Upload
bobktg82
View
236
Download
0
Embed Size (px)
Citation preview
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
1/35
Ch ap ter 1
To accompanyQuant i ta tive Analys is for Management , Eleventh Edi t ion , Global Edi t ionby Render, Stair, and HannaPower Point slides created by Brian Peterson
In t ro du c t ion to
Quant i tat iv e A n alys is
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
2/35
Copyright 2012 Pearson Education 1-2
L earn ing Ob ject iv es
1. Describe the quantitative analysis approach2. Understand the application of quantitative
analysis in a real situation3. Describe the use of modeling in quantitative
analysis4. Use computers and spreadsheet models to
perform quantitative analysis5. Discuss possible problems in using
quantitative analysis6. Perform a break-even analysis
After completing this chapter, students will be able to:
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
3/35
Copyright 2012 Pearson Education 1-3
Chapter Outl in e
1.1 Introduction1.2 What Is Quantitative Analysis?1.3 The Quantitative Analysis Approach
1.4 How to Develop a Quantitative AnalysisModel1.5 The Role of Computers and Spreadsheet
Models in the Quantitative AnalysisApproach
1.6 Possible Problems in the QuantitativeAnalysis Approach
1.7 Implementation Not Just the Final Step
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
4/35
Copyright 2012 Pearson Education 1-4
In t roduc t ion
Mathematical tools have been used forthousands of years.
Quantitative analysis can be applied toa wide variety of problems.Its not enough to just know themathematics of a technique.One must understand the specificapplicability of the technique, itslimitations, and its assumptions.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
5/35
Copyright 2012 Pearson Education 1-5
Exam ples o f Quant i tat ive An alyses
In the mid 1990s, Taco Bell saved over $150million using forecasting and schedulingquantitative analysis models.
NBC television increased revenues by over$200 million between 1996 and 2000 by usingquantitative analysis to develop better salesplans.Continental Airlines saved over $40 million in2001 using quantitative analysis models toquickly recover from weather delays and otherdisruptions.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
6/35
Copyright 2012 Pearson Education 1-6
MeaningfulInformation
QuantitativeAnalysis
Quant i ta t ive analys is is a scientific approachto managerial decision making in which rawdata are processed and manipulated toproduce meaningful information.
Wh at is Qu an t i tat ive A n alys is?
Raw Data
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
7/35Copyright 2012 Pearson Education 1-7
Quant i ta t ive facto rs are data that can beaccurately calculated. Examples include:
Different investment alternativesInterest ratesInventory levelsDemandLabor cost
Quali tat ive factors are more difficult to
quantify but affect the decision process.Examples include:The weatherState and federal legislationTechnological breakthroughs.
Wh at is Qu an t i tat ive A n alys is?
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
8/35Copyright 2012 Pearson Education 1-8
Implementing the Results
Analyzing the Results
Testing the Solution
Developing a Solution
Acquiring Input Data
Developing a Model
The Quant i tat ive A nalys is A pp roach
Defining the Problem
Figure 1.1
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
9/35Copyright 2012 Pearson Education 1-9
Defin ing the Prob lem
Develop a clear and concise statement thatgives direction and meaning to subsequentsteps.
This may be the most important and difficultstep.It is essential to go beyond symptoms andidentify true causes.It may be necessary to concentrate on only afew of the problems selecting the rightproblems is very importantSpecific and measurable objectives may haveto be developed.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
10/35
Copyright 2012 Pearson Education 1-10
Develop ing a Mo del
Quantitative analysis models are realistic,solvable, and understandable mathematicalrepresentations of a situation.
There are different types of models:
$ Advertising
$ S a
l e s
Schematicmodels
Scalemodels
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
11/35
Copyright 2012 Pearson Education 1-11
Develop ing a Mo del
Models generally contain variables(controllable and uncontrollable) andparameters.
Controllable variables are the decisionvariables and are generally unknown.
How many items should be ordered for inventory?Parameters are known quantities that are a
part of the model.What is the holding cost of the inventory?
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
12/35
Copyright 2012 Pearson Education 1-12
A cq uir ing Inp ut Data
Input data must be accurate GIGO rule:
Data may come from a variety of sources such ascompany reports, company documents, interviews,on-site direct measurement, or statistical sampling.
