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Cheshire and Warrington Local Enterprise Partnership

Invitation to Tender

Web Design & Build Services

January 2020

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1. EXECUTIVE SUMMARY Cheshire and Warrington Local Enterprise Partnership (LEP) wish to engage with suppliers to design and build the LEP family of websites. The LEP family comprises Cheshire and Warrington Local Enterprise Partnership; Cheshire and Warrington Business Growth Hub; Cheshire Science Corridor; Marketing Cheshire and Meet in Cheshire; plus the emerging place marketing platform ‘Invest and/or Live in Cheshire’. The primary aim of the website development project is to position the LEP family of sites as the main gateway platforms for information on Cheshire and Warrington, supporting our national and international reach and inspiring and engaging users with an interest in the LEP activities and economy, and as a place to invest, live, work and visit. 2. BACKGROUND Cheshire and Warrington Local Enterprise Partnership (LEP) is seeking to redevelop its corporate website www.871candwep.co.uk and those of its family of delivery brands - Cheshire and Warrington Growth Hub (GH) www.candwgrowthhub.co.uk, Cheshire Science Corridor www.cheshiresciencecorridorez.com. In addition, following a recent merger with Marketing Cheshire, we would like their websites www.marketingcheshire.co.uk and www.meetincheshire.co.uk to be incorporated into the overarching site plan, sharing navigation and having a similar look and feel. The LEP is one of 38 LEP’s across the country that exists to grow the Cheshire and Warrington economy. Our aim is to make Cheshire and Warrington a £50bn economy by 2040, through increased productivity, investment and job creation. LEP’s work within an assurance framework context where transparency is a fundamental requirement, to ensure anyone with an interest can understand the work of the LEP, our performance and how decisions are taken. In the past twelve-eighteen months the LEP has expanded and now delivers the Cheshire and Warrington Growth Hub, a business support service that works with start-ups and established companies to accelerate growth and innovation. The Growth Hub is also part of a national network that mirrors that LEP network. Our Growth Hub is the primary business platform for Cheshire and Warrington and is our route to more, and better quality engagement with businesses. The Growth Hub is also the platform for promoting our £30m skills programme which comprises three strategic projects – The Pledge; Digital Skills Partnership; and Accelerate. The Cheshire Science Corridor and Enterprise Zone, is the sub-region’s primary strategic employment zone, spanning 100ha across the north Cheshire belt. Comprising multiple sites from the Wirral border across to Macclesfield, and with one of the highest density of research assets in the UK, the CSC and EZ provides capital investment and commercial location opportunities for occupiers. The LEP has recently incorporated Marketing Cheshire as a subsidiary. Marketing Cheshire is the destination management organisation and place marketing body for Cheshire & Warrington. Marketing Cheshire deliver the business tourism strategy of which the main platform is www.meetincheshire.co.uk.

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Working with partners, the LEP is currently working on the development of an Inward Investment and Place Marketing Strategy which is expected to support the live, work and invest strands of the economy in turn contributing to the overarching objective of becoming a £50bn economy. It is intended that a new InvestinCheshire.co.uk and liveincheshire.co.uk platform would be created and is a key consideration of this brief, with the expectation that the site plan allows for this to be built, shares functionality and navigation and is the framework is built (with content likely coming at a later date). 3. OBJECTIVES The overall objectives for the redevelopment of the site/s is to:

• Position the LEP family of sites as the main information platform/s for information on

Cheshire and Warrington as a place to invest, live, work and visit.

• Increase awareness of our work and the LEP family of brands

• Increase engagement from businesses and other stakeholders

• Ensure transparency of LEP decisions and activity

• Create new business opportunities for the Growth, Skills, Science Corridor and Meet

streams

• Provide a platform for the place narrative for Cheshire & Warrington, including Cheshire as a

place to meet

• Position the LEP family as an organisation that has the interests of Cheshire and Warrington

at its core. It’s important to convey trust through reliable and current content whilst at the

same time inspiring users to learn more, get in touch and stay interested in our work or

services.

4. KEY DRIVERS OF WEB PRESENCE FOR EACH COMPONENT OF THE ORGANISATION

www.871candwep.co.uk

- Position the LEP family as the primary source of information relating to Cheshire and

Warrington, be that the economy, or as a place to invest, live, work or visit.

