Cengage Asia...professional statistical software with exercises and appendices that walk you through using JMP® Student Edition 14 and Excel® 2016 WebAssign’s online course management

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Contents

Decision SciencesBusiness Analytics �� 1Business Statistics �� 2Management Science �� 10Operations Management�� 14Project Management �� 20Total Quality Management �� 22

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DECISION SCIENCESBUSINESS ANALYTICS

NEW EDITION

BUSINESS ANALYTICS, 4EJeffrey D. Camm, Wake Forest University; James J. Cochran, University of Alabama;Michael J. Fry, University of Cincinnati;Jeffrey W. Ohlmann, University of Iowa

© 2021, 816pp, Hardback, 9780357131787

Develop the analytical skills that are in high demand in businesses today with C a m m / C o c h r a n / F r y /Ohlmann’s best-sell ing BUSINESS ANALYTICS, 4E� You master the full range of analytics as you strengthen descriptive, predictive and prescriptive

analytic skills� Real examples and memorable visuals illustrate data and results for each topic� Step-by-step instructions guide you through using Microsoft® Excel, Tableau, R, and JMP Pro software to perform even advanced analytics concepts� Practical, relevant problems at all levels of difficulty further help you apply what you’ve learned� This edition assists you in becoming proficient in topics beyond the traditional quantitative concepts, such as data visualization and data mining, which are increasingly important in today’s analytical problem solving� MindTap digital learning resources with an interactive eBook, algorithmic practice problems with solutions and Exploring Analyt ics v isual izat ions st rengthen your understanding of key concepts�

CONTENTS

1� Introduction� 2� Descriptive Statistics� 3� Data Visualization� 4� Probability: An Introduction to Modeling Uncertainty� 5� Descriptive Data Mining� 6� Statistical Inference� 7� Linear Regression� 8� Time Series Analysis and Forecasting� 9� Predictive Data Mining� 10� Spreadsheet Modeling� 11� Monte Carlo Simulation� 12� Linear Optimization Models� 13� Integer Linear Optimization Models� 14� Nonlinear Optimization Models� 15� Decision Analysis� Appendix A: Basics of Excel� Appendix B: Database Basics with Microsoft Access� Appendix C: Solutions to Even-Numbered Questions (online)�

NEW EDITION

AE BUSINESS ANALYTICS: DATA ANALYSIS & DECISION MAKING, 7ES. Christian Albright, Indiana University, School of Business (Emeritus); Wayne L. Winston, Indiana University, Kelley School of Business (Emeritus)

© 2020, 912pp, Paperback, 9789814878180

Guide your students in mastering data analysis, modeling and the effective use of spreadsheets with Albright/Winston’s popular BUSINESS ANALYTICS: DATA ANALYSIS AND DECISION MAKING, 7E� This book’s quantitative methods approach delivers

the tools to succeed with a proven teach-by-example approach, student-friendly writing style and complete integration with the latest version of Excel� You also have the flexibility to use earlier versions of Excel� This edition is more data-oriented than ever before with a new chapter covering the two main Power BI tools in Excel -- Power Query and Power Pivot -- and a section on data visualization with Tableau Public� Current problems, cases and

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examples highlight the relevance of the material� In addition, a Companion Website includes data and solutions files, PowerPoint slides, SolverTable for optimization sensitivity analysis and the Palisade DecisionTools Suite�

CONTENTS

1� Introduction to Business Analytics� Part 1: DATA ANALYSIS� 2� Describing the Distribution of a Variable� 3� Finding Relationships among Variables� 4� Business Intelligence (BI) Tools for Data Analysis Part 2: PROBABILITY AND DECISION MAKING UNDER UNCERTAINTY� 5� Probability and Probability Distributions� 6� Decision Making under Uncertainty� Part 3: STATISTICAL INFERENCE� 7� Sampling and Sampling Distributions� 8� Confidence Interval Estimation� 9� Hypothesis Testing� Part 4: REGRESSION ANALYSIS AND TIME SERIES FORECASTING� 10� Regression Analysis: Estimating Relationships� 11� Regression Analysis: Statistical Inference� 12� Time Series Analysis and Forecasting� Part 5: OPTIMIZATION AND SIMULATION MODELING� 13� Introduction to Optimization Modeling� 14� Optimization Models� 15� Introduction to Simulation Modeling� 16� Simulation Models� Part 6: ADVANCED DATA ANALYSIS� 17� Data Mining� Part 7: BONUS ONLINE MATERIAL� 18� Analysis of Variance and Experimental Design� 19� Statistical Process Control� Appendix A: Statistical Reporting�

BUSINESS STATISTICS NEW EDITION

ESSENTIALS OF MODERN BUSINESS STATISTICS WITH MICROSOFT® EXCEL®, 8EDavid R. Anderson, University of Cincinnati; Dennis J. Sweeney, University of Cincinnati; Thomas A. Williams, Rochester Institute of Technology; Jeffrey D. Camm, University of Cincinnati

© 2021, 816pp, Hardback, 9780357131626

Develop a strong conceptual understanding of statistics a s E S S E N T I A L S O F M O D E R N B U S I N E S S S T A T I S T I C S W I T H MICROSOFT® EXCEL®, 8E balances real-world a p p l i c a t i o n s w i t h a n integrated focus on the latest version of Microsoft®

Excel®� This best-selling, essentials edition clearly develops each statistical technique in an application setting� You learn to master statistical methodology with an easy-to-follow presentation of a statistical procedure followed by a discussion of how to use Excel® 2019 to perform the procedure� Step-by-step instructions and screen captures ensure understanding� More than 140 new business examples, proven methods, and application exercises show how statistics provide insights into today’s business decisions and problems� A unique problem-scenario approach and new case problems demonstrate how to apply statistical methods to practical business situations� MindTap digital resources provide tools to help you master Excel®, Excel® Online, and R as well as gain an understanding of business statistics�

CONTENTS

1� Data and Statistics� 2� Descriptive Statistics: Tabular and Graphical Displays� 3� Descriptive Statistics: Numerical Measures� 4� Introduction to



Probability� 5� Discrete Probability Distributions� 6� Continuous Probability Distributions� 7� Sampling and Sampling Distributions� 8� Interval Estimation� 9� Hypothesis Tests� 10� Inferences About Means and Proportions with Two Populations� 11� Inferences About Population Variances� 12� Test of Goodness of Fit, Independence, and Multiple Proportions� 13� Experimental Design and Analysis of Variance� 14� Simple Linear Regression� 15� Multiple Regression� Appendix A: References and Bibliography� Appendix B: Tables� Appendix C: Summation Notation� Appendix D: Self-Test Solutions and Answers to Even-Numbered Exercises (online)� Appendix E: Microsoft Excel 2016 and Tools for Statistical Analysis�

NEW EDITION

MODERN BUSINESS STATISTICS WITH MICROSOFT® EXCEL®, 7EDavid R. Anderson, University of Cincinnati; Dennis J. Sweeney, University of Cincinnati; Thomas A. Williams, Rochester Institute of Technology; Jeffrey D. Camm, University of Cincinnati

© 2021, 1008pp, Hardback, 9780357131381

Develop a strong conceptual understanding of statistics and i ts impor tance in business today� MODERN BUSINESS STATISTICS W I T H M I C R O S O F T ® EXCEL®, 7E balances real-world applications with an integrated focus on the latest version of Microsoft®

