Change Management& Risk Management

JUMP – Joint event on Growth

WAGGGS / WOSM

Who moved my cheese?

Define change

”Change is the window through which the future enters your life.“

Define change management

Change management means to plan, initiate, realise, control, and finally stabilise change processes on both corporate and personal level.

It is therefore: the process that controls how change is proposed, evaluated, implemented, and released.

Emotional response to change

Emotional response to change

Contentment

Content & without a change need or demand.

Sustaining a good working system.

Life is good.

Denial

Not always bad.

Focused on other things.

First: people typically submerge the pressures of change.

With persistence: change becomes annoyance.

ConfusionYou're neither here nor there.

The old way is unravelled, the new way unclear.

Living in this room means living with uncertainty.

Start putting together pieces of the puzzle, if only tentatively.

5. New picture? Leave Confusion Room.

Renewal

Lots of possibilities for great solution or outcome to the change.

Be sure to have structure, but,,, not too much!

The lesson

Keep your sense of perspective and humour as you make the tour of the Four Room Apartment.

Kotter’s model in short

1. Increase sense of urgency to change.

2. Build the guiding team/coal.

3. Create a vision

4. Communicate the vision

5. Empower action

6. Plan and create short-term wins.

7. Consolidate improvement

8. Institutionalise the change

Don’t change just for the sake of

change!

Face the challenge that change presents to you

and turn it into an opportunity

Group work• Which obstacles are you experiencing in your

MOs/NSOs and how can you overcome them?• Has your MO/NSO included systematic change

management in their strategic growth plan?– If no, why not?

– If yes, what are the basic elements and how is it working out for you (what‘s good and what needs adjusting)?

• What kind of support would your MOs/NSOs need from the Region, if any?

Risk management

Key risks

Physical risks (accidents, natural disasters etc.)

Child protection (abuse – emotional, physical, sexual)

Financial risks

Risk management processEstablishing a context for risk management policy

Communicating risk management

Identification of risks

Analysis of their potential effects

Evaluation of risks (likelihood, consequenses and imptacts)

Implementation of preventive and/or reactive measures

Effective supervision and repetitive revision of the process

In short

Two parts of risk management:

- Risk Assessment (context, identification, analaysis and evaluation)

- Management Process (treatment, monitoring, review and communication)

National risk management policy

- Understood, implemented and maintained

Different levels

Individual members

Managers/professional staff

Local groups – Districts - Regions

NSO as a whole

- Consider all issues from “On up” and “Two down” perspective

- Shared ownership of every member

Physical risk management

Identify events/activities that might involve risks of physical injuries

Take safety measures to prevent/reduce accidents

Response plans

Financial risk management

To ensure that MOs/NSOs don’t become insolvent or unviable – and hence unable to deliver the youth programme.

Child protection

Understand child abuse

Indentify child abuse

Respond to suspected or known child abuse

Prevention

Training

Privacy - confidentiality

Child Protection Tool Kit

Principle 1Regcognise that children and young people have rights as individuals and treat them with dignity and respect

Principle 2

Recognise that general welfare, health and full development of children and young people always come first and protects them from harm of all kinds

CPTK cont.

Principle 3

Adopt a policy statement on safeguarding the welfare of young people and protecting them from harm

Principle 4

Raise awareness about what children and young people are entitled to be protected from

CPTK cont.

Principle 5

Plan the work of the organization so as to minimize opportunities for young people to suffer harm and protect adult leaders from situations which could cause concern

Principle 6

Adopt and consistently apply clearly defined methods of recruiting staff and volunteers

CPTK cont.

Principle 7

Integrate child protection skills and awareness training into training programmes for all staff and volunteers

Principle 8

Reporting concerns

Tool Kits

Guidelines on Risk Management Policy (APR)

Strategic Planning Tool Kit

Child Protection Tool Kit

Euro Scout Doc

And more