52
85 CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTION Interest in the role of personality in work and organizational behaviour has increased over recent years. To a large extent, this is due to the emergence of the ‘Big Five’ taxonomy for personality structure. A particular focus has been on discovering the role of personality testing in employee selection and applying a variety of personality assessments in the workplace (Sears & Rowe, 2003). Within the last 20 years, the big five framework or five-factor model of personality has emerged as possibly the most extensively established structure used to describe the most salient aspects of an individual’s personality (Digman, 1990; Goldberg, 1993; Judge et al., 2002). Its validity is strongly supported by empirical evidence across different theoretical frameworks, measures, occupations, cultures, and sources of ratings (e.g.Barrick & Mount, 1991; De Raad & Doddema-Winsemius, 1999; Liao & Chuang, 2004; Matzler & Renzl, 2007). Earlier Norman (1963) attempted to find adequate taxonomy of personality attributes to explain personality traits. About Big- Five, it was said that “rapid progress has been made towards a consensus on personality structure” (Digman, 1990; Costa & McCrae, 1992; McCrae & John, 1992). Consensus emerged that five-factor model of personality, often termed the ‘Big Five’ (Goldberg, 1990), can be used to describe many salient aspects of personality. The five-factor approach (FFA) has achieved appreciable popularity as the Big Five can be found in virtually any measures of personality (e.g., McCrae & John, 1992), including the analysis of trait adjectives in many languages, and decisions made by expert judges based on existing measures (Mount & Barrick,

CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

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85

CHAPTER 2

REVIEW OF LITERATURE

21 INTRODUCTION

Interest in the role of personality in work and organizational behaviour has

increased over recent years To a large extent this is due to the emergence of the lsquoBig

Fiversquo taxonomy for personality structure A particular focus has been on discovering

the role of personality testing in employee selection and applying a variety of

personality assessments in the workplace (Sears amp Rowe 2003) Within the last 20

years the big five framework or five-factor model of personality has emerged as

possibly the most extensively established structure used to describe the most salient

aspects of an individualrsquos personality (Digman 1990 Goldberg 1993 Judge et al

2002) Its validity is strongly supported by empirical evidence across different

theoretical frameworks measures occupations cultures and sources of ratings

(egBarrick amp Mount 1991 De Raad amp Doddema-Winsemius 1999 Liao amp

Chuang 2004 Matzler amp Renzl 2007) Earlier Norman (1963) attempted to find

adequate taxonomy of personality attributes to explain personality traits About Big-

Five it was said that ldquorapid progress has been made towards a consensus on

personality structurerdquo (Digman 1990 Costa amp McCrae 1992 McCrae amp John

1992) Consensus emerged that five-factor model of personality often termed the

lsquoBig Fiversquo (Goldberg 1990) can be used to describe many salient aspects of

personality The five-factor approach (FFA) has achieved appreciable popularity as

the Big Five can be found in virtually any measures of personality (eg McCrae amp

John 1992) including the analysis of trait adjectives in many languages and

decisions made by expert judges based on existing measures (Mount amp Barrick

86

1995) Evidence indicated that the Big Five is fairly heritable and stable over time

(Costa amp McCrae 1988) although the environment undoubtedly plays a role

McCrae amp John (1992) claimed that ldquowe believe its long history cross-cultural

replication and empirical validation across many methods and instruments that make

the five-factor model a basic discovery of personality psychology- core knowledge

upon which other findings can be builtrdquo The big five model suggests that virtually all

personality measures can be reduced to five broad factors which are usually labelled

as extraversion (sociable vs introverted) agreeableness (cooperative vs competitive)

conscientiousness (organized and conscientious vs disorganized and careless)

neuroticism (emotional stability vs instability) and openness (intellectual curiosity

vs preference for routine) (Costa amp McCrae 1989 Judge et al 1999) As stated by

Smith and Canger (2004) the model is important for following reasons ldquo(1) it

permits the sorting of personality characteristics into meaningful categories (2) it

provides a common framework and vernacular for doing research and (3) it is

supposed to cover virtually all of the personality space

A large amount of research has shown that the Big Five personality traits are

strongly related to job-related attitudes and behaviours (eg Barrick amp Mount 1991

Tett et al 1991 Judge et al 2002) Barrick and Mount (1991) found that

extraversion agreeableness and conscientiousness correlated with job performance

and conscientiousness was the most valid and robust predictor across all work groups

and job-related criteria Helton amp Street (1992) in their research on ldquothe five-factor

personality model and naval aviation candidatesrdquo conducted a joint factor analysis on

the Pilot Personality Questionnaire (PPO) and the Edwards Personal Preference

Schedule (EPPS) taken by Navy and Marine Corps student aviators Although

investigations of personality in pilot selection have yielded mixed results their

87

findings suggest that the five-factor personality model may be useful in personality

testing in aviation selection decisions Schuerger and Ekeberg (1994) in their study

found correlations between performance and extraversion anxiety tough-mindedness

independence and self-control Further Morrison (1997) found neuroticism to be

significantly associated with an individualrsquos intention to remain in an organization

Extraversion conscientiousness and neuroticism have been found to be related to

career success (Judge et al 1999) Goffin et al (2000) cited that personality is

related to job performance Goffin et al noted that both extroversion and dominance

were correlated with job performance Various researches have been conducted to

guaze the relationship of personality with a number of work place variables Review

of existing literature regarding the relationship of personality and the Big Five

framework with all the study variables is discussed below

22 PERSONALITY AND JOB SATISFACTION

A longstanding debate exists between psychologists that believe structural

characteristics of the job are the primary determinants of job satisfaction (Kulik

Oldham amp Hackman 1987 OReilly amp Roberts 1975) and those that believe that

personal attributes of the worker are most important (Hackman amp Lawler 1971

Pervin 1968) However thousands of traits have been invented in the history of

personality research and scores of traits have been studied in relation to job

satisfaction Although the five-factor model has been researched in many areas of

industrial-organizational psychology there was a virtual dearth of research that has

linked the complete taxonomy to job satisfaction until recently when few researchers

focussed on this relationship

88

Schneider and Dachler (1978) found that over time satisfaction with a job

remains unusually stable which made them believe that it was peoplersquos personality

that affected their satisfaction with their job rather than other variables Staw et al

(1986) studied peoplersquos job satisfaction over a span of decades and found that

personality assessed in adolescents predicted job satisfaction up to 50 years later

Furnham and Zacherl (1986) in a study examining the relationship between

Eysenckrsquos personality traits and job satisfaction found that extraversion correlated

positively with overall job satisfaction whereas neuroticism showed negative

correlations with some aspects of job satisfaction Hulin (1991) argued that

personality affects job satisfaction but through the mediation of working conditions

Job satisfaction is basically a reaction to working conditions Working conditions

could be improved to increase job satisfaction without manipulating the personality

variables (Cook et al 1995) Tokar and Subich (1997) found that the block of the

Big-Five personality dimensions contributed significantly to the prediction of job

satisfaction where higher extraversion and lower neuroticism were unique predictors

to higher job satisfaction Hart (1999) examined a theoretical model that linked

neuroticism extraversion job satisfaction and non work satisfaction to overall life

satisfaction Structure equation modelling determined that life satisfaction was

affected by neuroticism job satisfaction and extraversion Tanoff (1999) examined the

relationship between personality and job satisfaction in a major international

corporation Personality features were specifically defined by the Five-Factor Model

He concluded that all the factors of the Big Five with the exception of culture were

related to job satisfaction The results indicated that the variable neuroticism played a

decisive role and portrayed inverse relation with job satisfaction in all but one job

category Neuroticism has been described as the primary source of Negative

89

Affectivity and the link between Negative Affectivity and job satisfaction was also

acknowledged in Connolly and Viswesvaranrsquos (2000) meta-analysis Seibert and

Kraimer (2001) ascribe the Big Five factors in connection with the variable job

satisfaction a prognostic validity as well but the effects are rather minor Similarly

the results of meta analysis of stabilities in job satisfaction done by Dormann and

Zapf (2001) also concluded that personality factors play an important role in job

satisfaction Heller et al (2002) in their study found correlations of the personality

traits with self-rated job satisfaction to be moderate and significant especially for

neuroticism They further noted that the essentially negative nature of neurotic

individuals the predisposition of extraverts to the experience of positive emotions and

the general work-involvement tendency that characterizes conscientious individuals

suggest links between these factors and job satisfaction Judge et al (2002) observed

with the help of a meta-analysis that ldquoneuroticismrdquo was significant correlate of job

satisfaction followed closely by Conscientiousness and Extraversion Finally the

other two traits -Agreeableness and Openness to Experience displayed relatively weak

correlations with job satisfaction Nikolaou and Robertson (2001) in their study

found Neuroticism to be negatively correlated to job satisfaction whereas

agreeableness showed no relationship to job satisfaction and extraversion had a

statistically significant relationship The remaining two dimensions of the Big-Five

were also correlated to job satisfaction to a statistically significant level

Conscientiousness correlated positively to job satisfaction and openness to experience

negatively Furnham et al (2002) in two studies investigating the relationships

between personality traits and aspects of job satisfaction found that in both

the studies personality accounted for a small percentage of the total variance both in

importance ratings and in levels of job satisfaction They concluded that personality

90

does not have a strong or consistent influence either on what individuals perceive as

important in their work environment or on their levels of job satisfaction Thomas et

al (2004) conducted a study to investigate the relationship between job

characteristics personality and job satisfaction They concluded that personality had

neither a direct effect on satisfaction nor a moderating effect on the job

characteristics-job satisfaction relation Najafkhani (2007) in his research on relation

between personality traits and job satisfaction noted that there is a relationship

between job satisfaction and personality dimensions Although this relation is

negative for openness variable it is positive for extraversion However no

relationship was reported between job satisfaction and neuroticism agreeableness or

conscientiousness Lounsbury et al (2007) examined personality traits in relation to

job satisfaction They found openness and extraversion to be significantly related to

job satisfaction In a research by Matzler amp Renzl (2007) negative relationship was

revealed between neuroticism and job satisfaction and agreeableness was positively

associated with job satisfaction A study by Acuna et al (2009) analysed

the relationships between personality team processes task characteristics product

quality and satisfaction in software development teams They found that the teams

with the highest job satisfaction were precisely the ones whose members scored

highest for the personality factors agreeableness and conscientiousness Patrick

(2010) found significant positive relationship between extraversion and satisfaction

Significant negative relationship was found between neuroticism and job satisfaction

No significant relationship was found between agreeableness conscientiousness

openness and job satisfaction Husin (2011) in his research studied the correlation

effects between the big five personality traits and employees job satisfaction The

results indicated small positive and significant relationship between the big five

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

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Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

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101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 2: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

86

1995) Evidence indicated that the Big Five is fairly heritable and stable over time

(Costa amp McCrae 1988) although the environment undoubtedly plays a role

McCrae amp John (1992) claimed that ldquowe believe its long history cross-cultural

replication and empirical validation across many methods and instruments that make

the five-factor model a basic discovery of personality psychology- core knowledge

upon which other findings can be builtrdquo The big five model suggests that virtually all

personality measures can be reduced to five broad factors which are usually labelled

as extraversion (sociable vs introverted) agreeableness (cooperative vs competitive)

conscientiousness (organized and conscientious vs disorganized and careless)

neuroticism (emotional stability vs instability) and openness (intellectual curiosity

vs preference for routine) (Costa amp McCrae 1989 Judge et al 1999) As stated by

Smith and Canger (2004) the model is important for following reasons ldquo(1) it

permits the sorting of personality characteristics into meaningful categories (2) it

provides a common framework and vernacular for doing research and (3) it is

supposed to cover virtually all of the personality space

A large amount of research has shown that the Big Five personality traits are

strongly related to job-related attitudes and behaviours (eg Barrick amp Mount 1991

Tett et al 1991 Judge et al 2002) Barrick and Mount (1991) found that

extraversion agreeableness and conscientiousness correlated with job performance

and conscientiousness was the most valid and robust predictor across all work groups

and job-related criteria Helton amp Street (1992) in their research on ldquothe five-factor

personality model and naval aviation candidatesrdquo conducted a joint factor analysis on

the Pilot Personality Questionnaire (PPO) and the Edwards Personal Preference

Schedule (EPPS) taken by Navy and Marine Corps student aviators Although

investigations of personality in pilot selection have yielded mixed results their

87

findings suggest that the five-factor personality model may be useful in personality

testing in aviation selection decisions Schuerger and Ekeberg (1994) in their study

found correlations between performance and extraversion anxiety tough-mindedness

independence and self-control Further Morrison (1997) found neuroticism to be

significantly associated with an individualrsquos intention to remain in an organization

Extraversion conscientiousness and neuroticism have been found to be related to

career success (Judge et al 1999) Goffin et al (2000) cited that personality is

related to job performance Goffin et al noted that both extroversion and dominance

were correlated with job performance Various researches have been conducted to

guaze the relationship of personality with a number of work place variables Review

of existing literature regarding the relationship of personality and the Big Five

framework with all the study variables is discussed below

22 PERSONALITY AND JOB SATISFACTION

A longstanding debate exists between psychologists that believe structural

characteristics of the job are the primary determinants of job satisfaction (Kulik

Oldham amp Hackman 1987 OReilly amp Roberts 1975) and those that believe that

personal attributes of the worker are most important (Hackman amp Lawler 1971

Pervin 1968) However thousands of traits have been invented in the history of

personality research and scores of traits have been studied in relation to job

satisfaction Although the five-factor model has been researched in many areas of

industrial-organizational psychology there was a virtual dearth of research that has

linked the complete taxonomy to job satisfaction until recently when few researchers

focussed on this relationship

88

Schneider and Dachler (1978) found that over time satisfaction with a job

remains unusually stable which made them believe that it was peoplersquos personality

that affected their satisfaction with their job rather than other variables Staw et al

(1986) studied peoplersquos job satisfaction over a span of decades and found that

personality assessed in adolescents predicted job satisfaction up to 50 years later

Furnham and Zacherl (1986) in a study examining the relationship between

Eysenckrsquos personality traits and job satisfaction found that extraversion correlated

positively with overall job satisfaction whereas neuroticism showed negative

correlations with some aspects of job satisfaction Hulin (1991) argued that

personality affects job satisfaction but through the mediation of working conditions

