Chapter 15 Computer Careers and Certification

Chapter 15 Objectives

Describe career opportunities available in various segments of the computer industry

Describe career opportunities available in various segments of the computer industry

Discuss functions of jobs available in an IT department

Discuss functions of jobs available in an IT department

Differentiate among various college computer-related courses of study

Differentiate among various college computer-related courses of study

Identify ways to stay current with changing technology after graduation

Identify ways to stay current with changing technology after graduation

List the benefits of certification for employers, employees, and vendors

List the benefits of certification for employers, employees, and vendors

Identify ways to prepare for certificationIdentify ways to prepare for certification

List the general areas of IT certificationList the general areas of IT certification

Name some specific IT certifications in each certification area

Name some specific IT certifications in each certification area

Next

The Computer Industry

What is the expected demand for computer professionals?

Nextp. 15.02 Fig. 15-1

Currently 10 million computer workers with expected increase of 100,000 jobs annually

< 10% of college students are graduating with computer-related degrees

Click to view video

Careers in the Computer IndustryWhat are the primary areas where job opportunities are found?

p. 15.03 Next

Computer sales

Computer education

and training industry

General business and government

organizations

Computer equipment

industry

Computer software industry

Computer consulting

industry

Computer service and

repair industry

Click to view video

Careers in the Computer IndustryWhat is an information technology (IT) department?

p. 15.04 Fig. 15-2 Next

Department in business or government agency that employs people in computer-related jobs

Responsible for keeping all computer operations and networks operating smoothly

Careers in the Computer IndustryWhat is the computer equipment industry?

p. 15.04 Fig. 15-3 Next

Manufacturers and distributors of computers and computer-related hardware

Careers involve design, manufacture, and production of computer equipment

Careers in the Computer IndustryWhat is the computer software industry?

p. 15.05

Click to view Web Link,then click Computer Scientistsbelow Chapter 15

Next

Computer scientist

researches, invents, and

develops solutions to complex

software problems

Project developeranalyzes

requirements, designs solutions,

and oversees software

development process

Companies that develop,

manufacture, and support

software

Programmerwrites and tests

computer programs

Software engineerdesigns

and develops software

Careers in the Computer IndustryWhat is the computer service and repair industry?

p. 15.06 Fig. 15-4 Next

Provides preventative maintenance, component installation, and repair services

Computer technician—installs, maintains, and repairs hardware

Careers in the Computer IndustryWhat are career opportunities in computer sales?

p. 15.06 Fig. 15-5 Next

Computer sales representatives need general understanding of computers and specific knowledge of the product they are selling

Careers in the Computer IndustryWhat are career opportunities in education and training?

p. 15.07 Fig. 15-6 Next

Schools, colleges, universities, and private companies need educators and trainers Corporate trainers teach employees how to use software,

design and develop systems, and program

Careers in the Computer IndustryWhat is a computer consultant?

p. 15.07

Click to view Web Link,then click Computer Consultantsbelow Chapter 15

Next

Individual who draws upon expertise in specialized area of computers

Computer Computer selectionselection

SystemSystemdesigndesign

Network design Network design and installationand installation

Web Web developmentdevelopment

CommunicationsCommunications

Working in an IT Department

What jobs are available in an IT department?

p. 15.08

Click to view Web Link, then click Computer Career Salaries below Chapter 15

Next

ManagementManagementManagementManagementE-commerce E-commerce

administratoradministrator

Network administratorNetwork administrator

Project leaderProject leader

Project managerProject manager

Vice president of Vice president of IT/chief IT/chief

information officerinformation officer Software engineerSoftware engineer

Systems analystSystems analystApplication Application programmerprogrammer

Technical writerTechnical writerDatabase analystDatabase analyst

Web developerWeb developer

Web programmerWeb programmer

Computer operatorComputer operator Data Data communications analystcommunications analyst