- Ensure transparency, with relevant information published quickly and clearly.

- Increase engagement from businesses and stakeholders.

www.candwgrowthhub.co.uk

- Position the Growth Hub as the primary business support service in the sub-region

- Have an efficient user journey that supports relevant conversion targets

- Incorporate skills programmes into GH Platform

www.cheshiresciencecorridorez.com

- Positions the CSC as a key location for occupiers within a national/international context (this

could be incorporated in to the invest / live site)

www.marketingcheshire.co.uk

- Communicate the work of Marketing Cheshire and Cheshire & Warrington news

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www.meetincheshire.com

- encourage conference organisers to hold their events in Cheshire and Warrington

especially those focused on the sub-region’s super strength industries

- Enable conferences organisers to be inspired and search for suitable venues, or make an enquiry with the support of the team

www.investincheshire.co.uk

- Promote the area as a place for businesses to locate and expand, supporting business

attraction and business retention and reinvestment

www.liveincheshire.co.uk

- inspire people to come and live and work in the area, supporting talent attraction and retention

5. REQUIREMENTS We are looking for a web agency to design and build a new website platform. A ‘family brand’ approach mega-site with key business strands, or a series of stand-alone sites, will be considered. The appointed agency will need to propose the best solution with clear benefit analysis to justify proposals. It is important that the needs of the various user groups drive the solution, whilst taking in to account the requirement for best value. The agency will also provide training and access to the CMS so that content can be updated by designated admins. Hosting, maintenance/updates and relevant licences/security certificates will be required. We are open to exploring the best option for our websites e.g. one super site, or individual sites that are clearly connected and part of the same family. Shared technology across all sites will be required to optimise user experience; create economies of scale; and allow measurable and consist insights/analytics to be obtained. The recommendation and justification for the selection of technology in the delivered solution, including hosting requirements, redundancy of technology, system monitoring & reporting. Technical workshops as required to achieve a match on both our outcomes for the website(s) and the capabilities and roadmap of the technology used to deliver the website(s) – This to allow for future growth and a development lifecycle relevant and appropriate to our needs. 6. TECHNICAL SPECIFICATION GENERAL Technical ability to work with other current suppliers to accommodate the website as delivered, especially in the areas of hosting & infrastructure, data sharing, interoperability and monitoring & reporting.

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Adoption of coding standards and full design documentation will form part of the website(s) as delivered. The supply of technical development and services which complement the incumbent systems and suppliers, and further integrate with our data estate, these include:

• Lead Forensics

• Azure IaaS platform managed by Managed Service Provider

• MS Dynamics CRM, designed and supported by 3rd party development company

6.1 Website(s) Infrastructure

• The nature of the infrastructure solution of the website should support the requirement for

content managers to be able to add edit and review the content changes before publishing

onto the live website.

• The infrastructure environment is to provide a certain level of redundancy in the technology

stack and recommend a design configuration which meets the business continuity

requirements of the project.

6.2 Search Engine Optimisation

• The site(s) will be optimised to encourage the greatest amount of relevant traffic is brought

to the site with an acceptable level of bounce rate

• The site should be able to host blogs. The blogs should be capable of being organised in a

way as to be easily browsed and read, in an appropriate

• In addition to the content above and any other best practice recommendations the site

should be built to utilise the following:

• Meta Data • URL Aliasing • URL Re-directs • Robots.Txt • XML Sitemap • Alt tags

6.3 Interoperability with existing and new systems

• Lead Forensics – Continuity of existing configuration which provides various reporting and

services.

• MS Dynamics – Initially the capability of end user data entry details being passed to our

Dynamics CRM system, and to allow the future development of further integration between

website(s) and CRM Dynamics, to the inclusion of automated responses to customer based

on queries and utilising CRM data.

• Any website plugins or 3rd party software solutions to be defined in terms of commercial

license, development roadmap, and support models.

• Google Analytics, continuation of existing configuration allowing for website statistics

reporting.

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• Such CMS platform choice of vendor and configuration which allows for aggregated

reporting utilising the above platforms and systems

• Ownership of any the website design and solution to be the sole ownership of us the

customer at the point of delivery.

