CEESP Project Managment. Unit Four

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    Project Management

    Risk Management

    Lecturer: Javier Daz lvarez

    Electrical EnergyConversion andPower Systems

    Universidadde Oviedo

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    Risk Management Introduction

    Plan Risk Management

    Risks Identification

    Risk Analysis

    Risk Responses

    Monitor and Control Risks

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    Definition & Management- Project Risk: an uncertain event or condition that, if occurs, has an effect

    (positive or negative) in the project in one of the following aspects:

    - Cost

    - Scope

    - Time

    - Resources- Quality

    - Risk Management includes all the proceses related with planning,

    identification, analysis, response and control of the risks in a project.

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    Key Elements of a Risk

    An event that can be defined. We have to know what might happen.

    The probability that it occurs. Likelihood that the event will occur.

    The consecuences (impact) of its occurrence. Loss or gain should the eventoccur, often referred to cost, scope, time, resources or quality.

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    Categories of Risk

    Known risks: has been identified, has been analyzed and can be managed.

    Unknown risks: may be addresed through a general contingency based onexperience with similar projects.

    Threats (negative)

    Opportunities (positive)

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    Impact Probability Matrix (example)

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    Exercise 4.1 Project. Promotion and construction (civil works, transport

    and erection o a wind farm of 40 MW (20 wind turbines) in

    Leon mountains (1500 masl).

    Preliminar Risks Identification. Write them in 5 minutes.

    Compare the responses of the assitants and save them.

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    Risk Management Introduction

    Plan Risk Management

    Risks Identification Risk Analysis

    Risk Responses

    Monitor and Control Risks

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    Risk Managment PlanDescribes how risk management will be structured andperformed on the project. It includes the following:

    1.-Methodology. Defines the approaches, tools and data sources thatmay be used to perform risk managment on the project.

    2.- Roles and responsibilities. Defines the lead (Project Manager),support, and risk management team members for each type of activityin the risk managment plan, and clarifies responsibilities.

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    Risk Management Plan (II)3.-Budgeting. Assigns resources, estimates funds needed for riskmanagement. They should be included in the cost performance

    baseline. Finally protocols for application of contingency reserve shouldbe stablished.

    4.-Timing. Defines when and how often the risk management process

    will be performed throughout the project life cycle, establishes protocolsfor application of schedule contingency reserves, and stablishes risksmanagement activities to be included in the project schedule.

    5.-Risk categories. Provides a structure that ensures a comprehensiveprocess of systematically identifying risks to a consistent level of detail.It contributes to the effectiveness and quality of the Identify Risksprocess.

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    Risk Categories

    Technical

    Requirements

    Technology

    Complexity andInterfaces

    Performancesand Reliability

    Quality

    Law relatedissues

    Permitting

    Contracts

    Legalproceedings

    Organizacional

    ProjectDependencies

    Resources

    Funding

    Priorization

    ProjectManagement

    Estimating

    Planning

    Controlling

    Communication

    External

    Subcontractorsand suppliers

    Regulatory

    Market

    Customer

    Weather

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    Risk Management Plan (III)

    6.-Definitions of risk probability and impact. They should be defined

    according to each individual project. Each project target (Cost, Time,Scope and Quality) should have categorized the impact of the risks.

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    Impact scale of a RiskProject

    Objective

    Very low Low Moderate High Very high

    Cost Insignificantincrease

    < 1%increase

    1-3 %increase

    3-10%increase

    >10%increase

    Time Insignificant

    increase

    < 5%

    increase

    5-10%

    increase

    10-20%

    increase

    20%

    increase

    Scope Barely

    noticeable

    decrease

    Minor areas

    of scope

    affected

    Major areas

    of scope

    affected

    Unacceptable

    reduction to

    sponsor

    Project item

    is effectively

    useless

    Quality Barelynoticeable

    degradation

    Only verydemanding

    applications

    are affected

    Sponsorapproval

    required

    Unacceptablereduction to

    sponsor

    Project itemis effectively

    useless

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    Risk Management Plan (IV)

    7.-Revised stakeholders tolerances. They should be reviewed in the Plan

    Risk Management process.

