JOB PROFILE: CASHIER

APRIL 2014 JOB PROFILE: CASHIER PAGE 1

REPORTS TO: Management Team DIVSION: Retail MAIN JOB OBJECTIVE To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers. ESSENTIAL JOB RESPONSIBILITIES

SALES SUPPORT • Assist with merchandise floor moves and other visual tasks • Process POS transactions accurately and efficiently • Comply with all sales related policies and procedures

CUSTOMER SERVICE

• Greet each customer in a warm and friendly manner • Respond to customer’s questions quickly and accurately • Determine customer’s needs and direct them to the appropriate sales associate • Provide the highest level of customer service to each customer • Assist the sales associates in resolving all client problems and other tasks as per business need

OPERATIONS

• Unpack, hang/fold merchandise, and secure security tags when needed • Adhere to work schedule, inclusive of time and attendance • Comply with all Point-of-Sale policies and procedures