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CHAPTER TEN. Enterprise Resource Planning and Collaboration Systems. ERP (Your Book’s Definition). - PowerPoint PPT Presentation
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CHAPTER TEN
Enterprise Resource Planning and Collaboration Systems
ERP (Your Book’s Definition)
Enterprise resource planning – integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations
ERP (Your Book’s Definition)
Enterprise resource planning – integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations
ERP (My Definition)
All of an organization’s business processes are integrated into a single system (SCM, CRM, accounting, finance, manufacturing, along with specialized function applicable to specific industries)
ERP (Players)
SAP has 30+ percent of the market Oracle / PeopleSoft IBM Microsoft Dynamics
ERP (Functions)
ERP (Business Processes)
ERP (Benefits)
Breaks down or eliminates information silos
Business processes are performed more efficiently
All functional systems interact together
ERP (Risks)
Failure can be catastrophic Hershey http://www.slideshare.net/ankitm2/erp-f
ailure-in-hersheys-presentation This list is endless
Failure is typically caused by Poor planning Not understanding and adapting
business process to the ERP
The Evolution of ERP
Core ERP Components (1)
Accounting and Finance Integrates traditional AR / AP /
inventory / payroll / general ledger Financial reporting systems Operates with multiple currencies
Core ERP Components (2)
Production and materials management Raw materials supply chain Manufacturing
You can’t make what you don’t have Distribution
You can’t ship what you have not made Human resources
ERP (Manufacturing and Production)
Extended Components
Business intelligence integration CRM SCM
Often considered a core component Ebusiness
Also becoming a core component Procurement (B2B) Sales (B2C)
Enterprise Application Integration
Integrate SCM, CRM, ERP business partners, suppliers, distributers, resellers, customers typically by creating SOA middleware
Collaboration Systems (Introduction)
Simply put, they help people (employees / partners / customers) effectively work together and share information
Collaboration Systems (Illustration)
ERP Demo
Accounting Financial / Managerial
Sales and Distribution Customers and products
Procurement Production Quality management Warehouse management HR And whatever else…