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7/30/2019 Ch01 Hitt SM8e Final
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Strategic Management:Concepts and Cases
Part I: Strategic Management Inputs
Chapter 1: Strategic Management and Strategic
Competitiveness
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Chapter 1: Strategic Management and
Strategic Competitiveness
Overview: Eight content areas
Nature of Competition
The 21st Century Competitive Landscape
I/O Model of Above-Average Returns (AAR)
Resource-Based Model of AAR
Strategic Vision and Mission
Stakeholders Strategic Leaders
The Strategic Management Process
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Nature of Competition: Boeing vs. Airbus
Boeing Historically a global leader in airplane manufacturing
Revenue from commercial aircraft division & gov‟t contracts
Regained supremacy in 2006: more 787 super jumboorders vs. Airbus‟s more efficient A-380
Changed strategy and design
Different production process
Smaller plane (787 Dreamliner)
Airbus EU Government owned and subsidized
Won competitor battle with Boeing between 2001 & 2005
Responded to customer demands with more efficient A-380
aircraft
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Nature of Competition: Basic concepts
Strategic Competitiveness
Achieved when a firm formulate & implements a value-creating
strategy
Strategy
Integrated and coordinated set of commitments and actions designed
to exploit core competencies and gain a competitive advantage
Competitive Advantage (CA)
Implemented strategy that competitors are unable to duplicate or find
too costly to imitate Above Average Returns
Returns in excess of what investor expects in comparison to other
investments with similar risk
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Nature of Competition: Basic concepts (Cont’d)
Risk
Investor‟s uncertainty about economic gains/losses
resulting from a particular investment
Average Returns Returns equal to what investor expects in comparison to
other investments with similar risk
Strategic Management Process (SMP)
Full set of commitments, decisions and actions required for
a firm to achieve strategic competitiveness and earn above
average returns
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The Strategic Management Process
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Chapter 1: Strategic Management and
Strategic Competitiveness
Overview: Eight content areas
Nature of Competition
The 21st Century Competitive Landscape
I/O Model of Above-Average Returns (AAR)
Resource-Based Model of AAR
Strategic Vision and Mission
Stakeholders Strategic Leaders
The Strategic Management Process
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21st Century Competitive Landscape
Introduction: The Competitive Landscape (CL) Pace of change is rapid
Partnerships created by mergers & acquisitions (M&As)
Other CL characteristics: Economies of scale, advertisingbudgets not as effective as before, change in managerial
mind-set from “traditional” to more flexible and innovative
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21st Century Competitive Landscape (Cont’d)
Introduction: The Competitive Landscape (CL)
Hypercompetition – extremely intense rivalry among
competing firms, characterized by
Escalating & increasingly aggressive competitive moves Assumptions of market stability replaced with notion of
INstability and change
Two primary drivers of the competitive landscape:
The global economy Technology
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21st Century Competitive Landscape (Cont’d)
The Global Economy
Goods, services, people, skills and ideas move freely
across geographic borders
Europe, through the European Union (EU) is the world‟slargest single market
EU vs U.S. GDP: 35% higher
Emerging major competitive forces: China & India
In summary: globalization increased economicinter dependence among countries as reflected in the flow
of goods and services, financial capital, and knowledge
across country borders
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21st Century Competitive Landscape (Cont’d)
Technology and Technological Changes
3 categories:
1. Technology diffusion & disruptive
technologies
2. The information age
3. Increasing knowledge intensity
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21st Century Competitive Landscape (Cont’d)
Technology and Technology Changes (Cont‟d)
Technology diffusion
Perpetual innovation: describes how new information-
intensive technologies are replacing older forms Speed to market may be primary competitive advantage
12 – 18 month timeframe to gather info re: competitor R&D
Disruptive technologies
Technologies that
Destroy value of existing technology
Create new markets
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21st Century Competitive Landscape (Cont’d)
Technology and Technology Changes (Cont‟d)
1. Technology diffusion & disruptive technologies
2. The information age
3. Increasing knowledge intensity
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21st Century Competitive Landscape (Cont’d)
Technology and Technology Changes (Cont‟d)
The information age
Dramatic changes over last several years
Major technological developments: computers, phones, artificial
intelligence, virtual reality Internet provides infrastructure for information anytime,
anywhere
Increasing knowledge intensity
Defined as information, intelligence & expertise and is the basis
of technology and its application Gained through experience, observations and inferences
Strategic Flexibility – set of capabilities used to respond tovarious demands and opportunities existing in a dynamic anduncertain competitive environment
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Chapter 1: Strategic Management and
Strategic Competitiveness
Overview: Eight content areas
Nature of Competition
The 21st C Competitive Landscape
I/O Model of Above-Average Returns (AAR)
Resource-Based Model of AAR
Strategic Vision and Mission
Stakeholders Strategic Leaders
The Strategic Management Process
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Industrial
Organizational
(I/O) Model of Above-Average
Returns (AAR)
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Industrial Organizational (I/O) Model of
Above-Average Returns (AAR)
Basic Premise – to explain the dominant
influence of the external environment on a
firm's strategic actions and performance