• The use of CMS platforms and any additional software forming the dependency stack of the

delivered solution to be of common industry standards that allow for onward development by

other 3rd parties

• Email marketing systems, currently Mail Chimp – Integrate with this existing system,

recommendations on email domain source, anti-spam protection, and support for

configuration of such technologies as DKIM and SPF.

• Consideration and recommendations for the database distribution across the website(s) –

e.g. multiple website databases or single communal database used by all website(s)

• Recommendations and design of configuration of CMS license model, multiple websites

from a single CMS instance, or single instance with multiple sub-site contents.

• Capability to pull and display content from other websites, specifically through API’s of UK

government websites/systems.

6.4 Security and Encryption

• Encrypted web pages to be used in all cases, with any exception only by agreement with us.

• Any customer data must be encrypted in transit and at rest.

• User credentials are to be encrypted.

• Connectivity to external data sources or API’s are to use encryption, and security tokens

where possible.

6.5 Technical Training

• Training to support content managers and other contributors in the use and function of the

CMS platform, for the purposes of maintenance, additional content, site content structure

and format and and other CMS functions as would be required and are available for the

upkeep of the website.

6.6 Technical Specification – common to all components of the site

• Built on common industry standards a platform that can be maintained and updated, or

easily transferred, as necessary.

• Responsive website page serving, efficient content delivery and scripting design and

consistent performance regardless of client device (Laptop, Phone, Tablet etc)

• Ability for admins to upload downloadable content easily

• Ability for users to download content easily e.g. meetings papers, HR forms, brochures. With

some, but not all, downloads requiring data capture.

• Embedded dynamic content including social media channel feeds, video, maps, Eventbrite.

• Full access and editing rights to design templates (across all aspects of the websites

including navigation menus, header & footer content, logo removals/additions, images and

text) through an easy to use content management system.

• Shared technology to provide search functions, data/auto capture, navigation etc. to optimise

user experience, insights and analytics and budget.

• Meet accessibility requirements (W3C standard), GDPR legislation and optimal site security.

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• Help-desk support

• Service continuity provision and support

• Disaster recovery of data to within 24hrs

• Detailed user analytics and ability to understand customer journeys to support content and

web development.

• Email integration compliant with new protocols (Growth Hub)

• Periodic security testing and required security updates for compromised content, broken

links, navigation checks etc.

Build Platform

• Ideally the website/s would be built using common industry standards and with a user-

friendly content manager CMS interface, which would allow us to add / delete pages as

appropriate. The Marketing Cheshire site for example needs to be a basic template structure

that we are able to complete and populate ourselves. The requirement to look at them as

part of the brief is so that they can be built into the structure and top navigation.

All sites will have:

• Clear easy navigation

• Simple, slick layout

• Image/Video led

• All sites need to be linked together in a clear and uniform manner (possibility of a dual

navigation bar on all sites)

• Similar look and feel so that it is clear that sites are of the same family, whilst keeping their

own current identities

• Potential requirement for auto-language translation built-in to the site/s

Features/Functionality

• Although we have held a workshop session with the team (see appendix 2) we are very

much open to suggestions and would be keen to review this as part of the brief, working with

the web design company to determine needs, wants and explore the art of the possible.

Content

• Much of the content will be rewritten and provided to the contractor. It is expected that the

contractor will support with ensuring copy is web optimised.

Imagery / video content

• Will be provided.

7. ADDITIONAL CONSIDERATIONS AND INFORMATION 7.1 Place Marketing With partners the LEP is currently developing an inward investment and place marketing strategy that will aim to attract and retain businesses and talented people to live and work here. A key part of this will be creating an identity that resonates with target audiences, that is authentic and credible.

