also necessary to access specialised services which may not be available in the city. In such cases it

is necessary to have access to the contact detail of organizations providing this service closest to the city.

The National Resource Directory is a compilation of contact details of all organizations offering specialized services

for children, in the 73 CHILDLINE cities. The Directory is presented in 4 volumes (North, South, East & West), each

of the volumes presents data from a particular geographical zone of the country. The volumes are further divided

on the basis of cities and type of service and has a total of 17 types of services.

CHILDLINE in India – An Analysis of call to 1098

CHILDLINE has emerged as the voice ofchildren in India, representing theconcerns of children as they expressthem. It is a source of primary informationon the status of children. Every callreceived by CHILDLINE is a strongcomment on the status of children inIndia. CHILDLINE data is critical, in notonly determining the status of children inIndia, but also emerging trends in theirconditions and also provide vitalinformation to service providers andpolicy makers on the needs andvulnerabilities of children.

This publication is a comparative analysisof ChildNET data for the years 2003-04and 2004-05. ChildNET is a step in thedirection of analysing CHILDLINE data.This publication presents a nationalcomparative analysis of CHILDLINE datafor the years 2003-04 and 2004-05. It also gives a statistical comparison of data for the same period for 55 cities. Althoughthis data analyses the performance of CHILDLINE through only a few basic parameters it gives important feedback to citiesabout the impact of the service, the users of the service, reasons for calling CHILDLINE, nature of abuse faced by children,etc. It provides raw material for more indepth research and analysis on the status of children in India and highlights howchild helpline (CHILDLINE) data can be critical in monitoring the status of children in India. While such data is being monitoredsince1999, this is the first time that they are being published for a wider audience concerned with child care and protection.This is the first in a series of annual ChildNET publications that are to follow.

14

Percentage of Intervention Calls from Inception till March 2007

The following call statisticscovers 71 cities

Medical 59146

Shelter 49840

Repatriation 31858

Rescue 16315

Death Related 792

Sponsorship 30013

Missing Children 62107

Emotional Support & Guidance 192266

Total 442337

Children at work…

� India has 12.7 millionchildren working in theage group 5-14 years. Thisconstitutes 5% of thepopulation and 3.15% ofthe total workforce.

� According to the censusreport child labourers haveincreased by 10.68% fromcensus 1991 to 2001

� Maharashtra, Tamil Nadu,Kerala and AndhraPradesh there has been adecline in child workersfrom 1991 to 2001 whereasin Sikkim, Nagaland,Harayana, & Himachal thenumber of child work forcehas increased.

� 72% of Child workers arein Uttar Pradesh, MadhyaPradesh, West Bengal,Orissa, Andhra Pradesh,Assam and Rajasthan.

� Child Welfareorganizations estimatethat India has over 10 lakhchildren working asdomestic servants andanother 10 lakh working atroad side eateries, hotelsand restaurants.

� 20.28% of the child labourworkforce in the age groupof 5-14 years works onfarms and fishing &forestry sectors.

� 26 paisa per day perworking child is the currentbudgeted allocation forrehabilitation

� Child labour contributes20% to the Gross NationalProduction (GNP)

Sl. State % Share of workforceNo (5-14 years)

1 Andhra Pradesh 7.7

2 Arunachal Pradesh 6.06

3 Assam 5.07

4 Bihar 4.68

5 Chhattisgarh 6.96

6. Delhi 1.35

7 Goa 1.82

8 Gujarat 4.28

9 Haryana 4.78

10 Himachal Pradesh 8.14

11 Jammu & Kashmir 6.62

12 Jharkhand 5.47

13 Karnataka 6.91

14 Kerala 0.47

15 Madhya Pradesh 6.71

16 Maharashtra 3.54

17 Manipur 5.75

18 Meghalaya 8.22

19 Mizoram 12.34

20 Nagaland 8.48

21 Orissa 4.37

22 Punjab 3.23

23 Rajasthan 8.25

24 Sikkim 12.04

25 Tamil Nadu 3.61

26 Tripura 8.22

27 Uttar Pradesh 4.08

28 Uttarakhand 3.24

29 West Bengal 4.5

Source

The Times of India, Mumbai, June 13, 2007“Children of a Lesser God”, India Today, November 27, 2006.