Computer technicianComputer technician Help desk specialistHelp desk specialist

Database administratorDatabase administrator

Desktop publisherDesktop publisher Quality assurance Quality assurance specialistspecialist

Web administratorWeb administratorGraphic Graphic designer/illustratordesigner/illustrator

Web graphic designerWeb graphic designerNetwork security Network security specialistspecialist

WebmasterWebmaster

System System development development and trainingand training

System System development development and trainingand training

Technical Technical servicesservicesTechnical Technical servicesservices

OperationsOperationsOperationsOperations

End-user End-user computingcomputingEnd-user End-user computingcomputing

Preparing for a Career in the Computer Industry

What are the three broad disciplines in higher education that produce the majority of entry-level employees in the computer industry?

p. 15.10 Fig. 15-8

Click to view Web Link,then click College Programs for Computer Majors below Chapter 15

Next

Preparing for a Career in the Computer Industry

What is computer information systems (CIS)?

p. 15.11 Fig. 15-9 Next

Programs that emphasize practical aspects of computing

Sometimes called computer technology

Preparing for a Career in the Computer Industry

What is computer science (CS)?

p. 15.11 Fig. 15-10 Next

Programs that stress theoretical side of programming

Also called software engineering

Preparing for a Career in the Computer Industry

What is computer engineering (CE)?

p. 15.12 Fig. 15-11 Next

Programs that teach students how to design and develop components found in computers and peripheral devices

Preparing for a Career in the Computer Industry

What is a trade school?

p. 15.12

Click to view Web Link,then click Trade Schoolsbelow Chapter 15

Next

Offers programs in Offers programs in programming, Web programming, Web

development, graphic development, graphic design, hardware design, hardware

maintenance, maintenance, networking, networking, and securityand security

Students can complete Students can complete trade school programs trade school programs in shorter time in shorter time than college than college or university or university programsprograms

Preparing for a Career in the Computer Industry

How do companies advertise computer-related job openings?

p. 15.12 Fig. 15-12 Next

Many companies list job openings on their Web sites Some allow job seekers to submit resumes online

Preparing for a Career in the Computer Industry

How can you search for computer-related jobs?

p. 15.13 Fig. 15-13 Next

Many Web sites specialize in helping people find jobs

Preparing for a Career in the Computer Industry

What are some organizations for computer professionals?

p. 15.14 Fig. 15-14 Next

Association for Computing Machinery (ACM)—science-oriented

Association of Information Technology Professionals (AITP)—programmers, systems analysts, and information processing managers

Preparing for a Career in the Computer Industry

What is a user group?

p. 15.15 Fig. 15-15 Next

Collection of people with common computer equipment or software interests

Preparing for a Career in the Computer Industry

What is professional growth and continuing education?

p. 15.15 Fig. 15-16

Click to view Web Link,then click COMDEX below Chapter 15

Next

Events such as workshops, seminars, conferences, conventions, and trade shows COMDEX—trade show

that brings together thousands of vendors and more than 100,000 attendees

Training in form of books, video-based training, computer-based training (CBT), Web-based training (WBT), and instructor-led training

Preparing for a Career in the Computer Industry

How can you stay informed about the computer industry?

p. 15.16 Figs. 15-17–15-18 Next

Computer industry publications News Web sites

Certification

What is certification?

p. 15.16 Fig. 15-19 Next

Process of verifying technical knowledge in a particular area

Proficiency is acknowledged with certificate

Certification

What are the benefits of certification?

p. 15.17 Fig. 15-20 Next

Enhances employee’s career, provides better standing as industry professional, and higher salaries and bonuses

Certification

What are benefits of vendor-sponsored certification?

p. 15.18 Fig. 15-22 Next

Vendors provide access to technical information, advanced training, and discounts on publications and tools

Certification

How does certification benefit customers, employers, and industry?

p. 15.19

Click to view Web Link,then click Institute for Certification of Computer Professionals below Chapter 15