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We would want our new sites to complement this moving forward. Whilst it is expected that our organisation will completely retain its own identity, it would be preferred that tone, imagery, application of brand can be incorporated in to the LEP/GH/CSC websites within the right context and as appropriate for the primary users of the site/s. As part of the place marketing strategy it is expected that a website would be central to, and support, digital campaigns. The LEP currently owns the www.investincheshire.com domain, however, it is expected that this would be part of this project, with the design and build completed. will need to be given to the development of a new web platform for the place marketing activity that can support talent and business attraction and retention activity, and provide a place for stakeholders to go, to access tools and assets for their own application in helping to tell the Cheshire and Warrington place brand story. 7.2 Brand Review The LEP and its delivery brands (GH, skills, CSC and Marketing Cheshire) are expected to undergo a brand review within the next 12 months, the new sites will need to be designed in a way that allows the sites to be easily updated, with little additional cost, without impacting upon the integrity of functionality and design. 7.3 Ownership of the sites Ownership of the site domains will be retained by the individual entities (LEP and Marketing Cheshire). The site builder will be expected to provide an agreement giving HTML/CSS/Javascript ownership to the LEP and Marketing Cheshire for their respective sites upon completion and payment of the projects. The appointed creators will provide an agreement giving website visual design ownership to the LEP and Marketing Cheshire upon completion and payment of the projects. 8. OVERVIEW OF SITES

Site Current overview Tone of Voice

Audiences / Location

Call to Action

LEP www.871candwep.co.uk

• In essence a relatively simple

site with a lot of content.

• Ability to upload information

quickly and simply, maintaining

a logic flow for the user.

• Content will be a mix of static,

image/video, downloads.

• User should be able to

download documents.

More formal in tone with communications aiming to inform, influence and engage.

Target audience is C&W businesses, board members and people with an interest in the LEP’s function. Government officials

Find the information of interest, contact us, subscribe to receive further updates.

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• In the past year the LEP site has had:

o 33,539 visits (averaging about 2795 a month)

o 77,954 page views (averaging about 6496 a month)

o 2.32 pages viewed per session

o Avg session duration 00:01:53

• The LEP site was designed by Surefire Media https://surefiremedia.co.uk/ and they arranged the hosting that we understand is hosted here https://www.simplyhosting.cloud/servers/dedicated-servers

• We own the domain which expires in Dec 2019.

• Due to the brand review, the domain name may well change in the future.

Basic access to the CMS means that we can currently do basic maintenance and updates for the site, which are largely content led.

will also keep a watching brief on the site to satisfy themselves around transparency and governance, ease of navigation etc

Growth Hub

www.candwgrowthhub.co.uk

• A more complex site with

multiple user types and

potential customer

journeys. Must integrate

with a CRM system, and be

able to hold a compendium

of self-help factsheets that

must be easily navigable

and downloadable.

• The site needs to

incorporate a diagnostic

tool to allow different user

User focused, need to be perceived as professional, credible, knowledgeable.

Target audience is existing businesses (micro, small, medium and large), new business start-ups, referral partners and intermediari

Depending on the stage of the business, we would require a user journey that supports self-help or contact the team options.

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types to find relevant

support

• This site was built when the

service was outsourced and

is hosted by Kaleidoscope.

We have very limited

access to the CMS but can

update news, events and

basic level content.

• In the past year, the GH site

has had:

o Visits: 20,944 o Page views: 50,603 o Page views per

session: 2.42 o Average session

duration: 00:01:48

• User journey mapping required relevant to the stage of the business, with the content and journey being different for e.g. start up, scale up, established business

es, local authorities. Schools, colleges, learners / young people, employers. Largely C&W based.

Subscribe to receive further updates, auto generated email with GH or specific business support information (responsive to the interests of the user)

Science Corridor

www.cheshiresciencecorridorez.com

• Currently a relatively simple

brochure site, with a future

need for greater user

interaction through the use

of maps and possibly

visualisation.

• The site was designed and

built by Marketing Cheshire

and is hosted by Inmotion

Hosting. It is maintained by

Marketing Cheshire.

• We own the domain (and

also

cheshiresciencecorridor.co

m).

• In the past year, the CSC sites has had:

o 2371 visits

(averaging about 197 a month)

Business focused, more of a sales focus than a service offering. Site is in a competitive arena and needs to stand out in the market

Potential capital investors; potential occupiers; intermediaries; current occupiers and landowners/lords. North West, National, international

Contact with an occupier enquiry, subscribe to receive further updates

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o 6466 page views (averaging 538 a month)

o 2.73 pages per session

o 00:02:26 avg session duration

Meet in Cheshire

www.meetincheshire.com

• Wordpress based site, new

site could have a

significantly reduced

number of pages. The site

was designed and built by

Marketing Cheshire and is

hosted by Inmotion Hosting.