15

CHILDLINE has recorded a total number of 1,14,16,571 calls from inception till March 2007

Statistics not available :

Chennai - Don Bosco = Jan-07, Feb-07, March-07

LegendName of City

(Date of initiation : Total no. of calls)Kanyamumari(Feb.05 : 12917)

Thiruvananthapuram(Mar.00 : 114009)

Kochi (Jan.01 : 101864)

Kozhikode (Apr.02 : 95213)

Madurai(Apr.02 : 165114)

Trichy (Aug.01 : 114789)

Coimbatore(Dec.99 : 114749)

Salem(Apr.02 : 188142)

Chennai (Apr.99 : 198925)

Bangalore(May.02 : 137652)

Mangalore(May01 : 145717)

Wayanad (Sept.02 : 80710)

Vijayawada(Dec.00 : 159206)

Vishakapatnam(Jan.01 : 198991)Hyderabad

(Nov.98 : 557686)

Goa(Mar.00 : 197908)

Pune(Mar.01 : 213413)

Mumbai(Jun96 : 2933095)

Kalyan (Apr.02 : 245770)

Nagpur(Nov.98 : 151695)

Chandigarh(Sept.01 : 59809)

Bhubaneshwar(Apr.00 : 51763)

Puri (Apr.00 : 72140)

Cuttack(Apr.00 : 62631)

Kolkata (Jan.99 : 436488)

Shillong(Jun.01 : 24681)

Patna(Jul.99 : 90726)

Guwahati(Jan.01 : 127544)

Ranchi(Dec.01 : 24828)

Lucknow(Feb.01 : 144455)

Allahabad(Dec.01 : 156411)

Varanasi(Mar.00 : 200736)

Delhi(Oct.98 : 1557472)

Jaipur(Feb.00 : 179352)

Alwar(Feb.01 : 145732)

Ahmedabad(Dec.00 : 145706)

Udaipur(Apr.02 : 145856)

Bhopal (Jan.00 : 94164)

Indore(Dec.00 : 156865)Baroda

(Feb.01 : 357664)

Thrissur (Nov.03 : 125339)

Agartala (May 03 : 17264)

Jalpaiguri

(Mar.03 : 14283)

South 24 Parganas(Mar.03 : 18813)

W. Medinipur (Dec.02 : 31130)

E. Medinipur (Mar.03 : 42261)

Imphal(Aug.02 : 15587)

Solapur(Feb.03 : 106061)

Ujjain(Oct.03 : 22746)

Ahmednagar(May.03 : 111493)

Aurangabad(May.03 : 122768)

Amravati(Mar.03 : 47498)

Tirunelveli(Jun.03 : 71305)

�

�

�

�

�

Nashik (Jun.04 : 119621)

�

�

�

�

Kota(Nov.04 : 20238)

(Mar.03 : 22370) Nadia

Murshidabad(Dec.04 :8001)�

Port Blair(Jan.05 : 7742)

Gorakhpur(Sep.05 : 13077)

Rourkela(Dec.04 : 3614)

Kanchipuram (Feb.05 : 6377)Cuddalore (Mar.05 : 10506)

Nagapattinam (Jan.05 : 19301)

�

Jammu(Dec.05 : 7659)

Shimla(Apr.06 : 1254)

Ludhiana(Mar.06)

�

Gurgaon(Apr.06)

�

Sitamarhi(Apr.06 : 8390)

Berhampur(Apr.06 : 452)

Gwalior(Sep.06 : 841)

Meerut

(Feb.07)

�

Darbhanga(Nov.06 : 2157)

Kanpur(Feb.07)

Karaikal (Feb.05 : 6850)

Kollam (Mar.05 : 4595)

16

Agartala (Voluntary Health Association of Tripura), Ahmedabad(Ahmedabad Study Action Group, Gujarat Vidyapith), Ahmednagar(Snehalaya Project), Allahabad (Diocesan Development and WelfareSociety), Alwar (Nirvanavan Foundation), Amaravati (Shree HanumanVyayam Prasarak Mandal), Aurangabad (Aapulki Samaj Seva Sanstha),Baroda (Baroda Citizens Council, Dept. of Social Work, MS University),Bangalore (APSA, Don Bosco, NIMHANS), Berhampur (Indian Society ForRural Development, Organisation For Development, Integrated Social &Health Action, National Institute For Rural Motivation Awareness & Training),Bhopal (AARAMBH, Bhopal School of Social Sciences), Bhubhaneshwar(Ruchika Social Service Organisation), Chandigarh (Pediatric Centre -PGIMER, YTTS), Chennai (Don Bosco, Indian Council for Child Welfare,Department of Social Defence, Asian Youth Centre, NESAKKKARAM-SEEDS), Coimbatore (Don Bosco, Families for Children), Cuttack(Basundhara, Open Learning System), Cuddalore (Indian Council for ChildWelfare), Darbhanga (East and West Educational Society, Kanchan SevaAshram, Gramoday Veethi, Sarvo Prayas Sansthan, Batika, Manav JagrutiKendra, Gyan Seva Bharti Sansthan), District South 24 Parganas (Schoolof Women’s Studies, CINI - Diamond Harbour Unit, Sabuj Sangha), Delhi(Butterflies, Delhi Brotherhood Society, Don Bosco Ashalayam, Prayas,Salaam Balaak Trust), East Medinipur (Vivekananda Loksiksha Niketan,EGRA Sarada Shashi Bhushan College), Goa (Goa Salesian Society,Nirmala Education Society, Vikalp, Jan Ugahi), Gorakhpur (PurvanchalGramin Sewa Samiti, Development Intiatives by Social Animation), Gurgaon(Shakti Vahini), Guwahati (NIPCCD, Indian Council for Child Welfare),Gwalior (Center for Integrated Development), Hyderabad (Divya Disha,SIDUR, Confederation of Voluntary Associations-COVA), Imphal (Dept. ofAnth-Manipur University, Manipur Voluntary Health Association, ManipurMahila Kalyan Samiti), Indore (Lok Biradari Trust, Indore School of SocialWork), Jaipur (Institute of Development Studies, Jan Kala Sahitya ManchSanstha, I-India, Vihaan), Jalpaiguri (Dept. of Economics - Ananda ChandraCollege, Jalpaiguri Welfare Organisation, Universal Progressive Study andCultural Forum), Jammu (Red Cross Society), Kalyan (Aasara),Kanchipuram (Asian Youth Centre), Kanpur (Subhash Children’s Society),Kanyakumari (Kottar Social Service Society), Kochi (DonBosco SnehaBhavan, Rajagiri College of Social Sciences), Kolkata (Bustee Local

