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    Social Psychology

    Chapter 13

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    Chapter 13 Learning Objective Menu LO 13.1 Conformity

    LO 13. !roupthin" LO 13.3 #our $ays to gain compliance LO 13.% Obe&ience LO 13.' (nfluence of presence of others on tas" performance LO 13.) Components an& formation of an attitu&e LO 13.* +o$ attitu&es can be change& LO 13., -hen attitu&es &o not match actions

    LO 13. Social categori/ation an& implicit personality theories LO 13.10 +o$ people eplain others2 actions LO 13.11 Preju&ice an& &iscrimination LO 13.1 -hy people are preju&ice& an& ho$ to stop it LO 13.13 #actors that cause attraction LO 13.1% Love an& the &ifferent forms of love LO 13.1' iology an& learning influences on aggression LO 13.1) 4ltruism LO 13.1* ystan&er effect LO 13.1, Latan5an&6arley2s&iscovery on helping behavior LO 13.1 6ecisions before helping occurs LO 13.0 -hy people join cults

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    Menu

    LO 13.1 Conformity

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    !roupthin" an& Compliance !roupthin" 9 "in& of thin"ing that occurs $hen

    people place more importance on maintaininggroup cohesiveness than on assessing thefacts of the problem $ith $hich the group is

    concerne&. Consumer psychology 7 branch of

    psychology that stu&ies the habits ofconsumers in the mar"etplace8 inclu&ing

    compliance. Compliance 9 changing one2s behavior as a

    result of other people &irecting or as"ing forthe change.

    LO 13. !roupthin"

    Menu

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    Menu

    LO 13. !roupthin"

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    #our -ays to !ain Compliance #oot9in9the9&oor techni:ue 7 as"ing for a

    small commitment an&8 after gaining

    compliance8 as"ing for a bigger commitment.

    6oor9in9the9face techni:ue 7 as"ing for alarge commitment an& being refuse&8 an&

    then as"ing for a smaller commitment.

    ;orm of reciprocity 9 assumption that if someone

    &oes something for a person8 that person shoul&

    &o something for the other in return.

    LO 13.3 #our $ays to gain compliance

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    #our -ays to !ain Compliance Lo$ball techni:ue 7 getting a

    commitment from a personan& then raising the cost of

    that commitment.

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    Obe&ience Obe&ience 9 changing one2s behavior at

    the comman& of an authority figure.

    Milgram stu&y 7 =teacher> a&ministere&

    $hat they thought $ere real shoc"s to a

    =learner.>

    LO 13.% Obe&ience

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    Menu

    LO 13.% Obe&ience

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    Social Loafing an& Social #acilitation

    Social facilitation 9 the ten&ency for the

    presence of other people to have a positive

    impact on the performance of an easy tas".

    Social loafing 9 the ten&ency for people to putless effort into a simple tas" $hen $or"ing

    $ith others on that tas".

    LO 13.' (nfluence of presence of others on tas" performance

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    4ttitu&es 4ttitu&e 9 a ten&ency to respon& positively or

    negatively to$ar& a certain person8 object8i&ea8 or situation.

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    Persuasion Persuasion 9 the process by

    $hich one person tries to

    change the belief8 opinion8

    position8 or course of actionof another person through

    argument8 plea&ing8 or

    eplanation.

    Aey elements in persuasion arethe source of the message8 the

    message itself8 an& the target

    au&ience.

    LO 13.* +o$ attitu&es can be change&

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    Cognitive 6issonance Cognitive &issonance 9 sense of

    &iscomfort or &istress that occurs$hen a person2s behavior &oesnot correspon& to that person2simpression formation the formingof the first "no$le&ge that aperson has concerning anotherperson. Lessene& by changing the conflicting

    behavior8 changing the conflictingattitu&e8 or forming a ne$ attitu&e to

    justify the behavior.

