Chamber Connect December Issue

Tauranga Chamber Of Commerce | 1

ConnectThe Bay’s Online Business Magazine

December 2013

Latest Business News Events Opportunities

BuildingBetterBusiness


Connect DECEMBER 2013

Chamber of Commerce TaurangaSmart Business Centre

65 Chapel StreetTauranga 3110

Ph: (64) 7 577 9823

In This Issue

Up close and

personal - with

Michael Cooney,

Cooney Lees

Morgan

Page ........... 6

Proposed Tauranga

Marine Precinct

Page ................. 4

Rugby Sevens

opens up new

opportunities in

the Bay ......... 5

Connect


Welcome to the spring edition of Connect Magazine.

Don’t you just love the longer daylight hours; the warmth; the inherent optimism of spring?

Spring is the opportunity to start afresh and anew, and for numerous people that’s what Tauranga is all about.

Thousands of families every year commence new beginnings in a city with a culture that values the new and the novel. Optimism and positivity are our mantras, and with them comes confidence. More than any other city our thinking is fresh, novel, innovative, original, unique and imaginative.

Twenty two years ago in 1991 our population was barely 67,000 and now it’s almost 115,000 - a surge of 48,000 people or 72%. That’s a big chunk of today’s citizens who arrived with hope and optimism as their primary frame of mind. Most newcomers don’t know the city well and have arrived on a leap of faith. They may have friends or relatives who are contented residents who they want be near to, or they’ve heard positive stories about the city, or they’ve enjoyed happy holidays here. The common denominator is that they all hope their future is rosier than their past.

You only have to attend a Bay of Polytechnic graduation ceremony to gain some insight of just

Welcome to Connecthow diverse our community is becoming. It’s a wonderful experience to see the vibrant traditional costumes of our most recent citizens as they gain their qualifications.

Further evidence of our attraction to newcomers is seen at the official Mayoral citizenship ceremonies and at the Regional Ethnic Festival which brings together a compilation of culture, dance, food, arts and crafts of over seventy migrant communities living in Tauranga.

Another popular rebirth is the trend for newly retired folk from all over New Zealand and indeed other nations, to retire to Tauranga. At the Chamber of Commerce we have tapped into that migration and have recruited 140 volunteer mentors to help our smaller businesses. Over half our mentors are retired and at our mentor appreciation events, you’ll never see so many tanned, fit and vigorous retirees anywhere.

The Mayor and new city council are in a 100-day process of deciding on a new city vision. It’s a new start for them too, so let’s wish them well and hope they capture who we are and where we are going.

Best regardsMax Mason, CEO

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Prove your identity online easily and securely with RealMe, New Zealand’s secure online identity verification service.

RealMe acts as your online ID and can be used for important online transactions. Soon you’ll be able to do things like open a bank account without needing to front up in person or visit a JP.

RealMe is officially backed by the government and New Zealand Post. To read more click here.

RealMe

Are shopping and travelling two of your favourite activities?

Imagine combining them both! Pauline Hunt’s new business does just that with Lets Go Shopping Tours. Pauline offers 7 night fully escorted group tours of 15 - 20 women to Los Angeles for fashion, shoes, handbags, make-up, jewellery, homewares and more, both designer labels and household names.

New Business: Lets Go Shopping ToursThe tours feature stores like Macy’s, Saks 5th Avenue , Nordstrom, Coach, Prada, Jimmy Choo, DKNY and Kate Spade to name just a few. The tours are not just shopping; you also have the opportunity to take in L.A’s famous and iconic landmarks. The first tour is scheduled for March 7th, 2014. Lets go shopping!

Visit www.letsgoshoppingtours.com


High Definition Voice gives you crystal clear high definition calling without the background noise. Thanks to the SuperNet, it’s like talking to someone in the same room, even if the Vodafone Warriors have just scored.

• Speak quietly and still be heard• No more confusion over who's called you• Less background noise and less feedback makes calls on speaker phone that much better• Talk 'hands free' while you're busy doing other things

The technology is the smartphone equivalent of switching from Standard Definition to High Definition television. Customers will notice a significant improvement in how their calls sound - at no extra cost.