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Industrial Organizational (I/O) Model of
Above-Average Returns (AAR)
Underlying Assumptions External environment imposes pressures and constraints
that determine the strategies resulting in AAR
Most firms compete within a particular industry/segment
Control similar strategically relevant resources Pursue similar strategies in light of those resources
Resources for implementing strategies are highly mobileacross firms
Therefore any resource differences between firms will beshort-lived
Organizational decision makers are rational and committedto acting in the firm's best interests, as shown by their profit-maximizing behaviors
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Industrial Organizational (I/O) Model of
Above-Average Returns (AAR)
Five-Forces Model (Michael Porter)
The 5 Forces includes
Suppliers, buyers, competitive rivalry, product substitutes
and potential entrants
Reinforces the importance of economic theory
Analytical tool previously lacking in the field of strategy
Determines the nature/level of competition and profit
potential in an industry Suggests an industry‟s profitability is an interaction
between these 5 forces
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Industrial Organizational (I/O) Model of
Above-Average Returns (AAR) (Cont’d)
Limitations
Only two strategies are suggested:
Cost Leadership
THE low-cost leader
Differentiation
Customer willing to pay the premium price for „being
different‟
Internal resources & capabilities not considered
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The
Resource-Based
Model of
AAR
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The Resource-Based Model of AAR (Cont’d)
Basic Premise - a firm's unique [ internal ]
resources & capabilities, in combination, is the
basis for firm strategy and AAR
Each firm‟s performance difference across timeemerges (vs industry‟s structural characteristics)
Combined uniqueness should define the firms‟
strategic actions
Resources are tangible and intangible
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The Resource-Based Model of AAR (Cont’d)
Resources Inputs into a firm's production process
Includes capital equipment, employee skills, patents,
high-quality managers, financial condition, etc.
Basis for competitive advantage: When resources arevaluable, rare, costly to imitate and nonsubsitutable
Internal/firm-specific resources (N=3)
Physical
Things you can touch/feel = tangible
Human
People / employees
Organizational capital
Relative to the firm itself
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The Resource-Based Model of AAR (Cont’d)
Capability
Capacity for a set of resources to perform a task or
activity in an integrative manner
Core Competency A firm‟s resources and capabilities that serve as
sources of competitive advantage over its rival
Summary
A firm has superior performance because of Unique resources and capabilities, and the combination
makes them different, and better, than their competition –
driving the competitive advantage
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Chapter 1: Strategic Management and
Strategic Competitiveness
Overview: Eight content areas
Nature of Competition
The 21st C Competitive Landscape
I/O Model of Above-Average Returns (AAR)
Resource-Based Model of AAR
Strategic Vision and Mission
Stakeholders Strategic Leaders
The Strategic Management Process
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Vision and Mission
Vision
Picture of what the firm wants to be
What the firm ultimately wants to achieve
An effective vision statement is the responsibility of theleader who should work with others to form it
Foundation for the mission
Mission
Specifics business(es) in which firm intends to competeand customers it intends to serve
More specific than the vision
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Stakeholders
Basic Premise – a firm can effectively manage
stakeholder relationships to create a competitive
advantage and outperform its competitors
Stakeholders are individuals and groups They can affect, and are affected by, the strategic
outcomes/performance a firm achieves
Three (3) classifications
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The Three Stakeholder Groups
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Stakeholders (Cont’d)
Classifications of Stakeholders
Capital Market
Expect returns commiserate with risk accepted by
investments Higher the dependency relationship, the more direct
and significant firm‟s response
Product Market
The 4 groups benefit due to competitive battles
Organizational
The employees
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Chapter 1: Strategic Management and
Strategic Competitiveness
Overview: Eight content areas
Nature of Competition
The 21st C Competitive Landscape
I/O Model of Above-Average Returns (AAR)
Resource-Based Model of AAR
Strategic Vision and Mission
Stakeholders Strategic Leaders
The Strategic Management Process
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Strategic Leaders
People located in different parts of the firm using
the strategic management process to help the firm
reach its vision and mission
Decisive and committed to nurturing those around them Create and sustain organizational culture
Organizational culture emerges from & sustained by
leaders
Complex set of ideologies, symbols and core valuesshared throughout the firm
Affects leaders/their work which in-turn shapes culture
Influences how the firm conducts business
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Strategic Leaders (Cont’d)
The Work of Effective Strategic Leaders
Work long hours
Must be able to “think seriously and deeply…about
the purposes of the organizations they head or functions they perform, about strategies,
tactics,…..and people…and about the important
questions … they need to ask.”
Predicting Outcomes: Profit Pools (PP) Anticipates their decisions relative to the PP
Entails the total profits earned in an industry at all
points along the value chain
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Strategic Management Process
Rational approach used by firms to achieve
strategic competitiveness and earn above
average returns (AAR)
Figure 1.1 (Diagram of chapter relationships) Part 1: Strategic Mgmt Inputs
Part 2: Strategic Actions: Strategy Formulation
Part 3: Strategic Actions: Strategy Implementation
Part 4: Cases