    8.-Reporting formats. Create templates for documenting the outcomesof the risk management processes. Define how to analyze andcommunicate.

    9.-Tracking. Documents how risk activities will be recorded for thebenefit of the current project, as well as for future needs and learntlessons.

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    Risk Management Introduction

    Plan Risk Management

    Risks Identification Risk Analysis

    Risk Responses

    Monitor and Control Risks

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    Risks Identification Risk events must be specific and must be completely defined.

    It must include what, when and the impact of each risk.

    Identification process should be done from the task list. Develop a complete risk list.

    Identification tasks should be done as team work or in

    different teams constituted by members of the team project. Focus on Risk Identification, do not try to analyze them at this

    moment

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    Tools for Risks Identification

    Experience. Interwiev with experts (could be telematic)

    Brainstorming Analogy method

    Documents review

    Root cause analysis Other (Cause-effect, fishbone, process flowcharts, etc.)

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    Experience. Interview with experts

    Expertsidentification

    Prepare the

    interview.Focus on thespecific issue

    Ask opinionand generalinformation

    Write theMinutes ofMeeting

    Include the

    conclusion inthe List of

    Risks

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    Brainstorming

    Ideas formulation

    Ideas evaluation

    Very important: Do not start Ideas evaluation before the

    previous stage (Ideas formulation) is finished.

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    Analogy method

    Stage 1 Identify required information (project risks)

    Stage 2

    Identify similar projects

    Focus on similar components of the project

    Stage 3

    Accumulate useful data

    Analyze data

    Stage 4 Include the conclusion in the list of risks

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    Tools for Risk Identification Documents review. It consists on collecting documentation

    related with the project and perform, first, an individualanalysis and, then, a group analysis.

    Root cause analysis. An examination of the causes ofindividual risks and any groupings that seem to occur as aresult.

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    List of RisksRisk

    Category

    Code

    (task)

    Threat /

    Opportunity event

    Probability Impact Prob x

    Imp

    Priority

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    Risk Register At the end of the proccess, the Risk Register will be done. It is

    an evolutionary document that serves to capture riskinformation. It includes:

    List of Risks

    List of potencial responses

    Root causes of risks

    Update of the Risk Cathegories Chart

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    Exercise 4.2 Project. Promotion and construction (civil works, transport

    and erection o a wind farm of 40 MW (20 wind turbines) inLen mountains (1500 masl).

    Starting from the Tasks List and using some of the explained tools, write the List of Risks.

    Assign probability and impact and complete List of Risks Chart.

    Elaborate a list of potencial responses.

    Find root causes of the risks

    Make a proposal for updating the Risk Cathegories Chart

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    Risk Management Introduction

    Plan Risk Management

    Risks Identification Risk Analysis

    Risk Responses

    Monitor and Control Risks

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    Qualitative Risk Analysis The input for performing the qualitative analysis (and also for

    the quantitative analysis) is the Risk Management Plan.

    It is the process of assesing and combining the impact andlikelihood of identified risks. It prioritizes risks according totheir potential effect on project performance.

    This type of analysis, in general, is more subjective than

    quantitative analysis, even when we assign numbers to ourqualitative analysis. This is due to our own perception of therisk and our emotions at the time we do the evaluation.

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    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    Very low Low Moderate High Very high

    Impact Probability Matrix

    Impact

    Pr

    obability

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    Impact Probability Matrix Probabilities description:

    Low probability. It is not likely that the event occurs (0-30%).

    Medium probability. It is likely that the event occurs (30-60%). High probability. It is very likely that the event occurs (60-90%).

    Events with probability higher than 90% are not risks, they arecertainties which must be planified.

    Impacts description: Very low impact. If the event occurs, it will not impact in cost, time,

    quality or client satisfaction.

    Low impact. If the event occurs, it will have a mild effect.

    Medium impact. If the event occurs, it will impact moderately.

    High impact. If the event occurs, it will have a significant effect.

    Very high impact. If the event occurs, it will have a very important

    effect.

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    Quantitative Risk Analysis It consists on a numerical measurement of the probability and

    the consequences of risks and an estimation of theirconsequences on project objectives.

    This method is more objective than Qualitative Analysis.

    The most common tool for this analysis is the Decision treeanalysis.

