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CASE STUDY
WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 [email protected]
We asked Acumatica to automate time tracking for people working in the field. They listened and delivered the Acumatica Project module that allows us to accurately track project profitability.Charles Hutchinson • CFO, IntraCoastal Environmental
COMPANY
• Founded:2010• Location:Florida,Georgia,SouthCarolina;USA
• Industry:Environmentalservicesinthemarineandindustrialindustries
CHALLENGES - REQUIREMENTS
IntraCoastalEnvironmentalspecializes
incompleteoilspillresponseand
environmentalservices,utilizingthemost
effectivestrategies,equipmentandlabor
force,aroundtheclock.
KEY RESULTS
• DeployedERPsystemasafull-fledged
businessprocesssystemtodifferentiate
itselfagainstcompetitors
• Scaledprojectaccountingacrossthree
separateentities
• Abletopositionitselfforquickand
unpredictablechangesinthemarket
• EasilyrolledoutERPtointernal
employees
BUSINESS CHALLENGE
IntraCoastalEnvironmental(ICE)isanemergencyresponseandenvironmentalservices
companyprovidingatotalsolutionthathelpsitscustomerscontainoilspillagesby
deployinganoptimummixofstrategy,technique,equipmentandtalentaroundtheclock,
sevendaysaweek,365daysayear.
ICEalsooffersavarietyofbaseenvironmentalandindustrialservices.ToallowICEto
continuetogrowinanindustrythatisgovernedbystrictregulationsaroundthehandling
anddisposalofhazardousmaterials,itbecameclearthatacompany-wideresource
managementsystemwasrequiredtoempoweritsemployeesinthefieldandmanageits
sizablefleetofheavyvehiclesandequipment.
Atthesametime,ICEhadtwosistercompaniesstillintheirinitialstagesthatwould
alsorequireanERPsystemtofacilitatetheirfurtherdevelopment.One,Vitalz,isaportal
solutionthatserveshealthcareprovidersandpatients.Theother,BizVibe,isacustomer
intelligenceentitythatcollectscustomerexperiencesandfeedbackatthepointofsale.
Giventhecomplexanddistinctneedsofeachentity,ICEdecidedtoinvestinasystem
thatwouldbesufficientlyversatiletoallowallthreecompaniestogroworganicallyand
throughacquisitions.
IntraCoastal Environmentalwww.ICEresponse24.com
ACUMATICA DELIVERS PROJECT ACCOUNTING TO THREE GROWING FIRMS
CASE STUDY
WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 [email protected]
SOFTWARE HISTORY AND EXISTING SOLUTION
ICE’sprevioussolutionwasQuickBooks
EnterpriseContractoredition,alegacy
systemthatfailedtomeetthetrio’smulti-
entityaccountingrequirementsbecause
eachhaddifferentbusinessmodels.
Beinganaccounting-onlysolution,
QuickBookswasbeingstretchedtoits
limitsjustwiththecombinedcompany’s
50employeesand$7millionrevenue.
Ratherthandelaytheinevitable,the
decisionwasmadetoswitchtoafully
poweredERPsolutionthatcouldscale.
Andonlyonesolutionwasseriously
considered—Acumatica.
WHY ACUMATICA?
ICEwasfamiliarwithAcumaticabecause
thekeydecision-makerusedAcumaticaat
apriorcompany.WhenevaluatingCloud
ERPsolutions,ICEalreadyknewthat
Acumaticaofferedthefollowingbenefits
overIntacctandNetSuite:
• aricher,morecompleteout-ofthe-boxfeaturesetformulti-entitybusinesses;
• alowertotalcostofownershipwithalargenumberofusers;
• thefreedomtochoosehowtoownanddeploytheirsolution,and;
• aneaseofrolloutandflexibleaccess.
FULLY LOADED, OUT-OF-THE-BOX
ICEpreferredasolutionthatrequiredno
customizationsoradditionalintegration
towork,butwasversatileenoughto
accommodatefurtherdevelopmentwhen
required.ItstestsshowedthatAcumatica
wasthebestfitasithadthemostfeatures
out-of-the-boxatnoextracost,and
itofferedunparalleledcustomization
capabilities.Inparticular,ICE’sCFO,
CharlesHutchinson,wasespecially
impressedthatAcumaticahascontinued
toinnovateandaddtoitsgrowingin-built
features,whichhefoundrefreshinginan
industryofstalesolutions.
“Twoyearsago,wetoldAcumaticathat
itwasmissingaprofessionalservices
automationmodule—sotheyrolledout
AcumaticaProjectAccounting.Ienjoythe
factthatAcumaticaisnotfinishedmaking
itsimpressiveproductevenbetter.”
CHOICE OF DEPLOYMENT
AcumaticaofferedICEthefreedomto
choosethesoftwareownershipand
deploymentmodelitwoulduse.Even
thoughthegrowthtrajectoriesforVitalz
andBizVibewereunclear,ICEoptedto
purchasealicenseandhostthesolution
initsownhostingfacilityformaximum
agility.
UNLIMITED USERS, UNLIMITED POTENTIAL
WithAcumatica,ICEfoundasolutionthat
couldberolledouttoeveryemployee
atnoextracost.Asaresult,ICEmade
Acumaticathecornerstoneofitsbusiness
processsolution,andhasplanstoadd
functionalityandincorporatemoreusers
asthecompanyexpands.
INTEGRATION PARTNERS
Acumaticaworkswithvalueadded
resellers(VARs)tofacilitateinstallation
andimplementationoftheirautomation
solutions.ICEselectedProgressiveSystem
Solutions,Inc.(PSS)becauseoftheir
commitmenttocustomerserviceand
experiencedprofessionals.PSSwasable
tohelpICEsetuptheirsystemandimport
theirdatainrecordtimeandhasremained
Acumatica makes it really easy for remote employees to access from anywhere. The simplicity of that cannot be overstated.Charles HutchinsonCFO, IntraCoastal Environmental
responsivetoICE’sneedslongafterthe
sale,continuingtoassistthemasdifferent
modulesandentitiesarebroughtonline.
EASE OF ROLL OUT
ICEinvestedinAcumaticabecause
Acumaticawaseasyandinexpensiveto
rollouttoallemployees,includingthose
usingdifferentdevices.WithAcumatica,
ICE’steamsinthefield,aswellasitstwo
sistercompanies,couldeasilyaccessthe
ERPbackboneforprojectandinventory
updatesacrossanydevice,without
creatingadditionalITworkorincurring
extracosts.
SaysHutchinson:
“Acumaticapositionsusforgrowthand
letsusestablishourownworkflowsto
keepupwithourneeds.Wehaveultimate
flexibilitytomakesureourERPworksthe
wayweneeditto,notstuckwithwhat
usedtowork.”ICE provides a total solution that helps its customers contain oil spillages.