GarbageIn
ProcessGarbage
Out
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
13/35
Copyright 2012 Pearson Education 1-13
Develop ing a Solut io n
The best (optimal) solution to a problem isfound by manipulating the model variablesuntil a solution is found that is practicaland can be implemented.
Common techniques areSolv ing equations.Trial and erro r trying various approachesand picking the best result.Com plete enum erat ion trying all possiblevalues.Using an a lgor i thm a series of repeatingsteps to reach a solution.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
14/35
Copyright 2012 Pearson Education 1-14
Test ing the Solu t ion
Both input data and the model should betested for accuracy before analysis andimplementation.
New data can be collected to test the model.Results should be logical, consistent, andrepresent the real situation.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
15/35
Copyright 2012 Pearson Education 1-15
A naly zing the Resu l ts
Determine the implications of the solution:Implementing results often requires change inan organization.The impact of actions or changes needs to bestudied and understood beforeimplementation.
Sens i t ivi ty analys is determines how muchthe results will change if the model orinput data changes.
Sensitive models should be very thoroughlytested.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
16/35
Copyright 2012 Pearson Education 1-16
Im plem ent ing the Resu l t s
Implementation incorporates the solutioninto the company.
Implementation can be very difficult.
People may be resistant to changes.Many quantitative analysis efforts have failedbecause a good, workable solution was notproperly implemented.
Changes occur over time, so evensuccessful implementations must bemonitored to determine if modifications arenecessary.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
17/35
Copyright 2012 Pearson Education 1-17
Mod el ing in th e Real Wo rld
Quantitative analysis models are usedextensively by real organizations to solvereal problems.
In the real world, quantitative analysismodels can be complex, expensive, anddifficult to sell.Following the steps in the process is animportant component of success.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
18/35
Copyright 2012 Pearson Education 1-18
How To Develop a Qu an t i tat iveA nalys i s Model
A mathematical model of profit:
Profit = Revenue Expenses
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
19/35
Copyright 2012 Pearson Education 1-19
How To Develop a Qu an t i tat iveA nalys i s Model
Expenses can be represented as the sum of fixed andvariable costs. Variable costs are the product of unitcosts times the number of units.
Profit = Revenue (Fixed cost + Variable cost)Profit = (Selling price per unit)(number of units
sold) [Fixed cost + (Variable costs perunit)(Number of units sold)]
Profit = sX [f + vX ]
Profit = sX f vX
wheres = selling price per unit v = variable cost per unitf = fixed cost X = number of units sold
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
20/35
Copyright 2012 Pearson Education 1-20
How To Develop a Qu an t i tat iveA nalys i s Model
Expenses can be represented as the sum of fixed andvariable costs and variable costs are the product ofunit costs times the number of units
Profit = Revenue (Fixed cost + Variable cost)Profit = (Selling price per unit)(number of units
sold) [Fixed cost + (Variable costs perunit)(Number of units sold)]
Profit = sX [f + vX ]
Profit = sX f vX
wheres = selling price per unit v = variable cost per unitf = fixed cost X = number of units sold
The parameters of this modelare f , v , and s as these are theinputs inherent in the model
The decis ion var iab le ofinterest is X
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
21/35
Copyright 2012 Pearson Education 1-21
Pritchetts Precious Time Pieces
Profits = sX f vX
The company buys, sells, and repairs old clocks.Rebuilt springs sell for $10 per unit. Fixed cost ofequipment to build springs is $1,000. Variable costfor spring material is $5 per unit.
s = 10 f = 1,000 v = 5Number of spring sets sold = X
If sales = 0, profits = - f = $1,000 .If sales = 1,000, profits = [(10)(1,000) 1,000 (5)(1,000)]
= $4,000
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
22/35
Copyright 2012 Pearson Education 1-22
Pritchetts Precious Time Pieces
0 = sX f vX, or 0 = ( s v )X f
Companies are often interested in the break-evenp o i n t (BEP). The BEP is the number of units soldthat will result in $0 profit.
