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Chapter 13:
Customers & Sales
McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.
Customers & SalesIn Chapter 12, you learned how to use Peachtree’s Purchases/Receive Inventory and Payments features.
Now that you have purchased merchandise from vendors, you are ready to sell that merchandise. To do that, you need to use Peachtree’s Customers & Sales Navigation Center.
Before using the Sales/Invoicing and Receipts windows, you set up customer defaults, sales tax information, and customer maintenance information. After these defaults are set up, Peachtree uses that information when a sale is recorded.
13-2
Peachtree’s Accounts Receivable
System, p. 504
Record, then print a sales invoice.
The customer sends a check to pay for the credit sale.
Select the invoice that applies to the customer's check, then
select the pay box.
13-3
The Customers & Sales Navigation CenterOn the Customers & Sales Navigation Center, Peachtree illustrates the
accounts receivable system.
13-4
Peachtree Tips
You must complete Chapter 12 before you start
Chapter 13.
Restore the Chapter 12.ptb file made on pages
481-482.
If the general ledger account (GL account field)
is not displayed on the Sales/Invoicing window,
check the global options. In the Hide General
Ledger Accounts section, all boxes must be
unchecked (refer to pages xvi-xvii, Setting
Global Options).
13-5
Backing Up and Saving Files
Chapter 13, pp. 427-428
Backup Name (.ptb)
Excel (.xlsx) Kilobytes Page Nos.
Chapter 13 Begin.ptb 1,052 KB 510
Chapter 13.ptb 1,082 KB 538
Chapter 13_SJ_CRJ_CL_GLTB.xlsx 24 KB 539
Exercise 13-1.ptb 967 KB 544
Exercise 13-2.ptb 984 KB 546
Exercise_SJ_CRJ_CL_GLTB.xlsx 23 KB 546
Exercise 13-2.Sales Journal.pdf 6 KB 546
Exercise 13-2_Cash Receipts Journal.pdf 6 KB 546
Exercise 13-2_Customer Ledgers 6 KB 546
Exercise 13-2_General Ledger Trial
Balance.pdf
6 KB 546
13-6
Glossary of Terms
Chapter 13
13-7
Accounts receivable, p. 497
Money that is owed by customers to the
business.
13-8
Accounts Receivable transactions, p. 497
Credit transactions from customers.
When Cynthia's Service Merchandise sells
merchandise on account to customers, the
transactions are known as accounts
receivable transactions.
13-9
Invoice, p. 498
A bill that shows an itemized list of goods
shipped or services rendered, stating
quantities, prices, fees, and shipping
charges.
13-10
Sales journal, p. 510
Sales on account are recorded in the
sales journal.
In Peachtree, all the information about a
sale is recorded in the Sales/Invoicing
window. Then, Peachtree takes the
necessary information from this window
and automatically journalizes the
transaction in the sales journal.
13-11
Sales/Invoicing window, p. 512
Sales Journal
13-12
Cash Receipts Journal, p. 510
A journal used to record all inflows of
cash.
Peachtree takes the necessary information
from the Receipts window and
automatically journalizes the transactions
in the cash receipts journal.
13-13
Receipts window, p. 523
Cash Receipts Journal
13-14
Accounts receivable ledger, p. 511
The accounts receivable ledger shows the
account activity for each customer.
In Peachtree, this is called the customer
ledger.
13-15
Customer Ledgers, p. 536
Accounts Receivable Ledger
13-16
Service invoice, p. 518
An alternative to the standard invoice.
Use it when you want to create an
invoice without inventory items.
Cynthia's Service Merchandise sells
and repairs household items. When
repairs are done, a service invoice is
used.
13-17
Sales/Invoicing window, p. 519
Service Invoice
13-18
Going to the Net, pp. 539-540Access the Business Owner’s Toolkit website
at
www.toolkit.com/small_business_guide/sbg.
aspx?nid=P06_1430. Read the accounts
receivable page, and then answer the following
questions.
What is the common abbreviation for accounts
receivable?
What is the control account for customer sales
on account?
How is the ending accounts receivable total
computed?
13-19
Analysis Question, page 546What is the balance in the Accounts Receivable account,
Cynthia’s Service Merchandise? Why?
The balance in the Accounts Receivable account of
Cynthia’s Service Merchandise is $381. This balance
reflects the customer account balance for Joann Poe.
The Customers Ledgers subsidiary account balance is
the same as the Accounts Receivable controlling
account balance in the general ledger.
13-20
Assessment Rubric, p. 547
Date Transaction
Navigation
Center/Module
Task
Window
Journal
Dr./Cr.
1/6 Sold five tool kits on account to
Alan Clark, Invoice 101
Customers & Sales;
Sales Invoice, New
Sales Invoice
Accounts Receivable
Sales/Invoicing Sales Journal
Dr. 50500, Cost of
Sales, Tools, $150
Dr. 11000, Accounts
Receivable/Alan Clark,
$459
Cr. 23100, Sales Tax
Payable, $34
Cr. 40200, Sales-
Tools, $425
Cr. 12000,
Merchandise
Inventory, $150
13-21
Assessment Rubric (continued), p. 547
Date Transaction
Navigation
Center/Module
Task
Window
Journal
Dr./Cr.
1/10 Alan Clark returned one of the
tool kits purchased on 1/6,
Invoice No. 101, CM101. Mr.
Clark also paid the balance of
Invoice 101.
Customers & Sales,
Credits and Returns,
New Credit Memo
Accounts Receivable
Credit Memos Sales Journal
Dr. 23100, Sales Tax
Payable, $6.80
Dr. 40200, Sales-Tools,
$85
Dr. 12000,
Merchandise Inventory,
$30
Cr. 50500, Cost of
Sales-Tools, $30
Cr. 11000, Accounts
Receivable/Alan Clark,
$91.80
Continued
13-22
Assessment Rubric (concluded), p. 547
Date Transaction
Navigation
Center/Module
Task
Window
Journal
Dr./Cr.
1/10 Mr. Clark paid the balance of
Invoice 101.
Customers & Sales;
Receive Money from
Customer
Accounts Receivable
Receipts window Cash Receipts Journal
Dr. 10200, Caliber
Bank, $367.20
Cr. 11000, Accounts
Receivable/Alan Clark,
$367.20
13-23
Online Learning Center Go online to www.mhhe.com/yacht2012 for additional resources. Link
to Student Edition, select Chapter 13.
o Interactive Testing
o Glossary of Terms
o Feature Quizzes
o Two Flash Videos: Demonstrations of sales invoice and
customer payments.
o PowerPoints
o Assessment Rubrics
o Going to the Net
o QA Templates
13-24