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個案分享 全球化與在地化的OCLC服務 亞太服務部主任 OCLC 蔡淑恩

全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

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Page 1: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

個案分享

全球化與在地化的OCLC服務

亞太服務部主任

OCLC

蔡淑恩

Page 2: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

Powered by library cooperation… globally

16,857 members in 113 countries

17 offices

5 data centers

Page 3: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

Powered by library cooperation

Connected to a global data network

Intelligent workflows

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• Library Cooperation in EMEA – a view on the Library Landscape

• Connection to the Global data- network Example of a Country Strategy

• Further Globalization plans for the EMEA and APAC regions

Today’s Agenda

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OCLC— Powered by library cooperation

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A view on the library landscape EMEA

Globalization - Localization

Partner Infrastructure Providers

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Countries in Europe

Albania

Monte- negro

Serbia

Switzerland

Denmark

Finland

Poland

France

Germany

Spain Portugal

Greece

Italy Turkey

Austria

Czech Republic

Estonia

Latvia

Lithuania

Belarus

Ukraine

Romania Hungary

Moldavia

Bulgaria

Russia

Ireland United Kingdom

Slovenia

Croatia

Bosnia

Mace- donia

Norway

Nether- lands

Belgium

Luxembourg

Malta

Sweden

Slovakia

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Page 8: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

Countries in Europe with Consortia

Monte- negro

Serbia

Switzerland

Demark

Finland

Poland

France

Germany

Spain

Greece

Italy

Austria

United Kingdom

Slovenia

Croatia

Bosnia

Mace- donia

Norway

Nether- lands

Belgium

Sweden

Portugal

Czech Republic

Hungary

Ireland

Turkey

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Consortia in Europe

IDS SwissBib RERO

LINNEA

ABES

BSZ BVB GBV HBZ HeBIS KOBV

CBUC

SBN

ACC

IZUM

BIBSYS

GGC ISNI BNL

LIBIS VLACC

LIBRIS

DBC JISC RLUK COPAC SunCat UnityUK NuKat

ILSAS Rebiun

Porbase

CASLIN

MOKKA

Europeana The European Library

CONUL

SCURL

WELSH

CIPE

ANKOS

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Page 10: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

Consortia in Europe – connected to OCLC

IDS SwissBib RERO

LINNEA

ABES

BSZ BVB GBV HBZ HeBIS KOBV

CBUC

SBN

ACC

IZUM

BIBSYS

GGC ISNI BNL

LIBIS VLACC

LIBRIS

DBC JISC RLUK COPAC SunCat UnityUK NuKat

ILSAS Rebiun

Variations: OCLC is the infrastructure (US) OCLC is contracted to run

the infrastructure OCLC is partner service provider OCLC provides data services OCLC no or limited services

Porbase

CASLIN

MOKKA

Europeana The European Library

CIPE

CONUL

SCURL

WELSH

ANKOS

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Page 11: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

IDS SwissBib RERO

LINNEA

ABES

BSZ BVB GBV HBZ HeBIS KOBV

CBUC

SBN

ACC

IZUM

BIBSYS

LIBIS VLACC

LIBRIS

DBC JISC RLUK COPAC SunCat UnityUK NuKat

ILSAS Rebiun

Porbase

CASLIN

MOKKA

Europeana The European Library

CIPE

CONUL

SCURL

WELSH

ANKOS

Libraries Australia

Sabinet

GGC ISNI BNL

Variations: OCLC is the infrastructure (US) OCLC is contracted to run

the infrastructure OCLC is partner service provider OCLC provides data services OCLC no or limited services

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Consortia globally – connected to OCLC

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CBS datahubs in EMEA and Australia

GGC

GBV

DNB

HeBIS

ABES

BSZ

UnityUK

SwissBib BnF

SBB

NLA

Cat Express

In preparation BibPlus

12

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• Library Service Providers play main role, in many countries and regions

• Mostly government funded organizations

• Libraries are usually forming a membership organization around a provider, with a Board

• Contracts with libraries are closed by the provider

• Cooperation with individual libraries in networks depends on compatibility with provider’s solution

Roles of national or regional library service providers/networks

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Current metadata service solutions are at end of live

• E-revolution puts regional/national hubs in different (difficult ?) position

• Providers need new generation of global metadata infrastructure

• Request for more:

– effectiveness in combining system components

– flexibility connecting to services outside of libraries

Unmet Needs – Service Providers

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Need for connection to global sources

Almost all providers are in need for global metadata services

• WorldCat is the global metadata source

Many providers in different countries are reflecting on the future

• Depending on integration with national infrastructures, WorldShare/WorldCat might be a viable solution

• In addition, the use of the WorldShare platform by a provider would allow easier WMS roll out to the respective libraries

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WorldCat - WorldShare— Connection to the Global data-network Example of a Country Strategy

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• Migration of National Infrastructure GII to WorldShare Platform including Discovery and Knowledge Base

• Agreement with UKB (11 University Libraries and National Library) to move tot WorldShare (13-2-2014)

• Further plans of other library segments (Public Libraries – Colleges – Special Libraries ) to migrate to the WorldsharePlatform

• First Migrations of local systems to WMS

Developments in the Netherlands

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Page 18: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an
Page 19: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

Transition of all UKB libraries (except TUE) to WorldShare Platform

“UKB’s move will serve as an example for other libraries and library consortia, not just in the Netherlands, but around the world. With UKB, we are in the early stages of an innovative journey, and together with these libraries, we will shape the transition to WorldShare ”.