It is maintained by

Marketing Cheshire.

• We own the domain.

• In the past year, we had:

o Visits – 1302

o Page views – 2537

o Pages per session –

1.95

o Av session duration

– 00:01:52

Business focused, sales approach, inspiring and engaging

Potential associations, corporates looking to booking meetings and events Regional, National and International

Contact with a conference enquiry, subscribe to receive further updates

Marketing Cheshire

www.marketingcheshire.co.uk

• Wordpress based site, new

site could have a

significantly reduced

number of pages. The site

was designed and built by

Marketing Cheshire and is

hosted by Inmotion Hosting.

It is maintained by

Marketing Cheshire.

• We own the domain.

• In the past year, we had:

o Visits – 23,650

o Page views –

48,737

o Pages per session –

2.06

o Av session duration

– 00:01:31

Business focused, engaging

Tourism businesses in C&W

Contact to join as partner, enter the awards, engage in Marketing activity

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9. PROJECT MANAGEMENT Catherine Walker and Nicola Said will be responsible for the day-to-day management of the project. A working group will be formed covering the teams from across the company and a marketing & Communications sub-committee of the board – the aim will be for those groups to provide input to the brief and test functionality requirements. Final sign off at key milestones will be Philip Cox, Chief Executive and the Marketing Cheshire Board. 10. TIMESCALES

Milestone Proposed Date

Issue brief for procurement 28/1/20

Deadline for questions relating to the

tender

4pm 6/2/20

Deadline for submissions 17/2/20

Shortlisting and (if required) supplier

clarification meetings or technical

workshops

w/c 24/2/20

Contract awarded Not later than 6/3/20

Inception meeting Expected w/c 4/11

Websites to be ready for testing 29/5/20

Websites live 12/6/20

Variations to the proposed timeline and/or phased delivery will be considered if there is clear rationale, and a robust project timeline is provided.

New place marketing platform e.g. Live in Cheshire / Invest in Cheshire

Domain that exists is investincheshire, open to other options to provide a platform to promote the live, work, invest aspects of place marketing. Design and build would be required, with content to follow at a later date.

Consumer oriented, inspiring, engaging, more of a sales focus than a service offering

Existing and potential businesses; business owners and leaders and their intermediaries. Existing and potential residents

Click throughs to jobs / houses

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11. SUBMISSION REQUIREMENTS

Bidders are required to submit tenders of no more than 40 pages A4 in an electronic format (i.e. MS Word/PDF) setting out the following as a minimum:

• Introduction and background to firm including accolades or accreditations

• Project Appreciation – your understanding of our key requirements and outcomes from this project

• Demonstration of experience of providing similar services, including examples of relevant projects and design style that clearly show how technical requirements have been applied that might be relevant to our project and technical requirements. Please include up to 3 relevant case studies

• Methodology

• Work plan and staffing (including a full schedule, estimated days, and milestone delivery plan)

• Details of any subcontractors to be used

• CVs of key personnel to be attached to the account (one A4 page summary per person)

• Financial proposal

• Should tenderers wish to form a partnership to provide a combined bid only one submission should be provided, clearly stating which services will be provided by each of the partners. Introduction and background requirements will be necessary from each of the firms in the partnership.

12. FINANCIAL PROPOSAL

• Tenderers should provide a full breakdown of costs and detail exclusions or optional

extras that would benefit the project; • Project management and professional time required; • Schedule of rates for personnel - daily • Other costs (to be specified); • All costs should be quoted exclusive of VAT

12.1 Budget We are seeking best value in line with public sector procurement and transparency requirements. A maximum budget of between £40,000 and £50,000 has been allocated for this project.