Next

Institute for Certification of Computer Professionals (ICCP)

defines standards designed to raise competence level for computer industry

Employers benefit from more productive and knowledgeable workers

Certification is a form of industry self-regulation

Customers made aware of certification have more confidence in IT

professional

Certification

What are factors to consider in choosing a certification?

p. 15.19 Fig. 15-24 Next

Certification

What options are available to prepare for certification?

p. 15.20

Click to view Web Link,then click Instructor-Led Certification Classesbelow Chapter 15

Next

Self-studySelf-study

Online training classesOnline training classes Instructor-led trainingInstructor-led training

Web resourcesWeb resources

Certification

What are examinations like?

p. 15.21 Fig. 15-26 Next

Taken using computers Some are multiple

choice, others are skill based

A Guide to Certification

What are application software certifications?

p. 15.22

Click to view Web Link,then click Microsoft Office Specialist below Chapter 15

Next

Focus on knowledge of Focus on knowledge of application softwareapplication software

Sometimes called Sometimes called end-user certificationsend-user certifications

Adobe Adobe Certified Certified

Expert (ACE)Expert (ACE)sponsored by sponsored by

Adobe Adobe SystemsSystems

Microsoft Microsoft Office Office

Specialist Specialist (MOS)(MOS)

sponsored by sponsored by MicrosoftMicrosoft

Certified Certified Lotus Lotus

Specialist Specialist (CLS)(CLS)

sponsored by sponsored by IBMIBM

Macromedia Macromedia Certified Certified

Professional Professional (MMCP)(MMCP)

sponsored by sponsored by MacromediaMacromedia

Certified Certified Lotus Lotus

Professional Professional (CLP)(CLP)

sponsored by sponsored by IBMIBM

A Guide to Certification

What are operating system certifications?

p. 15.22 Next

Focus on particular skills—user, Focus on particular skills—user, operator, system administrator, operator, system administrator,

and system engineerand system engineerDiffering levels of certificationDiffering levels of certification

Red Hat Red Hat Certified Certified Engineer Engineer (RHCE)(RHCE)

sponsored by sponsored by Red HatRed Hat

Microsoft Microsoft Certified Certified

Professional Professional (MCP)(MCP)

sponsored by sponsored by MicrosoftMicrosoft

Red Hat Red Hat Certified Certified

Technician Technician (RHCT)(RHCT)

sponsored by sponsored by Red HatRed Hat

Tivoli Tivoli Certified Certified Solutions Solutions

ExpertExpertsponsored by sponsored by

IBMIBM

Sun Certified Sun Certified System System

AdministratorAdministratorsponsored by sponsored by

SunSun

A Guide to Certification

What are programming certifications?

p. 15.23 Next

Recognition of programming trainingRecognition of programming training Broadens knowledge and skill baseBroadens knowledge and skill base

Certified Certified Java Java

DeveloperDevelopersponsored by sponsored by

SunSun

Certified Certified Enterprise Enterprise ArchitectArchitect

sponsored by sponsored by SunSun

IBM IBM Certified Certified

DeveloperDevelopersponsored by sponsored by

IBMIBM

Certified Certified Java Java

ProgrammerProgrammersponsored by sponsored by

SunSun

Microsoft Microsoft Certified Certified

Application Application Developer Developer (MCAD)(MCAD)

sponsored by sponsored by MicrosoftMicrosoft

IBM IBM Certified Certified SpecialistSpecialist

sponsored by sponsored by IBMIBM

Microsoft Microsoft Certified Certified Solution Solution

Developer Developer (MCSD)(MCSD)

sponsored by sponsored by MicrosoftMicrosoft

A Guide to Certification

What are hardware certifications?

p. 15.24

Click to view Web Link,then click A+ Certificationbelow Chapter 15

Next

Recognition of general knowledge Recognition of general knowledge of hardware and controlling of hardware and controlling

software needed to set up, maintain, software needed to set up, maintain, and repair a computerand repair a computer