Job satisfaction is basically a reaction to working conditions Working conditions

could be improved to increase job satisfaction without manipulating the personality

variables (Cook et al 1995) Tokar and Subich (1997) found that the block of the

Big-Five personality dimensions contributed significantly to the prediction of job

satisfaction where higher extraversion and lower neuroticism were unique predictors

to higher job satisfaction Hart (1999) examined a theoretical model that linked

neuroticism extraversion job satisfaction and non work satisfaction to overall life

satisfaction Structure equation modelling determined that life satisfaction was

affected by neuroticism job satisfaction and extraversion Tanoff (1999) examined the

relationship between personality and job satisfaction in a major international

corporation Personality features were specifically defined by the Five-Factor Model

He concluded that all the factors of the Big Five with the exception of culture were

related to job satisfaction The results indicated that the variable neuroticism played a

decisive role and portrayed inverse relation with job satisfaction in all but one job

category Neuroticism has been described as the primary source of Negative

89

Affectivity and the link between Negative Affectivity and job satisfaction was also

acknowledged in Connolly and Viswesvaranrsquos (2000) meta-analysis Seibert and

Kraimer (2001) ascribe the Big Five factors in connection with the variable job

satisfaction a prognostic validity as well but the effects are rather minor Similarly

the results of meta analysis of stabilities in job satisfaction done by Dormann and

Zapf (2001) also concluded that personality factors play an important role in job

satisfaction Heller et al (2002) in their study found correlations of the personality

traits with self-rated job satisfaction to be moderate and significant especially for

neuroticism They further noted that the essentially negative nature of neurotic

individuals the predisposition of extraverts to the experience of positive emotions and

the general work-involvement tendency that characterizes conscientious individuals

suggest links between these factors and job satisfaction Judge et al (2002) observed

with the help of a meta-analysis that ldquoneuroticismrdquo was significant correlate of job

satisfaction followed closely by Conscientiousness and Extraversion Finally the

other two traits -Agreeableness and Openness to Experience displayed relatively weak

correlations with job satisfaction Nikolaou and Robertson (2001) in their study

found Neuroticism to be negatively correlated to job satisfaction whereas

agreeableness showed no relationship to job satisfaction and extraversion had a

statistically significant relationship The remaining two dimensions of the Big-Five

were also correlated to job satisfaction to a statistically significant level

Conscientiousness correlated positively to job satisfaction and openness to experience

negatively Furnham et al (2002) in two studies investigating the relationships

between personality traits and aspects of job satisfaction found that in both

the studies personality accounted for a small percentage of the total variance both in

importance ratings and in levels of job satisfaction They concluded that personality

90

does not have a strong or consistent influence either on what individuals perceive as

important in their work environment or on their levels of job satisfaction Thomas et

al (2004) conducted a study to investigate the relationship between job

characteristics personality and job satisfaction They concluded that personality had

neither a direct effect on satisfaction nor a moderating effect on the job

characteristics-job satisfaction relation Najafkhani (2007) in his research on relation

between personality traits and job satisfaction noted that there is a relationship

between job satisfaction and personality dimensions Although this relation is

negative for openness variable it is positive for extraversion However no

relationship was reported between job satisfaction and neuroticism agreeableness or

conscientiousness Lounsbury et al (2007) examined personality traits in relation to

job satisfaction They found openness and extraversion to be significantly related to

job satisfaction In a research by Matzler amp Renzl (2007) negative relationship was

revealed between neuroticism and job satisfaction and agreeableness was positively

associated with job satisfaction A study by Acuna et al (2009) analysed

the relationships between personality team processes task characteristics product

quality and satisfaction in software development teams They found that the teams

with the highest job satisfaction were precisely the ones whose members scored

highest for the personality factors agreeableness and conscientiousness Patrick

(2010) found significant positive relationship between extraversion and satisfaction

Significant negative relationship was found between neuroticism and job satisfaction

No significant relationship was found between agreeableness conscientiousness

openness and job satisfaction Husin (2011) in his research studied the correlation

effects between the big five personality traits and employees job satisfaction The

results indicated small positive and significant relationship between the big five

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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cognitive ability as predictors of job search among employed managers

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

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Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 3: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

87

findings suggest that the five-factor personality model may be useful in personality

testing in aviation selection decisions Schuerger and Ekeberg (1994) in their study

found correlations between performance and extraversion anxiety tough-mindedness

independence and self-control Further Morrison (1997) found neuroticism to be

significantly associated with an individualrsquos intention to remain in an organization

Extraversion conscientiousness and neuroticism have been found to be related to

career success (Judge et al 1999) Goffin et al (2000) cited that personality is

related to job performance Goffin et al noted that both extroversion and dominance

were correlated with job performance Various researches have been conducted to

guaze the relationship of personality with a number of work place variables Review

of existing literature regarding the relationship of personality and the Big Five

framework with all the study variables is discussed below

22 PERSONALITY AND JOB SATISFACTION

A longstanding debate exists between psychologists that believe structural

characteristics of the job are the primary determinants of job satisfaction (Kulik

Oldham amp Hackman 1987 OReilly amp Roberts 1975) and those that believe that

personal attributes of the worker are most important (Hackman amp Lawler 1971

Pervin 1968) However thousands of traits have been invented in the history of

personality research and scores of traits have been studied in relation to job

satisfaction Although the five-factor model has been researched in many areas of

industrial-organizational psychology there was a virtual dearth of research that has

linked the complete taxonomy to job satisfaction until recently when few researchers

focussed on this relationship

88

Schneider and Dachler (1978) found that over time satisfaction with a job

remains unusually stable which made them believe that it was peoplersquos personality

that affected their satisfaction with their job rather than other variables Staw et al

(1986) studied peoplersquos job satisfaction over a span of decades and found that

personality assessed in adolescents predicted job satisfaction up to 50 years later

Furnham and Zacherl (1986) in a study examining the relationship between

Eysenckrsquos personality traits and job satisfaction found that extraversion correlated

positively with overall job satisfaction whereas neuroticism showed negative

correlations with some aspects of job satisfaction Hulin (1991) argued that

personality affects job satisfaction but through the mediation of working conditions

Job satisfaction is basically a reaction to working conditions Working conditions

could be improved to increase job satisfaction without manipulating the personality

variables (Cook et al 1995) Tokar and Subich (1997) found that the block of the

Big-Five personality dimensions contributed significantly to the prediction of job

satisfaction where higher extraversion and lower neuroticism were unique predictors

to higher job satisfaction Hart (1999) examined a theoretical model that linked

neuroticism extraversion job satisfaction and non work satisfaction to overall life

satisfaction Structure equation modelling determined that life satisfaction was

affected by neuroticism job satisfaction and extraversion Tanoff (1999) examined the

relationship between personality and job satisfaction in a major international

corporation Personality features were specifically defined by the Five-Factor Model

He concluded that all the factors of the Big Five with the exception of culture were

related to job satisfaction The results indicated that the variable neuroticism played a

decisive role and portrayed inverse relation with job satisfaction in all but one job

category Neuroticism has been described as the primary source of Negative

89

Affectivity and the link between Negative Affectivity and job satisfaction was also

acknowledged in Connolly and Viswesvaranrsquos (2000) meta-analysis Seibert and

Kraimer (2001) ascribe the Big Five factors in connection with the variable job

satisfaction a prognostic validity as well but the effects are rather minor Similarly

the results of meta analysis of stabilities in job satisfaction done by Dormann and

Zapf (2001) also concluded that personality factors play an important role in job

satisfaction Heller et al (2002) in their study found correlations of the personality

traits with self-rated job satisfaction to be moderate and significant especially for

neuroticism They further noted that the essentially negative nature of neurotic

individuals the predisposition of extraverts to the experience of positive emotions and

the general work-involvement tendency that characterizes conscientious individuals

suggest links between these factors and job satisfaction Judge et al (2002) observed

with the help of a meta-analysis that ldquoneuroticismrdquo was significant correlate of job

satisfaction followed closely by Conscientiousness and Extraversion Finally the

other two traits -Agreeableness and Openness to Experience displayed relatively weak

correlations with job satisfaction Nikolaou and Robertson (2001) in their study

found Neuroticism to be negatively correlated to job satisfaction whereas

agreeableness showed no relationship to job satisfaction and extraversion had a

statistically significant relationship The remaining two dimensions of the Big-Five

were also correlated to job satisfaction to a statistically significant level

Conscientiousness correlated positively to job satisfaction and openness to experience

negatively Furnham et al (2002) in two studies investigating the relationships

between personality traits and aspects of job satisfaction found that in both

the studies personality accounted for a small percentage of the total variance both in

importance ratings and in levels of job satisfaction They concluded that personality

90

does not have a strong or consistent influence either on what individuals perceive as

important in their work environment or on their levels of job satisfaction Thomas et

al (2004) conducted a study to investigate the relationship between job

characteristics personality and job satisfaction They concluded that personality had

neither a direct effect on satisfaction nor a moderating effect on the job

characteristics-job satisfaction relation Najafkhani (2007) in his research on relation

between personality traits and job satisfaction noted that there is a relationship

between job satisfaction and personality dimensions Although this relation is

negative for openness variable it is positive for extraversion However no

relationship was reported between job satisfaction and neuroticism agreeableness or

conscientiousness Lounsbury et al (2007) examined personality traits in relation to

job satisfaction They found openness and extraversion to be significantly related to

job satisfaction In a research by Matzler amp Renzl (2007) negative relationship was

revealed between neuroticism and job satisfaction and agreeableness was positively

associated with job satisfaction A study by Acuna et al (2009) analysed

the relationships between personality team processes task characteristics product

quality and satisfaction in software development teams They found that the teams

with the highest job satisfaction were precisely the ones whose members scored

highest for the personality factors agreeableness and conscientiousness Patrick

(2010) found significant positive relationship between extraversion and satisfaction

Significant negative relationship was found between neuroticism and job satisfaction

No significant relationship was found between agreeableness conscientiousness

openness and job satisfaction Husin (2011) in his research studied the correlation

effects between the big five personality traits and employees job satisfaction The

results indicated small positive and significant relationship between the big five

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

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Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 4: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

88

Schneider and Dachler (1978) found that over time satisfaction with a job

remains unusually stable which made them believe that it was peoplersquos personality

that affected their satisfaction with their job rather than other variables Staw et al

(1986) studied peoplersquos job satisfaction over a span of decades and found that

personality assessed in adolescents predicted job satisfaction up to 50 years later

Furnham and Zacherl (1986) in a study examining the relationship between

Eysenckrsquos personality traits and job satisfaction found that extraversion correlated

positively with overall job satisfaction whereas neuroticism showed negative

correlations with some aspects of job satisfaction Hulin (1991) argued that

personality affects job satisfaction but through the mediation of working conditions

Job satisfaction is basically a reaction to working conditions Working conditions

could be improved to increase job satisfaction without manipulating the personality

variables (Cook et al 1995) Tokar and Subich (1997) found that the block of the

Big-Five personality dimensions contributed significantly to the prediction of job

satisfaction where higher extraversion and lower neuroticism were unique predictors

to higher job satisfaction Hart (1999) examined a theoretical model that linked

neuroticism extraversion job satisfaction and non work satisfaction to overall life

satisfaction Structure equation modelling determined that life satisfaction was

affected by neuroticism job satisfaction and extraversion Tanoff (1999) examined the

relationship between personality and job satisfaction in a major international

corporation Personality features were specifically defined by the Five-Factor Model

He concluded that all the factors of the Big Five with the exception of culture were

related to job satisfaction The results indicated that the variable neuroticism played a

decisive role and portrayed inverse relation with job satisfaction in all but one job

category Neuroticism has been described as the primary source of Negative

89

Affectivity and the link between Negative Affectivity and job satisfaction was also

acknowledged in Connolly and Viswesvaranrsquos (2000) meta-analysis Seibert and

Kraimer (2001) ascribe the Big Five factors in connection with the variable job

satisfaction a prognostic validity as well but the effects are rather minor Similarly

the results of meta analysis of stabilities in job satisfaction done by Dormann and

Zapf (2001) also concluded that personality factors play an important role in job

satisfaction Heller et al (2002) in their study found correlations of the personality

traits with self-rated job satisfaction to be moderate and significant especially for

neuroticism They further noted that the essentially negative nature of neurotic

individuals the predisposition of extraverts to the experience of positive emotions and

the general work-involvement tendency that characterizes conscientious individuals

suggest links between these factors and job satisfaction Judge et al (2002) observed

with the help of a meta-analysis that ldquoneuroticismrdquo was significant correlate of job

satisfaction followed closely by Conscientiousness and Extraversion Finally the

other two traits -Agreeableness and Openness to Experience displayed relatively weak

correlations with job satisfaction Nikolaou and Robertson (2001) in their study

found Neuroticism to be negatively correlated to job satisfaction whereas

agreeableness showed no relationship to job satisfaction and extraversion had a

statistically significant relationship The remaining two dimensions of the Big-Five

were also correlated to job satisfaction to a statistically significant level

Conscientiousness correlated positively to job satisfaction and openness to experience

negatively Furnham et al (2002) in two studies investigating the relationships

between personality traits and aspects of job satisfaction found that in both

the studies personality accounted for a small percentage of the total variance both in

importance ratings and in levels of job satisfaction They concluded that personality

90

does not have a strong or consistent influence either on what individuals perceive as

important in their work environment or on their levels of job satisfaction Thomas et

al (2004) conducted a study to investigate the relationship between job

characteristics personality and job satisfaction They concluded that personality had

neither a direct effect on satisfaction nor a moderating effect on the job

characteristics-job satisfaction relation Najafkhani (2007) in his research on relation

between personality traits and job satisfaction noted that there is a relationship

between job satisfaction and personality dimensions Although this relation is

negative for openness variable it is positive for extraversion However no

relationship was reported between job satisfaction and neuroticism agreeableness or

conscientiousness Lounsbury et al (2007) examined personality traits in relation to

job satisfaction They found openness and extraversion to be significantly related to

job satisfaction In a research by Matzler amp Renzl (2007) negative relationship was

revealed between neuroticism and job satisfaction and agreeableness was positively

associated with job satisfaction A study by Acuna et al (2009) analysed

the relationships between personality team processes task characteristics product

quality and satisfaction in software development teams They found that the teams

with the highest job satisfaction were precisely the ones whose members scored

highest for the personality factors agreeableness and conscientiousness Patrick

(2010) found significant positive relationship between extraversion and satisfaction

Significant negative relationship was found between neuroticism and job satisfaction

No significant relationship was found between agreeableness conscientiousness

openness and job satisfaction Husin (2011) in his research studied the correlation

effects between the big five personality traits and employees job satisfaction The

results indicated small positive and significant relationship between the big five

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

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Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

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Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 5: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

