Chapter 5: Managing the Desktopshwell/training/ms/2000/2751C05.pdfCustomizing the Taskbar and Start Menu Users can customize the Taskbar and Start menu through the Taskbar and Start

Chapter

5

Managing the Desktop

MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER

�

Configure and troubleshoot desktop settings.

�

Configure support for multiple languages or multiple locations.

�

Enable multiple-language support. �

Configure multiple-language support for users. �

Configure local settings. �

Configure Windows 2000 Professional for multiple locations.

�

Configure and troubleshoot accessibility services.

http://www.sybex.com

W

indows 2000 Professional offers many options for con-figuring the Desktop to suit personal preferences. These options include cus-tomizing the Taskbar and Start menu, creating shortcuts, and setting display properties.

Windows 2000 Professional also includes support for multiple languages and regional settings. The support that comes with localized versions of Windows 2000 Professional allows users to view, edit, and print multi-lingual documents. You can also specify locale settings for the Desktop to customize items like the date and currency for your geographical location.

Accessibility options are used to support users with limited sight, hearing, or mobility. You can configure the Desktop and use Windows 2000 Profes-sional utilities to provide a higher degree of accessibility.

This chapter describes how to manage Desktop settings, multilanguage support, and accessibility options.

Managing Desktop Settings

T

he

Desktop

, shown in Figure 5.1, appears after a user has logged on to a Windows 2000 Professional computer. Users can configure their Desk-tops to suit their personal preferences and to make their work more efficient.



209

As an administrator, you may need to troubleshoot an improperly config-ured Desktop.

By default, the items listed in Table 5.1 appear on the Desktop.

F I G U R E 5 . 1

The Windows 2000 Desktop

�

MicrosoftExam

Objective

Configure and troubleshoot desktop settings.


210

Chapter 5 �


T A B L E 5 . 1

Default Desktop Items

Item Description

My Documents By default, stores the documents that are created. Each user has a unique

My Documents

folder, so even if multiple users share the same computer, they will each have unique personal folders.

My Computer Provides access to all local and net-work drives, as well as Control Panel.

My Computer

is used to view and manage the computer.

My Network Places Provides access to shared resources.

My Network Places

is used to con-nect to resources such as local net-work resources and Web resources.

Recycle Bin Holds files and folders that have been deleted. Files can be retrieved or cleared (for permanent deletion) from the

Recycle Bin

.

Internet Explorer Along with an Internet connection, provides an interface for accessing the Internet or a local intranet.

Inter-net Explorer

is the built-in Web browser.

Taskbar Contains the Start button to open the

Start menu

and buttons for any programs, documents, or windows that are running on the computer. You can easily switch between open items by clicking the item in the

Taskbar

.

Connect to the Internet Starts a Wizard to configure your Internet connection.



211

You can configure the Desktop by customizing the Taskbar and Start menu, adding shortcuts, and setting display properties. These configurations are described in the following sections.

Customizing the Taskbar and Start Menu

Users can customize the Taskbar and Start menu through the Taskbar and Start Menu Properties dialog box, shown in Figure 5.2. The easiest way to access this dialog box is to right-click a blank area in the Taskbar and choose Properties from the pop-up menu.

F I G U R E 5 . 2

The General tab of the Taskbar and Start Menu Properties dialog box

The Taskbar and Start Menu Properties dialog box has two tabs: General and Advanced. The options on these tabs are described in the following sections.

Configuring General Properties

Through the General tab of the Taskbar and Start Menu Properties dialog box (see Figure 5.2), you can specify Taskbar and Start menu features such


212

Chapter 5 �


as whether the Taskbar is always visible and whether small icons are used on the Start menu. Table 5.2 lists the properties on the General tab.

T A B L E 5 . 2

General Taskbar and Start Menu Properties

Property Description

Always on Top Specifies that the Taskbar will al-ways be displayed, even if you maximize another window. This op-tion is enabled by default.

