Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES1
CHARLES A. BONNER, ESQ. SB# 85413A. CABRAL BONNER, ESQ. SB# 247528LAW OFFICES OF BONNER & BONNER475 GATE 5 RD, SUITE 212SAUSALITO, CA 94965TEL: (415) 331-3070FAX: (415) [email protected]@aol.com
ATTORNEYS FOR PLAINTIFFSTHRESSA WALKER, GEETA SINGH, M.D. andKAI IHNKEN, M.D.
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF CALIFORNIA – SAN JOSE DIVISION
THRESSA WALKER, GEETA SINGH, M.D.and KAI IHNKEN, M.D.
Plaintiff,
v.
COUNTY OF SANTA CLARA; SANTACLARA VALLEY MEDICAL CENTER;HOLLISTER BREWSTER M.D.; ALFONSOBANUELOS, M.D. and DOLLY GOEL, M.D;PETER GREGOR, M.D. and DOES 1 through50, inclusive,
Defendants.
_____________________________________/
Case No. C. V. 10-04668
AMENDED COMPLAINT FORDAMAGES
RETALIATION IN VIOLATION OFTITLE VII and FEHA; RETALIATIONAND DISCRIMINATION IN VIOLATIONOF HEALTH & SAFETY CODESECTION 1278.5; RETALIATION INVIOLATION OF 42 U.S.C. § 1983;INVASION OF PRIVACY; SLANDERPER SE; INTENTIONAL INFLICTIONO F E M O T I O N A L D I S T R E S S ;RETALIATION LABOR 1102.5;VIOLATION EQUAL PAY ACT;DISCRIMINATION IN VIOLATION OFTITLE VII and FEHA-DISPARATETREATMENT; DISCRIMINATION-HOSTILE WORK ENVIRONMENT-TITLE VII, FEHA; FRAUD; INDUCINGB R E A C H O F C O N T R A C T ;INTENTIONAL INTERFERENCE WITHC O N T R A C T U A L R E L A T I O N S ;INTENTIONAL INTERFERENCE WITHP R O S P E C T I V E E C O N O M I CADVANTAGE; BREACH OF IMPLIEDCOVENANT OF GOOD FAITH ANDFAIR DEALING
JURY TRIAL DEMANDED
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES2
PLAINTIFFS allege as follows:
INTRODUCTION
1. PLAINTIFFS THRESSA WALKER, GEETA SINGH, M.D. and KAI IHNKEN,
2. M. D. bring this AMENDED COMPLAINT to vindicate their federal and state
constitutional, statutory and common law rights.
3. PLAINTIFFS THRESSA WALKER (hereinafter "Ms. Walker"), GEETA SINGH,
M.D. (hereinafter "Dr. SINGH"), and KAI IHNKEN, M.D. (hereinafter "Dr. Ihnken"), (collectively
referred to as Plaintiffs) allege that DEFENDANT COUNTY OF SANTA CLARA (hereinafter
"COUNTY") and DEFENDANT COUNTY OF SANTA CLARA VALLEY MEDICAL CENTER
(hereinafter "SCVMC") and managing agents of DEFENDANTS retaliated against them for
engaging in protected activity and speech, and treated Ms.Walker and Dr. Singh differently based
on their gender, female, and also treated Ms. Walker differently based on her union activities.
JURISDICTION AND VENUE
4. Plaintiffs bring this action pursuant to the laws of the State of California, California
Health and Safety Code §1278.5, California Fair Employment and Housing Act, Title VII of the
1964 Civil Rights Act, as amended and 42 U.S.C. Section 1983. Jurisdiction is founded upon 28
U.S.C. § 1331.
5. Venue is proper in this judicial district because Plaintiffs’ injuries, damages and
harm, including the violation of Plaintiffs’ Civil Rights occurred in this judicial district. Further,
one or more of the DEFENDANTS reside, are headquartered and conduct business in this judicial
district.
6. DEFENDANTS are subject to suit in this County and Judicial District and are public
entities who regularly employ 15 or more persons.
7. DEFENDANTS COUNTY and SCVMC conduct business and are government
agencies operating under the color of state authority in this judicial district.
PARTIES
8. PLAINTIFF WALKER is a citizen of the United States of America and is a resident
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES3
of San Jose, CA. At all times here in relevant, Ms. Walker was a Medical Administrative
Assistant II ("MAA") in the Division of Cardiology at DEFENDANT SCVMC.
9. PLAINTIFF GEETA SINGH is a citizen of the United States of America and is a
resident of Cupertino, CA. At all times here in relevant, Dr. Singh was an employee of
DEFENDANT SCVMC.
10. PLAINTIFF KAI IHNKEN is a permanent resident of the United States of America
and is a resident of Los Altos, CA. At all times here in relevant, Dr. Ihnken was contracted with
DEFENDANT COUNTY under a contract between DEFENDANT COUNTY, SCVMC, and
STANFORD HOSPITAL and CLINICS (STANFORD).
11. COUNTY is a municipal corporation, organized under the laws of the State of
California, doing business in California as a government subdivision under color of State authority
and subject to the laws of this State and the United States of America
12. DEFENDANT DR. HOLLISTER BREWSTER is an individual residing in
Hillsborough, CA and is the Chief of Cardiology of DEFENDANT SCVMC. DEFENDANT DR.
ALFONSO BANUELOS is an individual residing in the county of Santa Clara and is the Chief
Medical Officer of DEFENDANT SCVMC. DEFENDANT DR. DOLLY GOEL is an individual
residing in the county of Santa Clara and is the Medical Director of DEFENDANT SCVMC.
DEFENDANT DR. PETER GREGOR is an individual residing in the county of Santa Clara and
is a Cardiologist employed by DEFENDANT SCVMC.
13. At all relevant times herein, DEFENDANT SCVMC was operated by supervisors,
managers, and/or managing agents of the COUNTY, and as such was prohibited by law from
harassing and retaliating against employees, contractors, subcontractors, and other medical staff on
the basis of complaining about patient care or on the basis of gender or union activities.
RESPONDENT SUPERIOR
14. All of the described conduct, acts, and failures to act are attributed to agents and
managing agents of DEFENDANTS COUNTY and SCVMC. Said acts, conduct and failures to act
were within the scope of such agency and employment. At all times relevant herein, each participant
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES4
was acting within the course and scope of his or her employment and agency.
EXHAUSTION OF ADMINISTRATIVE REMEDIES
15. Plaintiffs have exhausted their administrative remedies by filing charges of
discrimination with appropriate federal and/or state agencies and by complying with the Government
Code. Plaintiff Walker filed charge of discrimination with the EEOC Claim on 10/15/2009. Plaintiff
Walker received a right to sue letter from the DFEH on 10/21/09. Plaintiff Walker will amend this
complaint when she receives her federal right to sue letter. Plaintiff Walker filed a tort claim in
compliance with the Government code on 03/25/2010. Plaintiff Walker received rejection letter
from Santa Clara County pertaining to her Tort Claim on 04/14/2010.
16. Plaintiff Dr. Singh has filed complaints to the Department of Fair Employment and
Housing (“DFEH”) and to the Equal Employment Opportunity Commission (“EEOC”) on December
31, 2009, as well as to the County of Santa Clara Employee Service Agency (“ESA”) Equal
Opportunity Division (“EOD”) on March 25, 2009 and December 18, 2009.
PLAINTIFF Singh also filed an Administrative "Tort Claim" with the Clerk of the Board
on June 30, 2010, a protected act. PLAINTIFF Singh received a letter of rejection and a notice of
return letter without action in reference to her "Tort Claim" on July 22, 2010.
Plaintiff Ihnken has exhausted his administrative remedies by filing an Administrative “Tort Claim”
on October 22, 2010. Plaintiff Ihnken will amend his law suit to reflect his receipt of a response to
his tort claim.
WORKERS' COMPENSATION EXCLUSIVITY DOES NOT APPLY
17. Each and every wrongful, injurious, intentional, willful, discriminatory, harassing
act and failure to act, by DEFENDANTS were not normal incidents of employment and were
outside the scope of the employment bargain. Thus, Workers Compensation exclusive remedy set
forth in California Labor Code § 3600 et seq. will not preempt, nor bar PLAINTIFFS’ right to
recover for damages set forth herein.
THRESSA WALKER’S STATEMENT OF FACTS
RETALIATION FOR COMPLAINTS ABOUT PATIENT CARE AND SAFETY
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES5
18. Ms. Walker is employed by DEFENDANT COUNTY at Defendant Santa Clara
Valley Medical Center as a Medical Administrative Assistant II (MAA) in the Division of
Cardiology, the lead Administrator in the division. Ms. Walker has been in this position since she
became a County employee in June of 2003. For many years, Ms. Walker enjoyed working as an
MAA, and her job continues to be both rewarding and fulfilling. However, in the past few years, the
hostility directed toward Ms. Walker in the work environment has mounted to an escalating,
intolerable level because she has engaged in statutory protected activity under Health and Safety
Code Section 1278.5. This Code provides, in pertinent part, the following: "The Legislature finds
and declares that it is the public policy of the State of California to encourage patients, nurses,
members of the medical staff, and other health care workers to notify government entities of
suspected unsafe patient care and conditions. The Legislature encourages this reporting in order to
protect patients and in order to assist those accreditation and government entities charged with
ensuring that health care is safe. The Legislature finds and declares that whistle blower protection
applies primarily to issues relating to the care, services, and conditions of a facility...."
19. On Feburary19, 2009, Ms. Walker filed a complaint with The Joint Commission of
Accreditation Health Organizational.("JCAHO") . In this complaint, Ms. Walker reported facts
concerning substandard patient care and safety to the Joint Commission on , resulting in the death
of a patient in the Stress Lab. The initial treating cardiologist had advised against subjecting this
patient to stress testing because of the patient's fragile health conditions and the patient's expressed
objection to undergoing the stress testing because of his family history of heart attacks. Other
cardiologists ignored patient's wishes and the advice of the initial treating cardiologist and subjected
the patient to stress testing. The patient suffered Cardiac Arrest during the stress testing and died.
20. On March 7, 2009, Ms. Walker notified the government entity, JCAHO, of suspected
unsafe patient care and conditions regarding an 80 year old male patient (MH) with a history of
Coronary Artery Bypass Surgery who presented to emergency room with chest pain and shortness
of breath. Medical testing showed the patient suffered a heart attack. A cardiologist failed to
diagnose the heart attack. This cardiologist reviewed the Echocardiogram test and again failed to
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES6
diagnose the heart attack. The cardiologist left the patient on the regular medicine floor where the
patient suffered yet another heart attack. The patient was transported to the Coronary Care Unit
where he died.
21. On September 7, 2010 Ms. Walker filed a complaint with SCVMC Customer
Services concerning the quality of care for her sister. On September 9, 2010 and September 10,
2010 she filed an addendum to the complaint. Also, on September10, 2010, she filed a complaint
with Jeff Smith, the County Executive Officer.
DEFENDANTS' ACTS OF RETALIATION
22. On September 2010 only weeks after Ms. Walker filed her complaint, Defendants
retaliated against Ms. Walker by initiating a false and erroneous allegation and complaint against
her that she violated HIPAA by reviewing her sister’s health records on 9/27/10. Ms. Walker alleges
on information and belief that Defendants knew the allegations made against her were false since
Ms. Walker had a corrected authorization signed by her sister, allowing her access to the progress
notes in her medical records..
23. As a further act of retaliation, Defendants initiated a sham investigation into the
alleged violations but refused to allow Ms. Walker to meaningfully participate and failed to
recognize the signed authorization. This act took place after Ms. Walker filed a complaint with the
Customer Service Department and the County Executive, pertaining to substandard care for her
sister’s admission of 9/4 - 9/11/10.
24. Ms. Walker alleges on information an belief that the false and erroneous allegations
will negatively affect her ability to receive promotions and merit-based pay raises. Ms. Walker also
alleges on information and belief that Defendants intend on terminating her employment using the
false, erroneous and retaliatory HIPAA violation allegations as a basis for the termination.
25. On October 5, 2010, Defendants retaliated against Ms. Walker by demanding a
meeting with her and the Compliance Officer regarding a false allegation that she had engaged in
a HIPAA Violation. The Chief Union Steward was present and the minutes were recorded and
dictated by another party during this meeting. The Compliance Officer stated the SCVMC was
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES7
investigating a HIPAA violation complaint against Ms. Walker, regarding her sister's medical
records. The Compliance Officer ignored the written and newly submitted authorization by Ms.
Walker's sister to review the progress notes in her medical records.
26. In further retaliation against Ms. Walker for complaining about patient care and
safety, the Compliance Officer filed an accusation against Ms. Walker with the State, falsely
alleging that Ms. Walker had violated patients' privacy on 9/27/10. In a rush to judgement in
determining Ms. Walker’s guilt prior to the meeting, Ms. Walker’s position with the County of Santa
Clara was compromised. One HIPAA violation is grounds for termination. The Compliance Officer,
Anna Huges, provided a copy of a computer print out from “Invision” as evidence that Ms. Walker
reviewed her sister’s billing information. As an employee in the Division of Cardiology Ms. Walker
input patient billing, submitted in a program called “Invision,” and billing was submitted for her
sister, patient M, by the consulting physicians and input by Ms. Walker. Patients were notified by
mail that their medical information was disclosed on 09/27/10. Ms. Walker was shown a copy of
the log sheet for 9/27/10, with her sister’s name written down for a procedure. Ms. Walker’s sister
was not a in-patient or out-patient on 9/27/10.
27. From February 2009, up to and including, to date, DEFENDANTS COUNTY and
SCVMC have engaged in an energetic pattern and practice of harassment and retaliation against Ms.
Walker by engaging in conduct such as ignoring numerous business communications and requests
on behalf of patients and staff; sending out public shotgun emails, falsely accusing Ms. Walker of
being derelict in her employment duties; sending out public emails disclosing confidential
information which should have been strictly limited to human resources personnel, thereby invading
Ms. Walker's constitutional right to privacy; by increasing Ms. Walker's workload immediately
following her return from an on-the job, Workers’ Compensation work related stress leave of
absence. Dr. Hollister Brewster, one of Ms. Walker's managers, stated to another physician words
to the effect: "If I could fire Thressa I would...".
28. On May 12, 2009, Ms. Walker who had become an elected union steward in April
2009 had the opportunity to speak before the Board of Supervisors to expose Dr. Alfonso Banuelos’,
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES8
Chief Medical Officer, mishandling of the layoff process and not adhering to the Collective
Bargaining Contract. Ms. Walker was able to submit supporting evidence to substantiate her
allegation on 5/20/09 and 6/15/09.
29. On March 13, 2009, Dr. Geeta Singh wrote a letter to Supervisor Yeager surrounding
the attempt to delete of two Medical Administrative Assistants (MAA) from the Division which
would only leave one MAA in the Division of Cardiology. Dr. Banuelos neglected to inform the
Physicians and obtain their input and sent an email to discourage the physicians from attending the
Board of Supervisors meetings to speak on behalf of the MAAs. . The loss of the 2 MAAs would
have resulted in loss of productivity, and also affected the quality of patient care. Ms. Walker, in
her position as union steward, provided proof to support the retention of the MAAs positions,
resulting in a reversal of Dr. Banuelos’ decision.
30. On April 15, 2009, Ms. Walker participated in an investigation regarding Dr. Geeta
Singh allegations of discrimination and unfairness, relating to the Division of Cardiology schedule
with Thomas Gradowski at the Santa Clara County Equal Employment Office .
31. On May 11, 2009, Ms. McVey was notified by the Site Organizer, Andrea Hightower,
to meet to discuss Ms. Walker & other MAAs “working out of class”, performing billing in the
Patient Business Service Department for other departments. Ms. Walker was assigned the task of
organizing files for a Department other than her Department of Medicine. Ms. McVey refused to
meet to discuss this issue.
32. Dr. Banuelos hostility towards Ms. Walker increased after she, as a union steward,
successfully assisted several employees with their grievances against Dr. Banuelos. On July 21,
2009, Ms. Walker represented Janine Kinsey, MAA I in the Division of Cardiology against Dr.
Banuelos and Edna McVey’s attempt to move her to another position. Management’s failures on
multiple occassions--8/5/09, 09/03/09, 12/02/09-- in its efforts to transfer Ms. Kinsey resulted in
retaliations against Ms. Walker.
33. On August 18, 2009, and again on 10/5, 10/6, 10/7, 10/8, 10/9, 12/24, 12/28/09,
1/4/10, 1/6/10 Ms. Walker, in her capacity as union steward, attempted to meet in good faith
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES9
regarding working conditions. Ms. McVey refused to meet and did not honor the contract agreement
to meet in good faith. These were acts of retaliation because of Ms. Walker’s participation in
protected activity, including union activities and testifying in a discrimination hearing.
34. On October 05, 2009. Ms. McVey, Ms. Walker supervisor, accused her in a public
email of not logging in or out for union steward meeting and when representing employees as a
union steward. This accusation was false. Ms. Walker responded that she emailed Ms. McVey prior
to leaving, , informed her co-workers, logged in and out, and reminded Ms. McVey that she, Ms.
Walker, received approved release time from either Labor Relations or Human Resources. Ms.
McVey disregarded the contract by continuing to send insistent public emails.
35. On November 13, 2009, Ms. Walker filed a Workman Compensation Stress Claim
for “work related stress.” This was done after 2 visits to her private physicians for anxiety in
October and November.
36. On December 16, 2009, as a further act of retaliation, Dr. Brewster sent a public
email, stating “I have been legally advised to have an independent witness present whenever you
and I occupy the same space or speak with each other.” These remarks were malicious, humiliating,
offensive, and matters that should have been discussed in the privacy of human reesources.