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    Decision tree analysis (I) Guidelines:

    A box represents a decision

    Circles represent events with multiple possible outcomes

    We are evaluating the primary decision (root decision) which is placed atthe left side of the decision tree, and the tree is drawn from that root.

    Find the most advantageous path at each decision node (box). Whatmakes a path advantageous (lowest cost, greatest return, etc.) dependson the specific situation.

    Draw all possible paths for the scenario.

    Place values on each path segment if appropriate.

    Place probabilities on the path segments leading from events. Decisionnodes have no probabilities associated with their alternatives

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    Decision tree analysis (II) Guidelines:

    Determine the risk values for each path segment by multiplying allprobabilities to the left of the segment (including any probability for the

    segment itself) by each other and then by the value of the segment (ifany).

    For each decision node, determine the most advantageous path byadding the risk values for the alternatives. You must work from right to

    left. Determine the paths for the right-most decision nodes, and thenwork your way to the left. The reason for choosing one path is that thepaths are mutually exclusive; you can only choose one path.

    For event nodes, consider each path and add the results. The reason for

    including all paths is that they are mutually inclusive; that is, togetherthey form the entire universe of possible outcomes.

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    Decision tree analysis (III) Guidelines:

    Continue working to the left until you can determine the mostadvantageous path for your root decision.

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    Decision tree analysis. Example. Wind Farm in Leon (40 MW). Analyze the posibility of testing

    the power transformer.

    The test costs 40 k. The failure of the transformer costs one month of production

    losses (250 net equivalent hours, 80 /MWh)

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    Decision tree analysis. Example.

    Test Power

    Transformer

    1 week; 30 k

    0

    1%

    99%

    5%

    95%

    Fail

    Pass

    Fail

    Pass

    30+0,01*800+0,99*0= 38 k

    0+0,05*800+0,95*0=40 k

    4 weeks x 40 MW x 250 neh + 80 /MWh = 800 k

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    Exercise 4.3

    Project 40 MW in Leon (3000 neh/year). Analyze thepossibility of starting the works one week before obtaining thework licence using the decision tree analysis.

    80/MWh

    60% possibility of the stop of the works (0,5 weeks of delay) and 150 k penalty

    30% possibility of 150 k penalty

    10% possibility of nothing

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    37

    Exercise 4.3

    Start Works

    before obtaining

    work permit

    1 week; 62,5 neh

    0

    60%

    10%

    Stop Works + Penalty

    Nothing

    190,4 k -(0,6*(150+95,2)+0,3*150+0,1*0)=

    190,4 - 192,13 = -1,72 k

    0 k

    Penalty30%

    1 week; 62,5 neh. 40 MW x 250 neh/month x 1 month /4,2 weeks x 80 /MWh = 190,4 k

    0,5 weeks ? 190,4 k / 2 = 95,2 k

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    Comparison of methods

    Qualitative

    Fast and easy to administrate

    Difficult of using in a uniform way in the organizacin

    Ir requires definitions, rules, standards and processes

    Quantitative

    It is preferred (most of the times obligued) by the direction

    More time is required, it needs estimation Numbers give a precission image, but it depends on the precission of the

    estimation

    It is difficult if team project doesnt want to give figures

    It allows to see tendences

    Easier to predict

    More valuable

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    Risk Analysis Instructions Study the complete list of risk events

    Assign risk analysis tasks to the appropiate members of theteam

    Quantify or qualify probability and impact of each identifiedrisk

    Identify the best, the worst and more probable results of risk

    events with high grade of uncertainty

    Review the result of the analysis with the members of theteam

    Do not advance, at this moment, in priority assignation

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    Impacts to Project Cost Each Risk Event must be analyzed to evaluate potential

    impacts to project cost:

    Cost of power of work (people)

    Task duration

    Direct materials

    Equipment and tools

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    Impacts to Project Time Each Risk Event must be analyzed to evaluate potential

    impacts to project time baseline:

    Resorces shortage

    Length extension

    Other delays

    Net diagram must be analyzed to evaluate potential impacts

    due to: Dependent tasks

    Tracks convergence

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    Time Risks Analysis Network diagram

    Experts judgment

    Finantial analysis Net Present Value (NPV)

    Expected value (EV = Probability * Impact)

    Decision tree (explained).