89

Affectivity and the link between Negative Affectivity and job satisfaction was also

acknowledged in Connolly and Viswesvaranrsquos (2000) meta-analysis Seibert and

Kraimer (2001) ascribe the Big Five factors in connection with the variable job

satisfaction a prognostic validity as well but the effects are rather minor Similarly

the results of meta analysis of stabilities in job satisfaction done by Dormann and

Zapf (2001) also concluded that personality factors play an important role in job

satisfaction Heller et al (2002) in their study found correlations of the personality

traits with self-rated job satisfaction to be moderate and significant especially for

neuroticism They further noted that the essentially negative nature of neurotic

individuals the predisposition of extraverts to the experience of positive emotions and

the general work-involvement tendency that characterizes conscientious individuals

suggest links between these factors and job satisfaction Judge et al (2002) observed

with the help of a meta-analysis that ldquoneuroticismrdquo was significant correlate of job

satisfaction followed closely by Conscientiousness and Extraversion Finally the

other two traits -Agreeableness and Openness to Experience displayed relatively weak

correlations with job satisfaction Nikolaou and Robertson (2001) in their study

found Neuroticism to be negatively correlated to job satisfaction whereas

agreeableness showed no relationship to job satisfaction and extraversion had a

statistically significant relationship The remaining two dimensions of the Big-Five

were also correlated to job satisfaction to a statistically significant level

Conscientiousness correlated positively to job satisfaction and openness to experience

negatively Furnham et al (2002) in two studies investigating the relationships

between personality traits and aspects of job satisfaction found that in both

the studies personality accounted for a small percentage of the total variance both in

importance ratings and in levels of job satisfaction They concluded that personality

90

does not have a strong or consistent influence either on what individuals perceive as

important in their work environment or on their levels of job satisfaction Thomas et

al (2004) conducted a study to investigate the relationship between job

characteristics personality and job satisfaction They concluded that personality had

neither a direct effect on satisfaction nor a moderating effect on the job

characteristics-job satisfaction relation Najafkhani (2007) in his research on relation

between personality traits and job satisfaction noted that there is a relationship

between job satisfaction and personality dimensions Although this relation is

negative for openness variable it is positive for extraversion However no

relationship was reported between job satisfaction and neuroticism agreeableness or

conscientiousness Lounsbury et al (2007) examined personality traits in relation to

job satisfaction They found openness and extraversion to be significantly related to

job satisfaction In a research by Matzler amp Renzl (2007) negative relationship was

revealed between neuroticism and job satisfaction and agreeableness was positively

associated with job satisfaction A study by Acuna et al (2009) analysed

the relationships between personality team processes task characteristics product

quality and satisfaction in software development teams They found that the teams

with the highest job satisfaction were precisely the ones whose members scored

highest for the personality factors agreeableness and conscientiousness Patrick

(2010) found significant positive relationship between extraversion and satisfaction

Significant negative relationship was found between neuroticism and job satisfaction

No significant relationship was found between agreeableness conscientiousness

openness and job satisfaction Husin (2011) in his research studied the correlation

effects between the big five personality traits and employees job satisfaction The

results indicated small positive and significant relationship between the big five

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

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Testing and integrative framework Psychlogical Bulletin 131 241-259

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and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

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Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

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Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 6: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

90

does not have a strong or consistent influence either on what individuals perceive as

important in their work environment or on their levels of job satisfaction Thomas et

al (2004) conducted a study to investigate the relationship between job

characteristics personality and job satisfaction They concluded that personality had

neither a direct effect on satisfaction nor a moderating effect on the job

characteristics-job satisfaction relation Najafkhani (2007) in his research on relation

between personality traits and job satisfaction noted that there is a relationship

between job satisfaction and personality dimensions Although this relation is

negative for openness variable it is positive for extraversion However no

relationship was reported between job satisfaction and neuroticism agreeableness or

conscientiousness Lounsbury et al (2007) examined personality traits in relation to

job satisfaction They found openness and extraversion to be significantly related to

job satisfaction In a research by Matzler amp Renzl (2007) negative relationship was

revealed between neuroticism and job satisfaction and agreeableness was positively

associated with job satisfaction A study by Acuna et al (2009) analysed

the relationships between personality team processes task characteristics product

quality and satisfaction in software development teams They found that the teams

with the highest job satisfaction were precisely the ones whose members scored

highest for the personality factors agreeableness and conscientiousness Patrick

(2010) found significant positive relationship between extraversion and satisfaction

Significant negative relationship was found between neuroticism and job satisfaction

No significant relationship was found between agreeableness conscientiousness

openness and job satisfaction Husin (2011) in his research studied the correlation

effects between the big five personality traits and employees job satisfaction The

results indicated small positive and significant relationship between the big five

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Becker HS (1960) Notes on the concept of commitment American Journal of

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119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

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attitudes The effects of positive mood inducing events and negative

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

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Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

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and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

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Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

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Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 7: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

91

personality traits as a whole on employees job satisfaction Openness to experience

and extroversion portrayed a significant positive relationship on employees job

satisfaction In a recent research conducted by Zhai et al (2012) to examine the effect

of the Big Five personality traits on job satisfaction and subjective wellbeing (SWB)

extraversion was found to be the strongest predictor of job satisfaction The study

conducted by Kappagoda (2013) indicated that the personality types of extraversion

agreeableness and conscientiousness of non-academic employees had significant

positive relationships with their job satisfaction Results further indicated that

neuroticism had significant negative association with job satisfaction Insignificant

relationships was reported between openness to experience and job satisfaction

Further a brief review of relationship of each of the Big Five traits with job

satisfaction is discussed below

221 Extraversion and Job Satisfaction

The review of literature on Big Five and job satisfaction truly make us

understand that the personality factors extraversion and especially neuroticism have

an indirect as well as a direct influence on job satisfaction DeNeve amp Cooper

(1998) noted that Extravert individuals are emotionally firm and sure thatrsquos why they

possess contented personality Meta-analysis by Connolly and Viswesvaran (2000)

demonstrated that extroverts are more likely to experience positive emotions and

these emotions will then lead to higher level of job satisfaction The research by

Judge et al (2002) indicated that individuals who are extroverted possess blissful

personality seem to perform well in sale customer service and managerial jobs tend

to do better in training programs and usually have higher levels of job and life

satisfaction Berg and Feij (2003) noted that extroverted employees have better

utilisation of their competencies than those with low extroversion hence enabling

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

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132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 8: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

92

them to achieve better work efficacy Soni (2003) noted that the employees who are

more stable and introverted tend to be more satisfied with achievement independence

as well as human and technical supervision at the work place It has also been

established that extraverted and sociable individuals in the organization are less

satisfied with human supervision Apart from few results most of the researchers

noted significant positive relationship between extraversion and job satisfaction

(Tokar and Subich 1997 Day et al 1998 Nikolaou and Robertson (2001)

Judge et al 2002 Najafkhani 2007 Lounsbury et al 2007 Patrick 2010

Husin 2011 Zhai et al 2012 Kappagoda 2013) In a recent research Shahamiri

and Namdari (2013) found significant positive correlation between job satisfaction

and introversion personality types but between extraversion personality types and

job satisfaction the relationship was negative and significant

222 Neuroticism and Job Satisfaction

As Magnus et al (1993) noted that Neurotic individuals experience more

negative life events than other individuals they would lead to diminished levels of job

satisfaction Brief et al (1995) found neuroticism to be the strongest negative

correlate of job satisfaction Judge et al (2002) also noted neuroticism to be the

strongest and most consistent correlate of job satisfaction Most researchers have

found neuroticism to be significantly negatively correlated with job satisfaction

(Tokar and Subich 1997 Connolly amp Viswesvaran 2000 Nikolaou and

Robertson 2001 Heller et al 2002 Judge et al 2002 Bowling et al 2006

Matzler amp Renzl 2007 Patrick 2010 amp Kappagoda 2013)

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 9: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

93

223 Conscientiousness and Job Satisfaction

Conscientiousness seems to be another correlate (though weaker) of job

satisfaction Organ and Lingl (1995) argued that conscientiousness should be related

to job satisfaction because it represents a general work involvement tendency and thus

leads to a greater likelihood of obtaining satisfying work rewards both formal (eg

pay promotions) and informal (eg recognition respect feelings of personal

accomplishment) Indirectly the subjective well-being literature also suggests a

positive relationship between conscientiousness and job satisfaction (DeNeve amp

Cooper 1998) Judge and Iliesrsquos (2002) research indicates that conscientious

individuals exhibit a higher level of motivation and job satisfaction Few empirical

researchers reported a relationship between conscientiousness and job satisfaction

(eg Judge et al (2002) Nikolaou and Robertson (2009) Acuna et al (2009)

Kappagoda (2013)

224 Agreeableness and Job Satisfaction

McCrae and Costa (1991) argued that agreeableness should be related to

happiness because agreeable individuals have greater motivation to achieve

interpersonal intimacy which should lead to greater levels of well-being

Agreeableness individuals get along with co-workers in enjoyable ways (Organ and

Lingl 1995) which should lead to higher levels of job satisfaction Rhodes amp

Hammer (2000) stated that agreeableness is a reliable predictor of job satisfaction

However very few researchers have found relationship between agreeableness and job

satisfaction (Acuna et al 2009 Kappagoda 2013)

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

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Bergman ME (2006) The relationship between affective commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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584

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

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Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

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101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

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and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

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Psychological Assessment Resources

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Psychological Assessment Resources

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Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

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Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 10: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

94

225 Openness to Experience and Job Satisfaction

Openness to experience seems to be least associated with Job satisfaction

among other Big-Five traits Openness to experience is related to scientific and artistic

creativity (Feist 1998) divergent thinking low religiosity and political liberalism

None of these psychological states seem to be closely related to job satisfaction

Furthermore DeNeve and Cooper (1998) noted that ldquoopenness to experience is a

lsquodouble-edged swordrsquo that predisposes individuals to feel both the good and the bad

more deeplyrdquo rendering its directional influence on affective reactions like subjective

well-being or job satisfaction unclear Not much empirical research establishes this

relationship

23 PERSONALITY AND JOB INVOLVEMENT

In their study Rabinowitz et al (1977) referred personal and environmental

variables to determine job involvement whereas McKelvey and Sekaran (1977)

considered personal attributes to better predict job involvement (as cited in Liao and

Lee 2009) Sekaran and Mowday (1981) believed that job involvement is greatly

influenced by human psychological factors Individual is thought to own a certain

amount of desire or value and hence they tend to work harder or more involved in

their jobs in order to fulfil their demand or values Any changes in individualrsquos

possession of certain values or personal characteristics will drive their level of job

involvement to vary Diefendorff et al (2002) noted that job involvement and

employee happiness are positively correlated According to the study by Mudrack

(2004) most of the researches assume level of job involvement to be highly

dependent on the attribute of employee Freund (as cited in Hung 2008) viewed the

job involvement as a fixed variable which critically control the employeesrsquo working

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

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Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 11: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

95

attitude such as job satisfaction tendency to resignation and organisational

commitment Hung (2008) stated that job involvement is onersquos cognitive needsrsquo

fulfilment which assists him or her to work harder and boost up his or her

performance Liao and Lee (2009) noted that a higher degree of job involvement

among the members of an organisation is essential to enhance the organisational

effectiveness

Job involvement has been of immense interest to researchers and has been

related to various workplace variables There are numerous researchers across various

time periods who found that job involvement keeps the employees motivated (Blau

1986 Blau and Boal 1987 Bashaw and Grant 1994 McElroy et al 1995

Hackett et al 2001) There are several studies in which Job Involvement is linked to

absenteeism (Blau 1985 Farrell amp Stamm 1988 Shore et al 1990 Scott amp

McClellan 1990) and to turnover or intention to leave (Baba amp Jamal 1991

Huselid amp Day 1991) One of the most well presented correlations of job

involvement is job satisfaction (Shore et al 1990 Baba amp Jamal 1991) which

states that a person with high job involvement would exhibit a strong level of job

satisfaction

As regards the relationship of personality with job involvement is concerned

not much empirical evidence establishing relationship between Big Five personality

framework and job involvement is available Liao and Lee (2009) research

established the relationship between personality traits and job involvement They

found that neuroticism relates negatively to employee job involvement whereas

extroversion openness agreeableness and conscientiousness relate positively to it

Eswaran and Islam (2011) examined the relationship between the Big Five

Personality Dimensions and job involvement They found extroversion and

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

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Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

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Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

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Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

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person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 12: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

96

agreeableness to be significantly positively related to job involvement Neuroticism

conscientiousness and openness to experience were not found to be significantly

related to job involvement in their study Overall the findings established the

existence of a relationship between the Big Five personality dimensions and job

involvement although they were not very strong or extensive Agbor et al (2013)

investigated the relationship between Big Five personality traits and job involvement

of university lecturers in south east Nigeria The findings revealed that high scores

on conscientiousness and low scores on neuroticism were significant predictors of job

involvement The relationship of each of the Big Five traits and job involvement can

be best understood from the review of existing literature as under

231 Extraversion and Job Involvement

Extraversion is a prominent factor in personality psychology as evidenced by

its appearance in most personality measures and its significant role in the major

taxonomies of personality (Judge et al 1999) According to Berg and Feij (2003)

extroverts make better use of their competencies than do employees with low

extraversion which enables them to increase their self-efficacy which in turn leads to

better work efficacy and job involvement Smithikrai (2007) found a positive

relationship between extraversion and job success especially in jobs that require

interpersonal contacts Also Eswaran and Islam (2011) found that extraversion is

positively related to job involvement Considering these past and recent analyses and

research results extroversion should be viewed as one of the crucial factors in Big

Five personality model in identifying employeesrsquo level of job involvement

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

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Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

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124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

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Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

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Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

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Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

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Helton KT amp Street DR (1992) The five-factor personality model and naval

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Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

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Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

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Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

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Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

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satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

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experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

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Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

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Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 13: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

97

232 Neuroticism and Job Involvement

According to Barrick and Mount (1991) neurotic employees tend to create

negative opinions as they experience anxiety depression anger insecurity and worry

which tend to create negative opinions Individual with high neuroticism may lack

confidence and optimism hence probably will not perform his or her job with positive

attitudes In a study conducted by Suls Green amp Hillis (1998) 48 healthy adult

males were asked to keep detailed diaries of their problems and mood over their job

for an 8 - day period The result showed that those (males) who score high in

neuroticism reported having more frequent daily problems with their involvement in

their job and finding them to be more distressing than did men who scored low in

neuroticism Liao and Lee (2009) found a negative correlation between neuroticism

and psychoticism and job involvement However study by Eswaran and Islam

(2011) established that neuroticism was not related to job involvement All in all

researchers believed that neuroticism appears consistently negatively correlated with

job involvement

233 Conscientiousness and Job Involvement

According to Barrick and Mount (1991) conscientiousness is the ability of

individual to work hard and motivation to pursue goal accomplishment According to

