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LBMA / LPPM Precious Metals Conference 2012 (13 November 2012, 9 am)
Presentation by Mr. Kent Wong, Managing Director, Chow Tai Fook
“Changing Trends in the Chinese Jewellery Market”
SUGGESTED INTRODUCTION OF KENT BY MODERATOR
<SLIDE 1 then SLIDE 2 as holding slide>
• Kent Wong started with the company in 1977 and worked his way
up from apprentice, through manufacturing and retail assignments.
He was responsible for developing the Group’s business in China
beginning in 1999, and became Managing Director of the Group
last year. Chow Tai Fook is the market leader in Greater China
and is now the largest publicly listed jewellery retailer in the world
• A very well-respected industry professional, Kent knows the
jewellery business inside and out. Over half of Chow Tai Fook’s
revenues come from gold products, so he is an excellent person to
tell us about trends in the Chinese gold jewellery market. Kent?
INTRODUCTION – THE INDUSTRY IS CHANGING
Thank you, Philip. As many of you may already know, China is the
fastest growing market for gold jewellery. But do you know the
answers to these two questions: Firstly, what is behind this rise in
demand? Secondly, what are customers buying? Well, as the
jeweller with the largest market share in China, we actually have
some very interesting insight to share. [PAUSE] We can see that
2
consumers are gradually changing their buying behaviour, and the
jewellery industry is changing with them. [PAUSE]
I think most of you know that Chinese people like to buy pure gold
jewellery. <SLIDE 3> Mainland China’s GDP increased 7.7% year-on-
year in the last three quarters with retail sales of consumer products
increasing by over 14%. Chinese people have more spending power
and they are buying more jewellery, including pure gold jewellery. In
fact, there’s a very long tradition, dating back to the Xia dynasty,
which was the first dynasty in China about 4,000 years ago, that gold
jewellery gifts should be part of a bride’s dowry. <SLIDE 4> There is
also an age-old tradition of giving jewellery gifts at weddings, births,
Chinese holidays, birthdays and anniversaries. [PAUSE] We have
some Westerners in today’s audience, but you do not buy the same
kind of gold we Chinese buy, right? [PAUSE – LOOK INTO CROWD]
You like to buy 14 karat or 18 karat gold jewellery, because it is
harder and more durable. In China and India, people traditionally
prefer pure, 24 karat gold jewellery or “足金” (Zu Jin) in Chinese,
mostly because the high purity of gold is more valuable and a better
investment. [PAUSE] We could generalise by saying that
Westerners buy gold jewellery for decoration, [PAUSE] but Asians
buy it for both decoration and as an investment. In fact, some
3
customers sell their gold back to the jewellers and we also offer that
option. This practice of repurchase of gold jewellery has been
common in Chinese society from ancient time right up to the present
day.
DESIGN AND INNOVATION COMMAND A PREMIUM
So what is changing in China? Well, these days, many buyers are
young people and our buyers seem, on average, to be getting
younger and younger as time goes by. Different age customers
display different philosophies and buying habits. Young people today
are better educated and more exposed to modern styles, so they
naturally want trendy items and care a lot about design. They do not
want to wear “their mother’s jewellery” [PAUSE-SMILE], and they
want to say something about their own personalities through the
jewellery they wear. [PAUSE]
So what does this means to us as a business? Well, it is good news.
Unique jewellery designs command better margins. The same theory
applies to our gold jewellery business. <Slide 5> Traditionally,
Chinese jewellers like us sold gold jewellery by weight, and that is
very common not only in China, but in India and the Middle East.
Since the 1990s, however, there has been a shift in tastes and
demand, and Chinese consumers have begun to care more about
4
design, style, and fashion. <Slide 6> This allows us to sell more pure
24 karat gold jewellery at a premium, rather than by weight.
(PAUSE) Frankly, we believe those who only sell traditional gold
jewellery by weight in China will have a hard time surviving in today’s
market, particularly considering the changing consumer preferences.
Unless they can invest in design, marketing, branding, and create
more desirable products, they won’t be able to survive. So, I see a
consolidation process in the industry is now working, and larger
jewellery players like ours will prevail.