How do you get it? If you are a Vodafone customer and have one of the smartphones below, you’ve already got it!

iPhone (5, 5s, 5c), HTC (One, One Mini, 8X), Nokia (610, 800, 820,

925), Blackberry (9810, Z10), Samsung (GALAXY Ace 3, GALAXY Note

3, GALAXY S4 CAT4, GALAXY Express 2), Sony (Xperia SP, U, Z, E, Z1)

Watch the video to hear the difference.

Leading multimedia technology and fascinating exhibits take guests on a journey from the past to the present and into a future of new possibilities, to improve health and wellbeing.

Experience Comvita – is a unique New Zealand story about bees, man and nature and is ideally suited for all markets, all age groups and is open 364 days of the year. For more information visit www.experiencecomvita.com

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• Facilities for the fishing fleet, additional berthages, maintenance wharves, refuelling point, car parking and access controls.

As part of the SmartEconomy Economic Development Strategy developed jointly by the TCC and Regional Council, the Marine Precinct is projected to deliver the following economic benefits by the year 2020:

A grant of up to $5M from the BOP Regional Council’s Regional Infrastructure Fund has made it possible, subject to TCC’s Annual Plan funding approval, for the Tauranga City Council to develop a marine haul-out, repair and maintenance facility (Marine Precinct) on 3.56 ha of its land at Sulphur Point. The Marine Precinct aims to provide a base for the marine sector to establish and grow with:

• New seawall, 200 tonne travel lift, a wash down area with stormwater treatment and a hard stand area accessible to all marine operators and the fishing sector.• Serviced industrial lots for marine business to either lease long term or purchase land.

Experience Comvita: A unique New Zealand story is now open Experience Comvita offers visitors a journey of discovery to share the wonder of nature's intelligence and is the only place in the world where visitors can enter a virtual honey bee hive.

One hour guided tours take visitors back through time to discover ancient ways of how natural plants were used then and are still to this day, to provide special health benefits that improve the quality of life.

What makes a great boss?Some key findings:

• Be approachable, kind and laugh, a lot!• Have a great sense of humour • Be respectful of your team and embrace both their uniqueness, their potential and their bossiness• Be supportive and encourage learning and development• Hold health and safety in high regard and regularly bring it up in meetings• Drive slowly and peacefully with the company vehicle, even if people do call you nana• Regularly start diets, then search for chocolate at 3pm on the dot

We hope sometime in your life you are lucky enough to have such an individual as your boss.

While the above characteristics are both wonderful and rare, they are just a mere few of what makes Max Mason a great boss and leader.

Max from all of your team at the Chamber, who have been lucky enough to call you our boss and friend, we wish you the very best on this new adventure and we will sincerely miss you.

Can you tell us about your business?

We are a relaxed and informal establishment created to suit all occasions from business lunches, meeting friends and family to private functions and dinner and cocktail parties. We have Heineken on tap, a premium wine list and an extensive menu to suit all tastes.

NEW MEMBER PROFILE

Proposed Tauranga Marine Precinct

IMPACT SOURCE Revenue$m

Net Household Income $m

Employment Persons

Value Added $m

Haul-Out Facility 1.52 0.27 5 0.69

Associated Businesses 45.43 6.23 190 14.43

Total Impact BOP Economy 46.95 6.50 195 15.12

Another first for Vodafone - HD Voice

Can you tell us why you joined the Chamber?

We chose to be a part of the Chamber to help establish us within the business people of the city and to assist with the promotion and lifting of the CBDs profile by presenting an option of the latest dining trends New Zealand has to offer.


Rugby Sevens opens up new opportunities in the BayBay of Plenty Polytechnic works closely with our community ensuring that the programmes they deliver are what the region needs – they also look for fresh opportunities to bring new business and opportunities into the region, both at a national and international level.

One recent venture has involved working closely with the Bay of Plenty Rugby Union on a rugby sevens project. This may seem a bit unusual for an education provider but given the prominence of rugby sevens in the Bay of Plenty and the Polytechnic’s passion for sport and wellness, then it’s not so out of the ordinary.

The Bay is widely acknowledged as the ‘home’ of rugby sevens in New Zealand with Gordon Tietjens, All Black Sevens Rugby Team coach and Sean Horan, New Zealand Women’s Sevens Team coach, both residents here. Looking ahead, the region has also secured the hosting rights for the prestigious National Sevens tournament in 2014 and 2015, further boosting the reputation of the Bay of Plenty.