37. On March 1, 2010, as a further act of retaliation, Dr. Brewster sent a public email,
stating "Thressa has too many clients and non-cardiology related assignments to fulfill her duties
to the Chief of Cardiology. Who are these clients? Should an audit of her time distribution during
the 8 hours workday be done? I am taking this to a higher level as well as time wasted on E-mails.
Do some people have portable computers?" These allegations are false, malicious, humiliating, and
matters that should be discussed in the privacy of the human resource department.
38. On May 21, 2010, Dr. Brewster ignored numerous emails and notes from Ms. Walker
regarding completion of patient C’s disability paperwork. Dr. Brewster’s refusal to communicate
prevented the patient from receiving disability. Finally Ms. Walker had to go contact Edna McVey,
her manager, for assistance. Ms. McVey acknowledged Ms. Walker’s email, but failed to
communicate further. As an act of retaliation, Dr. Brewster’s failure to communicate with Ms.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES10
Walker compromised patient care.
39. On May 26, 2010, Dr. Brewster ignored emails and notes from Ms. Walker, to
provide authorization for patient C to travel, due to her heart condition. After many failed attempts,
Ms. Walker had to contact Edna McVey, her manager, for assistance. Ms. McVey acknowledged
Ms. Walker’s email, but failed to follow up. Ms. Walker had to obtain the help of a nurse in the
Cardiology clinic. As a further act of retaliation, Dr. Brewster’s failure to communicate with Ms.
Walker compromised patient C’s care.
40. On information and belief, Dr. Brewster has publicly stated that if it were left to him
he would not hire any women. Further on information and belief, Dr. Brewster has created a hostile
work environment on the basis of her gender, female, and her union activities. Also, Dr. Brewster
subjected Ms. Walker and other women in the cardiology department to frequently sexually explicit
"jokes" and comments, despite objections that this conduct was unwelcome and offensive. Dr.
Brewster further retaliated against Ms. Walker because she engaged in protected activity by
testifying favorably for a female physician who had brought allegations of discrimination and sexual
harassment against Dr. Brewster.
41. DEFENDANTS COUNTY and SCVMC retaliated against Ms. Walker for engaging
in the protected activity . This adverse employment action was a direct result of Ms. Walker's
protected activity and as such is retaliation.
DR. GEETA SINGH’S STATEMENT OF FACTS
RETALIATION FOR COMPLAINTS ABOUT PATIENT CARE AND SAFETY
42. Dr. Singh is employed by DEFENDANT COUNTY at Defendant Santa Clara Valley
Medical Center as a Physician in the Division of Cardiology, specializing in the field of a
Cardiologist. Dr. Singh has been in this position since she became a County employee in January
1998. For many years, Dr. Singh has enjoyed working as a physician, and her job continues to be
both rewarding and fulfilling. However, in the past few years, the hostility directed toward Dr.
Singh in the work environment has mounted to an escalating, intolerable level because she has
engaged in statutory protected activity under Health and Safety Code Section 1278.5. This code
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES11
provides, in pertinent part, the following: "The Legislature finds and declares that it is the public
policy of the state of California to encourage patients, nurses, physicians, members of the medical
staff, and other health care workers to notify government entities of suspected unsafe patient care
and conditions. The Legislature encourages this reporting in order to protect patients and in order
to assist those accreditation and government entities charged with ensuring that health care is safe.
The Legislature finds and declares that whistle blower protection applies primarily to issues relating
to the care, services, and conditions of a facility...."
43. On February 17, 2009, Dr. Singh provided Ms. Walker, a Medical Administrative
Assistant who supports her in the Division of Cardiology, with a detailed description of substandard
patient care. The case was summarized in a format which identified Dr. Singh as the author. On
February 19, 2009, Ms. Walker filed a complaint with The Joint Commission on Accreditation of
Healthcare Organizations .("JCAHO"). In this complaint, Dr. Singh provided Ms. Walker with facts
concerning substandard patient care and safety resulting in the death of a patient in the Stress Lab
(AW). Dr. Singh was the initial treating Cardiologist who advised against subjecting this patient
to stress testing because the standard of care in the community is to do a Cardiac Catheterization.
In addition, the patient stated he wanted a Cardiac Catheterization because of his strong family
history of heart disease. The subsequent treating Cardiologist ignored the patient's wishes, and
argued with the patient in the presence of the Medical Resident. The subsequent Cardiologist also
ignored the advice of the initial treating Cardiologist and subjected the patient to stress testing. The
standard protocol in the Stress Test Lab is for the nurse to perform the stress test without a
Cardiologist present; however, on this occasion the nurse insisted on a Cardiologist being present
during this high risk test. The patient suffered Cardiac Arrest during the stress test and died. In
previous years, Dr. Singh had reported substandard care of cardiac patients. For example, on
February 05, 2007, Dr. Singh sent a letter to Dr. Alfonso Banuelos, Chief Medical Officer,
concerning the substandard care of a cardiac patient.
44. On March 5, 2009, Dr. Singh provided Ms. Walker, a Medical Administrative
Assistant who supports her in the Division of Cardiology, with a detailed description of substandard
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES12
care. The case was summarized in a format which identified Dr. Singh as the author. On March 05,
2009, Ms. Walker filed a complaint with The Joint Commission on Accreditation of Healthcare
Organizations .("JCAHO"). In this complaint, Dr. Singh provided Ms. Walker with facts concerning
substandard patient care and safety, resulting in the death of a patient in the Coronary Care Unit.
45. On March 7, 2009, Ms. Walker notified the government entity, JCAHO, of suspected
unsafe patient care and conditions regarding an 80-year- old male patient (MH) with a history of
Coronary Artery Bypass Surgery who presented to the Emergency Room with chest pain and
shortness of breath. Medical testing showed the patient suffered a heart attack. A Cardiologist
reviewed the Echocardiogram test and failed to read it correctly, and also failed to diagnose the
indications of a heart attack. This Cardiologist left the patient on the regular medicine floor where
the patient suffered cardiac arrest. The patient was transported to the Coronary Care Unit where he
died.
46. On May 28, 2009, Dr. Singh sent an email to Dr. Banuelos, Dr. Jensen and Diane
Von Merta with a cc to the attorney who attended the meeting , to report concerns about patient care
and safety. On May 27, 2009, a pregnant patient was scheduled for a Transesophageal
Echocardiogram, and was kept without eating in excess of twelve (12) hours. Dr. Brewster had
agreed to cover for Dr. Singh who was the Echo Attending for the day because she had to leave on
a family emergency. When the Anesthesiologist and the Obstetrician had prepped the patient, the
Echo Sonographer paged Dr. Brewster. He did not respond, and could not be found. Dr. Singh, who
had left the facility to attend a family emergency, was paged and had to return to perform the test.
On June 02, 2009, Dr. Banuelos sent a response email to Dr. Brewster’s public email, in which Dr.
Banuelos expressed appreciation for Dr. Brewster’s “ excellent communication”. This response
followed Dr. Brewster’s public email, explaining that he couldn't be reached because some areas
of the hospital had dead zones and his pager did not go off. Neither Dr. Banuelos nor Dr. Brewster
acknowledged the fact that Dr. Brewster was well aware of the scheduled test and had failed to care
for the patient. In comparison and in contrast, on September 28, 2009, Dr. Gregor sent an email to
Dr. Singh stating, "I have tried to page you for two hours." In a Division meeting the same day, Dr.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES13
Gregor blasted Dr. Singh for not answering her pager. Dr. Gregor did not give Dr. Singh the
professional courtesy to respond to the accusation.
47. On June 4, 2009, Dr. William Jensen, Chairman of the Department of Medicine,
requested that a Cardiologist review a case (JS) reported to JCAHO. The case of JS was
summarized in a format which identified Dr. Singh as the author. Ms. Walker had reported the case
to JCAHO previously via the JCAHO website. On February 28, 2009, the patient JS had presented
to the Emergency room with Atrial Fibrillation and a life threatening slow heart rate. The patient
was admitted for Cardiac monitoring. The consulting Cardiologist failed to recommend a
Pacemaker. The patient was discharged on March 03, 2009, without a Pacemaker. On March 08,
2009, patient JS presented to the Los Gatos Community Hospital with the same diagnosis of Atrial
Fibrillation and a life threatening slow heart rate. The patient was admitted and had a permanent
Pacemaker inserted.
48. On October 02, 2009, Dr. Singh attended an appointment she had requested with
Anna Huges, Compliance Privacy Officer, and reported substandard patient care, and also
complained of manipulation and alteration of Medical Records in the Division of Cardiology.
49. On October 28, 2009, Dr. Singh attended an appointment she had requested with Dr.
Jeff Smith, County Executive, and reported to him substandard patient care in the Division of
Cardiology.
DEFENDANTS' ACTS OF RETALIATION
50. On March 04, 2009, Dr. Hollister Brewster, Chief of Cardiology, implemented a
policy change regarding stress test consents as requested by Dr. Dolly Goel, Hospital Director. Dr.
Brewster failed to communicate this new policy to Dr. Singh who was assigned to cover stress
testing on March 05, 2009. On March 05, 2009, Dr. Peter Gregor, a Cardiologist in the Division of
Cardiology, erupted in an angry outburst when Dr. Singh asked why Cardiologists were now doing
stress test consents. Dr. Gregor tersely stated: "There has been a policy change." Dr. Singh
acknowledged her unawareness, and Dr. Gregor yelled, "Now you have been told." This incident
happened on speaker phone, in the presence of a patient, and the Cardiology and Nuclear Medicine
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES14
staff. Shortly thereafter, Dr. Gregor appeared in the Echo reading room where Dr. Singh was
located, and proceeded to erupt in a violently angry outburst, yelling and screaming at Dr. Singh
while walking towards her in a threatening manner, backing her into a corner. He was screaming
and ordering her: "Go to Nuclear Medicine right now and do the consents!!!" When Dr. Singh, in
fear, attempted to explain, Dr. Gregor belligerently interrupted: "Stop! Stop right there!"
51. On March 05, 2009, Dr. Singh reported Dr. Gregor's actions , via email, to Dr. Dolly
Goel, Medical Director, Dr. William Jensen, Chairman of The Department of Medicine, and Dr.
Hollister Brewster, Chief of Cardiology. Dr. Jensen arranged an appointment to meet with Dr. Singh
on March 06, 2009 to obtain the facts. Dr. Singh attended the meeting with Dr. Tom Wentzien,
Cardiologist, and Dr. Michael Nathanson, Associate Chief of Cardiothoracic Surgery, to support her.
Dr. Jensen stated he would investigate the facts. In response, Dr. Michael Nathanson stated:
"There is a cancer in the Division of Cardiology that you are trying to treat with an aspirin." After
completion of the investigation, the only remedial action taken was that Dr. Gregor's office was
moved two (2) doors down from Dr. Singh’s office, after previously being one door down.
52. On March 06, 2009, Dr. Singh reported this incident to Cynthia Perry in the Human
Resource Department, and Dr. Singh was referred to the Protective Service Department. Cynthia
Perry escorted Dr. Singh to see Chief O'Brien in the Protective Service Department. Chief O'Brien
stated that he could take the complaint but could not investigate the complaint, explaining that all
he could do was to submit a copy of the complaint to Dr. Alfonso Banuelos.
53. On March 06, 2009, Dr. Gregor sent out a public email regarding the incident on
March 05, 2009, containing many false statements. In the public email, Dr. Gregor referred to Dr.
Singh as his supervisor. He further stated: "I saw Dr. Singh literally doing nothing,". This was a
false and slanderous statement. Furthermore, in this email, Dr. Gregor falsely complained about
Dr. Singh.
54. On March 24, 2009, Dr. Gregor persisted with additional inappropriate behavior such
as forcefully barging into Dr. Singh’s office through a closed door, unannounced and without
knocking. As soon as Dr. Gregor noticed that someone was present in the office with Dr. Singh, he
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES15
immediately left, without saying anything.
55. On March 25, 2009, Dr. Singh reported both incidents of March 05, 2009 and March
24, 2009 to Diane Von Merta, Director of Equal Opportunity, in written format via fax.
56. On April 24, 2009, Dr. Singh attended a meeting scheduled by Dr. Alfonso Banuelos,
Chief Medical Officer, in which he and Diane Von Merta, Director of Equal Opportunity, were
present. Dr. Singh was not provided with an agenda; therefore, she attended the meeting with an
Attorney. In the meeting, Dr. Banuelos stated, "Dr. Gregor has apologized to you." This statement
was untrue. Dr. Gregor had not apologized. Dr. Banuelos stated, "Dr. Jensen had a meeting with
Dr. Singh and Dr. Gregor to discuss the incident." This statement was untrue as there had been no
such meeting. Dr. Banuelos accusingly asked Dr. Singh: "Why did you go to public safety?” Dr.
Banuelos concluded the meeting by emphatically commanding Dr. Singh to follow the chain of
command by going to Dr. Jensen with any concerns.
57. As an additional act of retaliation, Dr. Brewster exerted his power as Chief by
removing Dr. Singh from seeing her clinic patients in Cardiology for the entire month of September.
This negatively affected patient care, as well as Dr. Singh’s productivity.
58. As a further act of retaliation, on September 28, 2009, Dr. Brewster changed the day
schedule in the later morning on a day when Dr. Singh had already begun her scheduled procedures.
Dr. Brewster and Dr. Gregor subsequently accused Dr Singh in a Division meeting of performing
a Transesophageal echo that she should not have performed because it was not on the schedule. Dr
Brewster had changed the schedule by assigning Dr Gregor to this echo but failed to inform Dr
Singh. This affected patient care and Dr. Singh’s ability to rely on a set schedule.
59. On March 05, 2009, Dr. Gregor sent an email to Dr. Singh, criticizing her on an echo
she had dictated on this day. This email was sent approximately one hour after the echocardiogram
was read. Dr. Gregor was assigned to the in-patient areas and this echo was an out-patient. It was
unclear and inappropriate that he was checking Dr. Singh’s echo dictations since she is the Medical
Director of echocardiography and reports to the Chief of Cardiology, Dr. Brewster, not to Dr.
Gregor.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES16
60. From March 2009, up to, and including, to date, DEFENDANTS COUNTY and
SCVMC have engaged in an energetic policy, custom, pattern and practice of harassment and
retaliation against Dr. Singh and other health care providers who report complaints of substandard
patient care and patient safety to government entities. DEFENDANTS COUNTY and SCVMC have
retaliated, and continue to retaliate as continuing violations of law, against Dr. Singh and other
medical providers by engaging in conduct such as ignoring numerous complaints of substandard
quality of patients care, and permitting supervisors and others to harass, intimate, and publicly
humiliate those physicians and medical staff who report issues of substandard patient care and
patient safety. DEFENDANTS COUNTY and SCVMC’s pattern, practice, custom and policy of
retaliating against medical providers who report complaints of patient care and safety violations
have caused Dr. Singh's constitutional rights to be violated, including her right to privacy, right of
free speech and right of liberty. DEFENDANTS COUNTY and SCVMC further violated Dr.
Singh’s right of privacy by publicly discussing and publishing private human resources matters in
public meetings and public email communications to non-human resources personnel. Dr. Brewster
stated to members of the staff: "If it were up to me, I would not hire any woman. Women cause all
the problems and become pregnant."
61. On March 06, 2009, Dr. Gregor sent another public email in which he stated, "Dr.
Singh is openly defiant of authority, and in my opinion does not establish harmonious working
relationships with others working here." In the same public email he stated, "as for the identity of
the anonymous hacker of our heart lab, who sent echocardiograms off to a third party (JCAHO), I
have read Homer, and I cannot be attacked by " no man. " If anonymous has no identify, anonymous
does not need to be handled with kid gloves."
62. On September 02, 2010, Dr. Brewster sent an email to Dr. Singh, with a cc to Dr.
Banuelos and Dr. Jensen in response to her question about the weekend schedule. Dr. Brewster
falsely accused Dr. Singh of screaming because she complained of patient care and safety. Dr.
Brewster stated in his response, in reference to Dr. Singh: "It is quite annoying to hear the
screaming." This was an inappropriate slander to be broadcast to Dr. Singh’s colleagues.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES17
63. On September 22, 2010, as a further act of retaliation, Dr. Gregor sent a public email
in reference to a new worksheet for the Echo Sonographers in which he falsely stated, "Dr. Singh
held a sudden secret meeting in early September, to which no other cardiologist was invited. This
is in defiance of Valley Medical Center (VMC) and ICAEL guidelines. Since that meeting the echo
techs are fearful of getting into "big trouble" if they perform echoes according to 21st century
guidelines." These allegations are false, malicious, humiliating, and matters that should be discussed
in privacy with Administration.
RETALIATION: DISPARATE TREATMENT
64. On April 4,2010, in a meeting with Dr Alfonso Banuelos, Diane VonMerta, her
attorney and Dr. Singh herself, Dr Banuelos asked Dr. Singh to sign a new job contract, a document
labeled "Job Expectations and Responsibilities for Section Chief of Echocardiography and Cardiac
Imaging". This was actually a job contract. He wanted Dr. Singh to sign it so they could then use
it to fire her.
65. She asked Dr William Jensen, Chairman of Medicine if other departments and
physicians were being asked to sign similar documents. Dr Jensen said no, they were not. She did
not sign a job contract when she was hired in 1998 and at no point since that time had she been
asked to sign a contract. Dr. Brewster, Dr. Jensen and Dr. Banuelos did not require any of the other
similar situated physicians or any men to sign the same contract. They treated the other male
physicians more favorably in terms of their employment terms and conditions.
66. Dr William Jensen, Chairman of Medicine, had asked Dr. Singh to sign this document
previously, on February 10, 2008 during a meeting with him.