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    Network diagram Example

    Calculate critical path using a balanced average time:(Optimistic value + 4*Probable value + Pesimistic value)/6

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    Exercise 4.4 The activities for the construction of one new wind turbine in

    an existing wind farm are the following:

    Draw network diagrams and calculate critical paths for Expected Values and for BalancedAverage time: (Optimistic value + 4*Probable value + Pesimistic value)/6

    Activity Predeccessor Optimistic Expected Pesimistic

    Balanced

    average time

    1.- Wind turbine foundation digging - 2 5 7 4,83

    2.- Wind turbine erection 1 3 5 7 5,00

    3.- Cable conection to wind turbine and tests 2, 5 1 4 8 4,17

    4.- Trench digging - 2 5 14 6,00

    5.- Cable lying 4 1 4 10 4,50

    6.- Cable connection to substation 5 1 2 4 2,17

    7.- Tests and energizing 6 0,5 1 10 2,42

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    45

    Exercise 4.4

    0 5 5 10 10 14

    Task 1 (5) Task 2 (5) Task 3 (4)

    0 5 5 10 10 14

    0 14

    Start End

    0 14

    0 5 5 9 9 11 11 12

    Task 4 (5) Task 5 (4) Task 6 (2) Task 7 (1)

    1 6 6 10 11 13 13 14

    0 4,8 4,8 9,8 10,5 14,7

    Task 1 (4,8) Task 2 (5) Task 3 (4,2)

    1,1 5,9 5,9 10,9 10,9 15,1

    0 15,1

    Start End

    0 15,1

    0 6,0 6,0 10,5 10,5 12,7 12,7 15,1Task 4 (6) Task 5 (4,5) Task 6 (2,2) Task 7 (2,4)

    0 6 6 10,5 10,5 12,7 12,7 15,1

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    Expected Value

    Best

    case

    Probabilit

    y

    Expected Value Worst case

    Base case 10.000 10.000 10.000

    Concrete

    problem

    0 50% 200 400

    Productivity

    increase

    -200 10% -20 0

    Snow in april 0 50% 400 800

    Total 9.800 10.580 8.800

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    Prioritize Risks Project Team must prioritize the risks which should be taken

    into account because there will not be enough time andresources to respond to risks.

    Prioritization must be done from Risk Register.

    Work should be done by all the team.

    In this stage, do not think about responses.

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    Prioritize Risks Qualitative method. Clasify taking into account only the

    impact (not the probability). Do two lists, one with costimpacts and another one with time impacts.

    Quantitative method. Clasify risks according to their ExpectedValue (probability x impact).

    Filtered. Elaborate a list of questions and filter all the risks.

    Ask each question to all the remaing risks. Start with thefirst question and discard the risks with non significativeimpact. Then the second question.

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    Filtered method Filter one. Is the impact significative (performance, quality,

    cost, time, scope)?

    Filter two. Has anybody seen it before? Do conditions orcircunstances which make the risk more probable exist?

    Filter three. Does the risk have an inmediate effect on theproject? Does it require a long actuation? Do we have to act

    in a short time? Filter four. Does the risk have a solution that is out of Board

    control?

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    Exercise 4.5

    Project 40 MW in Leon. Starting from the Risk Register, prioritize risks using the filtered method.

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    Risk Management

    Introduction

    Plan Risk Management

    Risks Identification Risk Analysis

    Risk Responses

    Monitor and Control Risks

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    Strategies Strategy for threats and opportunities

    Accept

    Strategies for threats Mitigate

    Transfer

    Avoid

    Strategies for opportunities Exploit

    Share

    Enhance

    Contingent response strategies

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    Accept Acceptance:

    Active. Develope a contingency plan

    Passive. Do not do anything. Accept consecuencies.

    If a risk is acceptable for the project and for the company:

    Review company tolerances

    Document and communicate strategy Keep reevaluating the risk during the life of the project

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    Mitigate Take specific actions to:

    Reduce risk probability

    Reduce risk impact

    Estimate and evaluate mitigation strategy

    Document and communicate strategy

    Keep reevaluating the risk during the life of the project

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    Transfer Subcontract

    Use guaranties (Warranties)

    Contractual guaranties (Guaranties) Ensurances

    Contract with client

    id

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    Avoid If risk exposure is not acceptable or mitigation and/or transfer

    are not enough, risk cause must be avoide and threat must beeliminated.