Adding to the local success, after many months of hard work and planning, the Polytechnic is pleased to announce Education New Zealand has awarded the Polytechnic $45,000 to develop a Rugby Sevens Study Abroad programme, targeting college students in the United States.

The new programme will enable US College students to complete a semester of study at Bay of Plenty Polytechnic in courses that can be

credited back to their US degree, whilst having the opportunity to undertake an internationally recognised high performance rugby sevens training programme.

“This is an exciting opportunity for the Bay of Plenty to host a unique experience for overseas student sportsmen and sportswomen,” said Dr Alan Hampton, Polytechnic Chief Executive. “The initiative also connects to the region’s education and sports strategies and will provide both economic and social benefits for the Bay.”Mike Rogers, Chief Executive, Bay of Plenty Rugby Football Union, is thrilled with the opportunity to get the Bay of Plenty onto the world stage. “We anticipate the first students to embark on the

programme will start in July 2014 and we look forward to showing our international guests all the best the Bay has to offer.”

Worldwide recognition and interest in the sport, especially in the United States, has increased exponentially since it was announced that Rugby Sevens would be in included in the 2016 Olympics. It was also recently announced that the Rugby Sevens World Cup 2018 will be held in Moscow, Russia, helping to further build the increasingly global audience and driving up interest and participation.

Exciting times for the Bay; 2014 is going to be huge!

Enrol now for 2014

Do more of what you love!

0800 BoP PolY www.boppoly.ac.nz

It’s not about you, it’s about challenging others to meet their potential and allowing them the space for that to be tested.


If you could have a super power what would it be? I’d be too dangerous with any super powers. Who has been the most influential person in your life? My wife Sandra – I’m just the front end of the partnership. If you could have created anything in the world (i.e. invention, cure) what would it be? The internet for its abilities to break down barriers to communication between people and to build aspirations and commerce. Other than your current position what would be your dream job? A professional golfer. Vocation – Vacation.

If you could have dinner with three influential people (dead or alive) who would they be? Any three of the world problem solvers who gather at Tauranga Sports on a Friday evening.

How do you deal with stress and pressure in your role? Plenty of exercise and an appreciation that most stress is internally driven.

What is your next career challenge after this one? One of those that hasn’t yet been developed please. What are you most proud of (in life/work generally)? •My wife Sandra and daughters•The quality of the Cooney Lees Morgan offer•TECT’s role in our community•TrustPower’s growth into an Australasian business•Having a hand in the establishment of a new Secondary School. Have your qualifications been important in your career? They have been a good enabler, but the taking of some of the opportunities that have crossed my path has been of more importance.

What is the best part about your job? The insight I gain into many people and making a positive contribution to our community.

Where do you see Tauranga in the next 10 to 15 years? Unless we change focus, largely the same – a nice place to live but many of our residents have employment in the expanding cities of Auckland and Hamilton. If you could change anything in Tauranga what would it be? The adoption by our community of a hard edged economic development plan, which after ten years has led to Tauranga residents enjoying incomes above the national median and has resulted in close to zero unemployment. What’s the best bit of advice you have ever been given? Treat others as you want to be treated. What advice would you give someone going into a leadership position for the first time? It’s not about you, it’s about challenging others to meet their potential and allowing them the space for that to be tested. What do you feel is a key element to having a successful team environment? Agreement on a strong sense of purpose, wide buy in to a delivery plan and good communication of the purpose and plan. What did you want to be when you grew up? A lawyer.

Business Leader FeatureMichael Cooney, Consultant - Cooney Lees Morgan, Chairperson - TECT, Director - TrustPower

Connect

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Three Kiwi developers to take on the worldWestpac announces winners of The Westpac App Challenge

Westpac New Zealand will develop three mobile banking apps with global potential from its crowd sourcing initiative – The Westpac App Challenge.

Each of the winners will receive $10,000.They retain the intellectual property to leverage the completed app internationally, and have the opportunity to work with Westpac as their idea is implemented and made a reality. It is hoped the apps will be brought to the market over the next six months.

Westpac is the first bank in New Zealand and Australia to crowdsource mobile apps, and more than 120 entries were submitted. They covered a wide range of banking services including payments, budgeting, saving tools, transfers and security, and included concepts such as gamification, peer-to-peer and competitions.