EXAMPLES OF POPULAR JEWELLERY TODAY
Now, let me describe and even show you the kind of 24 karat gold
jewellery that is popular in China today. <SLIDE 7-8>
(1) Look at this line of Disney-licensed gold jewelry, which includes,
for example, our Winnie the Pooh collection. This is sold at a
premium. [REFER TO SLIDE 7]
(2) We set some of our gold jewellery with both precious and semi-
precious stone such as a diamond, tourmaline or tanzanite, and
other materials such as pearl. Here is an example of what sells
well. [REFER TO SLIDE 8]
5
(3) Another increasingly popular category is what we call “hard gold.”
<SLIDE 8 Cont’d> Through special new technology, called electro-
forming, we can raise the hardness of 24 karat gold to be almost
as hard as 18 karat gold, yet still pure, and thus the design of gold
jewellery can be more flexible and diverse; our customers don’t
need to worry about the limitation of gold’s softness. We can also
make it hollow, so that it looks bigger; which is something that
young customers find very appealing. See these two bangle
bracelets and you can tell the difference. [HOLD UP] The one on
the left is hard and hollow, and the one on the right is the
traditional, soft 24 karat gold. If any of you want a closer look after
this panel discussion I welcome you to come up and take a look.
The gold jewellery industry has to innovate with new ideas in order
to create demand, and at Chow Tai Fook we are at the forefront of
that innovation. The innovation and design of the products is what
our younger customers are paying for, and these sales earn higher
margins.
TREND TOWARD GEM-SET JEWELLERY
It is also extremely important to note that we are seeing
encouraging growth in the level of demand for gem-set jewellery.
Pure gold is regarded as less trendy by some of our customers,
6
and for that reason diamonds and precious stones are an
increasingly important part of our business. Again, design is
important. To meet these changing customer preferences, we
have devoted a lot of effort to innovative design, e.g. we added
trendy elements to the traditional wedding bangles and attracted a
lot of young customers (POINT TO <SLIDE 9>). Another
important trend to note is the growing demand for gold jewellery
from customers in Tier 3 and 4 cities. <SLIDE 10> According to
research done by Frost & Sullivan, Tier 3 and 4 cities are going to
be the major growth driver of China’s jewellery market. Frost &
Sullivan predicts that Tier 3 and 4 cities will account for more than
40% of China’s total jewellery market by 2015, up from 34% in
2010 and 29% in 2006. We saw this trend years ago and have
already been strengthening our presence in China’s lower tier
cities where we can capture this growing demand. Currently, we
have about 1,700 points of sale in over 390 cities in China, and we
aim to open approximately 200 points of sale per year in mainland
China. Nowadays, e-commerce has been a powerful retail channel
in China. Jewellers also regard this as a chance to increase sales
by diversifying their client base and expanding their customer
reach. Take Chow Tai Fook as an example, <SLIDE 11> we have
developed our own eShop and more than 10 online channels at
7
Tmall, 360Buy and others. We are continuously ranked as the
“Best Selling Jewellery Brand” on Tmall. We believe e-commerce
will become more and more important in China in the future.
[PAUSE] We are proud to sell both the Chinese style as well as
international style gold jewellery that rival other high end luxury
brands. <SLIDE 12> One of Chow Tai Fook’s key strengths is that
we have over 80-years of brand heritage. Another strength is our
vertically integrated business model. We understand Chinese
customer needs, and we are very confident that we can offer them
exactly what they want in our stores.
Thank you for having me here today, and I am happy to take
questions.
[END]
1
LBMA / LPPM Precious Metals Conference 2012 (13 November 2012, 9 am)
Presentation by Mr. Kent Wong, Managing Director, Chow Tai Fook
“Changing Trends in the Chinese Jewellery Market”
SUGGESTED INTRODUCTION OF KENT BY MODERATOR
<SLIDE 1 then SLIDE 2 as holding slide>
• Kent Wong started with the company in 1977 and worked his way
up from apprentice, through manufacturing and retail assignments.
He was responsible for developing the Group’s business in China
beginning in 1999, and became Managing Director of the Group
last year. Chow Tai Fook is the market leader in Greater China
and is now the largest publicly listed jewellery retailer in the world
• A very well-respected industry professional, Kent knows the
jewellery business inside and out. Over half of Chow Tai Fook’s
revenues come from gold products, so he is an excellent person to
tell us about trends in the Chinese gold jewellery market. Kent?
