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Challenge the Future. Now! Presented by: Nathan Curtis & Michael Gonzalez Catapult Systems

Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

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Page 1: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Challenge the Future. Now!

Presented by:

Nathan Curtis & Michael Gonzalez

Catapult Systems

Page 2: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt
Page 3: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Elon Musk, Visionary

Page 4: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt
Page 5: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Ray Kurzweil, Google Dir Engineering, Futurist

By 2020 we will be able to simulate the human mind…

By 2030 Nano bots will connect the human brain

to the cloud for integrated AI…

"Manufacturing cost will plummet, and be next to nothing.”

Page 6: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

How did you go Bankrupt?

Balancing Tradition with Innovation

- Ernest Hemingway, The Sun Also Rises

Page 7: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

What does this have to do with Data Analytics,

Automation & the Digital Workforce?

Page 8: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt
Page 9: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Be Data Driven“I thought, can I apply some machine learning to Bordeaux wine?”

-Alex Tellez, H2O

Source: Datanami, Feb 2015.

HiPPO Destroyed Value by 46%

HiPPO

Page 10: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Blockchain in Public Sector

“As the public sector strives to create more efficient ways of providing services for its citizens, blockchain could become a key underlying technology.”

Digital Ledger in Public Sector

Page 11: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Internet of ThingsSan Antonio’s Connected Traffic System

$2B Cost recovery to constituents

Page 12: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

New Data, New Ways

"I want to be able to democratize AI so that any customer using these products is able to, in fact, take their own data and load it into AI for themselves“

- Satya Nadella

Page 13: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

• Focus on the Data and Underlying Processes

• Build and Maintain Trust

• Globally Understood “Tag”

• Encourage Environment of Exploration

• Agile Approach & Culture of Continuous Learning

New Data,

New Ways

Page 14: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Analytics and Cognitive Services will become ‘Table Stakes’

Page 15: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Automation Transition goes here….

Put Data Into Action!

Page 16: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Order online today from Domino’s Pizza through a Facebook Messenger chatbot. or Alexa voice!

Page 17: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

State University in Texas developing a ChatBot

to handle IT Service Calls…potential is unlimited

Page 18: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

“Our best single system achieves an error rate of 6.9% on the NIST 2000 Switchboard set. We believe this is the best performance reported to date for a recognition system not based on system combination. An ensemble of acoustic models advances the state of the art to 6.3% on the Switchboard test data.”

-Xuedong Huang, Microsoft Research

It’s no longer Sci-Fi

Klingon?

Page 19: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

If humans are doing work that can be automated or done by a

robot, then you have human robots.

Best Practices

1. Governance

2. Use-Cases with a

clear ROI

3. Collaboration

4. Right tools

A way to address

budgetary Short-Falls

with rising demand

for Services

Robotic Process

Automation(RPA)

Page 20: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

New Work Experiences

“The Digital Workforce”

Page 21: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Learning for life & the adaptive organization

“30% of the activities….of a majority of the occupations

in the US could be automated “Source: McKinsey Global Institute September 2017

“65% of children entering primary schools will likely be

employed in jobs that don’t currently exist” Source: World Economic Forum, February 2016

Page 22: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Visualize your data in new ways!

Page 23: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Drones serving the public interest

Page 24: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt
Page 25: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Systems of Record

Systems of Engagement

Enable Humans to Achieve More… Their Potential!

Systems of Intent?

Page 26: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

The future of work is Now!

• “The Obstacle is the

Way” & “Creative Destruction”

• “Think big, act small”

• Learn, respond and adapt quickly - Agile

• Consume,

Commoditize, and Innovate

Page 27: Challenge the Future. Now!€¦ · The future of work is Now! •“The Obstacle is the Way” & “Creative Destruction” •“Think big, act small” •Learn, respond and adapt

Challenge the Future. Now!

Presented by:

Nathan Curtis & Michael Gonzalez

Catapult Systems