Chapter 12 Lecture 1 Organizational Structure

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    ORGANIZATIONALSTRUCTURE

    Chapter 12 Lecture 1

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    Every Organization has a

    StructureBut structures can differ

    Due to choice

    Due to national laws

    The words used to describe them also can

    differ

    Organization chart, design, structureThe way they are drawn can differ

    pyramid, sideways pyramid, circle

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    The Structural Configuration

    is the skeleton of the organization

    reflects corporate governance

    is intended to meet organizationalobjectives

    arises out of strategic directions

    and causes managers to ask:what structure will best aid us in meeting

    our strategy and objectives?

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    Restructuring Occurs for Many

    Reasons

    Turnover in top management

    Competitive positioning

    Mergers and/or acquisitions

    Cost-savings

    Even the illusion of managerial control

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    The Illusion of Managerial

    ControlWe trained hardbut it seemed that every time we

    were beginning to form up into teams, we would

    be reorganized. I was to learn later in life that wetend to meet any new situation by reorganizing;

    and a wonderful method it can be for creating the

    illusion of progress while producing confusion,

    inefficiency, and demoralization.Petronius Arbiter, 210 B.C.

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    Structural Choice is Important

    Because it focuses attention on particular areas

    shapes how resources will be used

    directs communication flows

    defines control and other processes

    illustrates peoples roles relative to others

    roles

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    Your Job

    Understand organizational objectives

    (articulated in the varied levels of

    strategy)

    Analyze the structure

    Assess the match betweenorganizational strategies and structures

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    Power Greater than

    Themselves God or conscience in a wholly owned private firm The family in a family owned firm

    The Board in a publicly owned firm:

    U.S. boards often are chaired by the CEO Boards in U.K. usually are chaired by a non

    executive

    European companies often have a two-tier

    board In Germany, duties are split between

    supervisory and management boards

    Spain and France often use an executivecommittee

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    Beneath the Board are

    Several Structural Types Intra and interorganizational networks

    Special cases

    Functional, divisional, hybrids

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    Networks

    Intraorganizational networks

    internal networks

    shamrockspiderwebs

    Interorganizational networks

    strategic alliances

    joint ventures

    partial acquisitions/mergers

    cross-sector partnerships

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    Special Cases

    Family structure

    Holding companies

    Virtual structure

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    Except for born globals, Most

    Companies Grow intoExpansion

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    Most Common StructuralTypes

    Among Global Firms are: Functional structure

    Divisional structure

    Hybrid structures

    Combined functional/divisional structure

    Matrix structure

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    Global Functional Structure

    VP Marketing VP Finance

    Country A Country B

    Product 1 Product 2 Product 3

    VP Operations VP R&D VP Legal issues

    CEO

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    Divisional Structure Can Take

    Different Forms Product

    Geographic

    Customer group served

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    Global Geographic Division

    Structure

    Admin/Finance

    VP for the Americas VP Europe VP E. Asia

    Marketing Operations

    Australia/NZ Indonesia Islands

    VP Australasia

    CEO

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    Global Product Structure

    DIVISIONAL STRUCTURE (BY PRODUCT LINES)

    FRAGRANCES SKIN CARE PRODUCTS HAIR CARE PRODUCTS OTHER PRODUCTS

    COSMETICS CORPORATION

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    Hybrids Often Emerge to Deal

    with Problems of Functional and

    Divisional Forms

    Matrix forms are hybrids

    Some hybrids combine a mostly functional

    structure with one or more important

    products or markets, e.g., North America

    Some hybrids combine a mostly divisional

    structure with one or more important

    functions, e.g., marketing

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    We Use a Matrix to

    Organize Roles andRelationships in Business

    Education

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    Global Matrix Structure

    Management

    financing

    parts

    sports utilities

    light trucks

    autos

    Strategic Business units N. America Latin America Europe Asia

    Executive Committee

    Chairman of the Board

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    Combined Functional andDivisional Structure

    Danone Group, 2003

    Chair and CEO Vice Chair and COO

    General

    SecretaryExec VP,

    Finance

    Exec VP,

    Fresh Dairy

    Exec VP,

    Water

    Exec VP,

    Biscuits and

    Cereal Snacks

    Exec VP,

    Asia-PacificExec VP,

    Intl Strategy

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    Intraorganizational Structures

    spiderwebs

    internal networks

    shamrocks

    horizontal keiretsu

    chaebol

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    Mitsubishi Group Network

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    Mitsubishi Village

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    Interorganizational Structures

    Strategic alliances

    Joint ventures

    Partial acquisitions

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    Special Cases

    Family structuresusually hierarchical with a

    patriarch/matriarch or a set of family members

    who divide tasks according to skill or obligation Structures that arise out of national tradition

    German firms always have union representation

    and two levels of boards

    Holding companies

    Virtual organizations

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