INTRODUCTION – THE INDUSTRY IS CHANGING
Thank you, Philip. As many of you may already know, China is the
fastest growing market for gold jewellery. But do you know the
answers to these two questions: Firstly, what is behind this rise in
demand? Secondly, what are customers buying? Well, as the
jeweller with the largest market share in China, we actually have
some very interesting insight to share. [PAUSE] We can see that
2
consumers are gradually changing their buying behaviour, and the
jewellery industry is changing with them. [PAUSE]
I think most of you know that Chinese people like to buy pure gold
jewellery. <SLIDE 3> Mainland China’s GDP increased 7.7% year-on-
year in the last three quarters with retail sales of consumer products
increasing by over 14%. Chinese people have more spending power
and they are buying more jewellery, including pure gold jewellery. In
fact, there’s a very long tradition, dating back to the Xia dynasty,
which was the first dynasty in China about 4,000 years ago, that gold
jewellery gifts should be part of a bride’s dowry. <SLIDE 4> There is
also an age-old tradition of giving jewellery gifts at weddings, births,
Chinese holidays, birthdays and anniversaries. [PAUSE] We have
some Westerners in today’s audience, but you do not buy the same
kind of gold we Chinese buy, right? [PAUSE – LOOK INTO CROWD]
You like to buy 14 karat or 18 karat gold jewellery, because it is
harder and more durable. In China and India, people traditionally
prefer pure, 24 karat gold jewellery or “足金” (Zu Jin) in Chinese,
mostly because the high purity of gold is more valuable and a better
investment. [PAUSE] We could generalise by saying that
Westerners buy gold jewellery for decoration, [PAUSE] but Asians
buy it for both decoration and as an investment. In fact, some
3
customers sell their gold back to the jewellers and we also offer that
option. This practice of repurchase of gold jewellery has been
common in Chinese society from ancient time right up to the present
day.
DESIGN AND INNOVATION COMMAND A PREMIUM
So what is changing in China? Well, these days, many buyers are
young people and our buyers seem, on average, to be getting
younger and younger as time goes by. Different age customers
display different philosophies and buying habits. Young people today
are better educated and more exposed to modern styles, so they
naturally want trendy items and care a lot about design. They do not
want to wear “their mother’s jewellery” [PAUSE-SMILE], and they
want to say something about their own personalities through the
jewellery they wear. [PAUSE]
So what does this means to us as a business? Well, it is good news.
Unique jewellery designs command better margins. The same theory
applies to our gold jewellery business. <Slide 5> Traditionally,
Chinese jewellers like us sold gold jewellery by weight, and that is
very common not only in China, but in India and the Middle East.
Since the 1990s, however, there has been a shift in tastes and
demand, and Chinese consumers have begun to care more about
4
design, style, and fashion. <Slide 6> This allows us to sell more pure
24 karat gold jewellery at a premium, rather than by weight.
(PAUSE) Frankly, we believe those who only sell traditional gold
jewellery by weight in China will have a hard time surviving in today’s
market, particularly considering the changing consumer preferences.
Unless they can invest in design, marketing, branding, and create
more desirable products, they won’t be able to survive. So, I see a
consolidation process in the industry is now working, and larger
jewellery players like ours will prevail.
EXAMPLES OF POPULAR JEWELLERY TODAY
Now, let me describe and even show you the kind of 24 karat gold
jewellery that is popular in China today. <SLIDE 7-8>
(1) Look at this line of Disney-licensed gold jewelry, which includes,
for example, our Winnie the Pooh collection. This is sold at a
premium. [REFER TO SLIDE 7]
(2) We set some of our gold jewellery with both precious and semi-
precious stone such as a diamond, tourmaline or tanzanite, and
other materials such as pearl. Here is an example of what sells
well. [REFER TO SLIDE 8]
5
(3) Another increasingly popular category is what we call “hard gold.”
<SLIDE 8 Cont’d> Through special new technology, called electro-
forming, we can raise the hardness of 24 karat gold to be almost
as hard as 18 karat gold, yet still pure, and thus the design of gold
jewellery can be more flexible and diverse; our customers don’t
need to worry about the limitation of gold’s softness. We can also
make it hollow, so that it looks bigger; which is something that
young customers find very appealing. See these two bangle
bracelets and you can tell the difference. [HOLD UP] The one on
the left is hard and hollow, and the one on the right is the
traditional, soft 24 karat gold. If any of you want a closer look after
this panel discussion I welcome you to come up and take a look.