Solving for X , we havef = (s v )X
X =
f
s v
BEP =Fixed co s t
(Sell ing pric e per unit) (Variable co st per u nit)
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
23/35
Copyright 2012 Pearson Education 1-23
Pritchetts Precious Time Pieces
0 = sX f vX, or 0 = ( s v )X f
Companies are often interested in their break-evenp o i n t (BEP). The BEP is the number of units soldthat will result in $0 profit.
Solving for X , we havef = (s v )X
X =
f
s v
BEP =Fixed co s t
(Sell ing pric e per unit) (Variable co st per u nit)
BEP for Pritchetts Precious Time Pieces
BEP = $1,000/($10 $5) = 200 units
Sales of less than 200 units of rebuilt springswill result in a loss.Sales of over 200 units of rebuilt springs will
result in a profit.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
24/35
Copyright 2012 Pearson Education 1-24
A dv antages o f Mathem at ical Mod el ing
1. Models can accurately represent reality.2. Models can help a decision maker
formulate problems.3. Models can give us insight and information.4. Models can save time and money in
decision making and problem solving.5. A model may be the only way to solve large
or complex problems in a timely fashion.6. A model can be used to communicate
problems and solutions to others.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
25/35
Copyright 2012 Pearson Education 1-25
Mod els Catego r ized b y Risk
Mathematical models that do not involverisk are called determinis t ic models.
All of the values used in the model areknown with complete certainty.
Mathematical models that involve risk,chance, or uncertainty are calledprobabi l i s t ic models.
Values used in the model are estimatesbased on probabilities.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
26/35
Copyright 2012 Pearson Education 1-26
Com pu ters and Spreads heet Models
QM for WindowsAn easy to usedecision supportsystem for use in
POM and QMcoursesThis is the mainmenu ofquantitativemodels
Program 1.1
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
27/35
Copyright 2012 Pearson Education 1-27
Com pu ters and Spreads heet Models
Excel QMs Main Menu (2010) Works automatically within Excel spreadsheets
Program 1.2
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
28/35
Copyright 2012 Pearson Education 1-28
Com pu ters and Spreads heet Models
SelectingBreak-EvenAnalysis inExcel QM
Program 1.3A
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
29/35
Copyright 2012 Pearson Education 1-29
Com pu ters and Spreads heet Models
Break-EvenAnalysisin Excel
QM
Program 1.3B
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
30/35
Copyright 2012 Pearson Education 1-30
Com pu ters and Spreads heet Models
Using GoalSeek in theBreak-Even
Problem
Program 1.4
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
31/35
Copyright 2012 Pearson Education 1-31
Pos s ib le Prob lem s in theQuant i tat ive A nalys i s Ap pro ach
Defining the problemProblems may not be easily identified.There may be conflicting viewpointsThere may be an impact on otherdepartments.Beginning assumptions may lead to aparticular conclusion.The solution may be outdated.
Developing a modelManagers perception may not fit a textbookmodel.There is a trade-off between complexity andease of understanding.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
32/35
Copyright 2012 Pearson Education 1-32
Pos s ib le Prob lem s in theQuant i tat ive A nalys i s Ap pro ach
Acquiring accurate input dataAccounting data may not be collected forquantitative problems.
The validity of the data may be suspect.Developing an appropriate solution
The mathematics may be hard to understand.
Having only one answer may be limiting.Testing the solution for validityAnalyzing the results in terms of the whole
organization
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
33/35
Copyright 2012 Pearson Education 1-33
Implementa t ion Not J u s t th e Final Step
There may be an institutional lack ofcommitment and resistance to change.
Management may fear the use of formalanalysis processes will reduce theirdecision-making power.Action-oriented managers may wantquick and dirty techniques. Management support and userinvolvement are important.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
34/35
Copyright 2012 Pearson Education 1-34
Implementa t ion Not J u s t th e Final Step
There may be a lack of commitmentby quantitative analysts.
Analysts should be involved with theproblem and care about the solution.Analysts should work with users andtake their feelings into account.
8/12/2019 Chapter 1_ SP Introductionrsh_qam11_ch01 GE
35/35
Copyr igh t
All rights reserved. No part of this publication may bereproduced, stored in a retrieval system, or transmitted, inany form or by any means, electronic, mechanical,photocopying, recording, or otherwise, without the priorwritten permission of the publisher. Printed in the UnitedStates of America.