The Center for Business Excellence5th Annual Executive Conference:Managing Risk to Achieve Strategy in the Post-Recession Economy

April 20-21, 2010

“ An excellent high quality event, that challenges both professionals and students.” – Anne G. Larsen, Novo Nordisk

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The recession presents executives from nearly every industry with unprecedented challenges for being sufficiently resilient to achieve strategic objectives. Recent business and operational failures suggest that many executives have been unable to meet these challenges effectively, as a result of conveying insufficient integrity, leadership, and/or transparency to internal and external stakeholders.

The vision of the Center for Business Excellence (CBE) is to create generations of leaders focused on long-term organizational value. To achieve this vision, the Center pursues a mission of improving organizational decision making through a stakeholder management framework that integrates integrity, leadership, and transparency.

The Center’s Executive Conference was established in 2006 to help executives address contemporary challenges for managing risks that threaten business objectives. Based on the success of the 2009 Conference, the theme of the 2010 Executive Conference once again is managing risk to achieve strategy in the post-financial crisis world. The Conference presents professionals, academics, and students from Miami’s CBE-related graduate courses with a unique opportunity to actively discuss innovative and useful approaches for effectively managing the risks threatening strategies in the wake of the global recession.

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Who Should Attend

• Senior management responsible for risk management or resiliency, Chief Risk Officer, Chief Financial Officer, Director of Internal Audit, Director of ERM, Legal Counsel, etc.

• Senior management responsible for sustainability or corporate responsibility, Chief Responsibility Officer, Director of Sustainability, Director of Business Development, etc.

• BOD members, particularly those interested in risk management or sustainability, Chair or Member of Audit Committee, Risk Committee, Finance Committee, Legal Committee, etc.

Why Attend

• Participate in discussions on integrating governance, strategy, risk management, resiliency, stakeholder engagement, and business reporting

• Learn about leading edge initiatives at organizations

• Network with other business leaders interested in long-term value creation

• Consider how linking risk management and sustainability can lead to long-term value creation

• Interact with students interested in the topics discussed at the Conference

All Conference activities, occurring on Tuesday evening (April 20, 2010) and Wednesday (April 21, 2010), will take place at Miami University’s Marcum Conference Center & Inn, which is located on North Patterson on the northeast side of campus in Oxford, Ohio. Joining the executive participants for the Wednesday Conference will be 34 Masters of Accountancy students who will have just completed a two-course sequence on governance, risk management, and reporting led by the CBE Co-Directors. The registration fee for the 2010 Executive Conference on Governance, Risk Management, and Reporting is $500 per attendee. The registration fee covers all conference materials and food and beverages, including dinner on Tuesday evening and breakfast, lunch and snacks on Wednesday.

“ From what I have observed, CBE is a Center that is addressing the most cutting-edge issues in business today.”

– Kara hurst, Managing Director – Advisory Services, Business for Social Responsibility

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Program of Activities:

Tuesday Evening – April 20, 2010 – Marcum Conference Center6:00 – 7:00 Welcome Reception

7:00 – 9:30 Dinner

Welcoming Remarks

Dr. Brian Ballou and Dr. Dan heitger, Co-Directors Center for Business Excellence

Keynote Speaker S. Biff Bowman Chief Executive Officer EMEA Northern Trust, London

Wednesday – April 21, 2010 – Marcum Conference Center7:30 – 8:15 Continental Breakfast, Marcum Conference Center

8:15 – 8:30 Opening Remarks

Dr. Roger Jenkins, Dean Farmer School of Business, Miami University

8:30 – 10:00 Impact of Volatility in Financial Markets on Risk Management Processes

John Byma, Director of Global Treasury Procter & Gamble, Cincinnati

Todd henderson, Chief Risk Officer Western & Southern Life Insurance, Cincinnati

10:00 – 10:30 Break

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10:30 – 12:00 Measuring the Impact of Social and Environmental Initiatives for Improved Decision Making

Mitch Jackson, Managing Director Corporate and International Environmental Programs FedEx, Memphis

Marcela Manubens, Senior Vice President Global Human Rights and Social Responsibility Phillips Van Heusen, New York

12:00 – 1:00 Lunch

1:00 – 2:30 Retaining Talented Employees During Recovery Period

Dr. Josh Schwarz, Professor of Management, and Expert in Human Capital Metrics Miami University, Oxford

Jeff Ertel, Vice President of Human Resources Nestle Prepared Foods, Nestle USA

2:30 – 3:00 Break

3:00 – 4:00 Integrity, Leadership, and Transparency in the New Economy - Interactive Student- Led Session Moderated by PricewaterhouseCoopers

Paul hinds, National Managing Director Global Risk Management Services, PricewaterhouseCoopers LLP, Chicago

Biff Bowman is currently Chief Executive officer, EMEA, with responsibility for all Northern Trust’s European, Middle Eastern and African businesses.