The gold jewellery industry has to innovate with new ideas in order
to create demand, and at Chow Tai Fook we are at the forefront of
that innovation. The innovation and design of the products is what
our younger customers are paying for, and these sales earn higher
margins.
TREND TOWARD GEM-SET JEWELLERY
It is also extremely important to note that we are seeing
encouraging growth in the level of demand for gem-set jewellery.
Pure gold is regarded as less trendy by some of our customers,
6
and for that reason diamonds and precious stones are an
increasingly important part of our business. Again, design is
important. To meet these changing customer preferences, we
have devoted a lot of effort to innovative design, e.g. we added
trendy elements to the traditional wedding bangles and attracted a
lot of young customers (POINT TO <SLIDE 9>). Another
important trend to note is the growing demand for gold jewellery
from customers in Tier 3 and 4 cities. <SLIDE 10> According to
research done by Frost & Sullivan, Tier 3 and 4 cities are going to
be the major growth driver of China’s jewellery market. Frost &
Sullivan predicts that Tier 3 and 4 cities will account for more than
40% of China’s total jewellery market by 2015, up from 34% in
2010 and 29% in 2006. We saw this trend years ago and have
already been strengthening our presence in China’s lower tier
cities where we can capture this growing demand. Currently, we
have about 1,700 points of sale in over 390 cities in China, and we
aim to open approximately 200 points of sale per year in mainland
China. Nowadays, e-commerce has been a powerful retail channel
in China. Jewellers also regard this as a chance to increase sales
by diversifying their client base and expanding their customer
reach. Take Chow Tai Fook as an example, <SLIDE 11> we have
developed our own eShop and more than 10 online channels at
7
Tmall, 360Buy and others. We are continuously ranked as the
“Best Selling Jewellery Brand” on Tmall. We believe e-commerce
will become more and more important in China in the future.
[PAUSE] We are proud to sell both the Chinese style as well as
international style gold jewellery that rival other high end luxury
brands. <SLIDE 12> One of Chow Tai Fook’s key strengths is that
we have over 80-years of brand heritage. Another strength is our
vertically integrated business model. We understand Chinese
customer needs, and we are very confident that we can offer them
exactly what they want in our stores.
Thank you for having me here today, and I am happy to take
questions.
[END]
1
LBMA / LPPM Precious Metals Conference 2012 (13 November 2012, 9 am)
Presentation by Mr. Kent Wong, Managing Director, Chow Tai Fook
“Changing Trends in the Chinese Jewellery Market”
SUGGESTED INTRODUCTION OF KENT BY MODERATOR
<SLIDE 1 then SLIDE 2 as holding slide>
• Kent Wong started with the company in 1977 and worked his way
up from apprentice, through manufacturing and retail assignments.
He was responsible for developing the Group’s business in China
beginning in 1999, and became Managing Director of the Group
last year. Chow Tai Fook is the market leader in Greater China
and is now the largest publicly listed jewellery retailer in the world
• A very well-respected industry professional, Kent knows the
jewellery business inside and out. Over half of Chow Tai Fook’s
revenues come from gold products, so he is an excellent person to
tell us about trends in the Chinese gold jewellery market. Kent?
INTRODUCTION – THE INDUSTRY IS CHANGING
Thank you, Philip. As many of you may already know, China is the
fastest growing market for gold jewellery. But do you know the
answers to these two questions: Firstly, what is behind this rise in
demand? Secondly, what are customers buying? Well, as the
jeweller with the largest market share in China, we actually have
some very interesting insight to share. [PAUSE] We can see that
2
consumers are gradually changing their buying behaviour, and the
jewellery industry is changing with them. [PAUSE]
I think most of you know that Chinese people like to buy pure gold
jewellery. <SLIDE 3> Mainland China’s GDP increased 7.7% year-on-
year in the last three quarters with retail sales of consumer products
increasing by over 14%. Chinese people have more spending power
and they are buying more jewellery, including pure gold jewellery. In
fact, there’s a very long tradition, dating back to the Xia dynasty,
which was the first dynasty in China about 4,000 years ago, that gold
jewellery gifts should be part of a bride’s dowry. <SLIDE 4> There is
also an age-old tradition of giving jewellery gifts at weddings, births,
Chinese holidays, birthdays and anniversaries. [PAUSE] We have
some Westerners in today’s audience, but you do not buy the same
kind of gold we Chinese buy, right? [PAUSE – LOOK INTO CROWD]
You like to buy 14 karat or 18 karat gold jewellery, because it is
harder and more durable. In China and India, people traditionally
prefer pure, 24 karat gold jewellery or “足金” (Zu Jin) in Chinese,
mostly because the high purity of gold is more valuable and a better
investment. [PAUSE] We could generalise by saying that
Westerners buy gold jewellery for decoration, [PAUSE] but Asians
buy it for both decoration and as an investment. In fact, some
3
customers sell their gold back to the jewellers and we also offer that
option. This practice of repurchase of gold jewellery has been
common in Chinese society from ancient time right up to the present
day.