Costa and McCrae (1991) conscientiousness personality dimension is constituted by

competence order self-discipline dutifulness achievement striving and deliberation

These descriptors are similar to the component of work commitment thus

conscientiousness has been found to be associated with work commitment Meta-

analytic studies suggest that conscientiousness is the most potent and consistent

correlate of job performance across all types of jobs and occupations (Barrick and

Mount 1991 Salgado 1997) Judge and Ilies (2002) research reveals that

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

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124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

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Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

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Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 14: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

98

conscientiousness is instrumental to peoplersquos work success as well as their motivation

to get along and their desire to be productive Li Lin and Chen (2007) noted that

employees scoring high on conscientiousness are more likely to believe that their

work has special meaning and thus they experience greater psychological attachment

to their jobs Liao ampLee (2009) amp Agbor et al (2013) reported positive significant

relationship between conscientiousness and job involvement

234 Agreeableness and Job Involvement

Individuals with high agreeableness prefer to maintain positive interpersonal

relationships and cooperate with others On the other hand according to Digman

(1990) and Costa and McCrae (1992) individual with low agreeableness can be

described as manipulative self-centered suspicious and ruthless (as cited in Zhao

2006) Barrick and Mount (1991) and Salgado (1997) noted that a high level of

agreeableness has a positive relationship with job involvement Bozionelos (2004)

believed that agreeableness is associated with altruism friendliness and modesty

while low agreeableness includes antagonism impression management and

selfishness Hence individuals who score low on agreeableness must be more

involved in their work because of their antagonistic and impression seeking nature

which must direct them towards seeking advancement and acknowledgment in their

work environment On the other hand because of their altruism modesty and good

nature individuals who score high on agreeableness prioritize relationships with

others over work and career success hence they are less likely to report high

involvement in their work However they further concluded that individuals who

score low on agreeableness may demonstrate the type of involvement in their work

that is detrimental to work performance such as they may be primarily involved in

informal network building as a means to advance their careers at the expense of

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

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Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 15: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

99

engaging in productive activities On the other hand because of their altruism and

modesty those who score high on agreeableness are probably less likely to view their

work as a means to satisfy ambitious needs and hence they are less involved in their

work However Liao amp Lee (2009) found a positive correlation between agreeable

personality and job involvement Also Eswaran Islam and Yusuf (2011) found that

agreeableness is positively related to job involvement

235 Openness to Experience and Job Involvement

Openness one of the least studied of the Big Five personality dimensions in

terms of job behaviour includes the ability to be imaginative unconventional

curious broadminded and cultured (Clarke and Robertson 2005) Most research

studies did not find any relationship between openness and job involvement

However Liao and Lee (2009) in their research noted positive relationship between

openness and job involvement

24 PERSONALITY AND ORGANISATIONAL COMMITMENT

Organizational commitment is one of the most investigated constructs in

organizational research It has become a highly researched job attitude in recent years

including several meta-analyses (Mathieu amp Zajac 1990 Meyer et al 2002

Cooper-Hakim amp Viswesvaran 2005) of commitment constructs However despite

being so well studied several aspects of this construct are underrepresented in the

body of research One deficiency in the research is the potential role of personality

characteristics as antecedents of commitment Studies of personality as it relates to

commitment are few and the results are mixed There are even fewer studies that

deal directly with the relation between the Big Five traits and commitment In the past

decade several researchers have pointed out the correlation between each dimensions

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

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of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

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Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

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Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

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Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

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of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 16: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

100

of five factor personality model and organizational commitment (Erdheim et al

2006 Kumar amp Bakhshi 2010 and Chandel et al 2011) Lots of researchers have

only considered the affective component of the commitment because affective

commitment has been considered as the best predictor of individual performance In

a study conducted by Naquin amp Holton (2002) the variables neuroticism

conscientiousness as well as agreeableness show a relation to the variable affective

commitment Generally it can be said that the personality factors extraversion and

especially neuroticism have an indirect as well as a direct influence on affective

commitment In elaborating upon their three-component model of OC Meyer et al

(2002) denoted a variable labelled ldquoPersonal Characteristicsrdquo as the only variable that

influences all three OC sub-components Personal Characteristics are understood to

include personality as a disposition variable Camilleri (2002) in his research on

ldquosome antecedents of organisational commitmentrdquo noted that degree of OC is

dependent on the personality of the individual Erdheim et al (2006) explored the

linkages between the five-factor model of personality and organizational commitment

using a field sample Results indicated that Extraversion was significantly related to

affective commitment continuance commitment and normative commitment

Neuroticism Conscientiousness and Openness to Experience were all significantly

related to continuance commitment Lastly Agreeableness was significantly related to

normative commitment The findings of Barbara Hoffmann et al (2007) study

support the relationship between personality and affective commitment Chandel et

al (2011) noted significant relationship between personality traits and organisational

commitment Extraversion was found to be negatively associated with continuance

commitment and positively associated with normative commitment Correlation

between Neuroticism and organizational commitment varied for three components of

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

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Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

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Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

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229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

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Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

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124

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Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

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Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

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Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

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Green RG (1977) The psychologist and flying accidents Aviation Space and

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An ecological perspective on the correlates of positive and negative spillover

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126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

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Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

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Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

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Helton KT amp Street DR (1992) The five-factor personality model and naval

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Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

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effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

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and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

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Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

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Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

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satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

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person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

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McGraw-Hill

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Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

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Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

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Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

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Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

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Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

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Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

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Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

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Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

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NajafKhani S (2007) Surrey relationship between personality characteristics and

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

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Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

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131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

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Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

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132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

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Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 17: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

101

organizational commitment Correlation between Neuroticism and Affective

Commitment was found to be significantly negative and correlation between

Neuroticism and continuance commitment was reported to be significantly positive

while with normative commitment it was found negative (non significant) Further

conscientiousness displayed positive significant relationship with continuance

commitment while non significant relations with affective and normative

commitments Panaccio amp Vandenberghe (2012) also conducted a study to explore

the relationship between personality variables and commitment Extraversion and

agreeableness were positively related to affective normative and continuance

commitment via enhanced positive affect Agreeableness was also positively linked to

affective commitment and negatively associated with continuance-alternatives

commitment through reduced negative affect Finally neuroticism was negatively

linked to affective commitment and positively related to continuance-alternatives

commitment through increased negative affect The research conducted by

Daneshfard (2012) on relation between personality characteristics and organisational

commitment observed significant correlation between agreeableness and neuroticism

characteristics of managers and employeesrsquo organizational commitment No

significant correlation was found between extraversion and responsibility

characteristics of managers and employeesrsquo organizational commitment Further

reverse correlation between flexibility characteristics of managers and organizational

commitment of employees was found In a recent study Kappagoda (2013) explored

the relationship of Big Five and organisational commitment among school teachers

The results of the study indicated that extraversion agreeableness and

conscientiousness had a significant positive relationship with organizational

commitment Results further indicated that neuroticism and openness to experience

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Beehr TA Newman JE (1978) Job stress employee health and organizational

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Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

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Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

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Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

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132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 18: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

102

had insignificant negative association with organizational commitment Next section

provides overview of relationships of each of Big Five traits with organisational

commitment

241 Extraversion and Organisational Commitment

Watson and Clark (1997) stated that those high in extraversion experience

higher affective commitment than those who are less extraverted because extroverts

exhibit positive emotionality As a result they strongly identify the goals of the

organization and desire to remain in the organization They further noted that

Extravert individuals tend to express themselves in positive emotions In general

extraverts have better relations with peers than introverts which may result into better

career options Extraverts believe that their extraordinary service by providing

congenial social environment may enhance the psychological contract with the

organization (Erdheim et al 2006) Researches by Erdheim et al 2006 and Gelade

et al 2006 further support the reasoning that those high in extraversion should have

higher affective commitment than those who are less extraverted Zimmerman

(2008) stated that due to their tendency to be more socially active individuals high in

extraversion may develop more social contacts than those low in this dimension They

tend to build more networks of contacts at other organizations These social networks

in turn could help extraverts to develop more alternate employment opportunities than

introverts Since continuance commitment will be related to an employeersquos

perceptions of viable alternatives once employees find they have more employment

alternatives the continuance commitment of such employees to their organization will

be weaker Empirical researches support the relationship between Extraversion and

Organisational Commitment (Naquin and Holton 2002 Erdheim Wang amp

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 19: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

103

Zickar 2006 Chandel Sharma amp Bansal 2011 Panaccio amp Vandenberghe

2012 and Kappagoda (2013)

242 Neuroticism and Organisational Commitment

Neuroticism is a prominent trait in personality psychology as evidenced by its

appearance in nearly every measure of personality (Costa amp McCrae 1988b Judge

et al 1999) Magnus et al (1993) noted that neurotic individuals have a tendency to

experience more negative life events than other individuals Meyer amp Allen (1997)

stated that neuroticism associates with continuance commitment which may develop

out of an employeersquos fear of the costs linked with leaving his or her current position

According to Furnham et al (1999) neurotics are more powerfully motivated by and

attracted to hygiene factors such as job security (permanent job) benefits (good

vacation sick leave etc) pay (the amount of money that is paid) and work conditions

(comfortable and clean) They reasoned that employees will stay with the

organization because of the ldquoside betrdquo they have invested in the organization which

could be in the form of remuneration specificity of skills work security and work

friends and would be lost if they decided to leave Naquin and Holton (2002) found

neuroticism to be significantly and negatively associated with affective commitment

Bozionelos (2004) noted that neuroticism entails attributes such as pessimism

excessive worry low confidence and tendencies to experience negative emotions He

stated that because of their essentially negative nature neurotic individuals are more

likely to develop negative attitudes and behaviours towards their work Similarly

Gelade et al (2006) found that affective commitment was higher in nations where

neuroticism was lower Also employees who score high in neuroticism are expected

to have higher continuance commitment Erdheim et al (2006) and Chandel et al

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

Five Personality Traits and Job Involvement An Investigation of University

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Becker HS (1960) Notes on the concept of commitment American Journal of

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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cognitive ability as predictors of job search among employed managers

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

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Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 20: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

104

(2011) reported significant correlation between neuroticism and continuous

commitment

243 Conscientiousness and Organisational Commitment

Wiener (1982) believed that normative commitment is a natural tendency for

conscientious people Deci amp Ryan (2000) stated that Conscientiousness could be

related to the development of affective commitment through achievement orientation

Conscientious people tend to be achievement oriented which is consistently rewarded

in the workplace Further highly conscientious people are careful responsible and

thorough and hence would be more hesitant to leave a job because of perceived costs

and thus more likely to develop continuance commitment According to Ciavarella et

al (2004) the dimensions of conscientiousness (dependability industriousness and

efficiency) are the predictors of persevering hardworking and achievement oriented

people Hence conscientiousness may enhance the level to which employees are

involved in their organization by engaging with their job thus they would be more

affectively committed to organization Empirical findings by Naquin amp Holton

(2002) Erdheim et al (2006) Matzler amp Renzl (2007) also established a positive

relationship between conscientiousness and affective component of organisational

commitment

244 Agreeableness and Organisational Commitment

Theoretical as well as empirical findings suggest a positive relationship

between agreeableness and affective commitment Morrison (1997) reported

agreeableness to be significantly correlated with overall organizational commitment

Similar to this Naquin and Holton (2002) found a modest relationship between

agreeableness and affective commitment Interestingly in a research conducted by

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

REFERENCES

Abu Elanain HM (2008) An investigation of the relationship of openness to

experience and organizational citizenship behavior Journal of American

Academy of Business Cambridge 13(1) 72-78

Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

and task characteristics relate to job satisfaction and software quality

Information and Software Technology 51(3) 627-639

Adams GA King LA amp King DW (1996) Relationships of job and family

involvement family social support and workndashfamily conflict with job and life

satisfaction Journal of Applied Psychology 81 411ndash420

Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

Five Personality Traits and Job Involvement An Investigation of University

Lecturers in South Eastern Nigeria Open Science Repository Psychology

Online (open-access) e23050430doi107392openaccess23050430

Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

control Relative impact on work-family conflict and positive spillover

Journal of Managerial Psychology 22 722-740

118

Andreassi JK (2006) The role of personality and coping in work-family conflict

new directions Unpublished Doctoral Dissertation The City University of

New York 99

Angle HL amp Lawson HB (1994) Organizational commitment and employees

performance ratings both type of commitment and type of performance count

Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

performance a meta-analysis Personnel Psychology 44 1-26

Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

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Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

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Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 21: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

105

Chu Cui (2010) on Chinese employees among Big Five traits only agreeableness

was found to be significantly related to employeesrsquo affective commitment The

researcher further mentioned that agreeableness is viewed as an interpersonal factor

that focuses on the quality of relationships through cooperation and trust As

agreeableness helps to build pleasant and satisfying relationship with other

employees it links to emotional warmth and may encourage an employeersquos social

identity with their work environment encourages their sense of belongingness and

identification with values and goals Erdheim et al (2006) Panaccio amp

Vandenberghe (2012) Daneshfard (2012) and Kappagoda (2013) reported a

significant relationship between agreeableness and organisational commitment

245 Openness to Experience and Organisational Commitment

Previous studies have not revealed encouraging or definitive evidence on the

relationship between openness and work-related attitudes Openness has been found

to show a very weak correlation with occupational outcomes (Barrick amp Mount

1991 Matzler amp Renzl 2007 Abu Elanain 2008) According to McCrae amp John

(1992) individuals who are high in openness to experience have a need for variety

aesthetic sensitivity and unconventional values They could be disposed to seek out

work experiences that foster creativity and imagination When a workplace allows for

this opportunity these individuals could develop both affective and normative

commitment because of these conditions Individuals who are high in openness to

experience would not theoretically be likely to develop continuance commitment

because of the conformist nature of this construct DeNeve and Cooper (1998)

explained that ldquoopenness is a double-edged sword that predisposes an individual to

feel both the good and the bad more deeply leaving its directional influence on

affective reactions like affective commitment unclearrdquo However openness has been

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

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Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1985) A multiple study investigation of the dimensionality of job

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

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Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

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Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

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Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

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Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 22: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

106

found to be positively related to career search (Boudreau et al 2001) and turnover

(Salgado 2002) These negative behaviours seem to have effect on employeersquos

continuance commitment Lounsbury et al (2003) found that openness to

experience individuals are more likely to expend time and effort to finish projects

meet deadlines and are more productive Therefore it is reasonable to predict that

openness is likely to influence the employeesrsquo affective commitment Maertz and

