Chaparral Steel – The Learning Factory

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    Prepared by Group 7

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    Introduction to Chaparral Steel Founded in 1973 in Texas as a JV Texas Industries and

    Co-Steel International Ltd

    Texas Industries bought out Co-Steels share ofChaparral in 1985

    20% of Chaparral is offered in a public offering in 1988in which over 95% of Chaparral employees became

    shareholdersA small player out to break all the rules in an

    industry dominated by huge giants

    Highly skilled management

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    HR Practices at Chaparral They hired mostly enthusiastic farmworkers with no

    background in steel as shop-floor workers

    Mgmt. stressed on Individual Growth and Teamworkand created a very conducive environment to attractand retain talent

    Employees at all level were continuously undergoing

    training and development programs on and off the job Healthy job rotation also helped maximize exposure

    and learning

    Only 3 layers between CEO and shop-floor employee

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    Ownership Among Employees Employees showed high level of ownership and would

    be ready to play any role that the company demanded,whether it was in their area or not

    Even Shop-floor Employees carried business cardsreading member of the sales force and visitedcustomer sites

    Supervisors were rendered unnecessary and teamsbecame self-managed so that the supervisors could beallocated elsewhere when needed

    Employees: We want to do the best we possibly can

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    High Productivity and QualityAmong minimills, Chaparral already had the record

    for best productivity, using only 1.8 labor hours per ton

    By 1990, it set a new record of 1.4 labor hours per ton,as compared to the national average of 2.2 forminimills and 4.6 of the bigger integrated mills

    Its quality was also equally good. Chaparral was the 1st

    American company and 2nd

    company outside Japan toget the Japanese Industrial Standard Certification,award to companies with consistent high quality.

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    Innovation at Chaparral Despite not having a separate R&D department,

    Chaparral was highly innovative and had cutting edge,state-of-the-art technology

    Huge amounts were invested on R&D, to the shock ofsuppliers

    The whole factory was an R&D center and every

    employee was a research scientist Innovation was made a routine activity, and was kept

    alive by the freedom to perform and fail