Excel®� This best-selling, comprehensive edition clearly develops each statistical technique in an application sett ing� You master statist ical methodology with an easy-to-follow presentation of a statistical procedure followed by a discussion of how to use Excel® to perform the procedure� Step-by-step instructions and screen images reinforce understanding� More than 160 new business examples, proven methods, and application exercises show how statistics provide insights into business decisions and problems� A problem-scenario approach emphasizes how to apply statistical methods to practical business situations� New case problems le t you check your understanding, while MindTap digital resources help you master Excel®, Excel Online, and R�

CONTENTS

1� Data and Statistics� 2� Descriptive Statistics: Tabular and Graphical Displays� 3� Descriptive Statistics: Numerical Measures� 4� Introduction to Probability� 5� Discrete Probability Distributions� 6� Continuous Probabil ity Distributions� 7� Sampling and Sampling Distributions� 8� Interval Estimation� 9� Hypothesis Tests� 10� Statistical Inferences About Means and Proportions with



Two Populations� 11� Inferences About Population Variances� 12� Comparing Multiple Proportions, Test of Independence and Goodness of Fit� 13� Experimental Design and Analysis of Variance� 14� Simple Linear Regression� 15� Multiple Regression� 16� Regression Analysis: Model Building� 17� Time Series Analysis and Forecasting� 18� Nonparametric Methods� 19� Statistical Methods for Quality Control� 20� Decision Analysis (online)� 21� Sample Survey (online)� Appendix A: References and Bibliography� Appendix B: Tables� Appendix C: Summation Notation� Appendix D: Self-Test Solutions and Answers to Even-Numbered Exercises (online)� Appendix E: Microsoft Excel 2016 and Tools for Statistical Analysis�

NEW EDITION

AE ESSENTIALS OF STATISTICS FOR BUSINESS & ECONOMICS, 9EDavid R. Anderson, University of Cincinnati; Dennis J. Sweeney, University of Cincinnati; Thomas A. Williams, Rochester Institute of Technology; Jeffrey D. Camm, University of Cincinnati

© 2020, 888pp, Paperback, 9789814866316

Deliver sound statistical methodology, a proven problem-scenario approach and meaningful applications that clearly demonstrate how statistical information impacts business decisions with Anderson/Sweeney/Williams/Camm/Cochran/Fry/Ohlmann’s leading

ESSENTIALS OF STATISTICS FOR BUSINESS AND ECONOMICS, 9E� More than 350 actual business examples, current cases and hands-on exercises draw from the authors’ unmatched experience to present the latest statistical data and business information with unwavering accuracy� You can select the topics that best meet your students’ needs, including coverage of popular commercial statistical software programs JMP® Student Edition 14 and Excel® 2016 with optional chapter appendices and coordinating online data sets� An all new WebAssign online course management system is available with this powerful business statistics solution�

CONTENTS

1� Data and Statistics� 2� Descriptive Statistics: Tabular and Graphical Displays� 3� Descriptive Statistics: Numerical Measures� 4� Introduction to Probability� 5� Discrete Probability Distributions� 6� Continuous Probability Distributions� 7� Sampling and Sampling Distributions� 8� Interval Estimation� 9� Hypothesis Tests� 10� Inference about Means and Proportions with Two Populations� 11� Inferences



about Population Variances� 12� Comparing Multiple Proportions, Test of Independence and Goodness of Fit� 13� Experimental Design and Analysis of Variance� 14� Simple Linear Regression� 15� Multiple Regression� Appendix A: References and Bibliography� Appendix B: Tables� Appendix C: Summation Notation� Appendix D: Self-Test Solutions and Answers to Even-Numbered Exercises� (online) Appendix E: Microsoft Excel 2016 and Tools for Statistical Analysis� Appendix F: Computing p-Values Using Minitab and Excel�

NEW EDITION

CONTEMPORARY MATHEMATICS FOR BUSINESS & CONSUMERS, 9ERobert Brechner, Miami-Dade College; George Bergeman, Northern Virginia Community College

© 2020, 816pp, Paperback, 9780357026441

Gain a strong understand of today’s key mathematical concepts and learn how to use math for success in b u s i n e s s t o d a y w i t h B rechner /Be rgeman ’s C O N T E M P O R A R Y M A T H E M A T I C S F O R B U S I N E S S A N D CONSUMERS, 9E� This

reader-friendly approach helps you overcome any math anxiety and confidently master mathematical concepts� A proven step-by-step instructional model allows you to progress through one topic at a time without being intimidated or overwhelmed� Learning features connect the topics you’re learning to the latest business news and even provide helpful personal money tips� You can immediately practice concepts and hone essential skills with more than 2,000 exercises� Jump Start problems introduce each new topic and provide worked-out solutions to help you start homework, while Master-it Problems offer detailed interactive explanations� In addition, author-created videos walk you step-by-

step through sample problems to ensure understanding�

CONTENTS

1� Whole Numbers� 2� Fractions� 3� Decimals� 4� Checking Accounts� 5� Using Equations to Solve Business Problems� 6� Percents and Their Applications in Business� 7� Invoices, Trade and Cash Discounts� 8� Markup and Markdown� 9� Payroll� 10� Simple Interest and Promissory Notes� 11� Compound Interest and Present Value� 12� Annuities� 13� Consumer and Business Credit� 14� Mortgages� 15� Financial Statements and Ratios� 16� Inventory� 17� Depreciation� 18� Taxes� 19� Insurance� 20� Investments� 21� Business Statistics and Data Presentation�



NEW EDITION

STATISTICS FOR BUSINESS & ECONOMICS, METRIC EDITION, 14EDavid R. Anderson, University of Cincinnati; Dennis J. Sweeney, University of Cincinnati; Thomas A. Williams, Rochester Institute of Technology; Jeffrey D. Camm, University of Cincinnati

© 2020, 1120pp, Paperback, 9780357114483

Discover how statistical i n f o r m a t i o n i m p a c t s d e c i s i o n s i n t o d a y ’ s b u s i n e s s w o r l d a s A n d e r s o n / S w e e n e y /Williams/Camm/Cochran/Fry/Ohlmann’s leading S T A T I S T I C S F O R B U S I N E S S A N D ECONOMICS, 14th Edition,

Metric Edition, connects concepts in each chapter to real-world practice� This edition delivers sound statistical methodology, a proven problem-scenario approach and meaningful applications that reflect the latest developments in business and statistics today� More than 350 new and proven real business examples, a wealth of practical cases and meaningful hands-on exercises highlight statistics in action� You gain practice using leading professional statistical software with exercises and appendices that walk you through using JMP® Student Edition 14 and Excel® 2016� WebAssign’s online course management systems further strengthens this business statistics approach and helps you maximize your course success�

CONTENTS

Preface� 1� Data and Statistics� 2� Descriptive Statistics: Tabular and Graphical Displays� 3� Descriptive Statistics: Numerical Measures� 4� Introduction to Probability� 5� Discrete Probability Distributions� 6� Continuous Probability Distributions� 7� Sampling and Sampling Distributions� 8� Interval Estimation� 9� Hypothesis Tests� 10� Inference about Means and Proportions with Two Populations� 11� Inferences about Population