Griffeth (2004) argued that individuals high in openness would value changing jobs

and thereby are more likely to leave an organization Erdheim et al (2006) found

that such employees are normally average in affective commitment Zimmerman

(2008) reasoned that an open individual may approach turnover from a positive

perspective such as obtaining more experience and personal growth Thus if

employees believe that more alternatives are available their continuance commitment

will be decreased However little empirical evidence on the existence of this

relationship could be found

25 PERSONALITY AND WORK-FAMILY CONFLICT

The studies by Frone et al (1992) Hughes amp Galinsky (1994) Thomas amp

Ganster (1995) Kinnunen amp Mauno (1998) Kossek amp Oseki (1998) Perrewe et

al (1999) have indicated that workndashfamily conflicts are associated with diminished

satisfactions and lower levels of psychological well-being Adams et al (1996) found

that WFC negatively impacts family marital and life satisfaction Though some

researchers have tended to focus on work variables (eg job involvement number of

hours worked job stress) the influence of individual differences have been neglected

in the literature Even fewer is the research on role of personality in predicting WFC

Carlson (1999) noted that dispositional variables such as personality do indeed have

a significant effect on WFC above and beyond situational variables Two people may

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

Five Personality Traits and Job Involvement An Investigation of University

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Becker HS (1960) Notes on the concept of commitment American Journal of

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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584

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Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Bozionelos N (2004) The big five of personality and work involvement Journal of

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

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Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

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experience and organizational commitment Journal of Research in

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Mount MK amp Barrick MR (1995) Manual for the personal characteristic

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

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(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

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Organ DW amp Lingl A (1995) Personality satisfaction and organizational

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Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

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personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 23: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

107

experience the same objective work or family situation (eg same number of hours at

work same level of job involvement) yet differ in their experience of WFC That is

though their objective experience is the same onersquos personality may influence how he

or she perceives the situation resulting in different experiences of WFC Noor (2003)

reported that while work-related variables explained for the most variance in WIF

conflict personality variables accounted for the most variance in FIW conflict Also

those with high neuroticism scores and low extraversion scores appear to be less able

to prevent family matters intruding into the workplace Bruck and Allen (2003)

conducted a study on working employees at a university The results demonstrated

that different aspects of WFC related to different personality indicators Negative

affectivity was the dispositional variable that was most consistently related to the

various types of conflict Additionally agreeableness related to time-based conflict

and conscientiousness related to family interfering with work conflict Wayne et al

(2004) used a national random sample (N= 2130) to investigate the relationship

between each of the big five personality traits and conflict and facilitation between

work and family roles They found that Conscientiousness was related to lower levels

of WFC Neuroticism was related to higher levels of WFC and extraversion was not

significantly related to WFC Smoot (2005) conducted a study to explore a model of

work-family conflict that included personality and coping with a sample of university

faculty Several personality traits were significantly correlated with various other

variables in the study There was a significant and positive relationship between

extraversion and problem-focused coping and a negative relationship between

extraversion and WFC There was a significant negative relationship between

conscientiousness and WFC whereas both neuroticism and openness to experience

were found to be positively related to WFC Malekiha et al (2012) examined the

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Abu Elanain HM (2008) An investigation of the relationship of openness to

experience and organizational citizenship behavior Journal of American

Academy of Business Cambridge 13(1) 72-78

Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

and task characteristics relate to job satisfaction and software quality

Information and Software Technology 51(3) 627-639

Adams GA King LA amp King DW (1996) Relationships of job and family

involvement family social support and workndashfamily conflict with job and life

satisfaction Journal of Applied Psychology 81 411ndash420

Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

Five Personality Traits and Job Involvement An Investigation of University

Lecturers in South Eastern Nigeria Open Science Repository Psychology

Online (open-access) e23050430doi107392openaccess23050430

Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

control Relative impact on work-family conflict and positive spillover

Journal of Managerial Psychology 22 722-740

118

Andreassi JK (2006) The role of personality and coping in work-family conflict

new directions Unpublished Doctoral Dissertation The City University of

New York 99

Angle HL amp Lawson HB (1994) Organizational commitment and employees

performance ratings both type of commitment and type of performance count

Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

performance a meta-analysis Personnel Psychology 44 1-26

Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

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remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

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Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

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Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 24: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

108

relationship between work-family conflict and Big Five personality traits Results

showed that extraversion was not related to both directions of conflict whereas

neuroticism was related to both directions of conflict Conscientiousness was the only

other personality trait related to both directions of conflict such that person higher in

conscientiousness experienced less WFC and FWC despite the fact that

conscientiousness individuals are likely to work hard to achieve their goals in both

domains which could increase the opportunity for conflict No other personality traits

besides conscientiousness and neuroticism were related to FWC Despite this limited

amount of research several predictions can be made based on what is known about

relationship of each of traits and WFC separately

251 Extraversion and Work Family Conflict

Rusting amp Larsen (1998) stated that Individuals scoring high on Extraversion

have been shown to experience more positive affect in their lives than introverts do

and therefore may perceive the influences of their work and family roles more

positively than negatively Mischel amp Shoda (1999) mentioned that the positivity and

energy of extraverts likely results in less strain and fewer time pressures and are hence

predicted to experience less conflict People high on Extraversion may perceive these

situations as less conflicting than someone who scores lower on extraversion does

Extraversion has also been related to the use of social support indicating that

individuals high on Extraversion may have more social support networks helping to

buffer conflict between roles Bruck and Allen (2003) reported null findings among

their sample of 164 university employees They did not found any significant

correlation between extraversion and WFC Smoot (2005) reported a negative

relationship between extraversion and a general measure of WFC Though certain

researchers could not establish relationship between extraversion and WFC overall

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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584

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

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Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

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Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

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101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

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Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

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Kanungo R (1982) Measurement of job and work involvement Journal of Applied

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Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

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Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

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Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

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Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 25: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

109

the literature supports the notion that individuals high on extraversion tend to report

lower levels of work-family conflict Moreover by focusing on the positive aspects of

situations they may perceive situations as less stressful

252 Neuroticism and Work Family Conflict

As noted by Rusting amp Larsen (1998) people who score higher on

neuroticism are more likely to experience negative affect in general than the people

scoring lower on neuroticism

Zellars et al (1999) stated that when a person high on neuroticism

experiences time constraints strain in a role or behaviour changes they are more

likely to exaggerate these conflicts Various empirical researches also support the

existence of relationship between neuroticism and work family conflict Stoeva et al

(2002) stated that characteristics of neurotic individuals such as anxiety insecurity

defensiveness tension and worry may lead them to experience more job and family

stress which in turn increases the degree of conflict experienced Neurotics spend time

worrying or focusing on negative affect and may be left with less time available to

accomplish work and family tasks They experience more stress and are bad at

efficient utilisation of time which might be another reason for such individuals to

experience high degree of conflict Bruck amp Allen (2003) found neuroticism to be

significantly positively correlative with WFC whole WIF FIW time-based WFC and

stress-based WFC Noor (2003) found that neuroticism had a direct positive effect on

distress it also influenced well-being indirectly via workndashfamily conflict Study

conducted by Wayne et al (2004) also indicated that neuroticism is significantly

positively correlative with WIF and FIW As stated by Smoot (2005) individuals

high on neuroticism are more likely to perceive their life situations negatively and

then behave accordingly Because negative affectivity is positively related to WFC it

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

REFERENCES

Abu Elanain HM (2008) An investigation of the relationship of openness to

experience and organizational citizenship behavior Journal of American

Academy of Business Cambridge 13(1) 72-78

Acuna ST Gomez M amp Juristo N (2009) How do personality team processes

and task characteristics relate to job satisfaction and software quality

Information and Software Technology 51(3) 627-639

Adams GA King LA amp King DW (1996) Relationships of job and family

involvement family social support and workndashfamily conflict with job and life

satisfaction Journal of Applied Psychology 81 411ndash420

Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

Five Personality Traits and Job Involvement An Investigation of University

Lecturers in South Eastern Nigeria Open Science Repository Psychology

Online (open-access) e23050430doi107392openaccess23050430

Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

control Relative impact on work-family conflict and positive spillover

Journal of Managerial Psychology 22 722-740

118

Andreassi JK (2006) The role of personality and coping in work-family conflict

new directions Unpublished Doctoral Dissertation The City University of

New York 99

Angle HL amp Lawson HB (1994) Organizational commitment and employees

performance ratings both type of commitment and type of performance count

Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

performance a meta-analysis Personnel Psychology 44 1-26

Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

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Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

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Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 26: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

110

is likely that neuroticism will be also The negative perceptions that individuals high

on Neuroticism experience should lead them to experience higher levels of WFC

because of their sensitivities to conflicts Andreassi (2006) found out that the relation

of neuroticism and WIF is higher than that of neuroticism and FIW Blanch and

Aluja (2009) noted that neuroticism was the most predictive variables of work

interference with family (WIF) and family interference with work (FIW)

253 Conscientiousness and Work Family Conflict

As far as the relationship between conscientiousness and WFC is concerned

Goldberg (1992) stated that careful planning effective organization and efficient

time management on the part of conscientious individuals may allow an individual to

accomplish more in the time available which should reduce incompatible time

pressures and also possibly reduce stress and strain thereby reducing conflict In a

study conducted by Kinnunen et al (2003) FIW and conscientiousness were found to

be negatively related However that study also did not found a significant relationship

between WIF and conscientiousness as was in case of study conducted by Bruck amp

Allen (2003) They conducted a systematic study to gauze this relationship and found

that conscientiousness is not significantly correlative with the three types of WFC

And the same time they also found that conscientious people experience less FIW

Probably conscientiousness-related plan and organization skill could help them to

avoid FIW Shafirorsquos (2004) research showed that conscientiousness is correlated

with the following four types of conflict time-based FIW stress-based FIW

behavior-based WIF and FIW Conscientiousness has been proposed to lead to high

involvement in both work and family roles due to the fact that it involves being

thorough persevering and efficient Although people who are conscientious are more

involved in their roles they are also more organized and better at planning They may

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

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Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

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Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

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and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

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Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

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McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

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employee service performance and customer outcomes Academy of

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Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

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Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

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Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

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Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

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Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

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Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

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Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

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Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

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134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

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Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

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Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

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742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

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Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

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Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

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Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

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Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

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organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

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Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 27: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

111

be better than non-conscientious people at balancing the time and energy they have to

spend in their work and family roles Therefore it seems that highly conscientious

people will experience less WFC This prediction is consistent with Wayne et al

(2004) findings Wayne (2004) claimed that highly conscientious people experience

comparatively low WIF and FIW They found that conscientiousness was negatively

related to both WIF and FIW using a national random sample (N=2130) Although

the correlation between FIW and conscientiousness was slightly higher than that of

WIF and conscientiousness they were both significant Additionally Smoot (2005)

reported a negative relationship between a general measure of WFC and

conscientiousness We can thus note that researchers examining conscientiousness as

an antecedent to work-family conflict have generally reported a negative relationship

254 Agreeableness and Work Family Conflict

Bruck and Allen (2003) noticed that agreeableness has significantly negative

correlation with WFC whole WIF FIW time-based WFC and stress-based WFC

Wayne et al (2004) also found that agreeableness has significantly negative

correlation with WIF but not significant with FIW Smoot (2005) stated that

agreeable people may be so intent on pleasing others that they place a lot of

importance on all the roles in their lives trying to please both people at work

(supervisors co-workers) as well as their family Thus more importance placed on all

roles makes it less likely that they will be able to accomplish all goals and

responsibilities associated with each role Because they are not able to fulfil

responsibilities agreeable people may experience more strain associated with their

roles They may be trying to please others associated with their roles and spend more

time on those roles thus enhancing the time-based conflict they experience as well

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

performance a meta-analysis Personnel Psychology 44 1-26

Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 28: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

112

Not much of the empirical researches supported a significant relationship between

Agreeableness and WFC

255 Openness to Experience and Work Family Conflict

Openness to experience is characterized by intelligence unconventionality

imagination curiosity creativity and originality (Mischel amp Shoda 1999) Much

less is known about the relationship of openness with conflict Bruck and Allen

(2003) Wayne et al (2004) Malekiha et al (2012) and many others did not report

any significant correlation between openness to experience and work family conflict

However Smoot (2005) found that Individuals who scored high on Openness also

experienced higher levels of WFC than those who scored low on Openness Smoot

further stated that the characteristics of open to experience people like imagination

being unconventional and intelligent could perhaps lead them to be more involved in

their careers and therefore less available for their family role which may increase

Work Family Conflict

Frone et al (1992) Hammer et al (1997) and Lundberg et al (1994) found

that although both men and women may experience workndashfamily conflict women

have reported more conflict than men due to women spending more combined time on

work and family activities Among other personality traits the relationship between

neuroticism and WFC has received the most support (eg Bruck amp Allen 2003

Smoot 2005 Wayne et al 2004 Andreassi 2007 Bryant 2009) Despite some

inconsistencies in the literature several researchers have reported significant

associations between conscientiousness extraversion and work-family conflict (eg

Grzywacz amp Marks 2000 Kinnunen et al 2003 Bruck amp Allen 2003 Wayne et

al 2004 Andreassi 2007 Andreassi amp Thompson 2007)

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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118

Andreassi JK (2006) The role of personality and coping in work-family conflict

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

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Bergman ME (2006) The relationship between affective commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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584

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Bozionelos N (2004) The big five of personality and work involvement Journal of

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

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101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

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and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

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Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

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Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

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Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

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Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

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Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

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Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

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Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

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134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

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Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

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Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

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Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

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Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

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Tokar DM amp Subich LM (1997) Relative contributions of congruence and

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Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

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Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

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25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

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Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

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conflict and facilitation Journal of Vocational Behavior 64 108-130

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Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

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Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 29: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

113

26 PERSONALITY AND OCCUPATIONAL STRESS

Stress is an important psychological concept that can affect health well-being

and job performance in negative dimensions (Mojoyinola 1984 amp Olaleye 2002)

Lazarus (1966) conceived stress to be a threat of anticipation of future harm either

physical or psychological events that lower an individualrsquos self-esteem Several

researchers have examined a link between pilot personality and stress and accidents

(Reinhardt 1966Christy 1975 Green 1977) Personality inadequacies in coping

with stress seem to result in some form of flying impairment especially when coupled

with affective stress (Yanowitch 1977) Ursano (1980) noted that personality

differences are important determinants of how an individual reacts to role conflict

The typical personality of a pilot may not be an optimum one for handling emotional

problems since heshe is a person who typically denies his her emotional life and may

possess inadequate strategies for coping with emotional situations Researchers offer a

range of frameworks linked to personality and the stress that a person experience