Auto Hide Hides the Taskbar. This option is disabled by default. When it is en-abled, you show the Taskbar by clicking the area of the screen where the Taskbar appears.

Show Small Icons in Start Menu Reduces the size of the icons that are displayed on the Start menu. This option is disabled by default. You might enable it if you have many icons and want to display more options without needing to scroll.

Show Clock Displays a digital clock in the right corner of the Taskbar. By right-clicking the clock, you can adjust the computer’s date and time. This option is enabled by default

Use Personalized Menus Hides applications that have not been recently used. You can ac-cess the hidden applications by clicking the arrow at the bottom of the Programs menu. This option is enabled by default.



213

Configuring Advanced Properties

The Advanced tab of the Taskbar and Start Menu Properties dialog box, shown in Figure 5.3, allows you to customize your Start menu. You can add or remove items from the Start menu, remove records of recently accessed items, and specify which options are displayed.

F I G U R E 5 . 3

The Advanced tab of the Taskbar and Start Menu Properties dialog box

To add an option to the Start menu, click the Add button in the upper-right corner of the Advanced tab. This starts a Wizard that guides you through the process of creating a shortcut that will be placed on the Start menu. To delete a Start menu option, click the Remove button. If you want to remove the records that Windows 2000 Professional keeps of recently accessed documents, programs, and Web sites, click the Clear button. The Advanced button allows you to add or remove items from the Start menu through Windows Explorer. If you want to return to the defaults for the Pro-gram menu, click the Re-sort button.


214

Chapter 5 �


The Start Menu Settings section of the Advanced tab allows you to con-figure various Start menu features. These settings are listed in Table 5.3. By default, all of these options are disabled for new users.

T A B L E 5 . 3

The Start Menu Settings

Setting Description

Display Administrative Tools Specifies whether Administrative Tools appears on the Programs menu

Display Favorites Specifies whether the Favorites menu appears on the Start menu.

Display Logoff Specifies whether the Logoff menu appears on the Start menu

Expand Control Panel Specifies that you want the contents of Control Panel to be displayed in a menu instead of a window

Expand My Documents Specifies that you want the contents of My Documents to be displayed in a menu instead of a window

Expand Network and Dial-Up Connections

Specifies that you want the contents of Network and Dial-Up Connections to be displayed in a menu instead of a window

Expand Printers Specifies that you want the contents of Printers to be displayed in a menu instead of a window

Scroll the Programs Menu Specifies that you want the contents of Programs to be displayed in a scrolling menu instead of listed in columns



215

In Exercise 5.1, you will check your current Taskbar and Start menu config-uration and then set general and advanced Taskbar and Start menu properties.

E X E R C I S E 5 . 1

Configuring Taskbar and Start Menu Options

1.

Select Start �

Programs. Note the size of the icons in the Start menu. Notice that there is no Programs menu item for Administrative Tools or Windows Explorer.

2.

Select Start �

Settings �

Control Panel. A window with all of the Control Panel contents appears.

3.

Right-click an empty space on the Taskbar and choose Properties.

4.

In the General tab of the Taskbar and Start Menu Properties dialog box, select the Show Small Icons in Start Menu check box.

5.

Click the Advanced tab. Click the Add button. In the Create Shortcut dialog box, type

Explorer

in the Type the Location of the Item text box and click the

Next

button. In the Select Program Folder dialog box, accept the default folder of Programs and click the Next button. In the Select a Title for the Program dialog box, edit the name for the short-cut to

Windows Explorer

and click the Finish button.

6.

In the Start Menu Settings section of the Advanced tab, check the Display Administrative Tools and Expand Control Panel check boxes. Click the Apply button, then click the OK button.

7.

Select Start �

Programs and note the size of the icons in the Start menu. Notice that the Programs menu lists Administrative Tools and Windows Explorer.

8.

Select Start �

Settings �

Control Panel. Notice that the Control Panel contents are displayed in a menu.

9.

Edit the Taskbar and Start Menu properties as you like, or return them to their default settings.


