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CERTIFIED QUALITY PROFESSIONALA Master Program on Quality Management thro’ Distance Learning - Accredited By The CPD Standards Office, UK

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Why Learn Quality?

'Quality' is not just a buzz word today. Organizations, world over are using 'quality' as a vehicle for achieving

not only customer satisfaction, but also for improving the organizational performance. There are a number of

techniques & approaches that have been used by organizations in achieving quality of their products &

services.

The quality movement in the 1980s helped Japan in achieving breakthrough success in their businesses. This

prompted the Americans & Europeans to adopt similar quality initiatives in their quest for achieving success in

the market place.

Quality is no longer a responsibility of only the QC department. It is everything in an organization

& is everyone's responsibility. We need to teach quality techniques & concepts to people in all

spheres of work.

The quality is required to be achieved in all types of organizations. Small, medium

or large corporations whether in the manufacturing or in service sector, private or

public, all need to satisfy their customers in order to be successful.

The quality can be achieved if all functions & departments of an organization

work together for achieving customers' satisfaction. Quality has to be a

part of marketing, designing, purchasing, storage, inspection, manufacturing,

servicing, product or service delivery, equipment maintenance,

training & HR, communication, and above all of the top management.

Why This Program?

This 'Certified Quality Professional (CQP) Course’ is brought out

with the aim to promote the concepts of quality at all levels in

organizations and prepare people to be ready to deal with the

challenges of the global market. This will not only improve the skills

of the individuals, but shall also impart a competitive advantage to

the organizations where they work.

This course will enhance the career prospects of the fresh

graduates or working professionals. It will not only provide the

students with theoretical aspects of quality management, but will

also help them understand the practical approaches in

implementation of this subject in organizations.

The companies can sponsor their people for taking-up these

certifications. This will enable them prepare future leaders in the

field of quality management in their organizations.

What Will I Get ?

BENEFITS TO CANDIDATES

On successful completion of this certification

programme, students should:

a) Gain a critical understanding of key concepts,

principles and practices in quality management,

b) Be able to appreciate the need for quality

management systems and develop an

understanding of International standards on this

subject,

c) Develop an understanding on the problem

solving methodology and be able to apply the

quality tools in real work situations,

d) Be able to understand and support a quality

culture in the organization,

e) Be able to engage in professional discourse with

other quality professionals,

f) Develop an active bent of mind towards quality

and be ready to take initiatives in quality

improvement activities.

a) Motivated and qualified staff,

b) Career development which improves

staff retention,

c) Staff readiness for organizational level

quality initiatives,

d) Enhances organization's quality systems

and improves competitiveness.

BENEFITS TO EMPLOYERS

What Will I Learn ?

Module-I: Basics of Quality

1. History of Quality

2. What, Why & How of Quality?

3. Quality Terminology

4. Quality Gurus & Their Philosophies

Module-IV: Contemporary Quality Concepts

1. 5S

2. Kaizen

3. Six Sigma Methodology

4. TQM - Business Excellence Models

Module-II: Quality Management Systems

1. Standards & ISO

2. ISO 9000 Quality Management System Standards- An

Introduction

3. Quality Management Principles

4. Process Approach

5. Understanding the ISO 9001: 2008

6. Documentation for Quality Management Systems

7. Quality Management System Audits

Module-III: Quality Improvement

1. Problem Solving

2. An Overview of Quality Tools

3. Seven QC tools (Check sheet, Histogram, Cause & Effect

Diagram, Pareto Chart, Run Chart & Control Chart, Scatter

Diagram & Stratification)

4. Other Quality Tools (Brainstorming, 5-Why Analysis, Process

Flow Chart, Gantt Chart, Criteria Rating, Control Plan)

5. Performance Measurement

Module-V: Soft Skills for Quality

1. Personal Quality

2. Selling Quality to Management

3. Teamwork & Facilitation

Graduation/Diploma in any field.

Those who do not have above

qualification, can seek exemption based

on their educational background and the

length and type of experience.

The students are, however, expected to

have good learning ability in English.

Good arithmetic / analytical skills will be

an added advantage.

'CQP’ is a distance learning program. It

consists of course materials, assignments

& case studies prepared by highly

qualified & trained professionals of QPG.

On enrollment, the students will receive

these materials along with a study plan.

On completion of assignments & the

required study, the students are

required to appear in an online

examination made available to them

on the internet.

Alternatively, the students not having

an access to internet will be required to

submit the hard copies of their solved

examination papers through post.

The CQP requires around 100 hrs. of

self study by the students for the

completion of the program.

The students can plan their studies at

a flexible pace suitable to them. The

prescribed duration of the program is

6 months. However, based on

individual needs, the students can plan

& complete the program anytime

between 3 to 9 months.

EXAMINATION PROGRAM ADMINISTRATION

DURATION AWARD OF DIPLOMA

On successful completion of the criteria

for the program, the students will be

awarded an accredited CPD qualification

of ‘Certified Quality Professional' by

Quality Professionals Group.

ELIGIBILITY

About QPG QPG is a group of highly qualified, trained and experienced

professionals in the field of Business & Operational Excellence helping

organizations and individuals in improving their performance.

QPG, established in the year 1996 has worked very closely with a

client base of more than 1000 organizations advising them in

improving their Quality, Environmental and Safety management

systems. QPG also assists its clients in other popular operational

management techniques like 5S, Kaizen, Lean and Six Sigma.

The Distance & Open Learning Division of QPG was created in the

year 2008 with the aim to make the vast knowledge base of QPG

available to individuals all across the globe using the Distance &

Open Learning methodologies. QPG, has so far provided training to

more than 10,000 individuals through classroom as well as distance

mode of learning.

QPG maintains a very high standard of its programs through the use

of highly qualified & experienced faculty, the customer-centric

delivery process coupled with excellent customer service.

Who we are?

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The CPD Standards Office, UK works to improve the

standard of Continuing Professional Development (CPD)

provision across all industry sectors in over 20 countries. It

forms part of the Professional Development Consortium

(PDC), respected by regulators, professional bodies and

trade associations for its work with organisations

undertaking research and accreditation services.

Organisations accredited by the Office are identified as

offering high level of positive learning opportunities, and as

working with the CPD Standards community to raise skills,

knowledge and education.

With a rich history of working with private, public and

voluntary sectors, the CPD Standards Office is unique in

delivering research based CPD accreditation. It is overseen

by an Expert Advisory Board comprising CPD experts,

academics, employers and professional bodies to ensure its

assessment processes are mandated against current

legislation and regulations.

About CPD Standards Office

Contact Us

For further details on QPG courses, please contact:

Chandigarh - 160047 India

Tel: +91-172-5009911, +91-88729-09911

Email: qpg.edu@gmail.com

Website: www.qpglearning.com, www.qpg.co.in

SCO 105, First Floor, Sector 47-C,

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