Variances� 12� Comparing Multiple Proportions, Test of Independence and Goodness of Fit� 13� Experimental Design and Analysis of Variance� 14� Simple Linear Regression� 15� Multiple Regression� 16� Regression Analysis: Model Building� 17� Time Series Analysis and Forecasting� 18� Decision Analysis 19� Nonparametric Methods� 20� Statistical Methods for Quality Control� 21� Index Numbers� 22� Sample Survey (online)� Appendix A� References and Bibliography� Appendix B� Tables� Appendix C� Summation Notation� Appendix D� Solutions to Even–Numbered Exercises (Available Online Only)� Appendix E� Microsoft Excel 2016 and Tools for Statistical Analysis� Appendix F� Computing p-Values Using JMP and Excel� Index�



CTE STATISTICS FOR MANAGEMENT AND ECONOMICS WITH CB VITALSOURCE EBOOK, 11EGerald Keller, Wilfrid Laurier University

© 2018, Paperback, 9789814806008

Please note that the digital access code that comes with the print book is valid for use in a specific Asia t e r r i t o r y o n l y � C B VitalSource eBook – The ultimate eBook experience has arrived! Easily access our eBooks with features that wi l l improve your

reading experience, and tools to help you take notes and organize your studies� Discover how statistical methods and tools are vital for today’s managers as you learn how to apply these tools to real bus i ness p rob lems � STAT IST ICS FOR MANAGEMENT AND ECONOMICS, 11E emphasizes applications over calculation using a proven three-step “ICI” approach to problem solving� You learn how to IDENTIFY the correct statistical technique by focusing on the problem objective and data type; how to COMPUTE the statistics by hand or using Excel® or XLSTAT; and how to INTERPRET results in the context of the problem� Extensive data-driven examples, exercises, and cases address the functional areas of business and demonstrate how marketing managers, financial analysts, accountants, and economists rely on statistical applications� Engaging cases focus on climate change and the relationship between payroll and wins in professional sports, while dozens of exercises feature the returns on 40 stocks, which are used to develop the market model and portfolio diversification�

CONTENTS

1� What is Statistics? 2� Graphical Descriptive Techniques I� 3� Graphical Descriptive Techniques II� 4� Numerical Descriptive Techniques� 5� Data Collection and Sampling� 6� Probability� 7� Random Variables and Discrete Probability Distributions� 8� Continuous Probability Distributions� 9� Sampling Distributions� 10� Introduction to Estimation� 11� Introduction to Hypothesis Testing� 12� Inference about a Population� 13� Inference about Comparing Two Populations� 14� Analysis of Variance� 15� Chi-Squared Tests� 16� Simple Linear Regression and Correlation� 17� Multiple Regression� 18� Model Building� 19� Nonparametric Statistics� 20� Time-Series Analysis and Forecasting� 21� Statistical Process Control� 22� Decision Analysis� 23� Conclusion� Appendix A� Data File Sample Statistics� Appendix B� Tables� Appendix C� Answers to Selected Even-Numbered Exercises� Index�



CONTEMPORARY BUSINESS MATHEMATICS FOR COLLEGES, 17EJames E. Deitz, Past President of Heald Colleges; James L. Southam, San Francisco State University

© 2016, 560pp, Paperback, 9781305506688

P r e s e n t i n g a b a s i c , arithmetic-based approach, C O N T E M P O R A R Y B U S I N E S S M A T H E M A T I C S F O R COLLEGES, 17E uses step-by-step development of concepts, hands-on practice exercises, and real-world application of

techniques to effectively prepare students for careers in business� Practical skill-building applications are emphasized throughout as the text progresses, from the most basic to more complex business math topics� Numerous problems and examples are taken from actual businesses� Self-check features such as end-of-section Concept Checks, end-of-chapter Bottom Lines, and end-of-chapter Review Problems enable students to test their understanding before advancing to other topics or completing assignments� CengageNOW offers an online homework solution option with fully algorithmic end-of-chapter problems students can use to drill again and again to build their math confidence�

CONTENTS

1� Fractions� 2� Decimals� 3� Word Problems and Equations� 4� International Weights and Measures� 5� Percents� 6� Commissions� 7� Discounts� 8� Markup� 9� Banking� 10� Payroll Records� 11� Taxes� 12� Insurance� 13� Simple Interest� 14� Installments Purchases� 15� Promissory Notes and Discounting� 16� Compound Interest� 17� Inventory and Turnover� 18� Depreciation� 19� Financial Statements� 20� International Business� 21� Corporate Stocks� 22� Corporate and Government Bonds� 23� Annuities� 24� Business Statistics� Appendix A: Answers to Odd-Numbered Problems� Appendix B: Answers

to Self-Check Review Problems� Appendix C: Fundamental Processes�

CONTEMPORARY BUSINESS MATHEMATICS FOR COLLEGES, BRIEF COURSE, 17EJames E. Deitz, Past President of Heald Colleges; James L. Southam, San Francisco State University

© 2016, 368pp, Paperback, 9781305506701

Presenting a basic, arithmetic-based approach, CONTEMPORARY BUSINESS MATHEMATICS FOR COLLEGES, 17E uses step-by-step development of concepts, hands-on practice exercises, and

real-world application of techniques to effectively prepare students for careers in business� Practical skill-building applications are emphasized throughout as the text progresses, from the most basic to more complex business math topics� Numerous problems and examples are taken from actual businesses� Self-check features such as end-of-section Concept Checks, end-of-chapter Bottom Lines, and end-of-chapter Review Problems enable students to test their understanding before advancing to other topics or completing assignments� CengageNOW offers an online homework solution option with fully algorithmic end-of-chapter problems students can use to drill again and again to build their math confidence�

CONTENTS

1� Fractions� 2� Decimals� 3� Word Problems and Equations� 4� International Weights and Measures� 5� Percents� 6� Commissions� 7� Discounts� 8� Markup� 9� Banking� 10� Payroll Records� 11� Taxes� 12� Insurance� 13� Simple Interest� 14�



Installments Purchases� 15� Promissory Notes and Discounting� 16� Compound Interest� Appendix A: Answers to Odd-Numbered Problems� Appendix B: Answers to Self-Check Review Problems� Appendix C: Fundamental Processes�

STATISTICS FOR MANAGEMENT AND ECONOMICS, ABBREVIATED, 10EGerald Keller, Wilfrid Laurier University

© 2016, 800pp, Hardback, 9781285869643

Emphasizing applications o v e r c a l c u l a t i o n , S T A T I S T I C S F O R M A N A G E M E N T A N D E C O N O M I C S , ABBREVIATED 10e vividly i l l u s t r a t e s h o w v i t a l statistical methods and too ls a re fo r today ’s managers−and teaches you

how to apply them to real business problems� Using a proven three-step “ICI” approach to problem solving, the text teaches you how to IDENTIFY the correct statistical technique by focusing on the problem objective and data type; how to COMPUTE the statistics by hand, using Excel® 2013, or using MINITAB 16; and how to INTERPRET results in the context of the problem� This unique approach enhances your comprehension and practical skills� Incorporating various functional areas of business, data-driven examples, exercises, and cases give you hands-on practice applying statistical applications used by marketing managers, financial analysts, accountants, economists, and others� Completely current, the ABBREVIATED 10e also includes updated figure and data tables, and access to Data Analysis Plus via the textbook companion website�

CONTENTS

1� What is Statistics? 2� Graphical Descriptive Techniques I� 3� Graphical Descriptive Techniques II� 4� Numerical Descriptive Techniques� 5� Data Collection and Sampling� 6� Probability� 7� Random Variables and Discrete Probability Distributions� 8� Continuous Probability Distributions� 9� Sampling Distributions� 10� Introduction to Estimation� 11� Introduction to Hypothesis Testing� 12� Inference about a Population� 13� Inference about Comparing Two Populations� 14� Analysis of Variance� 15� Chi-Squared Tests� 16� Simple Linear Regression and Correlation� 17� Multiple Regression� Appendix A: Data File Sample Statistics� Appendix B: Tables� Appendix C: Answers to Selected Even-Numbered Exercises� Index�



MANAGEMENT SCIENCE

AE AN INTRODUCTION TO MANAGEMENT SCIENCE: QUANTITATIVE APPROACH, 15EDavid R. Anderson, University of Cincinnati; Dennis J. Sweeney, University of Cincinnati; Thomas A. Williams, Rochester Institute of Technology; Jeffrey D. Camm

© 2019, 792pp, Paperback, 9789814834186

Equip students with a conceptual understanding of the role that management sc ience p lays i n t he decision-making process while integrating the latest developments in Microsoft® Office Excel® 2016� The market leader for more than two decades, Anderson/

Sweeney/Williams/Camm/Cochran/Fry/Ohlmann’s AN INTRODUCTION TO MANAGEMENT SCIENCE: QUANTITATIVE APPROACHES TO DECISION MAKING, 15E provides unwavering accuracy with emphasis on applications and timely examples� A hallmark problem-scenario approach introduces each quantitative technique within an applications setting� Students apply the management science model to generate solut ions and recommendations for management� All data sets, applications, and screen visuals reflect Excel 2016� A comprehensive support package offers timesaving support from the text authors as well as online chapters, an appendix, LINGO software and Excel add-ins�

CONTENTS

1� Introduction� 2� An Introduction to Linear Programming� 3� Linear Programming: Sensitivity Analysis and Interpretation of Solution� 4� Linear Programming Applications in Marketing, Finance, and Operations Management� 5� Advanced Linear Programming Applications� 6� Distribution and

Network Models� 7� Integer Linear Programming� 8� Nonlinear Optimization Models� 9� Project Scheduling: PERT/CPM� 10� Inventory Models� 11� Waiting Line Models� 12� Simulation� 13� Decision Analysis� 14� Multicriteria Decisions� 15� Time Series Analysis and Forecasting� 16� Markov Processes� 17� Linear Programming: Simplex Method (online)� 18� Simplex-Based Sensitivity Analysis and Duality (online)� 19� Solutions Procedures for Transportation and Assignment Problems (online)� 20� Minimal Spanning Tree (online)� 21� Dynamic Programming (online)� Appendix A: Building Spreadsheet Models� Appendix B: Areas for the Standard Normal Distribution. Appendix C: Values of e–λ. Appendix D: References and Bibliography� Appendix E: Self-Test Solutions and Answers to Even-Numbered Problems (online only)�



AE PRACTICAL MANAGEMENT SCIENCE, 6EWayne L. Winston, Indiana University, Kelley School of Business (Emeritus); S. Christian Albright, Indiana University, School of Business (Emeritus)

© 2019, 840pp, Paperback, 9789814834476

Help students take full advantage of the power of spreadsheet modeling with the book geared entirely to Excel 2016 -- Winston/Albr ight ’s PRACTICAL MANAGEMENT SCIENCE, 6E� This book integrates modeling into all functional areas of business -- finance,

marketing, operations management -- using real examples and real data� Theory blends with applied, relevant learning for a solid foundation, followed by practical, hands-on exercises that emphasize the methodologies� The book focuses on modeling rather than algebraic formulations and memorization of particular models� New and updated cases help highlight the latest changes in the accompanying @RISK and PrecisionTree add-ins� Optimization chapters incorporates “BigPicture” diagrams of spreadsheet models, while a new chapter emphasizes data mining� In addition, almost 30 updated tutorial videos clarify concepts and work through examples�

CONTENTS

1� Introduction to Modeling� 2� Introduction to Spreadsheet Modeling� 3� Introduction to Optimization Modeling� 4� Linear Programming Models� 5� Network Models� 6� Optimization Models with Integer Variables� 7� Nonlinear Optimization Models� 8� Evolutionary Solver: An Alternative Optimization Procedure� 9� Decision Making Under Uncertainty� 10� Introduction to Simulation Modeling� 11� Simulation Models� 12� Queueing Models� 13� Regression and Forecasting Models� 14� Data

Mining 15� Project Management (MindTap only)� 16� Multiobjective Decision Making (MindTap only)� 17� Inventory and Supply Chain Models (MindTap only)�

SPREADSHEET MODELING & DECISION ANALYSIS, 8EA Practical Introduction to Business AnalyticsCliff Ragsdale, Virginia Polytechnic Institute and State University

© 2018, 864pp, Hardback, 9781305947412

Valuable software, realistic examples, clear writing, and fascinating topics help you master key spreadsheet and business analytics skills with SPREADSHEET M O D E L I N G A N D DECISION ANALYSIS, 8E� You’ll find everything you need to become proficient

in today’s most widely used business analytics techniques using Microsoft® Office Excel® 2016� Author Cliff Ragsdale -- respected innovator in business analytics -- guides you through the skills you need, using the latest Excel® for Windows� You gain the confidence to apply what you learn to real business situations with step-by-step instructions and annotated screen images that make examples easy to follow� The World of Management Science sections further demonstrates how each topic applies to a real company� Each new edition includes extended trial licenses for Analytic Solver Platform and XLMiner with powerful simulation and optimization tools for descriptive and prescriptive analytics and a full suite of tools for data mining in Excel�

CONTENTS

1� Introduction to Modeling and Decision Analysis� 2� Introduction to Optimization and Linear Programming� 3� Modeling and Solving LP Problems in a Spreadsheet� 4� Sensitivity Analysis and the



Simplex Method� 5� Network Modeling� 6� Integer Linear Programming� 7� Goal Programming and Multiple Objective Optimization� 8� Nonlinear Programming & Evolutionary Optimization� 9� Regression Analysis� 10� Data Mining� 11� Time Series Forecasting� 12� Introduction to Simulation Using Analytic Solver Platform� 13� Queuing Theory� 14� Decision Analysis� 15� Project Management (Online)�

QUANTITATIVE METHODS FOR BUSINESS, 13EDavid R. Anderson, University of Cincinnati; Dennis J. Sweeney, University of Cincinnati; Thomas A. Williams, Rochester Institute of Technology; Jeffrey D. Camm, University of Cincinnati

© 2016, 936pp, Hardback, 9781285866314

Wr i t ten wi th the non-mathematician in mind, QUANTITATIVE METHODS FOR BUSINESS, 13E by award-winning authors A n d e r s o n , S w e e n e y , Williams, Camm, Cochran, Fry, and Ohlmann equips your students with a strong conceptual understanding

of the critical role that quantitative methods play in today’s decision-making process� This applications-oriented text clearly introduces current quantitative methods, how they work, and how savvy decision makers can most effectively apply and interpret data� A strong managerial orientation motivates learning by weaving relevant, real-world examples throughout� The authors’ hallmark “Problem-Scenario Approach” helps readers understand and apply mathematical concepts and techniques� Instant online access provides students with Excel® worksheets, LINGO, and the Excel add-in Analytic Solver Platform� Using Microsoft Excel to develop spreadsheet simulation models, the thoroughly revised Chapter 16 explains how to construct a spreadsheet simulation model using only native Excel functionality�

CONTENTS

Preface� 1� Introduction� 2� Introduction to Probability� 3� Probability Distributions� 4� Decision Analysis� 5� Utility and Game Theory� 6� Time Series Analysis and Forecasting� 7� Introduction to Linear Programming� 8� Linear Programming: Sensitivity Analysis and Interpretation of Solution� 9� Linear Programming Applications in Marketing, Finance, and Operations Management� 10� Distribution and Network Models� 11� Integer Linear Programming� 12� Advanced Optimization Applications� 13� Project Scheduling: PERT/CPM� 14� Inventory Models� 15� Waiting Line Models� 16� Simulation� 17� Markov Processes� Appendix A: Building Spreadsheet Models� Appendix B: Binomial Probabilities� Appendix C: Poisson Probabilities� Appendix D: Areas for the Standard Normal Distribution� Appendix E: Values for e-λ. Appendix F: References and Bibliography. Appendix G: Self-Test Solutions and Answers to Even-Numbered Problems�



VBA FOR MODELERS, 5EDeveloping Decision Support Systems with Microsoft® Office Excel®S. Christian Albright, Indiana University, School of Business (Emeritus)

© 2016, 736pp, Paperback, 9781285869612

Help your students master both basic and advanced skills in Visual Basic for Applications (VBA), the programming language for Microsoft® Office, with this essen t i a l t oo l � Ch r i s A l b r i g h t ’ s V B A F O R M O D E L E R S : DEVELOPING DECISION

SUPPORT SYSTEMS WITH MICROSOFT OFFICE EXCEL, 5E provides everything you need to teach students how to automate common spreadsheet tasks as well as create the sophisticated management science applications needed in business today� The first half of the book introduces students to the fundamentals of VBA for Excel®� The second half puts knowledge into action as it illustrates how to automate a number of management science models using VBA� Students learn how to use applications to present a user-friendly interface for inputs and results� This new edition improves code readability, introduces PowerPivot and the Excel Data Model and demonstrates a new method to pass information between modules and user forms that avoids using global variables�

CONTENTS

1� Introduction to VBA Development in Excel� 2� The Excel Object Model� 3� The Visual Basic Editor� 4� Recording Macros� 5� Getting Started with VBA� 6� Working with Ranges� 7� Control Logic and Loops� 8� Working with Other Excel Objects� 9� Arrays� 10� More on Variables and Subroutines� 11� User Forms 12� Error Handling� 13� Working with Files and Folders� 14� Importing Data into Excel from a Database� 15� Working with Pivot Tables and Tables� 16� Working with Ribbons, Menus, and Toolbars� 17�

Automating Solver and Other Applications� 18� User-Defined Types, Enumerations, Collections, and Classes� Part II: VBA MANAGEMENT SCIENCE APPLICATIONS� 19� Basic Ideas for Application Development with VBA� 20� A Blending Application� 21� A Product Mix Application� 22� A Worker Scheduling Application� 23� A Production Planning Application� 24� A Transportation Application� 25� A Stock Trading Simulation Application� 26� A Capital Budgeting Application� 27� A Regression Application� 28� An Exponential Utility Application� 29� A Queuing Simulation Application� 30� An Option Pricing Application� 31� An Application for Finding Betas of Stocks� 32� A Portfolio Optimization Application� 33� A Data Envelopment Analysis Application� 34� An AHP Application for Choosing a Job (web chapter) 35� A Poker Simulation Application� (web chapter)



MAKING HARD DECISIONS WITH DECISIONTOOLS, 3ERobert T. Clemen, Fuqua School of Business, Duke University; Terence Reilly, Babson College

© 2014, 848pp, Hardback, 9780538797573

M A K I N G H A R D D E C I S I O N S W I T H DECISIONTOOLS® is a new edition of Bob Clemen’s best-selling title, MAKING HARD DECISIONS� This s t r a i g h t f o r w a r d b o o k teaches the fundamental ideas of decision analysis, without an overly technical

explanation of the mathematics used in decision analysis� This new version incorporates and implements the powerful DecisionTools® software by Palisade Corporation, the world’s leading toolkit for risk and decision analysis� At the end of each chapter, topics are illustrated with step-by-step instructions for DecisionTools®� This new version makes the text more useful and relevant to students in business and engineering�

CONTENTS

1� Introduction to Decision Analysis� SECTION I: MODELING DECISIONS� 2� Elements of Decision Problems� 3� Structuring Decisions� 4� Making Choices� 5� Sensitivity Analysis� 6� Organizational Decision Making� SECTION II: MODELING UNCERTAINTY� 7� Probability Basics� 8� Subjective Probability� 9� Theoretical Probability Models� 10� Using Data� 11� Monte Carlo Simulation� 12� Value of Information� 13� Real Options� SECTION III� MODELING PREFERENCES� 14� Risk Attitudes� 15� Utility Axioms, Paradoxes, and Implications� 16� Conflicting Objectives I: Fundamental Objectives and the Additive Utility Function� 17� Conflicting Objectives II: Multiattribute Utility Models with Interactions 18� Conclusions and Further Reading�

OPERATIONS MANAGEMENT NEW EDITION

OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 2EDavid Alan Collier, Florida Gulf Coast University; James R. Evans, Carl H. Lindner College of Business, University of Cincinnati

© 2021, 560pp, Hardback, 9780357131695

Gain a clear understanding of the fundamental concepts and applications behind operations and supply chain management wi th the reader-friendly approach in Col l ier /Evans’ popular O P E R A T I O N S A N D S U P P L Y C H A I N MANAGEMENT, 2E� The

authors present detailed, solved problems throughout this edition to illustrate key formulas and computations as you learn to complete both manual and digital calculations using Excel spreadsheet templates and other Excel models for optimization and simulation� Even more review questions, cases, experiential activities, problems and exercises as well as feature boxes teach you how to work with the latest operations management (OM) and supply chain management (SCM) concepts and tools� New content examines process analysis and resource utilization, analytics in OM, capacity measurement, applications of linear optimization and other critical OM and SCM topics� You can further your understanding with interactive digital resources and new algorithmic exercises within MindTap’s complete learning applications�

CONTENTS

PART 1: BASIC CONCEPTS OF OM AND VALUE CHAINS� 1� Operations Management and Value Chains� 2� Measuring Performance in Operations and Value Chains� 3� Operations Strategy� 4� Technology and Operations Management� PART 2: DESIGNING



OPERATIONS AND SUPPLY CHAINS 5� Goods and Service Design� 6� Supply Chain Design� 7� Process Selection, Design, and Improvement� 8� Facility and Work Design� PART 3: MANAGING OPERATIONS AND SUPPLY CHAINS� 9� Forecasting and Demand Planning� 10� Capacity Management� 11� Process Analysis and Resource Utilization� 12� Managing Inventories in Supply Chains� 13� Supply Chain Management and Logistics� 14� Resource Management� 15� Operations Scheduling and Sequencing� 16� Quality Management� 17� Quality Control & SPC� 18� Lean Operating Systems� 19� Project Management� Supplement A: Probability and Statistics� Supplement B: Decision Analysis� Supplement C: Break-Even Analysis� Supplement D: Linear Optimization� Supplement E: The Transportation and Assignment Problems� Supplement F: Queuing Models� Supplement G: Simulation� Appendix A: Areas for the Cumulative Standard Normal Distribution� Appendix B: Factors for Control Charts� Endnotes� Glossary� Index�

NEW EDITION

PURCHASING & SUPPLY CHAIN MANAGEMENT, 7ERobert M. Monczka, Arizona State University; Robert B. Handfield, North Carolina State University; Larry C. Giunipero, Florida State University; James L. Patterson, Western Illinois University

© 2021, 800pp, Hardback, 9780357442142

G a i n a t h o r o u g h understanding of today’s s u p p l y m a n a g e m e n t process from a managerial perspective with the current, complete coverage found in P U R C H A S I N G A N D S U P P L Y C H A I N MANAGEMENT, 7E� This edit ion draws from the

authors’ extensive first-hand experiences and relationships with executives and practitioners worldwide to highlight critical developments in the field� You examine recent advancements in supply chain fraud management, artificial intelligence, analytics, procurement automation and robotic process automation� New content also discusses supply chain fraud management and mitigation, emerging technology in real-time supply chain control towers, use of blockchain and the creation of Centers of Excellence� Carefully selected topics correspond to hiring requirements for supply chain positions today to help position you as a strong candidate� Former students agree that this book provides solid preparation for successfully entering today’s workforce in procurement and supply management�

CONTENTS

Part 1: INTRODUCTION� 1� Introduction to Purchasing and Supply Chain Management� Part 2: PURCHASING OPERATIONS AND STRUCTURE� 2� The Purchasing Process� 3� Purchasing Policies and Procedures� 4� Supply Management Integration for Competitive Advantage� 5� Purchasing and Supply Management Organization� Part 3: STRATEGIC



SOURCING� 6� Supply Management and Commodity Strategy Development� 7� Supplier Evaluation and Selection� 8� Supplier Quality Management� 9� Supplier Management and Development: Creating a World-Class Supply Base� 10� Worldwide Sourcing� Part 4: STRATEGIC SOURCING PROCESS� 11� Strategic Cost Management� 12� Purchasing and Supply Chain Analysis: Tools and Techniques� 13� Negotiation and Conflict Management� 14� Contract Management� 15� Purchasing Law and Ethics� Part 5: CRITICAL SUPPLY CHAIN ELEMENTS� 16� Lean Supply Chain Management� 17� Purchasing Services� 18� Supply Chain Information Systems and Electronic Sourcing� 19� Performance Measurement and Evaluation� Part 6: FUTURE DIRECTIONS� 20� Purchasing and Supply Strategy Trends�

NEW EDITION

SUPPLY CHAIN MANAGEMENT, 11EA Logistics PerspectiveC. John Langley, Jr., Pennsylvania State University; Robert A. Novack, Penn State University; Brian J. Gibson, Auburn University; John J. Coyle, Penn State University

© 2021, 672pp, Hardback, 9780357442135

Using a reader-friendly style a n d s t r a i g h t f o r w a r d , in te res t ing approach , S U P P L Y C H A I N M A N A G E M E N T : A L O G I S T I C S P E R S P E C T I V E , 1 1 E blends logistics theory with practical applications� The latest content highlights

emerging issues, technology developments, and global changes in the constantly evolving field of supply chain management today� This digital edition examines today’s real companies and how public and private organizations are responding to the continual pressure to modernize and transform their supply chains� Updated features and short cases offer hands-on managerial experience as you examine the key decisions and circumstances that supply chain managers face daily� New profiles introduce each chapter with real organizations, people, or events that emphasize the relevance of what you are learning� Technology-focused features and global content examine key areas where change is occurring and provide a meaningful perspective on how today’s changes impact current and future supply chains�

CONTENTS

Part I� Supply Chain Foundations� 1� Supply Chain Management: An Overview� 2� Global Dimensions of Supply Chains� 3� Role of Logistics in Supply Chains� 4� Supply Chain and Omni Channel Network Design� Part II� Supply Chain Fundamentals� 5� Sourcing Materials and Services� 6� Operations – Producing Goods and Services� 7� Demand Management� 8� Order Management and Customer



Service� Part III� Cross-Chain Logistics Processes� 9� Managing Inventory in the Supply Chain� 10 Distribution – Managing Fulfillment Operations� 11� Transportation – Managing the Flows of the Supply Chain� Part IV� Supply Chain Challenges and Future Directions� 12� Aligning Supply Chains� 13� Supply Chain Performance Measurement and Financial Analysis� 14� Supply Chain Technology – Managing Information Flows� 15� Strategic Challenges and Change for Supply Chains�

NEW

AE OPERATIONS AND SUPPLY CHAIN MANAGEMENTDavid Alan Collier, Florida Gulf Coast University; James R. Evans, Carl H. Lindner College of Business, University of Cincinnati

© 2020, 448pp, Paperback, 9789814878166

Operations and Supply Chain Management CONTENTS

Part 1 Basic Concepts of OM and Value Chains� Operations Management a n d V a l u e C h a i n s � Measuring Performance

in Operations and Value Chains� Operations Strategy� Technology and Operations Management� Part 2 Designing Operations and Supply Chains� Goods and Service Design� Supply Chain Design� Process, Selection, Design, and Analysis� Facility and Work Design� Part 3 Managing Operations and Supply Chains� Forecasting and Demand Planning� Capacity Management� Managing Inventories in Supply Chains� Supply Chain Management and Logistics� Resource Management� Operations Scheduling and Sequencing� Quality Management� Quality Control and SPC� Project Management�

Appendixes� Areas for the Cumulative Standard Normal Distribution� Factors for Control Charts� Random Digits�

AE TRANSPORTATION: A GLOBAL SUPPLY CHAIN PERSPECTIVE, 9ERobert A. Novack, Penn State University; Brian Gibson, Auburn University; Edward J. Bardi, University of Toledo

© 2019, 516pp, Paperback, 9789814834667

Equip students with an understanding of what may be the most critical and complex component of global supply chains with TRANSPORTATION: A S U P P L Y C H A I N P E R S P E C T I V E , 9 E � Comprehensive coverage and a managerial approach

highlight the importance of transportation in companies and society� Students examine the framework for transportation from a micro and macro perspective� They review the theoretical and managerial dimensions of transportation in supply chains, including regulation and public policy, as they overview operations, service and cost structure� The authors spotlight transportation management issues with insights into strategic challenges in the movement of goods through the supply chain� New readings, cases, and examples emphasize global topics with new coverage of hard and soft technology and expanded discussions of fuel , energy, managerial , economic, and environmental issues�

CONTENTS

Part I� 1� Global Supply Chains: Role and Importance of Transportation 2� Transportation and the Economy� 3� Transportation Technology and



Systems� 4� Costing and Pricing for Transportation� Suggested Readings for Part I� Part II� 5� Motor Carriers� 6� Railroads� 7� Airlines� 8� Water Carriers and Pipelines� 9� Logistics Services Suggested Readings for Part II� Part III� 10� Transportation Risk Management� 11� Global Transportation Management� 12� Transportation Regulation and Public Policy� 13� Issues and Challenges for Global Supply Chains� Suggested Readings for Part III� Glossary� Name Index� Subject Index�

PRINCIPLES OF SUPPLY CHAIN MANAGEMENT, 5EA Balanced ApproachJoel D. Wisner, University of Nevada, Las Vegas; Keah-Choon Tan, University of Nevada, Las Vegas; G. Keong Leong, University of Nevada, Las Vegas

© 2019, 576pp, Hardback, 9781337406499

E x a m i n e t h e l a t e s t pract ices, t rends, and emerging developments as PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH, 5E guides you step-by-step through the management of all supply chain activity� You review issues related to

both domestic and global supply chains as comprehens ive, one-o f -a-k ind coverage encompasses important processes in operations, purchasing, logistics, as well as process integration� A balanced approach follows the natural flow through the supply chain� Well-organized chapters demonstrate the practical applications of supply chain management in today’s workplace with the help of intriguing SCM Profiles and interesting real business examples� Relevant end-of-chapter questions, problems, and new cases help you put what you learn into practice as you sharpen your management skills�

CONTENTS

Part I: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW� 1� Introduction to Supply Chain Management� Part II: SUPPLY ISSUES IN SUPPLY CHAIN MANAGEMENT� 2� Purchasing Management� 3� Creating and Managing Supplier Relationships� 4� Ethical and Sustainable Sourcing� Part III: OPERATIONS ISSUES IN SUPPLY CHAIN MANAGEMENT� 5� Demand Forecasting� 6� Resource Planning Systems� 7� Inventory Management� 8� Process Management--Lean and Six Sigma in the Supply Chain� Part IV: DISTRIBUTION ISSUES IN SUPPLY CHAIN MANAGEMENT� 9� Domestic U�S� and Global Logistics� 10� Customer Relationship Management� 11� Global Location Decisions� 12� Service Response Logistics� Part V: INTEGRATION ISSUES IN SUPPLY CHAIN MANAGEMENT� 13� Supply Chain Process Integration� 14� Performance Measurement Along the Supply Chain�



PURCHASING AND SUPPLY CHAIN MANAGEMENT, 7E van Weele, Eindhoven University of Technology, Netherlands

© 2018, Paperback, 9781473749443

CONTENTS

SECTION I Core concepts 1 The role of purchasing in the value chain 2 Industrial buying behaviour: Decision-making in purchasing 3 The purchasing management process 4 Buying business services 5 Contract management for complex projects 6 Public Procurement SECTION II Strategy and planning 7 Purchasing and business strategy 8 Outsourcing and risk management 9 Category sourcing: developing effective sourcing strategies 10 Purchasing, innovation and quality management 11 Purchasing, logistics and supply chain management 12 Purchasing organization 13 Performance measurement and governance in purchasing SECTION III Special topics 14 Supplier management: cost approaches and techniques 15 Purchasing, corporate social responsibility and integrity

OM (WITH OM ONLINE, 1 TERM (6 MONTHS) PRINTED ACCESS CARD), 6EDavid Alan Collier, Florida Gulf Coast University; James R. Evans, Carl H. Lindner College of Business, University of Cincinnati

© 2017, 448pp, Paperback, 9781305664791

Learn operat ions and supply chain management YOUR way w i th OM! Whether you choose print only, online only, or a print with online OM combination, you ge t cu t t i ng -edge coverage that reflects the l a t e s t r e s e a r c h a n d practices from the field�

OM6’s easy-reference, paperback textbook presents course content through visually engaging chapters as well as tear-out Chapter Review Cards that consolidate the best review material into a ready-made study tool� With the textbook or on its own, OM Online allows easy exploration of OM topics anywhere, anytime -- including on your device! Collect your notes and create StudyBits™ from interactive content as you go so you can more easily remember key concepts� Then use preset study resources or personalize the product through easy-to-use tags and filters to prioritize your study time� Make and review flashcards, review related content, and track your progress with Concept Tracker -- all in one place and at an affordable price!

CONTENTS

1� Operations Management and Value Chains� 2� Measuring Performance in Operations and Value Chains� 3� Operations Strategy� 4� Technology and Operations Management� 5� Goods and Service Design� 6� Supply Chain Design� 7� Process, Selection, Design, and Analysis� 8� Facility and Work Design� 9� Forecasting and Demand Planning� 10� Capacity Management� 11� Managing Inventories in Supply Chains� 12 Supply Chain Management and Logistics� 13� Resource Management� 14�



Operations Scheduling and Sequencing� 15� Quality Management� 16� Quality Control and SPC� 17� Lean Operating Systems� 18� Project Management�

SUPPLY CHAIN FOCUSED MANUFACTURING PLANNING AND CONTROLW.C. Benton, The Ohio State University

© 2014, 512pp, Hardback, 9781133586715

Gain a full understanding of the latest updates to the manufacturing and control paradigm, including the c h a l l e n g e s a n d opportunities posed by supply chain management and sustainability trends, with Benton’s SUPPLY C H A I N F O C U S E D

MANUFACTURING & PLANNING CONTROL� This unique book parallels the objective of supply-chain focused manufacturing planning and control systems within businesses today� The author uses his extensive expertise and memorable real examples to skillfully demonstrate how successful businesses design products to be manufactured at the right time, in the right quantities, and following quality specifications in the most cost-efficient manner�

CONTENTS

1� Introduction� 2� Forecasting Demand� 3� Sales and Operations Planning/Aggregate Production Planning� 4� Master Production Planning� 5� Supply Chain Focused Inventory Management� 6� Materials Requirements Planning/Push Production Systems� 7� JIT/Lean Production/Pull Production Systems� 8� Push and Pull Production Systems� 9� Capacity Requirements Planning� 10� Production Planning and Control for Remanufacturing� 11� Managing the Outsourcing Planning and Control System� 12�

Executing the Manufacturing Planning and Control System� Appendix A: Quantity Discounts and Supply Chain Integration� Appendix B: Glossary for Manufacturing Planning and Control Definitions�

PROJECT MANAGEMENT

CONTEMPORARY PROJECT MANAGEMENT, 4ETimothy Kloppenborg, Xavier University; Vittal S. Anantatmula, College of Business, Western Carolina University; Kathryn (“Kate”) Wells, Tecnológico de Monterrey campuses in Guadalajara and Querétaro, Mexico

© 2019, 480pp, Hardback, 9781337406451

Learn to master the most proven methods in project management as well as exciting new techniques emerging from current industry and today’s most recen t resea rch w i th K l o p p e n b o r g ’ s C O N T E M P O R A R Y PROJECT MANAGEMENT,

4E� This edition introduces time-tested manual techniques and progressive automated techniques, all consistent with the latest PMBOK® Guide and standards and integrated with Microsoft® Project 2016� The book’s focused approach is ideal for building strong portfolios that showcase project management skills for future interviews� All content is consistent with the knowledge areas and processes of the 6th edition of the PMBOK® Guide to give you an advantage as you prepare to become a Certified Associate in Project Management (CAPM®) or Certified Project Management Professional (PMP®), if desired�

CONTENTS

Part I: ORGANIZING PROJECTS� 1� Introduction to Project Management� 2� Project Selection and Prioritization� 3� Chartering Projects� Part II:



LEADING PROJECTS� 4� Organizational Capability: Structure, Culture, and Roles� 5� Leading and Managing Project Teams� 6� Stakeholder Analysis and Communication Planning� Part III: PLANNING PROJECTS� 7� Scope Planning� 8� Scheduling Projects� 9� Resourcing Projects� 10� Budgeting Projects� 11� Project Risk Planning� 12� Project Quality Planning and Project Kick-off� Part IV: PERFORMING PROJECTS� 13� Project Supply Chain Management� 14� Determining Project Progress and Results� 15� Finishing the Project and Realizing the Benefits� Appendix A PMP and CAPM Exam Prep Suggestions Appendix B Agile Differences Covered Appendix C Answers to Selected Exercises Appendix D Project Deliverables Appendix E Strengths Themes as Used in Project Management (Available Online) Glossary Terms consistent the PMBOK® Guide and multiple other PMI Guides and Standards� Index�

AE SUCCESSFUL PROJECT MANAGEMENT, 7EJack Gido, Pennsylvania State University; James P. Clements, Clemson University

© 2018, 552pp, Paperback, 9789814834353

Teach students how to work successfully in today’s p r o j e c t m a n a g e m e n t environment with Gido/C l e m e n t s / B a k e r ’ s SUCCESSFUL PROJECT MANAGEMENT, 7E� This best-selling text details how to organize and manage pro ject teams - - f rom

planning and scheduling to cost management� Revised chapters align with PMBOK (Project Management Body of Knowledge) to ensure best practices� The book covers project constraints, stakeholder issues, the project charter, and how projects support an organization’s strategic plan� Learning features reinforce concepts critical to project management success� Students practice effective communication while new cases inspire discussion and debate, and new real-world vignettes demonstrate how to apply concepts in the workplace� New MindTap® digital resources enhance each chapter with videos, quizzes, and case animations� Students also work with today’s popular Microsoft® Project 2016� Find everything your students need to manage projects effectively in business today�

CONTENTS

1� Project Management Concepts� Part I: INITIATING A PROJECT� 2� Identifying and Selecting Projects� 3� Developing Project Proposals� Part II: PLANNING, PERFORMING, AND CONTROLLING THE PROJECT� 4� Defining Scope, Quality, Responsibility, and Activity Sequence� 5� Developing the Schedule� 6� Resource Utilization� 7� Determining Costs, Budget and Earned Value� 8� Managing Risk�



9� Closing the Project� Part III: PEOPLE: THE KEY TO PROJECT SUCCESS� 10� The Project Manager� 11� The Project Team� 12� Project Communication and Documentation� 13� Project Management Organizational Structures� Appendix A: Project Management Information Systems� Appendix B: Project Management Websites� Appendix C: Project Management Associations around the Globe� Appendix D: Acronyms� Reinforce Your Learning Answers� Glossary� Index�

TOTAL QUALITY MANAGEMENT

AE MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10EJames R. Evans, Carl H. Lindner College of Business, University of Cincinnati; William M. Lindsay, Professor Emeritus of Management, Northern Kentucky University

© 2017, 756pp, Paperback, 9789814834261

The definitive market leader a n d a u t h o r i t a t i v e educational reference, MANAGING FOR QUALITY AND PERFORMANCE E X C E L L E N C E , 1 0 e d e l i v e r s u n m a t c h e d coverage and insightful comparisons that guide s tuden ts th rough the

intricacies of quality management� Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents the fundamental principles and historical foundations of total quality with an emphasis on high-performance management practices� It offers unrivaled coverage of ISO 9000 certification standards, Six Sigma, and the U�S� Malcolm Baldrige National Quality Award standards� A wealth of firsthand, current examples from leading organizations emphasize the practical aspects of the book’s managerial focus as well as the technical

topics that students are learning� Coverage of most of the Body of Knowledge required for ASQ certification helps you effectively prepare students to become Certified Quality Managers�

CONTENTS

Brief Contents� Preface� Part I: PRINCIPLES OF QUALITY MANAGEMENT� 1� Introduction to Quality� 2� Foundations of Quality Management� 3� Customer Focus� 4� Workforce Focus� 5� Process Focus� Part II: TOOLS AND TECHNIQUES FOR QUALITY� 6� Statistical Methods in Quality Management� 7� Design for Quality and Product Excellence� 8� Measuring and Controlling Quality� 9� Process Improvement and Six Sigma� Part III: BEYOND QUALITY MANAGEMENT: MANAGING FOR PERFORMANCE EXCELLENCE� 10� The Baldrige Framework for Performance Excellence� 11� Strategy and Performance Excellence� 12� Measurement and Knowledge Management for Performance Excellence� 13� Leadership for Performance Excellence� 14� Building and Sustaining Quality and Performance Excellence� Appendixes�

QUALITY & PERFORMANCE EXCELLENCE, 8EJames R. Evans, Carl H. Lindner College of Business, University of Cincinnati

© 2017, 496pp, Paperback, 9781305662223

Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e presents the basic principles and tools associated with quality a n d p e r f o r m a n c e excellence� Packed with

relevant, real-world examples, the text thoroughly illustrates how these principles and methods have



been put into effect in a variety of organizations� It also highlights the relationship between basic principles and the popular theories and models studied in management courses� The eighth edition reflects the 2015-16 Baldrige criteria and includes new boxed features, experiential exercises, and up-to-date case studies that give you practical experience working with real-world issues� Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific� In addition, chapters now open with a “Performance Excellence Profile” highlighting a recent Baldrige recipient�

CONTENTS

Part I: FOUNDATIONS OF QUALITY AND PERFORMANCE EXCELLENCE� 1� Introduction to Quality and Performance Excellence� 2� Frameworks for Quality and Performance Excellence� 3� Tools and Techniques for Quality Design and Control� 4� Tools and Techniques for Quality Improvement� Par t I I : PERFORMANCE EXCELLENCE, STRATEGY, AND ORGANIZATIONAL THEORY� 5� Competitive Advantage and Strategic Management for Performance Excellence� 6� Quality in Customer-Supplier Relationships� 7� Designing Organizations for Performance Excellence� Part III: PERFORMANCE EXCELLENCE AND ORGANIZATIONAL BEHAVIOR� 8� Quality Teamwork� 9� Engagement, Empowerment, and Motivation� Part IV: LEADERSHIP AND ORGANIZATIONAL CHANGE� 10� Leadership for Performance Excellence� 11� Performance Excellence and Organizational Change�

AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2EJames R. Evans, Carl H. Lindner College of Business, University of Cincinnati; William M. Lindsay, Professor Emeritus of Management, Northern Kentucky University

© 2015, 368pp, Paperback, 9781133604587

Six Sigma has taken the corporate world by storm and represents the thrust of n u m e r o u s e f f o r t s i n manufacturing and service organizations to improve products, services, and processes� Although Six S i g m a b r i n g s a n e w direction to quality and

productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total qual i ty and continuous improvement that have been used for many decades� Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century� AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses�

CONTENTS

Part I: Principles of Six Sigma� 1� The Foundations of Six Sigma: Principles of Quality Management� 2� Principles of Six Sigma� Part II: Six Sigma DMAIC Methodology� 3� Project Organization, Selection, and Definition� 4� Process Measurement� 5� Process Analysis� 6� Process Improvement� 7� Process Control� Part III: Additional Topics in Six Sigma� 8� Design for Six Sigma� 9� Implementing Six Sigma�


Documents

Cengage Asia...professional statistical software with exercises and appendices that walk you through using JMP® Student Edition 14 and Excel® 2016 WebAssign’s online course management