67. Dr. Brewster took away some of Dr. Singh's job responsibilities as Medical Director
of Echo. On September 29, 2009, Dr Brewster reassigned Dr. Singh's job duties as Medical Director
of Echo. He did not take away her title but did reassign her job duties. Dr. Singh was the physician
who was doing Transesophageal Echoes and Stress echoes, he changed them to "unassigned duties".
This affected her professionally, and it affected her certification in Echo. Dr. Brewster did not take
away the job responsibilities of any of the other similar situated physicians or any men.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES18
68. Dr. Brewster gave other, male Cardiologists administrative time off, but did not do
so for Dr. Singh. On December 4, 2009, in a Division Meeting, Dr. Singh gave a document showing
the admin time given to the other Cardiologists to Dr William Jensen, Chairman of Medicine. On
December 13, 2009, Dr. Singh sent an email to Dr Banuelos about the admin time given to the other
Cardiologists, with the document attached. Dr Banuelos denied that there was admin time and
claimed that the other Cardiologists were working during that time, but he could not show what they
were doing because they were not on the schedule.
69. Dr. Singh filed for Workers Comp for work related stress and Dr. Brewster refused
to sign her form. On January15, 2010, Dr. Singh filed the form, and her supervisor was required
to sign the form within 24 hours. After one (1) month, Dr Brewster had still not signed it. The
Evidence of this discriminatory treatment against Dr. Singh is documented in a letter from Workers
comp dated on February 2, 2010 and email dated February 22, 2010.
70. On December 18, 2009, Dr. Singh met with and reported to Thomas Gradowski, the
County Equal Opportunity Officer, discriminatory conduct by Dr. Brewster and Dr. Gregor. She
presented evidence verifying that Dr. Brewster had made allegations against her in a letter, and Dr.
Gregor had done the same in an email. She also presented data that the schedule was unfair.
71. On January 5, 2010, Dr. Singh received a letter from County Counsel, falsely
accusing her of being disruptive, causing an unharmonious work environment and refusing
mediation, all false statements. The letter accused Dr. Singh of "unwillingness to recognize the
contributions of her colleagues". The letter also accused her of not answering her page. The letter
accused Dr. Singh of not taking care of patients and of attending to non-essential tasks.
72. DEFENDANTS COUNTY AND SCVMC retaliated against Dr. Singh for engaging
in protected activity. This adverse employment action was a direct result of Dr. Singh’s protected
activity and as such is retaliation and discrimination.
HOSTILE WORK ENVIRONMENT / HARASSMENT
73. Dr Hollister Brewster created an intimidating and hostile work environment against
Dr. Singh and women by telling explicit sexual jokes frequently and routinely, giving a sexual
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES19
connotation to everyday issues. This was a regular part of the work environment in the Division of
Cardiology at Valley Medical center for years, from 2006 up to and including this year of 2010.
74. Dr. Brewster would tell these sexual jokes in front of the staff in Cardiology, in the
Cardiology Office, in the Cardiac CatheterizationLab and other locations in the hospital. One
example: In Urgent Care, Dr. Brewster related a “joke” “that he treated a patient with an infection
in his genital area. Dr. Brewster asked the patient how he got the infection. The patient replied that
he was having sexual relations with a pig. Dr. Brewster then asked if the pig was a male or female.
Dr. Brewster said the patient became very upset and said it was a female pig because he was not gay.
Dr. Brewster laughed profusely about his joke, in which he had humiliated a patient. A second
example: There was a ceiling leak in one of the Cardiologist's offices from a liquid. The
Gastroenterology Department occupied the floor above Cardiology, so the Cardiologist was
concerned about the nature of the liquid. Dr Brewster related that he asked the Cardiologist if he
had sex with his wife and that he told the Cardiologist that sex is much dirtier than any liquid
leaking from a ceiling. A third example: On March 10,200 in a Group Facilitation Meeting with
Gloria Dunn and all the Cardiologists, the group was discussing four (4) personality types and
watched a video clip of a dominant personality type. On the video, the dominant personality was
played by a woman. After the video concluded, Dr Brewster quipped: "I guess that's what you call
a bitch". Dr Gregor agreed with him and said: "I know that type, my ex-wife”. Both Dr Brewster
and Dr Gregor started laughing uproariously. Gloria Dunn remained silent. Dr. Singh silently
expressed disdain. The meeting ended with Dr. Wentzien and Dr. Daggubati not agreeing with Dr.
Brewster.
75. Dr. Brewster also made remarks about women that portrayed them in a negative
light. Dr Brewster would routinely comment on how emotional women were and would make
derisive comments about female patients. He stated that if it was up to him he “... would not hire
women because they cause all the problems and they become pregnant." On February 6, 2008, in
personal communication from several male physicians, it has been confirmed that Dr. Brewster
stated many times: "The problem in the Division is the women". "The women are fighting." "If it
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES20
were up to me I would not hire any women".
76. On May 17, 2010, Dr Singh was in the Cardiac Catheterization Lab. Dr Brewster was
discussing the schedule with Merle (Cath Lab Nurse). During the conversation, Dr Brewster said
again that if it was up to him he would not hire women because they become pregnant and ...... The
conversation was witnessed by Mary Herman (Cath Lab tech). This is similar to statements Dr.
Brewster has expressed over the years, stereotyping and denigrating women.
77. Dr. Brewster’s sexually explicit “jokes” and comments were and are unwelcomed,
hostile and offensive to any reasonable woman. Dr. Singh ( and other women) expressed objection
to Dr. Brewster comments by words or conduct, but Dr. Brewster’s sexually explicit conduct was
continuing, persisting, predictably recurring, and always hostile to women. Whenever Dr. Singh
encountered Dr Brewster making such sexually offensive remarks, she would leave the work area
immediately, whenever possible.
DR. KAI IHNKEN’S STATEMENT OF FACTS
RETALIATION FOR COMPLAINTS ABOUT PATIENT CARE AND SAFETY
78. On July 1, 2006, The Plaintiff, Dr. Kai Ihnken, was contracted by DEFENDANT
COUNTY at Defendant Santa Clara Valley Medical Center as the Chief of Cardiothoracic Surgery.
Dr. Ihnken held this position since July, 2006, when Stanford entered into a contractual agreement
with Santa Clara Valley Medical Center (SCVMC). On July 01, 2009, the contract between
Stanford and SCVMC was extended through June 30, 2011, with Dr. Ihnken as the primary
physician and Chief of Cardiothoracic Surgery and a beneficiary to the contract.
79. On July 17, 2007, Stanford officially changed Dr. Ihnken’s contract, in order to
formalize and recognize his responsibility at SCVMC as the Chief of Cardiothoracic Surgery. Dr.
Ihnken has been vigorously engaged in approaching Hospital Administration, in particular Dr.
Banuelos, Dr. Goel and Dr. Adams, with concerns regarding the quality of patient care.
80. During the months of May and June of 2006, Dr. Ihnken met with Dr. Hollister
Brewster, Chief of Cardiology, in anticipation of assuming his position as Chief of the Stanford
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES21
Cardiothoracic Surgery program at Valley Medical Center. At that time Dr. Brewster voiced that
“They are against Stanford.” After being on staff for only three(3) to six (6) months, Dr. Brewster
spoke to Dr. Ihnken’s partner, Dr. Michael Nathanson, and stated, "Kai is a bad surgeon and he
needs to go." Dr. Moritz, Chief of Anesthesia, spoke similarly.
81. For the last several years, Dr. Ihnken has endured a hostile working environment that
has escalated to an alarming and excruciating level because he has engaged in statutory protected
activity under Health and Safety Code Section 1278.5. This Code provides, in pertinent part, the
following: "The Legislature finds and declares that it is the public policy of the State of California
to encourage patients, nurses, members of the medical staff, and other health care workers to notify
government entities of suspected unsafe patient care and conditions. For purposes of this section,
discriminatory treatment of an employee, member of the medical staff, or any other health care
worker includes, but is not limited to, discharge, demotion, suspension, or any unfavorable changes
in, or breach of, the terms or conditions of a contract, employment, or privileges of the employee,
member of the medical staff, or any other health care worker of the health care facility, or the threat
of any of these actions. The Legislature encourages this reporting in order to protect patients and
in order to assist those accreditation and government entities charged with ensuring that health care
is safe. The Legislature finds and declares that whistle blower protection applies primarily to issues
relating to the care, services, and conditions of a facility…."
82. On September 22, 2007, Dr. Ihnken sent an email to Stanford to point out an incident
that took place in the Operating room, involving Dr. Moritz, Chief of Anesthesia. Dr. Ihnken had
pre-arranged for Dr. Dave Peterson from the Stanford Program to assist with a surgical procedure,
and Dr. Moritz asked who would assist Dr. Ihnken. When Dr. Ihnken replied, “I’ve got it covered,”
Dr. Moritz began yelling in front of all those present, “Kai, you are bullshitting me,” and stormed
out. Dr. Moritz further obstructed Dr. Ihnken's attempt to comply with Title 22 by denying Dr.
Peterson permission to assist, an action which put the patient at risk.
83. On April 4, 2008, Dr. Ihnken complained in an e-mail to SCVMC and to Stanford
administrators regarding a patient with left main disease (”widow maker”) who had died over the
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES22
weekend. Dr. Ihnken had requested to operate on the patient on the Friday before, but the
administrators denied his request.
84. During the years 2008 to 2010, Dr. Ihnken filed multiple incident reports pertaining
to patient care via the hospital “UHC Patient Safety Net Administration Review”.
85. On February 02, 2009, Dr. Banuelos sent an email to Dr. Ihnken and his colleague
Dr. Nathanson, requesting a meeting to discuss a consult on a patient (WG) in the Coronary Care
Unit (CCU) with a Type A aortic dissection. On February 03, 2009, Dr. Ihnken sent a response to
Dr. Banuelos with a cc to Dr. Nathanson to bring to his attention the potential medical-legal liability
for SCVMC connected with an official report on patient WG that had not been completed by the
Cardiologist in a timely manner. Dr. Ihnken also pointed out that this was not an isolated incident.
Dr. Banuelos stated in response, “I don’t expect a response from this email, as emails do not serve
a further purpose with this communication. Rather we will discuss further when we meet as a
group.” Such discussion never occured. He cautioned not to point fingers elsewhere and
discouraged pointing out deficiencies in patient care. In contrast, Dr. Banuelos never mentioned any
concern for the quality of care for the patient.
86. During 2009, Dr. Ihnken received outcome data for 2008 from the quality
department at VMC. It showed that mortality and major complications for CABG were 0% at VMC,
which is significantly better than outcomes nationwide and California wide (1-3%). The same holds
true for valve cases and outcomes for 2009.
87. Despite the known superb patient outcomes and the fact that Dr. Ihnken had doubled
the caseload, without any support from the administration, Dr. Brewster continued to slander Dr.
Ihnken to others by stating, “Kai is a bad surgeon”. Dr. Brewster’s statements included: “Kai is a
bad surgeon with bad outcomes”, “we are forced to perform multi-vessel stenting because CT-
Surgery does not want to operate”, “CABG is not a good option in this hospital b/o bad outcomes”,
“there are poor results and delay in treatment”. He often made these remarks in front of the cath lab
staff in the area where routinely company representatives who work in the greater bay area and
beyond, as well as nurses who work in other hospitals, were present. The professionally damaging
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES23
remarks were being distributed outside VMC. One of the non-VMC cardiologists, (Dr. Mehrdad
Rezae), who works in several hospitals in the community, called Dr. Ihnken and informed him that
Dr. Brewster had just then personally told him these remarks. Dr. Rezae told Dr. Ihnken that he was
very surprised about these remarks, as he has known Dr. Ihnken for many years first hand, from
working together at Stanford and at Regional Medical Center, and he knows about Dr. Ihnken’s
timely, high quality care with very good outcomes.
88. On March 13, 2009, Mitchell Buellesbach, a representative with the Labor Relations
Department, sent an email to Dr. Ihnken that Dr. Banuelos would not be assigning Physician’s
assistants on-call for Cardio Surgery, based on business needs. Dr. Ihnken in an email on March 13,
2009 brought this matter to the attention of Dr. Gregg Adams, Chair of the Department of Surgery,
and in a response via email, Dr. Adams stated that this matter was a “non-negotiable issue,” no
mid-levels would take call, and it was solely Dr. Banuelos’ decision. Dr. Banuelos based his
decision not on the need of patients at SCVMC, but on a business consideration. Essentially this
meant that in an emergency situation there might not be appropriate staff on call.
89. On March 13, 2009, Dr. Geeta Singh forwarded an email to Dr. Ihnken that she had
written to Supervisor Yeager, regarding the deletion of two Medical Administration Assistants
(MAA) from the division which would only leave one MAA in the Division of Cardiology.
90. On May of 2009, Dr. Ihnken wrote to the Board of Supervisors (BOS) in support of
the MAAs whom Dr. Banuelos wanted to lay off without talking to the physicians. As a further act
of retaliation, Dr. Banuelos had not consulted with the physicians or asked for their input, and in
addition sent an email in which he actively discouraged physicians and staff from attending a Board
of Supervisors meeting or from speaking on behalf of the MAAs. The loss of the two( 2) MAAs
would have resulted in loss of productivity, and would also have adversely affected the quality of
patient care. Due to the tireless work and proof put forward by union steward Ms. Thressa Walker
that Dr. Banuelos was not honoring contractual agreements by removing the MAAs, the deletion
was averted, to the benefit of patient care and continuity of service.
91. On July 27, 2009, Dr. Ihnken sent an email to Dr. Banuelos and other Hospital
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES24
Administrators, stating, “In follow-up to our conversation I want to make you aware of several
incidents from last week. These are not isolated events, but constitute an ongoing pattern of
disconcerting conduct.” Dr. Ihnken stated, “The pattern of continued compromise in patient safety
has been brought up repeatedly, including in our quarterly leadership meetings. Regretfully, and to
my profound disappointment, no significant improvements have been accomplished.” Dr. Ihnken
listed patients SJ, EC, RT, & AS as examples, with an outline of how patient care was compromised.
As an act of retaliation, Dr. Banuelos responded in an email to Dr. Ihnken and ccd to Dr. Adams and
Dr. Goel, stating, “there needs to be appropriate two way professional communication and as the
attending physician, that is also your responsibility, it appears in at least one of these cases.” There
was no other response to the concerns voiced by Dr. Ihnken.
92. On July 29, 2009, Dr. Ihnken sent an email to Dr. Banuelos and other Hospital
Administrators to inform them of five critically ill post-op heart patients in the Intensive Care Unit
(ICU) that were left for one physician on call to take care of; the physician happened to be Dr.
Ihnken. There was no ICU physician covering these high acuity patients, nor was there any in-house
personnel coverage with cardiac training. This constituted a severe breach in patient safety, and did
not meet desirable standards of care. On July 30, 2009, Dr. Banuelos’ response was accusatory
towards Dr. Ihnken and he stated as his only concern, “emails with hospital discussions as these
should not be sent to personal email accounts.” Dr. Banuelos did not show concern for the quality
of patient care, nor was there a follow-up meeting as had been promised.
93. On July 24, 2009, Dr. Banuelos wrote a confidential letter to Dr. Ihnken regarding
his interactions and behavior with other staff members at SCVMC. He discussed interactions of
three incidents, and discussed JCAHO requirements. In a letter to Dr. Ihnken, documenting a
“Meeting of July 24, 2009" conducted without an agenda, Dr. Banuelos copied the language from
a “Sham Peer Review” Article, the administration’s conspiratorial blueprint to get rid of medical
providers they did not like. Dr. Banuelos falsely accused Dr. Ihnken of “disruptive” and “abusive
behavior”. Dr. Banuelos stated, “your common behavior, as outlined to me from VMC staff, was
raising your voice, pointing fingers in one’s faces, being verbally abusive and delivering verbal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES25
orders to staff contrary to VMC Hospital Policy in a counter-productive manner.” He stated it was
their intention, as well as that of “our VMC Hospital Executive Director to investigate and
appropriately address concerns brought to our attention.” This was an act of retaliation designed
to tarnish Dr. Ihnken’s reputation. Dr. Banuelos did not name the parties who made the false
allegations against him, he did not provide documented proof, and would not allow Dr. Ihnken to
ask questions or defend himself against these false allegations.
94. On July 28, 2009, Dr. Ihnken received an email from Mr. Skehan with a cc to Dr.
Banuelos to acknowledge his concerns regarding quality and safety of patient care. As a further act
of retaliation, on August 20, 2009, Dr. Ihnken received an email from Dr. Banuelos re: SCVMC
Policy – Code of Behavior and Management of Disruptive Behavior. He advised Dr. Ihnken that
a copy of this policy would be attached to the meeting of July 24, 2009. He stated, “I trust that you
understand the importance of adhering to the standards that are required. We appreciate your
compliance in this very important matter.” He ccd Dr. Adams and Dr. Goel .
95. On September 02, 2009, Dr. Ihnken responded to an email sent to Dr. Banuelos and
Dr. Adams from his colleague, Dr. Nathanson. Dr. Ihnken agreed with Dr. Nathanson that it
compromised patient care that Dr. Nathanson was not allowed to do a simple Thoracic case, despite
the fact that the previous case was gone from the Operating Room by 1:15pm. Dr. Ihnken stated,
“I find these obstructions to the efforts of our Division to deliver good patient care unacceptable.
We are expected to fulfill the mission of the hospital, but we are not provided with the necessary
tools and resources to do so.” Dr. Ihnken further pointed out these events were not isolated, but
represented a re-occurring and continued pattern of deficiencies. He further pointed out they
continued to occur despite the fact that these issues were being brought up repeatedly, and found it
troubling that they had not being addressed.