Can be narrowly or Can be narrowly or broadly focusedbroadly focused

IBM IBM eServer eServer Certified Certified SpecialistSpecialist

sponsored by sponsored by IBM IBM

A+A+sponsored by sponsored by Computing Computing Technology Technology

Industry Industry Association Association (CompTIA)(CompTIA)

NACSE NACSE Network Network

Technician Technician (NNT)(NNT)

sponsored by sponsored by National National

Association of Association of Communication Communication

Systems Systems Engineers Engineers (NACSE)(NACSE)

A Guide to Certification

What are networking certifications?

p. 15.24

Click to view Web Link,then click Certified Novell Administrator below Chapter 15

Next

Awarded to professionals who demonstrate expertise in design, Awarded to professionals who demonstrate expertise in design, administration, and maintenance of company-specific networksadministration, and maintenance of company-specific networks

Certified Certified Novell Novell

Engineer Engineer (CNE)(CNE)

sponsored by sponsored by NovellNovell

Certified Certified Novell Novell

Administrator Administrator (CAN)(CAN)

sponsored by sponsored by NovellNovell

Cisco Cisco Certified Certified Network Network

Professional Professional (CCNP)(CCNP)

sponsored by sponsored by CiscoCisco

Sun Certified Sun Certified Network Network

AdministratorAdministratorsponsored by sponsored by

SunSun

Network+Network+sponsored by sponsored by Computing Computing Technology Technology

Industry Industry Association Association (CompTIA)(CompTIA)

A Guide to Certification

What are Internet certifications?

p. 15.25

Click to view Web Link,then click Cisco Certified Internetwork Expert below Chapter 15

Next

They cover technology often used by They cover technology often used by an Internet access provider or large an Internet access provider or large

company developing an intranetcompany developing an intranet

Demanding and require technical Demanding and require technical expertise in networking hardwareexpertise in networking hardware

Cisco Cisco Certified Certified

Internetwork Internetwork Expert Expert (CCIE)(CCIE)

sponsored by sponsored by CiscoCisco

Certified Certified Internet Internet

Webmaster Webmaster (CIW)(CIW)

sponsored by sponsored by Prosoft Prosoft

TrainingTraining

Microsoft Microsoft Certified Certified Systems Systems

Engineer + Engineer + Internet Internet

(MCSE+I)(MCSE+I)sponsored by sponsored by

MicrosoftMicrosoft

Certified Certified Web Web

Professional Professional (CWP)(CWP)

sponsored by sponsored by International International Webmasters Webmasters AssociationAssociation

A Guide to Certification

What are database system certifications?

p. 15.25 Next

Awarded for knowledge Awarded for knowledge of a specific database of a specific database management systemmanagement system

Test the various tasks Test the various tasks a database management a database management

staff must performstaff must perform

IBM IBM Certified Certified Solutions Solutions Expert–Expert–InformixInformix

sponsored by sponsored by IBMIBM

IBM IBM Certified Certified Solutions Solutions

Expert–DB2Expert–DB2sponsored by sponsored by

IBMIBM

Microsoft Microsoft Certified Certified Database Database

Administrator Administrator (MCDBA)(MCDBA)

sponsored by sponsored by MicrosoftMicrosoft

Sybase Sybase Certified Certified

ProfessionalProfessionalsponsored by sponsored by

SybaseSybase

Oracle Oracle Certified Certified

ProfessionalProfessionalsponsored by sponsored by

OracleOracle

Summary of Computer Careers and Certification

Variety of available computer-related careers

Variety of available computer-related careers

Educational courses of study, trade schools, job searches, career

development planning, professional organizations, and professional growth

Educational courses of study, trade schools, job searches, career

development planning, professional organizations, and professional growth

Certification preparation, examinations, and resources

Certification preparation, examinations, and resources

Specific certificationsSpecific certifications

Chapter 15 Complete