Committee, Cini Asha, CLPOA, Don Bosco Ashalayam, IPER, Loreto DaySchool, SEED), Kota (Rajasthan Bharat Scouts & Guides, UtkarshSansthan), Kozhikode (AWH, Farook College), Lucknow (NIPCCD, HUM),Ludhiana (SGB International Foundation, Vocational ResourceRehabilitation Training Center for Blind), Madurai (Grace Kenett FoundationHospital), Mangalore (YMCA, Roshni Nilaya), Meerut (Janhit Foundation),Mumbai (Aasara, BalPrafulta, CIF, Hamara Foundation, Prerana, YUVA),Murshidabad (CINI Murshidabad Unit, Palsapally Unnayan Samiti, ShahidKhudiram Pathagarh), Nadia (Sreema Mahila Samity, Karimpur SocialWelfare Society), Nagpur (Apang Va Niradhar Bahuddheshiya KalyankariSanstha, Bapuji Bahujan Samaj Kalyan Bahuddheshiya Sanstha, ISSUE,Matru Sewa Sangh, Varadaan), Nashik (Navjivan World Peace andResearch Foundation), Nagapattinam (Avvai Village Welfare Society),Patna (East and West Educational Society, Bal. Sakha, Tripolia SocialService Hospital, Nari Gunjan), Port Blair (Prayas), Pune (Dnyanadevi,Karve Institute of Social Service), Puri (Rural and Urban Socio-Cultural Help,Open Learning System), Ranchi (Xavier’s Institute of Social Service, YMCA,Samadhan, Chhota Nagpur Sanskritik Sangh), Rourkela (DISHA,SHRADHA), Salem (Don Bosco, YWCA), Shillong (Bosco Reach Out,Impulse NGO Network), Shimla (Himachal Pradesh Voluntary HealthAssociation, Population Research Centre), Sholapur (Walchand College ofArts and Science, Department of Social Work, Akkalkot Education Society),Sitamarhi (East and West Educational Society, Pratham, Pragati EkPrayas, Nav Jagruti, Nisha Mahila Vikas Sansthan), Thirunelveli(Saranalayam - TSSS, Centre for Empowerment of Women & Children),Thiruvananthapuram (Don Bosco Veedu, Loyola Extension Services,Trivandrum Social Service Society), Thrissur (St. Christina-Holy AngelsHome, Vimala Community Extension Centre), Trichy (SOC SEAD, BishopHeber College), Udaipur (Seva Mandir, Udaipur School of Social Work),Ujjain (Madhya Pradesh Institute of Social Sciences Research, Sewa Bharati),Varanasi (Dr. Shambunath Singh Research Foundation, Gandhi AdhyayanPeeth, Gramyanchal Seva Samiti, Shri Shanti Vikas Seva Sansthan),Vijayawada (Forum for Child Rights), Vishakhapatnam (Priyadarsini ServiceOrganisation, UGC-DRS Prog. Dept. of Social Work - Andhra University),Wayanad (JVALA, Hilda Trust), West Medinipur (Prabuddha Bharati Shishutirtha, Vidyasagar School of Social Work).

GOVERNMENT PARTNERSMinistry of Women and Child Development, Department of Telecommunications, Ministry of Health, Railway Ministry, Department of Social Defence /Social Welfare.

NGO PARTNERS

BOOK POST

CHILDLINE India FoundationNana Chowk Municipal School, 2nd Floor,Frere Bridge, Low Level, Nana Chowk,Near Grant Road Station,MUMBAI - 400 007.TEL. : 2388 1098, 2384 1098 FAX. : 2381 1098WEBSITE : www.childlineindia.org.inE-Mail : dial1098@childlineindia.org.in

To,

The CHILDLINE Family

CONTRIBUTIONSCIF Team

EDITORIAL TEAMLarissa, Ajitha

This Publication is supported by