96. On September 4, 2009, just two days after Dr. Ihnken’s e-mail, Dr. Moritz sent out
a highly offensive public email, falsely accusing Dr. Ihnken of inefficiency in the Operating Room.
On September 8, 2009, Dr. Nathanson sent a return email to Dr. Moritz to point out that his
allegation was not only offensive, but also riddled with wrong information, patent fabrications and
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES26
outright lies. On September 15, 2009, Dr. Ihnken responded as well, and responded to each incident,
proving each one was false and without merit. This was a pattern, policy, custom and practice by
Hospital Administration to give a false impression of an employee, and to accuse them of being
“disruptive”, the first stages of a planned set-up to get rid of the employee, in this case Dr. Ihnken.
97. On September16, 2009, Dr. Ihnken sent an e-mail to Dr.s Adams, Goel and Banuelos
regarding a significant patient care issue of high infection rate after chest tube placement, which
had been going on for years. The administrators never responded to this issue of patient safety
98. On January 05, 2010, Dr. Ihnken received an email from the Chair of the
Cardiothoracic Surgery at Stanford University Hospital, congratulating him for successfully
performing the second Aortic Stent Grafting at SCVMC, a new and advanced procedure. In a later
meeting, Dr. Alfonso Banuelos, Chief Medical Officer, and not a surgeon, but a Primary Physician
by training, exerted his power by willfully deciding that this procedure was not to be performed at
SCVMC. Dr. Alfonso Banuelos unilaterally made this decision without explanation or obvious
reason, or consultation with the surgeons. The result of Dr. Banuelos’ decision not to allow Dr.
Ihnken to treat patients with Aortic Disease was the untimely and unnecessary death of a patient in
the Emergency Room.
99. On March 18, 2010, Dr. Ihnken and his colleague, Dr. Michael Nathanson, sent an
email to Dr. Banuelos in response to an email Dr. Banuelos had initiated to inform the surgeons that
he would not allow minimally invasive (MI) surgeries to be done in the operating room, and with
a directive to limit off pump Coronary Artery Bypass Surgery. In this public email Dr. Banuelos
questioned Dr. Ihnken’s professional competence and his leadership, progressing to criticism of Dr.
Ihnken’s patient care decisions. Dr. Banuelos then called a meeting with Stanford managing
physicians during which he recommended that Dr. Ihnken be fired, and County Executive Dr.
Jeffrey Smith was ccd on the email.
100. On April 06, 2010, Dr. Nathanson wrote an email to Dr. Gregg Adams, Chair of the
Department of Surgery, after discovering that Dr. Banuelos had spread malicious rumors regarding
the financial performance of Cardiothoracic Surgery. On April 12, 2010, Dr. Ihnken placed a request
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES27
to Dr. Gregg Adams to provide a financial statement to substantiate the claims made by Dr.
Banuelos on April 06, 2010. Sufficient evidence of the financial performance status was never
provided.
101. On May 18, 2010, Dr. Ihnken received an email from Dr. Alfonso Banuelos that he
was scheduled to meet with the Greely Consulting Firm. On May 19, 2010, Dr. Ihnken met with
a representative from Greeley Consulting Firm for one and a half (1 ½) hours. In this meeting with
the Consultant group, Dr. Ihnken provided copies of written evidence pertaining to the lack of
quality care for patients. Dr. Ihnken also pointed out that all surgical services are covered by
in-house Residents, except for the Cardiothoracic Surgeons, a deficiency that creates a severe
compromise to patient care. Dr. Ihnken made numerous requests to change this procedure so that
it would include Cardiothoracic Surgeons and greatly benefit the patients; however, all requests were
ignored by Hospital Administration.
102. On May 27, 2010, Dr. Ihnken made a recommendation that Dr. Banuelos implement
a written policy to address issues in Cardiology with Medical-Legal implications, and this request
was never acted upon.
103. On May 27, 2010, Dr. Michael Nathanson, Cardiothoracic Surgeon, sent a follow-up
email to Dr. Banuelos regarding two incidents that occurred in the Operating Room (OR), which
were based on his sixteen years of experience with problems in preoperative service. Dr. Ihnken
recommended leadership change. The head of preoperative service was Dr. Moritz, one of the
physicians, who was under the protection of Dr. Goel and Dr. Banuelos.
104. On August 28, 2010, Dr. Ihnken wrote to Dr. Adams to express concern about a
progress note written by Dr. Brewster on patient YD: “Surgery later this week.” It had been
established in the past that it was inappropriate for Dr. Brewster to comment on a narrow window
of timing for surgery, especially as he had been fully aware for many years that the resources
provided for Cardiothoracic Surgeons are severely limited, and that this note, in case of a delay,
might have medical-legal implications for the hospital and the surgeon. These matters were never
addressed by Hospital Administration, however, according to their policy, Dr. Ihnken’s concern was
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES28
labeled: “Disruptive Behavior”.
105. On September 10, 2010, Dr. Ihnken sent an email to Dr. Sherck, Trauma Surgeon in
the Emergency Room, asking him to provide an explanation as to why a patient wasn’t taken to the
Operating Room, a decision that resulted in the death of the patient. Dr. Banuelos had made a
unilateral decision, that neither cases with Hypothermic Circulatory Arrest, nor Aortic Stent Grafting
would be performed at SCVMC. These were the only two procedures which would have potentially
been able to save the patient’s life. These procedures had been done successfully at SCVMC in the
106. past. Per Title 22, in California, cases with Cardio-Pulmonary Bypass require three
surgeons involved in the case, or two surgeons and one Physician Assistant (PA). Dr. Banuelos
made the unilateral decision, that PAs cannot be on-call for Cardiothoracic Surgery. Dr. Gregg
Adams was well aware of Dr. Banuelos’ decisions and the ramifications they held for patient care.
107. On June 08, 2010, Dr. Ihnken sent a lengthy email to Dr. Brewster, with ccs to Dr.
Goel and Dr. Jeffery Smith, the County Executive, to address false accusations made by Dr.
Brewster containing defamation of Dr. Ihnken’s character and professional conduct.
DEFENDANTS’ ACTS OF RETALIATION:
108. In July 2009, as further retaliation, Dr. Banuelos again called Stanford
Administration and reported, based on unsubstantiated allegations, that Dr. Ihnken had violated the
Hospital’s Code of Behavior and Management of Disruptive Behavior policy.
109. In August 2009, Dr. Banuelos circulated a written memorandum about the
unsubstantiated allegations throughout the Hospital leadership. Dr. Banuelos took these actions
before conducting any investigation of the allegations, or obtaining any of the documentation and
procedural steps required by the policy he falsely alleged Dr. Ihnken to have violated. Dr. Banuelos
never interviewed the other doctor in the OR, who flatly and emphatically says the allegations are
false, and never even asked Dr. Ihnken for his account of the alleged incident.
110. In addition to failing to provide even minimal due process, Dr. Banuelos attempted
to prevent Dr. Ihnken from defending himself against the charges. Dr. Banuelos withheld from Dr.
Ihnken the specific claims against him for almost two ( 2) months, and when he held the follow-up
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES29
meeting, Dr. Banuelos hid the purpose of the meeting, falsely saying the meeting was to cover a
different topic. Dr. Banuelos’ actions prevented Dr. Ihnken from defending himself against the
fabricated charges. Dr. Banuelos failed to ever present one scintilla of evidence verifying his
allegations. The allegations were false, malicious and a further “Sham Peer Review” tactic of
retaliation .
111. Between fall of 2009 to spring of 2010, specifically on 10/30/09, 12/3/09, 2/10/2010,
Dr. Ihnken met three (3) or four ( 4) times with the new County Executive Dr. Jeff Smith, who
informed Dr. Ihnken that he was a lawyer as well as a physician. He also explained that he was
hired by the Board of Supervisors because there were problems with VMC and its leadership.
112. In July 2010, Dr. Jeff Smith admitted to the Chairman of Cardiothoracic Surgery at
Stanford, that Dr. Alfonso Banuelos, Chief Medical Officer, was “retaliating against Dr. Ihnken.”
He confirmed his belief that the real issue was the leadership at SCVMC, affirming his support for
Stanford, the cardiac program and Dr. Ihnken.
113. On August 08, 2010, Dr. Banuelos sent an email to the Chairman of Cardiothoracic
Surgery at Stanford, and ccd Dr. Adams, Dr. Goel, Sylvia Gallegos, Acting Chief Operating Officer,
and Dr. Jeff Smith, the County Executive, stating, "We require a change in our designated
Cardiovascular/Cardiothoracic Surgery at VMC from Kai Ihnken, MD, with new, designated on site
leadership of the program."
114. On August 11, 2010, Dr. Jeff Smith, the County Executive, sent an email to the
Chairman of Cardiothoracic Surgery at Stanford and ccd Dr. Banuelos, Dr. Goel and Sylvia
Gallegos, CEO, regarding Dr. Ihnken. In the email he stated, "After our discussion, I told you that
I would check with Al and others to assess what we should do with Cardiovascular (CV) surgery
at SCVMC. We are very committed to maintain and expand the presence of Stanford
Cardiovascular Surgery at SCVMC; however, it appears to me that we will need to do that without
Kai [Dr. Ihnken].
115. Dr. Jeff Smith ignored and refused to address Dr. Ihnken’s numerous complaints
of substandard patient care and patient safety concerns which could create medical-legal liability.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES30
Instead, he joined the power elite leadership group, Dr. Brewster, Dr. Banuelos and Dr. Goel, and
terminated Dr. Ihnken’s employment contract. This act of retaliation was designed to address the
medical-legal issue through the back door, by removing the surgeon who was advocating for
patients rights, care and safety.
116. From September 2006, up to and including, to date, DEFENDANTS COUNTY and
SCVMC have engaged in an energetic pattern, custom, and practice and policy of harassment and
retaliation against Dr. Ihnken, and other medical care providers, who complain about substandard
patient care and safety. DEFENDANTS COUNTY and SCVMC carry out their pattern, custom, and
practice policy of retaliation against providers by engaging in conduct such as accusing the medical
providers, including Dr. Ihnken, of being “disruptive” and incompetent. DEFENDANTS COUNTY
and SCVMC also carry out their pattern, custom, practice, and policy of retaliation against
providers by ignoring numerous business communications and requests on behalf of patients and
staff; sending out public shotgun emails, falsely accusing the providers, including Dr. Ihnken, of
being derelict in their employment duties. DEFENDANTS COUNTY and SCVMC retaliated against
Dr. Ihnken by breaching and terminating Dr. Ihnken’s contract after Dr. Ihnken engaged in
protected whistle blower activities. These protected activities include, but are not limited to, Dr.
Ihnken supplying the Greely Consulting Firm with damaging information in regard to the quality
of patient care. Dr. Ihnken’s activities also included, over the course of four years, pointing out
deficiencies in the quality of patient care, the lack of essential instruments, scheduling and staff. The
denial and dismissal of requests to Hospital Administration to allow him to adequately perform his
duties as Chief of Cardiothoracic Surgery, and denials and dismissals of necessary surgeries,
resulting in the deaths of patients at SCVMC.
117. DEFENDANTS, and each of them, engaged in a conspiratorial plan to create a
“Sham Peer Review,” the title of two articles published in The Journal of American Physicians and
Surgeons, Spring of 2007, by Lawrence Huntoon, MD. PHD, Editor-In-Chief.
118. The DEFENDANTS circulated this article amongst themselves and agreed to follow
the process outlined in the article of a Sham Peer Review against Dr. Ihnken and Dr. Singh, and
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES31
other medical providers who complained about patient care and safety and substandard conditions
at SCVMC.
In the publication, the Editor-In-Chief writes:
“Sham Peer Review is a premeditated process that begins long before the actualpeer review hearings and formal proceedings. It begins in the mind of those whoset out to destroy a targeted physician...Sham Peer Review is by nature a group effort involving collaboration betweenunethical hospital administrators and unethical physicians attackers....The process of Sham Peer Review frequently involves a progressive series ofsmall attacks leading up to a final formal proceeding designed to end thetargeted physician’s medical career...”“…Hospitals that employ sham peer review typically use the ambush tactic toplace the targeted physician at severe disadvantage. An administrativesecretary may call the physician’s office and request that the targeted physicianattend an “informal, friendly meeting” in the administrator’s office to discussunspecified “issues”. Although the targeted physician typically asks about thespecific issues or concerns, the hospital administration often refuses to provideany specific details prior to the meeting….”“...The numerator-without-denominator tactic...is most commonly used againstsurgeons. Hospitals that use this tactic typically select cases that are specificallydesigned to highlight complications or negative outcomes...specifically omit thedenominator (how many cases of that type the physician has performed over aperiod of time.)Abuse of the ‘Disruptive Physician’ Label: The definition of the disruptivephysician is highly subjective and subject to manipulation and abuse.”The Journal of American Physicians and Surgeons, Spring of 2007, by LawrenceHuntoon, MD. PHD, Editor-In-Chief
119. DEFENDANTS, and each of them caused harm and slandered Dr. Ihnken by
circulating, broadcasting and publishing false emails, statements and communications that Dr.
Ihnken was an incompetent, bad Cardiothoaracic Surgeon. DEFENDANTS refused repeated
requests and suggestions from Dr. Ihnken that they should be circulating, broadcasting, and
publishing the truth as confirmed in Dr. Adams’ Confidential QI Report, which showed that Dr.
Ihnken’s surgery team performed at a level of Cardiothoracic Surgical excellence not only far above
the level county-wide, and above the level in California State-wide, but also the Confidential QI
Report showed that Dr. Ihnken’s surgery team performed Cardiothoracic Surgical excellence above
the level nation-wide.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES32
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES33
CAUSES OF ACTION BROUGHT BY WALKER
FIRST CAUSE OF ACTIONRetaliation under FEHA
By WALKER Against ALL DEFENDANTS120. Ms. Walker incorporates by reference herein the proceeding paragraphs of the
complaint as though set forth here in full.
121. California Government Code § 12940 (h) prohibits "any employer, labor
organization, employment agency, or person to discharge, expel, or otherwise discriminate against
any person because the person has opposed any practices forbidden under this part or because the
person has filed a complaint, testified, or assisted in any proceeding under this part."
122. DEFENDANTS, and each of them, took adverse employment action against Ms.
Walker in violation of California Fair Employment and Housing Act by retaliating against Ms.
Walker for her participation in statutorily protected activity. Ms. Walker's complaint to JCAHO
and her complaints to the Department of Fair Employment and Housing and to the Equal
Employment Opportunity Commission (EEOC), as well as her participation as a witness in
proceedings on behalf of a female physician who filed charges of discrimination and sexual
harassment against DEFENDANTS were all protected activities.
123. DEFENDANTS’ adverse employment action against Ms. Walker as herein alleged
was unprivileged, unlawful, and without business purpose.
124. As a direct and legal result of DEFENDANTS' retaliatory conduct as set forth herein,
Ms. Walker has suffered and continues to suffer substantial losses in earnings, significant loss of
reputation and professional injury, loss of promotional opportunities and other employment benefits,
lost wages, attorneys' fees, medical expenses, future earnings and benefits, costs of suit,
embarrassment and anguish, all to her damage in an amount according to proof.
Wherefore, plaintiff prays for judgment as more fully set forth below.
SECOND CAUSE OF ACTIONRetaliation in Violation of Health & Safety Code Section 1278.5
By WALKER Against COUNTY
125. Ms. Walker incorporates by reference herein the proceeding paragraphs of the
complaint as though set forth here in full.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES34
126. California Health & Safety Code Section 1278.5 states: "No health facility shall
discriminate or retaliate, in any manner, against any patient, employee, member of the medical staff,
or any other health care worker of the health facility because that person has done either of the
following: (A) Presented a grievance, complaint, or report to the facility, to an entity or agency
responsible for accrediting or evaluating the facility, or the medical staff of the facility, or to any
other governmental entity. (B) Has initiated, participated, or cooperated in an investigation or
administrative proceeding related to, the quality of care, services, or conditions at the facility that
is carried out by an entity or agency responsible for accrediting or evaluating the facility or its
medical staff, or governmental entity. (2) No entity that owns or operates a health facility, or which
owns or operates any other health facility, shall discriminate or retaliate against any person because
that person has taken any actions pursuant to this subdivision."
127. On Feburary19, 2009, Ms. Walker filed a complaint with The Joint Commission of
Accreditation Health Organizational.("JCAHO") . In this complaint, Ms. Walker reported facts
concerning substandard patient care and safety to the Joint Commission on , resulting in the death
of a patient in the Stress Lab.
128. On March 7, 2009, Ms. Walker notified the government entity, JCAHO, of suspected
unsafe patient care and conditions regarding an 80 year old male patient (MH) with a history of
Coronary Artery Bypass Surgery who presented to emergency room with chest pain and shortness
of breath.
129. On September 7, 2010 Ms. Walker filed a complaint with SCVMC Customer
Services concerning the quality of care for her sister. On September 9, 2010 and September 10,
2010 she filed an addendum to the complaint. Also, on September10, 2010, she filed a complaint
with Jeff Smith, the County Executive Officer.
130. On September 2010 only weeks after Ms. Walker filed her complaint with SCVMC
Customer Services , Defendants retaliated against Ms. Walker by initiating a false and erroneous
allegation and complaint against her that she violated HIPPA by reviewing her sister’s health
records. Ms. Walker alleges on information and belief that Defendants knew the allegations made
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES35
against her were false since Ms. Walker had a authorization signed by her sister allowing her access
to the medical records.
131. As a further act of retaliation, Defendants initiated a sham investigation into the
alleged violations but refused to allow Ms. Walker to meaningly participate and failed to recognize
the authorization signed by her sister.