Prior to his current appointment, Biff was responsible for client

servicing of the Asset Servicing businesses in EMEA. other roles at Northern Trust have included Managing Director of Northern Trust’s Guernsey operation, providing leadership over Northern Trust’s three primary businesses (fund Administration, Banking and Personal Trust); managing a division within the Large Corporate Business unit; time as a Commercial Banking officer serving fortune 500 type companies and as a Division Manager within the internal Audit department, focusing on operational reviews of banking and trust operations.

Biff is the Chief Executive of Northern Trust Global Services Limited, plus a director of Northern Trust Global Advisors Limited and Northern Trust Global investors Limited. he is also Chairman of the united Kingdom oversight Committee, the EMEA Executive Management Committee and the European Executive Council and a member of the Credit Committee in Guernsey, the Charitable Trust Committee and the Employee Benefit Administrative Committee.

Biff joined Northern Trust in 1985 and has been an Executive vice President since 2007.

Biff received a B.S. degree from Miami university and an M.B.A. degree from De Paul university. he is a Board Member for the National Multiple Sclerosis Society – illinois Chapter and is the Chair of the fundraising Committee and a member of the investment Committee for Barts & London Charity in London.

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Necessity of the CenterMany organizational problems result from an overemphasis on short-term results that often do not sufficiently consider the long-term organizational implications regarding key

stakeholders. Business leaders struggle to effectively manage these stakeholder relationships, in particular those involving strong, changing, or conflicting expectations concerning organizational decisions. The CBE was formed to help organizations more effectively manage key stakeholder relationships to consistently create long-term value.

General Information about the Center for Business Excellence

Benefits for Center PartnersInvesting in the CBE helps executives create long-term organizational value by better understanding how to operationalize the integrity-, leadership-, and transparency-related implications of their strategic and operational decisions involving key stakeholders. Investing in the CBE also helps create future generations of business leaders focused on the Center’s Vision and Mission.

Evolution of the CenterThe CBE was formed by Co-Directors Dr. Brian Ballou & Dr. Dan Heitger and involved efforts by the Farmer School Dean’s Office and the Department of Accountancy, the Miami University Offices of the President, Provost, Institutional Relations, University Advancement, and the CBE Advisory Board. The actions and accomplishments of the CBE to date testify as to the sizable brand reputation it continues to develop as an international academic thought-leader and the substantial positive benefits it provides to Miami University and its key stakeholders.

Center Vision: To create generations of leaders focused on long-term organizational value.

Center Mission: To improve organizational decision making using a stakeholder management framework that integrates integrity, leadership, and transparency.

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CBE Co-Directors:Dr. Dan L. heitger and Dr. Brian BallouCo-Directors, Center for Business Excellence farmer School of Business, Miami university, oxford, ohio uSA

Brian Ballou, Ph.D. and Dan Heitger, Ph.D., have extensively taught, researched, and worked with students and executives in integrating integrity in corporate governance and executive decision-making, leadership in strategy and risk management, and transparency in stakeholder engagement and communication, including sustainability since 1999. They co-instruct the only course series of its kind in the United States that integrates these topics. These courses are delivered to a variety of audiences, including undergraduate and graduate students and executives. Ballou and Heitger have performed joint research projects with executives from the following organizations: AICPA (SVP Technical Standards); Cincinnati Works (Co-Founder); Cleveland Clinic (Chief Integrity Officer); Costco (Executive Team); Crowe Horwath (Sustainability Partners); Ernst & Young (Global Vice Chair), KPMG (Audit Committee Institute); Miami University (Athletic Director); and U.S. Congress (Michael Oxley). Their publications have appeared in Harvard Business Review, Auditing: A Journal of Practice & Theory, Behavioral Research in Accounting, Journal of Managerial Accounting Research, Journal of Accountancy, Issues in Accounting Education, International Journal of Accounting Management Accounting Quarterly, and Strategic Finance. Heitger was the only academic to be named as one of the initial Yale University Millstein Center Rising Stars of Corporate Governance.

They are internationally recognized thought leaders in accounting for sustainability:

• U.S. delegates representing the AICPA on HRH Prince of Wales Accounting for Sustainability Project based in Great Britain.