216

Chapter 5 �


Using Shortcuts

Shortcuts

are links to items that are accessible from your computer or net-work. You can use a shortcut to quickly access a file, program, folder, printer, or computer from your Desktop. Shortcuts can exist in various loca-tions, including on the Desktop, on the Start menu, and within folders.

To create a shortcut from Windows Explorer, just right-click the item you want to create a shortcut to and select Create Shortcut from the pop-up menu. Then you can click the shortcut and drag it to where you want it to appear.

In Exercise 5.2, you will create a shortcut and place it on the Desktop.

Setting Display Properties

The options in the Display Properties dialog box, shown in Figure 5.4, allow you to customize the appearance of your Desktop. You can access this dialog box by right-clicking an empty area on the Desktop and selecting Properties from the pop-up menu. Alternatively, you can select Start �

Settings �

Con-trol Panel �

Display.

E X E R C I S E 5 . 2

Creating a Shortcut

1.

Select Start �

Programs �

Accessories �

Windows Explorer to start Windows Explorer.

2. Expand My Computer, then Local Disk, then WINNT, then System32.

3. Right-click calc.exe and select Create Shortcut. You see an icon labeled Shortcut to calc.exe.

4. Click the Shortcut to calc.exe icon and drag it to the Desktop.


Managing Desktop Settings 217

F I G U R E 5 . 4 The Display Properties dialog box

The Display Properties dialog box has six tabs with options that control various aspects of your display:

� The Background tab lets you pick your Desktop background, which uses a picture or an HTML document as wallpaper.

� The Screen Saver tab lets you select a screen saver that will start after the system has been idle for a specified amount of time. You can also specify a password that must be used to reaccess the system after it has been idle. When the idle time has been reached, the computer will be locked, and you must enter the password of the user who is currently logged on to access the computer.

� The Appearance tab has choices for the color scheme used for the Desktop.

� The Web tab lets you select whether or not you want to use the Active Desktop, which makes your Desktop look and work like a Web page.

� The Effects tab lets you set special visual effects for the Desktop.


218 Chapter 5 � Managing the Desktop

The Settings tab is used to configure display properties, which are not related to user preferences. Configuring the display is covered in Chapter 4, “Config-uring the Windows 2000 Environment.”

In Exercise 5.3, you will configure display options.

Through the Mouse and Keyboard icons in Control Panel, you can specify your personal preferences for mouse and keyboard settings. Mouse and key-board properties are covered in Chapter 4, “Configuring the Windows 2000 Environment.”

E X E R C I S E 5 . 3

Configuring Display Options

1. Right-click an unoccupied area on the Desktop and select Properties to open the Display Properties dialog box.

2. In the Background tab, select Prairie Wind as wallpaper. From the Picture Display drop-down list, select Stretch.

3. Click the Screen Saver tab, select the Starfield Simulation screen saver, and specify a wait of five minutes.

4. Click the Appearance tab, select the Red, White, and Blue (VGA) Scheme. Click the OK button to see your new display settings.

5. Set the display properties to suit your personal preferences, or reset them to their default values.


Managing Multiple Languages and Regional Settings 219

Managing Multiple Languages and Regional Settings

Windows 2000 Professional supports multiple languages through the use of multilanguage technology. Multilanguage technology is designed to meet the following needs:

� Provide support for multilingual editing of documents

� Provide support for different language interfaces in your environment

� Allow users who speak different languages to share the same computer

Choosing Windows 2000 Multiple-Language Support

Multilanguage support consists of two technologies:

� Multilingual editing and viewing, which supports multiple languages while a user is viewing, editing, and printing documents

� Multilanguage user interfaces, which allow the Windows 2000 Pro-fessional user interface to be presented in different languages

Depending on the level of language support that your environment requires, you may use either a localized version of Window 2000 Profes-sional or the Multilanguage version of Windows 2000 Professional. The fol-lowing sections describe these versions and how to configure multilanguage support.

�MicrosoftExam

Objective

Configure support for multiple languages or multiple

locations.

