Komodo’s system starts with the Komodo Eye, an economical monitoring device and simulated user (UX), several of which are positioned throughout the network and run tests that simulate user activity. The Komodo Eyes provide feedback on network performance across the WLAN and LAN, 24 hours a day/365 days a year. The Komodo Dashboard can be accessed from any device and presents targeted visualizations of network performance. Komodo Reporting automatically triggers notifications for network failures and escalations to relevant personnel. Komodo Systems integrates with many external systems through a RESTful API, SNMP, WebHook, and Syslog In addition to the small, economical hardware available through Komodo Systems, firmware is currently capable of fully simulating UX on iOS and Android platforms, with Windows and macOS integrations in near term Define, Measure, and Manage to the User Experience Komodo Systems UTAH USA SSAfrica Distributor ISE Cape Town Johannesburg +27 87 550 18 00 | www.infosys.africa Copyright © 2017-18 by Komodo Systems. All Rights Reserved. COMPLETE VISIBILITY INTO THE END-TO-END USER EXPERIENCE Overview and Benefits As best-efforts Wi-Fi networks transition to Carrier Grade, the blind spot that currently exists between the Access Point and the customer must be eliminated. "Going forward, operators will need to instrument a new set of metrics that measures not only network performance, but all aspects of the customer experience."* Komodo eliminates that blind spot. The Komodo System is like having a Level II technician throughout your network, performing a battery of tests on configurable intervals that simulate the user experience from network association until application interaction. The Komodo probes are small, dedicated, user-parity devices placed throughout a network that run tests over the wired and wireless interfaces that simulate single-user traffic. Single probe metrics are combined with other probes on the network to extrapolate into a complete picture of the end-to-end user experience. These metrics are recorded and analyzed on the cloud-based Komodo Dashboard, accessible anywhere. Metrics are summarized into easily consumable information to be used by technical and non-technical personnel alike. Metrics are both real-time and historical, and allow network administrators to identify the root cause of an issue in a fraction of normal time. Unbiased, empirical data assist technical staff to cut through noise and identify the scope and scale of an issue to address the most pressing needs first. *Accenture, The Challenge of Wi-Fi: Providing a Consistent Customer Experience over Unlicensed Spectrum Contact us today for a demo +27 87 550 1800 | sales@infosys.co.za CARRIER GRADE QoE OVER Wi-Fi Komodo Eye 01 02 03 04 NOTIFICATION REPORTING ANALYSIS

CARRIER GRADE QoE OVER Wi-Fi - Infosys Africa · 2018. 11. 30. · As best-efforts Wi-Fi networks transition to Carrier Grade, the blind spot that currently exists between the Access

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Page 1: CARRIER GRADE QoE OVER Wi-Fi - Infosys Africa · 2018. 11. 30. · As best-efforts Wi-Fi networks transition to Carrier Grade, the blind spot that currently exists between the Access

The Komodo Dashboard can be accessed from any device and presents targeted visualizations of network performance.

Komodo Reporting automatically triggers notifications for network failures and escalations to relevant personnel. Komodo Systems integrates with many external systems through a RESTful API, SNMP, WebHook, and Syslog

In addition to the small, economical hardware available through Komodo Systems, firmware is currently capable of fully simulating UX on iOS and Android platforms, with Windows and macOS integrations in near term

Define, Measure, and Manage to the User Experience

COMPLETE VISIBILITY INTO THE END-TO-END USER EXPERIENCE

Overview and BenefitsAs best-efforts Wi-Fi networks transition to Carrier Grade, the blind spot that currently exists between the Access Point and the customer must be eliminated. "Going forward, operators will need to instrument a new set of metrics that measures not only network performance, but all aspects of the customer experience."* Komodo eliminates that blind spot.

The Komodo System is like having a Level II technician throughout your network, performing a battery of tests on configurable intervals that simulate the user experience from network association until application interaction.

The Komodo probes are small, dedicated, user-parity devices placed throughout a network that run tests over the wired and wireless interfaces that simulate single-user traffic. Single probe metrics are combined with other probes on the network to extrapolate into a complete picture of the end-to-end user experience. These metrics are recorded and analyzed on the cloud-based Komodo Dashboard, accessible anywhere. Metrics are summarized into easily consumable information to be used by technical and non-technical personnel alike.

Metrics are both real-time and historical, and allow network administrators to identify the root cause of an issue in a fraction of normal time. Unbiased, empirical data assist technical staff to cut through noise and identify the scope and scale of an issue to address the most pressing needs first.

*Accenture, The Challenge of Wi-Fi: Providing a Consistent Customer Experience over Unlicensed Spectrum

CARRIER GRADEQoE OVER Wi-Fi

Komodo Eye

NOTIFICATION

REPORTING

ANALYSIS