132. On September 28, 2010 - Defendants retaliated against Ms. Walker by sending an
email to Ms. Walker from Anna Hughes, the Compliance & Privacy Officer, requesting a meeting
with Ms Walker regarding a potential HIPAA violation Investigation. In this email, Ms. Walker was
advised to bring her union Representative.
133. On October 5, 2010, Defendants retaliated against Ms. Walker by demanding a
meeting with her and the Compliance Officer regarding a false allegation that she had engaged in
a HIPAA Violation. The Chief Union Steward was present and recorded this meeting. The
Compliance Officer stated the SCVMC was investigating a HIPAA violation complaint against Ms.
Walker, regarding her sister's medical records. The Compliance Officer ignored the written
authorization by Ms. Walker's sister to review the medical records. In further retaliation against
Ms. Walker for complaining about patient care and safety, the Compliance Officer filed an
accusation against Ms. Walker with the State, falsely alleging that Ms. Walker had violated
patients' privacy.
134. From November 2009, up to and including, to date, DEFENDANTS' COUNTY and
SCVMC have engaged in an energetic pattern and practice of harassment and retaliation against Ms.
Walker by engaging in conduct such as ignoring numerous business communications and requests
on behalf of patients and staff; sending out public shotgun emails, falsely accusing Ms. Walker of
being derelict in her employment duties; sending out public emails disclosing confidential
information which should have only been limited to human resources personnel, thereby invading
Ms. Walker's privacy; by increasing Ms. Walker's workload immediately following her return from
an on the job, stress related leave of absence. Dr. Hollister Brewster, one of Ms. Walkers managers,
stated to another physician words to the effect: "if I could fire Thressa I would...".
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES36
135. On March 1, 10, As a further act of retaliation, Dr. Brewster sent a public email
stating "Thressa has too many clients and non cardiology related assignments to fulfill her duties to
the Chief of Cardiology. Who are these clients? Should an audit of her time distribution during the
8 hours workday be done? I am taking this to a higher level as well as time wasted on E-mails. Do
some people have portable computers?" These allegations are false, malicious, humiliating, and
matters that should be discussed in the privacy of human resources.
136. On information and belief, Dr. Brewster has publicly stated that if it were left to him
he would not hire any women. Further on information and belief, Dr. Brewster has created a hostile
work environment on the basis of her gender, female, and her union activities. Also, Dr. Brewster
subjected Ms. Walker and other women in the cardiology department to frequent sexually explicit
"jokes" and comments despite objections that this conduct was unwelcome and offensive. Dr.
Brewster further retaliated against Ms. Walker because she engaged in protected activity by
testifying favorably for a female physician who had brought allegations of discrimination and sexual
harassment against Dr. Brewster.
137. DEFENDANTS' COUNTY and SCVMC retaliated against Ms. Walker for engaging
in the protected activity . This adverse employment action was a direct result of Ms. Walker's
protected activity and is retaliation.
138. DEFENDANT's actions have caused and continue to cause plaintiff substantial losses
in earnings, significant reputation and professional injury, loss of promotional opportunities and
other employment benefits, lost wages, attorneys' fees, medical expenses, future earnings and
benefits, costs of suit, embarrassment and anguish, all to her damage in an amount according to
proof.
Wherefore, plaintiff prays for judgment as more fully set forth below.
THIRD CAUSE OF ACTION Retaliation Violation of Civil Rights Law - 42 U.S.C. § 1983
By WALKER Against All Defendants
139. Ms. Walker incorporates by reference herein the proceeding paragraphs of the
complaint as though set forth here in full.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES37
140. Defendants actions and failures as alleged above constitute a pattern, practice, and
custom of violations of the Civil Rights Laws of the United States, 42 U.S.C. § 1983. Defendants,
while acting under color of state authority and law, wrongfully and intentionally discriminated and
retaliated against plaintiff because Ms. Walker exercised her First Amendment rights under the
United States Constitution of Free Speech by making a complaint to a governmental agency
concerning patient care and safety at SCVMC.
141. Defendants' conduct, as set forth above, constitutes violations, under color of law,
of plaintiff's rights, privileges, and immunities guaranteed to her by the First Amendment of the
United States Constitution of free speech and to petition the government for redress of grievances.
Further, Defendants' conduct violated Ms. Walker's Fourteenth Amendment right of Liberty by
retaliating against her and thereby by restricting and curtailing her right to be free of
unconstitutional retaliatory conduct.
142. Defendants' actions have caused and continue to cause plaintiff substantial losses in
earnings, significant loss of reputation and professional injury, loss of promotional opportunities and
other employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings and
benefits, cost of suit, humiliation, embarrassment and anguish, all to her damage in an amount
according to proof.
143. As to DEFENDANT DR. BREWSTER only, the acts of this defendant as alleged
herein, were intentional, outrageous, despicable, oppressive, fraudulent, and done with ill will and
intent to injure Ms. Walker and to cause her mental anguish, anxiety, and distress. DEFENDANT'S
acts were done in conscious disregard of the risk of severe emotional harm to plaintiff and with the
intent to injure, constituting oppression, fraud, and malice under California Civil Code §3294,
entitling Plaintiff to punitive damages against this defendant only.
Wherefore, plaintiff prays for judgment as more fully set forth below.
FOURTH CAUSE OF ACTIONINVASION OF PRIVACY
By WALKER Against All Defendants144. Ms. Walker incorporates by reference herein the proceeding paragraphs of the
complaint as though set forth here in full.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES38
145. From November 2009, up to and including, to date, DEFENDANTS' COUNTY and
SCVMC have engaged in an energetic pattern and practice of harassment and retaliation against Ms.
Walker by engaging in conduct such ignoring numerous business communications and requests on
behalf of patients and staff; sending out public shotgun emails, falsely accusing Ms. Walker being
derelict in her employment duties; sending out public emails disclosing confidential information
which should have only been limited to human resources personnel, thereby invading Ms. Walker's
privacy; by increasing Ms. Walker's workload immediately following her return from an on the job,
stress related leave of absence. Dr. Hollister Brewster, one of Ms. Walkers managers, stated to
another physician words to the effect: "if I could fire Thressa I would...".
146. On March 1, 10, As a further act of retaliation, Dr. Brewster sent a public email
stating "Thressa has too many clients and non cardiology related assignments to fulfill her duties to
the Chief of Cardiology. Who are these clients? Should an audit of her time distribution during the
8 hours workday be done? I am taking this to a higher level as well as time wasted on E-mails. Do
some people have portable computers?" These allegations are false, malicious, humiliating, and
matters that should be discussed in the privacy human resources.
147. DEFENDANTS' publication of private information as herein alleged concerning Ms.
Walker, the publicity of which any reasonable person in Ms. Walkers position would consider
highly offensive, was conduct which DEFENDANTS knew or should have known was injurious.
DEFENDANTS acted with reckless disregard of the fact that the private information was not of
legitimate public concern or did not have a substantial connection to a matter of legitimate public
concern]. DEFENDANTS' conduct was a substantial factor in causing Ms. Walker to suffer shame,
humiliation, mental and emotional distress, loss of enjoyment of life, other harmful and injurious
effects and non-economic damages.
148. Defendant's actions have caused and continue to cause plaintiff substantial losses in
earnings, significant reputation and professional injury, loss of promotional opportunities and other
employment benefits, lost wages, attorneys' fees, medical expenses, future earnings and benefits,
costs of suit, embarrassment and anguish, all to her damage in an amount according to proof
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES39
149. As to DEFENDANT DR. BREWSTER only, the acts of this defendant as alleged
herein, were intentional, outrageous, despicable, oppressive, fraudulent, and done with ill will and
intent to injure Ms. Walker and to cause her mental anguish, anxiety, and distress. DEFENDANT'S
acts were done in conscious disregard of the risk of severe emotional harm to plaintiff and with the
intent to injure, constituting oppression, fraud, and malice under California Civil Code §3294,
entitling Plaintiff to punitive damages against this defendant only.
Wherefore, plaintiff prays for judgment as more fully set forth below.
FIFTH CAUSE OF ACTIONSLANDER PER SE
By WALKER Against ALL DEFENDANTS150. Ms. Walker incorporates by reference herein the proceeding paragraphs of the
complaint as though set forth here in full.
151. On September 2010 only weeks after Ms. Walker filed a complaint against
defendants, Defendants retaliated against Ms. Walker by initiating a false and erroneous allegation
and complaint against her that she violated HIPPA by reviewing her sister’s health records. Ms.
Walker alleges on information and belief that Defendants knew the allegations made against her
were false since Ms. Walker had a authorization signed by her sister allowing her access to the
medical records.
152. DEFENDANTS made numerous defamatory statements, slandering Ms. Walker to
individuals who had no right to know of such coincidental, private information concerning Ms.
Walker. The various employees who received these slanderous public emails, which falsely
accused her of dereliction of her employment duties reasonably understood that the statements were
only pertaining to Ms. Walker. Such publicly slanderous statements were slander per se because they
injured Ms. Walker in her profession as a Medical Administrative Assistant. DEFENDANTS failed
to use reasonable care to determine the truth or falsity of the statements.
153. As to DEFENDANT DR. BREWSTER only, the acts of this defendant as alleged
herein, were intentional, outrageous, despicable, oppressive, fraudulent, and done with ill will and
intent to injure Ms. Walker and to cause her mental anguish, anxiety, and distress. DEFENDANT'S
acts were done in conscious disregard of the risk of severe emotional harm to plaintiff and with the
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES40
intent to injure, constituting oppression, fraud, and malice under California Civil Code §3294,
entitling Plaintiff to punitive damages against this defendant only.
154. Wherefore, Plaintiff prays for judgment as more fully set forth below.
SIXTH CAUSE OF ACTION Retaliation in Violation of Labor Code Section 1102.5
By WALKER against DEFENDANTS COUNTY AND SCVMC
155. Ms. Walker incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
156. California Labor Code Section 1102.5 provides: (a) An employer may not make,
adopt, or enforce any rule, regulation, or policy preventing an employee from disclosing information
to a government or law enforcement agency, where the employee has reasonable cause to believe
that the information discloses a violation of state or federal statute, or a violation or noncompliance
with a state or federal rule or regulation. (b) An employer may not retaliate against an employee for
disclosing information to a government or law enforcement agency, where the employee has
reasonable cause to believe that the information discloses a violation of state or federal statute, or
a violation or noncompliance with a state or federal rule or regulation. (c) An employer may not
retaliate against an employee for refusing to participate in an activity that would result in a violation
of state or federal statute, or a violation or noncompliance with a state or federal rule or regulation.
157. DEFENDANTS, and each of them, took adverse employment action against Ms.
Walker in violation of California Labor Code Section 1102.5 by retaliating against Ms. Walker for
her participation in statutorily protected activity. Ms. Walker ‘s protected activity included, but is
not limited to, the following: Plaintiff Walker filed charge of discrimination with the EEOC Claim
on 10/15/2009. Plaintiff Walker received a right to sue letter from the DFEH on 10/21/09. Plaintiff
Walker will amend this complaint when she receives her federal right to sue letter. Plaintiff Walker
filed a tort claim in compliance with the Government code on 03/25/2010. Plaintiff Walker received
rejection letter from Santa Clara County pertaining to her Tort Claim on 04/14/2010.
158. DEFENDANTS' actions have caused and continue to cause plaintiff substantial losses
in earnings, significant loss of reputation and professional injury, loss of promotional opportunities
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES41
and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings
and benefits, cost of suit, humiliation, embarrassment and anguish, all to her damages in an amount
according to proof.
159. Wherefore, Plaintiff prays for judgment as more fully set forth below.
SEVENTH CAUSE OF ACTIONINTENTIONAL INFLICTION OF EMOTIONAL DISTRESS
By WALKER Against ALL DEFENDANTS160. Ms. Walker incorporates by reference herein the proceeding paragraphs of the
complaint as though set forth here in full.
161. DEFENDANTS engaged in extreme and outrageous conduct by retaliating against
Ms. Walker for her participation in a statutorily protected activity, including complaining about
patient care and safety in the exercise of her United States Constitution First and Fourteenth
Amendments rights of Free Speech and Liberty. DEFENDANTS' conduct violates public policy as
such and should not be tolerated in a civilized society.
162. DEFENDANTS' conduct was intentional and caused Ms. Walker to suffer severe
emotional distress.
163. As to DEFENDANT DR. BREWSTER only, the acts of this defendant as alleged
herein, were intentional, outrageous, despicable, oppressive, fraudulent, and done with ill will and
intent to injure Ms. Walker and to cause her mental anguish, anxiety, and distress. DEFENDANT'S
acts were done in conscious disregard of the risk of severe emotional harm to Ms. Walker and were
a substantial factor in causing harm, damage, and injuries and committed with the intent to injure,
constituting oppression, fraud, and malice under California Civil Code §3294, entitling Plaintiff to
punitive damages against this defendant only.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
//
//
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES42
CAUSES OF ACTION BROUGHT BY DR. SINGH
EIGHTH CAUSE OF ACTIONRetaliation under FEHA
By SINGH Against DEFENDANTS COUNTY AND SCVMC164. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
165. California Fair Employment and Housing Act, and specifically, California
Government Code § 12940 (h) prohibits "any employer, labor organization, employment agency,
or person to discharge, expel, or otherwise discriminate against any person because the person has
opposed any practices forbidden under this part or because the person has filed a complaint, testified,
or assisted in any proceeding under this part."
166. The DEFENDANTS County and Santa Clara Valley Medical Center are employers
under the definition under Title VII and the California Fair Employment and Housing Act in that
these employers regularly employ more than 15 employees. Dr. Singh has been employed as an
employee by DEFENDANTS since 1998 and was at all relevant times herein an employee of said
DEFENDANTS. Dr. Singh has suffered numerous adverse employment actions and Dr. Singh’s
protected status, gender, was a motivating reason for adverse employment action. Dr. Singh was
harmed, and DEFENDANTS’ adverse employment actions were a substantial factor in causing Dr.
Singh’s injuries, losses, damages and harm.
167. DEFENDANTS, and each of them, took adverse employment action against Dr.
Singh in violation of the California Fair Employment and Housing Act by retaliating against Dr.
Singh for her participation in statutorily protected activities. Dr. Singh's protected activities include,
but are not limited to, her complaints to the Department of Fair Employment and Housing
(“DFEH”) and to the Equal Employment Opportunity Commission (“EEOC”) on December 31,
2009, as well as her complaint to the County of Santa Clara Employee Service Agency (“ESA”)
Equal Opportunity Division (“EOD”) on March 25, 2009 and December 18, 2009, as well as the
reports of cases to JCAHO.
168. PLAINTIFF, Dr. Geeta Singh, filed an Administrative "Tort Claim" with the Clerk
of the Board on June 30, 2010, a protected act.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES43
169. PLAINTIFF received a letter of rejection and a notice of return letter without action
in reference to her "Tort Claim" on July 22, 2010.
170. DEFENDANTS' adverse employment action against Dr. Singh as herein alleged was
unprivileged, unlawful, and without business purpose.
171. As a direct and legal result of DEFENDANTS' retaliatory conduct as set forth herein,
Dr. Singh has suffered and continues to suffer substantial losses in earnings, significant loss of
reputation and professional injury, loss of promotional opportunities and other employment benefits,
lost wages, attorneys' fees, medical expenses, future earnings and benefits, cost of suit,
embarrassment and anguish, all to her economic and non-economic damage in an amount according
to proof.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
NINTH CAUSE OF ACTIONRetaliation in Violation of Health & Safety Code Section 1278.5
By SINGH Against DEFENDANTS COUNTY AND SCVMC
172. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
173. California Health & Safety Code Section 1278.5 states: "No health facility shall
discriminate or retaliate, in any manner, against any patient, employee, member of the medical staff,
or any other health care worker of the health facility because that person has done either of the
following: (A) Presented a grievance, complaint, or report to the facility, to an entity or agency
responsible for accrediting or evaluating the facility, or the medical staff of the facility, or to any
other governmental entity. (B) Has initiated, participated, or cooperated in an investigation or
administrative proceeding related to, the quality of care, services, or conditions at the facility that
is carried out by an entity or agency responsible for accrediting or evaluating the facility or its
medical staff, or governmental entity. (2) No entity that owns or operates a health facility, or which
owns or operates any other health facility, shall discriminate or retaliate against any person because
that person has taken any actions pursuant to this subdivision."
174. On February 17, 2009, Dr. Singh provided Ms. Walker, a Medical Administrative
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES44
Assistant who supports her in the Division of Cardiology, with a detailed description of substandard
patient care. The case was summarized in a format which identified Dr. Singh as the author. In this
complaint, Dr. Singh provided facts concerning substandard patient care and safety to the Joint
Commission on a case, resulting in the death of a patient in the Stress Lab (AW).
175. On March 5, 2009, Dr. Singh provided Ms. Walker, a Medical Administrative
Assistant who supports her in the Division of Cardiology, with a detailed description of substandard
patient care. The case was summarized in a format which identified Dr. Singh as the author. The
complaint was made to JCAHO, of suspected unsafe patient care and conditions regarding an 80
year old male patient (MH) with a history of Coronary Artery Bypass Surgery who presented to the
emergency room with Chest Pain and Shortness of Breath.
176. On May 28, 2009, Dr. Singh filed a complaint with SCVMC Hospital Administration
concerning the quality of care for a pregnant patient who was scheduled for a Transesophageal
Echocardiogram, and was kept without eating in excess of twelve (12) hours.
177. On October 02, 2009, Dr. Singh attended an appointment she requested with Anna
Hughes, Compliance Privacy Officer and reported substandard patient care and manipulation of
Medical Records in the Division of Cardiology.
178. On October 28, 2009, Dr. Singh attended an appointment she requested with Dr. Jeff
Smith, County Executive, and reported substandard patient care in the Division of Cardiology.