    Review tolerances of the organization.

    Evaluate task Vs avoid the project

    Document and communicate strategy

    Keep reevaluating the risk during the life of the project

    S i f i i

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    Strategies for opportunities Accept

    Enhance

    Maximize event probability

    Maximize event impact

    Exploit (making sure that the opportunity is materialized)

    Share (assign part of the bennefit to a third party)

    Ri k t i

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    Risks response matrix

    Response 1 Response 2 Response 3 Response 4

    Risk 1

    Risk 2

    Risk 3

    Risk 4

    - Try to identify responses that mitigate several risks at the same time.

    - For positive impacts, write +

    - For negative impacts, write

    - If impacts do not exist, dont write anything

    S li f i k

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    Scaling of risks response If team project cant develope response strategies for severe

    threats or significant opportunities, the Project director isresponsible for scaling to the directors of the company

    R

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    Reserves Provision to mitigate risks (cost or time). It is an amount of

    money or time which is used to reduce deviation risk.

    To determine rerseves, consider the following:

    Tipe of contracts

    Threaten exposure

    Tolerance to risk

    Consecuences of deviation Learnt lessons

    E i 4 6

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    Exercise 4.6

    Project 40 MW in Leon. Starting from the filtered risks register, develope the risks responses.

    Ri k M t

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    Risk Management

    Introduction

    Plan Risk Management

    Risks Identification Risk Analysis

    Risk Responses

    Monitor and Control Risks

    Monitor and Control Risks Purpose

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    Monitor and Control Risks Purpose Monitor residual Risks

    Identify new and secondary risks

    Execute risk responses

    Evaluate risk process effectiveness

    Follow up and Control of Risks

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    Follow up and Control of Risks The process consists on:

    Identification, analysis and planification of new risks

    Making the follow up of identified risks

    Reanalyze existent risks Follow up of conditions that trigger plans for using reserves

    Follow up of residual risks

    Review of the execution of risks responses while evaluating itseffectiveness.

    It must be integrated with plannification, execution andcontrol of the project.

    Stablish a System of Early Detection

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    Stablish a System of Early Detection The target is detect deviations of the plan which could be or

    could cause risk triggers.

    Some examples:

    Cost deviations

    Time deviations

    Changes in the estimated finishing date

    Changes in the attitude of stakeholders New alternative critical paths

    Exercise 4 7

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    Exercise 4.7

    Think about other risks triggers

    Evaluate results of Corrective Actions

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    Evaluate results of Corrective Actions Have the mitigated risks been sufficiently content?

    Can materialized and accepted risks be tolerated?

    Have the result of contingency plans have been satisfactory?

    Has the lifecycle of the risks been finished?

    Is another action required?

    Risks reevaluation

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    Risks reevaluation What new risks are due to time or cost variations?

    What new risks are due to changes in client requirements?

    What new risks are a result of changes of personnel orstakeholders?

    What new risks are result of organizacional or environmentalchanges?

    What new risks are possible due to changes in resources or itsutilization?

    Which of the identified risks have changed?

    Risks Reevaluation. Analysis and RisksClasification

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    Clasification

    Has the ocurrence probability of each risks changed?

    Is the impact of the risk the same?

    Are risk priorities the same?

    Are organizacional tolerances the same?

    Have the stakeholders changed?

    Are there new risks?

    Is there any response strategy that doesnt work?

    Exercise 4.8

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    Exercise 4.8

    Question: when do you think that a new risk reevaluationshould be done?

    It depends on the project duration.

    5 years project. Once a month could be ok. 4 weeks project. Once a week couldnt be enough.

    Risk Documentation

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    Risk Documentation It is the base for risk analysis in future projects

    Learnt lessons should be transmited to all the organization toavoid that the same problems could happen again

    It could be used to demonstrate to the direction of thecompany the work that has been done and when they wereinvolved in project problem solutions.