� Enable multiple-language support.

� Configure multiple-language support for users.

� Configure local settings.

� Configure Windows 2000 Professional for multiple locations.



Using Localized Windows 2000

Microsoft provides localized editions of Windows 2000 Professional. For example, users in the United States will most likely use the English version, and users in Japan will most likely use the Japanese version.

Localized versions of Windows 2000 Professional include fully localized user interfaces for the language that was selected. In addition, localized ver-sions include the ability to view, edit, and print documents in more than 60 different languages. However, localized versions do not support multi-language user interfaces.

Using Windows 2000 Multilanguage Version

Windows 2000 Multilanguage Version provides user interfaces in a number of different languages. This version is useful in multinational corporations where users speak different languages and must share computers. It is also useful in cases where administrators want to deploy a single version of Win-dows 2000 Professional worldwide. You can manage multiple users who share a single computer and speak different languages through user profiles (covered in Chapter 8, “Using User Profiles and Hardware Profiles”) or through group policies (covered in Chapter 7, “Managing Groups”).

Two sets of files are necessary to support Windows 2000 Multilanguage Version:

� Language groups, which contain the fonts and files that are required to process and display a specific language

� Windows 2000 Professional Multilanguage Version files, which contain the language content required by the user interface and help files

When you install Windows 2000 Multilanguage Version, you select the ini-tial language that will be installed on the computer. For each language that you wish to use, you must also have the appropriate language group installed. For example, if you want to use the Japanese user interface, you must also install the Japanese language group. If you want to install other language support after installation, you can install and remove Windows 2000 Multilanguage Version files and language groups through Regional Options in Control Panel. Each instance of Multilanguage Version files will use approximately 45MB of disk space. You can edit the default user language interface or add or remove user interface languages through the Muisetup.exe file.


Managing Multiple Languages and Regional Settings 221

Windows 2000 Multilanguage Version supports the following languages:

Windows 2000 Multilanguage Version is not available through retail stores. You need to order this version of Windows 2000 Professional through Microsoft Volume Licensing Programs. You can get more information about the multilanguage version at www.microsoft.com/licensing.

Enabling and Configuring Multilingual Support

On a localized version of Windows 2000 Professional, you enable and con-figure multilingual editing and viewing through Regional Options in Con-trol Panel. To access the Regional Options dialog box, shown in Figure 5.5, select Start � Settings � Control Panel � Regional Options.

In the list box at the bottom of the Regional Options dialog box, check the language settings that you wish to support on the computer. After you click OK, you may be prompted to insert the Windows 2000 Professional CD to copy the distribution files required for multiple-language support. Then you will need to restart your computer for the new changes to take effect.

Arabic French Norwegian

Brazilian German Portuguese

Chinese (Simplified)

Greek Russian

Chinese (Traditional)

Hebrew Polish

Czech Hungarian Spanish

Danish Italian Swedish

Dutch Japanese Turkish

Finnish Korean



F I G U R E 5 . 5 The Regional Options dialog box

After your computer restarts, you will notice a new icon on the Taskbar that shows the current locale and keyboard inputs that are being used. You can switch to another supported language by clicking this icon and selecting the locale input you wish to use.

In Exercise 5.4, you will configure your computer for multilanguage support.

Configuring Locale Settings

You can also configure locale settings for numbers, currency, time, date, and input locales (which allows you to select the input language you will use). Like multilingual support, these settings are made through the Regional

E X E R C I S E 5 . 4

Configuring Multiple-Language Support

1. Select Start � Settings � Control Panel � Regional Options.

2. In the Regional Options dialog box, select the language settings that you wish to support on the computer. Then click the OK button.

3. If prompted, insert the Windows 2000 Professional CD to copy the distribution files required for multilanguage support.

4. Restart your computer.


Configuring Accessibility Features 223

Options dialog box (see Figure 5.5). Simply select the locale (location) for the regional settings that you want to use from the drop-down list at the top of the dialog box.

In Exercise 5.5, you will configure the locale settings on your computer.