Bolger and Zuckerman (1995) framework pictures illustrate how personality affects

both the display and reactivity to stress health and physiological results Edwards

(1992) suggested a cybernetic framework that links personality with other variables to

understand the work stress This framework specifies that individual characteristics

(such as age) personality factors and environment all play a role each interacting

systemically Studies by Wilson et al (1990) Cooper et al (1994) and Davey

(1994) have provided evidence that individual personality traits play substantial roles

in occupational stress The negative effects of occupational stress include impaired

performance or a reduction in productivity diminishing levels of customer service

health problems absenteeism turnover industrial accidents alcohol and drug use and

purposefully destructive behaviours (Wright amp Smye 1996 Quick et al 1997)

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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118

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Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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l20PapersIneson20Elizabeth2pdf

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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584

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Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

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Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

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Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

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Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

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Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

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Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

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Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

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Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

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Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

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Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

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Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

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Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

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model and well-being Personality and Social Psychology Bulletin 17(2) 227-

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McCrae RR amp John OP (1992) An introduction to the five-factor model and its

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

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Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

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Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

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Morrison KA (1997) How franchise job satisfaction and personality affects

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remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

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experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

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Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

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NajafKhani S (2007) Surrey relationship between personality characteristics and

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

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Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

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Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

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Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

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Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

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Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

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Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

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Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

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Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

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Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

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Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

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3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

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Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

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Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

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134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

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Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

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Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 30: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

114

Hart (1999) developed a model for relation between personality and work

non work and life satisfaction It was found that job satisfaction and non-work

satisfaction made independent contributions to overall life satisfaction but there was

no significant relationship between work experiences and non-work satisfaction nor

between non-work experiences and job satisfaction These findings support a

segregation model rather than a spill-over model of the links between the work and

non-work domains of employees lives Moreover the total effects showed that life

satisfaction was determined in order of importance by non-work satisfaction

neuroticism non-work hassles job satisfaction non-work uplifts extraversion work

hassles and work uplifts As stated by Jones and Bright (2001) Occupational stress

is associated with increases in negative work-related outcomes such as job

dissatisfaction ill-health absenteeism higher turnover and lower productivity Flaa

et al (2007) stated that Stress reactivity is dependent on different personality traits

without any single trait being clearly dominant Though several researchers have

linked personality with burnout and stress coping strategies very few studies have

investigated the role of Big Five factors in work stress and even fewer studies have

examined the independent effects of each of the five factors individually on work

stress

In the occupational stress literature among other Big Five traits there has

been considerable interest in the role of neuroticism (also known as dispositional

negative affectivity) and to a lesser extent extraversion but there has been very little

interest in the role of openness agreeableness and conscientiousness Fontana amp

Abouserie (1993) used Esyenck model to examine this relationship and found high

degree of correlation between stress and neuroticism introversion and psychoticism

Jamal and Preena (1998) conducted study on job stress and employee well-being

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

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Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

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Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

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Becker HS (1960) Notes on the concept of commitment American Journal of

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Bergman ME (2006) The relationship between affective commitment and

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Organizational Behavior (Special Issue on workplace Commitment and

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Blanch A amp Aluja A (2009) Work family and personality A study of workndash

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Blau GJ (1986) Job involvement and organizational commitment as interactive

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Bolger N amp Zuckerman A (1995) A framework for studying personality in the

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Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

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Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

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Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

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Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

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Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

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101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

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Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

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commitment Effect of economy product of personality or consequence of

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124

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Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

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Publishers 249-263

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Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

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Green RG (1977) The psychologist and flying accidents Aviation Space and

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An ecological perspective on the correlates of positive and negative spillover

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126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

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Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

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Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

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Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

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Helton KT amp Street DR (1992) The five-factor personality model and naval

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Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

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Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

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Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

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Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

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Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

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Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

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Personality and Social Psychology 65 1046-1053

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Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

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Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

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continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

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of personality theory and research Guilford New York NY pp197-218

130

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remain Journal of Small Business Management 35(3) 39-67

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experience and organizational commitment Journal of Research in

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Mount MK amp Barrick MR (1995) Manual for the personal characteristic

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workaholic behavioral tendencies Journal of Organizational Change

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NajafKhani S (2007) Surrey relationship between personality characteristics and

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Noor NM (2003) Work- and family-related variables workndashfamily conflict and

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131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

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OReilly CA and Roberts K H (1975) Individual differences in personality

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Organ DW amp Lingl A (1995) Personality satisfaction and organizational

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Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

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Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

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Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

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satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

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Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

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132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 31: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

115

among airline personnel in an asian developing country They found Job stress to be

significantly related to organizational commitment and job satisfaction Cano-Garcia

et al (2005) research reveals the role of personality and contextual variable in stress

Grant amp Langan-Fox (2007) investigated the role of the big five traits in the

occupational stressor-strain relationship Direct mediated and moderated effect

models were used to investigate whether the big five affect strain directly

(independently of stress) indirectly (via stress and coping) or interactively with

stress Personality stress coping and strain variables were measured and analyzed

with path analysis and hierarchical regression The neuroticism-physical strain

relationship was partially mediated by perceived role conflict and substance use and

the neuroticism-psychological strain relationship was mediated by perceived stress

Extraversion had a direct positive effect on physical and psychological strain and

there was preliminary support for a moderating role of conscientiousness in the

perceived stressor-strain relationship Agreeableness and openness were unrelated to

strain Leo Jeeva and Chandramohan (2008) in their study on stressors and stress

coping strategies among civil pilots found most of the pilots understudy to be

suffering from mild to moderate level of stress Ozutku and Altindis (2011)

investigated the effect of personality and other elements on work stress among

Turkish health care professionals The results of correlation analysis showed that

extraversion was negatively linked with work stress and neuroticism was positively

linked with work stress The results of regression analysis revealed that neuroticism as

a personality factor gender as a personal characteristic and position variables as a

work environment were the predictors of work stress In a recent study on ldquoBig Five

Personality traits - a tool for managing stressrdquo conducted by Subburaj et al (2012)

personality traits were found to predict occupational stress Occupational stress was

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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Adams GA King LA amp King DW (1996) Relationships of job and family

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Andreassi JK amp Thompson C A (2007) Dispositional and situational sources of

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Andreassi JK (2006) The role of personality and coping in work-family conflict

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

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Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

performance a meta-analysis Personnel Psychology 44 1-26

Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

Bashaw RE amp Grant ES (1994) Exploring the distinctive nature of work

commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

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Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

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52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

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Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

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Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

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Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

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Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

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Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

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of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

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remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 32: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

116

found to be significantly correlated with extraversion openness agreeableness

conscientiousness and neuroticism The researchers further noted that personality

traits have more predicted power than any other contextual variables Rai and

Kumar (2012) investigated the relationship between five factor model of personality

and role stress (role overload role ambiguity and role conflict) among middle level

managers working in public and private manufacturing organizations They found

neuroticism to be positively correlated with all dimensions of role stress ie role

overload role ambiguity and role conflict Agreeableness was negatively correlated

with role ambiguity and overall stress Conscientiousness was negatively correlated

with role ambiguity role conflict and overall stress Results of hierarchical regression

analysis concluded neuroticism to be the significant predictor of role stress along

with its dimensions Garbarino et al (2013) studied the relationship of big five traits

with work related stress in special force police officers The results indicated that

some personality traits of the five-factor model were associated with stress levels and

stress reactivity Neuroticism (low emotional stability) showed the strongest

associations with job strain and was associated with most of the stress variables High

agreeableness was associated with low effortreward imbalance

Because of the paucity of research in this area it is difficult to make prediction

regarding the relationship of each of big five traits and occupational stress However

from the above discussion it seems that neuroticism is the strongest correlate of

occupational stress As neuroticism has been referred to as a mood-dispositional

dimension that reflects a personrsquos tendency to experience negative emotions it is not

surprising therefore that strong relationships have also been found between

neuroticism and other variables such as coping negative work experiences (ie

stressors) and various indices of psycho- logical distress (eg Hart et al 1995)

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

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Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

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citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

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Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

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Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

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123

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Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

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Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

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commitment Effect of economy product of personality or consequence of

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differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

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and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

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Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

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Green RG (1977) The psychologist and flying accidents Aviation Space and

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An ecological perspective on the correlates of positive and negative spillover

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Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

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Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

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Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

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of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

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Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

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effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

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and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

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Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

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Personnel in an Asian Developing Country International Journal of Stress

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Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

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Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

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Kanungo R (1982) Measurement of job and work involvement Journal of Applied

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

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human resources research Journal of Applied Psychology 83 139ndash149

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person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

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Lazarus RS (1966) Psychological Stress and the Coping Process New York

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Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

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Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

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Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

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Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

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Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

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Personality and Individual Differences 35 1231-1239

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Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

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Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

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goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

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Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

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model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

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Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

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continuance and normative commitment to the organization A meta-analysis

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Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

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Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

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Psychology 10 (2) 16 ndash186

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Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

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(Unpublished) University of Ibadan Nigeria

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position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

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Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

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Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

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Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

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satisfaction Journal of Occupational Health Psychology 4 318ndash326

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Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

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Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

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Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

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Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

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Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

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employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

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3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

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Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

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134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

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inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

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742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 33: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

117

Ozutku amp Altindis (2011) Subburaj et al (2012) Rai amp Kumar (2012) observed

significant positive relationship between neuroticism and stress Further research has

shown that extraversion is significantly related to occupational stress (Fontana amp

Abouserie 1993 Hart et al 1995 George 1996 Mills amp Huebner 1998 Hart

1999 Cano-Garcia et al 2005 Ozutku and Altindis 2011 Subburaj et al

2012) Very few researches support the relationship between agreeableness and stress

(Subburaj et al (2012) Rai amp Kumar 2012) The role of openness to experience

and conscientiousness in determining employee job stress is less clear It is possible to

theorize about potential relationships but the paucity of empirical evidence makes it

is difficult to argue a firm statement

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and task characteristics relate to job satisfaction and software quality

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Agbor SN Nwankwo BE Iroegbu M Obi TC amp Agu SA (2013) The Big

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httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

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l20PapersIneson20Elizabeth2pdf

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584

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years prospective analysis of the dispositional approach to work attitudes

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Managerial Psychology 19(12)

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attitudes The effects of positive mood inducing events and negative

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and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

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Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

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Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

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Christy RL (1975) Personality factors in selection and flight proficiency Aviation

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Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

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Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

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101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

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longitudinal study of self-reports and spouse ratings on the NEO personality

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Psychological Assessment Resources

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Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

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Daneshfard K (2012) The relation between managers personality characteristics and

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Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

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absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

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Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

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Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

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among civil pilots A pilot study Indian Journal of Aerospace Medicine

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Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

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Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

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Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

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133

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longitudinal study Group and Organization Management 30 181 ndash 210

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Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

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workfamily conflict and strain A control perspective Journal of Applied

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personality dimensions to job satisfaction Journal of Vocational Behavior 50

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135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

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Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

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in the work-family experience Relationships of the big five to work-family

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of Management Review 7(3) 418-428

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nonmeasurement processes with negative affectivity and employee attitudes

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self-reported stress among Zimbabwean teachers The Journal of Social

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and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

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people and profits New York Macmillan

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Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 34: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

118

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Angle HL amp Lawson HB (1994) Organizational commitment and employees

performance ratings both type of commitment and type of performance count

Psychological Reports 75 1539-51

Baba VV amp Jamal M (1991) Type A behavior prevalence and consequences

Human Relations 44 1213-1228

Barbara Hoffmann Elizabeth M Ineson and Morag I Stewart (2007) Personality as

an Indicator of Organisational Commitment Retrieved from

httppcparnuee~htoomanEuroChrieWelcome20to20EuroCHRIE

20Leeds202007EuroCHRIE20Leeds20Conference20PreceedingsFul

l20PapersIneson20Elizabeth2pdf

Barrick MR amp Mount MK (1991) The big five personality dimensions and job

performance a meta-analysis Personnel Psychology 44 1-26

Barrick MR amp Mount MK (1993) Autonomy as a moderator of the relationships

between the Big Five personality dimensions and job performance Journal of

Applied Psychology 78 111-118

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commitments their relationships with personal characteristics job

performance and propensity to leave Journal of Personal Selling amp Sales

Management 14(2) 1-16

Becker HS (1960) Notes on the concept of commitment American Journal of

Sociology 66 32-40

Beehr TA Newman JE (1978) Job stress employee health and organizational

effectiveness a facet analysis model and literature review Personnel

Psychology 31 665-699

Berg PT van den amp Feij JA (2003) Complex Relationships Among Personality

Traits Job Characteristics and Work Behaviors Internal Journal of Selection

and Assessment 11 326 ndash 339

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

Brief AP Butcher A amp Roberson L (1995) Cookies disposition and job

attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

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Undergraduate Research 5 56-59

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affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

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Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

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Career Success Journal of Vocational Behavior 58 1-21

133

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five personality dimensions on work-family conflict Unpublished Doctoral

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Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

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longitudinal study Group and Organization Management 30 181 ndash 210

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Soni TJ (2003) The relationship between the big five personality dimensions and

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Personality Traits - A Tool For Managing Stress Tactful Management

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inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

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Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

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Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

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workfamily conflict and strain A control perspective Journal of Applied

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Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

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Analytic Review and Integration Psychological Bulletin 129(6) 914-945

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organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

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Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

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in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

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of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

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Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

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and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

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people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 35: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

119

Bergman ME (2006) The relationship between affective commitment and

normative commitment Review and research agenda Journal of

Organizational Behavior (Special Issue on workplace Commitment and

Identification) 27 645-663

Blanch A amp Aluja A (2009) Work family and personality A study of workndash

family conflict Personality and Individual Differences 46 (4) 520-524

Blau GJ ampBoul KR (1987)Conceptualizing How job involvement and

organisational commitment affect turnover amp absenteeism Academy of

Management Review 12(2)288-300

Blau GJ (1985) A multiple study investigation of the dimensionality of job

involvement Journal of Vocational Behavior 27 19-36

Blau GJ (1986) Job involvement and organizational commitment as interactive

predictors of tardiness and absenteeism Journal of Management 12 (4) 577-

584

Bolger N amp Zuckerman A (1995) A framework for studying personality in the

stress process Journal of Personality and Social Psychology 69 (5) 890-902

Boudreau JW Boswell WR Judge TA amp Bretz RD (2001) Personality and

cognitive ability as predictors of job search among employed managers

Personnel Psychology 54(1) 25-50

Bowling NA Beehr TA amp Lepisto LR (2006) Beyond job satisfaction A five

years prospective analysis of the dispositional approach to work attitudes

Journal of Vocational Behavior 69 315-330

Bozionelos N (2004) The big five of personality and work involvement Journal of

Managerial Psychology 19(12)