179. On 02/17/10, Dr. Singh was a witness for a Workers Compensation claim pertaining
to Ms. Walker, a Medical Administrative Assistant in Cardiology, for work related stress due to a
hostile work environment, against Edna McVey and Dr. Hollister Brewster. Dr. Singh provided
information to David Dindak, with Coast to Coast Data Search. Dr. Singh participated in a
follow-up meeting on February 24, 2010.
180. On February 18, 2010, Dr. Singh met with Thomas Gradowski, a representative from
the Santa Clara County Equal Opportunity Division and provided documentation that a letter she
received from County Council contained false statements concerning patient care, authored by Dr.
Alfonso Banuelos, Dr. Gregor and Dr. Brewster.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES45
181. On March 19, 2010, Dr. Ihnken made a complaint to Dr. Dolly Goel, the Hospital
Director regarding the care of Patient M.. The Cardiologist involved was Dr. Brewster. The
complaint involved the patient care delivered and the behavior of Dr. Brewster. Dr. Singh’s name
was given to corroborate the findings. In addition, another complaint was made regarding Patient
O, where a note from Dr. Brewster was dated and timed before he discussed the patient with the CT
Surgery Physician Assistant, Randy Mastretti. The note included information from that discussion
which had not, at the time of the note, taken place. Dr. Brewster has made these types of entries in
patient's medical records on other occasions.
182. On April 22, 2010, Dr. Singh was informed by a colleague that confidential
correspondence with Dr. Banuelos pertaining to her was accessible to hospital staff on the hospital
computer. This included a letter from Dr. Banuelos to Equal Opportunity and the letter from her
lawyer to Dr. Banuelos.
183. As further retaliation, Dr. Gregor and Dr. Brewster have attempted repeatedly to
remove Dr. Singh’s clinical responsibilities, including Stress Echo. In May 2010, Dr. Peter Gregor,
exerting self appointment power, advised the Cardiology staff to give Stress Echoes to him to read
rather than to Dr. Singh. Dr. Gregor did not confer with Dr. Singh, the Medical Director of
Echocardiography and the Cardiologist responsible for the Stress Echo program since its inception.
Dr. Singh has been reading Stress Echoes to achieve and maintain certification. The decision made
by Dr. Gregor would negatively and adversely affect Dr. Singh’s certification and would affect her
professional standing.
184. On May 20, 2010 and May 21, 2010, Dr. Singh participated with the Greely
Consulting Firm review of Cardiology. The Greely Consulting Firm was hired by The County
Executive Office. Dr. Singh presented an abundance of evidence concerning the quality of patient
care, including substandard care resulting in deaths.
185. DEFENDANTS COUNTY and SCVMC retaliated against Dr. Singh for engaging
in a protected activity. This adverse employment action was a direct result of Dr. Singh’s protected
activity and is therefore retaliation.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES46
Wherefore, Plaintiff prays for judgment as more fully set forth below.
TENTH CAUSE OF ACTION Retaliation Violation of Civil Right-42 U.S.C. § 1983
By SINGH Against All Defendants
186. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
187. DEFENDANTS’ actions and failures as alleged constitute a pattern, practice, and
custom of violations of the Civil Rights Laws of the United States, 42 U.S.C § 1983.
DEFENDANTS, while acting under color of state authority and law, wrongfully and intentionally
discriminated and retaliated against Dr. Singh because she exercised her First Amendment right
under the United States Constitution of Free Speech by making a complaint to a government agency
concerning patient care and safety at SCVMC.
188. DEFENDANTS' conduct, as set forth above, constitutes violations, under color of
law, of Plaintiff's rights, privileges, and immunities guaranteed to her by the First Amendment of
the United Stated Constitution of free speech and to petition the government for redress of
grievances. Further, DEFENDANTS' conduct violated Dr. Singh’s Fourteenth Amendment right of
Liberty by retaliating against her and thereby by restricting and curtailing her right to be free of
unconstitutional retaliatory conduct.
189. DEFENDANTS' actions have caused and continue to cause plaintiff substantial losses
in earnings, significant loss of reputation and professional injury, loss of promotional opportunities
and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings
and benefits, cost of suit, humiliation, embarrassment and anguish, all to her damage in an amount
according to proof.
190. As to DEFENDANTS Dr. Brewster, Dr. Banuelos, and Dr. Gregor only, the acts of
these DEFENDANTS as alleged herein, were intentional, outrageous, despicable, oppressive,
fraudulent, and done with ill will and intent to injure Dr. Singh and to cause her mental anguish,
anxiety, and distress. DEFENDANTS' acts were done in conscious disregard of the risk of severe
emotional harm to Plaintiff and with the intent to injure, constituting oppression, fraud, and malice
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES47
under California Civil Code §3294, entitling Plaintiff to punitive damages against these
DEFENDANTS only. Wherefore, Plaintiff prays for judgment as more fully set forth below.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
ELEVENTH CAUSE OF ACTION Retaliation in Violation of Labor Code Section 1102.5
By SINGH Against DEFENDANTS COUNTY AND SCVMC
191. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
192. California Labor Code Section 1102.5 provides: (a) An employer may not make,
adopt, or enforce any rule, regulation, or policy preventing an employee from disclosing information
to a government or law enforcement agency, where the employee has reasonable cause to believe
that the information discloses a violation of state or federal statute, or a violation or noncompliance
with a state or federal rule or regulation. (b) An employer may not retaliate against an employee for
disclosing information to a government or law enforcement agency, where the employee has
reasonable cause to believe that the information discloses a violation of state or federal statute, or
a violation or noncompliance with a state or federal rule or regulation. (c) An employer may not
retaliate against an employee for refusing to participate in an activity that would result in a violation
of state or federal statute, or a violation or noncompliance with a state or federal rule or regulation.
193. DEFENDANTS, and each of them, took adverse employment action against Dr.
Singh in violation of California Labor Code Section 1102.5 by retaliating against Dr. Singh for her
participation in statutorily protected activity. Dr. Singh's protected activity included, but are not
limited to, her complaints to the Department of Fair Employment and Housing (“DFEH”) and to the
Equal Employment Opportunity Commission (“EEOC”) on December 31, 2009, as well as her
complaints to the County of Santa Clara Employee Service Agency (“ESA”) Equal Opportunity
Division (“EOD”) on March 25, 2009 and December 18, 2009, as well as the reports of cases to
JCAHO.
194. DEFENDANTS' actions have caused and continue to cause plaintiff substantial losses
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES48
in earnings, significant loss of reputation and professional injury, loss of promotional opportunities
and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings
and benefits, cost of suit, humiliation, embarrassment and anguish, all to her damages in an amount
according to proof.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
TWELFTH CAUSE OF ACTION UNEQUAL PAY VIOLATION FEDERAL EQUAL ACT AND FEHA,
California Labor Code § 1197.5 By SINGH Against DEFENDANTS COUNTY AND SCVMC
195. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
196. United States Federal Law, “The Equal Pay Act of 1963" amended the Fair Labor
Standards Act: 29 U.S. C Section 206. (d) prohibition of sex discrimination in pay and requires equal
pay for equal work: (d) (1) No employer having employees subject to any provisions of this section
shall discriminate, within any establishment in which such employees are employed, between
employees on the basis of sex by paying wages to employees in such establishment at a rate less than
the rate at which he pays wages to employees of the opposite sex in such establishment for equal
work on jobs the performance of which requires equal skill, effort, and responsibility, and which are
performed under similar working conditions, except where such payment is made pursuant to (i) a
seniority system; (ii) a merit system; (iii) a system which measures earnings by quantity or quality
of production; or (iv) a differential based on any other factor other than sex:
197. Government Code section 12940(a) provides it is an unlawful employment practice:
“For an employer, because of the race, religious creed, color, national origin, ancestry, physical
disability, mental disability, medical condition, marital status, sex, or sexual orientation of any
person, ...or to discriminate against the person in compensation or in terms, conditions, or privileges
of employment.”
198. California Equal Pay Act - California Labor Code § 1197.5 states: “ (a) No employer
shall pay any individual in the employer's employ at wage rates less than the rates paid to employees
of the opposite sex in the same establishment for equal work on jobs the performance of which
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES49
requires equal skill, effort, and responsibility, and which are performed under similar working
conditions, except where the payment is made pursuant to a seniority system, a merit system, a
system which measures earnings by quantity or quality of production, or a differential based on any
bona fide factor other than sex. (b) Any employer who violates subdivision (a) is liable to the
employee affected in the amount of the wages, and interest thereon, of which the employee is
deprived by reason of the violation, and in an additional equal amount as liquidated damages....”
199. DEFENDANTS are violating Dr. Singh’ rights as a woman by paying her less pay
than her male counterparts. This conduct is a violated under the The Equal Pay Act of 1963 of the
Fair Labor Standards Act (FLSA); it’s a violation of FEHA; and a violation of California Labor
Code § 1197.5. The law prohibits employers from paying unequal wages, based on gender. Men
and women employed in the same establishment, doing substantially equal work must be paid the
same wages. Dr. Singh is a senior cardiologist, with more seniority than similarly situated male
cardiologist at SCVMC in the division of cardiology; however, as a female DEFENDANTS pay her
less wages than the men. On January 29,2009, President Obama acknowledged the importance of
equal pay in our society: “It is fitting that with the very first bill I sign — the Lilly Ledbetter Fair
Pay Act — we are upholding one of this nation’s first principles: that we are all created equal and
each deserve a chance to pursue our own version of happiness” . Under the Ledbetter Fair Pay Act,
each pay check which was unequal to similarly situated male physicians starts to run a new statute
of limitations. Consequently, DEFENDANTS COUNTY AND SCVMC are liable for all of the
sums due for the unequal paychecks from the beginning of this discriminatory practice.
DEFENDANTS COUNTY AND SCVMC’S conduct of denying Dr. Singh equal pay is an
adverse employment action on the basis of Dr. Singh’s gender, female.
200. DEFENDANTS COUNTY AND SCVMC and the departments do not give
information to the employees about the salaries of the other employees. Dr. Singh did not know the
salaries. She does not know the salaries for the previous years. On May 24, 2010, Dr. Singh
discovered the unequal pay when the San Jose Mercury News reported on the County Employees
Salaries and announced a database, listing the salaries for 2009. This database shows the salaries of
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES50
all County employees.
201. Four (4) Cardiologists are Non-invasive Cardiologists with similar jobs to Dr. Singh:
(1) Dr Hollister Brewster is the most senior - over 15 years; (2) Dr Geeta Singh is the 2nd most
senior with 12 years and 10 months; (3) Dr Thomas Wentzien is the next most senior - at 12 years
and 4 months; and (4)) Dr Peter Gregor is most junior - at 7 years.
202. The salaries: (1) Dr Hollister Brewster - $367,152; (2) Dr Geeta Singh - $322,421;
(3) Dr Thomas Wentzien - $364,310; and (4) Dr Peter Gregor - $402,911
203. Upon discovering this violation of law, Dr. Singh felt unappreciated, humiliated. She
was nauseous, with a big knot in the bottom of her stomach; she was extremely upset, with a feeling
of betrayal, and became so nervous, shaky and shocked that she was forced to sit down for
composure. Dr. Singh experienced severe mental and emotional distress when she discovered this
blatant gender discrimination, and the fact that she was not treated equally with the other
Cardiologists. She felt that neither she as a person, as a human being, nor her hard work were
valued. She felt that the Administration, the COUNTY and the SCVMC did not care how hard she
worked, how committed she is to her patients, the community, her colleagues and to her staff. The
evidence in the productivity data for 2009 shows that Dr. Singh did the most work. She read most
of the EKGs, Echoes and Holters procedures. DEFENDANT COUNTY and SCVMC did not care
about Dr. Singh’s rights, feelings, or her productivity. They looked past her, the invisible doctor.
They based her salary solely on gender--female.
204. DEFENDANTS treated Dr. Singh disparately, differently, discriminatorily in
compensation or in terms, conditions, or privileges of employment. Such discrimination was
motivated by Dr. Singh’s gender, female. Dr. Singh’s gender was a “motivating reason” for
DEFENDANTS’ illegal and unlawful conduct because her gender is one of the reasons that
contributed to the DEFENDANTS’ decision to take certain adverse action, even though other
reasons also may have contributed to DEFENDANTS’ decisions.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
THIRTEENTH CAUSE OF ACTION DISCRIMINATION-DISPARATE TREATMENT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES51
VIOLATION TITLE VII AND FEHA, By SINGH Against DEFENDANTS COUNTY AND SCVMC
205. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
206. As shown by the facts as alleged herein, DEFENDANTS treated Dr. Singh
disparately, differently, discriminatorily in compensation or in terms, conditions, or privileges of
employment. Such discrimination was motivated by Dr. Singh’s gender, female. Dr. Singh’s gender
was a “motivating reason” for DEFENDANTS illegal and unlawful conduct because her gender
is one of the reasons that contributed to the DEFENDANTS’ decision to take certain adverse action,
even though other reasons also may have contributed to DEFENDANTS’ decisions.
207. DEFENDANTS' actions have caused and continue to cause plaintiff substantial losses
in earnings, significant loss of reputation and professional injury, loss of promotional opportunities
and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings
and benefits, cost of suit, humiliation, embarrassment and anguish, all to her damage in an amount
according to proof.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
FOURTEENTH CAUSE OF ACTION DISCRIMINATION HOSTILE WORK ENVIRONMENT
VIOLATION TITLE VII AND FEHA, By SINGH Against DEFENDANTS COUNTY AND SCVMC
And Against Dr. Hollister Brewster,
208. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
209. Dr. Singh was subjected to a hostile work environment, based on her protective
status, gender, at her place of employment with DEFENDANTS COUNTY AND SCVMC and
that Dr. Brewster caused a hostile or abusive work environment directed toward Dr. Singh and
women. That the harassing conduct was severe or pervasive; That a reasonable woman in Dr.
Singh’s circumstances would have considered the work environment to be hostile or abusive; That
Dr.Singh considered the work environment to be hostile or abusive; That Dr. Brewster, a supervisor,
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES52
engaged in the conduct and DEFENDANTS COUNTY and SCVMC, DR BREWSTER’S
supervisors, knew or should have known of the offensive and hostile conduct and failed to take
immediate and appropriate corrective action.
210. Dr. Hollister Brewster created an intimidating and hostile work environment against
Dr. Singh and women by telling explicit sexual jokes frequently and routinely giving a sexual
connotation to everyday issues. This was a regular part of the work environment in the Division of
Cardiology at Valley Medical center for years, from 2006 up to and including this year of 2010.
211. Dr. Brewster would tell these sexual jokes in front of the staff in Cardiology, in the
Cardiology Office, in the Cardiac CatheterizationLab and other locations in the hospital. One
example: In Urgent Care, Dr Brewster related a “joke” that he treated a patient with an infection in
his genital area. Dr Brewster asked the patient how he got the infection. The patient replied that he
was having sexual relations with a pig. Dr Brewster then asked if the pig was a male or female. Dr
Brewster said the patient became very upset and said it was a female pig because he was not gay.”
Dr Brewster laughed profusely. A second example: There was a ceiling leak in one of the
Cardiologist's offices from a liquid. The Gastroenterology Department occupied the floor above
Cardiology so the Cardiologist was concerned about the nature of the liquid. Dr. Brewster recounted
that he asked the Cardiologist if he had sex with his wife and that he told the Cardiologist that sex
is much dirtier than any liquid leaking from a ceiling. A third example: On March 10,2008 in a
Group Facilitation Meeting with Gloria Dunn and all the Cardiologists, the group was discussing
four (4) personality types and watched a video clip of a dominant personality type. On the video,
the dominant personality was played by a woman. After the video concluded, Dr Brewster quipped:
"I guess that's what you call a bitch". Dr. Gregor agreed with him and said: "I know that type, my
ex-wife". Both Dr. Brewster and Dr. Gregor started laughinguproariously. Gloria Dunn remained
silent. Dr. Singh silently expressed disdain. The meeting ended with Dr Wentzien and Dr Daggubati
not agreeing with Dr. Brewster.
212. Dr. Brewster also made remarks about women that portrayed a negative view. Dr
Brewster would routinely comment on how emotional women were and would make derisive
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES53
comments about female patients. He stated that if it was up to him he “... would not hire women
because they cause all the problems and they become pregnant." On February 6, 2008, in personal
communication from several male physicians, it is confirmed that Dr. Brewster said many times:
"The problem is the Division is the women". "The women are fighting." "If it were up to me I would
not hire any women".
213. On May 17, 2010 Dr Singh was in the Cardiac Catheterization Lab. Dr. Brewster
was discussing the schedule with Merle (Cath Lab Nurse). During the conversation, Dr Brewster
said again that if it was up to him he would not hire women because they become pregnant and ......
The conversation was witnessed by Mary Herman (Cath Lab tech). This is similar to statements Dr
Brewster has expressed over the years, stereotyping women.
214. Dr. Brewster’s sexually explicit “jokes” and comments were and are unwelcome,
hostile and offensive to any reasonable woman. Dr. Singh ( and other women) expressed her
objection to Dr. Brewster comments by words or conduct, but Dr. Brewster sexually explicit conduct
was continuing, persisting, predicably recurring, and always hostile to women. Whenever Dr. Singh
encountered Dr Brewster making such sexually offensive remarks she would leave the work area
immediately, whenever possible.
215. As to DEFENDANT DR. BREWSTER only, the acts of this DEFENDANT as
alleged herein, were intentional, outrageous, despicable, oppressive, fraudulent, and done with ill
will and intent to injure Dr. Singh and to cause her mental anguish, anxiety, and distress.