Configuring Accessibility Features

Windows 2000 Professional supports users with limited sight, hear-ing, or mobility through accessibility options and accessibility utilities. The following sections describe how to use these accessibility features.

Setting Accessibility Options

Through Accessibility Options in Control Panel, you can configure key-board, sound, display, mouse, and general properties of Windows 2000 Pro-fessional for users with special needs. To access the Accessibility Options

E X E R C I S E 5 . 5

Configuring Locale Settings

1. Select Start � Settings � Control Panel � Regional Options. In the Regional Options dialog box, note your current locale.

2. Click the Numbers, Currency, Time, and Date tabs and note the configurations.

3. Click the General tab and select the Danish locale (location) from the drop-down list at the top of the dialog box. Then click the Apply button.

4. Click the Numbers, Currency, Time, and Date tabs and note the configurations.

5. Click the General tab and reset your locale to the original configuration. Then click the Apply button.

�MicrosoftExam

Objective

Configure and troubleshoot accessibility services.



dialog box, shown in Figure 5.6, select Control Panel � Accessibility Options.

F I G U R E 5 . 6 The Accessibility Options dialog box

This dialog box has five tabs with options to configure special behavior for your computer:

� The Keyboard tab allows you to specify whether you want to use StickyKeys, FilterKeys, and ToggleKeys. StickyKeys allows the use of the Shift, Ctrl, or Alt key in conjunction with another key, one key at a time. FilterKeys ignores brief or repeated keystrokes. ToggleKeys makes a noise whenever you press the Caps Lock, Num Lock, or Scroll Lock key.

� The Sound tab allows you specify whether you want to use Sound-Sentry, which generates a visual warning whenever the computer makes a sound, and ShowSounds, which displays captions for speech and sounds on your computer.



� The Display tab allows you to configure high-contrast settings for Windows colors and fonts.

� The Mouse tab allows you to specify whether you want to use MouseKeys, which allows you to control the mouse pointer through the keyboard.

� The General tab allows you to configure several maintenance and administrative options. You can choose to automatically reset acces-sibility features after these features have been idle for a specified amount of time and to use notification features to notify you when accessibility features are turned on or off. You can also configure SerialKey devices to provide alternative access to keyboard and mouse features. Administrative options allow you to apply accessibility options to the logon Desktop and to defaults for new users.

Using Accessibility Utilities

Windows 2000 provides several accessibility utilities. These utilities include the Accessibility Wizard, Magnifier, Narrator, On-Screen Keyboard, and Utility Manager.

The Accessibility Wizard

The Accessibility Wizard configures a computer based on the user’s vision, hearing, and mobility needs. The Accessibility Wizard has the user select the text size that is the easiest to read. It also collects input to determine if the user has difficulty with vision, hearing, and mobility.

The Magnifier Utility

The Magnifier utility creates a separate window to magnify a portion of your screen, as shown in Figure 5.7. This option is useful for users who have poor vision. To access Magnifier, select Start � Programs � Accessories � Acces-sibility � Magnifier.



F I G U R E 5 . 7 The Magnifier utility

The Narrator Utility

The Narrator utility can read aloud on-screen text, dialog boxes, menus, and buttons. This utility requires that you have some type of sound output device installed and configured. To access Narrator, select Start � Programs � Accessories � Accessibility � Narrator. This brings up the dialog box shown in Figure 5.8.

F I G U R E 5 . 8 The Narrator dialog box



The On-Screen Keyboard

The On-Screen Keyboard displays a keyboard on the screen, as shown in Figure 5.9. Users can use the On-Screen Keyboard keys through a mouse or another input device as an alternative to the keys on the regular keyboard. To access the On-Screen Keyboard, select Start � Programs � Accessories � Accessibility � On-Screen Keyboard.

