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2017 Virginia Pipeline Safety Conference Dan Cote, VP Pipeline Safety and Compliance October 24, 2017 CGV Pipeline Safety Management System (PSMS)

CGV Pipeline Safety Management System (PSMS) · API 1173 Essential Elements . ... Q1 . Q2 . Q3 . Q4 ... data gathering, data analysis criteria and work scope development criteria

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NiSource | NYSE: NI | nisource.com |

2017 Virginia Pipeline Safety Conference Dan Cote, VP Pipeline Safety and Compliance October 24, 2017

CGV Pipeline Safety Management System

(PSMS)

2

NiSource | NYSE: NI | nisource.com |

• Leadership Commitment • PSMS Approach

– Implementation - Gap Closure Status – Deployment Plans

• Lessons Learned • Safety Culture Update

Agenda

3

NiSource | NYSE: NI | nisource.com |

• Full endorsement by the CEO and the Executive Group • Change in Senior Leader Sponsorship

– Nuclear industry SMS perspectives – “Transformational to NI and the Industry” – M. Finissi, COO

• CVA PSMS is the blueprint for NI

Leadership Commitment to a NiSource PSMS

4

Implement CVA Continuous Improvement + Sustainability

NIPSCO Implement Continuous Improvement + Sustainability

NiSource* Implement

Deploy

Deploy

2017 2018 2019 2020 2021 2022 +

Deploy

NiSource | NYSE: NI | nisource.com |

NiSource’s 2017 Pipeline Safety Management System Plan Implementation - Starting the Journey in CVA

It’s A Journey, Not a Project

Maturity Evaluation Findings - Alignment with RP1173 CVA – 2017 Current Alignment CVA – 2017 Target Alignment

API 1173 Essential Elements Compliance

Focused

SMS – In Development

SMS – In Place SMS – Continuous

Improvement 2018

Overall Alignment

1. Leadership and Management Commitment

2. Stakeholder Engagement

3. Risk Management

4. Operational Controls

5. Incident Investigation, Evaluation and Lessons Learned

6. Safety Assurance

7. Management Review and Continuous Improvement

8. Emergency Preparedness and Response

9. Competence, Awareness, and Training

10 Documentation and Record Keeping

NiSource | NYSE: NI | nisource.com |

588531

457

370

588

49 49

0

100

200

300

400

500

600

Jun July Aug Sept Oct Nov Dec 2018

CVA PSMS Work Plan Burn Down

Actual Burn Rate Target Burn Rate

Data Owner: John Curtis 219.644.9197 Thursday, October 5, 2017

CVA Overall Alignment by API RP 1173 - Burn Down

Pipeline Safety Management System

Program Status

Note: Red line Target Burn Rate pending action plans Yellow line is the estimated 2017 completion target

CVA 2016 Baseline 2017 Targeted Closures

YTD Open

YTD Closed Status

Count 588 539 370 218

% 91% 63% 37%

NiSource | NYSE: NI | nisource.com | 7

CVA Readiness Priorities

• Deployment Plan and Schedule

• Organization Structure Design

• Program Support Structure

• Quality Metrics for Sustainability

NiSource | NYSE: NI | nisource.com |

Develop & Implement Staffing Plan

Develop & Implement a Change Management / Implementation Plan and Schedule

Virginia/NiSource PSMS Deployment Actions

8

2017 2018 Q4 Q1 Q2 Q3 Q4

NiSource SMS Staffing Plan

Change Management / Deployment Plan and Schedule

Program scope / bases document

Program interface document Validate information sources, data gathering, data

analysis criteria and work scope development criteria created

NiSource | NYSE: NI | nisource.com |

Corrective action / action tracking process

Metrics to track PSMS deployment and program quality / results

Change management and knowledge transfer actions between the implementation and deployment teams

Goals, tools and plans to identify, address and monitor the cultural changes needed to effectively deploy the SMS program

Engage with the work planning and budget process by providing risk reducing scope

Virginia/NiSource PSMS Deployment Actions

9

2017 2018 Q4 Q1 Q2 Q3 Q4

NiSource | NYSE: NI | nisource.com |

Data storage and data collection repository capabilities

Review customer needs and develop report structure and format to best present program results

Schedule and conduct self assessment to assess PSMS program quality completeness and effectiveness / sustainability of cultural changes

Assess and baseline the results of internal and contract safety culture surveys

Virginia/NiSource PSMS Deployment Actions

10

2017 2018 Q4 Q1 Q2 Q3 Q4

NiSource | NYSE: NI | nisource.com |

Informational seminar with stakeholders

Lessons learned for future state implementations and deployments

Implement actions from self assessment needed to effectively deploy the program

Virginia/NiSource PSMS Deployment Actions

11

2017 2018 Q4 Q1 Q2 Q3 Q4

NiSource | NYSE: NI | nisource.com |

Support Team

Deployment Team

Implementation Team

PSMS NiSource Organizational Design Strategy

12

Program Owner

SMS Program Design Manager

SMS Design Engineer

SMS Design Database Coordinator

SMS State Integration Coordinator

SMS Design Admin Support

PSMS State Program Manager

Engineering Programs Support Manager

Scheduler (s)

Corrective Action / Self Assessment Coordinator

Learning System Coordinator

PSMS Program Implementation

Coordinator

Data Analysist

Corrective Action / Work Process Coordinator

State Program Coordinator

NiSource | NYSE: NI | nisource.com |

13

Columbia Gas of Virginia - Pipeline Safety Management System Scorecard

Program Health

System Safety & Integrity State Performance Program Content Corrective Action Risk Management Systematic Approach to Training

System Leaks Quality Reviews Communication Plan Trend Input Risk Register Operator Qualification

Damage Prevention System Input Standard Root Cause Analysis Data Sources & Quality System Identified Training

Emergency Response Self Assessment Procedures Item Cycle Time Work Management Lessons Learned

Regulations Compliance Industry / Benchmarking Extent of Condition Scope Identification

Communication Plans Sponsorship Extent of Cause Budget

Program Training

Resource Plan

NiSource | NYSE: NI | nisource.com |

• Harder than expected – Programmatic approach – Standardization of thought and actions

• Complexities between State (Business Unit) vs. Corporate solutions

• Relationship building and management

• Making the connection and defining the individual benefit and value

• Re-evaluation due to the PHMSA guidance document

Lessons Learned – Implementation Phase

14

NiSource | NYSE: NI | nisource.com |

• Initial benchmark survey completed Q4 2016 – Conducted for all of NiSource

• Action planning based on results across CVA – 18 Teams, 4-8 members each – 11 Focus Areas, examples include:

• Improving team work among work groups • Employee involvement in incident reviews • Job stress • Fear of reporting • Near-miss reporting

• Second survey for comparison completed the end of September – Results expected by December – Benchmarking to be completed by January

• Lead and supported by CVA VP Operations • Contractor culture survey planned for 2018

Safety Culture Update

15

NiSource | NYSE: NI | nisource.com |

CVA 2016 Safety Culture Results

16

NiSource | NYSE: NI | nisource.com | 17

Questions