CBI Health Group

How to Deliver Manager Development Modules:

A Facilitator Guide

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Objectives

Understand the role of the facilitator

Identify the different learning styles of participants

Be able to prepare and plan the delivery of a module

Carry out content delivery, oversee group activities, and develop action plans in collaboration with participants during sessions

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1 - Function of Facilitator Guide and

Manager Development Modules

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1 - Function of Facilitator Guide and

Manager Development Modules

1. To remind (and inform) managers of best practices

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1 - Function of Facilitator Guide and

Manager Development Modules

1. To remind (and inform) managers of best practices

2. To provide opportunities to discuss and engage with the content

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1 - Function of Facilitator Guide and

Manager Development Modules

1. To remind (and inform) managers of best practices

2. To provide opportunities to discuss and engage with the content

3. To design action plans aimed at meeting the objectives of each module

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2 - The Facilitator

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2 - The Facilitator

A. Roles

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2 - The Facilitator

A. Roles

B. Characteristics

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2 - The Facilitator

A. Roles

B. Characteristics

• Expertise

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2 - The Facilitator

A. Roles

B. Characteristics

• Expertise• Empathy

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2 - The Facilitator

A. Roles

B. Characteristics

• Expertise• Empathy• Enthusiasm

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2 - The Facilitator

A. Roles

B. Characteristics

• Expertise• Empathy• Enthusiasm• Clarity

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3 - The Learner

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3 - The Learner

A. Accountability

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3 - The Learner

B. Adult Education Principles

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3 - The Learner

B. Adult Education Principles

• Motivation

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3 - The Learner

B. Adult Education Principles

• Motivation

• Self-concept

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3 - The Learner

B. Adult Education Principles

• Motivation

• Self-concept

• Prior experience

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3 - The Learner

B. Adult Education Principles

• Motivation

• Self-concept

• Prior experience

• Orientation to learning

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3 - The Learner

C. Learning Styles

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4 - Class Preparation

A. Anxiety

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4 - Class Preparation

A. Preparation

• Read through the course content

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4 - Class Preparation

A. Preparation

• Read through the course content

• Determine section priorities

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4 - Class Preparation

A. Preparation

• Read through the course content

• Determine section priorities

• Recall personally meaningful experiences

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4 - Class Preparation

A. Preparation

• Read through the course content

• Determine section priorities

• Recall personally meaningful experiences

• Select group activities

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5 – Material Presentation

A. Make it fun!

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5 – Material Presentation

B. The Lecture

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5 – Material Presentation

Strategies to gain learner interest right off the bat

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5 – Material Presentation

Strategies to gain learner interest right off the bat

Introductory exercise

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5 – Material Presentation

Strategies to gain learner interest right off the bat

Introductory exercise

Leadoff story

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5 – Material Presentation

Strategies to gain learner interest right off the bat

Introductory exercise

Leadoff story

Initial case problem

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5 – Material Presentation

Strategies to gain learner interest right off the bat

Introductory exercise

Leadoff story

Initial case problem

Test questions

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5 – Material Presentation

Strategies to maximize involvement during the lecture

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5 – Material Presentation

Strategies to maximize involvement during the lecture

Listening role

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5 – Material Presentation

Strategies to maximize involvement during the lecture

Listening role

Illuminating exercise

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5 – Material Presentation

Strategies to maximize involvement during the lecture

Listening role

Illuminating exercise

Spot challenge

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5 – Material Presentation

Strategies to maximize retention AFTER the lecture

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5 – Material Presentation

Strategies to maximize retention AFTER the lecture

Press conference

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5 – Material Presentation

Strategies to maximize retention AFTER the lecture

Press conference

Participant review

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5 – Material Presentation

Strategies to maximize retention AFTER the lecture

Press conference

Participant review

Post-lecture case problem

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5 – Material Presentation

C. Activities as replacement for lectures

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5 – Material Presentation

C. Activities as replacement for lectures

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study• Guided teaching

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study• Guided teaching• Group inquiry

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study• Guided teaching• Group inquiry• Information search

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study• Guided teaching• Group inquiry• Information search• Study group

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study• Guided teaching• Group inquiry• Information search• Study group• Jigsaw learning

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5 – Material Presentation

C. Activities as replacement for lectures

• Demonstration• Case study• Guided teaching• Group inquiry• Information search• Study group• Jigsaw learning• Tournament learning

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5 – Material Presentation

D. Experiential Learning Activities

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5 – Material Presentation

D. Experiential Learning Activities

• Activity Design Ingredients

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5 – Material Presentation

D. Experiential Learning Activities

• Activity Design Ingredients

• Activity Types

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5 – Material Presentation

D. Experiential Learning Activities

• Activity Design Ingredients

• Activity Types

– Role Playing

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5 – Material Presentation

D. Experiential Learning Activities

• Activity Design Ingredients

• Activity Types

– Role Playing– Games

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5 – Material Presentation

D. Experiential Learning Activities

• Activity Design Ingredients

• Activity Types

– Role Playing– Games– Writing Tasks

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5 – Material Presentation

D. Experiential Learning Activities

• Activity Design Ingredients

• Activity Types

– Role Playing– Games– Writing Tasks– Discussions

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6 – Action Planning

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6 – Action Planning

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7 – Learning outside the classroom

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8 – Course evaluations/feedback

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9 – Final Comments