DEFENDANT's acts were done in conscious disregard of the risk of severe emotional harm to
plaintiff and with the intent to injure, constituting oppression, fraud, and malice under California
Civil code §3294.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
FIFTEENTH CAUSE OF ACTION INVASION OF PRIVACY
Violation of Fourth Amendment U. S. Constitution And Violation of Article 1 of California Constitution
By SINGH Against DEFENDANTS COUNTY AND SCVMC And Against Dr. Hollister Brewster, Dr. Peter Gregor and Dr. Alfonso Banuelos
216. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES54
as though set forth here in full.
217. DEFENDANTS violated Dr. Singh’s privacy rights, which are stated in the U. S. and
California Constitutions: Fourth Amendment to the U. S. Constitution: “The right of the people to
be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures,
shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or
affirmation, and particularly describing the place to be searched, and the persons or things to be
seized.”
218. The California Constitution, Article 1, Section 1, the DECLARATION OF
RIGHTS, allows: “All people are by nature free and independent and have inalienable rights.
Among these are enjoying and defending life and liberty, acquiring, possessing, and protecting
property, and pursuing and obtaining safety, happiness, and privacy.”
219. From May 2009, up to and including, to date, DEFENDANTS County and SCVMC
have engaged in an energetic pattern and practice of invading the privacy of Dr. Singh by engaging
in sending out public emails falsely accusing Dr. Singh of being derelict in her employment duties;
sending out public emails disclosing confidential information which should have been limited only
to Administration.
220. On March 06, 2009, as a further act of retaliation, Dr. Gregor sent a public email in
which he stated, "Dr. Singh is openly defiant of authority, and in my opinion does not establish
harmonious working relationships with others working here." In the same public email he stated, "as
for the identity of the anonymous hacker of our heart lab, who sent echocardiograms off to a third
party (JCAHO), I have read Homer, and I cannot be attacked by " no man. " If anonymous has no
identify, anonymous does not need to be handled with kid gloves."
221. On April 22, 2010, Dr. Singh was informed by a colleague that confidential
correspondence with Dr. Banuelos pertaining to her was accessible to hospital staff on the hospital
computer. This included a letter from Dr. Banuelos to Equal Opportunity and the letter from her
lawyer to Dr. Banuelos.
222. DEFENDANTS' publication of private information as herein alleged, concerning Dr.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES55
Singh, the publicity of which any reasonable person in Dr. Singh’s position would consider highly
offensive, was conduct which DEFENDANTS knew or should have known was injurious.
DEFENDANTS acted with reckless disregard of the fact that the private information was not of
legitimate public concern or did not have a substantial connection to a matter of legitimate public
concern. DEFENDANTS' conduct was a substantial factor in causing Dr. Singh to suffer shame,
humiliation, mental and emotional distress, loss of enjoyment of life, other harmful and injurious
effects and non-economic damages.
223. DEFENDANTS’ actions have caused and continue to cause plaintiff substantial
losses in earnings, significant reputation and professional injury, loss of promotional opportunities
and other employment benefits, lost wages, attorneys' fees, medical expenses, future earnings and
benefits, costs of suit, embarrassment an anguish, all to her damage in an amount according to proof.
224. As to DEFENDANTS DR. BREWSTER, DR. GREGOR and DR. BANUELOS
only, the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Singh and to cause her mental
anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of the risk
of severe emotional harm to plaintiff and with the intent to injure, constituting oppression, fraud, and
malice under California Civil code §3294.
225. Wherefore, Plaintiff prays for judgment as more fully set forth below. SIXTEENTH CAUSE OF ACTION
SLANDER By SINGH Against DEFENDANTS COUNTY AND SCVMC And Against Dr. Hollister Brewster And Dr. Peter Gregor226. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
227. DEFENDANTS made numerous defamatory statements, slandering Dr. Singh to
individuals who had no right to know of any such coincidental, private information concerning Dr.
Singh. The various employees who received these slanderous public emails, which falsely accused
her of dereliction of her employment duties reasonably understood that the statements were only
pertaining to Dr. Singh. Such publicly slanderous statements were Slander Per Se because they
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES56
injured Dr. Singh in her profession as a physician. DEFENDANTS failed to use reasonable care to
determine the truth or falsity of the statements.
228. On March 04, 2009, as a further act of retaliation, Dr Peter Gregor, a Cardiologist
in the Division of Cardiology erupted into a violently angry outburst when Dr. Singh asked why
Cardiologists were now doing stress test consents. Dr. Gregor stated, "There has been a policy
change." Dr. Singh acknowledged her unawareness, and Dr. Gregor yelled, "Now you have been
told." This was done on speaker phone, in the presence of a patient and Cardiology and Nuclear
Medicine staff. Dr. Gregor came to the Echo reading room where Dr. Singh was located and
proceeded to erupt in an angry outburst, to yell and scream at Dr. Singh and walk towards her in a
threatening manner, backing her into a corner screaming, "Go to Nuclear Medicine right now and
do the consents." When Dr. Singh, in fear, attempted to explain that she had not been informed, Dr.
Gregor said, "Stop, stop right there."
229. On March 06, 2009, Dr. Gregor sent a public email regarding the incident on March
05, 2009, containing many false statements. In the public email, Dr. Gregor referred to Dr. Singh
as his supervisor. He further stated: "I saw Dr. Singh literally doing nothing,". This is a false and
slanderous statement.
230. On September 22, 2010, as a further act of retaliation, Dr. Gregor sent a public email
in reference to a new worksheet for the Echo Sonographers in which he stated, "Dr. Singh held a
sudden secret meeting in early September, to which no other cardiologist was invited. This is in
defiance of Valley Medical Center (VMC) and ICAEL guidelines. Since that meeting the Echo
Techs are fearful of getting in "big trouble" if they perform Echoes according to 21st century
guidelines." These allegations by DEFENDANT DR. GREGOR are false, malicious, humiliating,
and matters that should be discussed in privacy with Administration.
231. As to DEFENDANTS DR. BREWSTER, and DR. GREGOR only, the acts of these
defendants as alleged herein, were intentional, outrageous, despicable, oppressive, fraudulent, and
done with ill will and intent to injure Dr. Singh and to cause her mental anguish, anxiety, and
distress. DEFENDANTS’ acts were done in conscious disregard of the risk of severe emotional
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES57
harm to Plaintiff and with the intent to injure, constituting oppression, fraud, and malice under
California Civil Code §3294, entitling Plaintiff to punitive damages against these defendants only.
232. Wherefore, Plaintiff prays for judgment as more fully set forth below.
SEVENTEENTH CAUSE OF ACTION INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS By SINGH Against DEFENDANTS COUNTY AND SCVMC
And Against Dr. Hollister Brewster And Dr. Peter Gregor,233. Dr. Singh incorporates by reference herein the preceding paragraphs of the complaint
as though set forth here in full.
234. DEFENDANTS engaged in extreme and outrageous conduct by retaliating against
Dr. Singh for her participation in a statutorily protected activity, including complaining about patient
care and safety in the exercise of her United States Constitution First and Fourteenth Amendments
rights of Free Speech and Liberty. DEFENDANTS' conduct violates public policy as such and
should not be tolerated in a civilized society.
235. DEFENDANTS' conduct was intentional and caused Dr. Singh to suffer severe
emotional distress.
236. As to DEFENDANTS DR. BREWSTER and DR. GREGOR only, the acts of these
defendants as alleged herein, were intentional, outrageous, despicable, oppressive, fraudulent, and
done with ill will and intent to injure Dr. Singh and to cause her mental anguish, anxiety, and
distress. DEFENDANTS’ acts were done in conscious disregard of the risk of severe emotional
harm to Dr. Singh and were a substantial factor in causing harm, damage, and injuries and
committed with the intent to injure, constitution oppression, fraud, and malice under California Civil
Code §3294, entitling Plaintiff to punitive damages against these DEFENDANTS only.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
//
//
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES58
CAUSES OF ACTION BROUGHT BY DR. IHNKEN
EIGHTEENTH CAUSE OF ACTION Retaliation in Violation of
Health & Safety Code Section 1278.5 By IHNKEN Against DEFENDANTS COUNTY AND SCVMC
237. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
238. California Health & Safety Code Section 1278.5 states: "No health facility shall
discriminate or retaliate, in any manner, against any patient, employee, member of the medical staff,
or any other health care worker of the health facility because that person has done either of the
following: (A) Presented a grievance, compliant, or report to the facility, to an entity or agency
responsible for accrediting or evaluating the facility, or the medical staff of the facility, or to any
other governmental entity. (B) Has initiated, participated, or cooperated at the facility that is carried
out by an entity or agency responsible for accrediting or evaluation the facility or its medical staff,
or governmental entity. (2) No entity that owns or operates a health facility, or which owns or
operates any other health facility, shall discriminate or retaliate against any person because that
person has taken any actions pursuant to this subdivision."
239. DEFENDANT COUNTY AND SCVMC retaliated against Dr. Ihnken by
prematurely terminating his contract nine months before the date of expiration. On July 01, 2009,
the contract between Stanford and SCVMC was extended through June 30, 2011, with Dr. Ihnken
as the primary physician.
240. On May 19, 2010, Dr. Ihnken met with a representative from Greely Consulting
Firm, which was investigating the hospital compliance with regulations, policies and procedures for
maintaining standard of care for patients. Dr. Ihnken met with representatives of the Greely
Consulting Firm for one and a half (1 ½) hours. In this meeting with the Consultant group, Dr.
Ihnken provided copies of written evidence pertaining to the lack of quality care for patients.
241. Three (3) month later, on August 11, 2010, Dr. Jeff Smith, the County Executive,
terminated Dr. Ihnken’s employment contract nine (9) months before the expiration date. The
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES59
temporal proximity of Dr. Ihnken’s report of substandard patient care to the Greely Consulting Firm
and the adverse employment action taken against him by DEFENDANT COUNTY and SCVMC
is positive proof that DEFENDANT COUNTY and SCVMC retaliated against Dr. Ihnken.
242. Dr. Jeff Smith, a physician who also holds a law degree, admitted to the Chairman
of Cardiothoracic Surgery at Stanford that Dr. Banuelos was “retaliating” against Dr. Ihnken. This
admission not only states the obvious conclusion compelled by the evidence, but it is also binding
on DEFENDANT COUNTY and SCVMC since the admission is made by a managing agent of
DEFENDANT COUNTY and SCVMC .
243. DEFENDANT COUNTY and SCVMC violated Health & Safety Code Section
1278.5 by retaliating and discriminating against Dr. Ihnken because he presented a grievances,
complaints, or reports to the Greely Consulting Firm, an entity or agency responsible for accrediting
or evaluating the facility.
244. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial
losses in earnings, significant loss of reputation and professional injury, loss of promotional
opportunities and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of
future earnings and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage
in an amount according to proof.
Wherefore, plaintiff prays for judgment as more fully set forth below.
NINETEENTH CAUSE OF ACTION Retaliation Violation of
Civil Right-42 U.S.C. § 1983 By IHNKEN Against All Defendants
245. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
246. DEFENDANTS’ actions and failures as alleged above constitute a policy, pattern,
practice, and custom of violations of the Civil Rights Laws of the United States, 42 U.S.C. § 1983.
Defendants, while acting under color of state authority and law, wrongfully and intentionally
discriminated and retaliated against Dr. Ihnken because he exercised his First Amendment rights of
Free Speech under the United States Constitution by making a complaint to a governmental agency
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES60
concerning patient care and safety at SCVMC.
247. DEFENDANTS' conduct, as set forth above, constitutes violations, under color of
law, of Plaintiff's right, privileges, and immunities guaranteed to him by the First Amendment of the
United States Constitution of free speech and to petition the government for redress of grievances.
Further, DEFENDANTS' conduct violated Dr. Ihnken’s Fourteenth Amendment right of Liberty by
retaliating against him and thereby restricting and curtailing his right to be free of unconstitutional
retaliatory conduct. DEFENDANTS' conduct also violated Dr. Ihnken’s Fourth Amendment Right
of Privacy. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial losses
in earnings, significant loss of reputation and professional injury, loss of promotional opportunities
and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings
and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage in an amount
according to proof.
248. As to DEFENDANTS DR. ALFONSO BANUELOS , Dr. Hollister Brewster and
DR. DOLLY GOEL, only, the acts of these DEFENDANTS as alleged herein, were intentional,
outrageous, despicable, oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken
and to cause him mental anguish, anxiety, and distress. DEFENDANTS’ acts were done in
conscious disregard of the risk of severe emotional harm to plaintiff and with the intent to injure,
constituting oppression, fraud, and malice under California Civil Code §3294, entitling Plaintiff to
punitive damages against these DEFENDANTS only.
Wherefore, plaintiff prays for judgment as more fully set forth below.
TWENTIETH CAUSE OF ACTION
FRAUD: Civ. Code §1709
By IHNKEN Against All Defendants
249. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
250. On July 01, 2009, the contract between Stanford and SCVMC was extended through
June 30, 2011, with Dr. Ihnken as the primary physician and Chief of Cardiothoracic Surgery and
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES61
a beneficiary to the contract. Through this act, Defendants promised to continue Dr. Ihken’s
employment.
251. At the time of making said promise, the DEFENDANTS were laying the groundwork
to discredit and terminate Dr. Ihnken. At the time of making said promise DEFENDANTS and their
agents, principals and directors did not intent to perform the promise. This promise was a false
promise; a sham; a farce; a fraud.
252. Dr. Ihnken reasonably relied on the promise made by defendants. DEFENDANT
COUNTY and SCVMC’S promise was important to the transaction because Dr. Ihnken forfeited
other opportunities for his career goals in order to assume the position as Director of Cardiothoracic
Surgery at SCVMC.
253. Dr. Ihnken was harmed because DEFENDANT COUNTY and SCVMC made a false,
fraudulent, promise to honor the contract with Stanford, in which Dr. Ihnken was assigned the
position Director of Cardiothoracic Surgery at SCVMC,
254. DEFENDANT COUNTY and SCVMC did not intend to perform this promise when
the administrators and agents who negotiated and approved the contract, including Dr. Brewster and
Dr. Banuelos, made the promise. Dr. Ihnken intended to rely, and did reasonably rely on
DEFENDANTS’ promise.
255. DEFENDANT COUNTY and SCVMC did not perform the promise as required under
the contract and did not intend to perform its duties as agreed in the contract. Dr. Brewster’s
comments to Dr. Ihnken in May 2006, two (2) months before the start of the contract that “They are
against Stanford” are evidence of bad faith and a lack of genuine intention to perform the terms of
the promise under the contract.
256. Further evidence of the lack of intent to perform the promise under the contract is
Dr. Brewster’s statement to Dr. Michael Nathanson, within three(3) months of Dr. Ihnken being on
staff as the Director of Cardiothroacic Surgery, that "Kai is a bad surgeon and he needs to go." Dr.
Moritz, Chief of Anesthesia, spoke similarly disparagingly, maliciously and falsely against Dr.
Ihnken, injuring Dr. Ihnken’s excellent reputation as a Cardiothoracic Surgeon.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES62
257. Additionally, Dr. Alfonso Banuelos, the Chief Medical Officer, and Dr. Dolly Goel,
the Medical Director, who were also principals in the negotiations, formation and approval of the
contract, joined the chorus of unfounded anti-Stanford criticism directed at Dr. Ihnken almost from
the inception of the contract. After Dr. Ihnken completed one year as the Director of Cardiothroacic
Surgery, Dr. Banuelos ordered an audit of all the surgery cases performed under Dr. Ihnken’s
direction, starting from almost the first date, July 13, 2006, Dr. Ihnken’s first time in the SCVMC
Operating Room. The date of the “Confidential QI Report” ordered by Dr. Banuelos was from July
13, 2006 through October 2, 2007. This is hardly a coincidence. This is evidence of a noisy
conspiracy agreed to by the leadership of SCVMC to undermine the success of Dr. Ihnken and
ultimately the Stanford Cardiothoracie Surgery Program.
258. Undoubtedly to the shock and chagrin of the leadership team–Dr. Brewster, Dr.
Banuelos, Dr. Dolly Goel– who were seeking to carry out a Sham Peer review, the result of the
Confidential QI Report showed that Dr. Ihnken’s surgery team performed at a level of
Cardiothoracic Surgical excellence not only far above the level county-wide, and the level in
California State-wide, but also the Confidential QI Report showed that Dr. Ihnken’s surgery team
performed Cardiothoracic Surgical excellence above the level nation-wide.
259. Dr. Ihnken’s reliance on DEFENDANT COUNTY and SCVMC’s promise was a
substantial factor in causing his injuries, damages and harm. DEFENDANTS' actions have caused
and continue to cause Plaintiff substantial losses in earnings, significant loss of reputation and
professional injury, loss of promotional opportunities and other employment benefits, lost wages,
attorneys' fees, medical expenses, loss of future earnings and benefits, cost of suit, humiliation,
embarrassment and anguish, all to his damage in an amount according to proof.
260. As to DEFENDANTS DR. ALFONSO BANUELOS , Dr. HOLLISTER
BREWSTER and DR. DOLLY GOEL, only, the acts of these DEFENDANTS as alleged herein,
were intentional, outrageous, despicable, oppressive, fraudulent, and done with ill will and intent
to injure Dr. Ihnken and to cause him mental anguish, anxiety, and distress. DEFENDANTS’ acts
were done in conscious disregard of the risk of severe emotional harm to Dr. Ihnken and with the
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES63
intent to injure, constituting oppression, fraud, and malice under California Civil Code §3294,
entitling Plaintiff to punitive damages against these DEFENDANTS only.