Eric van Lubeek

OCLC website 13 Feb. 2014

Contract signed at 13-2-2014

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Page 20: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• WorldCat global library data network

• Record Manager adding and updating records to WorldCat

• WorldCat Knowledge Base a catalogue of e-resources

• Link resolver linking of e-resource id to full text

• Collection Manager exports from WorldCat to local systems

management of e-resources in Knowledge Base

• WorldShare ILL interlibrary loan

• API’s (webservices) interfacing with local applications

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Components involved

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Architectuur contract-components:

National catalogue

Discovery

ILS

Knowledge Base / Link resolver

WorldCat

LBS

V-Smart

WMS

Aleph

...

WorldCat

Discover, other

Summon

Primo

WorldCat Local

GGC NCC/IBL

SFX

WCKB

360 Link, other

Connexion

Record Manager

Collection Manager

WinIBW

WebCat

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Page 22: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

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• UKB and OCLC work as partners in this project

• UKB manages rules and regulations for cataloguing in WorldCat

• Coordination of Collection Management “Collectie Nederland”

• ILL

• Interfaces to a variety of local systems and discovery tools

Partner Project

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Project Organization

Project Board

UKB + OCLC

Project-management

Reference Group

Fase 2: Local project management

Quarter Masters

Fase 1: Preparation

Existing committees

Advice

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Page 24: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

RATIONALE UKB – WHY? UKB to WorldShare Platform

Page 25: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• End users work global and in the cloud

• Libraries wish to connect to global standards and practices

• Libraries wish to streamline back office processes

• Libraries want to use innovation capability of OCLC

Efficiency – Cost saving – Cooperation - Innovation

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Rationale for transition to the Global WorldShare Platform

Page 26: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

IMPACT – CHANGES NECESSARY UKB to WorldShare Platform

Page 27: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• Catologing rules (Pica+to Marc21 and RDA)

• Language of cataloging

• Authority file authors

• Special Collections

• Use WorldCat Knowledge base

• Scenarios connecting to local systems

• WorldShare ILL

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Decisions to be made

Page 28: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• Data migration from GGC WC

• Data synchronization and update from WC GGC, local ILS’es)

• Application Profile for metadata management in WorldCat

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Principles and regulations

Page 29: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

1. Fuctional adaptions WorldShare ILL

2. User facility in the discovery layer

3. Impact analysis for not UKB-libraries

4. University libraries and NL will cataloge directly in WorldCat

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From National (NCC) ILL to WorldShare ILL

Page 30: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

WorldShare— Intelligent workflows

Page 31: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• Focus on countries where OCLC has a strong position and a direct representation (Germany, The Netherlands, UK)

• Focus on countries with promising market position and direct representation (France, Spain, Italy, Switzerland)

• Focus on countries with strong market position and strong partners (South Africa – Sabinet)

Our further plans in EMEA

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• Develop and implement dedicated Country plans

• Working out product development – globalization and localization

• Focus on migrating existing ILS to WMS

• To date 7 live, 10 contracts signed in 6 different countries

Our further plans in EMEA

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Page 33: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

WMS in EMEA

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Page 34: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• In Australia - 509 Amlib customers, we are migrating to WorldShare Management Services. To date 26 live or in implementation. 17 former Amlib, 9 new

• CBS-software supports the national data hub “Libraries Australia”. Connected to WorldCat

• VDX software supports national ILL/Document Delivery PLUS 3 statewide services for public libraries and 18 universities.

Our further plans in EMEA and Asia-Pacific

Australia & New Zealand

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Page 35: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• Time investment required in understanding the library metadata landscape of each country.

• WorldCat needs to have strong regional connections – build solid regional partnerships

Our plans in Asia-Pacific

China, Japan, Korea, Malaysia, Taiwan, Thailand

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Page 36: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

OCLC team is studying the metadata requirements with a Metadata Advisory Group

– Focus on global authorities and UNICODE

– To be worked out for different scripts and languages

– Prioritize scripts and languages

– Focus on EMEA now, but benefits for all regions

Continuing Globalization

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Page 37: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

• Reinforce partnerships in the region and build new ones

• Focus on countries with strong partners

• Further prioritization of countries

• Understand local requirements

• Respect regional and cultural diversity

…then start the journey

Some General principles for further globalization

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Page 38: 全球化與在地化的OCLC服務 · CONFIDENTIAL FOR INTERNAL USE ONLY . ... Transition of all UKB libraries (except TUE) to WorldShare Platform “UK’s move will serve as an

Explore. Share. Magnify.

QUESTIONS ?