A shortlist of seven entrants was made, and those developers and designers presented their ideas and concepts to an expert panel of judges at Westpac’s Head Office in Auckland.Westpac Head of Digital Banking, Simon Pomeroy, said the objective of The Westpac App Challenge was for developers and designers to use their

experience as a bank customer to identify a service or process that they thought could be done quicker and faster via a mobile app.

“The quality of entries that were submitted exceeded our expectations and showed that the innovation in this space in New Zealand is world class,” Mr Pomeroy said.

“Originally, we were only going to select two projects but the quality of ideas and the benefits they will deliver to customers meant we had to extend that to three. We are very excited by the three projects and believe there is international potential amongst them. One or more of the winners achieving that would be a dream result.”

The winners are Steven Pinkham of Christchurch, David Arnold from Tauranga, and Wellington pair John Jackson and Justine Polkinghorne. The winning concepts cover security, payments and transfers.

Steven is a supervisor in a Christchurch supermarket and his winning idea came from observing customers at the checkout. He has a strong interest in software development and

recently put himself through a tertiary course.

David developed his concept from a personal experience that is widely shared by bank customers, while John and Justine researched and developed an idea that they believe will make financial management easier for targeted users.

“The ideas we’ve chosen are incredibly strong and we can’t wait to get into the building and development stage to bring them to life,” Pomeroy said.

Westpac is now preparing to launch an international app challenge.


SNAPPED!1

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2 3

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We help brands communicate better.

58 Devonport Road, Tauranga P. 07 577 1630 E. [email protected] www.tuskany.co.nz

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Buyer/Agent/Vendor Beware!By Hilary Cutfield, Solicitor

Traditionally, purchasers in property transactions were responsible for making the necessary enquiries to satisfy themselves that the property they are considering buying meets their expectations and needs in all respects. This position accords with the legal principle known as Caveat Emptor (Latin/English translation: “let the buyer beware”) under which vendors only have limited obligations to disclose information about the property they are selling.

However, the recently introduced Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012 (“the Conduct and Care Rules”) place a number of obligations on real estate agents that are designed to provide greater consumer protection for purchasers, but which somewhat contradict the legal principle of Caveat Emptor. Recent decisions of the Real Estate Disciplinary Tribunal under the new rules make it clear that real estate agents must disclose all known defects to purchasers and “be familiar with and able to explain clearly and simply the effect of any covenants or restrictions [on the property] which might affect the rights of a purchaser.”

Real estate agents are therefore under increasing obligations to disclose, provide information and clearly explain to a purchaser the legal interests

and encumbrances that affect a property, which goes well beyond the vendor’s legal obligations to disclose under the Caveat Emptor principle. While this may not be an issue where the matters affecting a property are straightforward, there will be other situations where this can cause problems not only for the agent, but also for the Vendor who has commissioned them.

As the Conduct and Care Rules were only introduced in 2009, the practical application of these rules and their enforcement has yet to be tested in any meaningful way. However, the Property Section of the New Zealand Law Society and the Real Estate Institute of New Zealand have recognised that agents and vendors are in a difficult position and have recommended that agents advise vendors, when listing a property for sale, to have their solicitor prepare an Information Pack on the property that can be provided to potential purchasers.

While providing a Property Information Pack may be an additional cost to vendors (albeit minimal), there are also considerable benefits in doing so for both vendors and purchasers, including:

1. More prospective and better informed purchasers at auctions

2. Vendor control of information flow to purchasers3. Facilitating quicker buying decisions by purchasers4. Separating serious buyers from tyre-kickers5. Reducing the need for conditions in Agreements for Sale and Purchase.

In an increasingly competitive property market and a restricted lending environment, a Property Information Pack may be the key to making your property stand out from the rest.

The above is for general information only and is not intended to be relied upon as legal advice. If you require legal advice regarding this article, please contact us.

Outcomes Pragmatic, cost-effective business solutions

CLM/Ent/26.11.2013

Hilary Cutfield Solicitor

Hilary Cutfield is a solicitor at Cooney Lees Morgan and specialises in conveyancing and asset protection.

Hilary can be contacted at [email protected] or on 07 578 2099.

Cooney Lees Morgan www.clmlaw.co.nz

Documents

Chamber Connect December Issue