    LO 13., -hen attitu&es &o not match actions

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    Social Cognition an& (mpressions Social cognition 9 the mental

    processes that people use to

    ma"e sense of the social $orl&

    aroun& them. (mpression formation 9 forming

    of the first "no$le&ge a person

    has about another person.

    Primacy effect 9 the very first

    impression one has about a person

    ten&s to persist even in the face of

    evi&ence to the contrary.

    LO 13., -hen attitu&es &o not match actions

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    4ttributions 4ttribution 9 the process of

    eplaining one2s o$n behavior an&the behavior of others.

    4ttribution theory 9 the theory ofho$ people ma"e attributions. Situational cause9 cause of behavior

    attribute& to eternal factors8 such as&elays8 the action of others8 or some

    other aspect of the situation. 6ispositional cause 9 cause of

    behavior attribute& to internal factorssuch as personality or character.

    LO 13.10 +o$ people eplain others2 actions

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    Preju&ice an& 6iscrimination Preju&ice 9 negative attitu&e hel& by

    a person about the members of a

    particular social group.

    6iscrimination 9 treating people&ifferently because of preju&ice

    to$ar& the social group to $hich they

    belong.

    #orms of preju&ice inclu&e ageism8

    seism8 racism8 an& preju&ice to$ar&

    those $ho are too fat or too thin.

    LO 13.11 Preju&ice an& &iscrimination

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    Stopping Preju&ice Stereotype vulnerability 9 the effect that

    people2s a$areness of the stereotypes

    associate& $ith their social group has

    on their behavior.

    Self9fulfilling prophecy 9 the ten&ency of

    one2s epectations to affect one2s

    behavior in such a $ay as to ma"e theepectation more li"ely to occur.

    LO 13.1 -hy people are preju&ice& an& ho$ to stop it

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    Stopping Preju&ice B:ual status contact 9 contact

    bet$een groups in $hich thegroups have e:ual status8 $ithneither group having po$er

    over the other. =Eigsa$ classroom> 9

    e&ucational techni:ue in $hicheach in&ivi&ual is given onlypart of the information nee&e&

    to solve a problem8 causing theseparate in&ivi&uals to beforce& to $or" together to fin&the solution.

    LO 13.1 -hy people are preju&ice& an& ho$ to stop it

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    Love Love 9 a strong affection for another person

    &ue to "inship8 personal ties8 seual

    attraction8 a&miration8 or common interests.

    Sternberg states that the three componentsof love are intimacy8 passion8 an&

    commitment.

    Domantic love 9 type of love consisting of

    intimacy an& passion.

    Companionate love 9 type of love consisting

    of intimacy an& commitment.

    LO 13.1% Love an& the &ifferent forms of love

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    4ggression 4ggression 9 behavior inten&e& to hurt or &estroy

    another person.

    iological influences on aggression may inclu&egenetics8 the amyg&ala an& limbic system8 an&

    testosterone an& serotonin levels. Social role 9 the pattern of behavior that is epecte&

    of a person $ho is in a particular social position. Fiolent

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    LO 13.1' iology an& learning influences on aggression

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    ystan&er Bffect ystan&er effect 9 referring to the effect

    that the presence of other people hason the &ecision to help or not help8 $ithhelp becoming less li"ely as the numberof bystan&ers increases.

    6iffusion of responsibility 9 occurring$hen a person fails to ta"eresponsibility for actions or for inactionbecause of the presence of otherpeople $ho are seen to share theresponsibility.

    LO 13.1* ystan&er effect

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    LO 13.1* ystan&er effect

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    LO 13.1 6ecisions before helping occurs.

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    Cults People $ho join cults ten& to be un&er

    stress8 unhappy8 unassertive8 gullible8&epen&ent8 $ant to belong8 an&

    i&ealistic. Goung people are li"elier to join cults

    than are ol&er people.

    Cults use love9bombing8 isolation8rituals8 an& activities to "eep the ne$recruits from :uestions an& criticalthin"ing.

    LO 13.0 -hy people join cults

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