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Steven A. Ballmer Chief Executive Officer JOSE FILIPE SOARES F PINTO LOPES Has successfully completed the requirements to be recognized as a Microsoft® Certified Technology Specialist: Microsoft® System Center Operations Manager, Configuration Microsoft® System Center Operations Manager, Configuration Certification Number: C421-4673 Achievement Date: September 13, 2010

Cert0019

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Steven A. BallmerChief Executive Offi cer

JOSE FILIPE SOARES F PINTO LOPESHas successfully completed the requirements to be recognized as a Microsoft® CertifiedTechnology Specialist: Microsoft® System Center Operations Manager, Configuration

Microsoft® SystemCenter OperationsManager, Configuration

Certification Number: C421-4673

Achievement Date: September 13, 2010