F I G U R E 5 . 9 The On-Screen Keyboard

The Utility Manager

The Utility Manager allows you to start and stop the Windows 2000 Profes-sional accessibility utilities. You can also specify whether these utilities are automatically started when Windows 2000 Professional starts or when the Utility Manager is started. To access the Utility Manager, select Start � Pro-grams � Accessories � Accessibility � Utility Manager. Figure 5.10 shows the Utility Manager.

F I G U R E 5 . 1 0 The Utility Manager



In Exercise 5.6, you will use the Windows 2000 Professional accessibility features.

Summary

In this chapter, you learned about managing the Windows 2000 Pro-fessional Desktop. We covered the following topics:

� Managing Desktop settings, which include customizing the Taskbar and Start menu, using shortcuts, and setting display properties

� Managing multiple languages and regional settings, which include enabling and configuring multilingual support and choosing locale settings

� Configuring accessibility options and using accessibility utilities

E X E R C I S E 5 . 6

Using Accessibility Features

1. Select Start � Programs � Accessories � Accessibility � Magnifier.

2. Experiment with the Magnifier utility. When you are finished, click the Exit button in the Magnifier Settings dialog box.

3. Select Start � Programs � Accessories � Accessibility � On-Screen Keyboard.

4. Select Start � Programs � Accessories � Notepad to open Notepad.

5. Create a text document using the On-Screen Keyboard. When you are finished, close the Notepad document without saving it.

6. Close the On-Screen Keyboard.


Summary 229

Key Terms

Accessibility Options

Accessibility Wizard

Active Desktop

Desktop

Internet Explorer

locale settings

Magnifier

My Computer

My Documents

My Network Places

Narrator

On-Screen Keyboard

Recycle Bin

Regional Options

shortcut

Start menu

Taskbar

Utility Manager



Review Questions

1. What is the purpose of the Desktop setting Use Personalized Menus?

A. To allow users to create and manage customized menus based on a Wizard called the Personalized Menu Setup Wizard

B. To keep the Desktop clean by displaying only commonly used applications

C. To allow users to personalize their menus by choosing colors and fonts

D. To add the user’s name and description at the top of each menu

2. Which of the following methods can be used to configure the Taskbar and Start menu in Windows 2000 Professional?

A. Right-click an empty space on the Taskbar and choose Properties from the pop-up menu.

B. Select Control Panel � Menu Settings.

C. Right-click My Computer and choose Manage from the pop-up menu.

D. Right-click My Computer and choose Properties from the pop-up menu.

3. Which of the following locations can contain a shortcut? Choose all that apply.

A. Start menu

B. MMC

C. Desktop

D. Folder


Review Questions 231

4. Which Desktop option is used to make your Desktop look like a Web page and is able to show Web content?

A. Web Enabler

B. Web Desktop

C. Active Web

D. Active Desktop

5. Which method would you use to configure a Windows 2000 Profes-sional English version to display the user interface in Spanish?

A. Configure Regional Options to add Spanish language support.

B. Through Control Panel, Add/Remove Software icon, add Spanish language support.

C. Configure Regional Options to add Spanish language support, then set the locale settings for Mexico.

D. None of the above.

6. Which accessibility utility is used to enlarge a portion of the screen to support users with poor vision?

A. Enlarger

B. Expander

C. Magnifier

D. Microscope

7. Which of the following options can be configured through the Task-bar and Start Menu Properties dialog box? Choose all that apply.

A. Display Administrative Tools

B. Expand Control Panel

C. Expand Administrative Tools

D. Display Computer Management



8. Which of the following options appear on a Windows 2000 Profes-sional Desktop by default? Choose all that apply.

A. Network Neighborhood

B. Recycle Bin

C. My Computer

D. My Documents

9. Which of the following options are considered locale settings? Choose all that apply.

A. How the date is displayed

B. The language that is used to display the GUI

C. The type of currency that is used

D. How the time is displayed

10. You have just accidentally deleted your C:\Documents\Timesheet.xls file. What is the easiest way to recover this file?

