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COUNSELING IN WORK ORGANIZATIONS

Chapter 8 Counselling

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COUNSELINGIN WORK

ORGANIZATIONS

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What is Counseling? 

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      as a means of helping people acquire

the knowledge and skills to solve their

own problem

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      as an attempt to help a person from

proper attitudes, feelings and emotions to

make use of his talents

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      as a conference between an adult and a

child to discuss some problems and map

up a plan of action

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      as a structured relationship which

facilitates the understanding of oneself to

be positive in life and action

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      as a process of gathering data on a

particular problem of an individual in

order to give him personal help

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      as a heart to heart sharing between amature person and immature one

      as a mutual deliberating together andinterchange of opinions

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What are the Philosophies and  

Principles of counseling? 

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T he Cognitive Philosophy T he Affective Philosophy

Focuses upon those behavior changes

accomplished through cognitive processes

Focuses upon those behavior changes

accomplished through affective processes

Emphasis on human rationality and

learning theory (thought, behavior, actions)

Emphasis focus on the clients affective

state and emotional response to his

problem situation (feelings, emotions)

Counseling effort are devoted to the

identification of the maladaptive behavior,

with the situation within which it occurs, its

origin, what maintains it and environmental

factors which have the potentiality of 

reinforcing the new behavior

Counseling efforts are spent in helping the

counselee identify those emotional

responses that are inappropriate which

lead to the distortion of everyday events.

Uses strategies where in the maladaptive

behavior may be extinguished and the

desirable behavior formed

Helps the client feel better and think

differently, expecting that these changes

will eventually lead the counselee tobehave differently.

The practice of the new behavior is

increased through the use of reinforcement

techniques

Use the affective reinforcement of the new

behavior

Figure 1

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N otwithstanding the different philosophies of counseling, (Beck, 1969)citesthefollowingbasicprinciplesusedincounseling:

1. Counseling is based on recognition of the dignity and worth of the

individual and on his right to personal assistance in time of need.

2. Counseling is client-centered being concerned with the optimum

development of the whole person and the fullest realization of his

potentialities for individual and social ends.

3. Counseling is a continuous, sequential and educational process.

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4. Counseling has a responsibility to society as well as the individual.

5. Counseling must respect the right of every person to accept or

refuse the services it offers.

6. Counseling is oriented around cooperation not compulsion, hence,

it is monitory in character, with no place for coercion.

7. Counseling implies assistance given to persons making wise

choices, plans, interpretations and adjustments in the critical

situation in life.

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8. Counseling demands a comprehensive study of the individual

in his cultural setting by the use of every scientific method

available. Individual understanding precedes individual

assistance.

9. The focus of counseling is on helping the individual realize and

actualize his best self rather than in isolated problems, whether

they are problems of the individual assistance.

10. Counseling must be under scientific evaluation in terms of its

effectiveness.

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What is the T heory of  

Counseling for Filipinos? 

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T heory a set of assumptions from which a set of empirical laws or

principles may be derived.

1) A theory of counseling should identify general objectives and

goals which individuals may be aided to approximate as a result of the counseling relationship.

2) No theory of counseling is good if it prescribes identified goals of 

attainment for every person, since such a theory violates the moral

right of the individual to choose his own goals.

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3. A theory of counseling should identify, at least provisionally,

subject to experimentation and professional practice, the means or

techniques for working toward the end goals selected by the

individual.

4. A theory of counseling should indicate or delineate, desirable and

desired forms of human development

5. The forms and the pattern, as well as the quality, of interpersonal

relationship involved in human development should at least be

implicit in a theory of counseling.

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6) Some attention must be given in a theory of counseling to societys concern

and interest in individual human development.

7) A theory of counseling within education should identify and suggest

alternative and optional standards or modes of excellence or value

hierarchies in human development.

8) A theory of counseling should structure means of helping each individual

appraise, evaluate, and employ his potentiality and aspirations, and then

choose from among the role models, or value commitments, that are

available, those which will serve as guidelines in his own development.

9) A theory of counseling should point to, and serve as guidelines toward the

direction of human development.

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What are the Components of a

Filipino T heory of Counseling? 

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1) Nature of Man

2) Mans Relationship with the Universe

3) Human Potentialities

4) The Enriched Personality

5) Counselor Attitude and Techniques

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What are the Assumptions of theFilipino Approach to Counseling? 

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I. It is assumed that the purpose of counseling and the means

employed will help the Filipino to develop a coherent or

integrated value system for his optimum development.

II. Uniqueness of Filipino individuality is assumed and that

individuality comes to fruition within the context of relationship

with people of other cultures.

III. A counseling relationships will presumably be more fruitful if it

allows the Filipino to look at the positive and negative polarities

of his values.

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IV. There should be free choice and decision on the part of the

Filipino counselee to positivize his values and to form a positive

proper sense of values.

V. It is implied that Filipinos with positive values and proper sense of 

values will carry out these values (kalooban) into their behavior,

action, life, work and activities (kalabasan) to do, their shares of 

responsibility and promote social growth.

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Why is T here a N eed for Counseling

Service in Every Organizations? 

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A N eed for Counseling in our Industrial Setting may be Indicated by

 anyoftheFollowingSituations:1. The employees mood and manner change

2. The employees job performance change from

satisfactory to unsatisfactory

3. The employee becomes irritable and is at odds with

everyone

4. The employees energy level takes a sharp dip

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5. There is a sudden rash of seemingly unjustified

accidents.

6. There is an increase in caseless mistakes

7. The employee resents suggestions and corrections

8. The employee becomes a troublemaker

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What is the Purpose of  

Counseling? 

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1. To give the counselee information on matters

important to his success

2. To get information about the counselee which will

be of help to him in solving his problems

3. To establish a feeling of mutual understandingbetween counselee and counselor

4. To help the counselee work out a plan for solving

his difficulties

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5. To help the counselee know himself better, his

interests, abilities & aptitudes, & available

opportunities

6. To encourage special talents and develop right

attitudes

7. To inspire successful endeavor toward the

attainment or realization of objectives

8. To assist the counselee in planning for his

educational and vocational choices

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What are the Guidelines for effective

Counseling? 

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1.T 

hebasichelpingskillsaretheff.:a. an ability to accept counselee in a

nonjudgmental way

b. an ability to attend to the counselees

internal world of feeling

c. an ability to respond empathically to the

counselee

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2. R 

egarding knowledge of the Counselee, there should be:a. an ability to elicit essential data from the

counselee

b. some understanding of the significance of 

essential data

c. an understanding that there may be a differencebetween the present problem and the

underlying problem

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 3 . Skillfulness in the counseling relationship demands the

 following:

a. respect for the right of the counselee

b. appropriateness of ones own emotional

responses

c. capacity for empathic response

d. ability to enter into an empathic, non-

possessive helping relationship

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e. an emerging awareness of and trust in the therapeutic

process

f . an ability to maintain a professional helping

relationship adhering to the concept of the

working alliance

g. an ability to accept the responsibilities inherent in

a professional helping relationship

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In conducting a counseling session properly, Andres and   AndresciteGuarinowhogivestheff.advice:

1. Put the counselee at ease

2. Win the counselees confidence

3. Find out what the counselees goals are

4. Get the counselee to see how this behavior is

blocking goal achievement

5. Deal with the issue without quarrelling

6. Make a written summary of the session

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R eported By:

Ma. Bernadet D. macarioBSBA III Human R esource Management