13. EVALUATION OF TENDERS

Each proposal will be scored against the following evaluation questions and weighted as follows:

Evaluation question Score

Background of firm, including accreditations 10

Understanding of and proposed approach to the assignment 10

Clarity of methodology, identification of risks and proposed mitigation 10

Experience of delivering similar assignments 15

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Knowledge and expertise of staff 15

Price 40

Total 100

Each evaluation question will be scored using the following scoring criteria:

Scoring criteria Score

Failure to respond or irrelevant information which fails to meet the requirement 0

Response is unsatisfactory partially meets the requirement 2

Response is acceptable and meets the minimum requirement 3

Response is good - better than merely acceptable 4

Response is excellent, exceeds the requirement and gives added value 5

With regards to the scoring for pricing, the evaluation will compare bids against each other. If, after completing the scoring, C&WLEP considers it necessary and appropriate, the tenderers achieving the top three scores may be invited to attend a further clarification meeting and technical workshop (maximum half day). These meetings will be used to validate or re-assess the evaluation scores relating to understanding and approach to the assignment, experience of similar assignments and knowledge and expertise of staff, and the top three bidders re-scored accordingly. However, no additional information or criteria will be considered. Price will still form part of this re-scoring exercise.

14. FINANCIAL ARRANGEMENTS

Payments for services covered by this invitation to tender will be on submission of appropriate invoices, subject to Cheshire & Warrington LEP’s standard payment terms. Invoicing arrangements will be agreed with the successful provider following the award of the contract.

15. CONTRACT

A contract will be awarded to the tenderer whose proposal is deemed to be the most economically advantageous subject to agreement on conditions of that contract. Please note that the LEP reserves the right to cancel the tender process at any time prior to a contract being entered into. Cheshire & Warrington LEP is not bound to accept the lowest price or any tender submitted.

16. FURTHER INFORMATION AND QUERIES

If you require any clarifications relating to the information contained within this invitation to tender please contact the C&WLEP by email at tenders@871candwep.co.uk marked for the attention of Catherine Walker before 16.00hrs on 6th February 2020. Responses to requests for clarification may not materially change any of the elements of the tenders submitted. Any additional information provided by the LEP as a result of requests for clarification will be made available to all potential bidders via the CWLEP website : http://www.871candwep.co.uk/resource-types/tenders/

17. TENDER PROPRIETY Confidentiality and Disclaimer

17.1. This ITT is not an offer capable of acceptance but represents a definition of specific requirements and an invitation to submit a response addressing such requirements.

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17.2. Neither the issue of the ITT to you, your preparation and submission of a tender, or the subsequent receipt and evaluation of your tender by Cheshire and Warrington LEP commits Cheshire and Warrington LEP to award a contract to you or any other bidder, even if all requirements stated in the ITT are met. Cheshire and Warrington LEP is not responsible directly or indirectly for any costs incurred by your firm in responding to this ITT and participating in Cheshire and Warrington LEP’s procurement process.

17.3. All firms shall keep strictly confidential all information contained in this ITT, and other information or documents made available to it by or on behalf of Cheshire and Warrington LEP in connection with this ITT. The firms shall not disclose, nor allow any such information to be disclosed. Submission of a formal response to this ITT will confirm your agreement to observe these confidentiality requirements.

17.4. Contact by the firms with Cheshire and Warrington LEP during the bidding process should only be with the individuals named as the Cheshire and Warrington LEP tender contact. Respondents shall not offer or give any consideration of any kind to any employee or representative of Cheshire and Warrington LEP as an inducement or reward for doing, or refraining from doing, any act in relation to the obtaining or execution of this or any other contract with Cheshire and Warrington LEP.

Material Misrepresentation

17.5. Cheshire and Warrington LEP shall reply on the information provided by the bidder in

relation to its offer. In providing the services as specified in the Invitation to Tender documents the successful bidder/tenderer shall comply with the contents of its offer as failure in this respect may constitute a material breach of contract.

Collusive Bidding 17.6. Collusive bidding is unacceptable to Cheshire and Warrington LEP. Any tenderer that

is caught by Cheshire and Warrington LEP to be circumventing rules or the law during this tender process will automatically be disqualified from the tender process.