DESIGN AND INNOVATION COMMAND A PREMIUM
So what is changing in China? Well, these days, many buyers are
young people and our buyers seem, on average, to be getting
younger and younger as time goes by. Different age customers
display different philosophies and buying habits. Young people today
are better educated and more exposed to modern styles, so they
naturally want trendy items and care a lot about design. They do not
want to wear “their mother’s jewellery” [PAUSE-SMILE], and they
want to say something about their own personalities through the
jewellery they wear. [PAUSE]
So what does this means to us as a business? Well, it is good news.
Unique jewellery designs command better margins. The same theory
applies to our gold jewellery business. <Slide 5> Traditionally,
Chinese jewellers like us sold gold jewellery by weight, and that is
very common not only in China, but in India and the Middle East.
Since the 1990s, however, there has been a shift in tastes and
demand, and Chinese consumers have begun to care more about
4
design, style, and fashion. <Slide 6> This allows us to sell more pure
24 karat gold jewellery at a premium, rather than by weight.
(PAUSE) Frankly, we believe those who only sell traditional gold
jewellery by weight in China will have a hard time surviving in today’s
market, particularly considering the changing consumer preferences.
Unless they can invest in design, marketing, branding, and create
more desirable products, they won’t be able to survive. So, I see a
consolidation process in the industry is now working, and larger
jewellery players like ours will prevail.
EXAMPLES OF POPULAR JEWELLERY TODAY
Now, let me describe and even show you the kind of 24 karat gold
jewellery that is popular in China today. <SLIDE 7-8>
(1) Look at this line of Disney-licensed gold jewelry, which includes,
for example, our Winnie the Pooh collection. This is sold at a
premium. [REFER TO SLIDE 7]
(2) We set some of our gold jewellery with both precious and semi-
precious stone such as a diamond, tourmaline or tanzanite, and
other materials such as pearl. Here is an example of what sells
well. [REFER TO SLIDE 8]
5
(3) Another increasingly popular category is what we call “hard gold.”
<SLIDE 8 Cont’d> Through special new technology, called electro-
forming, we can raise the hardness of 24 karat gold to be almost
as hard as 18 karat gold, yet still pure, and thus the design of gold
jewellery can be more flexible and diverse; our customers don’t
need to worry about the limitation of gold’s softness. We can also
make it hollow, so that it looks bigger; which is something that
young customers find very appealing. See these two bangle
bracelets and you can tell the difference. [HOLD UP] The one on
the left is hard and hollow, and the one on the right is the
traditional, soft 24 karat gold. If any of you want a closer look after
this panel discussion I welcome you to come up and take a look.
The gold jewellery industry has to innovate with new ideas in order
to create demand, and at Chow Tai Fook we are at the forefront of
that innovation. The innovation and design of the products is what
our younger customers are paying for, and these sales earn higher
margins.
TREND TOWARD GEM-SET JEWELLERY
It is also extremely important to note that we are seeing
encouraging growth in the level of demand for gem-set jewellery.
Pure gold is regarded as less trendy by some of our customers,
6
and for that reason diamonds and precious stones are an
increasingly important part of our business. Again, design is
important. To meet these changing customer preferences, we
have devoted a lot of effort to innovative design, e.g. we added
trendy elements to the traditional wedding bangles and attracted a
lot of young customers (POINT TO <SLIDE 9>). Another
important trend to note is the growing demand for gold jewellery
from customers in Tier 3 and 4 cities. <SLIDE 10> According to
research done by Frost & Sullivan, Tier 3 and 4 cities are going to
be the major growth driver of China’s jewellery market. Frost &
Sullivan predicts that Tier 3 and 4 cities will account for more than
40% of China’s total jewellery market by 2015, up from 34% in
2010 and 29% in 2006. We saw this trend years ago and have
already been strengthening our presence in China’s lower tier
cities where we can capture this growing demand. Currently, we
have about 1,700 points of sale in over 390 cities in China, and we
aim to open approximately 200 points of sale per year in mainland
China. Nowadays, e-commerce has been a powerful retail channel
in China. Jewellers also regard this as a chance to increase sales
by diversifying their client base and expanding their customer
reach. Take Chow Tai Fook as an example, <SLIDE 11> we have
developed our own eShop and more than 10 online channels at
7
Tmall, 360Buy and others. We are continuously ranked as the
“Best Selling Jewellery Brand” on Tmall. We believe e-commerce
will become more and more important in China in the future.