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attitudes The effects of positive mood inducing events and negative

affectivity on job satisfaction in a field experiment Organizational Behavior

and Human Decision Processes 62 55-62

Bruck CS amp Allen TD (2003) The relationship between big five personality traits

negative affectivity type A behavior and workndashfamily conflict Journal of

Vocational Behavior 63 457ndash472

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 36: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

120

Bryant Rebecca H (2009) Personality and work-family conflict The mediational

role of coping styles Graduate School Theses and Dissertations

httpscholarcommonsusfeduetd1879

Camilleri E (2002) Some Antecedents of Organisational Commitment Results from

an Information Systems Public Sector Organisation Bank of Valletta Review

25 spring

Cano-Garcia FJ Padilla-Munoz EM and Carrasco-Ortiz MA (2005) Personality

and contextual variables in teacher burnout Personality and Individual

Differences 38 929ndash940

Carlson DS (1999) Personality and role variables as predictors of three forms of

work-family conflict Journal of Vocational Behavior 55 236ndash253

Chandel JK Sharma SK amp Bansal SP (2011) Linking the big five personality

domains to organizational commitment International Journal of Research in

Commerce IT and Management 1(3) 19-24

Christy RL (1975) Personality factors in selection and flight proficiency Aviation

Space and Environmental Medicine 46 309-11

Chu Cui (2010) The Relationship among Personality Traits Job Design

Characteristics and Organizational Commitment An Empirical Study of

Organizations in China Master of Applied Psychology Thesis at The

University of Waikato

Ciavarella MA Buchholtz AK Riordan CM Gatewood RD amp Stokes GS

(2004) The big five and venture survival Is there a linkage Journal of

Business Venturing 19 465-483

Clarke S amp Robertson IT (2005) A Meta-Analytic Review of the Big Five

Personality Factors and Accident Involvement in Occupational and Non

Occupational settings Journal of Occupational and Organizational

Psychology 78 355ndash 376

Connolly JJ amp Viswesvaran C (2000) The role of affectivity in job satisfaction A

meta-analysis Personality and Individual Differences 29 265ndash281

Cook JR and Brown BL (1995 presented in Division 14 (SIOP) at the One-

Hundred and Twelfth Annual Convention Paper presented at the Eightieth

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 37: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

121

Annual Convention www3intersciencewileycomresolvedoiDOI=

101111j1365-2834201001066wwwjostororg

Cooper CL Kirkcaldy BD amp Brown J (1994) A model of job stress and physical

health The role of individual differences Personality and Individual

Differences 16653-655

Cooper-Hakim A amp Viswesvaran C (2005) The construct of work commitment

Testing and integrative framework Psychlogical Bulletin 131 241-259

Costa PT amp McCrae RR (1988a) From catalog to classification Murrays needs

and the Five Factor Model Journal of Personality and Social Psychology 49

1266-1282

Costa PT amp McCrae RR (1988b) Personality in adulthood A six-year

longitudinal study of self-reports and spouse ratings on the NEO personality

inventory Journal of Personality and Social Psychology 54 853-863

Costa PT amp McCrae RR (1989) NEO-PI Professional Manual Odessa FL

Psychological Assessment Resources

Costa PT amp McCrae RR (1992) The NEO-PI Personality Inventory Odessa FL

Psychological Assessment Resources

Cropanzano R James K amp Konovsky MA (1993) Dispositional affectivity as a

predictor of work attitudes and job performance Journal of Organizational

Behavior 14 595-606

Daneshfard K (2012) The relation between managers personality characteristics and

organizational commitment and its dimensions in Islamic Azad University

employees (faculty and non-faculty members) Interdisciplinary Journal of

Contemporary Research in Business 4(7)

Daniel H Timothy A Judge amp David W (2002) The confounding role of

personality and trait affectivity in the relationship between job and life

satisfaction Journal of Organizational Behavior 23 815ndash835

Davey G C L (1994) Trait factors and ratings of controllability as predictors of

worrying about significant life stressors Personality and Individual

Differences 16 379-384

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 38: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

122

Day DV Bedeian AG amp Conte JM (1998) Personality as predictor of work-

related outcomes Test of a mediated latent structural model Journal of

Applied Social Psychology 28 2068ndash2088

De Raad B amp Doddema-Winsemius M (1999) Instincts and personality

Personality and Individual Differences 27 293-305

Deci EL amp Ryan RM (2000) The what and why of goal pursuits Human needs

and the self-determination of behavior Psychological Inquiry 11 227-268

DeNeve KM amp Cooper H (1998) The happy personality A meta-analysis of 137

personality traits and subjective well-being Psychological Bulletin 124 197-

229

Diefendorff JM Brown DJ Kamin AM amp Lord RG (2002) Examining the

roles of job involvement and work centrality in predicting organizational

citizenship behaviors and job performance Journal of Organizational

Behavior 23 93-108

Digman JM (1990) Personality structure Emergence of the five-factor model

Annual Review of Psychology 41 417-440

Dormann C amp Zapf D (2001) Job satisfaction A meta-analysis of stabilities

Journal of Organizational Behavior 22 483ndash504

Edwards JR (1992) A cybernetic theory of stress coping and well-being in

organizations Academy of Management Review 17 238ndash274

Emmons RA Diener E amp Larsen RJ (1985) Choice of situations and congruence

models of interactionism Personality and Individual Differences 6 693-702

Erdheim J Wang M amp Zickar MJ (2006) Linking the big five personality

constructs to organizational commitment Personality and Individual

Differences 41 (5) 959-70

Eswaran S amp Islam A (2011) The Effect of Big Five Personality Dimensions on

Job Involvement in Foreign Based Financial Institutions in Malaysia

Australian Journal of Basic and Applied Sciences 5(11) 340-353

Eswaran S Islam MA Yusuf DHM (2011) A Study of the Relationship

between the Big Five Personality Dimensions and Job Involvement in a

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 39: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

123

Foreign Based Financial Institution in Penang International Business

Research 4(4)

Farrell D amp Stamm CL (1988) Meta-analysis of the correlates of employee

absence Human Relations 41

Feist GJ (1998) A meta-analysis of personality in scientific and artistic creativity

Personality and Social Psychology Bulletin 2 290-309

Flaa A Ekenberg O Kjeldsen SE amp Rostrup M (2007) Study on Personality

May Influences Reactivity to Stress Biopsychosocial Medicine1(5)

httpwwwpubmedcentralnlhgovarticlenderfcgartid=1828739

Fontana D amp Abouserie R (1993) Stress levels gender and personality factors in

teachers British Journal of Educational Psychology 63 261ndash270

Frone MR Russell M amp Cooper L (1992) Prevalence of Work Family Conflict

Are Work and Family Boundaries Permeable Journal of Organizational

Behavior 13 723-729

Furnham A amp Zacherl M (1986) Personality and job satisfaction Personality and

Individual Differences 1 453ndash459

Furnham A Forde L amp Ferrari K (1999) Personality and work motivation

Personality and Individual Differences 26 1035-1043

Furnham A Petrides KV Jackson CJ amp Cotter T (2002) Do personality factors

predict job satisfaction Personality and Individual Differences 33 1325-

1342

Garbarino S Chiorri C and Magnavita N (2013) Personality traits of the Five-

Factor Model are associated with work-related stress in special force police

officers International Archives of Occupational and Environmental Health

87(3)295-306

Gelade GA Dobson P amp Gilbert P (2006) National differences in organizational

commitment Effect of economy product of personality or consequence of

culture Journal of Cross-Cultural Psychology 37(5) 542-556

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 40: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

124

George JM (1996) Trait and state affect In KR Murphy (Ed) Individual

differences and behaviour in organizations (pp 145ndash171) San Francisco

Jossey- Bass

Goffin RD Rothstein MG amp Johnston NG (2000) Predicting job performance

using personality constructs Are personality tests created equal Problems

and solutions in human assessment Norwell MA Kluwer Academic

Publishers 249-263

Goldberg LR (1990) An alternative Description of personality The Big-Five factor

structure Journal of Personality and Social Psychology 59 1216-1229

Goldberg LR (1992) The development of markers for Big Five Factor Structure

Psychological Assessment 4 26-42

Goldberg LR (1993) The structure of phenotypic personality traits American

Psychologist 48 26-34

Grant S amp Langan-Fox J (2007) Personality and the occupational stressor-strain

relationship the role of the Big Five Journal of Occupational Health

Psychology 12(1) 20-33

Green RG (1977) The psychologist and flying accidents Aviation Space and

Environmental Medicine 48 922

Greenhaus JH amp Beutell NJ (1985) Sources of conflict between work and family

roles Academy of Management Review 10 76-88

Grzywacz JG amp Marks NF (2000) Reconceptualizing the workndashfamily interface

An ecological perspective on the correlates of positive and negative spillover

between work and family Journal of Occupational Health Psychology 5111-

126

Hackett RD Lapierre LM amp Hausdorf PA (2001) Understanding the links

between work commitment constructs Journal of Vocational Behavior 58

392-413

Hackman JR amp Lawler EE III (1971) Employee reactions to job characteristics

Journal of Applied Psychology 55 259-286

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 41: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

125

Hammer LB Allen E amp Grigsby TD (1997) Work-family conflict in dual-earner

couples within-individual and crossover crossover effects of work and family

Journal of Vocational Behavior 50 185ndash203

Hart P M (1999) Predicting employee life satisfaction A coherent model of

personality work and nonwork experiences and domain satisfactions Journal

of Applied Psychology 84 564ndash584

Hart PM Wearing AJ amp Headey B (1995) Police stress and well-being

Integrating personality coping and daily work experiences Journal of

Occupational and Organizational Psychology 68 (2) 133ndash156

Heller D Judge TA amp Watson D (2002) The confounding role of personality and

trait affectivity in the relationship between job and life satisfaction Journal of

Organizational Behavior 23 815ndash835

Helton KT amp Street DR (1992) The five-factor personality model and naval

aviation candidates (NAMRL-1379) Pensacola FL Naval Aerospace

Medical Research Laboratory

Hughes DL amp Galinsky E (1994) Gender job and family conditions and

psychological symptoms Psychology of Women Quarterly 18 251ndash270

Hulin CL (1991) Adaptation persistence and commitment in organizations In

MD Dunnette amp LM Hough (Eds) Handbook of industrial and

organizational psychology (2nd ed Vol 2 pp 445-505) Palo Alto CA

Consulting Psychologists Press

Hung LM (2008) Research on How Training Influences Administrative Staff Job

Involvement and Organizational Commitment The Journal of Human

Resource and Adult Learning 4(2) 115-121

Hurley RF (1998) A customer service behavior in retail settings A study of the

effect of service provider personality Journal of the Academy of Marketing

Sciences 26 115 ndash 227

Huselid MA amp Day NE (1991) Organizational commitment job involvement

and turnover A substantive and methodological analysis Journal of Applied

Psychology 76 380-391

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 42: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

126

Husin LIBA amp Zaidi N A (2011) The correlation effects between big five

personality traits and job satisfaction among support staff in an organization

Humanities Science and Engineering (CHUSER) IEEE Colloquium 883 ndash

887

Ishfaq A amp Talat I (2011) Decoding the Relationship between Employeersquos Jobs

Related Behaviors A Study of Telecom Sector of Pakistan International

Journal of Business and Social Science 2(8) 244-252

Iverson RD amp Buttigieg DM (1999) Affective normative and continuance

commitment Can the right kind of commitment be managed Journal of

Management Studies 36 307-333

Jamal M amp Preena S (1998) Job Stress and Employee Well-Being among Airline

Personnel in an Asian Developing Country International Journal of Stress

Management 5 (2) 121-127

Jones F and Bright J (2001) Stress Myth theory and research Harlow England

Prentice-Hall

Judge TA amp Ilies R (2002) Relationship of personality to performance motivation

A meta-analytic review Journal of Applied Psychology 87 797-807

Judge TA Heller D amp Mount MK (2002) Five-factor model of personality and

job satisfaction A meta-analysis Journal of Applied Psychology 87(3) 530-

541

Judge TA Higgins CA Thoresen CJ amp Barrick MR (1999) The big five

personality traits general mental ability and career success across the life

span Personnel Psychology 52(3) 621-652

Kanungo R (1982) Measurement of job and work involvement Journal of Applied

Psychology 67 341-349

Kappagoda S (2013) The impact of five - factor model of personality on

organizational commitment of English teachers in Sri Lankan government

schools International Journal of Physical and Social Sciences3(1)

Kinnunen U Vermulst A Gerris

J Makikangas A (2003) Workndashfamily conflict

and its relations to well-being the role of personality as a moderating factor

Personality and Individual Differences 35 (7) 1669ndash1683

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 43: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

127

Kinnunen U amp Mauno S (1998) Antecedents and outcomes of work-family conflict

among employed women and men in Finland Human Relations 51 157ndash177

Klein HJ Becker TE amp Meyer JP (2009) Commitment in organizations

accumulated wisdom and new directions New York Routledge Psychology

Press

Kossek E amp Oseki C (1998) Work-family conflict policies and the job-life

satisfaction relationship a review and directions for organizational behavior-

human resources research Journal of Applied Psychology 83 139ndash149

Kulik CT Oldham GR amp Hackman JR (1987) Work design as an approach to

person-environment fit Journal of Vocational Behavior 31(3) 278-296

Kumar K amp Bakhshi A (2010) The Five-factor model of personality and

organizational commitment Is there any relationship Humanity and Social

Sciences Journal 5(1) 25-34

Lazarus RS (1966) Psychological Stress and the Coping Process New York

McGraw-Hill

Leo Jeeva SP Chandramohan V (2008) Stressors and stress coping strategies

among civil pilots A pilot study Indian Journal of Aerospace Medicine

52(2) 60-64

Li I-chuan Lin Mei-Chih and Chen Ching-Min (2007) Relationship between

personality traits job satisfaction and job involvement among Taiwanese

community health volunteers Public Health Nursing 24 274 ndash 282

Liao CS amp Lee CW (2009) An Empirical Study of Employee Job Involvement

and Personality Traits The Case of Taiwan International Journal of

Economics and Management 3(1) 22-36

Liao H amp Chuang A (2004) A multilevel investigation of factors influencing

employee service performance and customer outcomes Academy of

Management Journal 47(1) 41-58

Lodahl TM and Kejner M (1965) The definition and measurement of job

involvement Journal of Applied Psychology 49 24 ndash 33

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 44: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

128

Lounsbury JW Moffitt L Gibson LW Drost AW amp Stevenson MW (2007)