261. Wherefore, plaintiff prays for judgment as more fully set forth below
TWENTY-FIRST CAUSE OF ACTION INDUCING BREACH OF CONTRACT
By IHNKEN Against DEFENDANTS DR. ALFONSO BANUELOS, Dr. HOLLISTER BREWSTER and DR. DOLLY GOEL
262. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
263. DEFENDANT COUNTY and SCVMC entered into a CONTRACT with Stanford
University School of Medicine and Stanford Hospital and Clinics, naming Dr. Kai Ihnken as the
Chief of Cardiothroacic Surgery at DEFENDANT COUNTY’S SCVMC. Dr. Ihnken was the
beneficiary of this CONTRACT as his income was paid by Stanford from the funds received from
DEFENDANT COUNTY and SCVMC .
264. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL all knew
of the contract and participated at some level with the initiation of the contract.
265. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL intended to,
and did, induce and cause the DEFENDANT COUNTY to breach the contract so as to harm Dr.
Ihnken.
266. On March 18, 2010, Dr. Ihnken and his colleague, Dr. Michael Nathanson, sent an
email to Dr. Banuelos in response to an email Dr. Banuelos had initiated to inform the surgeons that
he would not allow MI surgeries to be done in the operating room, and with a directive to limit off
pump Coronary Artery Bypass Surgery.
267. In this public email Dr. Banuelos questioned Dr. Ihnken’s professional competence
and his leadership, progressing to criticism of Dr. Ihnken’s patient care decisions. Dr. Banuelos
then called a meeting with Stanford managing physicians during which he recommended that Dr.
Ihnken be fired, and County Executive Dr. Jeffrey Smith was ccd on the email. As early as
September 2007, Dr. Banuelos asked Stanford administrators to fire Dr. Ihnken. Allegations proved
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES64
completely false in the audit report on Oct. 4, 2007 by Dr. Adams, of all of Dr. Ihnken’s cases. In
a meeting around June 2010, Medical Director Dolly Goel stated to a Stanford Administor that Dr.
Ihnken should be fired. Dr. Brewster spoke to Dr. Michael Nathanson, and stated, "Kai is a bad
surgeon and he needs to go."
268. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL’S conduct
caused DEFENDANT COUNTY to breach the contract with Stanford.
269. DEFENDANTS’ CONDUCT of inducing breach of the contract with Stanford was
a substantial factor in causing his injuries, damages and harm. DEFENDANTS' actions have caused
and continue to cause Plaintiff substantial losses in earnings, significant loss of reputation and
professional injury, loss of promotional opportunities and other employment benefits, lost wages,
attorneys' fees, medical expenses, loss of future earnings and benefits, cost of suit, humiliation,
embarrassment and anguish, all to his damage in an amount according to proof.
270. As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only,
the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken and to cause him
mental anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of
the risk of severe emotional harm to plaintiff and with the intent to injure, constituting oppression,
fraud, and malice under California Civil Code §3294, entitling Plaintiff to damages against these
DEFENDANTS only.
Wherefore, plaintiff prays for judgment as more fully set forth below
TWENTY-SECOND CAUSE OF ACTION TORTIOUS INTENTIONAL INTERFERENCE
WITH CONTRACTUAL RELATIONS By IHNKEN Against DEFENDANTS DR. ALFONSO BANUELOS,
Dr. HOLLISTER BREWSTER and DR. DOLLY GOEL
271. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
272. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL all knew
of the contract and participated at some level with the initiation of the contract.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES65
273. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL intentionally
274. interfered with the contract between DEFENDANT COUNTY and Stanford
University Medical Hospital and Clinic, and caused DEFENDANT COUNTY to breach the contract
so as to harm Dr. Ihnken.
275. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL’S conduct
of interference with the contractual relations between DEFENDANT COUNTY and Stanford
University Medical Hospital and Clinic DEFENDANT’S was a substantial factor in causing his
injuries, damages and harm.
276. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial
losses in earnings, significant loss of reputation and professional injury, loss of promotional
opportunities and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of
future earnings and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage
in an amount according to proof.
277. As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only,
the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken and to cause him
mental anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of
the risk of severe emotional harm to plaintiff and with the intent to injure, constituting oppression,
fraud, and malice under California Civil Code §3294, entitling Plaintiff to damages against these
DEFENDANTS only.
Wherefore, Plaintiff prays for judgment as more fully set forth below.
TWENTY-THIRD CAUSE OF ACTION TORTIOUS INTENTIONAL INTERFERENCE
WITH PROSPECTIVE ECONOMIC ADVANTAGE By IHNKEN Against DEFENDANT DR. ALFONSO BANUELOS ,
Dr. HOLLISTER BREWSTER and DR. DOLLY GOEL
278. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
279. Dr. Ihnken and DEFENDANT COUNTY and SCVMC were in an economic
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES66
relationship that did and would have in the future resulted in an economic benefit to Dr. Ihnken.
280. DEFENDANT COUNTY and SCVMC entered into a CONTRACT with Stanford
University School of Medicine and Stanford Hospital and Clinics, naming Dr. Kai Ihnken as the
Chief of Cardiothroacic Surgery at DEFENDANT COUNTY’S SCVMC. Dr. Ihnken was the
beneficiary of this CONTRACT as his income was paid by Stanford from the funds received from
DEFENDANT COUNTY and SCVMC .
281. DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL knew of the
relationship and participated at some level with the initiation of this relationship.
282. DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL intended to,
and did, disrupt the relationship.
283. DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL engaged in
wrongful conduct of a Sham Peer Review, including misrepresentations of Dr. Ihnken’s skill and
service to his patients. DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL
accused Dr. Ihnken of being a bad surgeon and made, or participated in statements pertaining to Dr.
Ihnken such as, "Kai is a bad surgeon and he needs to go."
284. The employment and economic relationship were disrupted. On August 11, 2010,
Dr. Jeff Smith, the County Executive terminated Dr. Ihnken’s employment contract.
285. DEFENDANTS DR. BREWSTER, DR. BANUELOS AND DR. GOEL’S conduct
of interference with the contractual relations between DEFENDANT COUNTY and Stanford
University Medical Hospital and Clinic was a substantial factor in causing Dr. Ihnken’s injuries,
damages and harm.
286. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial
losses in earnings, significant loss of reputation and professional injury, loss of promotional
opportunities and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of
future earnings and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage
in an amount according to proof.
287. As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only,
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES67
the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken and to cause him
mental anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of
the risk of severe emotional harm to plaintiff and with the intent to injure, constituting oppression,
fraud, and malice under California Civil Code §3294, entitling Plaintiff to damages against these
DEFENDANTS only.
288. Wherefore, plaintiff prays for judgment as more fully set forth below.
TWENTY-FOURTH CAUSE OF ACTION INVASION OF PRIVACY
Violation of Fourth Amendment of U. S. Constitution And Violation of Article 1 of California Constitution
By IHNKEN Against DEFENDANTS COUNTY AND SCVMC DEFENDANT DR. ALFONSO BANUELOS,
Dr. HOLLISTER BREWSTER and DR. DOLLY GOEL
289. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
290. DEFENDANTS violated Dr.Ihnken’s privacy rights, which are stated in the U. S. and
California Constitutions: Fourth Amendment to the U. S. Constitution: “The right of the people to
be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures,
shall not be violated, and no Warrants shall issue, but upon probable cause, supported by oath or
affirmation, and particularly describing the place to be searched, and the persons or things to be
seized.”
291. The California Constitution, Article 1, Section 1, the DECLARATION OF
RIGHTS, allows: “All people are by nature free and independent and have inalienable rights.
Among these are enjoying and defending life and liberty, acquiring, possessing, and protecting
property, and pursuing and obtaining safety, happiness, and privacy.”
292. Dr. Ihnken’s Administrative Assistant, Tracie Zarubi, pointed out to him that his
personal private information was visible to anyone who logged into the county computer system on
the “S”-drive. Dr. Ihnken checked and confirmed that his personal information, for example, the
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES68
letter from his attorney to Dr. Banuelos, was open for everybody to see. In total there were
thousands of private documents, organized in many, many folders, on display. They included offer
letters to physicians and other private documents dating back many years. They were all linked from
Dr. Banuelos’s office.
293. In August 2009, Dr. Banuelos circulated a written memorandum about the
unsubstantiated allegations of Dr. Ihnken’s “Disruptive Behavior” throughout the Hospital
leadership. Dr. Banuelos took these actions before conducting any investigation of the allegations,
or obtaining any of the documentation and procedural steps required by the policy he falsely alleged
to have been violated. Dr. Banuelos never interviewed the other doctor in the OR, who flatly and
emphatically said the allegations were false, and never even asked Dr. Ihnken for his account of the
alleged incident. These were matters solely for the human resources administrators, not for the
Hospital Leadership.
294. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial
losses in earnings, significant loss of reputation and professional injury, loss of promotional
opportunities and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of
future earnings and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage
in an amount according to proof.
295. As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only,
the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken and to cause him
mental anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of
the risk of severe emotional harm to plaintiff and with the intent to injure, constituting oppression,
fraud, and malice under California Civil Code §3294, entitling Plaintiff to damages against these
DEFENDANTS only.
Wherefore, plaintiff prays for judgment as more fully set forth below
TWENTY-FIFTH CAUSE OF ACTION INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS
By IHNKEN Against DEFENDANTS DR. ALFONSO BANUELOS, Dr. HOLLISTER BREWSTER and DR. DOLLY GOEL
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES69
296. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
297. DEFENDANTS engaged in extreme and outrageous conduct by retaliating against
Dr. Ihnken for his participation in a statutorily protected activity, including complaining about
patient care and safety in the exercise of the United States Constitution First, Fourth and Fourteenth
Amendments rights of Free Speech, Privacy and Liberty. DEFENDANTS' conduct violates public
policy as such and should not be tolerated in a civilized society.
298. DEFENDANTS' conduct was intentional and caused Dr. Ihnken to suffer severe
emotional distress.
299. As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only,
the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken and to cause him mental
anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of the risk
of severe emotional harm to Dr. Ihnken and were a substantial factor in causing harm, damage, and
injuries and committed with the intent to injure, constituting oppression, fraud, and malice under
California Civil Code §3294, entitling Plaintiff to punitive damages against these DEFENDANTS
only.
300. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial
losses in earnings, significant loss of reputation and professional injury, loss of promotional
opportunities and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of
future earnings and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage
in an amount according to proof.
301. As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only,
the acts of these DEFENDANTS as alleged herein, were intentional, outrageous, despicable,
oppressive, fraudulent, and done with ill will and intent to injure Dr. Ihnken and to cause him
mental anguish, anxiety, and distress. DEFENDANTS’ acts were done in conscious disregard of
the risk of severe emotional harm to plaintiff and with the intent to injure, constituting oppression,
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES70
fraud, and malice under California Civil Code §3294, entitling Plaintiff to damages against these
DEFENDANTS only.
302. Wherefore, Plaintiff prays for judgment as more fully set forth below.
TWENTY-SIXTH CAUSE OF ACTION SLANDER
Against DEFENDANTS COUNTY AND SCVMC DEFENDANTS DR. ALFONSO BANUELOS ,
Dr. HOLLISTER BREWSTER and DR. DOLLY GOELDr. Ihnken incorporates by reference herein the preceding paragraphs of the complaint as though
set forth here in full.
Despite the known superb patient outcomes and the fact that Dr. Ihnken doubled the caseload, Dr.
Brewster continued to slander Dr. Ihnken to others by stating, “Kai is a bad surgeon”. Dr. Brewster’s
statements included: “Kai is a bad surgeon with bad outcomes”, “we are forced to perform multi-
vessel stenting because ct-surgery does not want to operate”, “CABG is not a good option in this
hospital b/o bad outcomes”, “there are poor results and delay in treatment”. He often made these
remarks in front of the cath lab staff in the area were routinely company representatives who work
in the greater bay area and beyond, as well as nurses who work in other hospitals, were present. The
professionally damaging remarks were being distributed outside SCVMC. One of the non-SCVMC
cardiologists, (Dr. Mehrdad Reza), who works in several hospitals in the community, called Dr.
Ihnken and informed him that Dr. Brewster had just then personally told him these remarks. Dr.
Reza told Dr. Ihnken that he was very surprised about these remarks, as he has known Dr. Ihnken
for many years first hand, from working together at Stanford and at Regional Medical Center, and
he knows about Dr. Ihnken’s timely, high quality care with very good outcomes.
DEFENDANTS' actions have caused and continue to cause Plaintiff substantial losses in earnings,
significant loss of reputation and professional injury, loss of promotional opportunities and other
employment benefits, lost wages, attorneys' fees, medical expenses, loss of future earnings and
benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage in an amount
according to proof.
As to DEFENDANTS DR. BREWSTER, DR. BANUELOS and DR. GOEL only, the acts of these
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES71
DEFENDANTS as alleged herein, were intentional, outrageous, despicable, oppressive, fraudulent,
and done with ill will and intent to injure Dr. Ihnken and to cause him mental anguish, anxiety, and
distress. DEFENDANTS’ acts were done in conscious disregard of the risk of severe emotional
harm to plaintiff and with the intent to injure, constituting oppression, fraud, and malice under
California Civil Code §3294, entitling Plaintiff to damages against these DEFENDANTS only.
303. Wherefore, Plaintiff prays for judgment as more fully set forth below.
TWENTY-SEVENTH CAUSE OF ACTION BREACH OF THE IMPLIED COVENANT OF
GOOD FAITH AND FAIR DEALING By IHNKEN Against DEFENDANTS COUNTY AND SCVMC
304. Dr. Ihnken incorporates by reference herein the preceding paragraphs of the
complaint as though set forth here in full.
305. On July 1, 2006, The Plaintiff, Dr. Kai Ihnken, was contracted by DEFENDANT
COUNTY at Defendant Santa Clara Valley Medical Center as the Chief of Cardiothoracic Surgery.
Dr. Ihnken held this position since July, 2006, when Stanford entered into a contractual agreement
with Santa Clara Valley Medical Center (SCVMC). On July 01, 2009, the contract between
Stanford and SCVMC was extended through June 30, 2011, with Dr. Ihnken as the primary
physician and Chief of Cardiothoracic Surgery and a beneficiary to the contract.
306. Dr. Ihnken substantially performed his job duties. In fact, Dr. Ihnken’s surgery team
performed at a level of Cardiothoracic Surgical excellence not only far above the level county-wide,
and the level in California State-wide, but also the Confidential QI Report showed that Dr. Ihnken’s
surgery team performed Cardiothoracic Surgical excellence above the level nation-wide.
307. Dr. Jeff Smith knew Dr. Ihnken had reported complaints regarding patient care and
safety to him, both in person on at least two or more occasions, and in written email
communications. Dr. Smith also knew that Dr. Banuelos was retaliating against Dr. Ihnken in
efforts to prevent Dr. Ihnken from exposing the severe dangerous nature and pervasive extent of the
risk to patients by the lack of proper instruments, scheduling, and trained staff.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES72
308. In July 2010, Dr. Jeff Smith stated to the Chairman of Cardiothoracic Surgery at
Stanford that Dr. Alfonso Banuelos, Chief Medical Officer, was “retaliating against Dr. Ihnken.”
He confirmed his belief about what the real issues were, as well as his support for Stanford, the
cardiac program and Dr. Ihnken.
309. During all relevant times to the acts and omissions as alleged herein, Dr. Jeff Smith
knew “..the
310. public policy of the State of California to encourage patients, nurses, members of the
medical staff, and other health care workers to notify government entities of suspected unsafe patient
care and
311. conditions.”
312. In spite of Dr. Jeff Smith’s admission of improper and illegal conduct, which he
knows to be in violation of public policy, on August 11, 2010, Dr. Jeff Smith, the County Executive
terminated Dr. Ihnken’s employment contract, preventing Dr. Ihnken from receiving the benefits he
was entitled to receive under the contract.
313. DEFENDANTS COUNTY AND SCVMC’S conduct was a failure to act fairly and
in good faith.
314. Both parties, Dr. Ihnken and DEFENDANTS COUNTY AND SCVMC, to an
employment relationship have a duty not to do anything that prevents the other party from receiving
the benefits of their agreement. Good faith means honesty of purpose without any intention to
mislead or to take unfair advantage of another. Good faith means being faithful to one’s duty or
obligation.
315. DEFENDANTS COUNTY AND SCVMC, acting through their Managing Agent,
Dr. Jeff Smith, breached the legal imposed covenant of good faith and fair dealing.
316. DEFENDANTS' actions have caused and continue to cause Plaintiff substantial
losses in earnings, significant loss of reputation and professional injury, loss of promotional
opportunities and other employment benefits, lost wages, attorneys' fees, medical expenses, loss of
future earnings and benefits, cost of suit, humiliation, embarrassment and anguish, all to his damage
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES73
in an amount according to proof.
PRAYER FOR RELIEF
Wherefore, Plaintiffs pray for judgment against Defendants, and each of them as follows:
1. For general damages in an amount according to proof;
2. For special damages in an amount according to proof;
3. For prejudgment interest in an amount according to proof;
4. For reasonable attorney's fees and cost of suit therein;
5. For punitive damages against Dr. Alfonso Banuelos, Dr. Hollister Brewster, Dr. Peter Gregor, and
Dr. Dolly Goel only;
6. For statutory penalties and any other statutory relief;
7. For such other and further relief as the court may deem proper.
8. Plaintiff hereby demands a trial by jury.
DATED: October 22, 2010
LAW OFFICES OF BONNER AND BONNER
By:___________________________ CHARLES A. BONNER ATTORNEY FOR PLAINTIFF
JURY TRIAL DEMANDED
DATED: October 22, 2010
LAW OFFICES OF BONNER AND BONNER
By:___________________________ CHARLES A. BONNER ATTORNEY FOR PLAINTIFF
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
AMENDED COMPLAINT FOR DAMAGES74