[PAUSE] We are proud to sell both the Chinese style as well as
international style gold jewellery that rival other high end luxury
brands. <SLIDE 12> One of Chow Tai Fook’s key strengths is that
we have over 80-years of brand heritage. Another strength is our
vertically integrated business model. We understand Chinese
customer needs, and we are very confident that we can offer them
exactly what they want in our stores.
Thank you for having me here today, and I am happy to take
questions.
[END]
1
LBMA / LPPM Precious Metals Conference 2012 (13 November 2012, 9 am)
Presentation by Mr. Kent Wong, Managing Director, Chow Tai Fook
“Changing Trends in the Chinese Jewellery Market”
SUGGESTED INTRODUCTION OF KENT BY MODERATOR
<SLIDE 1 then SLIDE 2 as holding slide>
• Kent Wong started with the company in 1977 and worked his way
up from apprentice, through manufacturing and retail assignments.
He was responsible for developing the Group’s business in China
beginning in 1999, and became Managing Director of the Group
last year. Chow Tai Fook is the market leader in Greater China
and is now the largest publicly listed jewellery retailer in the world
• A very well-respected industry professional, Kent knows the
jewellery business inside and out. Over half of Chow Tai Fook’s
revenues come from gold products, so he is an excellent person to
tell us about trends in the Chinese gold jewellery market. Kent?
INTRODUCTION – THE INDUSTRY IS CHANGING
Thank you, Philip. As many of you may already know, China is the
fastest growing market for gold jewellery. But do you know the
answers to these two questions: Firstly, what is behind this rise in
demand? Secondly, what are customers buying? Well, as the
jeweller with the largest market share in China, we actually have
some very interesting insight to share. [PAUSE] We can see that
2
consumers are gradually changing their buying behaviour, and the
jewellery industry is changing with them. [PAUSE]
I think most of you know that Chinese people like to buy pure gold
jewellery. <SLIDE 3> Mainland China’s GDP increased 7.7% year-on-
year in the last three quarters with retail sales of consumer products
increasing by over 14%. Chinese people have more spending power
and they are buying more jewellery, including pure gold jewellery. In
fact, there’s a very long tradition, dating back to the Xia dynasty,
which was the first dynasty in China about 4,000 years ago, that gold
jewellery gifts should be part of a bride’s dowry. <SLIDE 4> There is
also an age-old tradition of giving jewellery gifts at weddings, births,
Chinese holidays, birthdays and anniversaries. [PAUSE] We have
some Westerners in today’s audience, but you do not buy the same
kind of gold we Chinese buy, right? [PAUSE – LOOK INTO CROWD]
You like to buy 14 karat or 18 karat gold jewellery, because it is
harder and more durable. In China and India, people traditionally
prefer pure, 24 karat gold jewellery or “足金” (Zu Jin) in Chinese,
mostly because the high purity of gold is more valuable and a better
investment. [PAUSE] We could generalise by saying that
Westerners buy gold jewellery for decoration, [PAUSE] but Asians
buy it for both decoration and as an investment. In fact, some
3
customers sell their gold back to the jewellers and we also offer that
option. This practice of repurchase of gold jewellery has been
common in Chinese society from ancient time right up to the present
day.
DESIGN AND INNOVATION COMMAND A PREMIUM
So what is changing in China? Well, these days, many buyers are
young people and our buyers seem, on average, to be getting
younger and younger as time goes by. Different age customers
display different philosophies and buying habits. Young people today
are better educated and more exposed to modern styles, so they
naturally want trendy items and care a lot about design. They do not
want to wear “their mother’s jewellery” [PAUSE-SMILE], and they
want to say something about their own personalities through the
jewellery they wear. [PAUSE]
So what does this means to us as a business? Well, it is good news.