A. In Folder Options, click the Show Deleted Files option

B. In Folder Options, click the Undo Deleted Files option

C. Click the Recycle Bin icon on the Desktop and restore the deleted file

D. Restore the file from your most recent tape backup



11. You work in a workgroup environment of computers running Win-dows 2000 Professional. You log on as a user named Kasia who is a member of the Administrators group. When you select Start � Pro-grams, you do not see Administrative Tools. How do you correct this problem?

A. Log on as the user Administrator

B. Add Administrative Tools through the Taskbar and Start Menu Properties dialog box, General tab

C. Add Administrative Tools through the Taskbar and Start Menu Properties dialog box, Advanced tab

D. Add Administrative Tools through the Taskbar and Start Menu Properties dialog box, Management tab

12. Which of the following options are not set through the Display Prop-erties dialog box?

A. Desktop background

B. Screen saver

C. Special visual effects for your Desktop

D. Contrast and brightness of the monitor

13. You sit in a busy area of the office. Sometimes, when you leave your desk, you forget to log off or lock your computer. How can you con-figure your computer so that it will become password-protected if it is idle for more than 10 minutes?

A. Through Control Panel, Logon/Logoff icon

B. Through Display Properties, Screen Saver tab

C. Through Control Panel, Security icon

D. Through Local Users and Groups, Security properties



14. Brett is using a laptop computer that has Windows 2000 Multi-language Version. The computer is configured for English and Span-ish. The default language is configured as English. Brett has been assigned to work in Mexico City for a year and now wants his default user interface to be in Spanish. Through which file can you edit the default language interface?

A. Muisetup.exe

B. MLsetup.exe

C. Langsetup.exe

D. Muiconfig.exe

15. You are planning on installing Windows 2000 Multilanguage Ver-sion in your environment. Maria has requested that you install user interfaces on her computer for Russian, Polish, and English. When determining the amount of resources that will be required for this configuration, how much disk space should be allocated for each language?

A. 10MB

B. 20MB

C. 45MB

D. 85MB

16. Cindy has just installed Windows 2000 Professional on her home computer. The Windows 2000 version she is using is a localized English version. Cindy would also like to be able to create documents using Simplified Chinese to send to her friends in Taiwan. How can she configure the computer to support Simplified Chinese language settings?

A. Through the Control Panel, Language icon

B. Through the Control Panel, Regional Options icon

C. Through the Control Panel, Multilanguage Support icon

D. Only by upgrading to Windows 2000 Multilanguage Version



17. Bent has configured his computer with English and Danish locale set-tings. He is currently using English locale settings. He needs to write a letter to a distributor in Denmark. What is the easiest way for Bent to change his locale settings?

A. Log off and log on again. As a part of the logon process, he will see a menu asking which locale settings he will use.

B. Restart the computer. As a part of the startup process, he will see a menu asking which locale settings he will use.

C. Select the Danish locale settings through the Control Panel, Language icon.

D. When multiple locale settings are configured, he can switch between locales through icons on the Taskbar.

18. Ken configured his computer with the accessibility options StickyKeys and ToggleKeys. Everything was working properly. Then Ken went to a meeting. When he returned after 30 minutes, his accessibility options were no longer working. What is the most likely problem?

A. The accessibility options were configured to be automatically reset if the computer was idle for a specified amount of time.

B. Ken needs to log on again to enable the accessibility features.

C. Ken needs to restart his computer to enable the accessibility features.

D. The accessibility feature settings have become corrupt and need to be reset.



19. Meredith is a user with limited accessibility. She wants to use an alter-native pointing device instead of a regular mouse pointer. You install the device and load the appropriate driver. What additional step should you take?

A. Configure SerialKey Devices through Accessibility Options

B. Configure Disable Serial Devices through Accessibility Options

C. Configure Alternative Serial Devices through Accessibility Options

D. Configure ParallelKey Devices through Accessibility Options

20. Mike sometimes has problems where he presses keyboard keys too long, which accidentally repeats keystrokes within his documents. What accessibility feature should you configure so that these acciden-tal keystrokes are ignored?