This applies to any bidder who: a). Fixes or adjusts the amount of his bid by or in accordance with any agreement or arrangement with any other person, or b). Communicates to any person other than Cheshire and Warrington LEP the amount or approximate amount of his proposal (except where such disclosure is made in confidence to obtain quotations necessary for the preparation of the tender for instance) or, c). Enters into any agreement or arrangement with any other person* that he shall refrain from bidding or as to the amount of any bid to be submitted, or d). Offers or agrees to pay or give, or does pay or gives any sum of money, inducement or valuable consideration directly or indirectly to any person for doing or having done, or causing or having caused to be done in relation to any Offer or proposed Offer for the Services or any act or omission will be disqualified (without prejudice to any other civil remedies available to Cheshire and Warrington LEP and without prejudice to any criminal liability which such conduct by a bidder may attract).

NB Sub-contracting is permissible where the bidder believes that this will enhance their proposal, however this must be clearly stated.

Bribery

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17.7. Bribery means any offence under the Bribery Act 2010 or related Laws creating offences in relation to offering, promising or giving a bribe or requesting, agreeing to receive or receiving a bribe

17.8. The Contractor agrees with the Client that this Contract will operate on the basis of zero tolerance being shown towards any Fraud and/or Bribery. The Contractor shall take all reasonable steps, in accordance with Good Industry Practice, to prevent Fraud and Bribery by Staff and the Contractor (including its shareholders, members, directors) in connection with the receipt of monies from the Client and with the operation of this Contract.

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APPENDIX 1 Form of Tender Schedule 2 Declaration by Tenderer ITT Title: Web Design and Build Services

1. I, [insert name], certify that I am the person duly authorised to sign tenders for and on behalf

of [insert company name], the tenderer, and having read the documents, offer to supply the

goods, services or works:

• as set out in the letter of invitation to tender, the specification and accompanying tender documents, samples and/or drawings.

• under the terms and conditions indicated

• at the price (or prices) specified in the attached tender documentation.

2. It is agreed that any or other terms and conditions of contract or any caveats, assumptions, reservations or exclusions that may be printed on correspondence emanating from the tender, or any Contract resulting from this tender, shall not be applicable to this tender or agreement.

3. I certify that this is a bona fide tender and that I have not fixed or adjusted the amount of the

tender by, or under, or in accordance with any agreement with any other person. I have not done, and undertake that I will not do at any time before the hour and date specified for the return of the tender, any of the following acts:

• Communicate to a person other than Cheshire and Warrington LEP, the amount or approximate amount of the proposed tender, except where the disclosure, in confidence, of the approximate amount of the tender was necessary to obtain insurance premium quotations required for the preparation of the tender

• Enter into an agreement or arrangement with any other person that he/she will refrain from tendering or to the amount of any tender to be submitted

• Offer, or pay, or give, or agree to pay any sum of money or valuable consideration, directly or indirectly to any person for doing, or having done, or causing to be done in relation to any tender or proposed tender, for the said work, any act or thing of the sort described above.

4. I further certify that the principles described in paragraph 3 have been, or will be, brought to

the attention of all subcontractors, suppliers and associated companies providing services or materials connected with the tender and any contract entered into with the subcontractors, suppliers or associated companies will be made on the basis of the compliance with the above principles by all parties.

5. I understand that Cheshire and Warrington LEP reserves the right, unless the tenderer

stipulates to the contrary in the tender, to accept such portion thereof as Cheshire and Warrington LEP may decide. Cheshire and Warrington LEP is not bound to accept the lowest or any tender.

6. I have obeyed the rules regarding confidentiality of tenders and will continue to do so as long

as they apply.

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7. I can confirm that I accept that any breach of any of the conditions could lead to any tender being rejected or to the rescission of the Contract by Cheshire and Warrington LEP.

Authorised Signatory

Date

Name in BLOCK LETTERS

Job Title

Telephone Number

E-mail address

Please ensure that the form is completed and signed before being returned with any other supporting documentation requested, by the due date and time. Use the checklist to ensure that you have submitted the relevant documents.

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APPENDIX 2 Background information ITT Title: Web Design and Build Services The following information has been provided as additional background context, with notes provided from the staff workshop. Reference websites

LEP Growth Hub Brand family sites

https://www.cioslep.com/ https://localgrowthhub.com/ http://www.mediacityuk.co.uk/

https://www.semlep.com/ https://www.semlepgrowthhub.com/

https://www.cambridgesciencepark.co.uk/

https://sheffieldcityregion.org.uk/

https://www.northeastgrowthhub.co.uk/

https://www.kqliverpool.co.uk/

Liverpool – growth platform, combined authority, invest, visit.