An investigation of personality traits in relation to the job and career

satisfaction of information technology professionals Journal of Information

Technology 22 174 ndash 183

Lounsbury JW Sundstrom E Loveland JM amp Gibson LW (2003) Intelligence

big five personality traits and work drive as predictors of course grade

Personality and Individual Differences 35 1231-1239

Lundberg U Maringrdberg B and Frankenhaeuser M (1994) The total workload of

male and female white collar workers as related to age occupational level and

number of children Scandinavian Journal of Psychology 35 315ndash327

Maertz Jr CP amp Griffeth RW (2004) Eight motivational forces and voluntary

turnover A theoretical synthesis with implications for research Journal of

Management 30(5) 667-683

Magnus K Diener E Fujita F amp Pavot W (1993) Extraversion and neuroticism

as predictors of objective life events A longitudinal analysis Journal of

Personality and Social Psychology 65 1046-1053

Malekiha M Abedi MR amp Baghban I (2012) Interdisciplinary Journal of

Contemporary Research in Business Work-Family Conflict and Personality 3

(10)

Malouff J Schutte N Bauer M Mantelli D Pierce B Cordova G amp Schutte

ER (1990) Development and evaluation of a measure of the tendency to be

goal-oriented Personality and Individual Differences 11 1191 ndash 1200

Mathieu JE amp Zajac DM (1990) A review and meta-analysis of the antecedents

correlates and consequences of organizational commitment Psychological

Bulletin 108(2) 171-194

Matzler K amp Renzl B (2007) Personality Traits Employee Satisfaction and

Affective Commitment Total Quality Management amp Business Excellence

18(5)

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 45: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

129

McCrae R amp Costa PT (1991) Adding Liebe und Arbeit The full five-factor

model and well-being Personality and Social Psychology Bulletin 17(2) 227-

232

McCrae RR amp John OP (1992) An introduction to the five-factor model and its

applications Journal of Personality 2 175ndash215

McElroy JC Morrow PC Crum MR amp Dooley FJ (1995) Railroad employee

commitment and work-related attitudes and perceptions Transportation

Journal 3413-24

Mckelvey B amp Sekaran U (1977) Toward a career-based theory of job

involvement A study of scientist and engineers Administrative Science

Quarterly 22(2) 281-305

Meyer JP amp Allen NJ (1991) A Three-Component Conceptualization of

Organizational Commitment Human Resource Management Review 1(1) 61

Meyer JP amp Allen NJ (1997) Commitment in the workplace Theory research

and application Thousand Oaks CA Sage Publications

Meyer JP Paunonen SV Gellatly IR Goffin RD amp Jackson DN (1989)

Organizational commitment and job performance Its the nature of the

commitment that counts Journal of Applied Psychology 74 152-156

Meyer JP Stanley DJ Herscivitch L amp Topolnytsky L (2002) Affective

continuance and normative commitment to the organization A meta-analysis

of antecedents correlates and consequences Journal of Vocational Behavior

61 20ndash52

Mills LB and Huebner ES (1998) A prospective study of personality

characteristics occupational stressors and burnout among school psychology

practitioners Journal of School Psychology 36 103ndash120

Mischel W amp Shoda Y (1999) Integrating dispositions and processing dynamics

within a unified theory of personality In Pervin LA John OP (eds) Handbook

of personality theory and research Guilford New York NY pp197-218

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 46: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

130

Mojoyinola JK (1984) Occupational Stress Among The Student Nurses of

University College Hospital (UCH) Ibadan Itrsquos Effects on Their Mental

Health and Well-Being Unpublished BSc Project University of Ibadan

Morrison KA (1997) How franchise job satisfaction and personality affects

performance organizational commitment franchisor relations and intention to

remain Journal of Small Business Management 35(3) 39-67

Moss SA McFarland J Ngu S amp Kijowska A (2007) The effect of resource

availability and leadership style on the association between openness to

experience and organizational commitment Journal of Research in

Personality 41 259-275

Mount MK amp Barrick MR (1995) Manual for the personal characteristic

Inventory Libertyville IL Wonderlic Personnel test Inc

Mudrack PE (2004) Job involvement obsessive-compulsive personality traits and

workaholic behavioral tendencies Journal of Organizational Change

Management 17 490 ndash 508

NajafKhani S (2007) Surrey relationship between personality characteristics and

job satisfaction of staff MA Thesis Ministry of Health and Medical

Education Tehran Islamic Azad University

Naquin SN amp Holton EF (2002) The effects of personality affectivity and work

commitment on motivation to improve work through learning Human

Resource Development Quarterly 13(4) 357-376

Niehoff BP (2006) Personality predictors of participation as a mentor Career

Development International 11 321 ndash 333

Nikolaou I amp Robertson IT (2001) The Five-Factor Model of personality and

work behavior in Greece European Journal of Work and Organizational

Psychology 10 (2) 16 ndash186

Noor NM (2003) Work- and family-related variables workndashfamily conflict and

womenrsquos well-being some observations Community Work amp Family 6(3)

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 47: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

131

Norman WT (1963) Toward an adequate taxonomy of personality attributes

Replicated factor structure in peer nomination personality ratings Journal of

Abnormal and Social Psvchology 574-583

Olaleye BA (2002) Psycho-Social Effects of Job Stress and Burn-out Syndrome

Among Nurses in State-Owned Hospitals in Oyo State MSW Project

(Unpublished) University of Ibadan Nigeria

OReilly CA and Roberts K H (1975) Individual differences in personality

position in the organization and job satisfaction Organizational Behavior and

Human Performance 14 144-150

Organ DW amp Lingl A (1995) Personality satisfaction and organizational

citizenship behavior Journal of Social Psychology 135 339-350

Ozutku H and Altindis S (2011) Big five personality factors and other elements in

understanding work stress of Turkish health care professionals African

Journal of Business Management 5 10462-10473

Panaccio A amp Vandenberghe C (2012)Five-Factor Model of Personality and

Organizational Commitment The Mediating Role of Positive and Negative

Affective States Journal of Vocational Behavior 80 (3) 647-658

Peabody D amp Goldberg LR (1989) Some determinants of factor structures from

personality-trait descriptors Journal of Personality and Social Psychology

57 552-567

Penny M (1995) Te Role of Negative Affectivity in the Stress Process Test of

Alternative Models Journal of Organizational Behaviour 16 (6) 647-668

Perrewe PL Hochwarter WA amp Kiewitz C (1999) Value attainment an

explanation for the negative effects of work-family conflict on job and life

satisfaction Journal of Occupational Health Psychology 4 318ndash326

Pervin L (1968) Performance Satisfaction as a Function of Individual-Environment

Fit Psychological Bulletin 69 56-68

Quick JC Quick JD Nelson DL and Hurrell JJ (1997) Preventative stress

management in organizations Washington DC American Psychological

Association

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 48: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

132

Rabinowitz S Hall DT amp Goodale JG (1977) Job scope and individual

differences as predictors of job involvement Independent or interactive

Academy of Management Journal 20 273 ndash 281

Rai S amp Kumar Ajith VV (2012) Five Factor Model of Personality amp Role Stress

Indian Journal of Industrial relations 48 (2)

Reinhardt RG (1966) Accident proneness in aviation Tex Ned 6275-8

Rhodes LD amp Hammer EY (2000) The relation between job satisfaction and

personality similarity in supervisors and subordinatesPsi Chi Journal of

Undergraduate Research 5 56-59

Rusting CL amp Larsen RJ (1998) Personality and cognitive processing of

affective information Personality and Social Psychology Bulletin 24 200ndash

213

Salgado JF (1997) The five factor model of personality and job performance in the

European community Journal of Applied Psychology 82 30-43

Salgado JF (2002) The big five personality dimensions and counterproductive

bahaviors International Journal of Selection and Assessment 10(12) 117-

125

Schneider B amp Dachler HP (1978) A note on the stability of the Job Descriptive

Index Journal of Applied Psychology 63 650-653

Schuerger JM amp Ekeberg SE (1994) 16PF scores and machine operatorsrsquo

performance Perceptual and Motor Skills 79 1426

Scott KD amp McClellan EL (1990) Gender differences in absenteeism Public

Personnel Management 19 229-253

Sears GJ amp Rowe PM (2003) A personality-based similar-to-me effect in the

employment interview Conscientiousness affect-versus -competence-

mediated interpretations and the role of job relevance Canadian Journal of

Behavioural Science 35(1) 13-24

Seibert SE amp Kraimer ML (2001) The Five-Factor Model of Personality and

Career Success Journal of Vocational Behavior 58 1-21

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 49: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

133

Sekaran U amp Mowday RT (1981) A cross cultural analysis of the influence of

individual and job characteristics on job involvement International Review of

Applied Psychology 30 51-64

Shafiro M (2004) The effect of allocentrism idiocentrism social support and big

five personality dimensions on work-family conflict Unpublished Doctoral

Dissertation Portland State University 131-132

Shahamiri T amp Namdari R (2013) The Study of the Relation between Teacher

Personality Type and Job Satisfaction (A Case study of School Teachers in

Bushehr Province) Journal of Basic and Applied Scientific Research

3(1)704-708

Shore LM Newton LA amp Thornton GC (1990) Job and organizational attitudes

in relation to employee behavioral intentions Journal of Occupational

Behaviour 11 57-67

Smith MA amp Canger JM (2004) Effects of supervisor big five personality on

subordinate attitudes Journal of Business and Psychology 18(4) 465-481

Smither JW London M amp Richmond KR (2005) The relationship between

leadersrsquo personality and their reactions to and use of multisource feedback A

longitudinal study Group and Organization Management 30 181 ndash 210

Smithikrai C (2007) Personality traits and job success An investigation in a Thai

sample International Journal of Selection and Assessment 15 134 ndash 138

Smoot SM (2005) The Mediational Role of Coping in the Relationship Between

personality and work-family conflict PhD Dissertation Submitted to the

Graduate Faculty of Auburn University

Soni TJ (2003) The relationship between the big five personality dimensions and

job satisfaction in a petro-chemical organisation Thesis (MA (Industrial

Psychology))-North-West University Potchefstroom Campus

Staw BM Bell NE amp Clausen JA (1986) The dispositional approach to job

attitudes A lifetime longitudinal test Administrative Science Quarterly 31

56-77

Stoeva AZ Chui RK amp Greenhaus JH (2002) Negative affectivity role stress

and work-family conflict Journal of Vocational Behaviour 60 1-16

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 50: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

134

Subburaj A Sundaram MS Sekar M and Sumathi P (2012) Big Five

Personality Traits - A Tool For Managing Stress Tactful Management

Research Journal 1(2)

Suls J Green P Hillis S (1998) Emotional reactivity to everyday problems affective

inertia and neuroticism Personality and Social Psychology Bulletin 24 127ndash

136

Tanoff GF (1999) Job satisfaction and personality The utility of the Five-Factor

Model of personality Dissertation-Abstracts-International-Section-B-The-

Sciences-and-Engineering 60(4-B)1904

Tett RP Jackson DN amp Rothstein M (1991) Personality measures as predictors

of job performance A meta-analytic review Personnel Psychology 44 703-

742

Thomas A Buboltz WC Winkelspecht CS (2004) Job Characteristics and

Personality as predictors of job satisfaction International Journal of

Organizational Analysis12(2) 205 ndash 219

Thomas LT amp Ganster DC (1995) Impact of family-supportive work variables on

workfamily conflict and strain A control perspective Journal of Applied

Psychology 80 6ndash15

Thoresen CJ Kaplan SA Barsky AP Warren CR amp de Chermont K (2003)

The Affective Underpinnings of Job Perceptions and Attitudes A Meta-

Analytic Review and Integration Psychological Bulletin 129(6) 914-945

Tokar DM amp Subich LM (1997) Relative contributions of congruence and

personality dimensions to job satisfaction Journal of Vocational Behavior 50

482ndash491

Ursano RJ (1980) Stress and adaptation the interaction of the pilot personality and

disease Aviation Space Environmental Medicine 51

Van Dyne L amp Pierce J (2004) Psychological ownership and fellings of

possession Three field studies predicting employee attitudes and

organizational citizenship behavior Journal of Organizational Behavior

25(4) 439-459

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 51: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

135

Wanberg CR Kanfer R amp Banas J (2000) Predictors and outcomes of

networking intensity among unemployed job seekers Journal of Applied

Psychology 85 491-503

Watson D amp Clark EA (1997) Extraversion and its positive emotional core In R

Hogan J A Johnson amp S R Briggs (Eds) Handbook of personality

psychology (pp 767-793) San Diego Academic Press

Wayne J H Musisca N amp Fleeson W (2004) Considering the role of personality

in the work-family experience Relationships of the big five to work-family

conflict and facilitation Journal of Vocational Behavior 64 108-130

Wiener Y (1982) Commitment in Organizations A Normative View The Academy

of Management Review 7(3) 418-428

Williams LJ Gavin MB amp Williams ML (1996) Measurement and

nonmeasurement processes with negative affectivity and employee attitudes

Journal of Applied Psychology 81 88-101

Wilson D Mutero C Doolabh A and Herzstein M (1990) Type A behaviour and

self-reported stress among Zimbabwean teachers The Journal of Social

Psychology 130 115-116

Winter DG John OP Stewart AJ Klohnen EC amp Duncan LE (1998) Traits

and motives Toward an integration of two traditions in personality research

Psychological Review 105 230-250

Wright LA and Smye MD (1996) Corporate abuse How lean and mean robs

people and profits New York Macmillan

Yanowitch RE (1977) Crew behaviour in accident causation Aviation Space

Environmental Medicine 48 918-21

Zellars KL Perrewe PL amp Hochwarter WA (1999) Mitigating burnout among

high-NA employees in health care What can organizations do Journal of

Applied Social Psychology 29 2250-2271

Zhai Q Willis M OShea B Zhai Y Yang Y (2013) Big Five personality traits

job satisfaction and subjective wellbeing in China International Journal of

Psychology8(6)1099-1108

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348

Page 52: CHAPTER 2 REVIEW OF LITERATURE 2.1 INTRODUCTIONshodhganga.inflibnet.ac.in/bitstream/10603/54457/8/08_chapter 2.pdf · the Pilot Personality Questionnaire (PPO) and the Edwards Personal

136

Zhao H Scott ES (2006) The Big Five Personality Dimensions and

Entrepreneurial Status A Meta-Analytical Review Journal of Applied

Psychology 91(2) 259ndash271

Zimmerman RD (2008) Understanding the impact of personality traits on

individuals turnover decisions A meta-analytic path model Personnel

Psychology 61 309-348