• Members of the inaugural Corporate Responsibility Officer Association’s Board of Governors. The CROA is sponsored by CRO Magazine, which publishes the Top 100 Corporate Citizens List.

• Participants in the University of Arkansas’ Applied Sustainability Center’s Project Assurance Project that involves leading public accounting firms and leading companies, such as Walmart.

• Members of the Jury Panel for the 2010 and 2009 Globe Sustainability Awards presented by the Globe Forum in Stockholm. Awards are given in the areas of environmental protection, economic growth, innovation, and social development.

• Commissioned by the AICPA to write an article for the Journal of Accountancy on Accounting for the Sustainability Continuum.

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Key initiatives developed through the CBE include:

• Annual CBE Executive Conference on Managing Risk to Achieve Strategy that emphasizes Integrity, Leadership, and Transparency. Conferences bring together international business leaders and students to discuss governance, risk management, and sustainability. Past Keynote speakers include COSO Chair Larry Rittenberg, Former Congressman Michael Oxley, NASDAQ OMX CEO Robert Greifeld, and Fidelity Investments Managing Director, Bruce Johnstone. Sponsors for the Conferences have included American Electric Power, Cardinal Health, Cintas, Fidelity Investments, Huntington Bank, PricewaterhouseCoopers, and Vorys, Sater, Seymour, & Pease.

• KPMG Curriculum Development Initiative. The initiative, funded by KPMG LLP, involves developing the integrated course sequence described earlier and provides competitive funding for curriculum development that links academic topics (both inside and outside of business) to integrity, leadership, and transparency.

• Ernst & Young Business Excellence Student Summit at Miami University. The Summit, funded by Ernst & Young LLP, brings 40 of the top undergraduate business students from across North America to Miami to participate in cases in which integrity, leadership, and transparency issues are discussed across a variety of career stages.

• Department of Homeland Security Grant. Developing a crisis management simulator for the critical infrastructure associated with the finance sector as part of the Cyber Conflict Research Consortium.

Dr. Ballou received his BSBA from The Ohio State University and Dr. Heitger received his BS from Indiana University. They each received their Ph.D.s from Michigan State University.

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Logistics and Lodging:Miami University is located in Oxford, Ohio, 40 miles northwest from Cincinnati at the intersections of U.S. Route 27 and Ohio State Routes 732 and 73 (for maps see www.muohio.edu). The campus is located approximately one hour from both the Cincinnati and Dayton airports. A block of rooms has been reserved at the Miami Inn for attendees who choose to stay overnight Tuesday in Oxford. The Miami Inn can be contacted by phone (513-529-2104). Rooms at the Miami Inn are $99. The Miami Inn is located a short walk from Marcum Center. Please let them know that your rooms are reserved under “CBE Executive Conference”. In addition, please feel free to contact either of the CBE’s co-directors whose contact information is presented below.

Questions and Comments:If you have any questions or comments regarding the 2010 Executive Conference specifically or the Center for Business Excellence generally, please do not hesitate to contact either of the two CBE Co-Directors, Dr. Brian Ballou (513-529-6213; balloubj@muohio.edu) and Dr. Dan Heitger (513-529-6208; heitgedl@muohio.edu).

“I am impressed by the diversity of industry represented and with the quality of Q&A – particularly good questions from your students.” – Caroline fant, Enterprise Risk Manager, Marathon oil

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Miami University and The Farmer School of BusinessMiami University possesses a rich tradition and a reputation for excellence in American higher education. Miami is nationally recognized for the quality of its curriculum, and for its pastoral residential campus, warm and caring faculty, and commitment to undergraduate instruction, enhanced by stellar graduate programs. Educational advocates have referred to Miami University as “one of the top 25 public universities in the nation,” a “public ivy,” a “rising star among state universities,” and a “hidden treasure.”

The Farmer School of Business has maintained an excellent reputation for many years. For example, Business Week recently ranked the Farmer School of Business as the 24th best undergraduate program in the United States. Also, its Department of Accountancy has long been ranked among the top 20 of all undergraduate and graduate programs in the United States. The school resides in a state-of-the-art building; develops specialized programs like the Center for Business Excellence; enhances its educational programs through innovative curriculum and pedagogy; attracts top-notch faculty members; increases diversity; and attracts the brightest students. These goals will be attained only with the strong support of Miami’s many alumni and friends.

Oxford, OH 45056 • 513-529-3631http://www.fsb.muohio.edu/cbe

Miami University: Equal opportunity in education and employment.2/2010