Leeds City Region group of sites (invest, combined authority, business support)

Staff workshop outcomes discussing functionality We held a team workshop to understand what works well / needs improvement across the three sites. Analysis of existing websites; assessing needs and wants and examining target audiences for each site.

➢ Cheshire & Warrington LEP site – www.871candwep.co.uk

➢ Cheshire & Warrington Growth Hub site – www.candwgrowthhub.co.uk

➢ Cheshire Science Corridor Enterprise Zone site www.cheshiresciencecorridorez.com

www.871candwep.co.uk

• Target audience is Cheshire businesses, board members and people with an interest in the

LEP’s function (Government officials will also keep a watching brief on the site to satisfy

themselves around transparency and governance, ease of navigation etc.).

News – The format on the current site works well. Latest news should feed through to homepage with the flexibility of making certain news items ‘sticky’. Possibility to archive old news but still show them on the site.

Events – Need to be shown but not in a calendar format so that it does not show empty when there are no events uploaded. Flexibility to pin certain events to the homepage. Cross pollination of events across family sites.

Transparency – Is a very important feature of the site. This needs to be clear and simple, well laid out and easily navigable, ensuring that all documents are clearly labelled and easy to find. This is a government requirement and so it is very important this is done right. There needs to be sections for each area of transparency/governance, with folders/sections for each Board and Sub-Committee Meeting, with secondary folders/sections containing all the papers for each meeting.

Publications – Need to be clearly laid out and easy to find with the flexibility of featuring selected ones on the homepage. The site should lead with the LIS, SEP and the LEP’s mission.

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Meet the Team/Board - Works well on current site. Would be good to include individual LEP officer team members (not Board Member) telephone numbers, job title, email addresses, bio, image and link to their register of interest here. Possibility to feature certain members of staff profiles on the relevant sections of the site with clear ‘contact us’ call to action.

Tenders - Need to be laid out in a clear way and displayed in a relevant/logical section of the site. Possibility to archive old documents but still show them on the site.

Investment Programmes – Need to be laid out in a clear way with the possibility of clearly showing update reports and relevant documents to each programme. Potentially an interactive map showing all projects.

Video/Imagery – Capability to show strong new imagery of Cheshire and Warrington and the ability of hosting video content, including drone footage.

Customisable sidebars required for each page so relevant content can be displayed in each section, flexibility on what shows on each page is required.

Clear calls to action across whole site – newsletter sign up, live social media feeds, sign up forms, expressions of interest forms, clear contact us section.

Logo compliance – flexibility required for logo insertion in certain sections (header, footer, pages) sticky logo banner on certain pages.

www.candwgrowthhub.co.uk

• Target audience is existing SME’s, new business start-ups, schools, colleges, local

authorities and partners & intermediaries.

News – Latest news should feed through to homepage with the flexibility of making certain news items ‘sticky’. Blog section required with capability to filter by topic, category etc..

Clear calls to action/data capture – newsletter sign up, social media feeds, sign up forms, expressions of interest forms, contact us section, request a call back, potential chatbot. GDPR data capture is very important.

Events need to be prominent with flexibility to pin certain events to the homepage. Cross pollination of events across Growth Hub & LEP sites. Filtered by date, type, topic etc.. Event submission queue so that businesses could add their own events to be approved and displayed by the team?

The support finder is quite unique functionality. Needs to be easy to use and easy to update with the possibility of hiding or showing it as required.

24/7 Library of info tool needs to be rebranded/worded and displayed prominently.

Site split down into clear sections:

➢ Thinking of starting a business?

➢ Support and skills for existing businesses

➢ The Pledge

This site must integrate fully with the CRM system being used.

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www.cheshiresciencecorridorez.com

• Target audience is prospective capital investors, developers, government departments,

existing Cheshire businesses and businesses looking to relocate.

Ability to display video testimonials, case studies, occupier profiles and a blog in a clear way

Inclusion of new digital assets such as infographics and icons

Addition of an interactive/clickable map showing all the sites within the corridor, then linking out

to sections about each site

Sections about each of the sectors: Energy, Nuclear, Life Sciences, Advance Engineering