SKILLS

WORK HISTORY

21/01/2014 to2/01/2016

OKECHUKWU NDUBUISI CHIBUEZE Street 22 Villa 2, Al Wasl Road, Satwa DubaiCell: 0526199846 okcheez66@yahoo.com PROFESSIONAL SUMMARY

Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events, as well as intimate gourmet dining and afternoon tea services.

Serv Safe certificationGuest relations professionalThrives in fast-paced environment Quick problem solverCommitted team player Calm, temperate and professionalHigh energyCourteous, professional demeanorExceptional communication SkillsSkilled barista creating delicious special coffees and coffee based drinksBar terminology expertGreat up selling skillsLiquor and smoking laws familiarityTop-tier, full-service dining Background

Barista/BartenderAirest Middle East LLC Bricco Restaurant – Dubai UAE

Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Followed all safety and sanitation policies when handling food and

beverage to uphold proper health standards.Displayed enthusiasm and knowledge about the restaurant's menu and

products.Routinely supported other areas of the restaurant as requested, including

answering telephones and completing financial transactions for other staff.Developed and maintained positive working relationships with others to

reach business goals.Guided guests through menus while demonstrating thorough knowledge of

the food, beverages and ingredients.Provided friendly and attentive service.Delivered quality service by providing a warm and welcoming environment. Followed bar recipes to deliver consistent drink quality, control costs and

maximize guest satisfaction

17/08/2012 to 23/12/2013

04/2008 to 06/2012

02/2004 to 03/2008

1999-2000

Bartender/Barista Rochester Gardens – Lagos, Nigeria

Routinely checked identification of patrons purchasing alcoholic beverages.Continually provided exceptional service to customers by being friendly,

knowledgeable and accommodating. Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.Conducted product inventory.Creating and serving special coffees using the provided recipes and toolsGreeting and serving customers with a warm smile in a professional and hospitable manner

Bell Boy/AttendantMokland Hotels and Conference Center – Ogun State, Nigeria

Greeted and welcomed all hotel guests with a smile.Escorted guests to their assigned rooms, including transporting their

luggage.Resolved service-related problems in a timely manner.Solicited feedback through questionnaires to evaluate levels of guest

satisfaction.Delivered messages, mail and packages left for guests and hotel facilities in

a timely manner.

WaiterGrooves Events Place Bar and Grill – Ogun State, Nigeria

Consistently provided professional, friendly and engaging service.Displayed enthusiasm and knowledge about the restaurant's menu and

products.Routinely supported other areas of the restaurant as requested, including

answering telephones and completing financial transactions for other staff.Set dining tables according to type of event and service standards.Addressed diner complaints with kitchen staff and served replacement

menu items promptly.Demonstrated genuine hospitality while greeting and establishing rapport

with guests.Proactively prepared for large parties and reservations, anticipating

planning and staffing needs.Resolved guest complaints quickly and efficiently.Assisted in cashiering and Point of Sale (POS) system procedures during

busy hours.

Associate of Applied Science: Computer Studies Applications and TrainingKings and Queens Computer Institute - Lagos, Nigeria

EDUCATIO

1992-1998 Certificate of Secondary education: Amuwo-Odofin Boys Secondary High school-Lagos, Nigeria

1986-1991 Certificate of Primary education: Caro Nursery and Primary School-Lagos, Nigeria

LANGUAGESEnglish-FluentYoruba-FluentIgbo-Native/Fluent

OTHER INFORMATIONNationality: -NigerianDate of Birth: -November 05 1981Visa Status: -On One Month visa period after cancellation Of work visa Marital Status: -Single

REFERENCESAvailable upon Request