A. StickyKeys

B. FilterKeys

C. SerialKeys

D. ToggleKeys


Answers to Review Questions 237

Answers to Review Questions

1. B. Over time, as users add more programs, the Desktop can become very cluttered. To avoid this clutter, you can select the Use Personal-ized Menus option in the General tab of the Taskbar and Start Menu Properties dialog box. Then any programs that you don’t use will be hidden. The hidden programs can still be accessed by clicking the small arrow at the bottom of the menu.

2. A. The easiest way to configure the Taskbar and Start menu properties is by right-clicking an open area of the Taskbar and choosing Proper-ties. There is no Menu Settings option in Control Panel.

3. A, C, D. You can put shortcuts in the Start menu, on the Desktop, or in a folder. You can’t put a shortcut in the Microsoft Management Console (MMC).

4. D. The Active Desktop configures your Desktop like a Web page and allows your computer to display Web content. The other options do not exist.

5. D. Localized versions of Windows 2000 Professional do not support multilanguage user interfaces. Localized versions support only the ability to view, edit, and print documents in other languages. Lan-guage support for the GUI is provided in Windows 2000 Multi-language Version.

6. C. The Magnifier utility is used to create a separate window that mag-nifies the portion of the screen that is being used.

7. A, B. The Start menu options that can be configured include Display Administrative Tools, Display Favorites, Display Logoff, Expand Control Panel, Expand My Documents, Expand Network and Dial-Up Connections, Expand Printers, and Scroll the Programs Menu.

8. B, C, D. In Windows 2000 Professional, you see My Network Places instead of Network Neighborhood, which was used in Windows NT 4.



9. A, C, D. Locale settings are used to configure regional settings for numbers, currency, time, date, and input locales.

10. C. The easiest way to recover a deleted file is to restore it from the Recycle Bin. The Recycle Bin holds all of the files and folders that have been deleted. From this utility, you can retrieve or permanently delete files.

11. C. You can specify options such as Display Administrative Tools, Dis-play Logoff, and Display Favorites through the Advanced tab of the Taskbar and Start Menu Properties dialog box.

12. D. Through the Display Properties dialog box, you can set your Desk-top background, the screen saver that will be used by your computer, and any special visual effects for your Desktop. You typically set the contrast and brightness of the monitor through controls on the monitor.

13. B. The Screen Saver tab of the Display Properties dialog box allows you to select a screen saver that will start after the computer has been idle for a specified amount of time. When the password is invoked, the computer will be locked. To access the computer, you need to enter the password of the user who is currently logged on.

14. A. You can edit the default user language interface or add or remove user interface languages through the Muisetup.exe file.

15. C. Each instance of Multilanguage Version files will use approxi-mately 45MB of disk space.

16. B. Localized versions of Windows 2000 Professional include fully localized user interfaces for the language that was selected. In addi-tion, localized versions include the ability to view, edit, and print doc-uments in more than 60 different languages. On a localized version of Windows 2000 Professional, you enable and configure multilingual editing and viewing through the Regional Options icon in Control Panel.


Answers to Review Questions 239

17. D. After you configure your computer to use multiple locale settings, you will notice a new icon on the Taskbar that shows the current locale and keyboard inputs that are being used. You can switch to another supported language by clicking this icon and selecting the locale input you wish to use.

18. A. Through the Accessibility Options icon of Control Panel, you can control how long the accessibility options will be active if the com-puter is idle. A setting on the General tab allows you to turn off acces-sibility options if the computer has been idle for a specified number of minutes. You should check this setting if the accessibility options were working, but now they are disabled.

19. A. In the General tab of the Accessibility Options dialog box, you can select the Support SerialKey Devices option to allow alternative access to keyboard and mouse features.

20. B. FilterKeys is the feature you should use to ignore brief or repeated keystrokes. The StickyKeys feature allows you to press Shift, Ctrl, or Alt key combinations by using one key at a time. The ToggleKeys fea-ture sounds tones when you press the Cap Lock, Num Lock, or Scroll Lock key.