Unique jewellery designs command better margins. The same theory
applies to our gold jewellery business. <Slide 5> Traditionally,
Chinese jewellers like us sold gold jewellery by weight, and that is
very common not only in China, but in India and the Middle East.
Since the 1990s, however, there has been a shift in tastes and
demand, and Chinese consumers have begun to care more about
4
design, style, and fashion. <Slide 6> This allows us to sell more pure
24 karat gold jewellery at a premium, rather than by weight.
(PAUSE) Frankly, we believe those who only sell traditional gold
jewellery by weight in China will have a hard time surviving in today’s
market, particularly considering the changing consumer preferences.
Unless they can invest in design, marketing, branding, and create
more desirable products, they won’t be able to survive. So, I see a
consolidation process in the industry is now working, and larger
jewellery players like ours will prevail.
EXAMPLES OF POPULAR JEWELLERY TODAY
Now, let me describe and even show you the kind of 24 karat gold
jewellery that is popular in China today. <SLIDE 7-8>
(1) Look at this line of Disney-licensed gold jewelry, which includes,
for example, our Winnie the Pooh collection. This is sold at a
premium. [REFER TO SLIDE 7]
(2) We set some of our gold jewellery with both precious and semi-
precious stone such as a diamond, tourmaline or tanzanite, and
other materials such as pearl. Here is an example of what sells
well. [REFER TO SLIDE 8]
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(3) Another increasingly popular category is what we call “hard gold.”
<SLIDE 8 Cont’d> Through special new technology, called electro-
forming, we can raise the hardness of 24 karat gold to be almost
as hard as 18 karat gold, yet still pure, and thus the design of gold
jewellery can be more flexible and diverse; our customers don’t
need to worry about the limitation of gold’s softness. We can also
make it hollow, so that it looks bigger; which is something that
young customers find very appealing. See these two bangle
bracelets and you can tell the difference. [HOLD UP] The one on
the left is hard and hollow, and the one on the right is the
traditional, soft 24 karat gold. If any of you want a closer look after
this panel discussion I welcome you to come up and take a look.
The gold jewellery industry has to innovate with new ideas in order
to create demand, and at Chow Tai Fook we are at the forefront of
that innovation. The innovation and design of the products is what
our younger customers are paying for, and these sales earn higher
margins.
TREND TOWARD GEM-SET JEWELLERY
It is also extremely important to note that we are seeing
encouraging growth in the level of demand for gem-set jewellery.
Pure gold is regarded as less trendy by some of our customers,
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and for that reason diamonds and precious stones are an
increasingly important part of our business. Again, design is
important. To meet these changing customer preferences, we
have devoted a lot of effort to innovative design, e.g. we added
trendy elements to the traditional wedding bangles and attracted a
lot of young customers (POINT TO <SLIDE 9>). Another
important trend to note is the growing demand for gold jewellery
from customers in Tier 3 and 4 cities. <SLIDE 10> According to
research done by Frost & Sullivan, Tier 3 and 4 cities are going to
be the major growth driver of China’s jewellery market. Frost &
Sullivan predicts that Tier 3 and 4 cities will account for more than
40% of China’s total jewellery market by 2015, up from 34% in
2010 and 29% in 2006. We saw this trend years ago and have
already been strengthening our presence in China’s lower tier
cities where we can capture this growing demand. Currently, we
have about 1,700 points of sale in over 390 cities in China, and we
aim to open approximately 200 points of sale per year in mainland
China. Nowadays, e-commerce has been a powerful retail channel
in China. Jewellers also regard this as a chance to increase sales
by diversifying their client base and expanding their customer
reach. Take Chow Tai Fook as an example, <SLIDE 11> we have
developed our own eShop and more than 10 online channels at
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Tmall, 360Buy and others. We are continuously ranked as the
“Best Selling Jewellery Brand” on Tmall. We believe e-commerce
will become more and more important in China in the future.
[PAUSE] We are proud to sell both the Chinese style as well as
international style gold jewellery that rival other high end luxury
brands. <SLIDE 12> One of Chow Tai Fook’s key strengths is that
we have over 80-years of brand heritage. Another strength is our
vertically integrated business model. We understand Chinese
customer needs, and we are very confident that we can offer them
exactly what they want in our stores.
Thank you for having me here today, and I am happy to take
questions.
[END]